Trova voli economici da America settentrionale per Catania

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti negativi: "Being on time"

Punti positivi: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Punti negativi: "Staff kept reaching past me to shut my window without asking me first. Very rude."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "The crew we're good"

Punti negativi: "Very less leg room"

Punti negativi: "Niente"

Punti negativi: "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."

Punti positivi: "Supportive to my family needs traveling with 2 babies"
Punti negativi: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"

Punti negativi: "Having Christian music to listen to on the flight as an option"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Everything except food"
Punti negativi: "Food"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Punti negativi: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."

Punti negativi: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Comfort"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Excellent food and serving"

Punti negativi: "Seat was uncomfortable"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "The food and the entertainment was great! Very comfortable seats."
Punti negativi: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."

Punti negativi: "hh"

Punti positivi: "Staff was wonderful, food goood !"
Punti negativi: "More you to stretch out"

Punti negativi: "Food"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "The crew and attempt to help with anything I needed"
Punti negativi: "Limited leg room for a big guy like me. My cancelled flight from Boston to phx was too long of a layover"

Punti positivi: "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"

Punti positivi: "Perfect"

Punti positivi: "The flight was on time"
Punti negativi: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."

Punti positivi: "I liked the options for entertainment and comfort."
Punti negativi: "Crew and Boarding crew were not at all respectful, they were very rude."

Punti positivi: "I slept well since I updated to business class."
Punti negativi: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Cabin crew"
Punti negativi: "Nothing i like even."

Punti positivi: "Very comfortable flight in A380"
Punti negativi: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."

Punti positivi: "customercare was good. Thank you."

Punti negativi: "they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it"

Punti positivi: "New aircraft."
Punti negativi: "Not enough storage space. Beds not the most comfortable. No wi-fi."

Punti positivi: "The crew and overall experience was great. Comfortable travel conditions and crew was very responsive and proactive in comfort."
Punti negativi: "Food was mediocre, nothing special."

Punti positivi: "excellent services thanks"
Punti negativi: "services provided to impaired handicap persons ,need improvement thanks"

Punti negativi: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Our stewardess was not the friendliest!"

Punti negativi: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Punti negativi: "The food is good k"

Punti positivi: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Punti positivi: "The entertainment was good"
Punti negativi: "The food on the 2nd flight was bad"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was great. Phenomenal even."
Punti negativi: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Punti negativi: "Actually making the flight"

Punti negativi: "Movies , Wi-Fi , Live Shows"

Punti negativi: "On time"

Punti positivi: "Crew was very nice and attentive"
Punti negativi: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Punti positivi: "The crew was great! The entertainment was pretty good too."
Punti negativi: "The cabin was WAY too warm."

Punti positivi: "Food was good. Crew was kind and gracious."
Punti negativi: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Great staff and air flight attendants"

Punti positivi: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Punti negativi: "The delay to fly was the only issue"

Punti negativi: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Punti positivi: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Punti negativi: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Punti positivi: "Missed this flight because the first one was late"

Punti positivi: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Punti negativi: "Several delays and gate changes."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "The way the movies, needed extra parts. No touch screen"

Punti negativi: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Punti negativi: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Punti positivi: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Punti negativi: "Boarding and in-flight experience were excellent."

Punti positivi: "Everything except the seats."

Punti positivi: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Punti negativi: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Punti positivi: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Punti negativi: "The flight was delayed by 85 minutes from Newark to Zurich"

Punti positivi: "Good staff, good boarding, good announcements"
Punti negativi: "The chairs are so small!"

Punti positivi: "Clean, modern plane, friendly and attentive crew"
Punti negativi: "Cramped space in economy!"

Punti negativi: "It was very late, with us on it."

Punti positivi: "Comfortable flight. The crew was very nice and amenities were fine."
Punti negativi: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Punti positivi: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Punti positivi: "Friendly Staff"
Punti negativi: "N/A"

Punti positivi: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Punti positivi: "Stewards are very kind and friendly unlike those in US flights."
Punti negativi: "None."

Punti negativi: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Punti positivi: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Punti negativi: "Nothing"

Punti positivi: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Punti negativi: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Punti positivi: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Punti negativi: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Punti negativi: "Warm breakfast in coach would be appreciated, but i understand it is just coach."

Punti positivi: "good food, excellent entertainment selection"
Punti negativi: "late boarding, late take off, missed my connection"

Punti negativi: "Seating and foot space was uncomfortable to me."

Punti positivi: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Punti negativi: "It was delayed a little."

"Flight was overbooked and we didn’t leave on time."

"It was just ok, flight attendants seemed tired and annoyed, they were not pleasant and welcoming."

Punti positivi: "Crew was friendly"
Punti negativi: "Entertainment / TVs were not working"

Punti negativi: "Internet and plane was small and old"

Punti positivi: "The cabin was clean and the crew was friendly."
Punti negativi: "Better snacks. Chips or mini cheese platter"

Punti negativi: "Delayed for hours on runway"

Punti negativi: "Wearing a mask was difficult."

