Trova voli economici per Città del Guatemala

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Airport arrival experience at passport control was terrible"

Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Nothing. I was so disappointed with the whole experience."
Punti negativi: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."

Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Punti positivi: "We loved everything about our flight, plane was so quiet and service was amazing"

Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Punti positivi: "The food was quite good"
Punti negativi: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Punti positivi: "Nothing is changing, they need to make some adjustments"

Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Punti negativi: "I miss the turkish delights they used to serve"

Punti positivi: "The food and entertainment was good. The crew was very nice."

Punti positivi: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Punti negativi: "N/A"

Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Excellent check-in and in-flight service"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Punti positivi: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Punti positivi: "friendly people. good food. top notch service"

Punti positivi: "Good food and service"

Punti positivi: "Meal,airplane"
Punti negativi: "A little turbulence"

Punti positivi: "Will definitely fly Turkish Airlines again."

Punti positivi: "Great attention and kindness from the attendants"
Punti negativi: "The cabin was very very hot during the flight."

Punti positivi: "Good selection of entertainment, comfortable seats."

Punti positivi: "everything"
Punti negativi: "late boarding"

Punti positivi: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Punti negativi: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Punti positivi: "Everything"
Punti negativi: "Nothibg"

Punti positivi: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Punti negativi: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Punti negativi: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."

Punti negativi: "Crew was slow to pick up trays."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Punti negativi: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."

Punti positivi: "Good flight service. Nice STAR lounge in Milan"
Punti negativi: "On line check-in does not remember frequent flier info."

Punti positivi: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "surpassed our expectation"

Punti positivi: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Punti negativi: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Punti positivi: "Good food, boarding according seat numbers enforced"
Punti negativi: "Very old plane, entertainment system not working, crew not that attentive. Baggage delayed."

Punti positivi: "Everything was appreciated"

Punti positivi: "Entertainment on board had a good selection of movies"
Punti negativi: "The flight from Sarajevo was delayed for more than 2 hours, layover in IST was more than 8 hours, no complementary hotel or lounge stay was offered, selection of movie should take into consideration flight duration"

Punti positivi: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Punti positivi: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."

Punti positivi: "Good food, great crew."
Punti negativi: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Boarding process need to be improved. Seat assignment is horrible"

Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Punti positivi: "Very uncomfortable seats and careless crew"
Punti negativi: "The worst food and service ever. Very disappointed"

Punti positivi: "the “salad” lunch before landing was excellent"
Punti negativi: "a cleaner plane and the second lavatory upfront was minuscule"

Punti positivi: "Crew was nice"
Punti negativi: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"

Punti negativi: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."

Punti positivi: "In flight entertainment"
Punti negativi: "Food provided, other than snacks, would be a plus"

Punti positivi: "Amount of food!"
Punti negativi: "Quality of food!"

Punti positivi: "Crew was friendly"
Punti negativi: "Food was not good"

Punti positivi: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Punti negativi: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Punti negativi: "Delta comfort works especially for one who is handicapped"

Punti positivi: "Entertaining crew"
Punti negativi: "On time arrival (we were late)."

Punti negativi: "Couldn’t hear boarding announcements. Lots of boarding confusion"

Punti negativi: "The customs and border inspection station in Atlanta is an absolute disaster."

Punti negativi: "Ran out of hot water on flight"

Punti positivi: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Punti negativi: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."

Punti positivi: "Pre-Boarding was very good"
Punti negativi: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."

Punti negativi: "Better screens for in-flight movies. More legroom or upgrade options."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "THe crew was super"
Punti negativi: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"

Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Punti positivi: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."

Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti negativi: "Nice pillows, eye covers"

Punti positivi: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Punti positivi: "The plane was newer and the flight itself was good"
Punti negativi: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "No food"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Not being to check our tickets on line"

Punti negativi: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."

Punti positivi: "Seat 2G Orderly boarding and plane clean"
Punti negativi: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "The very personal pilot"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Cabin crew was good."
Punti negativi: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."

Punti positivi: "in Charlotte"
Punti negativi: "delay on flight"

Punti positivi: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."

Punti positivi: "Nothing worst flight I've ever had."
Punti negativi: "Everything Delta was so poor quality!!! The flight attendants were not helpful."

Punti positivi: "Space in seats was better than most airlines"
Punti negativi: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"

Punti positivi: "That I was able to sit next to my husband"
Punti negativi: "Everything else."

Punti negativi: "Ottimo"

Punti positivi: "Delta Studio"
Punti negativi: "Food choices were not appetizing."

Punti positivi: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Punti negativi: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."

Punti negativi: "Food"

Punti negativi: "That we weren't automatically transferred to the next available flight to Burbank."

Punti positivi: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "Newer plane, crew was amazing, seats were adjustable"

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "The crew was pleasant"
Punti negativi: "Baggage checkin & flight boarding was slow & disorganized."

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti positivi: "Friendly crew"
Punti negativi: "Can’t think of anything"

Punti positivi: "The seat was a little uncomfortable but the crew were amazing."

