Trova voli economici per Oklahoma City

Punti positivi: "Seat comfortable"

Punti positivi: "The crew was unparalleled. Really. Attentive. Friendly."
Punti negativi: "Nothing could have been better beyond the signs at the gate."

Punti negativi: "Too much A/C, feel cold."

Punti negativi: "Internet connection at airport and lounge is not good"

Punti negativi: "Best flight ever and I recommend to have it again in the future"

Punti positivi: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Punti positivi: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."

Punti positivi: "The service is excellent. Best of the airlines bar nane"
Punti negativi: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Punti positivi: "Boarding was very smooth."
Punti negativi: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Punti positivi: "Everything was GREAT!"

Punti positivi: "Crew was professional"
Punti negativi: "Plane is dirty Food is disgusting Bags treated so badd"

Punti positivi: "Regular A330 was substituted for a 787 dreamliner."

Punti positivi: "The crew were very friendly"
Punti negativi: "The boarding was delayed"

Punti negativi: "Took long time to provide food & water."

Punti positivi: "Friendly service with smile."
Punti negativi: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."

Punti positivi: "Great crew and food served was nice for airline food."
Punti negativi: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Q-suites and business class flight crew."
Punti negativi: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Punti positivi: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Punti negativi: "Cleanliness of cabin. Aminity kit is outrageous."

Punti positivi: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Punti negativi: "No complaints great flight"

Punti negativi: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"

Punti positivi: "The hospitality of this airliners is unprecedented"
Punti negativi: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."

Punti positivi: "Spacious for economy, pleasant flight attendants"
Punti negativi: "Nada!"

Punti positivi: "The service and food."

Punti negativi: "Food and service and crew"

Punti positivi: "Nothing"
Punti negativi: "Theyt cancelled my trip"

Punti negativi: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Punti positivi: "Incredibly attentive service"
Punti negativi: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."

Punti negativi: "Screaming children; not the airliners fault"

Punti positivi: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Punti negativi: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Punti positivi: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Punti positivi: "Doha to hyd was good. Crew was courteous."
Punti negativi: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."

Punti positivi: "Crew courtesy, exceptional service"

Punti positivi: "Excellent service from the crew. Flight on time."

Punti negativi: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Punti positivi: "Food, seat, overall comfort and timeliness."
Punti negativi: "The entertainment system was not working - on a 12+ hour flight..."

Punti positivi: "Staff were professional, food was good and seats were comfortable."

Punti positivi: "Again, the crew were top notch"
Punti negativi: "Comfort and available entertainment were so-so"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Great selection of movies and tv shows"
Punti negativi: "Entertainment screen is too dim even on highest brightness setting"

Punti positivi: "No flight No refund"

Punti negativi: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Punctuality"
Punti negativi: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Punti negativi: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."

Punti negativi: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Enthusiastic and honest/informative pilot"

Punti positivi: "Seat comfort was average for a small jet. Bottled water was cold."
Punti negativi: "Cabin was too warm"

Punti negativi: "So professional during this pandemic. I felt safe the whole time. Slept like a baby, the flight was so smooth."

Punti positivi: "We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors."
Punti negativi: "DL needs to find a better way to manage food and drinks for FC during the COVID 19 era."

Punti negativi: "Really felt happy on time touch down nice journey with delta"

Punti negativi: "Superb service on board and at kiosk!"

Punti positivi: "Nothing. They lost the plane so we couldn’t even fly out"
Punti negativi: "Finding the plane"

Punti positivi: "Gogo in flight entertainment and WiFi worked well"
Punti negativi: "Collect the trash sooner. Hot food options."

Punti positivi: "Departure dealyed more than 2h."
Punti negativi: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"

Punti positivi: "I liked that is was a short flight"
Punti negativi: "Plan was old. Seats not comfortable. Plane not clean. Flight attendants not attentive. A lady stored her carry-on on the floor in front of her and she was in the emergency row! Attendant walked by before takeoff and said nothing! Really?!"

Punti negativi: "Every thing was good"

Punti positivi: "The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can."
Punti negativi: "On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???"

Punti positivi: "Amazing crew!"

Punti positivi: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Punti negativi: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"

Punti positivi: "Everything A-Z"
Punti negativi: "They sell the headsets for $2!!!!!!"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Nice plane and super nice crew."

Punti positivi: "Direct flight"

Punti positivi: "The Delta crew is always nice I got wings and a lot of snacks"
Punti negativi: "On the McDonnell Douglas 88 (MD-88) there wasn’t any IFE ( In Flight Entertainment) screen."

Punti positivi: "Excellent crew"
Punti negativi: "I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Attendant was very good at explaining ground staff members actions to a fellow passenger"

Punti positivi: "My seat was randomly the exit row, so more leg room and pilots made great time"
Punti negativi: "Left 20 minutes late because of travel agents"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Free movies"
Punti negativi: "N/A"

Punti positivi: "Nothing"
Punti negativi: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."

Punti positivi: "No entertainment and no food other than snacks."

Punti positivi: "Crew members were very nice and pilot did a great job flying thru turbulence"
Punti negativi: "I don't have any compliants"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Service"
Punti negativi: "Lack of food options"

Punti positivi: "The in-flight movie was very much appreciated."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti positivi: "The friendliness of the flight crew and professionalism"
Punti negativi: "The seats in the Boeing 717 or way too cramped. You would think there will be more legroom in the exit row but there is not"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Delayed so I was not home until middle of the night."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Punti negativi: "The food The air was super dry (had nosebleeds twice)"

Punti positivi: "Nothing"
Punti negativi: "The customer service was horrible! I specifically paid more to be able to pick seats and sit next to my husband apparently for nothing."

