Trova voli low cost per Taipei

Punti negativi: Seat recline was broken- wouldn’t hold position.

Punti positivi: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Punti negativi: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Punti negativi: food

Punti negativi: I not get to go my flight, I couldn't get reimbursement

Punti positivi: Staff was nice

Punti negativi: The food vegan Movies

Punti positivi: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Punti negativi: Replace worn out seats.

Punti negativi: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

Punti positivi: Upgraded to business class for free and service was amazing.

Punti positivi: The seat was comfortable.

Punti negativi: The service on board could have been better.

Punti positivi: Nothing. It was a bad experience.

Punti negativi: They could have served food. They could have checked us in through to our final destination.

Punti positivi: The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep.

Punti negativi: Better softer hand soap , sprays and lotion . Sleep mask

Punti positivi: It was a terrible, long and very crowded flight.

Punti negativi: The people/passengers. The whole flight felt like a budget airline. I am not looking forward to the return.

Punti positivi: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Punti negativi: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

Punti positivi: The check in boarding pass is not that nice.

Punti negativi: The boarding pass people need to improve, especially to elderly people.

Punti negativi: got severe food poisoning from the airline food.

Punti positivi: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!

Punti negativi: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.

Punti positivi: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Punti negativi: Communication

Punti positivi: Great service for economy. Very attentive flight attendants.

Punti positivi: Cabin crew were very helpful and polite.

Punti negativi: Food lacked flavor.

Punti positivi: Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved.

Punti negativi: The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great.