Ritardo ingiustificato di 1:40h
Sempre in ritardo di 2 ore. Scandaloso
The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’.
Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!
Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"
Punti negativi: "Very very bad."
Punti positivi: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Punti negativi: "- on board WiFi -"
Punti negativi: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Punti positivi: "personale cordiale, posti piccoli e non molto comodi."
Punti positivi: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Punti negativi: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"
Punti negativi: "Both flues were really delay really disappointed"
Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."
Punti positivi: "Le hostess"
Punti negativi: "It was hot and stuffy and dirty"
Punti positivi: "The crew was so helpful and nice"
Punti negativi: "I was happy with everything"
Punti positivi: "Clean"
Punti negativi: "Claustrophobic"
Punti negativi: "LA PUNTUALITA'"
Punti negativi: "Was delayed"
Punti negativi: "puntualità"
Punti negativi: "Seats are terrible."
Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"
Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"
Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."
Punti positivi: "Everything was ok"
Punti positivi: "The price"
Punti negativi: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Punti positivi: "The crew was very nice. The flight was ok"
Punti negativi: "Not much of a food choice.."
Punti positivi: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Punti negativi: "Everything was good"
Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"
Punti positivi: "Nothing really"
Punti negativi: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"
Punti negativi: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Punti positivi: "The Crew was excellent"
Punti negativi: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Punti positivi: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Punti positivi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti negativi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti negativi: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Punti positivi: "Pilot flew well Cup Noodles available to buy"
Punti negativi: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Punti positivi: "Nothing!"
Punti negativi: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Punti positivi: "Staff were generally sweet & approachable."
Punti negativi: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."
Punti positivi: "Cheap with early booking"
Punti negativi: "No food, even free coffee."
Punti positivi: "Price price price"
Punti negativi: "Messy boarding"
Punti negativi: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Punti positivi: "Super easy online check-in, comfortable plane, lovely crew"
Punti negativi: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Punti positivi: "was on time"
Punti positivi: "Personnel that speaks good English"
Punti negativi: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Punti negativi: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Orari non rispettati! Del tutto scontenta!
Punti negativi: "Vergognoso il fatto che non siano state divise le file tra priority e non, con conseguente ammassamento delle persone davanti al gate. Inoltre assurdo annunciare un gate errato, sia in inglese che in italiano e costringere le persone ad un pellegrinaggio in andata e ritorno in un gate errato"
Punti negativi: "Aumentare possibilità di tè da bere (disponibili solo tè verde o negro)"
Punti negativi: "Il trasporto animali"
Punti positivi: "personale"
Punti negativi: "puntualità"
Punti positivi: "Personale grntile."
Punti negativi: "Ritardi, prezzi e fastidio in cabina"
Punti negativi: "Il ritardo di 20 minuti. Può succedere però mi ha scombinato tutti gli orari di conseguenza non ho gradito"
Punti positivi: "La amabilidad del personal. Página web fácil de usar"
Punti negativi: "Los asientos don demasiado duros. Deberían poder reclinar los espaldares. Me molesta que cobren adicional por todo. A la final el precio inicial es irreal"
Punti positivi: "Il personale era gentile e disponibile... Ho già volato più volte con questo tipo di velivolo e per poche ore di volo va bene oltre ho i miei dubbi.."
Punti positivi: "Benissimo ottimo"
Punti negativi: "Ottimo"
Punti negativi: "Dare maggiori possibilità per portare i bagagli a mano in cabina"
Punti negativi: "Potrebbero servire almeno acqua gratuita ai passeggeri"
Punti negativi: "-spazio per le gambe - comodità delle poltrone - eliminiazione della vendita dei biglietti - imbarco più lungo - chiamata dei passeggeri assenti all’imbarco - gestione bagagli . Non si può far pagare il bagaglio in cappelliera - le poltrone a pagamento. Perché pagare la scelta della poltrona"
Punti negativi: "La compagnia fa cattiva pubblicità sul bagaglio a mano da 10kg trolley. Ti induce a pagare per portarlo sia a bordo che in stiva, pur essendo ancora in Italia gratis"
Punti positivi: "Personale gentile e profesionale, volo perfetto."
Punti positivi: "Nulla"
Punti negativi: "Ritardo pazzesco"
Punti positivi: "La puntualità"
Punti negativi: "Volo partito in ritardo. Sedili piccoli"
Punti positivi: "ritardo di un'ora"
Punti positivi: "Il personale di bordo era divertente"
Punti negativi: "Un po' stretto e troppo le cinture di sicurezza accese"
Punti negativi: "Hostess a dir poco maleducate. La ragazza con i capelli rossi ha persino esclamato” Vado a fa finta de lavora’” ovviamente in dialetto romano!!! Senza parole"
Punti positivi: "nothing"
Punti negativi: "have to pay 55 euro’s for checkin .... crew very rude at the desk"
Punti negativi: "Staff at check-in desk were rude. My carry on luggage was taken from me and placed in the hold even though I booked my flight long before Ryanair changed their rules about charging for carry on luggage. The sticky tab that the member of staff placed on my back has left marks all over the handle."
Punti positivi: "Il volo, l’equipaggio, l’atterraggio"
Punti negativi: "Il ritardato di quattro ore del volo"
Punti positivi: "like the priority lane, so that I got onto the airplane first"
Punti negativi: "Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded."
