Trova voli economici da America meridionale per Bologna

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Food is amazing, planes are good."
Punti negativi: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."

Punti negativi: "Niente"

Punti positivi: "I didnt go because the name in ticket was for person i book for him last time and i couldnt change the name with my name"

Punti negativi: "My judgement will be unfair cause I love Emirates airlines"

Punti positivi: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Punti negativi: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "The crew"
Punti negativi: "Wifi"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "I had the whole row. Food pretty good for economy. Good movies"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Punti negativi: "there is a technical issue with the headset input and thus the entertainment system did not work."

Punti positivi: "Great food and Entertainment"
Punti negativi: "Nothing"

Punti positivi: "Every thing is very good"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti negativi: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"

Punti positivi: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
Punti negativi: "Nothing"

Punti positivi: "Entertainment and boarding process"
Punti negativi: "Crew could be more friendly"

Punti positivi: "Everything during the flight was lovely"
Punti negativi: "But what I really didn’t like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. In my opinion they should provide an excellent customer service, but everything I noticed there was unsatisfactory, I love to fly with Emirates but such things will make everyone disappointed."

Punti positivi: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Punti negativi: "Nothing."

Punti positivi: "What I like is the food served, the entertainment, and the toilet."
Punti negativi: "Their services has drop, which is quite sad. As I heard from my Friend that Emirates is the best, but it seems not."

Punti positivi: "I was able to uograde"
Punti negativi: "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"

Punti positivi: "Nothing"
Punti negativi: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."

Punti positivi: "Every one was very friendly"

Punti positivi: "Better food than out of Newark. Crew helpful as always."
Punti negativi: "Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit. Choice of English language movies is poor. Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"

Punti positivi: "Our seats & the crew."
Punti negativi: "Food was ok & entertainment was ok but not great."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Great as expected"
Punti negativi: "Crew behavior was not up to the standard, need yo work on it"

Punti positivi: "Entertainment offer was great. Live channels, talks, movies, etc..."
Punti negativi: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."

Punti positivi: "Nothing"
Punti negativi: "They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight."

Punti positivi: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Punti positivi: "Business class was great! Service was great!"
Punti negativi: "Food"

Punti positivi: "Magnificent plane lots of space friendly crew."
Punti negativi: "The person behind me was kind of irritating"

Punti negativi: "There is very little space between seats from Dubai to Cochin flight. Didn't have space to eat without hitting the next person. Ran out of food of choice"

Punti positivi: "Food is good, inflight entertainment is good, and even though the flight is long, Emirates does a good job inflight."
Punti negativi: "29 passengers were arriving in JFK from MSP, a flight that was delayed due to ground staff issues at JFK (which means that Emirates' partner airline had some issues?). Plane was delayed but we landed just in time to make the connection or so we thought. After running through the terminal, we saw our plane attached to the gate for 53 minutes(I have pictures to show) but Emirates gate staff said the flight is now closed, and didn't let us board the flight. They didn't help us rebook our next flight, or pay for hotel or transportation. And some of us couldn't fly for 2 days because they were overbooked on their future flights. And that's what really happened - Emirates was overbooked for our flight, and conveniently used the excuse that they didn't know our flight had landed in JFK (seriously), and their ground staff was totally non challent about it. They asked us to call the partner airline to rebook, who instead asked us to call Emirates. 4-6 hours of calling for most of us in the middle of the night. Emirates has social media presence on Twitter & Facebook but it's like chatting with a wall. Its 100% useless and waste of time, and I have asked them where I can send my complaint but they won't respond."

Punti positivi: "Attentive flight crew and spacious interior"
Punti negativi: "Food food and food"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

"I gate checked my carry on bag. Upon deboarding the luggage was on the top shelf of a cart since we didn't have a jet way. I asked the man standing by the cart if he could help me get it off. He told me that i could get it off myself. I'm 72 yrs old. A little help would of been appreciated."

"I loved the hospitality of the crew, they were a great crew. What I didn’t like was how the airport I was going to be in for a layover closed down due to it raining in the area. I missed my connecting flight, and got put on a flight that departed 8 hours from the time I arrived to the airport. I also have no news on where my luggage is."

Punti negativi: "No baggage space in overheads. Despite being in an early boarding group"

Punti negativi: "Nothing"

Punti negativi: "Seat could have been more comfortable"

Punti negativi: "Seats are tiny"

Punti positivi: "That it got me where I needed to go."
Punti negativi: "The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied."

Punti positivi: "Entertainment selection was nice."