Punti positivi: "Boarding"
Punti negativi: "Food"

Punti positivi: "Felt very clean and so glad they are not selling every seat"

Punti positivi: "Everyone was great."
Punti negativi: "Nothing"

Punti negativi: "Boarding crew not very friendly"

Punti negativi: "Seats are tiny"

Punti positivi: "I always have a consistently good experience on Delta. Everything was great."

Punti positivi: "Quick and easy boarding and departing. Wonderful and friendly staff."
Punti negativi: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."

Punti negativi: "3 hours late!!!"

Punti positivi: "Exit row seating for no extra charge"
Punti negativi: "Seat mate not friendly"

Punti positivi: "The crew was amazing"
Punti negativi: "Other travellers where rude"

Punti positivi: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Punti negativi: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."

Punti positivi: "Flight was short"
Punti negativi: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."

Punti positivi: "N/a"
Punti negativi: "Explain why there’s over a 2 hour delay"

Punti positivi: "Everything was as expected. Few delays but weather related and was only about 90 minutes"
Punti negativi: "Reclining seats"

Punti positivi: "Yes"
Punti negativi: "It was well executed flight"

Punti positivi: "Everything was good except boarding was delayed several times and even after everyone had boarded. We arrived 2 hours behind originally scheduled time as the result."
Punti negativi: "Delta needs to try harder to minimize flight delays."

Punti positivi: "We landed 45 minutes ahead of schedule."
Punti negativi: "Boarding was rushed and we left the gate late."

Punti negativi: "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service...."

Punti positivi: "The crew was nice"
Punti negativi: "The food"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "The flight was great from beginning to end. I have no complaints."

Punti negativi: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"

Punti positivi: "I did get home eventually"
Punti negativi: "Flight was delayed. Seats are cramped."

Punti negativi: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Punti positivi: "The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time."
Punti negativi: "Virtually no food options."

Punti positivi: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Punti negativi: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."

Punti positivi: "There were many delays and cancellations due to bad thunderstorms at LGA. Despite a few hours delayed (because the airport was closed due to the storm), the flight was still schedule to leave! I was very happy about that. They did issue waivers for those who could not make the later time. Once delta got the ok to fly.. The flight left the gate very fast and we arrived and exited the plane super fast too. The process was so efficient and quick, I did not feel the waiting period. The flight attendance were so happy and positive, they made he flight very enjoyable. Great job delta!"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "I arrived safely."
Punti negativi: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "At least the flight wasn't cancelled?"
Punti negativi: "Five minutes before the scheduled boarding time, it was announced the flight was delayed by 1 hour 25 minutes. I am almost certain this was not weather-related, according to flight trackers. I understand that weather delays are essentially out of airlines' hands. However, if the delay is caused for other reasons like "mechanical issues", or any other errors or miscommunications within the airline itself, then they should be held liable. My time is worth money, so any delays not weather-related should result in a reasonable refund based on the duration of the delay. An apology doesn't placate customers' frustration and inconvenience due to delays."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "The flight was practically empty!"
Punti negativi: "Paid for comfort, Delta offered free drinks to everyone. Unfortunately though the flight attendant did not bring us the alcohol we ordered and mixed 3 different kinds of whiskey into two glasses! We always are given our bottles separate from the mixer. Oh well. Did to being in so late it took us an hour to get a cab in Detroit."

Punti negativi: "Got put on standby despite having purchased my ticket over 1 month in advance"

Punti negativi: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Punti positivi: "Delta made the experience great"
Punti negativi: "Flight was delayed almost two hours"

Punti negativi: "Ottimo"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti negativi: "No coffee no tea. Disgusting."

Punti negativi: "Foddd no gud"

Punti positivi: "sedile comodo"

Punti positivi: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Punti negativi: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."

Punti positivi: "Convenience"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Punti positivi: "Everything."
Punti negativi: "Nothing."

Punti positivi: "Great food options, very tasty. Crew was attentive, polite and professional."

Punti positivi: "Everything with the airline was just fine. I’m overall very happy with the flight."
Punti negativi: "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."

Punti positivi: "Nothing."
Punti negativi: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Food on the second leg ( Istanbul to Delhi ) of the journey was good."
Punti negativi: "Poor Boarding In Chicago, no lines were formed to let people board in an organized fashion. Insufficien/inappropriate food ( BEEF Prevented choices ) - Eliminate beef from your food choices. Many people like me can eat Non vegetarian meals like chicken, fish , EXCEPT BEEF Ran out of the Salmon fish dish. I was given a snacking cheese sandwich instead! This would not have happened if you had selected other than a beef dish! Cramped seating. The airlines greed shows in picking out the seat placement design. The plane had extremely limited knee room. I'm five foot five inches tall and my knees were almost touching the seat in front."

Punti positivi: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Punti negativi: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."

Punti positivi: "In flight entertainment system and food. Courteous crew."
Punti negativi: "That they destroyed one of our suitcases"

Punti positivi: "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
Punti negativi: "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."

Punti negativi: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Punti positivi: "The service was very nice and courteous"
Punti negativi: "The seats don’t match up to the comfort level and privacy of the other airlines"

Punti negativi: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."

