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Punti positivi: The airplane trip was ok

Punti negativi: I had 14h of layover in Doha and I did not have a hotel to sleep that night.

Punti positivi: Crew, food.

Punti negativi: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.

Punti positivi: Entertainment, vegetarian options for food

Punti negativi: Bit more comfortable seat

Punti positivi: Nothing

Punti negativi: Meals are absolutly terrible, confort desaster, and hostess unqualified

Punti positivi: Efficient airline, friendly staff.

Punti negativi: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Punti negativi: Worst food i ever had in flight..please organize goid caterers

Punti positivi: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Punti negativi: Your crew all need customer service and etiquette training. ASAP!

Punti negativi: sea food

Punti positivi: Lufthansa is always incredible.

Punti negativi: Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok

Punti positivi: Plane was in good condition.

Punti negativi: Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping .

Punti positivi: The flight was on schedule. The pilot was great and avoided turbulence.

Punti negativi: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Punti positivi: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.

Punti negativi: Luggage claim in chennai airport is horrible

Punti positivi: Double seat on economy class upper deck

Punti negativi: They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow

Punti positivi: Newer plane, crew was amazing, seats were adjustable

Punti positivi: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Punti negativi: Food quality was not so good.

Punti positivi: The crew is really welcoming

Punti negativi: The seats are too narrow and a bit too hard

Punti positivi: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Punti positivi: Nothing

Punti negativi: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Punti positivi: Turkish Air’s boarding is very good and their food and entertainment is good

Punti negativi: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.

Punti positivi: service on the flight was very good

Punti negativi: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Punti positivi: Crew are good ,seats were more than ok

Punti negativi: Better seats and headphones to listen to the intertainmen system

Punti positivi: The crew was very professional and the coffee was great.

Punti negativi: Boarding was unorganized and late, the bus drive to the plane took 15 minutes to get to, the seats and cabin looked old and frayed, the flight departed late, one of my luggage did not make it to my destination. This is the worst airline I have traveled on.

Punti negativi: Timing

Punti positivi: The crew is amazing and flight is fine. There was a meal service on the 2 hour flight.

Punti negativi: The Jeddah airport is horrible. 3000 people, one filthy bathroom, not nearly enough seats in the small gate areas.

Punti positivi: Entire flight was excellent crew very helpful. We had great experience definitely will recommend

Punti positivi: Good crew, as usual with Air France.

Punti negativi: Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes

Punti positivi: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Punti negativi: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Punti positivi: ok

Punti negativi: spazi cibo

Punti positivi: The crew was wonderful. We were in business class which was modest but comfortable.

Punti negativi: Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers.

Punti positivi: The seat was a little uncomfortable but the crew were amazing.

Punti positivi: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Punti positivi: Crew was great and helpful despite oversight in my special meal.

Punti negativi: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Punti negativi: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Punti negativi: Room temperature control should be better.

Punti positivi: The service was excellent. They are very helpful and friendly.

Punti negativi: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Punti positivi: NOTHING

Punti negativi: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

Punti positivi: Crew and flight where amazing. Thank you

Punti positivi: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Punti negativi: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Punti negativi: Flight got delayed 30 minutes

Punti negativi: Fix the damn KIOSKS at Vienna!

Punti positivi: The aircraft

Punti negativi: No overbooking next time!

Punti positivi: Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce.

Punti negativi: Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc.

Punti negativi: Smarrito bagaglio

Punti positivi: nice crew on the Rome to US leg

Punti negativi: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Punti positivi: Peu de place pour les jambes Équipage très sympa

Punti negativi: Plus de place pour les jambes mais vol rapide donc Ok

Punti positivi: The crew was great. The soecial meal request was hadled well despite oversight.

Punti negativi: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Punti positivi: Newer plane, crew was amazing, seats were adjustable

Punti positivi: Crew helpful. Food good.

Punti negativi: Better range of movies please

Punti negativi: Don’t be late

Punti positivi: Even though the plan was full, the boarding process was quick.

Punti negativi: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Punti positivi: Peu de place pour les jambes Équipage très sympa

Punti negativi: Plus de place pour les jambes mais vol rapide donc Ok

Punti negativi: Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri

Punti positivi: Niente

Punti negativi: Tutto dal servizio al modo di trattare i clienti fini a la trasparenza

Punti positivi: Overall good for economy.

Punti negativi: Nothing really. Perhaps the food.

Punti positivi: Quick departure

Punti positivi: Plane was fine

Punti negativi: The bus took forever to reach the plane. Food quality was poor

Punti positivi: Newer aircraft. Fantastic service