Trova voli economici su Air Canada

Punti positivi: Nice plane looks new

Punti positivi: The staff are friendly

Punti negativi: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Nasty air Canada

Punti negativi: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Punti positivi: Fair space

Punti negativi: Head steward with an attitude

Weather delay and stressed crew

Punti positivi: We finally got to our destination

Punti negativi: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Punti negativi: were not served drinks