Hotel a Innsbruck

Punti positivi: Close to the old town, nice personnel. But the highlight is the design of the rooms. Amazing

Punti positivi: Super nice staff! Perfect location ... easy walk to many things. Loved the rooms ... clean, cool (hip) and different! I would definitely stay at the Nala again!! Thank you for a fun stay.

Punti negativi: Nothing

Punti positivi: Comfortable room, good bathroom with excellent extractor fan. Quirky decore, friendly & helpful staff.

Punti negativi: All OK.

Punti positivi: Interesting, unique hotel and we were provided with an upgraded room on arrival

Punti negativi: The only minor issue was we like to have the window open at night - which overlooked a normally quiet street but seemed to be the late night route back from town for lots of students and skateboarders..

Punti positivi: All the attention to detail to everything from the flowers, garden, decor

Punti positivi: Very nice hotel and really good value

Punti positivi: Great location. Close to centre and other main attractions. Pleasant 10 minute walk to Inn river. 10 minutes to main station. The gold room was wonderful! Bath tub was a generous size and views of the gardens and hills were a relaxing sight. Once we checked in we didn't want to leave our room for a couple of hours. We also decided to extend our stay for an extra night. Thanks Nala for a memorable experience. Breakfast was one of the best we've experienced.

Punti negativi: Everything was perfect apart from the one staff member (we didn't get his name) he was on front desk on check our out, monday 23rd September. He was rude and abrupt. Must have been having a bad morning. This wasn't how we expected such a pleasant stay to end

Punti positivi: Arrivati all'albergo, ci è stata offerta senza costi aggiuntivi una camera di livello superiore a quella prenotata. Alberto pulito, moderno e pieno di comfort e accessori. Il bagno in camera poi fa la differenza!

Punti negativi: Prezzo della colazione forse eccessivo, a quel punto meglio andare in un bar vicino.

Punti positivi: Breakfast is a true gem and also the overall quietness.

Punti negativi: The view out of my window was... nothing. Nothing! 1st floor, two small windows next to a building. Due to the photos of the booked room I kind of expected to see a little bit of mountains. Was very sad when entering the room.

Punti positivi: We were upgraded and the room was grogeous. The first room was quite underwhelming given how unique the hotel is generally.

Punti negativi: The vending machine! The bar was shut on Sunday so beers had to come from a vending machine where each one got stuck!

Punti positivi: La posizione

Punti negativi: La camera claustrofobia il bagno piccolissimo X asciugarsi dopo la doccia bisogna farlo in camera X le dimensioni piccolissime del bagno tanto piccolo che il lavandino si trova nella camera

Punti positivi: La posizione , l’arredamento e la pulizia

Punti positivi: Friendly, helpful staff. An excellent and interesting buffet breakfast.

Punti negativi: We were three adults and --while the room accommodated us--the bathroom offered very little privacy. An actual door one could close, rather than glass, would make all the difference.

Punti positivi: Cleanliness was impeccable. Breakfast was amazing.

Punti positivi: A really great hotel. We would not hesitate to go back again. Excellent all round.

Punti negativi: There was nothing to criticize.

Punti positivi: All. Tout.

Punti negativi: Rien. Nothing, except parking a bit far (and not that much!)&

Punti positivi: This hotel is run by Fam. Penz, to high standards of comfort, luxury and professionalism. Tidy quiet modern-classic rooms offer appealing commodity and showcase the right accessories, right where they are needed. Every little detail shows thoughtful care and occasionally surprise with an extra treat, such as tiny lavender scented sleep spray, available by the bedstand. Breakfast buffet spoils for choice with the finest food. Fresh bakery and pastry products, fragrant coffee, interesting and very wide choice of ham, local cheese, spreads, sausage, fruit... all tidily presented in a quiet restaurant that extends to an additional wood paneled lunch room, under the careful surveillance of kind and serviceable waiters. From the neat leather room key-badge, to the kind politeness of every staff member, and to every other detail of my customer experience, the Maximilian strikes me as one of the finest hotels in Austria where I had the pleasure to sojourn.

Punti positivi: The breakfast buffet was amazing. Lots of choice. Especially the fresh fruits.

Punti negativi: Parking on the sidewalk to load and unload. Not really clear if it was allowed and where. Paid parking in underground parking of a sister hotel.

Punti positivi: The personal in the reception were really nice :D Und auch die frau am fruhstuck )

Punti positivi: Breakfast was wonderful with gluten-free options including GF bread baked on site

Punti negativi: Nothing everything was great

Punti positivi: Materasso comodo Posizione hotel ottimale

Punti positivi: The staff, location, breakfast and the room was new and modern and very clean.

Punti negativi: A room on the street. It was very loud. Lot's of traffic, bus, trolley and people. Very loud.

Punti positivi: Excellent breakfast. Perfect location for museums and inner city attractions. Parking nearby. Best restaurants within walking distance.

Punti negativi: Couldn't figure out the high tech shower.

Punti positivi: Colazione eccezionale! Albergo centralissimo, camera spaziosa e nuovissima con grande cura nell'arredo e nei particolari. Personale gentile e disponibile.

Punti negativi: Il wi-fi è carente e certamente inadeguato per un albergo così bello e ben curato.

Punti positivi: La colazione era fantastica, la posizione era perfetta per tutto a Innsbruck e il personale era più che disponibile

Punti positivi: Our room itself was nothing special but our stay was very enjoyable. The location is convenient to the historic area and around the corner from a couple of grocery stores. Our visit was greatly enhanced by the staff, particularly Daniele at the front desk, one of the friendliest clerks ever, and the manager Katherina who was totally on top of everything throughout our visit. We found the breakfast to be excellent with very efficient waitstaff.

