Trova voli low cost per Innsbruck

Punti positivi: The flight was quite comfortable.

Punti negativi: I find it hard work doing such long flights these days.

Punti negativi: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Punti negativi: Just the entertainment. Movies could be slightly better not a critic just a suggestion

Punti positivi: Staff was very good

Punti negativi: Plane was very warm

Punti negativi: lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase.

Punti positivi: Nothing

Punti negativi: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Punti positivi: The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum.

Punti negativi: Food and seat comfort.

Punti negativi: Seat spacing

Punti positivi: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Punti negativi: Nothing comes to mind. Keep up the good work.

Punti positivi: La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno.

Punti positivi: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Punti negativi: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Punti negativi: Very little legroom.

Punti positivi: One hour delay after boarding due to loosing our “slot”

Punti negativi: Timing!!!

Punti negativi: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs

Punti negativi: To arrive on time.

Punti positivi: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Punti negativi: Movies available weren't to my taste, which isn't important anyway.

Punti positivi: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Punti negativi: Flight was delayed, had to run to my next connection flight.

Punti negativi: When its rain we shouldn’t walk to the air plain

Punti negativi: Boarding was crazy. Could not everyone in the gate area.

Punti positivi: Flight and the crew!

Punti negativi: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!