Nothing you guys book me the wrong flight and I have to run around until I find my right plane
Check the experiencing staff for gov staff may be more better...???
They told us our family of five couldn’t fly because our Covid tests weren’t at the correct time. After it was elevated to the fourth level, someone actually did the math like we did, and they realized we were right and let us on the flight. This made the experience extremely stressful and frustrating. The employees and especially the flight crew were nice, but not having their info straight tainted the trip. I know these are very challenging times for airlines as they navigate all the different restrictions from different countries, but something as simple as the test cutoff time for a 48 or 72 hour lead time for a scheduled flight ought to be easy to have ready beforehand. After all that drama, there was no “Sorry about that” or perk of any kind. Good lesson for us to make sure we have our facts straight before torpedoing somebody.
Punti positivi: "Excellent crew and great food."
Punti positivi: "The crew was v good"
Punti negativi: "The seats and boarding staff"
Punti positivi: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Punti negativi: "Boarding process"
Punti positivi: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Punti negativi: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Punti positivi: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Punti negativi: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Punti positivi: "Yes overall probably the best flight to Chennai from DC"
Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Punti positivi: "On time. No problems"
Punti negativi: "Refund my ticket"
Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Punti positivi: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Punti negativi: "more leg room and headphones that worked."
Punti positivi: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Punti negativi: "Cleanliness of cabin. Aminity kit is outrageous."
Punti positivi: "the staff were friendly and accomplished good travel nothing was too much for them."
Punti negativi: "nil"
Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Punti positivi: "In-flight crew was excellent."
Punti positivi: "Nothing much."
Punti negativi: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Punti negativi: "too hot called groups too fast for boarding"
Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Punti negativi: "Legroom"
Punti positivi: "Faultless as per usual QA flights"
Punti positivi: "Very good crew"
Punti negativi: "8 hr layover in Doha"
Punti positivi: "Food crew and entertainment were all good thanks"
Punti negativi: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Punti positivi: "Cabin crew service is excellent. Food is very nice. Safe travel."
Punti negativi: "Little bit congested."
Punti positivi: "Plane was excellent"
Punti negativi: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Punti positivi: "everything went smoothly, no delays, boarding was easy and quick"
Punti positivi: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Punti negativi: "Staff looks down at Brown skin"
Punti positivi: "Worst customer service"
Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"
Punti positivi: "Service. Kindness"
Punti negativi: "Nothing"
Punti positivi: "Hospitality"
Punti negativi: "NA"
Punti positivi: "Okay"
Punti negativi: "Okay"
Punti positivi: "Everythinగ"
Punti negativi: "Nil"
Punti positivi: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Punti negativi: "Lack of movies"
Punti positivi: "N/a"
Punti negativi: "N/a"
Punti negativi: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Punti positivi: "Comfort"
Punti negativi: "Food"
Punti positivi: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Punti positivi: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"
Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."
Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."
Punti positivi: "Boarding and Seat comfort was good"
Punti negativi: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Punti positivi: "Price and schedule"
Punti negativi: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Punti positivi: "It was nice service and hospitality"
L'atterraggio è stato un po' brusco
New 737 and seats too confining
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Punti negativi: "Allow business passenger to use front bathroom."
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"
Punti positivi: "Usual faultless KLM experience"
Punti negativi: "Nothing."
Punti positivi: "The crew were excellent and seats were comfy."
Punti negativi: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Punti positivi: "General flight journey"
Punti negativi: "Troppo ritardo"
Punti positivi: "Seat comfortable"
Punti negativi: "Flight was delayed and overhead bin space was very small"
Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Punti positivi: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Punti negativi: "Pay attention to passengers."
Punti positivi: "Nothing!"
Punti negativi: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Punti positivi: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Punti negativi: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Punti negativi: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Punti positivi: "All good"
Punti positivi: "Friendly and efficient crew. Flights were on time if not even early."
