Trova voli low cost per Istanbul

Punti positivi: Crew was very good, professional

Punti negativi: You should look for a proper bread,better sandwich and a healthier desert.

Punti positivi: The whole process was very enjoyable in the flight was really nice I loved it

Punti negativi: I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok

Punti negativi: Timing

Punti positivi: Nice crew , nice meal

Punti negativi: comfort of seat , boarding time

Punti positivi: That I arrived at my destination alive.

Punti negativi: Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad.

Punti positivi: The way flying was meant to be.

Punti positivi: Entertainment was good.

Punti negativi: Crew could be nicer and smile more often to the passenger.

Punti positivi: todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto

Punti positivi: The crew was informative

Punti negativi: Inflight sandwiches

Punti positivi: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Punti negativi: Delay due to strike

Punti negativi: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Punti positivi: We landed without crashing

Punti negativi: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Punti positivi: The price was good

Punti negativi: A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better.

Punti positivi: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment

Punti negativi: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.

Punti positivi: On time

Punti negativi: Food abd more comfort flight

Punti positivi: Staff was extremely nice and helpful

Punti negativi: It’s very very poor and flight radar is below average

Punti negativi: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Punti positivi: The crew and snacks

Punti negativi: They take the headphones about an hour before landing which isn’t ideal.

Punti positivi: nothing

Punti negativi: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets

Punti positivi: The flight was very uncomfortable and dirty

Punti positivi: Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional.

Punti negativi: It was hot in the plane, probably cranked up the cabin heat to 25°C :)

Punti negativi: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Punti positivi: <3

Punti negativi: <3

Punti positivi: Great company. Good service. A+

Punti positivi: Good quality flight better than others I have flew with.

Punti negativi: The company didn't notify me about check in, in my flight back to tel Aviv, so they charged me 15 euro in the airport for printing the boarding pass. They don't respond to Emails.. Customers service is not that good. Didn't try calling maybe better to call phone

Punti positivi: boarding and flight was on time, no delay at all

Punti negativi: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size

Punti positivi: Planes were comfortable and well maintained.

Punti positivi: Everything was great thanks

Punti negativi: Perfect trip

Punti negativi: The food

Punti negativi: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Punti negativi: If it was on time. Over an hour late.

Punti positivi: On time

Punti negativi: Food abd more comfort flight

Punti negativi: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Punti negativi: Free food and alcoholic beverages

Punti negativi: Mejorar las oferta de películas abordo

Punti positivi: Seat was both comfortable and spacious. Crew were very attentive and personable.

Punti negativi: Really great flight. Can’t say enough about it.

Punti positivi: Everything was great thanks

Punti negativi: Perfect trip

Punti negativi: We had a three hour departure delay in Munich

Punti negativi: Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby...

Punti negativi: Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row.

Punti positivi: Not very much at all

Punti negativi: More seat room, better food, drop the damn Russian from announcements

Punti negativi: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...

Punti negativi: I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Punti negativi: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Punti negativi: The seat didn’t recline and the entertainment didn’t work

Punti negativi: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Punti positivi: Nothing.

Punti negativi: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Punti positivi: Seats were comfortable, crew courteous

Punti negativi: Good value for money

Punti positivi: The crew was good and smart

Punti negativi: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Punti positivi: Nothing

Punti positivi: I enjoyed the tasty meals:)

Punti negativi: Short space for legs

Punti positivi: Short flight

Punti negativi: Being on time

Punti positivi: The entertainment options were great.

Punti positivi: Great attention and kindness from the attendants

Punti negativi: The cabin was very very hot during the flight.

Punti negativi: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Punti negativi: Security in Frankfurt - long lines

Punti positivi: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Punti negativi: 3 out of our 4 flights had some sort of delay.

Punti negativi: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.