Trova voli low cost per Aeroporto di Istanbul

Punti positivi: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Punti negativi: "You should take this issue very seriously"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"

Punti positivi: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."

Punti positivi: "Service and food"
Punti negativi: "None"

Punti positivi: "Typical short business class. Quality was still nice. Room to spread out and crew was accommodating"
Punti negativi: "No priority boarding for business. And still no beverage service before take off (alcohol)."

Punti positivi: "Great staff on board!"

Punti positivi: "Great service!"

Punti positivi: "Everything good"
Punti negativi: "All good"

Punti positivi: "The friendly crew provided slippers, sleep mask, mini tooth brushes & paste, socks & lip balm for each passenger which was very nice. The food was really decent for airplane food & they provided free alcohol beer or wine with both of the 2 meals. Each seat had a usb spot to charge your phone & a nice screen for watching movies & tv shows. Wish there were more movie & tv show options, only suggestion."

Punti positivi: "The way flying was meant to be."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "The woman at the Rome airport turkish airlines counter scolded us for being a little late to arrive to the airport. She was very rude to say the least."

Punti negativi: "More staff to ease boarding--a passenger tripped and was "run over" by other passengers"

Punti positivi: "I d like everything the service all the crew was very helpful an Cain"
Punti negativi: "Yes I will recommend Turkish airline"

Punti negativi: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Punti positivi: "Convenient take off time. Arrived earlier for better connection."
Punti negativi: "Nothing"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "El almuerzo fue muy rico y la atención del personal excelente"
Punti negativi: "Un poco de calor en la cabina me pareció raro pero llamativo"

Punti positivi: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Punti negativi: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."

Punti positivi: "Great short flight and we even received a meal as well as free headphones."

Punti positivi: "Very organized and efficient."

Punti positivi: "Attentiveness Professionalism"

Punti positivi: "Service and people."
Punti negativi: "Long lines...far away gates...and double security check with pat down...besides having electronic items taken away and a separate line to pick that up and separate line to pick up our baggage in Miami"

Punti negativi: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."

Punti positivi: "Price"
Punti negativi: "Steward refused my wife beer or wine saying he was doing food while still serving other male customers alcoholic beverages, steward never told passenger in front of my wife to put up his seat at mealtime. Seat comfort and service in economy are below other airlines."

Punti positivi: "Employees were very helpful. Service was great."

Punti positivi: "Food and pleasant service."

Punti positivi: "Entertainment was good."
Punti negativi: "Crew could be nicer and smile more often to the passenger."

Punti positivi: "Food"
Punti negativi: "Nothing"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "بغينا نموت"

Punti positivi: "The crew and Rome team were great. Very accomadating"
Punti negativi: "From Europe there are many parole headed to Asia who will overpack. I waited an extra 25 minutes in line behind a man who was over weight on luggage and refused to pay. The attendant did well but the security had to be called because of the situation. I would like to say this is unusual but I believe it is actually prett common."

Punti positivi: "Good smooth flight, decent food, good movie selection."

Punti positivi: "Flawless in every way"

Punti positivi: "Food , sercive"
Punti negativi: "Nothing"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Nothing. Had to cancel didn't go"
Punti negativi: "That they changed the flight schedule twice making it impossible to go."

Punti negativi: "Na"

Punti positivi: "on time, fast boarding, food ok for distance, entertainment ok for distance"
Punti negativi: "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"

Punti negativi: "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"

Punti positivi: "The service staff provided a very Low standard service to all the customers need help in the Turkish Airlines service counter in Istanbul airport. The staff dun even look at the customer when they comunicate,please show some respect to ur valuable customers. This is the last time we take Turkish airline!!!!!!We won't recommend to our friends or relatives to take as well."

Punti positivi: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Punti negativi: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."

Punti positivi: "Everything"

Punti positivi: "Booking, price"
Punti negativi: "A little easier site navigation- understanding"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The most amazing service, good food and great steward"

Punti negativi: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "The multiple gate changes & technical delay caused us to miss our connection to Boston"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Crew was OK, seat was comfortable"
Punti negativi: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Punti positivi: "Great crew"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Punti negativi: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Punti negativi: "Voli in ritardo"

Punti positivi: "Too cramped for a 10 hour flight"
Punti negativi: "Same as above"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "Bad"
Punti negativi: "Because the one came in from London Got Delay And I miss my flight"

Punti positivi: "Boarding process and email updates."
Punti negativi: "Business class on European domestic flights is nothing more than coach seats with no one seated in the middle. Better than coach, but not by much and not worth the extra money."

Punti positivi: "Nothing positive to report...NOTHING!!"
Punti negativi: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Crew"
Punti negativi: "N/A"

Punti positivi: "nice crew!"
Punti negativi: "Seat hardly reclines at all."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Waited an hour after boarding in the plane."

Punti negativi: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Cabin service and crew excelent"
Punti negativi: "LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "No delay and the landing is smooth"

Punti negativi: "Free wifi"

Punti positivi: "Boarding was efficient and the crew were nice."
Punti negativi: "the seating is horrible. it was the tightest seating I've ever experienced."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Information sharing by pilots and crew. Economy class leg room is good."
Punti negativi: "All good up to the level"

Punti negativi: "Still don’t have my luggage yet"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "The crew."
Punti negativi: "The time between flights."

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti negativi: "Troppo ritardo"

Punti positivi: "Nice attention and good food. Plane and seats are confortable"

Punti positivi: "The flight crew was so friendly and the food was really good."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Punti positivi: "The crew were really helpful with people who had tight connections because of the delayed flight"
Punti negativi: "I wish they had WiFi"

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti positivi: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Punti negativi: "Turn the lights on early making it hard to sleep"

Punti positivi: "The constant smile conferred by flight attendants through the entire flight."
Punti negativi: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Punti positivi: "Light snack and complementary wine"

Punti positivi: "Friendly staff"
Punti negativi: "Leg room"

Punti positivi: "Crew was excellent -kind nice and very attentive"
Punti negativi: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Punti negativi: "Our lougage did not arrive"

Punti negativi: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "Great service"

Punti negativi: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Punti positivi: "Nice flight ...was comfortable travel ...good food.Thanks"
Punti negativi: "No such things"

Punti positivi: "Food was excellent, service from staff was friendly, and entertainment options were great."
Punti negativi: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."

Punti negativi: "Flight was cancelled."

Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Punti positivi: "The attendants took great care of us. Super smooth flight."

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Service, technology"
Punti negativi: "Could not print by boarding card and was not allowed to board in Amsterdam"

Punti positivi: "Excellent very good"
Punti negativi: "Everting so good ex"

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti positivi: "Very friendly and helpful personnel."

Punti positivi: "Nice seats, comfortable."
Punti negativi: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Punti negativi: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Punti positivi: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Punti negativi: "The food was okay, not that great."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Il personale gentile e cordiale."

Punti negativi: "The flight was delayed for other travelers but that caused me to miss my driver"

Punti positivi: "Nothing in particular."
Punti negativi: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Punti negativi: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"

Punti positivi: "I liked dinner menu. Not so much breakfast...."
Punti negativi: "USB not power outlet under the seat was charging my kindle.... why? When i plugged in the light on my kindle was “on” but kindle never got charged up. My seat was not reclining...."

Punti positivi: "every thing was great. Could not have been better."
Punti negativi: "It was perfect."

Punti positivi: "First flight was delayed and we missed flight to Toronto"
Punti negativi: "Departure on time"

Punti negativi: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Punti positivi: "The crew was great, nice and helpful."
Punti negativi: "The boarding process did not go smoothly."

Punti negativi: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Punti positivi: "Crew was nice."
Punti negativi: "Seat not so comfortable."

Punti positivi: "The crew were great!"
Punti negativi: "The coffee was pretty bland."

Punti negativi: "It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers"

Punti positivi: "Informative to the very minimum."
Punti negativi: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."

