Trova voli low cost per Porto Alegre

Punti negativi: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Punti negativi: Air Europa charged for food.

Punti positivi: Excellent on time, quick turnaround with Canary Air

Punti negativi: Air Europa...everything

Punti positivi: Nothing

Punti negativi: Nada, I slept through this leg and the staff let me be.

Punti positivi: sidefini landig, merci.

Punti positivi: More or less on time

Punti negativi: Outdated aircraft. Flight took longer than usual.

Punti positivi: Friendly crew

Punti negativi: Not piling up people like sardines in a can.

Punti positivi: The flight was on time and fairly clean.

Punti negativi: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Punti negativi: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Punti positivi: Not one thing about my experience.

Punti negativi: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!

Punti positivi: Everything was comfortable.

Punti negativi: I can't think of anything.

Punti positivi: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Punti negativi: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Punti positivi: sidefini landig, merci.

Punti positivi: Crew was very helpful

Punti negativi: More entertainment

Punti positivi: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Punti positivi: The food and very professional and friendly service.

Punti negativi: Nothing.

Punti negativi: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Punti positivi: Great crew & good complimentary food

Punti negativi: More seat pitch

Punti negativi: Swiss perfect as always, Barcelona ground worker disaster, as always....

Punti positivi: Wonderful on board service from the crew

Punti negativi: Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic

Punti positivi: The food and very professional and friendly service.

Punti negativi: Nothing.

Punti positivi: Crew was very attentive and courteous

Punti negativi: More fruits and non-starchy vegetables would make food more enjoyable

Punti positivi: It was ok.

Punti negativi: N/A.

Punti positivi: Crew was very attentive and courteous

Punti negativi: More fruits and non-starchy vegetables would make food more enjoyable

Punti positivi: Crew was very courteous and attentive

Punti negativi: More fruits and green (non-starchy) vegetables

Punti negativi: Swiss air returned my bagage damaged and there is no way to report it!

Punti positivi: Crew was very attentive, and boarding and off-boarding was relatively easy

Punti negativi: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.

Punti negativi: Food and entertainment cud be better

Punti positivi: Everything was excellent on this flight.

Punti negativi: Maybe the food menu? But it wasn't bad.

Punti positivi: The crew was very lazy and not professional

Punti negativi: Don't stop demanding from the crew

Punti negativi: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Punti negativi: Internet speed is weak.

Punti positivi: Was put in German Airport jail

Punti negativi: See above. United sold me a ticket they knew would get me sent back after being detained

Punti positivi: amazing and great customer service

Punti positivi: Nice crew and prompt service

Punti negativi: Crammed, narrow seats

Punti positivi: Wonderful on board service from the crew

Punti positivi: Free food, relatively spacious

Punti negativi: more food!!! REEE!!!

Punti negativi: Staff was very friendly, courteous and helpful.

Punti negativi: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Punti positivi: Food

Punti negativi: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Punti negativi: Easy checkin, friendly staff, nice quick flight

Punti negativi: The flight was delayed. Food is miserable.

Punti negativi: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Punti positivi: The price is affordable

Punti negativi: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Punti negativi: All seats are uncomfortable on all planes

Punti positivi: Nothing!

Punti negativi: Racists bastards!

Punti positivi: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Punti positivi: Trip was cancelled

Punti positivi: I didn't end up taking the flight. It was canceled.

Punti negativi: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Punti positivi: Swiss is my new favorite airline.

Punti negativi: Nothing bad to report. Book Swiss!

Punti positivi: Free food, relatively spacious

Punti negativi: more food!!! REEE!!!

Punti positivi: The crew was very nice.

Punti negativi: The seats had such little cushion that it made the flight extremely uncomfortable.

Punti positivi: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Punti positivi: Everything was comfortable.

Punti negativi: I can't think of anything.

Punti positivi: The flight was on time and fairly clean.

Punti negativi: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Punti negativi: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.

Punti positivi: Free food, relatively spacious

Punti negativi: more food!!! REEE!!!

Punti positivi: The crew were friendly enough and willing to serve.

Punti negativi: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Punti negativi: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Punti negativi: seats were very uncomfortable

Punti positivi: Trip was canceled

Punti negativi: Trip was canceled without costumer exchange or rebooked