Trova offerte per voli da Toscana a Aeroporto di Dallas-Fort Worth

Punti negativi: "Best flight to DFW"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Everything other than luggage situation"
Punti negativi: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately."

Punti negativi: "Voli in ritardo"

Punti negativi: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Was the worse food that I was served on a international flight."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding."
Punti negativi: "The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "I have always liked Lufthansa; however, got put on an American Airlines flight due to a missed connection and there were no further flights until later in the afternoon. Had to change airlines and they assured me my luggage would follow me. It did not!!!! Too many security checks, switching from place to place and being herded like cattle was not too pleasant. Security people were rude and very busy talking to each other to tend to their jobs. One person would tell you to do something and the next person would give you completely different direction. They were arguing amongst themselves and not paying attention to one of the most important things.....customers."
Punti negativi: "On AA flight there were two small children running up and down the airplane most of the flight. Very disturbing and no one could rest. They were playing chase, hitting everyone's seat, and screaming at each other quite a bit. Parents obviously did not discipline them at all. After waiting in the airport for a completely different flight and not know what to expect this flight was not a pleasant one. American Airlines had overbooked the flight and they were begging people to give up their seats. They had a weight problem due to fuel amount and when we were approaching DFW we were diverted to Houston because we did not have enough fuel to stay in a holding pattern. We sat on the tarmac for a couple of hours, refueled, several people got off the plane in Houston in order to make connecting flights and then we FINALLY flew back to Dallas"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The atmosphere they create is very comfortable"
Punti negativi: "I don’t now"

Punti negativi: "Will need to add more recent movies for entertainment"

Punti negativi: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."

Punti positivi: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Punti negativi: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "Plane didn't crash."
Punti negativi: "No leg room. Seats to narrow. Food mediocre."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti positivi: "Great crew, comfortable space at the bulkhead seat"

Punti negativi: "Ritardo"

Punti positivi: "Going out the crew left something to be desired, the crew on the return trip was outstanding! Friendly, courteous, caring, efficient."
Punti negativi: "Ran out oof meal choices twice"

Punti positivi: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Punti negativi: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."

Punti positivi: "Nice food"

Punti negativi: "Friendlier crews"

Punti negativi: "Allow business passenger to use front bathroom."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Salimos a tiempo . El business es muy confortable"
Punti negativi: "La comida horrible . No se limpian los baños"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti negativi: "It's KLM. What else do you need to know."

Punti negativi: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti negativi: "I congratulate the KLM crew!"

Punti positivi: "No delay and nice staff"

Punti positivi: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Punti negativi: "Doesn't"

Punti negativi: "Troppo ritardo"

Punti positivi: "The entertainment was amazing"
Punti negativi: "The seats were a bit hard"

Punti negativi: "Boarding was very slow."

Punti negativi: "The plane was very hot"

Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing!"
Punti negativi: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Punti positivi: "It was all fine"
Punti negativi: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti negativi: "Lost all our bags so couldn’t ski"

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti positivi: "Crew was nice and efficient"
Punti negativi: "Economy seats don’t recline enough."

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "The crew!!"

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."

Punti positivi: "Left ontime and service was excellent."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti positivi: "Nothing really"
Punti negativi: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Punti negativi: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Punti positivi: "Really friendly staff. Great service"

Punti positivi: "Good flights. Good prices."

Punti negativi: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti positivi: "quick and relaxed"

Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"

Punti positivi: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Punti negativi: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "Being on Delta"

Punti positivi: "Very nice!!"
Punti negativi: "Snacks"

Punti negativi: "There was no gate agent in Santa Fe. I had to leave two very expensive bottles of alcohol I’m the trash because they don’t have adequate staff to check my bag."

Punti positivi: "Good seats and very clear"

Punti negativi: "Gate agent was cold rude and incompetent"

Punti positivi: "When we did get in the air, the flight seemed to go quickly and we got there fast."
Punti negativi: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."

Punti positivi: "I like the ability to watch movies"
Punti negativi: "The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason"

Punti negativi: "With Covid they could hand out a bag containing water and a snack."

Punti positivi: "Entertainment on seats"
Punti negativi: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."

Punti negativi: "The entertainment center at my seat was malfunctioning. Movies were starting passed the beginning and the system was crashing."

Punti positivi: "The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward."
Punti negativi: "I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well."