Punti negativi: Our only complaint was that there wasn't a corkscrew or wine opener to be found in the hotel, but if that's our biggest problem they are doing very well.

Punti positivi: Very friendly staff. Really good hotel near the old town but away from the noise of the tourist area. Very nice room with a comfy bed and a good shower. Breakfast was a lovely buffet with lots of options.

Punti positivi: Very clean. Good breakfast.

Punti positivi: Good breakfast, Perfect location! Between train station and the Old Town! Also, people in the hotel were so kind.

Punti negativi: Nothing.

Punti positivi: The room was big and clean. The breakfast was excellent and very rich in choice. The location was convenient to city centre and the train. Definitely recommend this hotel.

Punti negativi: The WiFi was rather weak in our room, failing down from time to time.

Punti positivi: The reception, the breakfast, the room.

Punti negativi: I have recommended the hotel to family. Good, all round pleasant value.

Punti positivi: Everything is perfect Location is super, 5min walk to major attractions/shops/station Staff super helpful Breakfast is fresh with variety You can also get Innsbruck card from staff, it’s actually cheaper if u go cable car and Swarovski world both!

Punti negativi: Nothing not happy with

Punti positivi: Posizione superlativa sia dell'hotel che del parcheggio....ci hanno fatto tenere il parcheggio anche per alcune ore dopo il check-out

Punti positivi: Great location modern room

Punti negativi: Noisy if room faces the street

Punti positivi: The courteous staff, willing to help for every possible thing and the food

Punti negativi: Nothing

Punti positivi: Staff gentilissimo! Camere basic ma molto molto pulite. Posizione ottima, ad un passo dal centro della città.

Punti positivi: The location, the cleanliness of the room and the efficient friendly staff.

Punti negativi: The shower space was restricted and no tea/coffee making facilities or fridge in room.

Punti positivi: Staff molto disponibile e struttura assolutamente pulita. Molto spazioso il bagno, nota positiva anche per i numerosi parcheggi messi a disposizione di chi viaggia in macchina

Punti negativi: Colazione a prezzo proibitivo, a prescindere da quanta qualità possa avere; insostenibile l'assenza di un bidet (problema comune a moltissimi hotel, ma comunque facilmente risolvibile) e si potrebbero migliorare i cuscini, che erano troppo molli

Punti positivi: Hotel moderno e ben tenuto, colazione molto ricca e con ottimi prodotti, vasta scelta tra dolce e salato. Posizione appena fuori città ma perfettamente collegato al centro con capolinea dell'autobus a 5min. dalla struttura.

Punti positivi: Struttura pulita e confortevole in posizione comoda ai servizi, camera grande e pulita. Colazione internazionale ben assortita. Personale professionale e molto gentile. Ottimo hotel!

Punti positivi: There was a good breakfast and facilities. Room was significantly clean.

Punti positivi: The hotel was wonderful, we were upgraded to the suite at the top of the hotel and the views were amazing. The staff was very nice and pleasant. I felt like I was in a small town - very friendly. The breakfast was phenomenal! And the parking was free!!!! The hotel is just under 2 miles from Old Town. My husband and I walked the 2 miles rather than ride the bus, which was very close and the staff was more than willing to help guide us with the city transit.

Punti negativi: It would have been nice closer to Old Town but the walk was very easy and safe.

Punti positivi: The quiet location. Excellent breakfast. Wonderful and kind staff.

Punti negativi: No on site restaurant.

Punti positivi: Rooms modernized are comfortable and spacious. There is free parking next to entrance. Away from city center but there is a bus to city center 5 min walking distance. People at front desk very nice and cooperative.

Punti negativi: Not much to dislike, delivers what we expected. There is a trade off parking space and distance to city center.

Punti positivi: Very nice staff

Punti negativi: All are good

Punti positivi: Staff in the hotel was very helpful. Moreover, it was tidy place. To add, the breakfast was tasteful and I find many alternatives there even I have many allergies.

Punti positivi: Huge modern comfortable user friendly room. Fabulous breakfast included. Free parking. Easy 15 minute bus ride to Old Town. 5 minute walk to huge shopping mall. Great restaurant 100 metres away

Punti negativi: nothing

Punti positivi: Breve soggiorno di un paio di giorni. Personale gentile e disponibile. Camera molto grande e ben attrezzata. Varia e valida la colazione. Comodo il parcheggio coperto all’interno della struttura. Comodo con l’autostrada e ben indicato dalla stessa

Punti negativi: Avendo la stanza sopra la cucina, la mattina si sentiva qlche rumore. Poco insonorizzata

Punti positivi: Very good location, 3 minutes to the bus station, 15 minuets from iconic castle. Bells ring all over the day but don't cause any issue. Personal is super friendly.

Punti positivi: La posizione, il personale e la colazione erano tutti fantastici. Ci torneremo solo per la colazione!

Punti negativi: La camera andava bene, ma ci aspettavamo di meglio. Il letto e la biancheria erano nella media, il bagno era un po' strano in quanto i nostri bambini non potevano mai raggiungere i rubinetti e la porta girava sempre aperta e ti colpirono quando si usa il bagno. Inoltre, la camera era molto calda (nel mese di febbraio), e l'unico modo per raffreddare efficacemente la camera era aprendo la finestra e il rumore di costruzione accanto.

