Trova voli economici da America settentrionale per Sicilia

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"

Punti negativi: "Niente"

Punti positivi: "Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport."
Punti negativi: "Long boarding lines at Liberty International Airport."

Punti positivi: "Plane was modern and more comfortable than most"
Punti negativi: "I do understand that it was an overnight flight but the crew came around only during meals and at no other time did they check on us. I hit the call button and nobody came - call button just went off. I was in the middle next to a sleeping passenger and could not get up."

Punti positivi: "The crew was great and the dinner was really good!"
Punti negativi: "Breakfast could have been better and the seat was pretty uncomfortable"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Timing of flight"
Punti negativi: "Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200."

Punti positivi: "Entertainment was awesome. Lots of new movies"
Punti negativi: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."

Punti positivi: "Flight was quicker than expected"
Punti negativi: "Food and the attendants"

Punti positivi: "The crew was fantastic. The food was good for airline food."
Punti negativi: "The seats were narrow and seemed a bit smaller than usual."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Crew was amazing"

Punti negativi: "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "The in-flight entertainment is quite good. Getting on the plane was a fine experience. The flight itself went smoothly."
Punti negativi: "Boarding either didn’t announce my zone or didn’t do it clearly enough. The meal service was decent but I don’t think the crew came by with tea or coffee much. The seats were narrower than I recall from previous emirates flights. Information on connections were said to have been updated in the entertainment system, but were not updated in actual fact."

Punti positivi: "Food excellent, seating room to tight"
Punti negativi: "Service in general, bad"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Service was excelleny"

Punti negativi: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."

Punti positivi: "Business class service is good"
Punti negativi: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"

Punti positivi: "I loved the entertainment choices and the food wasn’t bad"
Punti negativi: "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Crew was fantastic!! Definitely will travel with Emirates again!!"
Punti negativi: "Seats a bit uncomfortable but I know nothing can be done about that, so everything else was great."

Punti positivi: "Flight attendants were very friendly and helpful."

Punti positivi: "Friendly crew"
Punti negativi: "I would like better quality in food"

Punti positivi: "Very welcoming. Coach made comfortable. Excellent movie selection"

Punti positivi: "pleasant staff excellent movie selection decent food"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "The cabin, the variety of beverages and the time of the trip"
Punti negativi: "Perhaps the strange breakfast and the TVs quality"

Punti positivi: "Great staff, great food, great entertainment, best possible international economy experience"
Punti negativi: "Boarding process could have been a touch more organized, but not significant"

Punti positivi: "The price."
Punti negativi: "Legroom entertainment show selection remote control {very poor} Food"

Punti negativi: "We landed in Dubabi from Athens a bit late. We were taken by a bus from the plane to the terminal which took 15 minutes. That lefte us about 30 mins before the gate closed From where we were dropped off we walked for about 15 minutes but were nowhere near our gate. We asked Emirates employees to give us a ride in the golf cars. But they all refused, until one had pity on us and gave us a ride. We reached the gate a couple of minutes before the gate closed. When we arrive in Kolkata we were told that out luggage hadn't arrived. They reached our luggage to our Kolkata home a 11:30 pm. What a nightmare. Never again on Emirates."

Punti positivi: "The boarding was efficient."
Punti negativi: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."

Punti positivi: "The airline was good, food fine, entertainment good, and seats comfy."
Punti negativi: "The delay for boarding wasn't communicated good."

Punti positivi: "The staff - every one of them - was pleasant, helpful & knowledgable. Great combination - makes for a terrific flight! The food was really delicious. All 2 desserts we had were in the category of Spectacular! Stickey toffee pudding was off-the-charts fantastic! Chocolate Mousse was terrific and the lemon pie (?) was awesome. I would love to know the baker or confectioner of your offerings so I could purchase from home! Nice touch . . . offering hot steeped tea poured & ready to drink."
Punti negativi: "Boarding seems so disorganized and is doesn't need to be. There were no clear directions for boarding categories which would have helped n the States because we are so used to following a simple procedure. More than that is needed in Athens where the V formation usually rules when talking about lines. Once on board, we were not served anything until @ 90 minutes after takeoff. If people didi not come on board with a drink - that is a long period of time to wait!"

