Trova voli low cost per Canada

Punti positivi: The seat cushion had no support. I felt like i was sitting on seat supports

Punti negativi: Thicker seat cushion would be more comfortable.

Punti negativi: Be on time.

Punti positivi: The crew on my flight was excellent. Thank you.

Punti positivi: N/A

Punti negativi: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Punti positivi: amazing customer service, and incredible food/beverage options

Punti negativi: although ample space, the seats were not that comfortable. seats become overheated, would be nice if you can ventilate them via perforated seating

Punti positivi: Plane was half full, so had my choice of seating.

Punti negativi: Be on time.

Punti negativi: Flight was cancelled without notification. No refund provided yet. Has been three weeks. Not at all a reliable or responsible airlines.

Punti positivi: The landing was great.

Punti negativi: The food was poor quality. They could improve that. Not asking for anything special just decent

Punti negativi: Entertainment and food

Punti negativi: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Punti positivi: The planes were well maintained. Good entertain emend choices. Food was decent too

Punti negativi: Better entertainment selection

Punti positivi: After we missed our flight, we were provided with terrible customer service.

Punti negativi: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Punti positivi: The food was very good and inflight entertainment was excellent.

Punti negativi: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Punti negativi: It was a very long flight and the leg room is too small especially for a very tall person.

Punti positivi: Amazing crew. Great food

Punti negativi: Seat was terrible. Too tight and next passengers body too close. Avoiding them made it uncomfortable.

Punti positivi: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!

Punti negativi: All good! Strat to finish a simple and enjoyable experience.

Punti positivi: My luggage arrived 3 days after and stuff was stolen....

Punti negativi: Maybe not steal passengers stuff?

Punti negativi: We parked at the furthest possible gate in international. Ridiculous walk!!

Punti positivi: Love Lufthansa

Punti positivi: Everything was great thanks

Punti negativi: Perfect trip

Punti positivi: Uncomfortable seats.

Punti negativi: Seats, and helping passengers when they have delays

Punti positivi: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Punti negativi: Controll the quantity of packages per person

Punti positivi: Cleanliness Timely

Punti negativi: better selection of movies

Punti negativi: The boarding

Punti positivi: The food was good for airplane food. They had a menu and choice between chicken, mashed potatoes, carrots or pasta with mushrooms and cheese together with a warm bread and delicious chocolate mousse for dessert. Breakfast was either scrambled eggs or pancakes.

Punti negativi: Flight delayed 2.5 hrs due to electrical problem on the Air Italy A330. Missed connection flight in MXP to NAP. Even though there was a Rome flight leaving at the same time that waited, ours to NAP did not wait. Rsukts: 6 hes additional time at mxp airport

Punti negativi: No announcements about the hour delay in boarding/takeoff until we were actually on board the plane.

Punti positivi: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Punti negativi: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Punti negativi: Entertainment and food

Punti negativi: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Punti positivi: Comfortable and Clean

Punti negativi: Seat was terrible. Too tight and next passengers body too close. Avoiding them made it uncomfortable.

Punti negativi: Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!

Punti negativi: Be on time.

Punti negativi: The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.

Punti negativi: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good

Punti negativi: Nothing, it was better than most other airlines

Punti positivi: Good movie selection

Punti negativi: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Punti positivi: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Punti negativi: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Punti positivi: Cleanliness Timely

Punti negativi: better selection of movies

Punti negativi: Food had no taste. The quality needs to be much better

Punti positivi: The seat was ok.

Punti negativi: Be on time.

Punti positivi: Very narrow seat, leg room limited however passengers still can recline their seats. So if your front passenger recline their seats, basically you got locked into your seat and hard to get in and out.

Punti positivi: The seats were nice and the food was unusually good

Punti negativi: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Punti positivi: Really friendly and efficient crew.

Punti negativi: Seats and entertainment screen.

Punti positivi: The crew was cranky at the beginning of the flight.

Punti negativi: More space!

Punti positivi: Attention and comfort

Punti positivi: Planes were comfortable and well maintained.

Punti positivi: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.

Punti negativi: Honestly nothing. From start to finish great time.

Punti positivi: Staff was extremely nice and helpful

Punti positivi: Crew was very warm and friendly

Punti negativi: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Punti positivi: The flight is still delayed.. mess with everything.. we haven’t moved from cairo yet.. what a shame this is happening!!! When will this mess end????

Punti negativi: I need to be compensated NOW?? Who will pay for my first nighy in Paris?? Who will compensate all the mess happened?? Who will compensate the waste of my first day of my honeymoon!!! The worst experience thru out my life.. 22 hrs in the airport and still counting!! When, where, how, who will make up for all this?

Punti negativi: Unable to Change meal into vegetarian

Punti positivi: Onboard service and quality/comfort of flight itself.

Punti negativi: Delay of more than an hour from Tunis.

Punti positivi: Flight attendants and captain did an ok/good job.

Punti negativi: There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine...

Punti negativi: Free WiFi

Punti positivi: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Punti positivi: Everything.

Punti negativi: Nothing.

Punti positivi: The food was very good and inflight entertainment was excellent.

Punti negativi: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Punti positivi: Got to the destination

Punti negativi: Everything

Punti positivi: Everything was great thanks

Punti negativi: Perfect trip

Punti positivi: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Punti negativi: 3 out of our 4 flights had some sort of delay.

Punti negativi: Everything was super. Really

Punti positivi: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Punti positivi: Uncomfortable seats.

Punti negativi: Seats, and helping passengers when they have delays

Punti positivi: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Punti negativi: She could have informed me they where no longer available.

Punti positivi: Nice crew

Punti negativi: Better food, some entertainment, better bathrooms

Punti positivi: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Punti positivi: Great Crew

Punti negativi: It would have been better had we not had a delay of 50 Minutes

Punti positivi: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Punti negativi: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.