Punti positivi: La colazione superlativa , la posizione ottima

Punti negativi: Faceva freddo nella camera e non c era il bidet

Punti positivi: The hotel was in a great location and we had a junior suit on the third floor with two baths and a wet bar area. Very clean and large.

Punti negativi: Interchange with receptionist was restricted to frozen friendliness

Punti positivi: Great location. Clean rooms.

Punti negativi: Temperamental shower. Fourth time visited and same in every room!

Punti positivi: La terrazza panoramica Posizione centralissima Camera spaziosa e confortevole Parcheggio coperto e gratuito

Punti negativi: Considerato il costo, magari qualche servizio in più

Punti positivi: The staff was very friendly, the breakfast excellent, I only stayed for one night, but would definitely come back if visit Innsbruck again.

Punti positivi: Colazione favolosa !!!

Punti positivi: Great location, great staff. Problem was fixed straight away.

Punti positivi: Camera bella e silenziosa, edificio magnifico in pieno centro, colazione strepitosa: frutta tropicale più buona e varia che in un paese tropicale, raffinata pasticceria, sala all'ultimo piano bellissima.

Punti negativi: niente

Punti positivi: I liked everything about this hotel, from the moment I arrived I was made to feel very welcome. Check-in was easy and quick. I was encouraged to use the Roof-top 5th Avenue Bar and it was a delight to watch the Sunset over tg He mountains. Breakfast was amazing, with such variety on offer. I was a marvellous start to the day. The staff were attentive but discrete making the experience relaxed. The room was comfortable especially the bed. I actually overslept one morning because I felt so relaxed. I found everything I needed in my room and artisanal nice touches as snacks and a mini-bar were there too. I was very impressed with the whole experience and look forward to visiting again

Punti negativi: Nothing comes to mind. This is a fabulous hotel with truly great staff

Punti positivi: Great location, clean, friendly staff.

Punti negativi: Not really an Austrian feel, noise from low planes landing (although it does stop overnight)

Punti positivi: Excellent hotel with friendliness and excellent service and in addition, a garage is available if a rental car is being used.

Punti positivi: Non posso dire abbastanza cose positive di questo hotel! E' idealmente situato nel cuore di Innsbruck! È circondato da ristoranti e negozi a bizzeffe! Il personale era eccezionale. La camera era eccezionale. Davvero, non vedo l'ora di tornare!

Punti positivi: Great central location, excellent restaurant - service & menu/ wine list & stylish room with good view of mountains. The Nordkette sculpture walk was amazing. Highly recommend.

Punti negativi: -

Punti positivi: Staff at reception desk were knowledgeable and extremely helpful. Breakfast was great. Location was perfect.

Punti positivi: AMAZING PLACE LOCATION IS GREAT BREAKFAST WONDERFUL ROOMS WITH HISTORICAL FACTS

Punti negativi: THE HOTEL IS PERFECT

Punti positivi: Great location and staff was great

Punti negativi: Room somehow small

Punti positivi: La posizione nel pieno centro storico. La camera angolare molto grande, con vista super.

Punti negativi: La fredda accoglienza iniziale alla reception, con l'assegnazione di una camera con vista interna. Successivamente la camera è stata cambiata con la 209, veramente molto bella.

Punti positivi: We have stayed at the Goldener Adler many times, it is always a good experience. Never had any problems. The staff is very friendly and the location is the best in town. It is a historical hotel and every room has a story who stayed there before.

Punti positivi: Located in the old town area, this hotel offers great services with human touch (friendly staff who would go out of their way to help you). It's in walking distance to many of Innsbruck's major attractions such as, Golden Roof, Hofburg, Stardtturm, Cathedral, and many more. I had a single room, so didn't expect much. The room was clean and nicely decorated. Small but efficient elevator. Continental breakfast offered varieties. Overall, excellent experience, and I would certainly go back and highly recommend others.

Punti negativi: My room had a view of backside of the property, but that is sort of expected for the price I paid for a single room. It's a boutique hotel so no major complain. I wished there was an iron with iron board, but perhaps I should have asked the front desk.

Punti positivi: Well located in the center of old town. Beautiful old hotel. Room was clean with a decent bathroom. Tea and coffee facilities. Staff are great, friendly and helpful.

Punti positivi: Best possible location, the room was comfortable in general.

Punti negativi: The staff wasn't always at the reception desk and there was no way to call or reach them on some occasions. The parking ticket for decreasing the garage fees didn't work and it was quite a hassle to get out..

Punti positivi: Lovely boutique hotel centrally located in the heart of old town. Rooms were spacious and comfortable, staff were extremely helpful and the food was delicious!

Punti positivi: The hotel is ideally located opposite the Golden roof in the heart of the city. It dates back to the 14 hundreds, and makes you feel that you are staying in a museum. It is pretty comfortable and the staff is professional, friendly and responsive. The excellent restaurant is a very nice plus!

Punti negativi: Nothing

Punti positivi: La posizione ed il caseggiato storico. Camere traditional bella e confortevole

Punti negativi: Ambienti comuni

Punti positivi: Location

Punti negativi: Laundry

Punti positivi: Rooms, big and spacious. Great views from bedroom, window floor to ceiling. Location, near train station and a 10 min walk to center. Rooftop bar, just a pleasure sitting there. Staff, helpful. Visitors card, reductions for cable car. Do ask for it at reception, its free.

Punti negativi: I found the hotel to have an unpersonal feeling to the place because you dont need to go thru reception to go to your room. Non residents use the same entry for the rooftop bar. so there is no contact with hotel staff. Toilets at bar need to be checked on a regular basis, especially at weekends. Breakfast pricy €20,- pp.