Punti positivi: "Good"
Punti negativi: "Nothing"
Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Punti negativi: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Punti negativi: "Not enough leg room"
Punti positivi: "MCR airport Mert & Greet parking was smooth and efficient."
Punti negativi: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Punti positivi: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Punti negativi: "Nothing"
Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"
Punti positivi: "Time and Good clean place.. in This case airpöane.."
Punti negativi: "It was not entreteiment st all"
Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Punti positivi: "Good services!"
Punti positivi: "The leg room, was surprisingly roomy"
Punti negativi: "The food and that there was no entertainment."
Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Punti negativi: "infotainment was down. Lost my luggage the flight was delayed"
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "Very friendly crew going out of way to assist in making trip comfortable"
Punti negativi: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Punti positivi: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Punti negativi: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Punti negativi: "Delayed!"
Punti negativi: "Bag was lost"
Punti positivi: "was very quick"
Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"
Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"
Punti positivi: "Flight connections,"
Punti negativi: "The seating was cramped, no entrainment package."
Punti positivi: "The food was very good."
Punti negativi: "The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi."
Punti negativi: "The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket"
Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"
Punti positivi: "The airplane was new and comfortable. Staff were all very helpful and friendly."
Punti negativi: "The flight did not take off on schedule for some unknown reason. That along with a little turbulence on the way back to Toronto made for a longer flight."
Punti positivi: "One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good."
Punti negativi: "No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass."
Punti negativi: "Unreliable flight, always late, not staff at the check in terminal"
Punti negativi: "I fly 5+ times a year and I always have to take Air Canada. It isn't by choice. There is ALWAYS a delay or something is broken or the inbound plan had an issue etc. It could be a lot worse but it could be a hell of a lot better."
Punti positivi: "Friendly staff, comfortable seats, good, easy to use entertainment. Everything you would want on a flight. I have never flown air canada before, but definitely will again!!"
Punti positivi: "the crew was nice and helpul with my worry about loosing the flight to tel aviv because the flight to toronto was late due to snow in toronto."
Punti negativi: "while on my way to the airport i got a message that my flight was cancelled. luckily i had a friend who took care of putting me on another flight to toronto. weather created changes but just sending a message your flight is cancelled is not the right way to deal with things. when finally arriving to toronot i had to rush to my flight to tel aviv, it was insane, just to realize that also this flight was postponed due to the weather. air canada should be more involved in helping travelers to deal with their connections."
Punti positivi: "Not much. The entertainment choices were good, but other than that, things were mediocre at best."
Punti negativi: "Boarding was disorganized. Seating was crammed. No priority was honored (being silver members who always get boarding on Zone 2, we were put in zone 4. The food was mediocre to poor, and beer or wine were not complimentary, even though this was an intercontinental trip."
Punti positivi: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Punti negativi: "The seats could have been more comfortable. Had a couple knees in my back."
Punti positivi: "Spacious seating. Attentive Stewardesses. Bathroom located close to seating area but was separated by the galley. That was a plus - no odor, no long lines by your seat."
Punti negativi: "Use of ipads for entertainment rather than installed screens"
Punti positivi: "Schedule The flight departed Jamaica on time and arrived in Canada a few minutes ahead of scheduled time."
Punti negativi: "The meal had to be paid for separately. This was not a major issue though."
Punti positivi: "Can't keep to their schedule. I was supposed to arrive home at 15:50 pm. Try 1 am. Every time our plane came in they sent it to another city or switched our gate. All if their flights were delayed. Customer service was non existent. We were treated worse than animals."
Punti positivi: "It was a normal flight. Only one hour."
Punti negativi: "Snack options could have been better, only a biscuit."
Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."
Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."
Punti positivi: "The food they served was the best airplane food I've had."
Punti negativi: "They did not allow online check-ins which caused mass confusions and lines. We were still running to the gate at 1250 (even though the flight was supposed to take off at 1245) after arriving at the airport at 1015. No screens for a transatlantic flight--- WTH?!"
