Trova voli economici dal il Brasile per Milano

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."

Punti positivi: "sidefini landig, merci."

Punti positivi: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"

Punti positivi: "The crew was so friendly"
Punti negativi: "Everything is so smooth in my flight!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Flight left on time & arrived on time."
Punti negativi: "Quality of the snack could be improved."

Punti positivi: "Crew was great. Very friendly and accommodating"
Punti negativi: "Regional jet had hard seats but adequate for 1 he flight"

Punti positivi: "Officers in the airport are rude and offensive, racial discrimination."
Punti negativi: "Change their employees, arrogant, not professional"

Punti positivi: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Punti negativi: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"

Punti negativi: "Punctuality"

Punti positivi: "The seats were good for a short flight, which this was. No complaints."

Punti positivi: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Punti positivi: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Punti negativi: "Nothing!"

Punti positivi: "Crew was kind and gracious."
Punti negativi: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "full aircraft"

Punti positivi: "Flight attendants were very understanding."
Punti negativi: "I requested a basinet for my infant daughter and I paid a total of $98.93 extra, but on the plane they told me they didn't know anything about that and they didn't have any basinet. I called Swiss as soon as I landed, and I've told my request was sent but it was never confirmed. They also told me they will send me an email when the basinet for the return flight is confirmed. At this point, I'm not even sure what I paid the $98.93 for."

Punti positivi: "I liked how nice the crew was."
Punti negativi: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Punti negativi: "No entertainment but short flight"

Punti negativi: "No wifi or inflight entertainment"

Punti positivi: "Nothinh"
Punti negativi: "Nothing"

Punti positivi: "Service and food were good considering it was "plane food". No delay whatsoever."
Punti negativi: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Punti positivi: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Punti negativi: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Punti positivi: "good flight didn’t have any problems"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Friendly staff"
Punti negativi: "Seats were horribly uncomfortable"

Punti positivi: "crew great smooth flight"
Punti negativi: "no problem and happy crew."

Punti positivi: "Quick trip :-)"
Punti negativi: "45 minute delay, but those are pretty understandable and unavoidable."

Punti positivi: "The seats in exit row were large enough for me to straighten my legs"
Punti negativi: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Punti positivi: "it was the same plane, just a different crew so all remains the same"

Punti positivi: "I was rerouted to another country so that I could still make it to Greece on the same day."
Punti negativi: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."

Punti positivi: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Punti negativi: "No complaints it was excellent"

Punti positivi: "Great service and friendly staff! Also great food!"
Punti negativi: "There's nothing I didn't like :)"

Punti positivi: "It was on time"
Punti negativi: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Punti positivi: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Punti negativi: "N/A"

Punti negativi: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Punti positivi: "Very good service in business class"
Punti negativi: "They lost our luggage and after filing claim we have not been notified for 16 hours"

Punti positivi: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Punti negativi: "I would have loved a video"

Punti negativi: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Punti positivi: "Fine"
Punti negativi: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Punti negativi: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."

Punti positivi: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."

Punti negativi: "Major delay"

Punti positivi: "The larding was terrible. I came in a wheelchair but am able to walk short distances. I spoke to man at the gate about boarding early and he said he would come and get me. But he did not and I had to push and shove with everyone else as their is no plan. Awful! Service was good. Lots of water and juice brought round in the night of"

Punti negativi: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Fligh on time."
Punti negativi: "The food on board."

Punti positivi: "Tea"
Punti negativi: "Food and service"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"

Punti positivi: "The crew were all very nice and the food was good."
Punti negativi: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Punti positivi: "Business class was money well spent."
Punti negativi: "The boarding at the gate was a bit congested."

Punti negativi: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

Punti negativi: "Waitwd 1 hour"

Punti positivi: "Getting Home"
Punti negativi: "Everything the seats were so close to the other seat forget it they Reclined. No service at all one bottle of water for about 6 hours they never passed by once. Flt. Att.’s were nice but no training no customer service. Like cattle I just want to forget the trip"

Punti positivi: "Comfortable seats, good food"
Punti negativi: "Nothing"

Punti positivi: "Nothing"
Punti negativi: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Punti negativi: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."