Punti negativi: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Best entertainment system."
Punti negativi: "Wifi didn't work. Seats could be more comfortable."

Punti positivi: "Everybody was polity with smile the trip as good and"

Punti negativi: "seats are way too narrow for such a long trip."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Staff was excellent. Food good. Great choice of movies."
Punti negativi: "Bigger and more comfortable seats."

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Entertainment"
Punti negativi: "I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!"

Punti positivi: "The crew was very nice."
Punti negativi: "The seats had such little cushion that it made the flight extremely uncomfortable."

Punti positivi: "Liked the time of the flight."
Punti negativi: "It left late."

Punti positivi: "The crew was really great and helpful"
Punti negativi: "Only thing that could have been better was ginger ale."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti negativi: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."

Punti positivi: "Crew, food, boarding, service"
Punti negativi: "Very tight seats. Not enough of leg room"

Punti negativi: "It would have better if the flight wasn’t 5 hours late."

Punti positivi: "Good entertainment options"
Punti negativi: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"

Punti negativi: "Seat comfort. Sore behind after 11hrs"

Punti negativi: "A little more leg room would be great"

Punti positivi: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Punti negativi: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Punti positivi: "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Punti negativi: "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"

Punti positivi: "The food was decent and on board entertainment was pretty good."
Punti negativi: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."

Punti positivi: "Food"
Punti negativi: "Everything was great"

Punti positivi: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Punti negativi: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"

Punti positivi: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Punti negativi: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Swiss Airlines Saff was very friendly and helpful"
Punti negativi: "0"

Punti positivi: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Punti negativi: "The leg room or seat closeness."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Smooth ride, most of the crew was very welcoming"
Punti negativi: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Punti positivi: "Steward Very pleasant, helpful and accomodating."
Punti negativi: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Punti negativi: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Punti positivi: "The lovely nice stewardess and Crew kindness."
Punti negativi: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."

Punti positivi: "Staff friendly and flight very smooth"
Punti negativi: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."

Punti negativi: "They put us in different seats. My 7 year old and 3year old were all sitting separately and we could not switch with anyone. The air hostesses were not as helpful as other airlines."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "On time and good service!"

Punti negativi: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Punti positivi: "Friendly team, great food and snacks and tons of movies to choose from."

Punti positivi: "Flight was on time. Food was good for airline food."
Punti negativi: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."

Punti positivi: "Food great!"
Punti negativi: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."

Punti positivi: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Punti negativi: "Boarding was a little chaotic"

Punti positivi: "The crew made the right call after the Swiss computers shutted down"
Punti negativi: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"

Punti negativi: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"

Punti positivi: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Punti negativi: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Punti negativi: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Punti negativi: "Major delay"

Punti positivi: "The larding was terrible. I came in a wheelchair but am able to walk short distances. I spoke to man at the gate about boarding early and he said he would come and get me. But he did not and I had to push and shove with everyone else as their is no plan. Awful! Service was good. Lots of water and juice brought round in the night of"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "So far so good."

Punti positivi: "Flight crew and gate agents were amazing"
Punti negativi: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"

Punti negativi: "Ritardo di 1/2 ora"

Punti negativi: "I paid extra for legroom but was in the main walkway so my feet were stepped on for the entire flight."

Punti positivi: "Nice staff"
Punti negativi: "It was good"

"Flight was overbooked and we didn’t leave on time."

"It was just ok, flight attendants seemed tired and annoyed, they were not pleasant and welcoming."

Punti positivi: "Crew was friendly"
Punti negativi: "Entertainment / TVs were not working"

Punti negativi: "Internet and plane was small and old"

Punti positivi: "The cabin was clean and the crew was friendly."
Punti negativi: "Better snacks. Chips or mini cheese platter"

Punti negativi: "Delayed for hours on runway"

Punti negativi: "Wearing a mask was difficult."

