Trova voli low cost per Houston

Punti positivi: The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice

Punti negativi: Very comfortable and well run.

Punti negativi: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Punti positivi: Very good service

Punti positivi: The crew was great

Punti negativi: 1-2 +cms leg space

Punti positivi: Good selection of movies.

Punti negativi: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Punti positivi: Very friendly crew

Punti negativi: In-flight system had some errors

Punti negativi: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Punti positivi: Just the crews

Punti negativi: I feel the options when the flights didn’t work out could be much better and the managers could be more helpful with finding accommodations. For example my flight was canceled the young lady behind the counter was more helpful than the manager when exploring options to get me on my way to Sudbury in which I had to catch the bus which was fine but to get to that conclusion took forever they provided a ride to the station and thats it

Punti negativi: Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate.

Punti negativi: I missed my flight that day i was not happy at all

Punti positivi: The crew was friendly and gave clear instructions, they worked as a team.

Punti negativi: I would appreciate clearer information about bagge costs

Punti negativi: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Punti negativi: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Punti negativi: Boarding process..

Punti positivi: We got to London on time.

Punti negativi: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Punti negativi: Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time.

Punti positivi: The crew was nice

Punti negativi: I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights

Punti positivi: The crew was average

Punti negativi: It was an average flight ... nothing to complain about !

Punti positivi: Food and crew excellent.

Punti negativi: Boarding process delayed as groups 3-6 all lined up together. No air at seats

Punti positivi: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Punti positivi: Premium class is good value on the A380 but not quite to par on the older 777s

Punti positivi: All flights were on time. Boarding was well organized.

Punti negativi: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Punti negativi: No luggage and you had 4 hours! And 20 min late. Not good

Punti negativi: Movies

Punti positivi: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Punti negativi: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Punti positivi: We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Punti negativi: The snack sandwich was freezing cold...

Punti positivi: It was an uneventful flight. The entertainment system worked well and food was good.

Punti negativi: The lights kept coming on every few minutes making sleep nearly impossible.

Punti negativi: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Punti positivi: Yes it was a smooth comfortable flight

Punti negativi: Everything was fine

Punti positivi: Crew was fine.

Punti negativi: Boarding could have been more organized.

Punti negativi: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Punti negativi: Everything!

Punti positivi: Quick access to the airport and gates

Punti negativi: Free food on board

Punti positivi: The crew was very attentive and willing to assist with everything.

Punti positivi: Leg room fantastic

Punti negativi: Seats are narrow, leg room poor, and food service is minimal.

Punti negativi: The food is not Good

Punti negativi: Air China Service was horrible. I missed my flight due to an accident and when I got to the airport they were rude, and did not try to give me a solution. I had no money and I did not speak the language and the only solution they gave me was to call costumer service with the coins I have left. I will never fly with Air China again and I hope the rest of the people do the same. Horrible horrible experience.

Punti positivi: The seats on business were comfy, the service excellent, the movie selection was fair to poor, the food was also fair to good largely because they served a heavy lunch rather than a light breakfast.

Punti negativi: The food and movie selection.