Trova voli economici per Bujumbura

Punti positivi: "Good"
Punti negativi: "Goood"

Punti positivi: "Connection time"
Punti negativi: "Aircraft comfort"

Punti negativi: "The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered"

Punti positivi: "Timely arrival"

Punti positivi: "I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great."
Punti negativi: "I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times."

Punti positivi: "The airplane was specious and comfortable and the crew are extremely nice people"
Punti negativi: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"

Punti positivi: "Egypt air is a wonderful company"

Punti positivi: "The crew were very friendly"
Punti negativi: "The airplane was too old and uncomfortable"

Punti positivi: "Direct flight"
Punti negativi: "Food, boarding, carry on bags checks, 1 hr waiting time for baggage claim at destination."

Punti positivi: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Punti negativi: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Punti negativi: "The flight arrived late 1.30 hours, so I miss the domestic flight."

Punti negativi: "Boarding proceed to improve"

Punti negativi: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"

Punti negativi: "The boarding time was delayed. The boarding process could have be more streamlined."

Punti positivi: "Yes"

Punti positivi: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"

Punti positivi: "Everything. Fantastic lunch. Wonderful crew."
Punti negativi: "Nothing. Great service!"

Punti positivi: "The way for crew very nice."
Punti negativi: "There is nothing can mention.."

Punti positivi: "Quick check in"
Punti negativi: "Chairs legs do not extend enough"

Punti positivi: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Punti negativi: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"

Punti positivi: "Excellent flight, on time, good crew."
Punti negativi: "Nothing"

Punti positivi: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."

Punti positivi: "Direct flight, no other flights can do that."
Punti negativi: "Air condition in airplane and Cairo airport was no good"

Punti positivi: "On time .. that was the most important thing for us for the connecting flight... crew helpful... food very good ..."
Punti negativi: "All in alll good experience"

Punti negativi: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."

Punti positivi: "Sufficient leg room."
Punti negativi: "Crew need more training. Entertainment need to improve."

Punti positivi: "Thanks EGYPTAIR"

Punti negativi: "Ran out of chicken meal"

Punti positivi: "The food was good"
Punti negativi: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."

Punti positivi: "The crew was very good. Helpful and friendly."
Punti negativi: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."

Punti positivi: "Good service in flight. Better food than most"
Punti negativi: "Airport handling"

Punti positivi: "Nothing"
Punti negativi: "Delay 2 hours"

Punti positivi: "Crew was lovely"
Punti negativi: "It was all fine"

Punti negativi: "Lots of security checks with no solid standards"

Punti negativi: "Please note the wrong gate was included on our ticket and announced shortly before the flight so passengers had to run from half way across the airport. Then there were two flights announced for the same gate even though the Baghdad flight was over an hour later. Therefore the gate was jam packed and passengers flying to Amman were unable to access the gate. In all it was complete chaos easily avoided by making sure to correctly identify gates (or leave blank) on tickets and to announce the second flight AFTER the first flight concluded boarding!"

Punti positivi: "Crew were nice, food was good, overall pleasant experience"
Punti negativi: "Boarding was slightly late and so flight was a bit late."

Punti positivi: "Excellent Helpful boarding & on flight crew. New aircraft"
Punti negativi: "Very poor entertainment choices."

Punti positivi: "atmospher"

Punti positivi: "Crew were lovely. Boarding was on time and efficient. The flight was not crowded."
Punti negativi: "Food was fairly ordinary."

Punti positivi: "For a short hour flight, i say it was just fine, not really enough time for a movie or anything so it makes sense not to have a TV with every seat, and it is no big deal. i slept the whole way and didnt even realize we took off or landed. could be more comfortable but again i was able to sleep the whole way without a problem"
Punti negativi: "N/A"

Punti positivi: "It was excellent trip, I will surely repeat it."

Punti positivi: "Nothing but the basics. It worked and was on time so no complaints."

Punti positivi: "Pilots are excellent at smooth landing."
Punti negativi: "To most Arabs, broadcasting a prayer before taking off is routine and goes without notice. To foreigners, it could initiate fear about the safety of the plane as it projects a need to rely on a super power to make it. It's cultural and could be misunderstood."

Punti positivi: "I end up upgrading my seats from economy to business class and made a very decision given the length of flight. Service was excellent and food was alright. The best thing were the seats as my whole family got to sleep 5 - 6 hours."

Punti positivi: "I had a window seat"
Punti negativi: "From when I got on the plane to Toronto everybody was arguing with each other, not telling that the whole flight to Toronto a baby was crying the whole way I could get no sleep no flight attendants came to check on the family to see if they could quiet the baby so basically it was very very uncomfortable and Restless. Got no type of sleep! Also passagers act like they did not know where there assigned seat was at so that took a good amount of time for us to figure out everything before we took off. Don't think I'll ever fly with that airline again."