Punti positivi: "Airbus 787"
Punti positivi: "Flew through custom and was comfortable on the flight. Flight attendants were nice and attentive and made sure i had what i needed. I was happy with everything overall and intend on flying again soon!!!!"
Punti negativi: "Air Canada failed to transfer my bag from flight 1 to connecting flight 2. This not only happened to me but to other people traveling on the same connecting flight as well. My bag was delivered later then the promised time, it was also returned damaged. It is now almost one week since I have taken my flight and I am unable to process a claim because they have not updated my file via their Bag Tracer program. It is clear that they still have a lot of work to do to be considered a real commercial air line company"
Punti positivi: "One of our meals was outstanding."
Punti negativi: "One of our meals was horrible. It was a snack but could have been better. Also, after a great meal, attendants never collected garbage until a pax starting doing so & was told to stop. It was a good 2 hours after being served!"
Punti positivi: "I don't have much that I liked besides the fact that it got me from Venice to Montreal."
Punti negativi: "The service from the attendants is probably the worst that I've ever had. I had to ring someone and remind someone twice that I received the wrong customs form. Finally I had to walk back to the end of the plane where I saw four stedeardesses giggling over someone's phone. I missed one of the meals because I was dozing off and when I requested some food I was told that there was none left. The entertainment is subpar. You need a mobile or device with he app already installed. And even so the movies and shows are outdated and not very entertaining at all. On top of that, both legs of my flight my outlet was not working and not charging my device. Air Canada rouge- never again!"
Punti negativi: "lack of seat/leg room...."
Punti positivi: "Friendly crew, no delays"
Punti negativi: "The food was so awful and very unhealthy! No TV for entertainment on our 9 hour international flight was absurd. Lastly, we purchased the tickets together, when we checked in, our seats were not together on both the flight to and from Italy, thankfully other people switched seats with us. When we asked the flight crew at the desk to switch seats, they couldn't both times. We definitely will not be flying Air Canada in the future."
Punti negativi: "The entertainment consisted of an IPad that you had to rent, and the attendants were not cheerful not helpful.... Just in a constant hurry."
Punti positivi: "Flight left and arrived on time and crew was courteous and efficient. Food was surprisingly good."
Punti negativi: "There was no entertainment, period, unless you wanted to rent an IPad-type device for $10 to view movies and such. Jeez, on a transatlantic flight? It's not the fault of the crew, of course. It's the front office where I suspect there might be those who are a tad bit removed from the front lines"
Punti positivi: "Crew from Venice to Toronto was good, but crew Toronto to Denver was uncaring. She would rather sit in the back and knit rather than help out a cramped passenger in the last row who couldn't even sit forward because the passenger in front on me reclined into my lap. The Lat seat doesn't recline so I was forced to sit sideways, feet in aisle while people heading to the bathroom head to step over me. She did nothing to help."
Punti negativi: "Stewart from Toronto to Denver could care less about my comfort. Being in the last seat, unable to recline, I had the passenger in front of me recline into my lap and refused to adjust his seat. She ignored the situation and went in the back behind her curtain to knit while I sat sideways the entire flight with my feet in the aisle. People going to the bathroom were forced to step over my feet, but at least they were sympathetic"
Punti positivi: "great lunch and very nice flight crew."
Punti negativi: "flight was long but that is how one gets from europe to america. worst part of the trip was going thru USA customs in Toronto. They get a D- for incompetence.... but Air Canadaa had nothing to do with this...."
Punti positivi: "Not much"
Punti negativi: "Over crowded uncomfortable seats No entertainment only to purchase an IPad or download an app. Too small if a plane for that flight. Will not fly Rouge service sgain"
Punti negativi: "I hour layover from Newark to Montreal to get a connecting flight to Paris. I almost missed my plane. I didn't pickup my luggage for custom inspection , luckily it arrived on the destination place. I was so stressed out only 2 minutes left and they would have closed the door."
Punti negativi: "Worst food ever on any airline I've been on"
Punti positivi: "Quick operation OK for the small aircraft we had but this was a long journey from Venice, Italy to Toronto. Uncomfortable and boring. Was offered water frequently :-) at least didn't have to ask or pay for it."