Punti positivi: We stayed in room 901 and the view is fantastic. Hotel is 4 minutes walking from Innsbruck Hbf. Check-In staff is very helpful and friendly. Restaurant is good .

Punti negativi: The only hiccup is the air condition didn't work properly on the first night.

Punti positivi: The view was amazing. The room was really nice. Parking was convenient. The rooftop bar was really good.

Punti negativi: There were two members of staff that knocked on the door and came in whilst we were trying to get ready to leave. Neither spoke English so we didn't know why they came.

Punti negativi: Location ed eleganza moderna della struttura

Punti positivi: Great location!

Punti negativi: Great view!

Punti positivi: Vista spettacolare sui monti

Punti positivi: The views from our 11th floor room were amazing. Originally our room was didnt have the best mountain views but we asked if they had a room on the other side and they moved us straight away.

Punti negativi: Nothing.

Punti positivi: The 180 panoramic room was great. Slept with the curtains open and woke up with a view on the mountains. Historic city center is just a 10 minutes walk away and the hotel is very accessible with either train or car.

Punti positivi: Great location - so handy to the old city and the Hauptbahnhof

Punti positivi: The views from the room and rooftop bar

Punti negativi: The cost - especially when I booked far in advance and paid nearly £100 more the price on the day!

Punti positivi: Colazione ottima, struttura ben organizzata e funzionale

Punti negativi: La reception, è scomoda rispetto alla posizione delle camere. non vi è una vera e propria hall

Punti positivi: nice and beautiful hotel just hiding the small town out of the citytown,warmly and polite staffs make us feel good. we all enjoy it

Punti positivi: Everything, the views were phenomenal the staff were very friendly and helpful the situation was just right the transport links into the city was faultless.

Punti negativi: N/A

Punti positivi: I liked the place, the hotel itself, the interior inside, style and decor, the fountain outside, bushes of roses, lovely ponies as well, but not more

Punti negativi: Difficult to describe, you need to feel it, simply there was some tension in the air and the ambience was extremely strange. Probably that because the administration of the hotel likes to please the guests whatever it takes, but it looks weird, too much. The staff showed an artificial smiles, useless "help and care", asked intolerant questions, for example, about the nationality, intentionally penetrated some topics. I have to say it sounded pathetic. I didn't need some special attention in this specific hotel, I'd recommend the personal there to behave just appropriately and don't overreact. The reception is a place for registration people, not for unnecessary talks. Another topic is about breakfast. They don't have a spare or an additional coffee-machine or kettle, every time when you want to have a drink, you need to ask the waiter. I don't find it reasonable, a simple situation demands too much complications. But the worse happened when I had a bath. It seemed clean but after water got in the bath-tube, I saw a tangle of hair floating on the surface.That was terrible, of course. I understand, that maybe a cleaning lady couldn't notice, thing happens, but still it should be cleaned not only the surface, in the drain either. I have an extra short hair, my wife is blonde, those hair was long and black. So, it definitively wasn't my best stay.

Punti positivi: Very big familiar room (2 double beds) Excellent breakfast

Punti negativi: Nothing wrong

Punti positivi: Upon arrival we were given a complementary app or teeth which was delicious they were also sweet treats available for us. In the morning fresh apples and a diffuser were at the check-in desk, the staff were all very pleasant, breakfast was amazing. Best we have had in Europe.

Punti negativi: Everything was perfect!

Punti positivi: Siamo arrivati in hotel e la sauna non funzionava, dopo aver fatto presente che avevamo scelto quella struttura per la presenza della sauna, ci hanno indicato una struttura esterna e ci hanno invitato ad andare lì a loro spese. Colazione abbondante ed ottima, personale tutto cortese, Francesca in particolare è stata carinissima.

Punti positivi: Complimentary welcoming drink, free bus passes into town, exceptional breakfast with lots of options, Prosecco for breakfast, beautiful views

Punti negativi: Nothing

Punti positivi: Struttura immersa nel verde con facilità di parcheggio. Posizione buona, distante dal centro di Innsbruck circa 20 min ma con navetta gratuita e fermata proprio davanti l’hotel. Personale accogliente e gentile che indossa abbigliamento tipico tirolese. Grappa e dolcino di benvenuto all’ arrivo. Camere ampie e pulite con balconcino che si affaccia sui monti. Colazione internazionale varia ed abbondante. In occasione del compleanno del mio compagno, ci hanno inaspettatamente portato una torta sacher con tanto di candela e prosecco per festeggiare.

Punti positivi: Super room and view from balcony, clear across to the mountains. Staff very friendly and accommodating, would stay again.

Punti negativi: Spoons for breakfast cereal too small, otherwise brilliant!

Punti positivi: L'hotel è molto accogliente, il personale è veramente molto disponibile e cordiale! L' hotel è in un ottima posizione, circa 6 km in auto da Innsbruck. Volendo ha la fermata del bus proprio di fronte e i biglietti sono anche offerti dall'hotel. Altra nota positiva è il parcheggio e la colazione veramente ricca.

Punti negativi: Nulla da segnalare

Punti positivi: Is a good place for a great vacation.

Punti positivi: Great breakfast!! Very beautiful room!

Punti negativi: Dinner is not available

Punti positivi: Style and very cozy

Punti positivi: We really enjoyed our stay. Great location. Very clean, would return. Helpful staff in both the reception and the breakfast room. I asked if there was any gluten free bread at breakfast and 10 minutes later a lovely warm selection was provided.

Punti positivi: It was very close to the old town. It had a garage for us to park the car that was secure. Staff was very friendly

Punti negativi: It was next to a dreadful looking building.

Punti positivi: Easy to walk to Old Town. Garage parking. We parked our car and never moved it. Everything accessible by foot, just across the bridge from hotel. Quaint & charming Old Town. Knowledgeable staff that gave great info on what to see/do. Great Breakfast buffet.

Punti positivi: breakfast was fantastic there was lots to choose from. fresh pastries / juices. The location was perfect close to the old town / bus and train station. We purchased the Innsbruck card from the hotel which is a great asset to seeing things and also it gets you on all the trams to get to all the hiking areas.The staff was very helpful with our late luggage dilemma.

Punti negativi: It was our first time there so we have nothing bad to say as all looked fantastic to us.

Punti positivi: It was great to have breakfast included which was very good.The location was excellent as were the staff.

Punti negativi: Air conditioning could have been better.

Punti positivi: Great location, friendly staff. Hotel was clean and comfortable and our room had a river view!! We had the family room, and were comfortable, they had a fold out recliner/armchair for 1 person. The breakfast was great, pastries (both fresh and some store bought), cold cuts, cheeses, yogurt, muesli/cereal, cut veggies and fruit , juices, loose leaf teas and coffee machine. There is parking at the property, free after 21:00. (Aka 9:00pm) until 9:00 in the morning. After that there is a parking meter, which is about 0.90 per hour.

Punti negativi: Very comfortable stay but we had to book last minute due to our Airbnb host not showing up and as a result it was a bit pricey. Book it a bit further out and it’ll be fine.

Punti positivi: Location, breakfast, bar

Punti negativi: The weather

Punti positivi: Stanza spaziosa con ottima pulizia. Prima colazione molto ben assortita. Il garage non è grande ma abbastanza vicino all’albergo.

Punti positivi: Great location and staff

Punti positivi: La disposizione con due piccole camere indipendenti ma comunicanti che creano un'unica stanza con due bagni è una buona e confortevole soluzione per una tripla. Posizione immediatamente vicino al centro e alla funicolare e funivia verso la Nordkette. Buona colazione con dolce e salato, con vista sul fiume Inn.

Punti negativi: Staff non all'altezza in alcune occasioni: mancava un asciugamano da doccia e solo alla seconda richiesta è stato risolto l'inconveniente. Il bagno della cameretta singola necessita di una rinnovata. Gli accessori da bagno sono decisamente insufficienti per una categoria 4 stelle. Pulizia da rivedere, con molta polvere e una sedia macchiata.

Punti positivi: Loved the location and the staffs were very warm and friendly.

Punti negativi: None

Punti positivi: La posizione comodissima per raggiungere a piedi in pochi minuti il centro della città

Punti positivi: la camera era molto pulita, accogliente e curata; il bagno nuovissimo, molto bello e pulito. Posizione ottima per passeggiare e fare shopping in pieno centro storico.

Punti negativi: nessuno

Punti positivi: We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping.

Punti negativi: The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.

Punti positivi: La gentilezza e cortesia della staff al mio arrivo e durante il soggiorno anche se solo di 1 notte. Anche il garage coperto e riscaldato per la mia piccolina è stato molto gradito

Punti positivi: E' apprezzabile la posizione. Anche in occasione dei mercatini natilizi è molto comodo. La colazione è piuttosto varia

Punti positivi: ben arredato, pulito, situato a due passi dal centro, panoramico, ottima la colazione, parcheggio gratuito anche se non molto comodo

Punti positivi: very friendly and helpful staffs

Punti negativi:

Punti positivi: The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also.

Punti negativi: No views from the room, and the room was very small.

Punti positivi: The location was good. So was the breakfast.

Punti negativi: The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."

Punti positivi: The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast.

Punti negativi: When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.

Punti positivi: Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom

Punti negativi: Nothing to report

Punti positivi: location, comfort of room

Punti negativi: no tea/ coffee facilities in room

Punti positivi: La struttura e la location.

Punti negativi: Staff disattento e approssimativo.

Punti positivi: In linea di massima tutto

Punti positivi: - This was a great hotel! We really enjoyed our stay here and will definitely come back! Unfortunately we didn't have the time to enjoy the spa and sauna, but they did look great. - Breakfast was delicious and with plenty of options. - The bed is super comfortable, it was so difficult to get up in the morning. - Though when we stayed it was really cloudy, we were still able to enjoy partially the mountains view. - The room was big and comfy.

Punti negativi: Nothing

Punti positivi: The property is in a beautiful location, you can sit at the balcony or at the Resturant area for hrs looking at the beautiful mountains and Innsbruck city.. the property clean and complete value for money..

Punti negativi: The glass bathroom doors which doesn’t give you privacy..

Punti positivi: Posizione ottima, si arriva in centro con circa 15 min di trenino (fermata a due passi dall hotel), pulito e curato. Colazione super!

Punti positivi: Pulizia, ordine, dettagli...tutto perfetto!!! Stupendo

Punti positivi: all things were excellent

Punti negativi: smel outside

Punti positivi: We spent there our engagement. The room was really nice. Spa was included in the price room. Parking free. The food was good. Breakfest was rich and tasty but the meat in the dinner was very tough. The dinner could be better depending on the price. Hotel and devices were really nice and clean.

Punti negativi: The food was good but the meat in the dinner was very tough. The dinner could be better depending on the price.

Punti positivi: Modern hotel, well equipped rooms, beautifully decorated and great breakfast. We also ate at the restaurant of the hotel which served very good steaks. The view from the rooms is amazing and as Innsbruck is few minutes away balanced it perfectly. We also liked the Spa, and the treatments by Melanie were great!

Punti negativi: There is no gym, and there is a striking clock nearby which you may sound late at night and early morning, I'm a light sleeper so if you are such as well make sure you choose your room away from the front.

Punti positivi: Very nice hotel, modern, well equipped. Breakfast was really great, with lots of options. Close to Innsbruck

Punti negativi: I missed a kettle in the room. Beside - everything was really perfect

Punti positivi: I servizi e l'efficienza nella gestione.

Punti negativi: Suggerisco una revisione agli impianti elettrici di aerazione e delle luci del bagno della stanza 1104, che hanno costretto al distacco locale della corrente per l'arco notturno.

Punti positivi: ottima colazione, hotel nuova concezione, spa gradevole anche se priva di idromassaggio. camera direi ottimale! Consigliato!

Punti positivi: 4 star hotel.

Punti negativi: Location, the noise, everything

Punti positivi: The staff was amazing and wonderful. They set up the room for our baby and were so pleasant!

Punti positivi: L'accesso della Camera al giardino fuori, ottimo per chi viaggia con il cane.

Punti negativi: Non vi era latte senza lattosio a colazione , non è buono per chi ha delle intolleranze .

Punti positivi: Difficile scegliere. Tutto è stato eccellente, as usual

Punti negativi: nulla. Va bene così come è ora

Punti positivi: Nice hotel at the traditional Austrian town Lans.Beautiful building with wooden balcony and fantastic view at the local church. The room is quite big, clean and convenient. Fridge, cattle with tea and coffee, small candies Milka as a present, so nice. The breakfast was without hot meal , but with very tasty coffee and pastry. Perfect restaurant opposite the hotel. Friendly staff.

Punti negativi: Bad wi-fi signal

Punti positivi: Great location close to Innsbruck, great dinner at the restaurant owned by the same family and an amazing breakfast Buffett. Very clean rooms and spacious.

Punti positivi: Bella posizione nel paesino grazioso sulla collina e vicino alla città, il ristorante molto buono anche se un po’ caro, la colazione ricca.

Punti negativi: Nessuno alla reception all’arrivo, con hotel chiuso e buio, siamo dovuti andare al ristorante in un altro edificio per chiedere come accedere e fare il check-in. La camera grande, ma con comfort non proprio allineati a un 4 stelle (ventola rotta nel bagno cieco, i materassi del letto matrimoniale di altezze diverse, niente ascensore per portare su le valigie al secondo piano). La panna e la cioccolata in tazza presenti nella camera erano scadute da vari mesi.

Punti positivi: Everything were exelent but the check in was not so easy

Punti negativi: I had to make a telephone call in order to understand why the hotel was closed and someone of staff told me to go inside the restaurant in front of the hotel to gat the key. I do not believe that such kind of thing should be happen in a four star hotel where I paid for a single night 180 euros

Punti positivi: What an amazing place to stay. Our view from our room was nothing short of spectacular. We dined at the restaurant and the food was awesome as was the service. The breakfast which was included was fantastic also

Punti negativi: Nothing

Punti positivi: Hotel favoloso, pulito, con colazione abbondante e buonissima. Fermata autobus vicina per i mercatini. Lo consiglio.

Punti negativi: Non aver ricevuto accoglienza all'arrivo.

Punti positivi: Tutto

Punti negativi: Insistenza Sigra del ristorante x pagamento. Avevo la carta credito in camera da parte opposta, ho chiesto pagare mattina, ma non ha voluto

Punti positivi: La tipicità , molto carino con finiture in legno

Punti negativi: Letto da denuncia , all arrivo e per tutto il giorno nessuno all accoglienza , non consiglio

Punti positivi: Breakfast was great, friendly staff. Location of the hotel is excellent. The mountain view from our room is spectacular. The beddings n the room were very clean, comfortable mattress.

Punti negativi: Parking €20/day is quite expensive . The towels need upgrade. Good luck when calling the reception desk from your room, they never picked up.

Punti positivi: The breakfast was brilliant. The spread was great. The service and the staff were funny and really made us laugh. They were also very thoughtful. Belinda who was helping with the service had a super sense of humour and was really caring towards my mum. The lady at the booking for breakfast was really cool too. The staff at the reception were very helpful with information, directions and advice. There was a young girl who was really helpful even when I was forgetting directions. Deniz and the other men were fantastic and gave us great service. The room was 2 queen beds. The mountain view was spectacular. We brought the 24 hour Innsbruck pass and we were lucky as it was the long night at the museum and for us, just the trip up to Innsbruck in rain and then to experience the snow was 'money worth'. We were frozen and cold and it was an experience. The ride up is so much fun. Then we did the tours of the Imperial Palace, the Hofburg, the Hoffkrich Church and Museum, the golden roof museum. It majorily revolved around Maximillian I, and the history was great. There is a really sweet 5 min shadow and history story that we enjoyed just at a door between the Hoffkrich Church and Museum. We got a quartet playing music. Due to the late night, we went at night to see the Swarovski World and I have to say the ideas and designs are really good. It's probably a one time see, but I tot it was great with the Innsbruck pass. We did not manage to do anything else, as it was raining and cold and this is itself a lot. We brought deer meat sausages and hard dry flat bread that was super tasty. Nothing can beat the scenery in Austria, if you love mountains and rivers and greenery and forests of never ending trees. Innsbruck has a lot to offer in the tiny place it is.