Punti positivi: "Amazing crew, dedicated to serve in a perfect way."

Punti positivi: "The service, food and seating were beyond my expectations."

Punti positivi: "Excellent crew, excellent service, great entertainment choices."

Punti positivi: "Pilots did a very good job"
Punti negativi: "Entertainment"

Punti positivi: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Punti negativi: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Punti negativi: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Punti positivi: "LOT dictionary doesn't have the word: on-time,"

Punti positivi: "полет был хороший, спасибо!"
Punti negativi: "всё было хорошо!"

Punti positivi: "Crew"
Punti negativi: "Delays"

Punti positivi: "The food was good."
Punti negativi: "The flight was delayed in both ways. Very crowded, not comfortable to sit. Just 11 movie selection with a terrible sound."

Punti positivi: "Overall the flight was good"
Punti negativi: "The snack was too small"

Punti negativi: "Departing flight left 2.5 hours late. Missed my connection. No one from LOT met us at the connecting airport to explain how our transfers would work. Airport security at the connecting airport bounced us back and forth a few times before deciding we should enter the transfer terminal and hope someone from LOT was still on duty. LOT put us up in a hotel overnight and booked us on a flighty the next day. The hotel was 1 hour drive, 50miles, from airport. I reached my final destination 13 hours late."

Punti positivi: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Punti positivi: "Flight was fine, and on-board crew was polite and helpful."
Punti negativi: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

Punti negativi: "seats were very uncomfortable"

Punti positivi: "The flight starts 2,5 hours later."

Punti negativi: "Flight was delayed and have to wait at airport.."

Punti positivi: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Punti negativi: "They delayed the departure"

Punti negativi: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"

Punti positivi: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Punti negativi: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"

Punti positivi: "Fast boarding time and fast departure"
Punti negativi: "Nothing to comment"

Punti negativi: "no luggage"

Punti positivi: "Getting iff"
Punti negativi: "Overcrowded Poorly organized"

Punti positivi: "Friendly Crew"
Punti negativi: "My outbound flight was cancelled and i had to wait 3h to re book."

Punti positivi: "Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies"
Punti negativi: "Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty."

Punti negativi: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Punti positivi: "Simple, quick service."
Punti negativi: "Very basic service but not really any issues."

Punti positivi: "The initial flight was delayed and they sent an agent to escort us quickly through the airport and ensure we didn't miss the flight."

Punti positivi: "Their online boarding passes failed to work at TSA. Instead of apologizing for the issue, they refused to give us paper passes so we missed the flight."

Punti negativi: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Punti negativi: "We were bused to the small older plane and it was raining steadily."

Punti positivi: "Also like this crew. Great job of hiring good people."
Punti negativi: "This team has it together."

Punti positivi: "A very nice experience"
Punti negativi: "Again, the flight from Warsaw to Chicago in Jan 6 was much better than the other one from Chicago to Warsaw in Dec 27. That flight (Dec 27) I would rate as okey. Food was poor. Instead of meat there was a piece of conjunctive tissue which was impossible to cut or chew at all. Who made a decision to feed people in limited space with beans? I wish this person would seat among them for 8 hours to enjoy it fully."

Punti negativi: "The worst crew I've ever seen"

Punti positivi: "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Punti negativi: "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."

Punti positivi: "The crew was ok"
Punti negativi: "The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules."

Punti positivi: "Fast boarding"
Punti negativi: "Connection times food and service need improvement"

Punti positivi: "Nothing."
Punti negativi: "If the crew would be nice to israeli people. And if the food was good."

Punti positivi: "Niente"
Punti negativi: "Imbarco. Troppo tempo perso a controllare le dimensioni dei bagagli. Il personale sta a guardare e non fa nulla per accelerare la sistemazione dei passeggeri. Nessuno dice che i bagagli piccoli vanno sistemati sotto il sedile"

Punti positivi: "Crew was ok."
Punti negativi: "No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers"

Punti positivi: "Great crew. On time. Wasn't a full flight."
Punti negativi: "No entertainment or free drinks, that is lame."

