Trova offerte di volo per Melbourne (MEL)

Punti positivi: new seating arrangement is nice

Punti positivi: The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!

Punti negativi: I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity.

Punti positivi: The crew had their hands full. Very friendly throughout the flight

Punti negativi: Comfortable legroom and newer movies

Punti positivi: The food was okay which is much better than the outbound flight.

Punti negativi: The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it.

Punti positivi: Sitting in an front isle seat with leg room and the helpful nice sterward

Punti positivi: The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty

Punti positivi: The crew was amazing , the seats comfortable abd the food and refreshments very good.

Punti negativi: It would be better if there was a media screen between Sydney and Perth.

Punti negativi: Plane was old seats are not what you expect for the cost and being supposedly business class

Punti negativi: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.

Punti negativi: Bad airlinws. No respect of ppl waiting for chk in

Punti positivi: Flight from Honolulu to Shanghai was great. Then problem on the transfer, we missed flight

Punti negativi: We recd a text that said flight was delayed 35 minutes. We got to gate to find it wasn’t delayed. We were there at gage 45 min before the plane left but they said we were late, it was due to the text.

Punti negativi: The crew except one were professional, food was afool, no one at the desk in China spoke Englight. No hotel was provided after flight transit hours had increased to 10. Never travel theough Vhina Eastern

Punti positivi: Crew and hospitality

Punti negativi: Wifi

Punti negativi: My seat (8d) would not recline and the hand rest would not go up.

Punti positivi: Planes were good with good leg room

Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Punti negativi: Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication