|Rotta principale||Francoforte sul Meno a Vienna-Schwechat|
Punti negativi: Food is looking not fresh and quality is cheep ....
Punti positivi: Perfect
Punti negativi: More food
Punti negativi: Cannot ask for more
Punti positivi: Quick Trip, Friendly Staff
Punti negativi: Spacing of seating due to covid.
Punti positivi: fast and friendly checkin, fast boarding, easy transmit
Punti negativi: food
Punti positivi: Boarding a smooth flight
Punti negativi: Food absolutely
Punti positivi: Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!).
Punti negativi: Nothing! Love Austrian Airlines!
Punti positivi: The raw was empty and I could sleep whole 10 hours
Punti negativi: Choice of movies and TV programs
Punti positivi: puntualità
Punti negativi: sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco
Punti positivi: The crew members were so sweet.
Punti negativi: Flight was late. I missed my connection.
Punti positivi: yes, seat is always ok , I'm not overweight
Punti negativi: basically, nothing, just keep smiling
Punti positivi: Nice service easy flight
Punti negativi: Hot, ridiculously warm on the plane
Punti positivi: The crew was very responsive.
The seat requires real improvement. Austrian can
provide bette seat than the allowed minimum.
Punti negativi: Food and seat comfort.
Punti positivi: Everything
Punti positivi: The seat i got was great
Punti negativi: There was a delay
Punti positivi: The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient.
Punti negativi: Food could have been better
Punti positivi: Super friendly and efficient crew. Tasty food, excellent, first rate service (business class).
Punti negativi: Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle.
Punti negativi: Comfort mostly
Punti negativi: lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase.
Punti positivi: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.
Punti negativi: Movies available weren't to my taste, which isn't of great importance anyway.
Punti positivi: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.
Punti negativi: Movies available weren't to my taste, which isn't important anyway.
Punti negativi: Boarding tool a long time and late take off
Punti positivi: Stewards dis perfect job
Punti positivi: uncomfortable seats
Punti negativi: Mi s-au pierdut bagajele !
Punti positivi: Although economy, it was pleasant and okay
Punti negativi: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.
Punti positivi: The crew was kind, the flight was on time and alll in all was just as expected.
Punti positivi: Just in time take of and landing, staff friendliness
Punti negativi: Snack
Punti positivi: Overall Austrian was fine. Smaller plane and people were professional.
Punti negativi: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines
Punti negativi: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.
Punti negativi: Landing
Punti negativi: Everything
Punti negativi: Thank you
Punti positivi: Very good
Punti negativi: Hi am happy
Punti positivi: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.
Punti negativi: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.
Punti positivi: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.
Punti positivi: Great crew
Punti negativi: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates
Punti positivi: They vere OK!
Punti negativi: Food and drinks!
Punti positivi: Seat was very comfortable. Crew was great.
Punti positivi: Seat was very comfortable. Crew was great.
Punti positivi: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines
Punti positivi: Nice crew
Punti negativi: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.
Punti positivi: Check in was swift
Punti negativi: Friendlier approach from the crew
Punti negativi: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs
Punti positivi: One hour delay after boarding due to loosing our “slot”
Punti negativi: Timing!!!
Punti positivi: The crew. The punctuality.
Punti positivi: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.
Punti negativi: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)
Punti negativi: To arrive on time
Punti negativi: To arrive on time.
Punti negativi: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Punti positivi: Friendly crew
Punti negativi: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.
Punti negativi: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.
Punti positivi: Professional crew
Punti negativi: Depart on time
Punti negativi: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...
Punti positivi: Service was very good
Punti positivi: .
Punti negativi: .
Punti positivi: Everything was excellent . I was very happy with this flight.Thank you so much.
Punti negativi: Seat spacing
Punti positivi: Nothing
Punti negativi: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits