Trova voli economici per San Jose

Punti negativi: "On time and comfortable"

Punti positivi: "Onboard service was perfect - prompt, friendly and professional"
Punti negativi: "The cabin was always kept a bit warm"

Punti positivi: "Meal, crew"
Punti negativi: "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."

Punti positivi: "Crew was amazing.Premium economy seats were superb. Food was also good."

Punti positivi: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."

Punti positivi: "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
Punti negativi: "The food and the drink selection."

Punti positivi: "Crews and services."
Punti negativi: "My seat."

Punti positivi: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Punti positivi: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Punti negativi: "The food was not enough, we felt so hungry before arriving."

Punti negativi: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"

Punti positivi: "All the flight attendants were doing excellent customer service and there was good food."
Punti negativi: "There was nothing that I didn't like."

Punti positivi: "Excellent service."

Punti positivi: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Punti negativi: "Same repeating music"

Punti positivi: "Great service by the crew! Excellent food and flight was on time,"
Punti negativi: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Punti positivi: "Excellent service. Good food. Great entertainment selection."
Punti negativi: "No free WiFi"

Punti positivi: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Punti negativi: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"

Punti positivi: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."

Punti positivi: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Punti negativi: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"

Punti positivi: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Punti negativi: "The food good but not great. But...it’s airplane food."

Punti negativi: "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."

Punti positivi: "Great airline!"
Punti negativi: "some of the gates can be long walk"

Punti positivi: "Very convenient and generally positive experience on this flight. Modern aircraft as well."
Punti negativi: "Small seats, what do you expect from economy."

Punti positivi: "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."

Punti positivi: "friendly flight attendants, clean toilets"
Punti negativi: "the stroller take forever to show up when landing"

Punti positivi: "Generally the fligt was wonderful."
Punti negativi: "Of course I had a correct USB cable for i ad, I can not chage it."

Punti positivi: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Punti negativi: "Seat felt so narrow. Limited selection of movies."

Punti positivi: "Food, staff, and entertainment."
Punti negativi: "Tight space and the tray was on the dirty side."

Punti positivi: "Good experience. Crew are kind and friendly!"

Punti positivi: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Punti negativi: "Sleeping upright is really difficult, but then I knew that."

Punti negativi: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"

Punti negativi: "No individual air conditioning. Centralized AC got hot. Old plane 777 Once I got to lax, there were no guide on getting to domestic connecting flight (united). After getting pampered with awesome ANA service, you get slapped with horrible united customer service."

Punti negativi: "They refused to board because the united dis not allocate the flight date and ANA check in counter did not help to coordinate."

Punti positivi: "Service was amazing."
Punti negativi: "Nothing."

Punti positivi: "The crew"
Punti negativi: "No food available only drinks"

Punti positivi: "the service is good"
Punti negativi: "the seat is too small"

Punti positivi: "Crew is always awesome on ANA flights"

Punti positivi: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Punti negativi: "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."

Punti positivi: "The staff were polite and highly professional. It was an enjoyable flight."

Punti positivi: "All good"
Punti negativi: "nothing"

Punti positivi: "The best service I have ever received. The stewardess ladies are incredible."
Punti negativi: "Alternative movie options."

Punti positivi: "Everyone staff member was friendly and helpful. Dinner was great."
Punti negativi: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."

Punti positivi: "Crew were friendly & accomodating... More room space on seats & in between seats...I will definitely fly with ANA again."

Punti positivi: "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
Punti negativi: "Can't think of anything negative."

Punti positivi: "Smooth flight with great service"

Punti positivi: "Great plane Great movies Great seat"

Punti positivi: "They found us seats next to each other even though it said only middle seats were available"
Punti negativi: "Entertainment options are terrible. Food is terrible. Leg room terrible. Glad it arrived 30 minutes early"

Punti positivi: "Nice flight"

Punti negativi: "It was a rough landing."

Punti positivi: "ANA service was very good"
Punti negativi: "the layover was very long and uncomfortable. the was you configured the trip was very bad. 20hours in japan and 8hours in Chicago!!"

Punti negativi: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."

Punti positivi: "Yes"

Punti negativi: "Food"

Punti negativi: "Food"

Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"

Punti positivi: "Flight"
Punti negativi: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Punti negativi: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."

Punti negativi: "Delay delay delay and i have to stay in hotel"

Punti negativi: "As with all economy seating...it is cramped"

Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"

Punti positivi: "Friendly crew"
Punti negativi: "No alcohol served"

Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Punti positivi: "The attendants were great."
Punti negativi: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Punti positivi: "Attentive crew, good menu"
Punti negativi: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"

Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Punti positivi: "Staff were fantastic."
Punti negativi: "Better movies please."

