Trova voli economici su Air Canada

Punti positivi: The flight itself was fine but AC could splurge for a gate rather than bussing our to the tarmac

Punti negativi: The enertainment system was down for over half the passengers and only returned to spotty functionality two thirds of the way through the flight. I gather after some other passengers disconnected. Clearly the system didn’t have enough bandwidth to support all 350 passengers. and why no wifi?

Punti positivi: The flight itself was fine and the crew was excellent. The boarding process was efficient.

Punti negativi: My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice.

Punti negativi: Screen is slow and outdated. Easy upgrade from one class to another.

Punti negativi: Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time.

Punti positivi: We arrived safely

Punti negativi: Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions.

Punti positivi: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.

Punti negativi: Serve some pretzels at least.

Punti positivi: Food in premium economy was pretty good.

Punti negativi: Flight was 2 hours late leaving Heathrow

Punti positivi: Good movie selection, crew was nice

Punti negativi: Didn’t wake me for breakfast, my headphone jack didn’t work so I had no entertainment, flight was delayed 2 hours sitting on the tarmac without explanation

Punti positivi: The aircraft was new

Punti negativi: The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time

Punti negativi: improve the accompaniment of the drink

Punti positivi: compliance in the boarding

Punti negativi: in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat

Punti positivi: Seats in Dreamliner have a small pitch. The plane itself is awesome, crew is ok, food’s traditionally horrible.

Punti negativi: Pretty much everything

Punti positivi: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable

Punti negativi: More clearly written policy about baggage allowance

Need better weather planning

Punti positivi: Nothing

Punti negativi: Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause.

Punti positivi: Good no - frills flight.

Punti negativi: Food & drinks are expensive.

Punti positivi: I don’t usually complain, but this was probably my least comfortable flight. Not much that I liked about the flight.

Punti negativi: Compensation or at least an apology for tv screen and air conditioning not working. The flight was hot and boring.

Punti negativi: AC would always delay

Punti positivi: gate crew had our small luggages checked-in even if there were tons of space available, flight crew chatted noisily hald the duraltion of the flight, video entertainment either kept crashing or playing the wrong episode, toilet had no water

Punti negativi: overall service

Punti negativi: My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!

Punti positivi: Did not board because you screwed up my reservation

Punti negativi: Not screwing up my reservation!

Punti positivi: Amazing crews

Punti negativi: Less option in special request in online. Gates and planes are not updated when applied online

Punti negativi: Bags didn't get loaded, plane delayed. Poor customer service.

Punti positivi: Aair Canada rouge seems to ne a plane for cattle. Too tight

Punti negativi: Human space between seats

Punti positivi: Cancelled 30 minute flight up to Vancouver which reaulted in missed flight to Australia. Air Canada the refused to put us on another flight. Went round and round for 5 hours with Air Canada until they finally put us on 3 separate flights getting to our deatination almost 48 hours late.Horrible

Punti negativi: Notify passengers if short flight has more than 20% chance of being cancelled. We could have easily driven to Vancouver. If flight is cancelled, then own up to it and put people on next flight.

Punti positivi: Crew was friendly

Punti negativi: Not being 3.5 hours late