Punti positivi: "The crew was very attentive and had great personality. They anticipated any needs we had."

Punti positivi: "Crew was amazing"
Punti negativi: "Gave the option to chose seat"

Punti positivi: "The crew was great!"
Punti negativi: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Punti positivi: "Crew, exit row seat"
Punti negativi: "Bathroom"

Punti positivi: "Flight attendants"
Punti negativi: "Left approximately 40 minutes late. Leave on time"

Punti positivi: "The TV"

Punti negativi: "Better food and more water."

Punti positivi: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."

Punti positivi: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Punti negativi: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."

Punti negativi: "Everything was excellent."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Lisa @ the Boston Delta check-in counter is AMAZING! She's super helpful and essentially saved our vacation! Her coworkers say she's the best and I couldn't agree more! Delta is very lucky to have someone like Lisa on their team!"
Punti negativi: "Nothing to complain about! If I really head to be picky maybe the in-flight meals were smaller than I expected. But again, nothing that bothered me"

Punti positivi: "If offering free WiFi to Amex platinum card holders it needs to work f"
Punti negativi: "Fix it"

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "The Delta crew is always nice I got wings and a lot of snacks"
Punti negativi: "On the McDonnell Douglas 88 (MD-88) there wasn’t any IFE ( In Flight Entertainment) screen."

Punti positivi: "Seat confort"
Punti negativi: "Food and drink service"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Fast"
Punti negativi: "Surrounded by screaming kids, screaming adults and no AC"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "I am always impressed by the Delta staff. Top notch."
Punti negativi: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Crew was friendly"
Punti negativi: "Paid extra for Econ Comfort but still got a seat with no in flight entertainment and they provided no food/beverage services."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "A330 very nice airplane. Clean and comfortable in Delta One. Very professional cabin crew. Very good boarding process, even with every bag hand inspected."
Punti negativi: "Flight left the gate early and took off two hours late. Arrived Atlanta 100 minutes late. Why? 7000 pounds overweight. EZE departure switched runways as we left gate, requiring removal of cargo containers, not once, but twice. In summary, DL bet wrong on runway and wind component, at the expense of on time arrival and thus connections."

Punti positivi: "Nice crew, pretty good timing on flying time."
Punti negativi: "Stayed waiting for airport to clear our gaye for about one hour after we landed."

Punti positivi: "Everything was great"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti positivi: "I enjoy being a Gold SkyMiles member, which gives me the perk of being in priority boarding. I also enjoy seating in Delta comfort, especially on long flights such as the one to LA. Delta has greatly improved on keeping their passengers entertained by having the latest movies to watch, as well as, satellite television. Additionally, the mobile app is excellent since it allows you to check in and track your luggage."
Punti negativi: "Delta needs to improve their food and snack choices. The snack choices (cookies, chips, fruit, pretzels) wasn't horrible but could be better. As far as food to purchase, Delta's menu is extremely limited and not worth the price of purchasing."

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Delta personnel were very pleasant/friendly"

Punti positivi: "1. Great movie selection 2. Healthy food option 3. Craft beer was appreciated 4. Friendly crew"
Punti negativi: "1. Wifi didn't work"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Entertainment"
Punti negativi: "The crew was extremely rude. I was skipped got beverages twice and when I rang the bell the flight attendant gave me a lot of attitude. No one likes to fly for 10 hours, I get it, but it was extremely unprofessional."

Punti negativi: "No check in to Minsk from Paris"

Punti positivi: "Flight from SEattle to Atlanta delayed due to mechanical problems for 6 hrs. Once we got to Atlanta there were no flights connecting to Argentina until the following night at 10 pm. Delta did put us up in a hotel but with no food vouchers or any upgrades on delayed flight the next day. Flight attendants and crew were curteous."
Punti negativi: "Fairly small seats and food isn't very good (as seems to be standard these days with most airlines). In flight music is very limited. Movie choices ok. No consideration to upgrade to first class or financial compensation have to be delayed a whole day for a long flight to Argentina."

