Trova voli economici su Ethiopian Air

Punti positivi: Crew is friendly.

Punti negativi: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Punti positivi: Crew was really great - helpful and kind.

Punti negativi: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Punti negativi: Entertainment is non existent. Plane is tatty.

Punti negativi: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Punti negativi: The seats are uncomfortable

Punti positivi: flight was on time

Punti negativi: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Punti positivi: Nothing?

Punti negativi: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Punti positivi: Seats small uncomfortable

Punti negativi: Bigger seats.

Punti positivi: crammed seats, meh food first experience with ethiopian, wasn't great

Punti positivi: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Punti negativi: The food could have been better and the crew attention and assistance to the passengers.

Punti positivi: Crew was very nice, very helpful

Punti negativi: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Punti positivi: the drinks

Punti negativi: reduce on the spices in the food or provide different options.

Punti negativi: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Punti positivi: The crew were ok but took ages to help you

Punti negativi: faster service in the plane

Punti negativi: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.

Food was particularly bad this time; older plane

Punti positivi: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Punti negativi: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

This old plane should no longer be flying.

Punti positivi: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Punti negativi: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Let down by the airport staff

Punti positivi: Comfortable because the plane wasn't full.

Punti negativi: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.