Punti negativi: "From more than 1h layover to 5 minutes."

Punti positivi: "The inflight entertainment."
Punti negativi: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"

Punti positivi: "-Boarding was easy - The crew was very friendly and helpful"
Punti negativi: "- The leg spacing was not sufficient - The sandwich served was average"

Punti negativi: "I didn’t like being in a middle seat"

Punti positivi: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Punti negativi: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Punti positivi: "We weren't seated together at first but they helped once we were on the plane"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"

Punti positivi: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Punti negativi: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Punti positivi: "The food and the crew were great!"
Punti negativi: "The way they do boarding makes you feel like you are being loaded onto a cattle car."

Punti positivi: "Good food, comfortable seat, good timing."
Punti negativi: "Some confusion amongst passengers about their seating."

Punti positivi: "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
Punti negativi: "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Great food! Loved that you get a menu to choose from"
Punti negativi: "We were not asked or given the option to choose our seats on the plane."

Punti positivi: "The food is great, nice entertainment, we good travel essentials!"
Punti negativi: "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."

Punti positivi: "The staff!"
Punti negativi: "The turbulence lol"

Punti positivi: "Cleanliness"
Punti negativi: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."

Punti positivi: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Punti positivi: "the food is good - staff are generally friendly but not great with English if you have a problem"
Punti negativi: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Punti negativi: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."

Punti positivi: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Punti negativi: "Very loud plane so that I couldn't watch a movie and understand the audio."

Punti positivi: "The food was great!"
Punti negativi: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."

Punti negativi: "The transfer at Istanbul airport was somewhat chaotic and disorganized."

Punti positivi: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Punti negativi: "TV screen very far from the seat and could only interact with it via the remote control."

Punti positivi: "Free wifi for business class HD movies + good quality DENON headseat"
Punti negativi: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "the delay in the departure"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Seat reclined more than some. The food was really good!"
Punti negativi: "No lemonade. There were a lot of steps of security at the gate."

Punti negativi: "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."

Punti positivi: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Punti negativi: "Screaming children and passengers that don't follow simple instructions or cue with respect"

"They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit"

Punti positivi: "They were very nice! Always a smile, even after 10 hours with us!"
Punti negativi: "Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"

Punti positivi: "Nothing. The flight was delayed and I missed my connection"
Punti negativi: "My flight leaving on time"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"

Punti positivi: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Punti negativi: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Flight was in time with no delays. Arrived in Germany early!"
Punti negativi: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."

Punti positivi: "Plane didn't crash."
Punti negativi: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "the price"
Punti negativi: "everything else food seats service ..."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Another snack midflight."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

Punti negativi: "Voli in ritardo"

Punti positivi: "The food was excellent."
Punti negativi: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The crew was very accommodating, Frequently offered water also."
Punti negativi: "Can t think of anything."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "Crew and flight and service were fine"
Punti negativi: "Economy seats are cramped"

Punti positivi: "Crew. Courteous, engaging and supportive, of-course with a smile."
Punti negativi: "Nothing on this flight"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I missed somehow the distribution of headsets, and I never got one (after asking for one). (Un-)fortunaltely there was no movie I really wanted to watch, or classical music for my taste (recitals, chamber music). Anyway, this is not a major problem, just a tiny glitch. The random boarding went surprisingly well, although I'd prefer the more structured version. Until there is bread, butter and cheese, I am fine with the bland food."

Punti negativi: "Poor food. Disorganized food delivery. Very poor service at the gate- family separated, no seats together, even it was booked as family flight. Will not fly lufthansa again."