Punti negativi: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Punti positivi: "Same again the crew were fab"

Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

Punti positivi: "In-flight crew was excellent."

Punti positivi: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Punti negativi: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"

Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"

Punti positivi: "Faultless as per usual QA flights"

Punti positivi: "Quick"

Punti positivi: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Punti negativi: "Additional toilet may be considered"

Punti positivi: "Service and food"

Punti negativi: "One restroom was out of service"

Punti negativi: "Stupid and unbelievable rules"

Punti positivi: "Leaving that god forsaken airport after hours of waiting in lines."
Punti negativi: "Everything"

Punti positivi: "great crew and food."
Punti negativi: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"

Punti negativi: "The seats were cramped"

Punti positivi: "On general quite good"
Punti negativi: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Punti positivi: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Punti negativi: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Punti negativi: "Food."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "I liked the food, the crew, and the team at the airport was nice and professional."

Punti negativi: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"

Punti positivi: "Crew professionalism"
Punti negativi: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"

Punti positivi: "Flight was great, best over seas flight I've ever had!"
Punti negativi: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"

Punti negativi: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti negativi: "The layover was too long"

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti negativi: "Seat cushion was hard for long flight time!"

Punti positivi: "Enjoyed the personal attention and charming personality of the flight crew!"
Punti negativi: "Can't think of any!"

Punti negativi: "The seats are terrible."

Punti positivi: "a wonderful experience to travel with Qatar airways, recommended for others as well."

Punti positivi: "Overall - Flight was good."
Punti negativi: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "excellent crew, helped me through my nerves about flying"
Punti negativi: "would have loved to sit upstairs in the bar area."

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Punti negativi: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."

Punti negativi: "Niente"

Punti positivi: "Evrrything"

Punti positivi: "Crew & food was amazing"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Crew was great"
Punti negativi: "Not enough room for baggage"

Punti positivi: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Punti negativi: "Not applicable"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Easy check in and comfortable flight. The crew are very helpful."
Punti negativi: "Boarding"

Punti negativi: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Delayed by 3 hours!!"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "The attendant at the counter gave us 2 very bad seats together but did not indicate no tray table . was no problem because on the plane we switched."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Loved the service. My flight was from NYC to Milan."
Punti negativi: "There was not one thing."

Punti positivi: "Everything!"
Punti negativi: "Nothing"

Punti positivi: "On time, entertainment good crew"
Punti negativi: "Food was bland"

Punti positivi: "The movie selections, and really nice lighting on board."

Punti positivi: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Punti negativi: "Boarding was too Long with to much security measures"

Punti positivi: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Punti negativi: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."

Punti positivi: "customer service of crew was good."
Punti negativi: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."

Punti positivi: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."

Punti positivi: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Punti negativi: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "Movie selection was good."
Punti negativi: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."

Punti positivi: "Attentitive staff, leg room, food, entertainment - all great"
Punti negativi: "Still wish I could buy better wine during the flight from Economy. Would pay $100 a bottle for great wine. The wine in coach is undrinkable."

Punti positivi: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Punti negativi: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."

Punti positivi: "Great airplanes. Crew is is helpful and kind."

Punti positivi: "Easy boarding, great service"
Punti negativi: "I couldn't pick my own seat"

Punti positivi: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Punti negativi: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"

Punti positivi: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."

Punti positivi: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Punti negativi: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."

Punti positivi: "Very good airline with professional stafff and much better comfort than most other airlines"
Punti negativi: "The food was pretty bad. I didn't even eat on the return flight."

Punti negativi: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."

Punti negativi: "The flight could have been on time"

Punti positivi: "Amazing"
Punti negativi: "Nothing"

Punti negativi: "Purchased food on board. Dry and unappealing."

Punti positivi: "Great crew, early arrival"
Punti negativi: "Old screens, snacks getting smaller, too much ice in the drinks"

Punti negativi: "Bag drop agent was not helpful."

Punti positivi: "Nice on board crew."
Punti negativi: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."

Punti positivi: "I liked the choices of movies"
Punti negativi: "The seats were dirty and the snack choices are not healthy at all."

Punti positivi: "The staff was very nice and helpful with prechecking my bag at the gate."
Punti negativi: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."

Punti positivi: "The crew was excellent."

Punti positivi: "Great crew, easy process overall"
Punti negativi: "Make 1st class cheaper and give free wifi!"

Punti positivi: "Seat comfort"
Punti negativi: "Lot of turbulence. Provided videos/entertainment without providing headphones"

Punti positivi: "Very nice, pleasant crew."
Punti negativi: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."

Punti positivi: "Great crew, snacks, comfortable flight."

Punti positivi: "Great experience!"

Punti positivi: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."

