Trova voli low cost per Canada

Punti negativi: Check in very slow

Punti positivi: Service

Punti negativi: One hour late due to mechanical issue. There was very crowed thru US custom in Toranto. Took 1.5 hours to completed US custom.

Punti positivi: I appreciated the varied entertainment options available for such a long flight.

Punti negativi: The cabin was absolutely freezing! Everyone in the area I was seated was complaining, wearing coats and blankets and still very uncomfortable. The crew was surly and not at all helpful. The flight was very, very late, which caused me to miss my connecting flight in Toronto. If that were an isolated incident, I would be able to look past it, but every leg of the trip I took was late. The boarding process in Rome was so completely unorganized, it was like being in a giant herd pressed against one another and nobody could move to allow the boarding to proceed as called. It was complete chaos from the earliest part of the trip to the very end.

Punti positivi: I got an aisle seat

Punti negativi: Unable to use washroom as both units on our aisle were disabled. When crossing the walkway to get to the washroom on the other side, one customer sitting on that row said we cannot pass. She even stretched out her leg to touch the wall in front in order to block passages. She must also be upset as a result of the disabled washrooms. Food was really sub standard. Breakfast was a so called chicken sandwich that looks like a cherry pie from McDonald. I got water spilled over me when water was poured for my neighbor customer. My jacket, pants and even right sock were all wet Crew did not apologize even when I asked for napkins to help dry my clothes. Very unprofessional. He should have used a tray to hold the cup when he

Punti positivi: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Punti negativi: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Punti negativi: Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul.

Punti positivi: Staff was very good

Punti negativi: Plane was very warm

Punti negativi: Food was not fully prepared. potatoes were hard.

Punti negativi: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Punti positivi: rien

Punti negativi: tout est à revoir !

Punti positivi: Great and friendly crew

Punti negativi: In-flight system had some problems and seats seemed a bit uncomfortable

Punti positivi: The crew was OK, but nothing special.

Punti negativi: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Punti positivi: Amazing crew

Punti positivi: The Capain kept us well nformed

Punti negativi: 4 hours trip, international, and only food to purchase.

Punti negativi: The breakfast scone was disgusting but dinner was great!

Punti positivi: The seats could have been a bit roomier.

Punti negativi: Boarding

Punti positivi: They vere OK!

Punti negativi: Food and drinks!

Punti positivi: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Punti negativi: I expected more from airlines lake Austrian.

Punti negativi: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates

Punti positivi: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Punti negativi: Movies available weren't to my taste, which isn't of great importance anyway.

Punti negativi: Free snacks.

Punti positivi: Nothing

Punti negativi: They ran out of food on both trips

Punti positivi: I liked having an empty seat next to me?

Punti negativi: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Punti positivi: Crew was accommodating and kept me and my family comfortable in the flight. Food was good

Punti negativi: Free stuff like headphones and blanket which can be collected at the end of the flight

Punti positivi: It was on time and everything went well

Punti negativi: They could have offered more water

Punti positivi: Horrible service

Punti negativi: Nasty people

Punti positivi: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Punti negativi: More food , comfortable seats

Punti positivi: We upgraded to first class, so everything was perfect!!

Punti negativi: Nothing

Punti positivi: Everything works and quick to get to destination.

Punti positivi: Everything perfect and arrive to destination on perfect time.

Punti negativi: All positive.

Punti positivi: Almost everything, especially the crew.

Punti negativi: Don’t feel like anything should be better to be honest

Punti negativi: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Punti positivi: - At Rome FCO, one of the Air Canada representatives pulled out of the line to get us into the business class check-in line since we had 2 kids - we totally loved this focus on families and respect the attention to detail! - The flight from FCO to YYZ was awesome! great food, great service, constant flow of drinks and the dessert was awesome! my kids are picky eaters and even they enjoyed the food - Movie and entertainment selection was awesome - Lastly, appreciated the prompt service for getting child stroller at the door of the aircraft at all times (from FCO-YYZ-PDX)

Punti negativi: - The new designed aircraft are meant to pack more passengers which means the aisle for rolling the trolley is very narrow - poor flight attendants were having a challenge and bumping trolley into seats (not their fault at all) - given likelihood of injuries and lawsuits, I highly recommend AIR CANADA management to do something about this narrow aisle before it is too late (i.e. major lawsuit filed by future passenger on account of injury sustained because of getting hurt by food trolley)

Punti positivi: Boarding was quick. Crew were good.

