Trova voli low cost per Aeroporto di Istanbul-Atatürk

Punti positivi: The crew was friendly and willing to serve.

Punti negativi: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Punti positivi: Vegetarian option of the food. Constant hydration

Punti negativi: WiFi

Punti negativi: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Punti negativi: It was good enough.

Punti positivi: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Punti negativi: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Punti positivi: They were very nice! Always a smile, even after 10 hours with us!

Punti negativi: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Punti positivi: Good food, service, and entertainment

Punti negativi: The seats are not very cushioned

Punti positivi: Comfortable

Punti negativi: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Punti positivi: I missed my flight.

Punti negativi: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Punti positivi: Very polite and helpful crew. Nice selection of movies in-flight

Punti positivi: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Punti negativi: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Punti positivi: Arrived early, nice bus. Class lounges

Punti negativi: Friendly flight attendants, more comfort . Better food. Faster service

Punti positivi: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Punti negativi: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Punti positivi: Young crew, with positive attitude and very kind and helpful.

Punti positivi: Very polite and helpful crew. Nice selection of movies in-flight

Punti positivi: The flight was very uncomfortable and dirty

Punti positivi: Nothing no drinks, food entertainment nothing

Punti negativi: No services and not polite

Punti positivi: Nothing

Punti positivi: Service, food and entertainment.

Punti negativi: Comfort. Flight was cramped.

Punti positivi: Wide choice of movies and entertainment

Punti negativi: Better menu options and in-flight service

Punti positivi: The crew was friendly and willing to serve.

Punti negativi: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Punti positivi: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Punti negativi: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Punti negativi: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Punti positivi: We landed without crashing

Punti negativi: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Punti negativi: The boarding Schdule

Punti positivi: Nothing no drinks, food entertainment nothing

Punti negativi: No services and not polite

Punti positivi: Customer service is awful I will never fly Pegasus again

Punti positivi: The sear was messy they didn't clean it it was full of pieces of bread.

Punti negativi: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Punti negativi: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.

Punti positivi: rien

Punti negativi: tout est à revoir !

Punti positivi: Crew were very good.

Punti negativi: No vegan food available.

Punti positivi: Nothing

Punti negativi: Everything. This flight was absolutely horrid and I will never be flying Ukraine international again!!!!!

Punti positivi: Crew very good

Punti negativi: Sits

Punti positivi: Good

Punti negativi: Like

Punti negativi: Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards

Punti positivi: Good value/price ratio.

Punti negativi: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Punti positivi: Great boarding , on time! Friendly helpful staff . Just really good experience

Punti negativi: Seats

Punti positivi: Ground crew and cabin crew were very helpful and efficient

Punti positivi: Crew was excellent

Punti negativi: N/A

Punti positivi: The crew was amazing, food and overall experience.

Punti negativi: The check in gate wouldn't let us board and we lost all our money! :)

Punti negativi: Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost

Punti negativi: This flight had the least legroom of any flight I've ever taken.

Punti negativi: they must work on quality and price

Punti negativi: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Punti positivi: Niente

Punti negativi: Tutto

Punti positivi: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Punti positivi: Personale professionale e cordiale.

Punti negativi: Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori.

Punti positivi: Nulla

Punti negativi: Mi hanno fatto perdere il volo cambiando di contino il gate e non mi hanno dato la minima assistenza per risolvere il problema ero lì ad aspettare nel monitor non ha dato mai imbarchi.

Punti positivi: Excellent

Punti negativi: Good

Punti negativi: Crews attitude,comfort.

Punti negativi: Should have not picked low cost

Punti negativi: There was no food .We had to pay even for the coffee.

Punti positivi: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Punti negativi: More legroom

Punti negativi: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Punti positivi: Good food, service, and entertainment

Punti negativi: The seats are not very cushioned

Punti positivi: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Punti negativi: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.