Punti positivi: "The seats were very comfortable even though legroom was limited in the basic cabin."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Was gud"

Punti positivi: "Good crew."
Punti negativi: "Very tight spaces. No tv."

Punti positivi: "Comfy seats, quick service."
Punti negativi: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."

Punti positivi: "Service by the Delta team"
Punti negativi: "Seats not roomy enough"

Punti positivi: "great service, easy to get on and off, snack options and drinks were all great"

Punti positivi: "Service; security gate in NY close to departure gate."
Punti negativi: "Arrival Gate in San Jose far from exit."

Punti positivi: "Flight attendants were excellent, flight from Milan to JFK, while long was reasonably comfortable. Food was pretty good. Lots of free movie and TV choices. Leg room was OK."
Punti negativi: "It would be nice if the seats leaned back just a little more for sleeping. Make certain you have used the restroom before you get to JFK and customs. Customs was a pain but I had lots of time between flights."

Punti negativi: "Not much food offered on a long flight."

Punti positivi: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Punti negativi: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "I was traveling alone with my (cranky) infant son and the crew members were kind and accommodating. Though the flight was delayed by almost 2 hours, the crew worked quickly to ready the replacement plane and the pilot made up time and got us to San Jose as quickly and safely as possible."
Punti negativi: "The original plane had mechanical issues, which caused an almost two hour delay while waiting for a replacement plane to arrive. Since I was traveling alone with my young son, after an already long previous flight, it made for a more difficult trip."

Punti negativi: "Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through."

Punti negativi: "It’s was the best flight in my life"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti negativi: "Was in seat 16A and got bumped to 12E. If you know Delta aircraft, that's exit row window, for the EC (more legroom) but middle. The problem is that nothing can compete with the exit row for leg room and being crammed between two guys isn't an upgrade either. Plus, due to proximity, got sick. And the flight was delayed leaving - due to the late arrival from ATL (Delta HQ) which had a power outage. And no video entertainment. No meals."

Punti positivi: "As always, the crew and amenities were first rate."
Punti negativi: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."

Punti positivi: "On time arrival"
Punti negativi: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"

Punti positivi: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Punti negativi: "The pilot did a nice job of flying in and banking so we could see the view.."

Punti positivi: "Almonds"
Punti negativi: "Seat, did not get upgraded"

Punti positivi: "Fast and comfortable"
Punti negativi: "No tv but understanding"

Punti positivi: "Crew was curious and quick to think of alternative solutions."
Punti negativi: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."

Punti negativi: "Ottimo"

Punti negativi: "Smooth"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "The flight was very on-time and it reached the destination even earlier than expected."

Punti positivi: "I will know more on my flight back to my destination!"

Punti positivi: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
Punti negativi: "On this occasion I actually enjoyed it all"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Crew extra nice"
Punti negativi: "Food"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "The flight was delayed so we had to taxi over an hour on the runway at around 11pm. Would have been nice to have been served water or something while waiting"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "1. NON-Organization lines for boarding passengers 2. Very rude and disrespectful communication skills of male flight attendant This flight left me with very unpleasant experience."

Punti positivi: "Actually a very roomy plane for these days. Highly recommend this flight and plane type."
Punti negativi: "The food sucks - bring your own."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "If Lufthansa had not lost my luggage."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "It was one hour late leavinh"

Punti positivi: "Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies."

Punti negativi: "Voli in ritardo"

Punti positivi: "Plenty of food"

Punti negativi: "I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together."

Punti negativi: "It was a horrible experience. I was trying to check in a few hours before my flight, and my reservation just vanished. I was on the phone with VAYAMA twice, and both times they were extremely unhelpful and one of the times just very very rude! I will not be booking with Kayak again."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The crew was very accommodating, Frequently offered water also."
Punti negativi: "Can t think of anything."

Punti positivi: "Short flight so no entertainment, but got a continental breakfast anyway. Good cofeee. Flight on time."
Punti negativi: "There was no downside."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "They are prompt and very fast at loading and unloading. Quite a bit better than any other airline I have used. Leg room on small airplanes was good in economy, but not as good on larger jet to USA. The servers offered me ice in my water bc I am American. I appreciated that so much since I'd spent the last 12 days in Europe where no one serves with ice!"
Punti negativi: "nothing"

Punti negativi: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Punti negativi: "Troppo freddo"

Punti positivi: "Good service"

Punti positivi: "The crew was very pleasant and professional"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The food was excellent"

Punti positivi: "I had 20 mins to transfer from one flight to the next on a bank holiday weekend full of passengers. The staff stopped me and two other passengers to completely expedite our transfer process and I made the connecting flight."

Punti negativi: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."

Punti positivi: "The crew was nice"
Punti negativi: "The boarding process and the fees"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Good service on plane seats weren't bad."
Punti negativi: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Good snacks"