Punti positivi: "I was able to sleep!"
Punti negativi: "Could not get comfort upgrade"

Punti positivi: "LGA caused massive delays due to construction."
Punti negativi: "Nice airplane with good seats and legroom"

Punti negativi: "Delayed for 4 hours due to mechanical difficulties"

Punti negativi: "The flight was delayed just as we were about to board at 5:30. There was a mechanical problem and we were changed to another plane and another gate, which was supposed to take off at 6:30. It was boarded and ready to go around 7:00. Then....we taxied down the runway only to stop because of a situation on THIS plane (a light that did not go off). It was fixed pretty quickly and meanwhile a rep. from Delta boarded the plane, apologizing for our inconvenience and handed out Jolly Ranchers. REALLY? After that, she and the flight attendants did give us a free drink/headset coupon. That would have been nice but it expires Dec. 2017 and the flight attendant stopped serving drinks about half way down the aisle because the flight was so short. The coupon will be of no use to me. I finally got to Raleigh about 9:30...I booked the flight so I wouldn't have to drive at night.. Sigh....Delta used to be my favorite airline."

Punti negativi: "Ottimo"

Punti negativi: "The main cable seats although newer were not very comfortable."

"Thank you for your service and have a wonderful day."

"Departing on scheduled time and arriving before scheduled time."

"I liked that flight attendants always make sure people have masks on and properly covering their mouths and noses. I dislike that when the plane lands people are not maintaining social distancing in the aisle. Attendants should make a way to ask people out of their seats systematically."

Punti positivi: "sedile comodo"

Punti positivi: "Layflat bed"
Punti negativi: "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Cabin temperature too warm"

Punti positivi: "Great"

Punti positivi: "food is amazing"
Punti negativi: "seat is outdated, but new seat for biz is coming very soon"

Punti negativi: "My bags were misplaced I have to wait for an extra day to get it"

Punti positivi: "Plenty of films."
Punti negativi: "Cabin was too hot."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Food good. Staff friendly."
Punti negativi: "Kid sitting behind me was kicking my seat."

Punti positivi: "Food was good"
Punti negativi: "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."

Punti positivi: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."

Punti positivi: "Crew. Food wasn’t bad."
Punti negativi: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Punti negativi: "Had to wait an hour in line at SFO to check in for Flight . Online check in was hard because there was a need for redress code ?"

Punti positivi: "Great hospitality, food was as ordered, plenty of drinks, energetic staff"
Punti negativi: "Gate experience at IST was sub par"

Punti negativi: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

Punti positivi: "Fantastic journey no problems at all thanks kayak....."

Punti negativi: "My entertainment set didn't work"

Punti positivi: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Punti negativi: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Nothing"
Punti negativi: "Comfort, service, food"

Punti positivi: "Excellent food Friendly staff who are willing to help"
Punti negativi: "Nothing"

Punti positivi: "Crew attendance"
Punti negativi: "No place for hand luggage"

Punti positivi: "We didn't crash"
Punti negativi: "Took too long. Build a transporter soon"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti negativi: "It was hot and the served the food very late. Passengers were all hungry and complaining."

Punti positivi: "the plane was nice"
Punti negativi: "the timing was so bad"

Punti positivi: "The boarding was fast and smooth"
Punti negativi: "The food"

Punti positivi: "Delicious food, amenities kit with socks, slippers, earplugs, toothpaste and more, fantastic entertainment system, power plugs and USB plugs at every seat."
Punti negativi: "The laptop on board ban is a mess. As we were flying to the US, we had to go through literally 4 security checks one after the other. Then, all of our electronics (laptop, camera, even headphones) other than our phones had to be taken. As everyone had to go through it , this delayed our flight by 1 hour. When we landed, we waited literally 1.5h before they started handing out our electronics. All in all, it took me 4 hours to leave the airport."

Punti positivi: "Turkish Airlines generally has great personal entertainment systems for their passengers."

Punti positivi: "Amenities. Flexible food options if requested ahead online. Bilingual staff."
Punti negativi: "Less legroom than others. Small drink proportions."

Punti positivi: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Punti negativi: "A lot of announcements, when they could've just done all of them at once"

Punti positivi: "The stewardesses were cute"

Punti negativi: "Cramped economy seating, but usual for these days."

Punti positivi: "Was surprised to get a full meal on such a short flight. Very good food."
Punti negativi: "Pretty average flying experience. The plane looked older, but that's nothing unusual"

Punti positivi: "good entertainment system good legroom new airplane"
Punti negativi: "lowered the food standards compared to previous flights flight was late"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "I would love to fly with them again"

Punti positivi: "Overall it was a smooth flight except for few minor issues."
Punti negativi: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."

Punti positivi: "Service, food, travel exoerience"
Punti negativi: "Wait time in Istanbul"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Courteous staff.istanbul"
Punti negativi: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"

Punti positivi: "Turkish airlines are the best when it comes to long flights."

Punti positivi: "I liked how generous they were with food and drinks"
Punti negativi: "Free WiFi could have made the flight a lot better"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"

Punti positivi: "The crew."
Punti negativi: "The time between flights."

Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"

Punti positivi: "The aircraft"
Punti negativi: "No overbooking next time!"

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti positivi: "Crew was friendly"
Punti negativi: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Punti negativi: "Late departure. Rush to connect."

Punti negativi: "Troppo ritardo"

Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti positivi: "Nice aircraft"
Punti negativi: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Punti positivi: "KLM staff is great"

Punti positivi: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Punti negativi: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Punti positivi: "Amazing crew"

Punti positivi: "Everything OK"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Friendly hostesses"
Punti negativi: "Flight was delayed 3 hours"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti positivi: "Very friendly and helpful crew."

Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Punti negativi: "Can't think of anything."

Punti negativi: "Didn’t happen."

Punti positivi: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Punti negativi: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Punti positivi: "Left ontime and service was excellent."

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nothing really"
Punti negativi: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Punti positivi: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Punti negativi: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Punti positivi: "Delayed flight but staff apologized as for safety reasons."
Punti negativi: "Very late arrival"

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Punti positivi: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Punti negativi: "Flight was delayed due to weather in Amsterdam area"

Punti positivi: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Punti negativi: "The food was okay, not that great."

Punti negativi: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Punti negativi: "old plane, tight and uncomfortable"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "OLD plane without comfort or entertainment"

Punti negativi: "Excelente atención y servicio"

Punti negativi: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Punti positivi: "The middle seat empty AMAZING!"
Punti negativi: "Bigger glass for wine !"

Punti positivi: "All good"
Punti negativi: "To drop the bag was very messy"

Punti positivi: "All the staff was great."
Punti negativi: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Punti negativi: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Punti positivi: "The crew was very warm."
Punti negativi: "Seats very tight."

Punti negativi: "the cabin and seats are old and seems dirty"

Punti positivi: "Crew was good"
Punti negativi: "Seat not comfortable"

Punti positivi: "Neat, polite and orderly. Great food!"
Punti negativi: "Not much."

Punti positivi: "Friendly and correct cabin crew."
Punti negativi: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Punti positivi: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Punti negativi: "Bad"

Punti positivi: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Punti negativi: "More options of TV shows to watch."

Punti negativi: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Punti negativi: "Cadeira dura"

Punti negativi: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Punti positivi: "Not much I can think of"
Punti negativi: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Punti positivi: "Everything is amazing"
Punti negativi: "Everyone"

Punti negativi: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Punti positivi: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Punti negativi: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Punti positivi: "yo tenia comida kosher y no me la dieron"

Punti positivi: "Confortable seats, flight on time"
Punti negativi: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Punti positivi: "Nothing"
Punti negativi: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Punti negativi: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Punti positivi: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Punti negativi: "More vegetarian options in the menu."

Punti negativi: "The temperature should be a bit warmer"

Punti negativi: "Food"

Punti positivi: "I liked the person I was sitting next to"
Punti negativi: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Punti positivi: "Crew was extremely unfriendly"
Punti negativi: "Better service. Train your people. Learn from azul airlines"

Punti positivi: "Personale bravo e servizio ottimo"

Punti positivi: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Punti negativi: "less ignorant/greedy management"

Punti positivi: "They were very kind!"
Punti negativi: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Punti negativi: "Lack of food!! LATAM you are doing it wrong"

Punti positivi: "I liked almost all!!!"
Punti negativi: "The sandwich (cool meal)... The may improve it..."

Punti positivi: "Said Paulo airport was chaos but flight was great"

Punti negativi: "No entertainment. The airplane seems to be an older model."

Punti positivi: "The crew was very kínd!"

Punti positivi: "The seats are comfortable, the attention of the crew is great."
Punti negativi: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Punti negativi: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Punti positivi: "Nothing"
Punti negativi: "It was nasty, disordered. Bad experience"

Punti negativi: "Aeronave muito velha, parecia que ia desmontar no ar."

Punti positivi: "I would fly Latam again, good service and I saved a lot of money"
Punti negativi: "Would like a lil bit more legroom"

Punti positivi: "Wine and whisky"

Punti positivi: "Seat was comfortable, as expected in business class"
Punti negativi: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Punti positivi: "Service"
Punti negativi: "The plane is ok but it is an old 767"

Punti positivi: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Punti negativi: "Standing too long before boarding at 2am!"

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti positivi: "Nothing"
Punti negativi: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Punti negativi: "Company was not able to understand situation and did not offer solution. I lost my money"