Trova offerte per voli da Milano Aeroporto Milano Linate a New York LaGuardia

Punti positivi: Flight delayed. Missed connecting flight

Punti positivi: Only check in and boarding was smooth.

Punti positivi: Crew was extremely nice and comfortable flight

Punti negativi: All was good

Punti positivi: The crew was nice

Punti negativi: I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights

Punti positivi: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Punti negativi: The plane was delayed due to waiting for people to clear customs.

Punti positivi: Timely

Punti negativi: Food

Punti negativi: I missed my flight that day i was not happy at all

Punti positivi: Flight was on time and clean.

Punti negativi: They missed by special meal once.

Punti negativi: Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time.

Punti negativi: Seats were so uncomfortable!but love the direct flight eben though it was almost 2 hrs late

Punti positivi: Food and crew excellent.

Punti negativi: Boarding process delayed as groups 3-6 all lined up together. No air at seats

Punti positivi: Nice crew

Punti negativi: Nothing

Punti positivi: Comfortable

Punti positivi: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Punti positivi: Comfortable and clean flight

Punti positivi: Customer service won't answer the phone

Punti negativi: Customer service could answer the phone

Punti positivi: The crew was nice

Punti negativi: I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights

Punti negativi: The plane was delayed due to waiting for people to clear customs.

Punti positivi: hilarious crew and they were very helpful

Punti negativi: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Punti negativi: flight booking was changed from non-stop to connecting!

Punti negativi: This was a red-eye from Costa Rica to Chicago. I sat in the very back row, so I really felt the turbulence back there. But I had no chance of sleeping through it because my seat would not lean back; in fact it was so far upright that I was almost leaning forward. I can normally sleep on any flight but this was like sitting in a tiny cage designed to prevent me from finding any remotely comfortable position or getting any rest at all. They should not be allowed to sell a seat like this.

Punti positivi: Great, friendly crew and excellent customer service from flight attendants.

Punti negativi: Only one mini bag of prezels for a 4 hrs flight. Only 5 movies to watch. Terrible experience!

Punti positivi: My luggage arrived 3 days after and stuff was stolen....

Punti negativi: Maybe not steal passengers stuff?

Punti positivi: On-time performance, upgrades, staff

Punti positivi: The food was good

Punti negativi: My girlfriend’s Tv stopped to work in the beginning of the flight.

Punti positivi: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Punti negativi: Knowing we had to get a visa for Canada

Punti positivi: United canceled this flight.

Punti negativi: If United didn't cancel this flight and then rudely answer questions about a full refund.

Punti positivi: Amazing route! Nothin like the island hopper! Great crew. Economy plus seating worth it on this route

Punti negativi: In flight entertainment should be upgraded to on demand

Punti positivi: The crew was incredible. The flight was 4 hours late.

Punti positivi: The food options and that we were offered drinks multiple times.

Punti negativi: Nothing! It was excellent

Punti positivi: The flight was on time.

Punti negativi: The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot.

Punti positivi: IFE, good system, GUI, and good content, various options and languages.

Punti negativi: Crew service, uninterested, careless, unemphatic, absolutely not dedicated to service, even borderline rude.

Punti negativi: Food is awful if you compare with other major airlines products. Very old plane

Punti positivi: Comfortable and clean flight

Punti positivi: Customer service won't answer the phone

Punti negativi: Customer service could answer the phone

Punti negativi: Food is awful if you compare with other major airlines products. Very old plane

Punti positivi: customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Punti negativi: crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Punti positivi: The crew was friendly and gave clear instructions, they worked as a team.

Punti negativi: I would appreciate clearer information about bagge costs

Punti negativi: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Punti positivi: hilarious crew and they were very helpful

Punti negativi: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Punti negativi: Make sits more comfortable, they are terribly uncomfortable for such a long flight at night.

Punti negativi: Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate.

Punti positivi: It was on time

Punti negativi: For Air Canada to go bankrupt.

Punti positivi: hilarious crew and they were very helpful

Punti negativi: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Punti negativi: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Punti positivi: Friendly staff

Punti negativi: Didn’t get to pick seats

Punti negativi: Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time.

Punti negativi: More leg room More gluten free food options

Punti positivi: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Punti positivi: Timely

Punti negativi: Food