Punti negativi: "Food was not good at all. Snacks are bad and only sugar-laden cookies. No entertainment available unless you have Air Canada app. How were you supposed to know? It was too late by the time you were on board! Otherwise pay $10 to rent their iPads for it LOL"
Punti positivi: "No in seat entertainment console. You had to use your own device or rent one. No recent movies, just older ones."
Punti positivi: "Comfort and Entertainment were great. They were punctual as well."
Punti negativi: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Punti positivi: "Only enjoyed entertainment"
Punti negativi: "Quality & type of food Boarding sprocess Lack of carry on space Unprofessional crew Old plain- didn't realize still in operation Small seats Little to no leg room Fact you actually had to pay for rental of iPads Terrible entertainment system"
Punti negativi: "I was BUMPED not just on the flight I had booked and payed for a month in advance But I was at the airport 2 hours before my scheduled departure. I had to wait for available seat on the 3rd!!! flight out after mine."
Punti positivi: "The crew and food were fine."
Punti negativi: "They don't adequately warn you that you need to download an app to use entertainment system before you get on board. The wifi in the airport is terrible so not able to download app for all devices. The entertainment choices were very limited. For such a long flight, they should add more choices. Would not recommend Air Canada for light to/from Europe."
Punti positivi: "Boarding a 10 hours flight without any form of entertainment is not fun. All the could manage was rent out iPad for cost of 10 dollars for to watch installed video. They also screwed up my itinerary without informing me"
Punti negativi: "Nothing"
Punti negativi: "Couldn't watch movies unless on iPhone"
Punti positivi: "Young air hostess was very goid"
Punti negativi: "All good"
Punti negativi: "1. They loan out iPads for entertainment which you had to pay for because the plane was an older model and there were no individual tv screens available. This should be a free service with the amount of fare I paid for the trip. 2. Also on my way to Rome, flying air canada, too, my husband and i fell asleep and missed our meals. When I asked the crew for my meals they said "it's unsafe to give it to me anymore." But that's what refrigerators are for - to store food safely for passengers. I just don't buy their reasoning. It's just an excuse not to serve passengers. Needless to say my husband and I went hungry until they served breakfast. 3. From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."
Punti positivi: "The tv for each individual person"
Punti negativi: "Always late."
Punti positivi: "Crew was nice. Landing was good. I liked the wifi entertainment portal."
Punti negativi: "The flight was delayed 1.5 hours due to problems checking people in. I waited in like for 2.5 hours just to check my bag. I was a disaster all around. The seats also didn't have screens; on a long flight, you have to have entertainment screens..."
Punti positivi: "I liked the meal that was served and that if you didnt want to pay for the ipad, you could access TV on your phone."
Punti negativi: "I didnt like that there were not individual TVs for my 10 hour fllght. I would have appreciated the entertainment on such a long flight, especially the movies which I could not access without the app. I also felt that more snacks should have been provided."
Punti positivi: "Never thought Canada air is so bad in international air services. Would never use Canada Air for my international travel in the future."
Punti negativi: "Bad food, worst attitude of crew combined with no entertainment in flight during almost 10 hours of flying time."
Punti positivi: "Venice airport is in a chaotic state of reconstruction and seems to lack information services for connecting flights. As a result, I was directed to the Air Canada check in counter, which then made it necessary to re-enter the security line, followed by a massive passport line. Each line was backed up to the limits. Only by begging people in line was I able to make it to my connecting flight seconds before they closed the door. I was the last to enter during "Last Call." Nevertheless, the crew of the Air Canada flight were outstanding. No entertainment except iPad movies for $10.00."
Punti positivi: "Nothing"
Punti negativi: "7 hour delay combined with the most rude airline staff I have ever met."
Punti negativi: "Simple mistakes which could and should have been avoided made us late. The food and drink service should not have been a charge on such a long flight."