Punti negativi: "Boarding took a longer time than normal"

Punti positivi: "Easy check in"
Punti negativi: "Please include sea food in your menu"

Punti positivi: "Comfortable but narrow seats."
Punti negativi: "Entertainment system could do with more selection."

Punti positivi: "Nothing"
Punti negativi: "Nothing"

Punti negativi: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Turkish airlines has great service and crew in plane."
Punti negativi: "Hi, The flight was great. However my layover at airport lounge was long. I didn't like their (Turkish Business lounge)policy for not letting me have the room to sleep as the layover was more than 7hrs. I was told to ask for a hotel at reception. When i did, they said that they dont have any hotel inside and cant take me to ourside hotel too. The staff at reception of lounge was not courteous either. I only needed the room to sleep for 3 or 4 hrs. Anyway, the flight itself was great, no complaints"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "I sat in coach but was treated like I was in first class. Hot towels. Entrees were very excellent. The food was above what I expected coach meals to be from my experiences flying different carriers to over 8 different countries. The customer service was amazing! The lady flight attendant for my section was very attentive and friendly. When I came out of the bathroom, I accidentally interrupted one male flight attendant from doing his job, he politely gestured which reassured me that he would be right with me when he was done with what he was doing. I asked him if they had any heartburn or antiacids available which they didn't. These 2 interactions with the flight attendants made the flight very enjoyable."
Punti negativi: "I was in couch and in the middle seat. I usually get the aisle or window so it was a hard adjustment to sleep in the middle seat because I didn't have leg room and couldn't lean my body against anything so I had to shift often to avoid my bottom from feeling numb."

Punti positivi: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Punti negativi: "Explanation was the minimum expected and absolutely required"

Punti positivi: "Comfort"
Punti negativi: "They lost one of our bags."

Punti positivi: "The service was impeccable!"
Punti negativi: "Nothing"

Punti positivi: "crew was very very nice!"
Punti negativi: "not enough leg room"

Punti positivi: "Flight attendants are professional and efficient, and the aircraft is clean and has an excellent entertainment center for all passengers."
Punti negativi: "Rows are too close, with my knees pressed against the seat in front of me. That is misery for the 10-hour flight from Chicago to Istanbul. We had a much better experience when we flew Turkish Airlines a few years ago. Sad!"

Punti negativi: "Crew was slow to pick up trays."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "food was excellent"
Punti negativi: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."

Punti positivi: "There was a lot to choose entertainment wise."
Punti negativi: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."

Punti positivi: "That was good every thing, thank you."
Punti negativi: "Nathing wrong."

Punti positivi: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Punti negativi: "More legroom would be nice. Boarding was a bit delayed for no visible reason."

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Ottimo il cibo."

Punti positivi: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Punti negativi: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"

Punti positivi: "Thats awesome"
Punti negativi: "All personel it was good."

Punti positivi: "Turkish Airlines is the best airlines we have every flown on in our international travels. The food is excellent. The service is excellent."

Punti positivi: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Punti negativi: "Nothing"

Punti positivi: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Punti negativi: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."

Punti positivi: "Arrived early, nice bus. Class lounges"
Punti negativi: "Friendly flight attendants, more comfort . Better food. Faster service"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Great crew who were prompt with service and friendly!!"
Punti negativi: "Notjing"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "All of our luggage was lost and did not arrive in Prague"

Punti negativi: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Punti positivi: "Fabulous service"
Punti negativi: "Not a thing"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"

Punti negativi: "N"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti positivi: "The crew on the jet were fine. The entertainment was good too."
Punti negativi: "The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified."

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "I have never been treated so poorly by counter people in my life!"
Punti negativi: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The flight was nice and the people were friendly and good"
Punti negativi: "My stroller’s leg got broken and I did report"

Punti negativi: "Getting through security in Munich was a nightmare and I almost didn't make this flight. Luckily i had a friend that asked them to hold the plane but there seemed to be no communication that people from other flights were delayed getting to the gate. Very frustrating."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Sandwiches seeved"
Punti negativi: "Plane was 1/2 hr late due to computer issues"

Punti positivi: "Lots of space....very comfortable seat."
Punti negativi: "Can’t think of a thing."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "I wish service could be a bit faster. Due to turbulence our second meal could not be served at all. Not sure why the passengers were not served as they were seated. Some passengers were served, some didn’t get served at all. It was a long journey coming from Boston. Imagine arriving home after 1 am without any food."

Punti negativi: "Very little leg room, when perso in front of you reclines it’s impossible to open table"

Punti positivi: "The flight was fine. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled. We were switched to TAP Portugal for the 22nd. When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. We did get seats at the last moment, always kept abreast by TAP representatives. The flight was a non-stop flight, leaving at 6 PM arriving by 6 AM, far better than the connections with changes the day before."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "We flew economy so didn’t expect much, but these seats were VERY narrow. I usually will tuck my legs up on the seat to sleep. No way, this seat was simply hip width. No room to shift from side to side."

Punti positivi: "Beautiful new plane — supremely clean"

Punti positivi: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Punti negativi: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."

Punti positivi: "It was great."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."