Punti negativi: "Boarding is so disorganized. Really Group 9 is just a way to make the passengers wish they had chosen a different airline."

Punti negativi: "Every seat sold. No social distancing. Mask rule not enforced."

Punti positivi: "The seats were comfortable and it was easy to catch a quick nap."
Punti negativi: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."

Punti positivi: "On time"
Punti negativi: "Some social distance inside the plain would’ve great"

Punti negativi: "Smooth and enjoyable trip unlike the second leg to Aspen"

Punti negativi: "They need to stop selling the flights at full capacity"

Punti negativi: "It being on time"

Punti negativi: "All seats were booked, no covid-19 social distancing"

Punti positivi: "Horrible seats"

Punti positivi: "Great crew"
Punti negativi: "Snacks"

Punti positivi: "Crew was lazy. Poor service and on their phones the entire time."
Punti negativi: "Flying Delta instead."

Punti positivi: "Entertainment"
Punti negativi: "Crew"

Punti positivi: "Travel is becoming a pain ... what’s new?"
Punti negativi: "Just the way travel has become —loathsome"

Punti positivi: "Entertainment Screen in the seat back in front of me"
Punti negativi: "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."

Punti negativi: "Accommodates"

Punti negativi: "First time wearing face mask all the time. It was okay."

Punti negativi: "Everything"

Punti negativi: "Some of the Crew members were not covering their nose with their face masks"

Punti positivi: "Timely and efficient"
Punti negativi: "Seats are really small"

Punti positivi: "Easy"
Punti negativi: "All was good."

Punti negativi: "Great"

Punti negativi: "No food or beverage service during covid-19"

Punti negativi: "Social distancing"

Punti positivi: "Efficient"

Punti positivi: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Punti negativi: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."

Punti positivi: "Not much"
Punti negativi: "Why no service in first class?"

Punti positivi: "Crew was amazing!"

Punti negativi: "remove justfly"

Punti positivi: "Nothing"
Punti negativi: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Punti positivi: "The seat was cormfortable and the entertainment was dope!"
Punti negativi: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"

Punti positivi: "NA"
Punti negativi: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti negativi: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Punti positivi: "Great films and tasty food"
Punti negativi: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

Punti positivi: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "It was very cold on the flight, even with the blankets we were given."

Punti positivi: "Not much."
Punti negativi: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"All over good flight but not better than my favorite"

"It was a good flight with a very friendly crew👌"

"Was surprised at legroom. Last time I flew my knees were on my chin"

Punti negativi: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Punti positivi: "The crew was very cordial and professional"
Punti negativi: "The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit"

Punti positivi: "Seats were comfortable and staff was lacki g customer service"
Punti negativi: "I felt abandoned by crew when asking for water"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Modern screens and seats"
Punti negativi: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti negativi: "Flight was an hour late."

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "The crew was nice."
Punti negativi: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Punti positivi: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "The crew was amazing.The seats weren't bad but not super comfortable."
Punti negativi: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "Not much it’s a very regular flight"
Punti negativi: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"

Punti negativi: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."

Punti positivi: "It was my first flight with Iberia - I was very pleased with the entire experience."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "The seats were good and for once I felt like I had enough leg room. The entertainment consul had a good selection of movies and tv programs."
Punti negativi: "The attendants were not very attentive and I eventually had to ask for a customs form since I never received one. I feel like long international flights should offer food without having to pay for it, whether or not it is a "discount" airline."

Punti negativi: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Punti positivi: "Flight left on time"
Punti negativi: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"

Punti positivi: "More spacious than the flight to Madrid. Good was fresher good entertainment system."
Punti negativi: "Seats were a bit hard."

Punti negativi: "Un po’ tutto"

Punti positivi: "Boarding process was smooth."
Punti negativi: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Punti positivi: "Almost nothing!"
Punti negativi: "Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!"

Punti positivi: "Heathrow Airport has a lot of stores to keep you occupied"
Punti negativi: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "Flight was late and the scheduled connection was only 2h. Impossible to make it even on time. JFK terminal is 3rd world"

Punti negativi: "No WiFi on a 10 hour flight!"

Punti negativi: "Krew. Comfort srat . Space."

Punti positivi: "On time, Very professional crew."
Punti negativi: "Could not do online check-in."

Punti positivi: "La comida en el vuelo está bien y las sobrecargos muy amables."
Punti negativi: "Los asientos muy incómodos para un vuelo tan largo"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "Small plane. Poor landing."