Punti negativi: "Boarding process was a bit unorganized"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti negativi: "Troppo freddo"

Punti positivi: "Great service. Comfortable business class seats."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Flight was cancelled 1 hour before departure... customer service was appauling"

Punti positivi: "Crew"
Punti negativi: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Flight was good, comfort was good. Crew was not very friendly."
Punti negativi: "The food on Lufthansa flights is getting worse and worse."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Staff were polite"
Punti negativi: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Punti negativi: "Nothing,just the seats. Cleanliness was perfect"

Punti negativi: "Klm is the best, even on a 40min they served small breakfast."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Punti positivi: "Great airline"

Punti negativi: "Flight got cancelled"

Punti positivi: "very nice crew"
Punti negativi: "my baggage was lost"

Punti positivi: "Crew helpful. Food good."
Punti negativi: "Better range of movies please"

Punti positivi: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Punti negativi: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Punti negativi: "Not being 1 hour late"

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti positivi: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Punti negativi: "Troppo ritardo"

Punti negativi: "There was no wifi on flight"

Punti positivi: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti positivi: "We got to Amsterdam on time"
Punti negativi: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "Snooth and efficiënt with a KLM service"
Punti negativi: "No entertainment"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "Comfort was better than on the previous Dash-8. Food was OK."
Punti negativi: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Punti positivi: "Food was excellent, service from staff was friendly, and entertainment options were great."
Punti negativi: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Punti negativi: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Punti positivi: "Everything excellent. Comfortable seats in business."

Punti positivi: "Great"
Punti negativi: "Great"

Punti negativi: "infotainment was down. Lost my luggage the flight was delayed"

Punti positivi: "Left ontime and service was excellent."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Entertainment"
Punti negativi: "Food and one bathroom out of service makes an awful flight"

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti negativi: "The streaming service didn’t work"

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti negativi: "Bag was lost"

Punti negativi: "They stole my money"

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti negativi: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti negativi: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Punti positivi: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Punti negativi: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Great crew service. Among the best ever."

Punti positivi: "the most important thing for me is to arrive on time. Everything else is secondary.me"
Punti negativi: "music selection was not good. The crew has to try to wake you to offer you food instead of bypassing you in your eyes are shut. I never got a meal either way."

Punti negativi: "Atenção aos passageiros. Voo atrasado além de mala extraviada. Sem notícias desde o dia 28/01."

Punti positivi: "The variety on the LATAM Play."
Punti negativi: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."

Punti positivi: "Good seat space, comfortable, on time arrival"
Punti negativi: "The food was ok, not great. The plane was Very cold!!!"

Punti positivi: "Very smooth, great staff."
Punti negativi: "Water available in waiting area."

Punti negativi: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Punti positivi: "Nothing much, really."
Punti negativi: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "On time."
Punti negativi: "For the 2 hours flight, I had to endure some strong stench coming from fellow passengers. Extremely uncomfortable."

Punti positivi: "Everything was on time. Food was good and movie selection was good"

Punti positivi: "Crew very nice chicks"
Punti negativi: "Is like flying in the floor, very uncomfortable"

Punti positivi: "The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else."

Punti positivi: "Personale bravo e servizio ottimo"

Punti positivi: "Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?"

Punti positivi: "Friendly employees"
Punti negativi: "Seat pitch"

Punti negativi: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Punti negativi: "The crew was unfriendly and unhelpful. I will fly Avianca on domestic flights in Colombia"

Punti positivi: "I needed to check a bag at the gate, and the staff were very friendly and patient when I asked them about it. They are all very fluent in both English and Spanish!"
Punti negativi: "Lots of waiting for the plane to board, lots of time without staff at the counter so people sort of piled up with questions."

Punti positivi: "Very friendly crew"

Punti positivi: "We had 3 high-school classes that traveled with us and the crew managed them extremely well (especially Luis) and made that trip unforgettable and most entertaining."
Punti negativi: "Breakfast food was really bad; dinner food was between mediocre and ok."

Punti negativi: "Nothing"

Punti negativi: "LATAM flights to Bolivia from Chile leave at horrible hours."

Punti positivi: "The crew service is excellent: prompt, efficient, and friendly. The free streaming inflight entertainment to use on your smartphone, tablet or laptop is a very nice feature on a 3-hour plus flight. The food for sale onboard is tasty and fresh. In my experience most domestic flights operated by Latam are on time."
Punti negativi: "Latam crams its single-aisle Airbus fleet with one or two rows of seats too many: the seat space is crammed. The exception are the first three rows and exit rows, for extra pay or free for elite passengers. The first three rows have power outlets -nice and useful to watch streaming movies without draining your smartphone battery."