Punti positivi: "Boarding"
Punti negativi: "Food"

Punti positivi: "Felt very clean and so glad they are not selling every seat"

Punti positivi: "Everyone was great."
Punti negativi: "Nothing"

Punti negativi: "Everything was good"

Punti positivi: "We left on time"
Punti negativi: "The size of the plane is just so bad"

Punti positivi: "I always have a consistently good experience on Delta. Everything was great."

Punti positivi: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Punti negativi: "The food was mediocre, to say the least."

Punti positivi: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Punti negativi: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."

Punti negativi: "The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted"

Punti positivi: "N/a"
Punti negativi: "Explain why there’s over a 2 hour delay"

Punti negativi: "Smooth on time flight"

Punti positivi: "Everything was as expected. Few delays but weather related and was only about 90 minutes"
Punti negativi: "Reclining seats"

Punti positivi: "Everything was good except boarding was delayed several times and even after everyone had boarded. We arrived 2 hours behind originally scheduled time as the result."
Punti negativi: "Delta needs to try harder to minimize flight delays."

Punti positivi: "We landed 45 minutes ahead of schedule."
Punti negativi: "Boarding was rushed and we left the gate late."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "N/A"

Punti negativi: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"

Punti positivi: "The food and the treatment"

Punti positivi: "The crew on the airplane was great. We had 2.5 hours turbulences but the crew started to give out drinks as soon they got the ok from the pilot"
Punti negativi: "We went in LGA to the Baggage drop off and the employee there was super rude. On the flight to New York with Delta we had to check our carry ons at the gate because it wasn't enough room for bags in the airplane.so we asked when we checked our one suitcase if we can/should check our carry ons to avoid having to do it at the gate. The delta employee told me sure no problem. He checks in my one suitcase I purchased gives me the tracking paper and says ok have a good flight. I asked him so what is with our carry ons and he told us that that would cost 25$ and we can't check those in at the drop off?!?We ended up taking the carry ons with to the gate and then off course there wasn't enough room on the airplane that we had to check it in. And surprise it was free?? We had never issues with Lufthansa, icelandair etc. with checking our bags at drop off to not needing to carry it around and than still end up to check it at the airplane. Every airline has been more than happy that we volunteer to check our bags that they don't have the trouble at the gate."

Punti negativi: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Punti positivi: "The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time."
Punti negativi: "Virtually no food options."

Punti positivi: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Punti negativi: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."

Punti positivi: "There were many delays and cancellations due to bad thunderstorms at LGA. Despite a few hours delayed (because the airport was closed due to the storm), the flight was still schedule to leave! I was very happy about that. They did issue waivers for those who could not make the later time. Once delta got the ok to fly.. The flight left the gate very fast and we arrived and exited the plane super fast too. The process was so efficient and quick, I did not feel the waiting period. The flight attendance were so happy and positive, they made he flight very enjoyable. Great job delta!"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Arrived safely"
Punti negativi: "Crew arrived late from Buffalo (?!?!) so our 7:59 flight didn’t start boarding until very close to that time. That delay, as Delta well knows, dominoed into LGA’s ATC issues and resulted in an arrival at DCA well after our scheduled arrival."

Punti positivi: "I arrived safely."
Punti negativi: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Nice plane. Efficient crew"
Punti negativi: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Punti positivi: "Comfy on time and personable. Food was good too. Thank you."
Punti negativi: "It was all good."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti negativi: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"

Punti negativi: "Got put on standby despite having purchased my ticket over 1 month in advance"

Punti negativi: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Punti negativi: "No meal service in first class."

Punti negativi: "I understand gate changes happen, but I got 4 texts switching the gates back and forth. Is that necessary?"

Punti positivi: "The crew were professional and courteous"
Punti negativi: "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." A frustrating experience. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay."

