Trova voli economici dal il Regno Unito per Venezia

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "The crew was quite pleasant and friendly - very accomodating"
Punti negativi: "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Punti negativi: "Actually making the flight"

Punti positivi: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Punti negativi: "How do I book a vegetarian meal??"

Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Punti negativi: "They asked me to pay for my luggages. It is strange"

Punti negativi: "Seats are tiny and uncomfortable!"

Punti negativi: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Punti positivi: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Punti negativi: "Some of these planes need improved entertainment systems. Half did not work."

Punti positivi: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Punti negativi: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."

Punti negativi: "Boarding time needs to be longer. Also, too little time between connecting flights."

Punti positivi: "Great scenery!!!"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The crew was very friendly. Family line was nice when travelled with the little ones."
Punti negativi: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."

Punti negativi: "Crew was rude and slow"

Punti positivi: "האוכל והשירות מצוינים והטייסים מצוינים"
Punti negativi: "מקום ישיבה צפוף מידי"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Nice cabin, clean . Friendly crew"

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti positivi: "Professional courteous staff"
Punti negativi: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti positivi: "Nice Aircraft, nice crew"

Punti positivi: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Punti negativi: "Cabin temperature was a little hot"

Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"

Punti positivi: "Excellent food. Lovely service. Departure and boarding on time."
Punti negativi: "No entertainment at all. Very limited leg room"

Punti positivi: "Quick and easy- no problems. We had drink service and a yummy croissant. Flights attendants were really nice and spoke great English."

Punti negativi: "The headset outlet is still the old one, so you can't use your own ."

Punti positivi: "food!"
Punti negativi: "space at my feet"

Punti positivi: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Punti negativi: "We've got no complaints."

Punti positivi: "I liked everything except my luggage"
Punti negativi: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."

Punti positivi: "Very attentive to children at boarding and in-flight."

Punti positivi: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."

Punti negativi: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti positivi: "Comfort"
Punti negativi: "The guy in front of me at the flight from Zurich to Newark..."

Punti positivi: "Overall very pleased with the airline"
Punti negativi: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Punti positivi: "the entertainment selection was above an beyond."
Punti negativi: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Punti negativi: "Major delay"

Punti positivi: "The courteous and helpful crew. The food and snacks."
Punti negativi: "The cramped seats and the poor leg room."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Crew was brilliant"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Good crew, comfort and timing"
Punti negativi: "I got what I expected"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "The food was sub-standard, though it was described accurately as a snack."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Food was great and the crew were helpful."
Punti negativi: "Seat could have been comfier!"

Punti positivi: "Captain explained situation in person"
Punti negativi: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Punctuality"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later"

Punti positivi: "The staff upon checking in were very polite and courteous."
Punti negativi: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."

Punti positivi: "Service leg room and service with a smile"
Punti negativi: "N/a"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Nothing"
Punti negativi: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Flight was cancelled 1 hour before departure... customer service was appauling"

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Punti negativi: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."

Punti positivi: "On time flight, good service."
Punti negativi: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Nothing"
Punti negativi: "Attitude of staff very poor at a request for a drink of water"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "Everything as expected."

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti negativi: "Cannot ask for more"

Punti positivi: "Quick Trip, Friendly Staff"
Punti negativi: "Spacing of seating due to covid."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "Friendly crew"
Punti negativi: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Punti positivi: "The plane was comparatively clean"
Punti negativi: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Punti positivi: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Punti negativi: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Punti positivi: "Food and workers were great"

Punti positivi: "Puntualità"

Punti positivi: "That we landed in the end"
Punti negativi: "More communication to passengers when there are so big delays (almost 2 hours)"

Punti positivi: "Friendly crew with a wide range of entertainment options"
Punti negativi: "Smoother boarding. Was great once on board."

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "The crew was amazing, the seat was comfortable"

Punti positivi: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Punti negativi: "Seat wasn't the best, quite hard on the middle back."

Punti positivi: "The crews are very polite."