Punti positivi: Close to the station. Quiet. View of mountains. Had dinner and breakfast in the hotel. Breakfast OK but not a lot of variety. Don't remember dinner.

Punti positivi: Newly renovated hotel in prime location and great view of the town. Room is also spacious. Staff is great in service mind.

Punti negativi: Breakfast service is not enough. Selection is also limited.

Punti positivi: The breakfast was good and staff were friendly.

Punti negativi: The air conditioner was not working that well.

Punti positivi: It was within walking distance to many places and very clean

Punti negativi: Disappointed that after paying so much and being a 4 star hotel, breakfast and WIFI is not included.! I was totally dissatisfied with that

Punti positivi: Just because I have stayed at another hotel in Innsbruck days before, AC Marriot is a bit disappointed to me. Pro: big rooms, very clean bathroom, view of the old town, excellent staff. Cons: window can't be opened wide, cheap and ugly furniture,

Punti negativi: There is a great view of the old town but you cannot open the window to take pictures or enjoy a clear view of it. Only one window can be opened with less than 5 cm wide. Furniture is cheap. One round table in the middle. No writing desk.

Punti positivi: Location, Staff friendliness, Cleanliness

Punti negativi: 20euro parking overnight in hotel underground. More economical way is to park on the public roadside but you need a bit of luck to find the convenient spot yourself.

Punti positivi: Love the fact that there is a kettle in the room, makes all the difference to early morning and late night cups of tea

Punti positivi: colazione molto buona; stanza comoda, moderna, confortevole e pulita

Punti negativi: a noi italiani manca il bide´ nel bagno.

Punti positivi: great location

Punti negativi: one of three rooms were arranged wrongly, there are other guests in there. Low effiency to fix it and no apologize or explain on it.

Punti positivi: tutto nelle attese colaziione graziosa e completa

Punti positivi: Very good breakfast. Excellent location near the train station. Open 24 hours for a late arrival. Comfortable room.

Punti negativi: No air-conditioner running in September so we had not a good sleep.

Punti positivi: Great views from the window (snowy peaks and all!), breakfast was a treat with a lot of variety and quality products (hotel restaurant was also top notch), in-hotel parking wasn't expensive, only a 5min walk from the literal city centre... the positives just don't end! A hotel that has been open for decades and manages to keep all of its charm while being up to modern standards. We definitely recommend staying here to anyone going to Innsbruck!

Punti negativi: Our only problem with it was that the "twin bed" were two single beds joined together at the base. Pillows were also too low.

Punti positivi: Location- just a few minutes from the main station and the main historical sites. Good selection at the buffet breakfast.

Punti positivi: Convenient to train station. Excellent staff, friendly.

Punti positivi: The location is excellent and the food is great

Punti negativi: It’s a little run down, the floors squeaked horribly and the carpets were old and dirty

Punti positivi: Very comfortable. Front desk staff very bright and helpful. Perfect English. Hotel is an easy walk from train station (once you know the route.)

Punti negativi: Lack of hooks in bathroom, a common lack in Europe. Could have used walking route map to hotel

Punti positivi: Everything...from room to breakfast.

Punti negativi: Nothing to dislike.

Punti positivi: pulizia eccellente e posizione centralissima

Punti positivi: Location!!! 5 minutes walk from the railway station!!!

Punti negativi: Nothing!

Punti positivi: Materasso molto Comodo, bagno spazioso. Alla reception personale che parla italiano.

Punti negativi: Il traffico in strada costringe a tenere le finestre chiuse. Zona colazione poco spaziosa, molta confusione. Sarebbe gradito un tavolo riservato per ogni prenotazione hotel. Peccato anche non aver trovato park in hotel

Punti positivi: Very comfortable beds.

Punti negativi: The bathroom and the bedroom are not proper for family with child.

Punti positivi: Located a short walk from train station in a quiet area. Breakfast was very good with a good spread of cold meats/cheese and hot food cooked to order as well. Orange juice was freshly squeezed and the coffee and Tea were very good.

Punti negativi: Bed was too soft.

Punti positivi: Good parking and easy access from motorway. About 20 min walk into old town. Room and breakfast perfect. Restaurant was closed on Sunday so may need to plan to eat in town.

Punti negativi: Motorway vignette charge for a short stretch. Good job we did as the police check you at the border.

Punti positivi: consierge gentilissimo

Punti positivi: Very friendly staff. Good breakfast choice. Safe storage for road bike. Quiet area 5 mins walk from station.

Punti negativi: Bed was a pleasure title hard but that's all.

Punti positivi: It was a boutique style, atmospheric, very clean. The room was quite spacious, not huge but the bathroom was a good size with double sink and good pressure shower. There was a free Sauna area on the 5th floor which was excellent. Bathrobes at reception. There were other things in the area, like infra red treatment. The breakfast was excellent with eggs available on demand plus excellent buffet with nice sweet cakes. The restaurant was also excellent in the evening.

Punti negativi: I can’t find fault

Punti positivi: Very lovely hotel, nice staff, nice spacious room well maintained great breakfast and breakfast staffs and very nice dinner in the evening.

Punti negativi: Nothing

Punti positivi: large and comfortable rooms, nicely decorated and clean comfortable beds great breakfast with a wide selection of foods

Punti negativi: noise due to the proximity of the airport can be annoying

Punti positivi: - Private parking - Rich breakfast - Spacious and clean rooms - Helpfull and kind staff

Punti negativi: Not really dislike, but things to keep in mind: - About 20 min walk to the centre. It’s an easy route though - Matresses were quite soft, but that’s a personal taste

Punti positivi: Great location, clean, quiet and really friendly staff. Definitely recommend this hotel.

