Trova voli economici su Ethiopian Air

Punti negativi: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.

Punti positivi: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.

Punti negativi: Background check your booking agencies and their agents.

Punti positivi: i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way

Punti positivi: Nothing noteworthy was done well.

Punti negativi: The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like.

Punti positivi: wery slow working.

Punti negativi: The fod. Never Etiopian again.

Punti negativi: cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!

Punti negativi: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!

Punti positivi: Crew is excellent

Punti negativi: Delays and we had to actually run for the connected flight

Punti negativi: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...

Punti positivi: Crew was good

Punti negativi: Arrived one hour late.

Punti negativi: I changed my flight but they didn’t change it and now I’m stuck!!!

Punti positivi: Average

Punti positivi: Food

Punti negativi: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey

Punti negativi: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Punti negativi: Plane was very very old

Punti positivi: Pleasant check-in staff. Friendly flight attendants.

Punti negativi: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Punti positivi: New airplane was comfortable and clean. Food was just okay.

Punti negativi: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Punti positivi: Food and drink was good.

Punti negativi: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Punti negativi: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Punti negativi: Good crew