Trova voli economici per Chapecó

Punti positivi: "Good crew"
Punti negativi: "Seats way too cramped."

Punti negativi: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Punti positivi: "Everything was ok"

Punti positivi: "Not much"
Punti negativi: "Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed."

Punti positivi: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Punti negativi: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."

Punti negativi: "More room legs needed."

Punti positivi: "Crew was friendly"
Punti negativi: "No leg room even for the seats we paid extra"

Punti positivi: "Crew good, disembarking slow."
Punti negativi: "A drink and/or snack."

Punti negativi: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"

Punti positivi: "The crew wonderful"

Punti positivi: "all except the food"
Punti negativi: "the food"

Punti negativi: "Old aircraft Business seat narrow"

Punti positivi: "The flight was on time & smooth"
Punti negativi: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Punti positivi: "Personale bravo e servizio ottimo"

Punti negativi: "Awful service. Terrible food. The seats are so uncomfortable and the service rude."

Punti positivi: "Excellent price and value. Great service both before and after travelling with an infant"
Punti negativi: "Food quality could be better"

Punti negativi: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Punti positivi: "Flight attendants were very polite and the personal entertainment screens were great!"

Punti positivi: "I like Everthing ......viva air sucks"

Punti positivi: "Great crew comfortable seating on time. Good short haul flight"

Punti positivi: "The airline and travel agency never informed me that this flight was cancelled. I almost got stuck at JFK."
Punti negativi: "Everything about the airline and the travel agency since they never took the time to inform me that it was cancelled."

Punti positivi: "Could access entertainment as soon as I was seated."

Punti negativi: "No upgrade offer"

Punti positivi: "Nice flight, nice plane. Food needs improvement"
Punti negativi: "Ridiculous long time standing for boarding. This needs to be improved."

Punti positivi: "nothing"
Punti negativi: "Latam didnt care leaving us stranded in the island and they didnt try to help us to come back soon. Awful customer service."

Punti positivi: "Speed of service, friendly personnel, food"
Punti negativi: "Flight left one hour late-stressful as I had short connection, but airport didn’t announce that we’d still arrive approx on time due to strong tailwind. Less stress all round if they’d have told us"

Punti positivi: "Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!"
Punti negativi: "Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!"

Punti positivi: "I got to my destination safely and on time"

Punti positivi: "Tryp Hotel at GRU"
Punti negativi: "We should get some sort of refund. Just food and hotel is not enough"

Punti positivi: "A crew member did her best to resolve my problem"
Punti negativi: "My seats designation were changed several times."

Punti positivi: "Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation"

Punti positivi: "Good short"
Punti negativi: "Better sandwich"

Punti positivi: "Everything was excellent."

Punti positivi: "Flight was on time; crew professional."
Punti negativi: "My luggage was lost and this was very distressing to be in a foreign country without my belongings. I was without clothing and personal items for more than 24 hours. I find this unacceptable."

Punti negativi: "No movies."

Punti negativi: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."

Punti positivi: "The fact I never have to fly this airline again after today"
Punti negativi: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"

Punti positivi: "Kindness of the crew"

Punti positivi: "Good wine. Check-in was fast and easy. Entertainment was great. The plane was brand new and very clean and the tinted windows were super cool."
Punti negativi: "Sort of unorganized boarding. Needed to offer water more often for such a long flight."

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti negativi: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."

Punti positivi: "Friendly crew, flew on time."
Punti negativi: "Seats were ridiculously small. I had a more comfortable seat from Charlotte to Miami than the 8 hour flight to Santiago. There should be a law against someone sitting in that type of seat for 8 hours!"

Punti positivi: "Super comfortable seats. First time i've ever been able to sleep on airplane seats because the seats go far enough back that you don't fall over sideways when you sleep. Food was great. The service was wonderful. The airplanes are new, with new technology"

Punti positivi: "Super comfortable seats. First time i've ever been able to sleep on airplane seats because the seats go far enough back that you don't fall over sideways when you sleep. Food was great. The service was wonderful. The airplanes are new, with new technology"

Punti positivi: "The food was really good. The service was good as well. The movie selection was very good."
Punti negativi: "Economy seats are really uncomfortable for long flights, my knees suffered."

Punti positivi: "Bello il servizio di entertainment direttamente sul proprio dispositivo."
Punti negativi: "Un bambino ha pianto tutto il tempo correndo per il corridoio. Troppo permissivo l'equipaggio di bordo."

Punti positivi: "Entertainement system, lightening system."
Punti negativi: "Breakfast could be improved"

Punti positivi: "There is nothing that I liked"
Punti negativi: "Having flown with LAN multiple times the only time you receive good service is when you fly in Business Class. Recently I have been flying economy and from the moment checking in to leaving the plane is a terrible experience. I have had on numerous occasions when checking in at the airport that I was lied to regarding the seat I was in. Or there was more than one person with the same seat. Food and the wine is awful. I would not even eat it if I was starving. When flying the overnight/ morning flight they leave the cabin lights on pretty much the entire way, their excuse is that they need to serve dinner, but who serves dinner at 0500 in the morning anyways. My last flight I asked if I could borrow a pen, and they told me they do not give out pens to customers. I will never fly LAN again except for business class. On American Airlines they are a lot more friendlier. Also a shame that they do not have a way of recognising the people that fly with them frequently, I have flown with LAN 10 times in the last 12 months. They have a bad attitude."

