Trova voli low cost per Taipei-Taoyuan

Punti positivi: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Punti negativi: There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.

Punti negativi: Hope to keep departure on time !!!!!!

Punti positivi: The check in boarding pass is not that nice.

Punti negativi: The boarding pass people need to improve, especially to elderly people.

Punti positivi: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Punti negativi: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Punti positivi: Crew was great, flight was great.

Punti negativi: Not Delayed My Luggage.

Punti positivi: Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient.

Punti positivi: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Punti negativi: The flight was freezing. I wish there were some way to turn down the cold air.

Punti positivi: Crews are amazing but the set is a little too tight.

Punti negativi: WiFi never work and food was bad everything is salty.

Punti negativi: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

Punti positivi: The crew

Punti negativi: Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

Punti positivi: Flight, airplane, crews were Better than expected

Punti positivi: Food was good, on flight entertainment was good, crew was friendly and accommodating. No major complaints! I wasn’t sure what to expect but I was very impressed

Punti negativi: The basic economy was snug but I was okay with it. I only wished my seat reclined a bit further but I was up against a back wall so others in further aisles up had much better reclining distance.

Punti positivi: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Punti negativi: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Punti positivi: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Punti negativi: Security

Punti positivi: Crew's Services

Punti negativi: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Punti negativi: Delayed / diverted - no communications whatsoever

Punti positivi: Flight, airplane, crews were Better than expected

Punti negativi: there was 2 hours of delay and the crew didnt announce anything in english

Punti positivi: Dated entertainment on the inside televisions and some of the headphones and movies were hard to understand because of the audio quality. But the bottom line was I couldn’t find a cheaper flight for my trip and overall I look for savings and my airfare.

Punti negativi: Customer service from the flight crew was pretty dry, my biggest complaint though was that there was very much stagnant air quality and no ventilation at HC location like I am normally a custom on most other planes.

Punti negativi: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.