Punti positivi: Ottima posizione logistica, parcheggio privato molto comodo colazione buona

Punti negativi: Come purtroppo capita a lingua italiana è sempre un problema

Punti positivi: The BREAKFAST!!!! It was amazing easily my favourite thing next to the ice cold A/C which is a treat in Europe .

Punti negativi: Honestly for the price I paid it didn't have anything I didn't like .

Punti positivi: The room was very clean large and comfortable. The breakfast was superb.

Punti positivi: The owner went out of here way to accommodate our requests. Very helpful.

Punti positivi: Well i think everything was good, As the location compensated all our exhaustion, property is good too.

Punti negativi: I think there should be a better room service and like my previous hotel this hotel should also have a kettle which is a basic necessity to boil the water.

Punti positivi: Viene fornita una card gratuita per l'utilizzo dell'autobus, per gli spostamenti da e per innsbruck

Punti negativi: Pool opened after 5pm, or at least that is what the member of the staff said without major explanation when I asked around 10am on y last day before checking out at 12.

Punti positivi: Spettacolare! Ogni cosa al suo posto: stanze spaziose con terrazzino con vista montagne limitrofe, bagni spaziosi e doccia con forte potenza d'acqua, centro benessere con piccola ma accogliente piscina, sauna, bagno turco e stanza relax, colazione fantastica con più spazio al salato che al dolce, gentilezza e disponibilità della titolare Manuela per ogni necessità. Pulizia eccezionale di stanze e luoghi dell'albergo.

Punti negativi: Nulla!

Punti positivi: location

Punti positivi: Tipica struttura tirolese, facilmente raggiungibile e collegata molto bene con i trasporti pubblici, la fermata del bus dista 50 mt (tra l’altro soggiornando nel periodo estivo viene regalata una carta per usufruire gratuitamente del bus). Innsbruck dista 10 minuti dal paese nel quale è situato l’hotel. La camera spaziosa, semplice e pulita. Il letto molto comodo, tv e prodotti da bagno compresi. E’presente una piccola piscina, una sauna, un bagno turco usufruibili gratuitamente. La colazione intercontinentale comprende un po’ di tutto, molto buono lo yogurt bianco! Personale disponibile e gentile.

Punti positivi: buona posizione vicino fermata autobus per innsbruck. Colazione abbondante sia dolce che salata

Punti positivi: piacevole soggiorno in questo albergo super accogliente, pulito e con una proprietaria simpatica e molto preparata. ottima colazione per tutti i gusti. da notare anche il fatto che regalano la welcome card con cui si può prendere l'autobus, lasciando comodamente la macchina in albergo, per andare in città, dato che non è in centro l'albergo ma comunque molto vicino.

Punti negativi: suggerirei un specchio a grandezza intera in camera, giusto per non far mancare niente

Punti positivi: Tutto perfetto! Struttura in legno, molto caratteristica. Pulita, tranquilla, colazione ottima. Dista dal centro circa 10 minuti con l'autobus, l'albergo fornisce una card per biglietto dell'autobus gratuito. Lo consiglierei senz'altro.

Punti positivi: Pulizia, il balcone , la piscina

Punti positivi: Colazione abbondante di qualità

Punti negativi: Stanze confortevoli, bella la zona termale e la puscina

Punti positivi: Il personale era molto accomodante! Camere confortevoli! Bella Vista. Colazione squisita!

Punti positivi: great location to airport

Punti positivi: Colazione con ottima varietà e qualità, spazi piacevoli e personale attento e cordiale

Punti negativi: Rapporto qualità/prezzo della cena inappropriato. Il costo della cena è sicuramente superiore alla qualità offerta, comunque di buon livello.

Punti positivi: Ottimo ristorante serale , che evita problemi di trovare soluzioni fuori hotel . Camere moderne e confortevoli

Punti positivi: The staff was super friendly and accommodating and the breakfast is outstanding!

Punti positivi: Camera quadrupla molto spaziosa fantastica ,vista mozzafiato sulle montagne.

Punti negativi: Ls cucina del ristorante chiude alle 21:30..per essere un hotel 4 stelle vicinissimo all aereoporto non è sicuramente comodo.

Punti positivi: Good location when travelling by car, free parking, comfortable rooms and good breakfast.

Punti negativi: Cleaning lady tried to enter the room before 9 am when we were still sleeping. Cleanliness could be better, there was quite much dust on the shelves...

Punti positivi: Colazione ottima, staff super gentile, ambiente pulitissimo, area wellness fantastica

Punti positivi: The proximity to the airport.

Punti negativi: The restaurant was very expensive and didn’t offer morning courtesy coffee. There was no option for anything but a large expensive buffet breakfast.

Punti positivi: The proximity to the airport, a 5 min walk.

Punti negativi: The lighting in the room was very dim, one of 3 lamps was burned out, the toilet paper gave out during my one night stay, the main entrance is up a set of stairs so suitcases are a problem. Only when the night clerk told me about an elevator to the ground floor could I manage my load. The rate was $150 per night and so not worth it.

Punti positivi: Very comfortable hotel, friendly staff, large air conditioned room with comfortable bed. Everything was nice and clean. Shower was great! Breakfast was very good with a great range.

Punti negativi: Nothing.

Punti positivi: Awesome view of Alps and delicious breakfast

Punti positivi: The service of the employees at the main desk and at their restaurant. Their response to my questions in regard to the airport and taxi services.