Autonoleggi Dallas

Punti positivi: The rental itself was fine

Punti negativi: I hate how you are locked into a price and rents car company without knowing. I had to change my itinerary less than 24 hours after purchase and I couldn’t for the obvious reasons. I don’t think the money saved is worthy the lack of flexibility, I’m never using this type of service again unless it allows changes.

Punti positivi: Poor service

Punti negativi: Can't hardly catch anyone on the phone to communicate with a person

Punti positivi: NOTHING! Was not able to rent since they didn’t have cars AVAILABLE!! This sight should coordinate with the location so no bookings are allowed!

Punti negativi: Read my prior comment

Punti negativi: When I rented the car, the agent at the counter did not offer me a TxTag to cover highway tolls. When I received a charge on my credit card a week later for tolls plus a $75 service fee, I was shocked. Really, a $75 service fee? Next time I rent a car I'll ask the agent at a different car rental agency about the TxTag. Thrifty has lost my business.

Punti positivi: The staff was nice. Drop off was easy. The vehicle did not have any mechanical problems.

Punti negativi: The vehicle requested was to have room for 7 passengers and 4 bags. The Dodge Journey that I received did NOT have room for 4 suitcases. Perhaps I could have fit 4 plastic grocery bags in the cargo space, but that's about it. I was offered the alternative of upgrading to a van for $100 more, but I felt I was already spending too much money on this rental. It was disappointing to be crowded into the space.

Punti positivi: The car with the ability to plug in my Iphone. I used my GPS and phone features through the car.

Punti negativi: Speed of pick up at airport and drop off to terminal. The speed of check out at car rental facility. one person to check out twenty to thirty people.