Trova offerte di volo per Istanbul-Atatürk e altri aeroporti (IST)

Punti positivi: Crew's hospitality, good music, good destination material, terminal info, good system overall

Punti negativi: Less legroom, storage space, bad food, few movie options.

Punti negativi: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Punti positivi: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Punti negativi: There were several flight delays and gates were changes a few times.

Punti negativi: lost baggage

Punti positivi: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Punti negativi: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Punti positivi: Extremely hot the plane

Punti positivi: The staff were very helpful and professional.

Punti negativi: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Punti negativi: Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF.

Punti positivi: Good selection of entertainment, comfortable seats.

Punti positivi: The food and entertainment was good. The crew was very nice.

Punti positivi: Nothing is changing, they need to make some adjustments

Punti negativi: The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable

Punti positivi: Great staff and food

Punti positivi: Efficiency

Punti negativi: Na

Punti negativi: I did not like the food

Punti negativi: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Punti negativi: The set it was so bad

Punti positivi: Cheap price with basic seats but all in good order and plenty of leg room

Punti negativi: The check in processes was very very slow

Punti positivi: Cheap ticket prices

Punti negativi: Bad in plane services Very bad in payments Lake of latest aviation regulations

Punti negativi: No tv screens. Have to lay for food. Seats dont recline

Punti positivi: Cheap ticket prices

Punti negativi: Bad in plane services Very bad in payments Lake of latest aviation regulations

Punti negativi: The set it was so bad

Punti negativi: No tv screens. Have to lay for food. Seats dont recline

Punti positivi: Free cup of ice.

Punti negativi: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Punti positivi: Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight.

Punti negativi: Unfortunately, due to queue for anti-icing we were delayed.

Punti positivi: The efficiency of international check in at BKK.

Punti negativi: The food on the flight is HORRIBLE!!! The stewardess are lacking in communication skills and DOES NOT engage with customers.

Punti negativi: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Punti negativi: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Punti positivi: Good price basic amenities but all in all a great deal

Punti negativi: Everything was great!

Punti positivi: Free cup of ice.

Punti negativi: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Punti positivi: They delivered me my order sanwhich and flight was on time

Punti negativi: The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight

Punti positivi: Easy; fair prices; budget rates

Punti negativi: no entertainment (N/A)

Punti positivi: Staff was very friendly. Good was great. I was actually comfortable during the flight.

Punti negativi: It's a long flight. But that's unavoidable.

Punti positivi: Good food and service

Punti positivi: Meal,airplane

Punti negativi: A little turbulence

Punti negativi: They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes.

Punti positivi: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Punti positivi: Extremely hot the plane

Punti positivi: I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )

Punti negativi: When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !

Punti positivi: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Punti negativi: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Punti negativi: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Punti positivi: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Punti negativi: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Punti negativi: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Punti positivi: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Punti positivi: Great staff and food

Punti negativi: Comfort was not great and no entertainment options whatsoever

Punti positivi: Standard flight and comfort.

Punti negativi: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti positivi: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Punti positivi: There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers.

Punti negativi: Seats don’t lean back and felt tight width wise. Lots of busses involved.

Punti negativi: The set it was so bad

Punti positivi: Nice and fast plane ride.

Punti positivi: Good price basic amenities but all in all a great deal

Punti negativi: Everything was great!

Punti positivi: The price what good, and 2 free checked bags.

Punti negativi: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet

Punti positivi: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Punti negativi: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Punti positivi: The service quality and client treatment of Ukranian Intl Air has improved a lot compared to my last trip with them.

Punti positivi: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.