Trova offerte di volo per Johannesburg

Punti positivi: Everything.

Punti positivi: Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!

Punti negativi: I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating.

Punti positivi: Everything

Punti negativi: They are the best and air Canada should learn from them

Punti negativi: Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again.

Punti positivi: Crew was perfectly fine.

Punti negativi: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Punti negativi: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Punti positivi: Liked the time of the flight.

Punti negativi: It left late.

Punti negativi: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.

Punti positivi: Time

Punti negativi: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Punti positivi: Every thing. Was good

Punti negativi: The seat’s

Punti negativi: Narrow seats

Punti positivi: Only cleanilyness inside the plane

Punti negativi: Customer service at the checkin at the airport and also the service by the flight attendant inside the plane

Punti negativi: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Punti positivi: Food was great, enjoyed watching videos, staff very profession and friendly.

Punti negativi: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Punti negativi: KLM crew exceed our expectations

Punti positivi: Planes were on time and connections made.

Punti negativi: One bag delayed as not put on flight and food could be better.

Punti positivi: The seat was very comfortable.

Punti negativi: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Punti negativi: Tell me i would misst the next flight and that my beg will not go to the final airport.

Punti positivi: Incredible staff. Super polite

Punti negativi: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.

Punti positivi: The service was great, crew was sweet and accommodating, food was good

Punti negativi: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Punti positivi: Crew are good ,seats were more than ok

Punti negativi: Better seats and headphones to listen to the intertainmen system

Punti negativi: Outstanding

Punti positivi: Love love love this airlines! I wish the US carriers were like this!

Punti positivi: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Punti negativi: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Punti negativi: The seats are uncomfortable

Punti positivi: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Punti negativi: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Punti positivi: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Punti negativi: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Punti negativi: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Punti positivi: The crew was great. The soecial meal request was hadled well despite oversight.

Punti negativi: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Punti negativi: KLM crew exceed our expectations

Punti positivi: Crew helpful. Food good.

Punti negativi: Better range of movies please

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: The crew was very friendly.

Punti negativi: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Punti positivi: Entertainment system failed repeatedly.

Punti negativi: Entertainment system failed repeatedly.

Punti positivi: Quick boarding, comfortable seating. Great food!

Punti negativi: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Punti positivi: crew good. seat base was not soft nor comfortable.

Punti negativi: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Punti positivi: Fine flight with good meals.

Punti negativi: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Punti negativi: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Punti positivi: Very good,on time good service

Punti negativi: Better seats on business in boing 737 800

Punti negativi: Everything was OK

Punti negativi: The KLM crew are always great serving and treating you. Well above many other airlines.

Punti positivi: KLM STAFF WERE VERY PROFESSIONAL

Punti negativi: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Punti negativi: The plane is so old..,

Punti negativi: Old aircraft, rickety seats

Punti positivi: Crew was helpful, everythinf fine

Punti negativi: The food was not so good. Bit cold..

Punti negativi: Stop using old planes with no personal entertainment systems on the back of the seats.

Punti negativi: Old aircraft rickety seats

Punti positivi: Reclinable seats.

Punti negativi: The food!! The lights could be dimmed as it was a night flight.

Punti negativi: Time

Punti positivi: economy plus seats were nice, great movie selection, especially international movies

Punti negativi: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Punti negativi: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Punti positivi: Newer plane, crew was amazing, seats were adjustable

Punti positivi: The crew was informative

Punti negativi: Inflight sandwiches

Punti negativi: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Punti negativi: The KLM crew are always great serving and treating you. Well above many other airlines.

Punti positivi: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Punti negativi: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Punti positivi: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Punti negativi: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Punti positivi: Amazing crew

Punti negativi: At check in

Punti positivi: Food varieties are not that good

Punti negativi: Make the food quality, quantity and varieties to be improved