Trova voli economici per Melbourne

Punti positivi: "Crew were amazing and great entertainment"
Punti negativi: "Boarding could be better"

Punti positivi: "Crew very attentive but not intrusive. Food very good."
Punti negativi: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Punti positivi: "Helpful with our 2 year old"
Punti negativi: "Baby change area is very small"

Punti negativi: "Nothing"

Punti positivi: "Generally good Flight was operated by Silk Air"
Punti negativi: "Entertainment score is not meaningful because of the short flight time."

Punti positivi: "Got bumped to Business Class"

Punti positivi: "The inflight entertainment was great, lots of movie selections"
Punti negativi: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Punti positivi: "Everything"
Punti negativi: "N/A"

Punti positivi: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Punti negativi: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Punti positivi: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Punti negativi: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Punti positivi: "Movies selection was great."
Punti negativi: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Punti positivi: "Espresso coffee, champagne, crew, headphones"

Punti positivi: "So good to get on a flight where I can fit in the seats..."

Punti positivi: "Everything From the food to the drinks to the comfort"
Punti negativi: "Nothing"

Punti negativi: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Punti positivi: "Excellent crew"
Punti negativi: "My seat was very hard"

Punti positivi: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Punti negativi: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Punti positivi: "Excellent service"
Punti negativi: "Very poor on board entertainment"

Punti positivi: "Excellent flight experience"

Punti negativi: "Inflight entertainment wasn't as extensive as in previous years."

Punti positivi: "Staff worked very hard and were very helpful."
Punti negativi: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."

Punti positivi: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Punti negativi: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."

Punti positivi: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Punti negativi: "All good"

Punti negativi: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Punti positivi: "New plane"
Punti negativi: "Nothing in particular"

Punti negativi: "The cabin was quite warm"

Punti positivi: "Non stop to HK"
Punti negativi: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Punti positivi: "The attendants are pleasant to the eye, thats about it."
Punti negativi: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Punti positivi: "Crew was friendly and whole on ground process was efficient."
Punti negativi: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Punti negativi: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."

Punti positivi: "Entertainment service is, really, second to none."
Punti negativi: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."

Punti positivi: "Efficient boarding and arrival"
Punti negativi: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"

Punti positivi: "Superb service throughout from check in to on flight."
Punti negativi: "Seat on outbound had a slight issue."

Punti positivi: "Food, movies, support, were all wonderful."

Punti negativi: "Seats are tight and hard"

Punti positivi: "Professionalism and friendliness of crew"
Punti negativi: "Seat not great for my length even though it was business class"

Punti positivi: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"

Punti positivi: "On time. Attentive crew."
Punti negativi: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Punti positivi: "New plane"
Punti negativi: "Food served 40 min after special meals"

Punti positivi: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Punti negativi: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."

Punti positivi: "Movie selection, very helpful crew and good quality food."
Punti negativi: "Nothing!"

Punti positivi: "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
Punti negativi: "Can't think of anything:)"

Punti positivi: "Thank you flight itself was v good but not check in"
Punti negativi: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"

Punti positivi: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."

Punti positivi: "The usual SQ charm was in effect during the flight - the crew was great, helpful without being intrusive, and the Krisflyet experience (albeit an older B777-300) was still good and enjoyable."
Punti negativi: "The Milanese boarding crew was a little unexpectedly rude - the Milanese ladies were just kinda shouting at everyone and ordering unclear instructions. I also sat near the bathroom (seats 43A and C) and the smell was sometimes a bit strong. Also slightly disappointing was how quickly the chicken ran out on the way up!"

Punti positivi: "Large aircraft (777) for a short jump Great in seat entertainment Roomy seat in Econ"
Punti negativi: "That I couldn't come back on the same airline!!"

Punti negativi: "Had a 14hr layover and you do not compisate for hotel room. Most uncomfortable day of my life."

Punti positivi: "Liked the stable spot to put drink without tray table down, and two pockets to store books , iPad etc"
Punti negativi: "No spare seats so a but crushed, and no footrests Position of entertainment control awkward, and accidentally kept switching on screen. Very hard to read subtitles or to hear sound"

Punti negativi: "Crew were lazy and inattentive"

Punti positivi: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Punti negativi: "Seats be little spacious"

Punti negativi: "Food"

Punti positivi: "Another confirmation of excellent QA service."
Punti negativi: "Nothing."

Punti positivi: "All great experience!!!"