Punti positivi: "General flight journey"

Punti negativi: "Troppo ritardo"

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "It was all fine"
Punti negativi: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Punti positivi: "Like the overall KLM experience"
Punti negativi: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Punti positivi: "KLM staff is great"

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti negativi: "Larger meals."

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Quick flight"

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti negativi: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Punti negativi: "My suitcase didn't come with the airline."

Punti positivi: "Everything OK"

Punti positivi: "Very friendly and helpful crew."

Punti positivi: "Face recognition was amazing"
Punti negativi: "Too hot on plane"

Punti positivi: "Flying with KLM is a pleasure"

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti positivi: "Time and Good clean place.. in This case airpöane.."
Punti negativi: "It was not entreteiment st all"

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "kLM staff was great."

Punti positivi: "I slept pretty much the whole time"

Punti positivi: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Punti negativi: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Punti negativi: "there was no lounge close to our departure gate"

Punti positivi: "Good flights. Good prices."

Punti negativi: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Punti positivi: "Nice seats, comfortable."
Punti negativi: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Punti positivi: "In flight food was enjoyable"

Punti positivi: "Excellent experience with the cabin crew."
Punti negativi: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Punti negativi: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Punti positivi: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Punti negativi: "The food was okay, not that great."

Punti negativi: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Punti positivi: "Amasing crew"

Punti negativi: "Our request for vegetarian meals got lost after a glight was cancelled."

Punti negativi: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Punti positivi: "Check in agent extremely helpful and friendly."
Punti negativi: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Punti positivi: "Crew was great. Seats were comfortable."
Punti negativi: "The airline lost both of my luggage suitcases."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Amazing crews!"
Punti negativi: "N/A"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Punti positivi: "Air France has the best crews! They really go the extra mile."
Punti negativi: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Crew was very nice and the food was excellent."

Punti negativi: "Arrived 5 hours late"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Punti negativi: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Punti positivi: "Everything was fine"

Punti positivi: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Punti negativi: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Punti positivi: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Punti negativi: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "Security services at Manchester airport...too long and not friendly at all"

Punti positivi: "The free glass of red wine when the plane finally took off."
Punti negativi: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Punti positivi: "Absolutely everything perfect."
Punti negativi: "Through my own fault I ordered a different seat instead of window seat. :)"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Punti positivi: "The fresh bread and cheese."
Punti negativi: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Punti positivi: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Punti negativi: "NA"

Punti positivi: "Friendly staff"
Punti negativi: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "Flight was only 50% full. Room to spread out."
Punti negativi: "Leg room cramp. Flight arrived late as a result missed connection home."

Punti positivi: "Crew was welcoming"
Punti negativi: "Space between the seats was too small."

Punti negativi: "It was delayed"

Punti negativi: "only there were del;ay at JFK"

Punti positivi: "All of the crew were friendly and the flight was on time."
Punti negativi: "No problems"

Punti negativi: "They lost my luggage"

Punti positivi: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Punti positivi: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Punti negativi: "Late leaving and arriving."

Punti negativi: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Punti negativi: "Freezing"

Punti negativi: "I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service."

Punti positivi: "La experiencia en general fue buena"
Punti negativi: "El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)"

Punti positivi: "They said we gonna take distance between passengers thy gonna use one set and they put me next with other passenger"

Punti positivi: "see previous comments"
Punti negativi: "see previous comments"

Punti positivi: "Even for such a short flight we had screens for entertainment and the people in charge were super nice."
Punti negativi: "I love to travel with Aeromexico. I'll never change anything."

Punti negativi: "Nothing was good"

Punti negativi: "Flight cancelled"

Punti positivi: "Everything"

Punti negativi: "Food options and more beverage options"

Punti positivi: "Excellent Service"
Punti negativi: "Nothing"

Punti positivi: "Again, that you managed to be on time and that a 45 minute connection went flawlessly."

Punti positivi: "Crew ok"

Punti negativi: "40 minutes late, no entertainment on board, poor menú."

Punti positivi: "Good rate,"
Punti negativi: "They didn't have a wheelchair assistance for one passenger."

Punti positivi: "It was fast to check in and the flight was on time."
Punti negativi: "The seats that we first got but the flight attendant was kind enough ro switch us since we were by the emergency exit,"

Punti negativi: "Mexico City Airport has one of the worst customs I've encountered. The people who work there don't look out for people with connections to other flights. AeroMexico had no one waiting for its passengers."

Punti positivi: "The. Flight was on time,I checked in online and that saved me alot of time at the airport."

Punti positivi: "They were understaffed and because of this I lost my flight and still had to pay 30$ for my luggage"

Punti positivi: "The service is great"

Punti positivi: "The staff was friendly and helpful. They gave us food which I was not expecting. They had an in-flight movie as well which was unexpected."

Punti positivi: "On the long leg from Seattle. I was in an empty row so I could stretch out. At least a snack was served after takeoff and before landing."
Punti negativi: "Food was poor and flight delayed because of crew, at least that is what I was told."

Punti negativi: "The flight gate was never posted on the departures screen, if it were not because we kept asking we'd have probably missed our flight. The flight was also delayed by 2 hours and we were never informed of this...it just happened as we went in circles around the airport."

Punti positivi: "Everyone was polite & kind, and incredibly efficient."