Punti negativi: "Wasnt direct"

Punti positivi: "Accurate time of departure and landing. Excellent and generous service. Cheap price. 62 kg weight allowed. Comfortable business class."
Punti negativi: "Nothing at all, except that the flight did not have wifi because of to the model of the plane. I suggest that Egyptair find some way to have wifi on its all flights."

Punti positivi: "עמידה בזמנים צוות מקצועי ויודע לפנק ונותן הרגשה טובה"

Punti positivi: "Close to on-time departures"
Punti negativi: "The pilots smoked all during the flights and their polluted air was pumped into the main cabin. Then the flight attendants denied that they were smoking, saying that it was forbidden so it couldn't be happening! But I've had this experience on Tunis Air, too. Cabins reeking of cigarette smoke."

"Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage)."

"Food excellent"

Punti positivi: "Crew is excellent"
Punti negativi: "Delays and we had to actually run for the connected flight"

Punti positivi: "Crew was good"
Punti negativi: "Arrived one hour late."

Punti positivi: "Airrbus A350 confort"
Punti negativi: "Crew professionalism and food to be improved"

Punti negativi: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"

Punti positivi: "Seat was very comfortable and the air stewards were good"
Punti negativi: "The entertainment system not working correctly and the food was poor"

Punti positivi: "nothing really"
Punti negativi: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"

Punti negativi: "Old aircraft, rickety seats"

Punti negativi: "Stop using old planes with no personal entertainment systems on the back of the seats."

Punti negativi: "Entertainment is non existent. Plane is tatty."

Punti positivi: "Crew was so nice and very helpful"
Punti negativi: "Timing, delayed by 20 minutes"

Punti positivi: "Excellent service and on time performance."

Punti negativi: "The most unprofessional ground staff I have met coupled with the most disorganised airport"

Punti positivi: "Customer care was good"
Punti negativi: "I suspect the problem of luggage started with Alitalia my first leg"

Punti negativi: "There was no entertainment. Breakfast was standard"

Punti positivi: "It was a comfortable flight with good intertainment."
Punti negativi: "The food could be better."

Punti positivi: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Punti negativi: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"

Punti positivi: "They are nice and friendly"
Punti negativi: "Toilets should be cleaned often"

Punti positivi: "Nice crew"
Punti negativi: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"

Punti positivi: "Cheap fare, no frills."
Punti negativi: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."

Punti positivi: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

Punti positivi: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Punti negativi: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."

Punti positivi: "nothing was exceptional"
Punti negativi: "luggage did not arrive."

Punti negativi: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"

Punti positivi: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Punti negativi: "Well there was no entertainment in the flight. That is it"

Punti positivi: "Modern aircraft, good fleet in general"
Punti negativi: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Punti positivi: "Comfort The crew is always so helpful."
Punti negativi: "Food did not agree with me again."

Punti positivi: "The hospitality"

Punti negativi: "My phone was stolen on airport premises"

Punti positivi: "Crew members were friendly, movie selection was good, food was nice as well"
Punti negativi: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."

Punti positivi: "evry thing"
Punti negativi: "no thing"

Punti positivi: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
Punti negativi: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."

Punti positivi: "Nothing"
Punti negativi: "Everything. I have written to customerrelations@ethiopianairlines.com"

Punti positivi: "Good food and drinks"
Punti negativi: "No entertainment"

Punti positivi: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Punti negativi: "They are very unprofessional and unhelpful and I'll never book them again."

Punti negativi: "We boarded around midnight and after supper, I am accustomed to a few hours of the lights turned off for rest. Even though I requested the crew said it was not policy and I should use the yellow mask (which sadly does not block out the light). I think a few hours off dimmed lights would greatly enhance comfort levels."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Staff was friendly. Airplane was clean, new and well maintained"
Punti negativi: "The airport was disorganized. the boarding process was chaotic to say the least."

Punti positivi: "Great service! Friendly and on time!"
Punti negativi: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"

Punti positivi: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Punti negativi: "About time they introduced WiFi on flights"

Punti positivi: "Great service"

Punti negativi: "non funzionava l'aria condizionata si moriva di caldo"

Punti negativi: "Aereoporto estremamente caotico"

Punti positivi: "On time."

Punti positivi: "Smooth Flight."
Punti negativi: "Too crowded."

Punti positivi: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Punti negativi: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."

Punti positivi: "They made sure we had plenty to eat"
Punti negativi: "My entertainment system didn't work."

Punti positivi: "Half empty plane was the best part of the flight."
Punti negativi: "People treated the plane like it was their home. People threw trash on the ground, let their kids run around. It sucked."

Punti negativi: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."