Trova voli low cost per Johannesburg

Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.

Punti negativi: All good up to the level

Punti positivi: Muslim food

Punti positivi: Klm's consistantly high standards in everything they do.

Punti negativi: Nothing

Punti positivi: Decent price for economy comfort seat, 4A.

Punti negativi: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Punti positivi: The crew was very good. Seat was comfortable.

Punti negativi: Running water in the bathroom.

Punti positivi: Amazing trip Qatar airline is great

Punti positivi: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice

Punti positivi: The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!

Punti negativi: The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ...

Punti negativi: Hi, Pliz sort out the menu,the food was rubbish.

Punti positivi: The fact that we had dinner and a snack was great! The crew were fantastic!

Punti negativi: It was a bit cramped but overall it was a wonderful experience

Punti positivi: Crew is very attentive and working hard during trying times.

Punti negativi: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Punti positivi: My air hostess was very friendly and kind

Punti negativi: Food for vegetarians

Punti negativi: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Punti negativi: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.

Punti negativi: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Punti positivi: The sear was messy they didn't clean it it was full of pieces of bread.

Punti negativi: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Punti negativi: Swiss air returned my bagage damaged and there is no way to report it!

Punti positivi: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Punti negativi: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Punti positivi: flight itself

Punti negativi: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!

Punti negativi: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Punti positivi: Great crew & good complimentary food

Punti negativi: More seat pitch

Punti positivi: Swiss is my new favorite airline.

Punti negativi: Nothing bad to report. Book Swiss!

Punti negativi: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Punti positivi: Wasn't awake, can't say

Punti negativi: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Punti positivi: flight itself

Punti negativi: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!

Punti positivi: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Punti positivi: Seats were comfortable

Punti negativi: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Punti positivi: It was ok.

Punti negativi: N/A.

Punti positivi: Very friendly crew, very clean cabin, very comfortable seats

Punti negativi: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Punti positivi: They were very nice! Always a smile, even after 10 hours with us!

Punti negativi: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Punti negativi: Food, entertainment program, pillows and blankets would have been nice,

Punti positivi: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Punti positivi: Comfortable seat.

Punti negativi: Crew seemed to be having an off day. Not as organized and we’re rushed.

Punti positivi: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Punti negativi: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Punti positivi: Excellent service . Good customer service

Punti negativi: I not get to go my flight, I couldn't get reimbursement

Punti negativi: food

Punti negativi: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Punti negativi: Staff Curtsy and overall gestures!!