Punti negativi: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

Punti positivi: "Almost every thing was very good"
Punti negativi: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Punti positivi: "Comfortable"
Punti negativi: "None"

Punti positivi: "Medical help"

Punti positivi: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Punti positivi: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Punti negativi: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Punti positivi: "Excellent flight Excellent food"

Punti negativi: "Caótica boarding Uncomfortable seats did not recline"

Punti negativi: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Punti negativi: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Punti positivi: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Punti negativi: "Poor announcements."

Punti negativi: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Punti positivi: "Not much!"
Punti negativi: "No one available nor willing to help with checking process. Told to just try the checking machines."

Punti positivi: "Except eventually delay, the flight experience is good."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "May bags didn't make the transfer and were sent on to me the following day."

Punti positivi: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Punti negativi: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Punti positivi: "Nothing special."
Punti negativi: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

Punti positivi: "Boarding/deplaning quick Left on time"
Punti negativi: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Punti negativi: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Punti negativi: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "That is was on time!"
Punti negativi: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Punti positivi: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Punti negativi: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."

Punti positivi: "Super friendly"
Punti negativi: "No entertainment"

Punti positivi: "Everything. Keep up the good work."

Punti positivi: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Punti positivi: "Nice"
Punti negativi: "Food"

Punti positivi: "The food and service were fantastic!"
Punti negativi: "If possible, perry there could have been entertainment on the plane."

Punti negativi: "The food"

Punti positivi: "Everything was perfect"
Punti negativi: "More drinks less food at night flight for short destination"

Punti positivi: "Pilot kept us well informed."
Punti negativi: "Flight attendants were rude and impatient with anyone not speaking greek."

Punti positivi: "Nothing"
Punti negativi: "My flight was cancelled. I was rebooked and I have no bags in Beirut"

Punti negativi: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."

Punti positivi: "The extra service and help was lovely and unexpected"
Punti negativi: "Boarding on and off faster/ more efficiently"

Punti positivi: "The food was probably the best meal I’ve ever had in Economy."
Punti negativi: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."

Punti negativi: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Punti positivi: "Comfortable flights. On time. Nice staff."
Punti negativi: "Food was not great."

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti negativi: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"

Punti positivi: "Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding."
Punti negativi: "Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport."

Punti negativi: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."

Punti negativi: "Charged me $70 and made me check my bag as I was boarding. Had no other option"

Punti positivi: "Love the friendly staff!"

Punti positivi: "Crew and boarding were good."
Punti negativi: "40 minutes late. Zero entertainment, not even headers for music."

Punti positivi: "Very nice crew, had trouble with boarding"
Punti negativi: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Punti positivi: "The crew were very professional and polite on board and the food was excellent"
Punti negativi: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Punti negativi: "The food was all meat and I am a vegetarian"

Punti positivi: "Crew was kind and professional Flight was overall comforable"
Punti negativi: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."

Punti positivi: "Flights were on time."
Punti negativi: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Punti positivi: "Service, food, entertainment was good! Plane wasn’t full so made a more comfortable trip."
Punti negativi: "Had to wait over an hour before take off for repair. But happy they were conscientious about fixes."

Punti negativi: "Never i formed that we need to paid for logage"

Punti negativi: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."

Punti positivi: "We were given a meal"
Punti negativi: "The meal wasn't very good"

Punti positivi: "I liked getting a meal and drinks without having to pay extra. We didn't see that a lot during our month in Europe."
Punti negativi: "My only complaint is the €60 Euros for my checked bag. That was painful."

Punti positivi: "Polite"

Punti positivi: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Punti negativi: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."

Punti positivi: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Punti negativi: "I loved the service during the flight and I can't wait to fly Aegean again!"

Punti positivi: "It got me to Larnacasafely."
Punti negativi: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."

Punti positivi: "Clean aircraft Legroom Polite service"
Punti negativi: "Delayed No onboard entertainment"

Punti negativi: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."

