Trova voli low cost per Aeroporto di Taiwan-Taoyuan

Punti negativi: Very poor job . I had bad experiences.

Punti positivi: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Punti positivi: The flight was excellent, and the team worked very well.

Punti positivi: Everything was excellent even the landing was as smooth as butter

Punti negativi: A free upgrade to a business class seat :(

Punti negativi: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Punti positivi: The crew was friendly and helpful.

Punti negativi: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Punti positivi: Comfortable seat.

Punti negativi: Crew seemed to be having an off day. Not as organized and we’re rushed.

Punti positivi: Pilots were good, they provided a smooth ride.

Punti negativi: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Punti negativi: Change the crew they were rude

Punti negativi: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Punti positivi: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Punti negativi: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Punti negativi: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Punti negativi: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Punti positivi: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Punti negativi: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Punti positivi: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Punti negativi: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Punti negativi: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Punti negativi: They cancelled my flight

Punti positivi: The crew was friendly and helpful.

Punti negativi: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Punti positivi: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Punti positivi: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Punti negativi: If a tooth paste and brush was provided in the little pack it would have made life better.

Punti positivi: crew was pushing , no time in an rush all the time

Punti negativi: service level

Punti positivi: The service was outstanding! All of the flight attendants were amazing!

Punti positivi: Overall, the staff was amazing, so as the food and cleanliness

Punti negativi: The space between the seats in economic seat

Punti positivi: Just ok

Punti negativi: The crew and the service

Punti positivi: crews were nice

Punti negativi: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Punti negativi: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Punti positivi: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Punti negativi: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Punti positivi: Customer service is amazing!

Punti negativi: Keep up the great work!

Punti negativi: Bigger seats the new ones are way to narrow

Punti positivi: Great atmosphere, crew was excellent!

Punti negativi: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.

Punti negativi: All good up to the level

Punti positivi: Comfort

Punti negativi: Internet

Punti positivi: KLM are our airline of choice. A great full-service carrier with impecable standards.

Punti negativi: Nothing

Punti negativi: All of the less than good, obvious!

Punti positivi: Yes

Punti negativi: Nothing. Flight was amazing

Punti positivi: The socks offered in business were comfortable and nice looking. The red wine was good.

Punti negativi: The food was just average and the seat not too comfortable

Punti negativi: When its rain we shouldn’t walk to the air plain

Punti positivi: Loved the smooth ride.

Punti negativi: Bathroom was pretty nasty

Punti positivi: Muslim food

Punti positivi: Almost everything, especially the crew.

Punti negativi: Don’t feel like anything should be better to be honest

Punti positivi: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Punti negativi: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Punti positivi: Amazing crew, very nice and helpful.

Punti positivi: The crew was excellent, respectful and helpful.

Punti negativi: Boarding by bus is poor

Punti positivi: The whole Business experience on SQ

Punti negativi: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me.

Punti positivi: Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety

Punti negativi: Sometimes, food Some seats were too tight.

Punti positivi: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Punti negativi: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Punti negativi: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Punti positivi: it good but the food should be better

Punti negativi: don’t know

Punti positivi: Comfortable seat.

Punti negativi: Crew seemed to be having an off day. Not as organized and we’re rushed.

Punti positivi: Yes

Punti negativi: Them good

Punti positivi: The crew was attentive

Punti positivi: Both friendly and professional

Punti negativi: All is perfect! They couldn’t be better

Punti positivi: My sleep

Punti negativi: Food

Punti positivi: Comfortable seat.

Punti negativi: Crew seemed to be having an off day. Not as organized and we’re rushed.

Punti positivi: The customer service, the seats were comfortable and the food was great

Punti positivi: Food & entertainment system

Punti negativi: Tight seats

Punti positivi: Service was excellent. Technology was amazing. The people were Beautiful

Punti negativi: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Punti negativi: Very poor job . I had bad experiences.

Punti positivi: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Punti negativi: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Punti negativi: Due to mishandling of the situation, we were not allowed to board the plane, despite the fact there was no restriction for us not to do so.

Punti positivi: Pilots were good, they provided a smooth ride.

Punti negativi: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Punti negativi: The TV wasn't working and the crew I asked for help didn't do anything about it

Punti positivi: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Punti negativi: Not getting hit twice by the crew serving food and at least an apology.

Punti positivi: it good but the food should be better

Punti negativi: don’t know

Punti positivi: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Punti negativi: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Punti positivi: It was crew amazing

Punti positivi: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Punti positivi: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Punti negativi: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Punti positivi: Awesome food. Comfortable seats. Nice crew

Punti positivi: Service was excellent. Technology was amazing. The people were Beautiful

Punti negativi: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Punti negativi: Change the crew they were rude

Punti positivi: Outstanding and conscientious crew.

Punti negativi: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.