Punti positivi: "I appreciated the fact that the cabin crew worked to seat my husband and I together. There was a bit of shuffling done but they managed to do it without inconveniencing anyone. Thank you!"
Punti negativi: "And it would have been good if more water was on offer. Service was somewhat rushed."

Punti negativi: "TAP doesn't understand the first thing about customer service."

Punti negativi: "Late as always"

Punti positivi: "Crew very good nice fligth too"

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti positivi: "Personale cordiale e disponibile."

Punti negativi: "Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane."

Punti negativi: "Real time information about departure and gate info for delayed flight would have been helpful"

Punti negativi: "Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed"

Punti positivi: "Great entertainment selection."
Punti negativi: "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."

Punti positivi: "Very friendly crew, nice plane"
Punti negativi: "Very expensive extras like seats and luggage"

Punti positivi: "food and price"
Punti negativi: "boarding... control the luggage size"

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti positivi: "Smooth flight, easy boarding."
Punti negativi: "My bags cost more than the flight. Long line at Pasport check."

Punti positivi: "All good"
Punti negativi: "Boarding slightly convoluted but ok"

Punti positivi: "Nothing to like. Rude staff."

Punti positivi: "Friendly staff"
Punti negativi: "One of my checked bags never arrived. It has been a week and I still don't have my bag."

Punti negativi: "poor and cheap plane"

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti negativi: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Punti positivi: "nothing."
Punti negativi: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Punti positivi: "Nice and clean aircraft, snack on the way to Lisbon"
Punti negativi: "Cramped seats (very),"

Punti positivi: "I was very comfortable with empty seats in my row."
Punti negativi: "No entertainment facilities."

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti positivi: "Nothing"
Punti negativi: "Pls make sure you let people know about luggage restrictions at time of purchase. Not at check in. Useless people!"

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "Excellent Service - pleasant flight - comfortable seats"
Punti negativi: "Poor entertainment system"

Punti negativi: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."

Punti positivi: "Everything smooth!"

Punti positivi: "The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front"
Punti negativi: "I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long"

Punti positivi: "Lots of legroom. On board crew was good."
Punti negativi: "Check-in was a little bit chaotic."

Punti positivi: "Flight crew was friendly."
Punti negativi: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."

Punti positivi: "Very gentle staff. Good food and service. And I will visit Lisbon next time."
Punti negativi: "Too early in the morning. A better connection in Lis wil lhelp"

Punti negativi: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Punti positivi: "The plane was on time, attendants were friendly. Food and drink was provided at no additional cost."
Punti negativi: "I have no complaints!"

Punti positivi: "Food is worst I ever had in business class in 15 years of frequent flying. Worse than even many economy classes. Worse than many shirt hauls. Service is poor. Seats are super old. Only upside: on time"
Punti negativi: "Nothing to like here except timeliness"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Not much"
Punti negativi: "Late as always"

Punti positivi: "Just about everything"
Punti negativi: "The connecting flights with BLUEJET"

Punti positivi: "Flight attendants were very kind to all passengers."
Punti negativi: "Although the flight crew was patient and kind, considering it was a late flight that arrived in Dakar around 2 am, it would've been helpful for them to assist talking with the passengers that were inconsiderate and unreasonably loud throughout the whole flight. Majority of the passengers were trying to sleep or enjoy their flight, which was difficult due to this situation. Additionally, the children of this family continued to kick seats and even stood during landing, and were yelled at by another passenger. I understand that the flight attendants can't see everything that happens, but the noise level was unacceptable."

Punti positivi: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Punti negativi: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."

Punti positivi: "Nice refreshments, friendly attendants"
Punti negativi: "It took a very long time to check in and board."

Punti negativi: "TAP is the worst. I"d rather walk than book a flight with them."

Punti positivi: "Friendly staff, decent food, complimentary wine!"

Punti positivi: "Wine was nice and metal container of so-called business class utilities (socks, tooth brush, etc.)"
Punti negativi: "Seats are coach seats! No entertainment. No AC power sources. Shame!"

Punti positivi: "The crew was very friendly and check-in was uneventful. A group of us traveled from MXP to EWR via LIS. Excellent ride on each leg."
Punti negativi: "I love the flight attendants uniform. The ticket agent allowed me to change my seat to the exit row with no extra charge. Some of my group was charged for overweight bags and others weren't. A little inconsistent."

Punti positivi: "Best flight I have had in years. We were treated like customers, meals were excelent, boarding process was well managed, flight crew was pleasant, curteous, attentive, I could go on & on. Other airlines would do themselves and the rest of us a favor by following their process."
Punti negativi: "Website was a bit difficult to navigate and online boarding passes didn't open on my tablet, but I was greeted at the check in keoisk and guide thru the process in a friendly way."