Punti negativi: "they want to take extra money because i had a small bag from Duty free!!!!"

Punti negativi: "The flight was cancelled without firther notifications. I called UIF office 7 times and finally one of the reps was able to give me full information and reschedule my flight with other airlanes. In the airport I saw a bunch of people who came for their flight... which was cancelled. I received email about cancellation after I spoke with UIF reps. Never will reccomend or use this airline again"

Punti negativi: "No room between seat rows!! Flight was freezing cold!"

Punti positivi: "We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time."
Punti negativi: "Is not comfortable plane also old .I never had again Ukrainem airlenes"

Punti negativi: "See my previous comment"

Punti positivi: "0 comma by the airline on what to expect and why"

Punti positivi: "The check in app and the service"
Punti negativi: "Th outbound flight was delayed"

Punti positivi: "The flight was comfortable and on-time."
Punti negativi: "You need to realize that not always a person who buys the tickets is also a person who can check-in from home and print boarding passes. My parents don't have a printer at home and 15 euro for printing boarding passes at the airport is a lot of money for some! And where does this price come from anyway? Absolutely ridiculous practice. They were also disappointed that everything was for money, including coffee. Come on!"

Punti positivi: "Flight was good"
Punti negativi: "I went to desk for check in and they told me l have to pay 15 euro because that l didn’t check in on line before l get to the airport. They wouldn’t check and give me boarding pass till l paid 15 euro. Horrible airline. After that they wanted to charge us for food and drinks on a international flight. Never again !!!!"

Punti positivi: "good plane, convenient rout for the cost"

Punti positivi: "The UIA crews were very kind and attentive, responding to passengers in a matter of time :-)"
Punti negativi: "Nor meals niether snacks of any kind, it was understandable due to extra expenses and economical issues the Airline faces. But I am sinserely appreciated UIA, its kind crews as well as Airport Boryspil Airport. Wish them all the best and success! I hope see you all on board soon :-)"

Punti positivi: "Crew friendly I like Ukraine Airlines"
Punti negativi: "Nothing compared to most Airlines I know"

Punti positivi: "Staff on the plane were nice and polite but it's a short flight"
Punti negativi: "The boarding and unboarding is awful - they bring passengers in three groups using the same bus. Of course our boarding took 3 trips for the bus. Result : 30 min delay at the departure. Unboarding : we were on the last (or perhaps only) bus. It was so crammed inside we could barely fit in. 30 min late arrival. Drinks on the plane :none. Just water. Staff on the plane were nice and polite but it's a short flight."

Punti negativi: "Everything was excellent,thank you Ukrainaian ai."

Punti negativi: "Delay was so long . The plane wasnt even ready. Stewards were so disrespectful"

Punti negativi: "Both legs of the trip were delayed for more than an hour. One of the boarding staff was very rude and hate forigners ."

Punti positivi: "Affordable"
Punti negativi: "The seat where very uncomfortable, no leg room."

Punti positivi: "I liked that crew was friendly. And thats it."
Punti negativi: "No comfort Delayed boarding. Repeated security check. Guys hardly do their jobs. Movies are old with Chinese translation not English. Even if the flight is to NY. Will use them only if absolutely NO other flights."

Punti negativi: "50 euro lagage check in"

Punti negativi: "Paid $20 for checking bag. Bag arrived Kiev opened and in a plastic bag. I don't carry any valuables in checked bags. So, I doubt anything is missing."

Punti negativi: "One hour delay without notice. Had a connecting flight which I could have missed."

Punti negativi: "They dont even have a plug that we can charge our phones .Also they dont have a tv .It was a long trip so i must sleep because there was no other option."

Punti positivi: "They compensated our wait with a sandwich and a drink."
Punti negativi: "We boarded the plane to find out there were some technical problems. We then deplaned and waited several hours for a new plane. Little information was given to the passengers in languages other than Ukrainian. Re-boarding was not announced, it just happened. Seats were very uncomfortable and too close together."