Punti negativi: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."

Punti positivi: "Food, entertainment (great monitors), new cabins."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "nothing"
Punti negativi: "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Punti positivi: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."

Punti positivi: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"

Punti positivi: "Wide bodied aircraft"
Punti negativi: "No free drinks or snacks"

Punti positivi: "Boarding was efficient"
Punti negativi: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"

Punti positivi: "courteous staff"
Punti negativi: "no food, even for purchase, was offered no snack for 3 hour + flight"

Punti negativi: "Food could be improved!"

Punti positivi: "Boarding was smooth"
Punti negativi: "More entertainment choices"

Punti positivi: "Great staff!"
Punti negativi: "Nothing"

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti negativi: "Our flight was delayed from Honolulu. This made Customs and Screening stressful...as there was only 45 minutes to get through and then to the gate. No one advised that there was another plane shortly, which would have reduced the feeling that we had to sprint down to the gate. Otherwise a very good flight"

Punti positivi: "The onboard flight crew were very friendly."
Punti negativi: "We were traveling with an infant and there was no pre boarding call. They took wheelchairs and then just started zone 1. The seats are so uncomfortable, it feels like a lot of the padding has been removed for weight. I am 6’2” and there is just not enough room to sit comfortably in a 3 seat row. If we can avoid flying Rouge , we do."

Punti positivi: "Not enough food or options"

Punti positivi: "Seat selection."
Punti negativi: "The meals didn't taste that great."

Punti positivi: "This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was fantastic . The entertainment system made the flight go by better. Over all an excellent experience"

Punti negativi: "Flight was delayed due to ATC"

Punti negativi: "Bad experience."

Punti negativi: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."

Punti negativi: "Very cramped space. Once boarded on air Canada rouge we were told we should have loaded an app while in the airport so we could watch movies etc on our own devices. Too late once you're on the plane!!!! Now an 8 hour flight without ANY entertainment. Would not fly Rouge again."

Punti positivi: "It was amazing and super easy. I cant wait to go back."
Punti negativi: "I wish they had a meal and free checked luggage. Not the worst, but not the best part"

Punti positivi: "We had a very kind crew! We traveled with an infant and while boarding was a mess, the crew on board was kind and helpful and did all they could to make it a good experience."
Punti negativi: "Air Canada Rouge operated our flight rather than Lufthansa or other similar airline. This meant that there were no tvs on board, which means the nearly 9 hour flight got very long. Boarding and check-in were also disorganized and many people from lower zones boarded before zone 1 and those with children, m among we had to stand on the ramp for a very long time holding our baby."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "Entertainment options"
Punti negativi: "Crowded"

Punti negativi: "x"

Punti positivi: "Airbus 787"

Punti negativi: "Our two-hour layover in Vancouver turned into five and a half hours. No explanation, no compensation, no consideration. This is the third time in a row Air Canada has done this to us - we're taking WestJet from now on."

Punti positivi: "Friendly staff"

Punti positivi: "The plane is new."
Punti negativi: "Meal needs to improve. All Nippon airways served much better meal."

Punti negativi: "No wifi"

Punti positivi: "When there were unforseen delays. They just said too bad, here is a phone number you can call. It then took 2 hours to try and get someone on the phone. Once I finally was talking with someone, they said it would cost $200 to rectify the problem. I then got put on hold. When they came back they said it would be over $2000 to get home. Talk about trying to cash is on people's hard situations. I ended up flying WestJet. They were amazing."

Punti negativi: "I believe that Air Canada had actually over booked the flight. When I checked in for my flight online, I didn't have a seat assigned. This made my entire night before and morning of the flight very uncomfortable as I was worried the entire time that I wouldn't get to work because of this."

Punti positivi: "Staff communicated delays well, and they were polite once we got going. In flight entertainment offered was good, but heard some passengers having trouble with their screens not working."
Punti negativi: "Delays, delays, delays. Theme of my vacation. When we arrived in Dallas we had no idea what baggage claim we were supposed to be at. There was no announcement, flight information displays didn't say anything."

Punti positivi: "On board entertainment available and more room. Not a full plane"

Punti positivi: "The flight attendants were vey kind, and the landing was very smooth. It was an excellent flight."