Punti negativi: We left Rome over an hour late due to a computer problem that had to be reset. The pods in business class were the old style and not very comfortable for sleeping.

Punti positivi: airline hostess were friendly and positive

Punti negativi: food - seats tight

Punti positivi: Friendly staff. Good entertainment (TV, movies, etc). Good, plentiful food and drink.

Punti positivi: Uncomfortable seats

Punti negativi: Nothing

Punti positivi: The flight was quite comfortable.

Punti negativi: I find it hard work doing such long flights these days.

Punti positivi: Crew was brilliant

Punti positivi: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Punti negativi: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Punti positivi: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Punti negativi: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Punti positivi: Great and friendly crew

Punti negativi: In-flight system had some problems and seats seemed a bit uncomfortable

Punti negativi: Short and sweet

Punti positivi: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Punti negativi: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Punti negativi: Hotel was rubbish

Punti negativi: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Punti positivi: Promptness in service!

Punti negativi: Food

Punti positivi: It was OK experience. Nothing special.

Punti negativi: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Punti positivi: personale professionale e cordiale

Punti negativi: gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio

Punti negativi: Orderly sitting of economy class passengers

Punti positivi: Everything

Punti negativi: Nothing

Punti negativi: Food, entertainment program, pillows and blankets would have been nice,

Punti negativi: Not enough space. Tv was glitchy. Seat uncomfortable.

Punti positivi: The crew was very professional and friendly

Punti negativi: Well for the most part it was my first experience so it was good, thank you.

Punti negativi: No luggage space

Punti positivi: Everything

Punti negativi: The crew services are excellent

Punti positivi: I liked having an empty seat next to me?

Punti negativi: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Punti negativi: Seats low on padding, no movie options other than the one offered on the public screen

Punti positivi: Crew was reasonable, seats not great.

Punti positivi: Crew very kind, entertaining good

Punti negativi: Boarding process

Punti positivi: Nothing

Punti negativi: I purchased extra leg room because of a previous blood clot in my leg from flying. What we go was extra knee room but less leg room than if I had had a regular seat. The desk clerks and flight staff were unwilling to help or in the case of the desk help she did not know the aircraft or boldly lied to me regarding the seating.

Punti negativi: I have no complain it was good for the most part for, more food lol

Punti positivi: The crew was very nice and helpful.

Punti negativi: No TVs, you had to download an app to watch movies (could you at least have warned us this was the case? The flight was over 9 hours!) Gate was ridiculously crowded, boarding was chaotic, left over an hour late and my friend missed her connecting flight.

Punti positivi: Flight left and arrived on time and crew was courteous and efficient. Food was surprisingly good.

Punti negativi: There was no entertainment, period, unless you wanted to rent an IPad-type device for $10 to view movies and such. Jeez, on a transatlantic flight? It's not the fault of the crew, of course. It's the front office where I suspect there might be those who are a tad bit removed from the front lines

Punti positivi: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Punti negativi: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Punti negativi: The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight.

Punti negativi: The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!

Punti negativi: My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it.

Punti negativi: I have no complain it was good for the most part for, more food lol

Punti negativi: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.

Punti positivi: Crew member was grumpy, not friendly and did not give eye contact

Punti negativi: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Punti positivi: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Punti positivi: Crew was great; super easy boarding process; flawless take off and landing.

Punti negativi: N/A

Punti positivi: Nothing.

Punti negativi: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Punti positivi: The flight was on time and landed early

Punti negativi: The bags could have come out earlier and the food could be better

Punti negativi: Even a small coffee/tea service would be a nice addition.

Punti positivi: Nothing

Punti negativi: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Punti negativi: Customer service from the crew, it could be nicer and better attitude and more positive.

Punti positivi: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Punti negativi: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Punti negativi: Transfer time in Lisbon