Punti positivi: "Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right."
Punti negativi: "Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class."

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Yes very"
Punti negativi: "Nothing"

Punti positivi: "qatar airways is able to accommodate my low sodium diet"
Punti negativi: "headphone for entertainment did not work"

Punti positivi: "Yes overall probably the best flight to Chennai from DC"

Punti positivi: "I got a very good seat."
Punti negativi: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Punti positivi: "Nice crew, 1 hr free WiFi"
Punti negativi: "Significant delay on jetway, temps uncomfortable,"

Punti positivi: "The crew was absolutely amazing"
Punti negativi: "More movies on the system"

Punti positivi: "Awesome leg room in economy. Helpful staff."
Punti negativi: "Main courses weren’t all the great."

Punti positivi: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."

Punti positivi: "Crew was not mean"
Punti negativi: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Q-suites and business class flight crew."
Punti negativi: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Punti negativi: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Punti negativi: "too hot called groups too fast for boarding"

Punti positivi: "Food was excellent. Service was excellent."
Punti negativi: "Entertainment was limited."

Punti negativi: "Too many security screenings including the airline’s itself.!!!"

Punti negativi: "Lack of crowd control at the gate during boarding. Ihad to"

Punti positivi: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Punti positivi: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."

Punti positivi: "- Service - Food Quality"
Punti negativi: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Punti positivi: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Punti positivi: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Punti negativi: "Delayed for 4.5 hours. Extremely bad customer service"

Punti positivi: "Excellent service"

Punti positivi: "all"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Punti negativi: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Punti negativi: "Good"

Punti positivi: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Punti positivi: "-Cleanliness -on time arrival"
Punti negativi: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Punti positivi: "Crew attention and care"
Punti negativi: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"

Punti positivi: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."

Punti negativi: "The seats are terrible."

Punti positivi: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Punti negativi: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

Punti negativi: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."

Punti positivi: "Friendliness of the crew"

Punti positivi: "Service always attentive , availability of food on demand outside scheduled meals ."
Punti negativi: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"

Punti negativi: "There was no water in the flight's restrooms"

Punti negativi: "L'aereo da Doha a Pisa era veramente piccolino e un pò scomodo. Il servizio sempre perfetto"

Punti positivi: "L'aereo da bkk a Doha nuovissimo, spazioso, super-confortevole"
Punti negativi: "Le Last call per entrambi gli imbarchi si sono chiuse molto prima dei 20 minuti indicati sul biglietto: fate attenzione!"

Punti positivi: "Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent."

Punti positivi: "I was unable to board the flight so there is nothing to talk about."
Punti negativi: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."

Punti positivi: "Yes!"
Punti negativi: "Lower the price and keeping up the good work!!"

Punti negativi: "Would be nice if they offered hot towels for the Economy passengers."

Punti positivi: "Comfortable seats in Premium Economy."
Punti negativi: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Punti positivi: "Vegetarian oriental meal was good. Movie selection was good."
Punti negativi: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."

Punti positivi: "The seats are fairly comfortable, and the service was great."
Punti negativi: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."

Punti positivi: "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
Punti negativi: "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."

Punti negativi: "Docking at an air bridge rather than taking a bus"

Punti positivi: "Seating space for short people..not average height people"
Punti negativi: "Wider space for seats"

Punti positivi: "Crew were friendly and premium economy seats were spacious and comfortable"
Punti negativi: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Punti positivi: "Good meal and serve more food"
Punti negativi: "Line up to the plane shouldbe in short time"

Punti positivi: "Innovative seating arrangements in business. Service was good."
Punti negativi: "Comfort of seats and laying position are ok, a bit hard for 15 hours."

Punti negativi: "Even though our baby has broken leg our stroller was not delivered to Hongkong so we had to carry our baby whole afternoon on hands..also after arrival from Hongkong to DPS Bali one of our suitcases was destroyed- very bad experience"

Punti positivi: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Punti negativi: "Nothing"

Punti positivi: "Was good service onboard"
Punti negativi: "They could be upgraded my whole itinerary and not just 1/4 of the trip"

Punti negativi: "Poco. Servizio, puntualità e organizzazione perfetti. Forse l'offerta musicale e di film potrebbe essere migliore e una maggiore presenza del personale durante la notte sarebbe apprezzabile."

Punti negativi: "The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation."