Punti positivi: "The crew was nice, accommodate well. Sit lean back okay, good convenience of charging mobile device. Food was okay. Entertainment good choices."
Punti negativi: "Where do I start? Baggage check in is horrible and long. Wait in line for 1 hr with all counter open. Process just too long and too slow. Unclear of instruction for paying extra baggage. Security at gate taking too long to get through. Seat is too small, a larger person took almost 1/3 of my seat for the duration of flight and he wasn't that big. No noise control in aircraft, couldn't sleep at all (9hrs flight), kids and adult taking, playing like there home. The cabin smell very very unpleasant, due to body odor of passengers. Only 4 restroom for whole economy class, but 6 restrooms for 40 passengers of business class Due to the region of the air liner at, majority of passengers were rude, obnoxious, loud, and really really smell."

Punti positivi: "Great free movie selection to watch on the flight!"
Punti negativi: "The crew and gate check-in assistance is mediocre. Their attitude is one of indifference. This group is probably just a little better Spirit Airlines, which I consider the worst airline I have ever flown on. Also, I had to pay exorbitant flight change fees. These flight changes should be free. If I have the option, I will not use Air Canada in the future."

Punti positivi: "Crew"
Punti negativi: "The flight was delayed for a long time, after so many frequent changes. The airline did not even give an excuse or explanation for the changes and the delay."

Punti positivi: "Crew was very nice and efficient in serving and helping you. The entertainment was nice, you could watch a movie or different TV shows if you wanted."
Punti negativi: "The drink was a little small and they don't leave the can with you anymore, only the plastic cup drink is served in."

Punti positivi: "The gate agent was in a really good mood, and I made her laugh, so she bumped me into business class. The flight crew was awesome."
Punti negativi: "Old, sad, smelly, loud, poor upholstery, seat structure so old and so stressed the guy in front of me was almost in my lap."

Punti negativi: "Canada Airlines lost my luggage and I still don't have it."

Punti positivi: "The in-flight entertainment console was fast and responsive. There were many movies to choose from. Cabin crew was friendly and helpful."
Punti negativi: "Seats were, as usual, cramped. Not enough food was served."

Punti positivi: "The helpdesk was helpful when I got a hold of someone. The compensation was decent."
Punti negativi: "I bought my round trip ticket from DC to Paris via Toronto since March 2016. But the flight back from Toronto to DC was overbooked and I got bumped off the flight. The agents were severely understaffed and had no information about the situation. Also, when I finally got the flight back to DC, my luggage was lost."

Punti positivi: "The movie selection and the food was great! The crew was friendly and helpful."
Punti negativi: "The lack of space in the cabin was very uncomfortable."

Punti positivi: "They were on time and the flight crew was very nice."
Punti negativi: "The seats and the plane was just too small for such a long flight."

Punti positivi: "We got in a little early. More room than many in regular economy. All employees encountered pleasant and competent."
Punti negativi: "Nothing comes to mind other than the normal air travel has led of security."

Punti positivi: "Entertainment, and a comfortable flight."
Punti negativi: "Announcements were not loud and clear when boarding. No complamentary food or snack was offered."

Punti positivi: "Never thought Canada air is so bad in international air services. Would never use Canada Air for my international travel in the future."
Punti negativi: "no entertainment in flight during almost 3-4 hours of flying time."

Punti positivi: "Leaving and never coming back!"
Punti negativi: "Psychotic and delusional crew that take bad customer service to a whole new level!"

Punti positivi: "The food."
Punti negativi: "The stewardesses don't smile."

Punti positivi: "Pros: The onboard crew was nice. The entertainment was good (nice selection of television and movies) There is an entertainment touch screen for each individual."
Punti negativi: "Cons: They moved the gate THREE times! We had to walk all over the airport because they were so unorganized. The seats were VERY uncomfortable. It was difficult to sit for even a few hours. There are no snacks unless you pay. The entertainment touch screen is of poor quality."

Punti negativi: "One flight left 47 minutes late, but it didn't matter because we had a long layover anyway."

Punti positivi: "Crew was respectable and the food was good."
Punti negativi: "The policy of having to check-in in order to have a seat is ridiculous and borderline racketeering. If one pays for a flight, they should get the ticket they paid for. It should not be based on whether they check-in because Air Canada wants to make more money on selling their seat because they didn't check-in. This is unacceptable. Since it's a company policy, my wife and I would enforce our own policy in response: we will choose not to fly Air Canada again."

Punti negativi: "Uncomfortable seats. Flight was delayed."

Punti positivi: "Food and movies."
Punti negativi: "Seating cramped."