Trova voli low cost per Alberta

Punti positivi: Crew

Punti negativi: More direction once crew knew the connecting flight would be lost, especially to minors

Punti positivi: Flight attendant warm, courteous and authoritative at same time.

Punti negativi: Seat hard. Space tight. I am 6’4”

Punti positivi: The take off and landing was peaceful and on time

Punti negativi: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Punti negativi: Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person

Punti positivi: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Punti negativi: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.

Punti positivi: Food was really hot & good customer service

Punti positivi: The crew was very professional and courteous.

Punti negativi: crew at the gate.

Punti positivi: Pretty standard seats and leg room. Courteous and friendly crew.

Punti negativi: Air Canada Rouge is pretty much the same as Air Canada except for entertainment service and I would say meal service. The entertainment service means you have to download their app, but unfortunately the streaming service wasn't always working. In terms of meal service you have to pay for alcohol.

Punti positivi: I booked an aisle seat and they did not honour it at checking

Punti negativi: Everything.

Punti positivi: Everything was perfect! The crew always ready to serve us!

Punti negativi: Perhaps, update media features! A small corner for children to keep them "busy".

Punti positivi: Food and service

Punti negativi: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Punti positivi: Crew was very good. Food was OK.

Punti negativi: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Punti negativi: Three hours departure delay from Munich to SFO

Punti negativi: Food poor going to Munich , legroom poor.

Punti positivi: The planes were well maintained. Good entertain emend choices. Food was decent too

Punti negativi: We had a three hour departure delay in Munich

Punti positivi: Crew was very warm and friendly

Punti negativi: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Punti positivi: Love Lufthansa