Punti positivi: "Every one was nice"
Punti negativi: "No problems"

Punti positivi: "Great service, nice agent friendly"

Punti positivi: "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"

Punti negativi: "Ottimo"

Punti positivi: "Only 15 minutes late"
Punti negativi: "Like everyone, I dislike the tight seating."

Punti positivi: "On time"
Punti negativi: "Boarding was a little slow and a few minutes late taking off but still made it on time"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "No fee to get on an earlier flught"
Punti negativi: "When I tried to rebook online this flight was not an option"

Punti positivi: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The most amazing service, good food and great steward"

Punti negativi: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "The multiple gate changes & technical delay caused us to miss our connection to Boston"

Punti negativi: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Crew was OK, seat was comfortable"
Punti negativi: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Punti positivi: "Great crew"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Efficient, on time."
Punti negativi: "Cost for wifi"

Punti negativi: "Voli in ritardo"

Punti positivi: "Too cramped for a 10 hour flight"
Punti negativi: "Same as above"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "Flight was delayed"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Punti positivi: "Boarding process and email updates."
Punti negativi: "Business class on European domestic flights is nothing more than coach seats with no one seated in the middle. Better than coach, but not by much and not worth the extra money."

Punti positivi: "Nothing positive to report...NOTHING!!"
Punti negativi: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Crew"
Punti negativi: "N/A"

Punti positivi: "nice crew!"
Punti negativi: "Seat hardly reclines at all."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Cabin service and crew excelent"
Punti negativi: "LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."

Punti positivi: "Staff were polite"
Punti negativi: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Punti negativi: "Free wifi"

Punti positivi: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Punti negativi: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The plane size & comfort was excellent. The staff were very friendly"
Punti negativi: "N/A"

Punti negativi: "Klm is the best, even on a 40min they served small breakfast."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Wifi on klm"

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"

Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"

Punti positivi: "The crew was informative"
Punti negativi: "Inflight sandwiches"

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"

Punti positivi: "Crew was helpful and food was very good"
Punti negativi: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Punti positivi: "No delay and nice staff"

Punti positivi: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Punti negativi: "Doesn't"

Punti positivi: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Punti negativi: "Troppo ritardo"

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Cabin facilities"
Punti negativi: "They didn’t bring one of my bags"

Punti positivi: "Crew was nice and friendly"
Punti negativi: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Punti positivi: "KLM staff is great"

Punti positivi: "The flight was smooth, the service was friendly, and the food with plentiful."
Punti negativi: "Too much activity in the cabin during the flight."

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti positivi: "Amazing crew"

Punti positivi: "All good"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti negativi: "My suitcase didn't come with the airline."

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti negativi: "wasn't able to take the flight since I missed it"

Punti positivi: "Shirt flight but well catered, boarding was efficient and quick."
Punti negativi: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti positivi: "Good flight, very attentive crew."

Punti positivi: "kLM staff was great."

Punti negativi: "Boarding was confusing and disorganized"

Punti negativi: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Punti negativi: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Punti negativi: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti positivi: "Airlines issue"
Punti negativi: "Profiling certain customers"

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti negativi: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Punti positivi: "Cabin Crew was awesome."
Punti negativi: "Entertainment System was not working and no Non-veg food option in flight."

Punti positivi: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Punti negativi: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Punti positivi: "Feel like reacist Company"
Punti negativi: "I didnt like the treatment of the crew."

Punti positivi: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Punti negativi: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Punti positivi: "Good aircraft, good service, on time, eventless"
Punti negativi: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Punti negativi: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Punti negativi: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Punti positivi: "Amazing crew and on time flight"
Punti negativi: "None"

Punti positivi: "Check in agent extremely helpful and friendly."
Punti negativi: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Punti positivi: "Great newer plane, great service!"

Punti positivi: "The whole crew is so kind"
Punti negativi: "Delta made my whole first flying experience the best."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti negativi: "Excelente aerolínea"

Punti positivi: "Left on time. No turbulence."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Punti negativi: "Boarding at CDG was awfully slow"

Punti positivi: "Air France has the best crews! They really go the extra mile."
Punti negativi: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Didn’t like the sandwich offered"

Punti positivi: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Punti negativi: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Punti positivi: "Crew was nice, too short of a flight to figure out more"
Punti negativi: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Punti negativi: "Missed the flight due to late landing from earlier connection"

Punti positivi: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Punti negativi: "Engine noise in the cabin is loud."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti positivi: "The cabin crew was super patient and accommodating of the passengers."
Punti negativi: "Cramped quarters"

Punti positivi: "Great service"

Punti negativi: "My luggage was lost in Paris. Now I need to wait still."

Punti positivi: "Great service, decent food"
Punti negativi: "There was no WiFi on the plane"

Punti positivi: "On time."
Punti negativi: "Did not seat together passengers, although booked and checked in at the same time."

Punti negativi: "Leg space."

Punti positivi: ". Budget airline with no legroom or extras"
Punti negativi: "See above. Nothing specific to like."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Absolutely everything perfect."
Punti negativi: "Through my own fault I ordered a different seat instead of window seat. :)"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Courteous crew"

Punti positivi: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Punti positivi: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Punti negativi: "TV was too slow."