Trova voli economici su LATAM Airlines

Punti negativi: Apparently you need to be at the airport 2hrs before your flight leaves otherwise you cant print your ticket and have to wait in a 1-2hr line to have them tell you you have now missed your flight and charge you $30USD to change to another flight. When it only takes literally 3min to get through security and to the gates. not sure why they couldn't give us our tickets when we were then an hr early. Then they said we were at gate 5. We went and waited there. About 20min before departure we noticed the flight info had changed and wasnt ours. No announcement. Nothing. We had to run upstairs to our new gate and barely made that flight. Extremely dissatisfied with customer service and lack of communication. Basically a company looking to get money wherever they can at the expense of foreign travelers.

Not good

Punti negativi: Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam.

Flight was delayed and next flight left without us.

Punti positivi: Flying. They were able too get us replacement tickets at no charge but the flight was 2 hours later.

Punti negativi: Our flight was delayed with no explanation of why and then we missed our connecting flight because of it. They wouldnt let us get on the plane even though the plane was still at the terminal

Punti positivi: Crew was very polite and did a fantastic job with all complaints

Punti negativi: Fly was delayed with out any reasonable or respectable justification. Flying from Chile with connection in Lima every piece of carry on, including purses where check again at the bording desk, wasting time and being disrespectful to the need of passenger side. Use to love flying on the past with you guys. Unfortunately the quality of services of the company are DEPLORABLE.

Punti negativi: The same. It was the same plain

Punti positivi: Nothing

Punti negativi: It was nasty, disordered. Bad experience