Punti positivi: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Punti negativi: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Punti negativi: "Flight has been delayed for over 12 hrs. I still haven't left LIM :("

Punti positivi: "Service was good... brought me a second meal after first dinner wasn't filling enough. Excellent entertainment system with tons of new hit movies I wanted to watch"
Punti negativi: "Not super comfortable but that's typical for these flights. Waiting a while at baggage claim."

Punti negativi: "I received a confirmation email and flight information but was unable to check into my flight upon arrival and was not in their system for the flight. Very upsetting and unreliable."

Punti positivi: "I enjoyed the customer appreciation the crew showed, at all times. Catered my vegetarian diet and their food was exceptional!"
Punti negativi: "Had minor technical problems with my headphones. However, my flight was not crowded and was able to use the empty seat next to mine to watch a movie."

Punti positivi: "Clean airplane"
Punti negativi: "30ish minutes of delay"

Punti positivi: "I was asleep the whole flight. more spacious than the last one, and there was no one sitting next to me."
Punti negativi: "the delay caused us to miss our flight to LAX from Lima."

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti negativi: "One of my bags was damaged on the direct flight from Santiago to Miami. It looked like it had been dragged down the runway. I showed this to Latan representative Angel Pupulin in Miami who's first statement was, "Latan is not responsible." He was rude and initially refused to even fill out a damaged bag report. I explained that I would call my credit card company and put a non-authorization on $2500 worth of tickets. He continued to speak to me in Spanish although I told him, " No habla Espanol." He spoke English but was trying to jerk me around in every way possible. This is not going to be ignored! One employee screwed up all the positives of multiple flights with Latan. I will avoid flying Latan in the future and will not recommend Latan to others."

Punti positivi: "Gave good snacks"
Punti negativi: "Annnouncements weren't clear in English or Spanish only in Portuguese"

Punti positivi: "muy amables"
Punti negativi: "tuve problemas para hacer el check in on line por problemas con el sistema y tuve que hacerlo por teléfono. No conseguí los asientos que hubiera querido. Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"

Punti positivi: "I prefer being given my own bottle of water and wine, the cup sizes are too small. Food is ok, not great."

Punti positivi: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Punti negativi: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Punti positivi: "Friendly and efficient staff . No delays , always on time . Pilot is handsome too"
Punti negativi: "Magazines are in Spanish language mostly :("

Punti negativi: "Could not select my seat"

Punti positivi: "Worst latam lost 4 loggages of my parents John f Kennedy New York to Trujillo - Peru 09-09-16 Flight B6212905- B6212906 Inga Inga Sanchez, Rita Rojas Malqui, victor Contact phone 7035658509"

Punti positivi: "This was my first time flying on LATAM and I will definitely use them again. Service and crew was very good."
Punti negativi: "The only thing I didn't like about the plane was my seat. I'm a small guy and I felt the seat was a bit tight."

Punti positivi: "Bello il servizio di entertainment direttamente sul proprio dispositivo."
Punti negativi: "Un bambino ha pianto tutto il tempo correndo per il corridoio. Troppo permissivo l'equipaggio di bordo."

Punti positivi: "Entertainement system, lightening system."
Punti negativi: "Breakfast could be improved"

Punti negativi: "The tv screen was flickering It will be nice to have free wi-fi available while flying"

Punti negativi: "The boarding process how backwards they do it And make you check carry on items Anf don't offer online check in"

Punti positivi: "New Airplane and a lot leg room"
Punti negativi: "N/a"

Punti negativi: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."

Punti positivi: "Great flight, smooth, good snacks"
Punti negativi: "Wish we didn't have to use a bus to deplane"

Punti positivi: "The flight was about 85% empty! Loved the whole row to myself. Staff was extra friendly probably because it was the last flight and everyone was comin back home. Arrived early, and smooth landing."
Punti negativi: "No complaints here."

Punti positivi: "One of the best flight I have ever experienced on LAN. Very friendly service from all of the crew members."

Punti negativi: "LAN told us our bags were coming in the next 2hrs all day & they never arrived! They were clearly telling us lies the whole time."