Punti negativi: "Ottimo"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

"Courteous and helpful. Comfortable, spacious seats. Arrived quite late which put pressure on connecting flight. Ground service to mitigate the late arrival was almost nonexistent and the one person I found to ask for help was rude and not the least bit interested in being of service."

Punti positivi: "👍"
Punti negativi: "👍"

Punti positivi: "Service is good"
Punti negativi: "If 5 pounds is over to figure it out and go thru and next time will doit Wright"

Punti positivi: "The airplane was brand new and the service was very good."
Punti negativi: "The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason"

Punti positivi: "sedile comodo"

Punti positivi: "i like the food and movie choices."
Punti negativi: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "New aircraft and better management"

Punti negativi: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."

Punti positivi: "Cheap flight. 2 bags allowance. Despite mess with delay flight and cancelation baggage arrived with me."
Punti negativi: "Delay was 1.5 hour. No weather condition just their internal problems. Missed connection in Istanbul. 5 hours waiting . The worst airport i know . No benches to sit or regular waiting areas. Terrible food. Choice fish or pasta... no meat."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible."

Punti positivi: "Excellent service. Very tasty food."
Punti negativi: "Too many voice announcements, interfering with the entertainments system."

Punti positivi: "Food and service in business class were splendid."
Punti negativi: "Absolutely nothing!"

Punti positivi: "I was impressed by how Turkish Air treated me when I missed my connecting flight in Istanbul It was confusing to say the least but once I got to the right location they could not have been any friendlier, kinder, or gracious My hats off to Turkish Air THANK YOU"
Punti negativi: "It was a tight space and they kept giving me things (pillow,blanket, slippers and socks, and headphones) that I didn’t need or have room for I appreciate the thought Return trip I’ll be more aware and decline what I don’t need"

Punti positivi: "Food on flight was good, captain was good pilot"
Punti negativi: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"

Punti positivi: "The food, comfort and wine on Turkish Airlines was wonderful."
Punti negativi: "Turkish Airline’s needs to improve their online experience. Please just pay someone to fix it - you don’t have the city of Los Angeles as a option for home address. In case TA’s web developers are reading this, Los Angeles is the city with LAX in it. I guess you don’t have to know every city, but maybe download a complete list of cities and use that? There are lots of open source options and I can help you, if it gets confusing. Or, alternatively, allow users to type their city with a keyboard. Scrolling through every city in the state of California is not easier than typing Los Angeles. Especially when arriving at Los Gatos and thinking “wait... did I miss it?” That’s not the only thing wrong with your website, but start here. Look Turkish airlines is wonderful, I’m just saying that it was hell actually buying a ticket and signing up for your rewards program."

Punti positivi: "1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!"
Punti negativi: "Although the crew was quite nice, one crew member was kind so-so."

Punti positivi: "The landing"
Punti negativi: "The crew nasty stwarts"

Punti positivi: "Perfect."

Punti negativi: "We r a family of 5 and we did not seat together this Waht bothers the most of the trip that they couldn't put us together"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "All"
Punti negativi: "All"

Punti positivi: "Turkish airlines is the only airlines I fly with for many reasons. Their quaility is a lot better than most of the airlines out there. ( I've flown with many) Although it does tend to be a little bit more expensive it's deffinetly worth it in my opinion."
Punti negativi: "However, unfortunately I have noticed a decline in their service. The food was not as great as it usually is. I had salmon and it was very dry. With the amount of money given to the flight they could have paid attention to it more. It also happened to be my birthday on the flight and my friend who was flying with me called the airlines to ask if there was anything special that can be done. Happily they said that they did do celebrate birthdays and anniversarys. Sadly though nothing was done. Overall was it horrible I would say no but they are starting to loose quality"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Crew, food, beverages, and entertainment were very good."
Punti negativi: "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."

