Trova voli economici su Air India

Punti negativi: Worst ever customer service

Punti negativi: Worst customer service

Punti negativi: Security check-in, Food and providing entertainment.

Punti positivi: Nothing

Punti negativi: Everything Sets, lights, bathroom, food, service, Lots of maintenance issues

Punti positivi: Nothing was “great”. Food was reasonably good. The staff was courteous enough.

Punti negativi: Delay for 2 hours after boarding, with no Air conditioning.That’s unacceptable. The entertainment system not working even after resetting by the crew. I was told many seats had the similar problem !!

Punti positivi: Crew was good. Seats suck. Mine was not even working. Had to call the crew 4-5 times to recline and upright.

Punti negativi: No wifi, no entertainment, bad seats.

Punti positivi: Food was good

Punti negativi: Very poor boarding process with unnecessary security checks at the gate with long lines, no priority for business class passengers, old dirty seats, had to ask for blankets and basic amenities, service was poor. Not up to standards for other airlines for business class travel

Punti positivi: Food was good

Punti negativi: No entertainment options, dirty seats, minimal space between seats in business class- expected more from a business class travel- did not meet expectations

Punti negativi: Clean bathroom

Punti positivi: Nothing

Punti negativi: Upon arrival was told that pcr test is required. Airline did not communicate this in time to me. Asked air india staff to change/rebook ticket. They told me that i have to do it online. I went online there was no option to rebook. Sent an e-mail with booking ref for date change agreeing to even pay fare difference, no reply received from Air India. Pathetic service

Punti positivi: The seat was spacious.

Punti negativi: They could have provided a pillow. The entertainment choices was very poor.

Punti positivi: They were ok.

Punti negativi: I think so.

Punti positivi: Seat was not at all comfortable. Checked in bag was found damaged when it arrived at belt in kochi. Officials didn’t bother to lodge a report.

Punti negativi: Crew was not helpful

Punti negativi: Crew sounds mean and lies often Why do they have to lie???

Punti positivi: Nothing

Punti negativi: Treating international travels with respect

Punti negativi: EVERYTHING

Punti positivi: FOOD WAS OKAY

Punti negativi: NEED IMPROVEMENT IN CUSTOMER SERVICE, I DONT THINK I WOULD EVER TRAVEL WITH AIR INDIA. VERY VERY VERY POOOOR SEVICE.

Punti positivi: Pathetic experience all around

Punti negativi: pathetic experience

Punti negativi: poor customer service by Airindia

Punti positivi: Pathetic

Punti negativi: pathetic customer service

Punti positivi: Crew members not responding,tv not working,seat not comfortable

Punti negativi: Better entertainment,comfortable seating

Punti positivi: Tv not working,seating not comfortable

Punti negativi: Poor costumer service.

Punti negativi: It would have been better if you would have told me that I need a transit visa in delhi,terrible customer service and ridiculously poor responsibility through your team of reservation that cost me to loose my 600 dollars for nothing coz they refused me to board on plane,and when I called you from airport,you never responded back to me, I am not recommending anyone to book their flight through your website

Punti positivi: Food was decent

Punti negativi: This flight needs a total rehab..... the amount of electrical failures it has, it might be a disaster waiting to happen

Punti positivi: overall safety is good

Punti negativi: media is not at all working and its hard on such long flights without media especially when you are traveling with kids

Punti positivi: Nothing

Punti negativi: Cleanliness of the flight. Horrible bathrooms.

Punti positivi: Horrible. Airhostess was not respectful towards other passengers.

Punti negativi: Cleanliness! Bathrooms were horrible. Absolute no maintenance.

Punti positivi: Time to destination with non stop flight is excellent.

Punti negativi: Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food.

Punti positivi: Checkin bag missed. Worst Air india

Punti positivi: 1 check in bag missed. Launched the complaint and still no use.

Punti negativi: Make sure no bags misssed

Punti positivi: Crew is very poor

Punti negativi: Social distancing no middle seat precautions

Punti negativi: Air India promises to give you minimal service and maximum prices due to COVID. Horrible business class seats

Punti negativi: Air India needs to be competitive and offer better services that is on par with other international airlines.

Punti negativi: No entertainment at all even in business class

Punti negativi: Food given was veg even though i had asked for non veg. The flight attendant said they can't give non veg. Attendant not helpful

Punti negativi: AirIndia did not support me at all in this emergency situation of corona. very disappointing.

Punti positivi: Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative

Punti negativi: How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector

Punti positivi: Food

Punti negativi: It could have been better if it would have been on time and not delayed 2 hrs and I could have made my connection and not have to pay more than $200 for another flight. I am livid. Never again with Air India!!!!

Punti negativi: A more approachable crew. The outlets did work for the USB connections.

Punti negativi: The filthiest plane I have ever been on. Never again.

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: Nothing

Punti negativi: Everything

Punti negativi: Poor communication about arriving— time at destination and need to stay seated at 30 minute point. Flight attendants are slow and clueless. Entertainment system is limited. Aircraft feels old.

Punti positivi: It was a flight!

Punti negativi: It seemed like the crew didn’t care that much about the flight—halfway through there was like toilet paper and other trash in the aisle and no one cared to pick it up. Just felt a little hopeless.