Trova voli low cost per Toronto-City Billy Bishop

Punti positivi: Crew was great

Punti negativi: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Punti negativi: More leg room More gluten free food options

Punti positivi: There was enough leg room and boarding was done reasonably quickly.

Punti negativi: The flight was delayed by 15 minutes without explanation.

Punti positivi: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Punti negativi: Everything

Punti negativi: Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time.

Punti positivi: On-time performance, upgrades, staff

Punti negativi: The plane was delayed due to waiting for people to clear customs.

Punti positivi: Crew were great...

Punti negativi: Food was very poor. Entertainment was awful

Punti positivi: There was enough leg room and boarding was done reasonably quickly.

Punti negativi: The flight was delayed by 15 minutes without explanation.

Punti positivi: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Punti negativi: Knowing we had to get a visa for Canada

Punti positivi: The food was good

Punti negativi: My girlfriend’s Tv stopped to work in the beginning of the flight.

Punti positivi: Nice crew

Punti negativi: Nothing

Punti positivi: The crew was spot on with there interacting with us passengers and very good doing there job

Punti negativi: Food and drinks lol

Punti negativi: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto

Punti positivi: Crew was great

Punti negativi: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Punti negativi: crew could have been more professional, the signs for boarding were confusing

Punti positivi: Crew member was grumpy, not friendly and did not give eye contact

Punti negativi: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Punti negativi: I missed my flight that day i was not happy at all

Punti positivi: Flight was on time and clean.

Punti negativi: They missed by special meal once.

Punti positivi: It was on time

Punti negativi: For Air Canada to go bankrupt.