Punti positivi: "Friendly staff and very accomodating"
Punti negativi: "Did not enjoy the food choice, tv needed repairs"

Punti positivi: "Service is up to par. Seat is good. Enough legroom. Smooth flight"
Punti negativi: "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."

Punti positivi: "Cleanliness and no disruptions"
Punti negativi: "The crew were slow to clear the food trays"

Punti negativi: "Crew not helpful or particularly friendly not sure if it was because we were not Chinese!"

Punti positivi: "Food is great!"
Punti negativi: "Bathrooms are not as clean."

Punti positivi: "Efficient service."
Punti negativi: "The sound jack on my seat was dysfunctional and the sound kept cutting out unless I had my hand on the jack for 12 hours. It was CX806 flight."

Punti positivi: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Punti negativi: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."

Punti positivi: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Punti negativi: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Punti positivi: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Punti negativi: "It was pretty good for the price"

Punti positivi: "Very quaint and hour flight went by pretty fast"
Punti negativi: "Electric outlets did not work on chairs"

Punti positivi: "Chicken rice"
Punti negativi: "Mess in TPE"

Punti negativi: "Very long delay leaving Hong Kong"

Punti positivi: "Everything! Very organized!"
Punti negativi: "Nothing!"

Punti positivi: "Cathy service"
Punti negativi: "Amazing"

Punti positivi: "Everything"
Punti negativi: "None"

Punti positivi: "This route is covered by an A350 which was nice to discover."
Punti negativi: "Despite the brand new aircraft, the Economy section seats are not comfortable which was quite disappointing. The service could be better too. Not what Asian airlines are usually known for."

Punti positivi: "Comfortable seats, clean toilets, great service"
Punti negativi: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."

Punti positivi: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"

Punti positivi: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Punti negativi: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."

Punti positivi: "Overall excellent"
Punti negativi: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."

Punti positivi: "A350 is great."
Punti negativi: "Service was not that great for business class a"

Punti positivi: "Service is good."
Punti negativi: "Food is too simple."

Punti positivi: "I travel Canada-Australia a lot. Best trip so far."

Punti positivi: "Food was nice"
Punti negativi: "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."

Punti negativi: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."

Punti positivi: "The crew are very nice and helpful."
Punti negativi: "Wish they would improve the food, the bathroom, and the cleanness of blanket and pillow please. It was such long flights from Boston to Hong Kong round trip to stuck in there. The quality and hygiene are important."

Punti positivi: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Punti negativi: "NOTHINNG"

Punti positivi: "Direct and quick flight to bali"
Punti negativi: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."

Punti negativi: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Punti positivi: "Airport cleanliness and free WiFi"
Punti negativi: "Excellent cabine service"

Punti negativi: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."

Punti positivi: "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"

Punti positivi: "Yes, Very good"

Punti positivi: "Boarding was efficient and the crew were nice."
Punti negativi: "the seating is horrible. it was the tightest seating I've ever experienced."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Overall a nice and good flight"
Punti negativi: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Information sharing by pilots and crew. Economy class leg room is good."
Punti negativi: "All good up to the level"

Punti positivi: "Decent price for economy comfort seat, 4A."
Punti negativi: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"

Punti positivi: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Punti positivi: "Customer care was super supportive"
Punti negativi: "Inflight sandwiches"

Punti negativi: "Flight got delayed 30 minutes"

Punti negativi: "Troppo ritardo"

Punti positivi: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Punti negativi: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Punti positivi: "The space at my feet with the chair in front was a bit akward."
Punti negativi: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti positivi: "Helpful and kind crew"
Punti negativi: "I wish there was WiFi"

Punti positivi: "Crew were great, food, entertainment, seat and everything else was great as well."

Punti positivi: "Friendly staff"
Punti negativi: "Security check at gate; No priority"

Punti positivi: "great crew and comfortable flight."
Punti negativi: "sceens in the plane to show map and direction of travel"

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "Overall booking and airport was ok. Food was also actually quite good."
Punti negativi: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Punti positivi: "punctuality of boarding and flight time"
Punti negativi: "attitude of crew in business class: no sense of true hospitality"

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "Wifi on Board"
Punti negativi: "Nothing"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti negativi: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Punti positivi: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Punti negativi: "there was no lounge close to our departure gate"

Punti positivi: "Lovely staff, good food, great movies."

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti positivi: "Very friendly crew"

Punti positivi: "Very friendly and helpful personnel."