Punti positivi: "Everything was OK. Check in was smooth and except for the absence of jetways, it was OK."

Punti negativi: "More frequency in offering drinks."

Punti positivi: "The price"
Punti negativi: "Mostly, all the rest."

Punti negativi: "Two hours delay, no plugs for charging no"

Punti positivi: "N/A"
Punti negativi: "No existing schedule. No one knows what is happening. Planes are extremely old and uncomfortable. Food not even mediocre."

Punti positivi: "The second flight (operated by both Ukraine and Turkish was good."
Punti negativi: "nothing really."

Punti positivi: "They gave me the special meal i ordered. The crew was very kind"
Punti negativi: "The condisions are poor, the chairs are old and not comfortable. It was lucky for us to preorder emergency exit"

Punti positivi: "That I arrived in one piece to my destination"
Punti negativi: "The boarding process was insane Paid for business, didn't get business accommodations They lost my luggage They were delayed The outlets on the plane didn't work There was basically no entertainment I ordered a specific meal based on dietary needs and they didn't have it They let babies sit in business class They don't have a normal process for lost luggage"

Punti positivi: "2 luggage free."
Punti negativi: "Old and crowded planes. To get a Coke you must pay"

Punti positivi: "I enjoyed most of the ride comfortable and fun"
Punti negativi: "In the first hour of the flight the stewards violent tapped me awake for random reasons and the movies where boring also take off and boarding was both off schedule"

Punti positivi: "Service staff was friendly and understanding"
Punti negativi: "Expensive food with nothing for free included, no entertainment counsel"

Punti positivi: "The food on board the flight was pretty okay."
Punti negativi: "Pretty much everything else. The flight from New York to Kyiv was delayed approximately 2 hours. I was surprised to learn that the transatlantic flight includes almost zero inflight entertainment. For an 8 hour flight this was an unwelcome surprise. I also had to sit next to a very large co-passenger who took up a portion of my own seat and left me mostly unable to move throughout the flight. Finally, as apparent compensation for our flight delay in New York, we were invited to have some of our carry-on baggage checked and were told that these items would meet us on the gangway exiting the aircraft in Kyiv. It is baffling to me that clearly no-one bothered to communicate this to the grounds crew in Kyiv. Myself and a handful of other passengers were forced to quickly move through the passport control and leave the international transfer area in order to retrieve our carry-ons from the baggage claim and then go back through security again. It s fascinating that no one simply bothered to make "Luggage will Wait at aircraft" tags that had the instructions printed in both English and Ukrainian so that the grounds crew in Kyiv would know where the luggage should go."

Punti positivi: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"

Punti negativi: "La compania area è molto triste! Per il volo da 3 ore non ti offrono neanche un bicchiere d`acqua. Al ritorno invece abbiamo avuto il ritardo del volo Odessa Kiev che ci ha fatto perdere il volo della coincidenza per Roma. Questa situazione loro non potevano risolvere subito e ci hanno mandato tutti a Kiev! E li è successo un grande casino! Solo un sposrtello con una ragazza a gestire almeno 500 persone che stavano in fila con i problemi varii... insomma abbiamo perso tanto tempo e alla fine siamo arrivati a Roma.... però Fly ua è una compania aerea davvero incompetente."

Punti positivi: "Duty free"
Punti negativi: "No change; ver very slow on board service; did not have things showing on the menu"

Punti positivi: "The service was pretty good, flight attendants were helpful"
Punti negativi: "Very old planes with extremely outdated entertainment systems and very narrow seats."

Punti positivi: "Roomy seats. Flight attendants were very friendly and constantly checking on us. Food was good. In flight entertainment was also good."

Punti positivi: "On time"
Punti negativi: "Charged for checked bag"

Punti positivi: "Nothing"
Punti negativi: "It is the warst airline that I have ever met. Old dirty plane. No food"

Punti positivi: "too much oseterity"

Punti negativi: "Everything!"