Punti positivi: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Punti negativi: "Explanation was the minimum expected and absolutely required"

Punti positivi: "the staff was so polite and helpful thank you"

Punti positivi: "The food was impeccable- would compete favorably against Etihad, Singapore, Cathay or Emirates Courteous crew who would be the very best with some more training in making customers feel special. Excellent business cabin"
Punti negativi: "Slightly edgy crew"

Punti positivi: "Staff was very good and service in flight was excellent."
Punti negativi: "The flight was delayed at the gate from a late arrival that lead to a 2 hour delay on the tarmac. Handled well by the staff, but if we were on time to begin with, we probably would not have been further delayed."

Punti positivi: "The seats were okay and entertainment was okay. But other than that -"
Punti negativi: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."

Punti positivi: "I have to say that I flew with different companies in my life, Turkish surprised me with the extra luggage and the quantity of food ( I am vegan and they gave me 2 yummy vegan meals). Also the sear were more comfortable than I expected"
Punti negativi: "First of all the staff needs to work on their customers service. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. I almost did not make it. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. Also in the middle of the flight a woman started feeling very bad. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. The poor woman was ill and the entire crew was surrounding her. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!"

Punti positivi: "It was my first time flying with Turkish airlines. I was surprised that economy class was treated like first class in other airlines. I felt like a queen! The food was just unbelievably good (usually I'm not excited about food on planes). I can't imagine what experience you get in actual first class then. Great job! Please, never change it!"
Punti negativi: "The boarding starts an hour before departure. It's overkill. But if it makes you do your job the way you do, that's awesome."

Punti negativi: "I t would have been much better to have a faster check in process"

Punti positivi: "Almost everything but the checkin process at JFK with Turkish Air agent speaking poor English and casting doubt that everything is going to be fine with my trip. Instead she was reacting "the rules are changing every day" and didn't not weather I should need visa for my native country (?!) although I have showed I was born in that country (Macedonia) and the holders of US passports (which I am) -- do not need entry visa to that country. Everything else was good or excellent -- especially food and airplane crew."
Punti negativi: "The checkin process at JFK with Turkish Air agent at JFK (New York) on May 24 - 2017."

Punti negativi: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Punti positivi: "Good entertainment system, nice food"
Punti negativi: "Bad crew. I was so thirsty and asked for water several times but never got them. Left the plane with a huge migraine"

Punti positivi: "Nothing"
Punti negativi: "Flight was canceled"

Punti positivi: "Great flight overall. Comfortable, nice amenities. Staff was polite and helpful."
Punti negativi: "Did not like the carry on being based on weight instead of size. Also did not like that there was not a self check in kiosk."

Punti negativi: "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "I am a frequent Turkish Airways travel and have always enjoyed my experiences with Turkish Airways."
Punti negativi: "My seat was not functioning so I was not able to recline to more comfortably sleep during the flight. The flight was an overnight flight from NYC-JFK to Istanbul, i.e. so a VERY long flight! A flight attendent was not able to get the seat to recline either and said she'd come back to help with another seat or some other solution, but never returned. This made the flight less comfortable and a bit disappointing as my typically experience with Turkish Airways is excellent!!"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The service I received on Turkish Airlines was excellent. I live in rural Rwanda and it was really nice to actually sit back, relax, and not worry about getting to where I was going. The staff was courteous and friendly and even let me keep my can of tomato juice. These may seem like small things to you but it made me feel at home for the first time in over a year and I want you guys to know I truly appreciated it. In addition to that, the flight was actually affordable and I was able to make it to New York to surprise my mom for her 60th birthday. Job well done! Thanks again and best of luck! Sincerely, Emily Hardy"

Punti positivi: "The crew on the flight were very nice"
Punti negativi: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

Punti negativi: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."

Punti positivi: "Overall everything was fine"
Punti negativi: "Slow serving refreshment, not enough for long flight, need little bit more, aircondition not work so good"

"I missed the flight!!!! , they left me !"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Everything was super. Really"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was charged $60.00 for luggage"

Punti positivi: "The confort and quality of Lufthansa is excellent!"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Better food"

Punti positivi: "The bus was one of the most comfortable international flights I have ever been on."
Punti negativi: "Somehow, our luggage never made it to Rome, despite a nearly four hour layover in Munich. Disappointing."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable."