Punti positivi: "The service was good"
Punti negativi: "Maybe my seat"

Punti positivi: "The crew was really nice"
Punti negativi: "The plane does not have any entertainment"

Punti positivi: "That we arrived"
Punti negativi: "Even though they give you "linear measurements" when you check in they attempt to shove your carry-on in this "one size" box - and heaven forbid it not enter completely... there goes $50 bucks since you've already checked in your 1st bag @$25"

Punti positivi: "Courteous and service oriented."
Punti negativi: "There was only 1.25 hours to connect in Mexico City and the originatng flight left 25 minutes late. Wouldn't have been an issue but baggage delivery in Mex. D. F. was quite slow. First bag arrived quickly enough but second bag was delayed almost 15 minute more before appearing on the caroussel. Going back through securuitY was slow despite a special line for connectin passengers. Result-- missed flight by about 10 minutes and reschedule was for a flight 3 hours later. Luckily, bags never made it onto original flight so arrived with me on later flight. Inconvenient but understandable. Mexico City requires more than an hour (at least 1hr and about 40 minutes more) to make connections."

Punti positivi: "Entertainment Modern airplane Comfortable sit"

Punti positivi: "Crew was very friendly"
Punti negativi: "Boarding took too long. People put personal items in the compartments so that made no room for everyyto put their carry on in the plaine."

Punti negativi: "It took 50min literally to be able to get off from the airplane after it had been landed on time because it was raining so hard and the airport could not send us the step machine. So I lost the original flight and kindly Aeroméxico changed to the new flight. But that flight was delayed also. It was a bad experience totally."

Punti positivi: "I enjoyed my flight it was comfortable seatoseating. The good was great! The flight attendants were very professional and friendly.the entertainment was great because I had my own choice of watching what I wanted."
Punti negativi: "I enjoyed everything in this flight!"

Punti positivi: "Everything - the excellent service continued."
Punti negativi: "That our flight was finished."

Punti negativi: "They didn't announce the local time when we landed."

Punti positivi: "the fact that the passenger wasn't aware until check-in that the ticket vendor had screwed up the sale"
Punti negativi: "gosh- where to start. Your vendor never completed the reservation and never advised me either. Worst airline reservation I've ever made. The passenger arrived at the terminal prior to the flight and was told no reservation was made. I ended up paying a extra $100 to get her on the plane, no responsibility accepted by the vendor. Nice job there."

Punti positivi: "Aeromexico was great!!"
Punti negativi: "I didn't win the only time y played. Everything was great"

Punti positivi: "I have no complaints! It was a great flight, great service, great crew, great food and entertainment"
Punti negativi: "No complaints"

Punti positivi: "I liked that they are attentive as my mother needs special attention for her disabiljty"
Punti negativi: "We had a delay coming back due to a passangee that refused to get off and they kept us with no ac on...and getting back there was no one to help my mother with a wheel chair as well or our luggage"

Punti positivi: "Everything was perfect"
Punti negativi: "None"

Punti negativi: "Waited from scheduled boarding to when the flight was cancelled- 3 hours and then little help from Aero Mexico to rebook to final destination in a reasonable time. Was promised a full refund of cancelled booking with Aero Mexico and as of 4/17- 0"

Punti positivi: "The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food."

Punti positivi: "Friendly staff. Great they have light meal with drinks and coffee. Also had entertainment to make trip feel short."

Punti positivi: "Aeromexico stole my money and never let me board a flight. My initial flight was cancelled due to mechanical issues after a 3 hour delay in the airport. At this point it was 3AM and all passengers were told to call Aeromexico's support number to re-book their flights. Aeromexico staff does not speak English well and when I asked them to speak slower I was cursed at and hung up on. I finally called again and was given 2 options: agree to a flight that would DESTROY my vacation or get a refund. Scared and exhausted, I told them I didn't understand, and the flight didn't work, and guess what, they re-booked me anyway, and said that since I was re-booked any change to my ticket would entitles them to my entire $1,100 fare. Aeromexico is a criminal enterprise. Never book with them! Kayak, you should cut all ties with this airline!"

Punti positivi: "Crew very courteous"
Punti negativi: "Delayed for hours, no reason given."

Punti positivi: "great crew, good snack"
Punti negativi: "seating just okay, no in flight entertainment, but that's not too much of a problem"

Punti positivi: "Price and staff"
Punti negativi: "Snack was a tiny bag of peanuts, plane was old and dirty, no in-flight entertainment."

Punti positivi: "Great customer service. Very Clean Airplanes."

Punti positivi: "Pilot"
Punti negativi: "The wifi entertainment did not work"

Punti positivi: "Aeromexico sucks"

Punti negativi: "1 hour delay"

Punti positivi: "Personal Monitor, with entertainment choices. I just wished you updated them more often, since after a few times flying with you, it is always the same"
Punti negativi: "Flight delayed. Personnel at airport did not know updated information. Monitors said boarding time, but no gate, and no one knew. There was no one to talk to, to get sitting changed. I was traveling with my husband, in same reservation, and was sited in two separate middle seats. Bad customer service, monitors in the airport have wrong information."