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Punti positivi: Great service onboard

Punti negativi: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal

Punti positivi: the crew was very helpful and friendly

Punti positivi: Cabin staff sometimes curt and unfriendly.

Punti negativi: Public announcements garbled and hard to understand.

Punti positivi: Crew was great

Punti negativi: They lost my luggage and zero leg room for economy seating for anyone over 5’10

Punti positivi: The prices are fine for Belarus - still not at a Ryanair level tho but better

Punti negativi: I didn't like the fact that the seating is extremely short (no legspace) forcing me to sit sideways. Really not comfortable. There is of course absolutely no entertainment in the plane.

Punti positivi: Crew was nice. Arrival almost on time. Airport in Minsk was remodeled and good.

Punti negativi: Plane is old. Some condensation water was dropping time to time from sealing. On board was offered coffee, tee and water only along with small piece of dark chocolate.

Punti positivi: Comfortable for an RJ

Punti positivi: The crew were excellent

Punti negativi: Child tantrums nearby slightly disturbing, but thats kids?

Punti negativi: No pre-boarding for people with kids

Punti positivi: Good schedule. On time

Punti negativi: Luggage is 20k which needed to pay more on extra.

Punti positivi: Comfort, Crew, Food

Punti negativi: Music, Movie on Screen

Punti positivi: Comfort, equipaggio, cibo

Punti negativi: Musica, Film sullo schermo

Punti positivi: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Punti negativi: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Punti positivi: Crew was amazing!

Punti positivi: Seat was not comfortable

Punti negativi: Seats

Punti positivi: NOTHING

Punti negativi: No options to change booking and the one given was absorbant pricing

Punti positivi: Got an amazing pastry as a snack with tea, it was huge and really tasty!

Punti negativi: Not much to say.

Punti negativi: Space is limited even for a small built person. Too crowded considering long the travel time

Punti negativi: Mediocre sandwich

Punti positivi: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom

Punti negativi: I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!

Punti negativi: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Punti positivi: Friendly staff. Comfortable plane

Punti negativi: Delayed but only 15 min

Punti positivi: The flight was ok

Punti negativi: My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Punti positivi: crew was great, food was delicious, seats were comfortable.

Punti negativi: updated movie library, better handling of boarding for priority customers.

Punti positivi: The crew was professional and very engaging

Punti negativi: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Punti positivi: Seats were confortable, new plane, the crew was attentive, food was great.

Punti negativi: Need to update the movie library, the category with the new movies is probably a year or morw old.

Punti positivi: The Food was good.

Punti negativi: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Punti negativi: We were really afraid from istanbul to beirut.

Punti positivi: I may never travel with this airline

Punti negativi: I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it

Punti negativi: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Punti positivi: Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional.

Punti negativi: It was hot in the plane, probably cranked up the cabin heat to 25°C :)

Punti positivi: crew was great, food was delicious, seats were comfortable.

Punti negativi: updated movie library, better handling of boarding for priority customers.

Punti positivi: Food was really good and no delays. Entertainment also really good.

Punti negativi: Can't really think about something.

Punti positivi: Some crew was attentive, others were not. Piloting was good

Punti negativi: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Punti positivi: left on the, arrived on time, crew were friendly and efficient, seat was comfortable

Punti negativi: Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem

Punti negativi: they want to take extra money because i had a small bag from Duty free!!!!

Punti positivi: I was late for the check-in but still was able to get on board in the nick of time

Punti negativi: The food, most definitely!

Punti positivi: Crew was nice.

Punti negativi: For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.

Punti positivi: The crew was good, the food waas so so

Punti negativi: I had a sitze at the beginning economy class salon, but the toilet closer to me did not work, and all passenger should go to use it to the end of airflight. It was very uncomfortable

Punti negativi: Free food and alcoholic beverages

Punti positivi: Got to Barcelona eventually

Punti negativi: One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather.

Punti positivi: Always on time and prices

Punti negativi: Nothing

Punti positivi: Evry think

Punti positivi: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Punti negativi: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Punti negativi: Everything is Good.

Punti negativi: Aircondi

Punti positivi: Crew was amazing!

Punti negativi: The boarding Schdule

Punti positivi: Easy; fair prices; budget rates

Punti negativi: no entertainment (N/A)

Punti positivi: Nothing

Punti negativi: As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Punti positivi: Punctuality

Punti negativi: Comfort and food

Punti positivi: Everything was perfect

Punti positivi: Could not fly due to medical reason and any all the info to last minute. It lasted 13 days and finally got only a refund of taxes. I’ll never use them again and make sure to book with Kayak as I used too.

Punti positivi: Price was good and the crew were friendly

Punti negativi: Their were no entertainment options and the on time departures are continually a issue with Aegean. Our flight was around 2hrs late. Also the carry on requirements are stringent

Punti positivi: Good space between seats.

Punti negativi: Ha

Punti negativi: Row was very crowded. Seats much too close together.

Punti negativi: Seats in economy are tight.

Punti positivi: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Punti negativi: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Punti negativi: Seats are extremely uncomfortable..