Punti negativi: "Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you."

Punti positivi: "Not much compare to other airlines"
Punti negativi: "Food!"

Punti positivi: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Punti negativi: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Entertainment"
Punti negativi: "Female flight attendant was rude and unprofessional."

Punti negativi: "Voli in ritardo"

Punti positivi: "Crew, connections with other flights, entertainment"
Punti negativi: "Lufthansa has always had great food quality but with this flight it was dissapointig."

Punti positivi: "Flight crew and airport crew very helpful"
Punti negativi: "4 hrs delayed which delayed my whole trip over 6 hrs"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Never given a choice on food like others. It was just given to me."

Punti positivi: "Great movie choices . Flight on time, comfortable. No turbulence, smooth."
Punti negativi: "I did not like the food … I’m allergic to dairy so I can’t have cheese or cream in pasta or milk in polenta with beef stew. So there wasn’t anything for me to eat. Plus the crew should tell you what kind of pasta you’re getting! I got the pasta but I didn’t know it was filled with cheese and cream but by the time they came back to me I told them that I can’t have this they didn’t have anymore left of anything so I didn’t have anything to eat. And the breakfast the next day was awful. And by the way I saw that the crew had a really good meal. I should be able to pick up meal ahead of time… When you’re booking. It was a long day with no hot meal."

Punti positivi: "The crew onboard the flight was very friendly and accommodating! They did their best with what they had. I also like that there were diabetic and vegetarian meals offered, although the diabetic meals should ideally focus on lower carbohydrate totals. Fruits and breads can pack just as much sugar as sweets."
Punti negativi: "Starting with the boarding area at LAX, there was some really high pitched siren that kept going off over and over which no one seemed to care to investigate or do anything about. It was very irritating, and seemed to put lots of passengers in a bad mood before the plane even started boarding. Then when they announced boarding was beginning, everyone got up and created massed around creating four chaotic lines. It was a mess. We left 45 min late, which caused us to run to make our connecting flight because the person at the gate never told us it was also going to be leaving late. The plane itself was extremely uncomfortable as well. I'm 5'8" tall and that's mostly torso. I fit easily in the back seat of my buddy's mini Cooper, and I could barely fit in the space without my legs hitting the seat in front of me. That was before the guy in front of me put his seat back and made it so I could barely reach under my seat. Then there was the control panel for my personal video monitor. The panel was located on the armrest in just the right spot where Everytime I put my hand down I accidentally pressed a button to call the flight attendant, or turn the video screen on off, which was really obnoxious when I was trying to sleep and kept accidentally turning on the bright screen which woke me up. The video monitors we're also touch compatible, but the screen was horrible about registering finger presses which led to the lady in the seat behind me smashing the screen as hard as she could repeatedly with her finger, which vibrated all the was through my headrest so I could feel it as if she were trying to get my attention. There was also no air flow above the seats... You simply had to rely on the flight attendant to set a temperature that the whole cabin enjoyed, or you had to suffer silently. Finally, the reading lights on the plane we're so high up that turning one on lit up all the seats around you as well, which meant you had to choose to either sit in the dark and not read, or turn on your light and read quietly while the people around you cursed your name while attempting to get some rest."

Punti negativi: "Troppo freddo"

Punti positivi: "This 10+ hour plane ride was one of the longest and one of the best flying experiences we have had. The flight was smooth and comfortable. The flight attendants were very nice and their hospitality were second to none. We will definitely fly with Lufthansa again!"
Punti negativi: "A little more cushion on the seats please!"

Punti positivi: "Food was good. The flight left on time. There were so many movie options."
Punti negativi: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Punti negativi: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."

Punti positivi: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Punti negativi: "it was all great and professional."

Punti positivi: "The food was very good"
Punti negativi: "Nothing"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Great Service from the crew!"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"