Valutazione dei viaggiatori
2.0
They changed my drop off time without informing me and charged me for it. Then they also upgraded my car even though I specifically wanted the cheapest rental! The additional taxes are just crazy. I thought I was renting a car for $145 but the total bill ended up $290 even after declining coverage.Recensione del 14 ago 2023
recensione fornita da![kayak]()
6.0
The car was new and clean. Drop off was simple. The guy serving when we picked up.was very vague and never explained anything. We got charged 86 for toll sensor, without ever being told that it would cost that much or being explained how it worked. We barely went through any tolls (and I easily could have avoided them) had he explained how much they would charge. It felt dishonest.Recensione del 12 ago 2023
recensione fornita da![kayak]()
10.0
I like the fact that EV were available for me to drive and the customer service rep, Marilyn was excellent with her customer service and attention.Recensione del 31 lug 2023
recensione fornita da![kayak]()
2.0
Car was fine but nothing was said about a $500 deposit when I already paid for my rental w my credit card! Total BULLSHIT!Recensione del 23 lug 2023
recensione fornita da![cheapflights]()
2.0
Price was good but everything else was poor. No cars in reservation size or larger were available when arrived. Was told to go to the next level only to find that many of the cars were missing keys. The only car of our reservation size was in poor condition, abandoned vehicle sticker, marks on the outside everywhere, severe oversteering, and gas tank wasn't full.Recensione del 9 lug 2023
recensione fornita da![kayak]()
10.0
Picking up and dropping off process were fast. Great employees.Recensione del 26 giu 2023
recensione fornita da![kayak]()
10.0
There was a wait time at the counter but gentlemen who dealt with me made up for any delay… Excellent jobRecensione del 6 giu 2023
recensione fornita da![kayak]()
2.0
I want aware I needed another deposit beyond paying of several hundred dollars. Then they charged me for extras I said no to. The closest drop off was 2 hrs away, but I had to rent a car last minute to get home and had no choice. Then the drop off location was closed so I had to park in an open lot and drop off keys. Hope to get the $500 deposit on my $128 car rental back Monday. Terrible experienceRecensione del 9 apr 2023
recensione fornita da![kayak]()
10.0
car interior had a strange odorRecensione del 20 mar 2023
recensione fornita da![kayak]()
2.0
They canceled my car. Awful experienceRecensione del 5 mar 2023
recensione fornita da![kayak]()
2.0
I am pissed i cancelled twice !!! and you still charged me !!! you assured me that i wouldn’t be charged..!! i want my money back !!! i didn’t even use car!!! i will never use hertz again!!!! i would like a call 9859912333. And i am reporting y’all!!Recensione del 17 feb 2023
recensione fornita da![kayak]()
2.0
They cancelled my rental and didn’t inform me, so I ubered 50mins to the airport to be told they cancelled my rentalRecensione del 4 feb 2023
recensione fornita da![kayak]()