Punti positivi: "I liked that I didn't feel squashed and this is about it."
Punti negativi: "I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save."
Punti negativi: "NIENTE OTTIMO SERVIZIO"
Punti positivi: "I like a few other people on the same flight were informed on checking in at Rome airport that we had no luggage drop. We were sure that we had paid for luggage for the return voyage. This meant that I was charged 80euros extra. Now obviously the site for booking did not. Make this clear or so many wouldn’t make the same mistake. I think the least that could have been done would be to charge 25 euros per bag. I my husband, brother and his wife will not travel Ryanair again."
Punti negativi: "Late taking off after a long wait in the coach taking us to the plane. Had to wait for an hour for baggage return."
Punti positivi: "Priority boarding."
Punti negativi: "Crammed airport shuttle buses and a delayed flight home."
Punti negativi: "Mi hanno imbarcato il trolley e me lo hanno rotto"
Punti negativi: "Ritardo di oltre 40 minuti, peccato poi che ora devi pagare per tutto come il bagaglio a mano"
Punti positivi: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Punti negativi: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Punti negativi: "Non mi è piaciuto perchè il volo era in ritardo di 1 ora è 25 minuti. Doveva partire alle 16:50 e invece siamo partiti alle 18:29"
Punti negativi: "It was Delayed with out any notice. Ryan air is shocking"
Punti negativi: "Ritardo ma ottimo grazie"
Punti positivi: "The captain (pilot) and the crew were friendly and helpful"
Punti negativi: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."
Punti positivi: "The crew were lovely and the Chicken tikka masala was too, it could have done with a little more chicken in it though."
Punti negativi: "The hour delay in Rome and the heavy landing in Manchester really scared the hell out of me."
Punti positivi: "It took off and landed safely."
Punti negativi: "1.5 hours late. No air conditioning Cabin crew not attentive, and had the intercom turned up, so when she spoke it was like nails scrapping down blackboard. Minimal information coming from the cockpit."
Punti positivi: "Puntualità"
Punti negativi: "Freddo in cabina eccessivo."
Punti negativi: "The price of my ticket had nothing low cost. It was $300 for a one way Rome - Paris. Since I never fly with Ryan air, I had no idea you had to check in online. Otherwise they charge you a 55 euro fee for a normal check in at the airport. It’s written in very small letters at the end of the confirmation email they send you. You obviously don’t see it unless you scroll down 10 times all the way to the bottom of the email. This is called a rip off. This should be mentioned all the way at the top near the confirmation number. So I had no choice but paying that fee. I’m sure I’m not the first person this happened to. These thieves must make a lot of money with this. The other bad surprise was that the arrival airport was so far from the center of the city, I paid 120 euros with Uber to get home versus 45 euros when flying into the main Paris airports. Overall, it becomes the same price than flying with Air France."
Punti negativi: "Nothing"
Punti positivi: "L’aeromobile nuovo, pulito e posti a sedere più spaziosi"
Punti negativi: "Non comprendo la funzionalità e i vantaggi del “priority” dato che sull’aerobile si sale in ordine sparso."
Punti positivi: "First off the reviews via Youtube and the web site were scarey but I wished for the best. I packed a small American Tourister bag 14 for my European trip starting in Rome to Paris then on to Amsterdam, as well as packed a book bag. At first I booked non priority but figured I'd add the $7.50 to be safe and be able to take both my bags, plus it got me thru the gate quicker, so I booked PRIORITY and it worked out for me. The space is kind of tight but I was able to fit comfortably in my seat and the flight was abt 2 hrs or so from Rome to Paris. I never reclined my seat because after takeoff I fell promptly asleep. I had a 6:30 am flight. The crew appeared very unbothered n blasé but there were no mishaps and they were attempting to get everyone seated as quickly as possible so we could get on to our destination on time. The landing was a bit off but nothing major just a hard drop, nothing serious. Overall not as bad as the nightmare reviews but nothing to brag about either. Well worth my $60 (American)."
Punti negativi: "N/A"
Punti positivi: "Aereoporto di Treviso piccolo rispetto ad altri che ho visitato comunque tutto ok volo x Napoli in orario ed arrivati a destinazione in early"
Punti positivi: "Boarding was ahead of schedule, but we waited on the runway for a long time. Checking in via an app is great too."
Punti negativi: "The seats are uncomfortable, the application of the baggage policy is inflexible & difficult, there are no places to put your things and having seating assigned randomly when you travel with someone is ridiculous. I love discount airlines, but being charged for things that would make me happier while not costing the airline a penny is too far. Ryanair gets your initial business with artificially low rates and then nickle-and-dimes you until you pay at least as much as you would by just going with an honest carrier that charges normal prices up front. I am tired of being messed about when there are equivalently priced carriers that aren't such shysters."
Punti positivi: "Shut my eyes, and woke up when the plane landed."
Punti positivi: "Niente"
Punti negativi: "La cancellazione meno di 24 ore prima"
Punti positivi: "Aereoporto di Ciampino molto organizzato... volo arrivato a destinazione con 20 minuti di anticipo.."
Punti positivi: "gli imbecilli di Ryan Ayr mi hanno fato perdere il aero cuando io ero arribato a tempo al aeroporto."
Punti negativi: "Il supervisore imbecile"