Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
8,8
Punti positivi: I liked checking in early online, bypassing lines. This is a great incentive when choosing my next rental. Drop-off was easy.
Punti negativi: When checking out, I wanted the attendant to check the car for dents/scratches. She wouldn’t do it. She seemed irritated that she had to write something down. Note was written on a map. There isn’t a form, or something more formal?
recensione fornita da
-
10,0
Punti positivi: easy drop off and pick up
recensione fornita da
-
6,0
Punti positivi: Had choices for the vehicle i asked for
Punti negativi: Too many hidden fees
recensione fornita da
-
10,0
Punti positivi: Friendly staff, quick check out, and easy pick up and drop off.
recensione fornita da
-
7,2
Punti positivi: Easy drop-off, manager was terrific -- very interested in my renting experience.
Punti negativi: The employee who checked me in seemed like he had retired from years of successfully frustrating folks at the DMV. Several people were waiting for cars, with the employee working solo. This is not the employee's fault if staffing was a bit light. That said, the employee did not let the line increase his/her work tempo -- no sense of urgency whatsoever. Fortunately, the longer-than-anticipated wait could have been avoided. I want to see employees working hard, perhaps even acknowledging that they know the line is long and they will do their best to get to us as soon as possible. When there is no attempt to work at a more rapid pace so that customers can minimize their wait time, it is disheartening and quite frustrating. Rental vehicle was very clean inside. The only nitnoid thing I'd mention is that the external mirrors were laden with water spots, which reduced their utility.
recensione fornita da
-
4,4
Punti positivi: the customer service agent at the counter in San Josr was great!
Punti negativi: the car was filthy- food crumbs and sticky spots all over the interior, plus a TERRIBLE smell. it was disgusting to be in and was the low point of my travel experience.
recensione fornita da
-
10,0
Punti positivi: Simple easy process
recensione fornita da
-
10,0
Punti positivi: Rented an intermediate SUV for a trip to Yosemite. Easy pick up. Car had Apple Carplay which was a great feature.
recensione fornita da
-
10,0
Punti positivi: The gentleman at the counter was terrific. Quick, no pressure, he conversed. The gentlemen who put me in the car was friendly and helpful, even encouraged me to walk around the car, take pics beforehand if I saw any chips or dings. My wife lost her phone in the car, Amanda was so nice and helped
Punti negativi: This was one of the best car rental experiences I’ve ever had.
recensione fornita da
-
8,8
Punti negativi: The car almost got over heated when driving up a hill
recensione fornita da
-
10,0
Punti negativi: Did not receive my receipt at end of trip
recensione fornita da
-
5,6
Punti negativi: They are trying to claim hail damage. Hail damage to the roof, in California, in August, it is in the high 90s!
recensione fornita da
-
8,8
Punti positivi: I liked checking in early online, bypassing lines. This is a great incentive when choosing my next rental. Drop-off was easy.
Punti negativi: When checking out, I wanted the attendant to check the car for dents/scratches. She wouldn’t do it. She seemed irritated that she had to write something down. Note was written on a map. There isn’t a form, or something more formal?
recensione fornita da
-
10,0
Punti positivi: easy drop off and pick up
recensione fornita da
-
10,0
Punti positivi: Friendly staff, quick check out, and easy pick up and drop off.
recensione fornita da
-
10,0
Punti positivi: Simple easy process
recensione fornita da
-
10,0
Punti positivi: Rented an intermediate SUV for a trip to Yosemite. Easy pick up. Car had Apple Carplay which was a great feature.
recensione fornita da
-
10,0
Punti positivi: The gentleman at the counter was terrific. Quick, no pressure, he conversed. The gentlemen who put me in the car was friendly and helpful, even encouraged me to walk around the car, take pics beforehand if I saw any chips or dings. My wife lost her phone in the car, Amanda was so nice and helped
Punti negativi: This was one of the best car rental experiences I’ve ever had.
recensione fornita da
-
8,8
Punti negativi: The car almost got over heated when driving up a hill
recensione fornita da
-
10,0
Punti negativi: Did not receive my receipt at end of trip
recensione fornita da
-
6,0
Punti positivi: Had choices for the vehicle i asked for
Punti negativi: Too many hidden fees
recensione fornita da
-
4,4
Punti positivi: the customer service agent at the counter in San Josr was great!
Punti negativi: the car was filthy- food crumbs and sticky spots all over the interior, plus a TERRIBLE smell. it was disgusting to be in and was the low point of my travel experience.
recensione fornita da
-
5,6
Punti negativi: They are trying to claim hail damage. Hail damage to the roof, in California, in August, it is in the high 90s!
recensione fornita da