Punti positivi: "Great crew, baggage arrived"

Punti positivi: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Punti negativi: "Food served was not that good."

Punti positivi: "Gate staff are able to deal with things"
Punti negativi: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"

Punti positivi: "Very nice stff... easy customs, and we liked the plane for a short flight."

Punti positivi: "Friendly staff, good service"
Punti negativi: "The other passengers were very loud and obnoxious. During boarding it felt like we were a heard of cattle."

Punti negativi: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Punti positivi: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Punti positivi: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."

Punti negativi: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Punti positivi: "Buena atención del staf"
Punti negativi: "Facilidad de check in .y buena atención durante el vuelo"

Punti positivi: "The service was excellent."
Punti negativi: "The fact the passenger behind me needed me to sit up straight so he could eat mad me feel bad. I suppose entertainment is not a big thing nowadays with all the choices we have with smart phone's and tablets, so not so much a big deal. But with space itn is a big deaI. I reclined my seat and Icould feel my seat on top of someone's knees. So i sat up and struggled to sleep. I suppose in a sleepy haste I reclined my seat. I was awaken to a gentleman asking me to sit my chair up so he could put his tray down to eat his dinner. I felt horrible."

Punti positivi: "The meal was very good and service"
Punti negativi: "They made us pay 90€ even though I presented an email that said our bags were included"

Punti positivi: "LHR-ATH was all excellent. Good boarding, seats and service."

Punti positivi: "loved the airline! would fly with them again."

Punti positivi: "The overweight woman who checked me in was aweful. As soon as I told her I was helping refugees in Greece, her attitude completely changed towards me. She was on my case until I boarded the plane. I will never again fly with Aegean!"
Punti negativi: "Terrible EXPERIENCE! Aweful."

Punti negativi: "we were charged twice for the exact same flights, date and seats. My husband made the same reservations as I had for both of us three weeks later than my reservation was made. When this was discovered by us I called and was told by two agents that I couldn't get any money back. What a rip off."

Punti positivi: "The crew were very pleasant mannered, and efficient. They had only 30 minutes and they gave us a cookie, some candy, collected the trash, all very efficiently and kindly."

Punti positivi: "Quick, straightforward, only a little late."
Punti negativi: "The hot sweaty bus from gate to plane needs air conditioning."

"Great flight Will go again!"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti positivi: "Professional crew. Good simple check in."
Punti negativi: "Nothing."

Punti positivi: "The crew."
Punti negativi: "The time between flights."

Punti positivi: "Usual faultless KLM experience"
Punti negativi: "Nothing."

Punti positivi: "Pleasant crew. Appropriate and efficiently served snack."
Punti negativi: "Boarding and disembarkation were slow."

Punti negativi: "Time"

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "Crew was great and helpful despite oversight in my special meal."
Punti negativi: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Punti negativi: "Don’t be late"

Punti positivi: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Punti negativi: "Troppo ritardo"

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."

Punti positivi: "Awful"
Punti negativi: "Everything"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "We had 4 hour delay causing a stop over at 3am. So yeah"

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti positivi: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Punti negativi: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Punti positivi: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Punti negativi: "The earphones could have worked!"

Punti negativi: "Lost all our bags so couldn’t ski"

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti negativi: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti negativi: "Our lougage did not arrive"

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti positivi: "Comfort was better than on the previous Dash-8. Food was OK."
Punti negativi: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Punti negativi: "Flight departed 35 minutes late"

Punti negativi: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Punti positivi: "Good services!"

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"

Punti positivi: ".Very much on time with pleasant service."
Punti negativi: "Can nit find much fault fir a short run!"

Punti positivi: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "In flight food was enjoyable"

Punti negativi: "Tiny old cramped plane."

Punti negativi: "I don’t like the limited choice of drinks on these short KLM flights."

Punti positivi: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Punti negativi: "Nothing to be honest . All positive."

Punti positivi: "Short-hop flight, fit for purpose."