Punti negativi: "Amesterdam airport employee was really rude"

Punti negativi: "Tiny old cramped plane."

Punti negativi: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Punti positivi: "The sandwiches were simple yet just the right touch, on all four flights."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti positivi: "Nothing"
Punti negativi: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Punti negativi: "Long stop over at Schiphol. Too Long!!!!"

Punti negativi: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Punti negativi: "The bags where damaged from the staff"

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "The staff and crew"
Punti negativi: "Nothing"

Punti positivi: "The seats were comfy and the pilots were skilled, food was average."
Punti negativi: "The handles in between the seats could've been better by being able to be completely raised."

Punti positivi: "the seating was very uncomfortable i barely had any leg room"
Punti negativi: "Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways"

Punti negativi: "- Leave in time - Working onboard entertainment system"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Punti negativi: "Movie options."

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Service good. Staff good"
Punti negativi: "Very cold at night"

Punti negativi: "Flight was delayed,missed connection,lost bag"

Punti positivi: "In business class, seating arrangement, menu and entertainment excellent"
Punti negativi: "Nothing"

Punti positivi: "Experience at HEL airport was easy and stress-free. Appreciated priority security option so my line was such shorter."
Punti negativi: "I waited over 45 minutes for my luggage at baggage claim."

Punti positivi: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Punti negativi: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Punti positivi: "The airplane is great. So much leg space!"

Punti positivi: "Everything was well organized and on time. Good meals! Price was fabulous!"
Punti negativi: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Punti positivi: "nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!"

Punti positivi: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Punti positivi: "Crew was awesome. Entertainment was good."
Punti negativi: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Punti negativi: "Nice flight, nice crew"

Punti negativi: "They run out of food choices by the time they got to me."

Punti positivi: "The plane was good, the flight time was nice, just 9.5 hours."
Punti negativi: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."

Punti negativi: "The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining."

Punti negativi: "Crew wasn't attentive. Seats were small."

Punti positivi: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Punti negativi: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Punti positivi: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."

Punti positivi: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Punti negativi: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Punti positivi: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Punti negativi: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Punti negativi: "One of the crew members was rude."

Punti negativi: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Punti positivi: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Punti negativi: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Punti positivi: "Courteous attendants on board! Food not bad!"
Punti negativi: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."

Punti positivi: "the price was very good"

Punti negativi: "Experienced very rude cabin crew"

Punti positivi: "Temperature on flight was comfortably cool. Food was delicious and flight attendants were pleasant and attentive. The flight was full but service was prompt. Very enjoyable!"
Punti negativi: "The lighting on my screen made it difficult to see it very well...adjusting brightness was not effective. Also, the programming selection was somewhat limited and it would have been nice to start a movie when you wanted instead of waiting."

Punti positivi: "Nice dinner, drinks, and snack services"
Punti negativi: "Could be a little friendlier. Lights on the whole time during a red eye was pretty annoying. Don't know if this was on purpose or a malfunction. Entertainment system was hard to see and a little outdated."

Punti positivi: "British air is great. Great movies good food. Good service."

Punti positivi: "Direct flight"
Punti negativi: "Service onboard was terrible. Very rarely saw the crew, constantly had to go up and and ask for a drink. 11 hour flight only offered drinks with the meal service..."

Punti positivi: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Punti negativi: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Punti positivi: "The plane was not full"
Punti negativi: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."

Punti positivi: "Good leg room."
Punti negativi: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."

Punti positivi: "easy - no surprises"

Punti positivi: "Everything else"
Punti negativi: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."

Punti positivi: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Punti negativi: "I will not fly again with this American airline"

Punti positivi: "On time arrival."
Punti negativi: "Nothing really. Short flight so no entertainment."

Punti positivi: "Courtesy of attendants, smooth flight, good service"
Punti negativi: "Food and your TV screens are not good. Very hard to operate a touch system which is so insensitive. Movie choice rather poor as well"

Punti positivi: "We were booked in business class for no additional charge."
Punti negativi: "The movies shown were black and white old films."

Punti positivi: "I did not like anything about this trip."
Punti negativi: "Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled."

Punti positivi: "This was actually a USAirways flight now rebranded as American. A lot of people had to check baggage. There was no in-seat video entertainment. The crew were surly."

Punti positivi: "I was feeling very comfortable, the hospitality was excellent, the flight was great Thanks very much on everyone"

Punti positivi: "Video and radio were bad."