Auto a noleggio economiche a Firenze

2 posti a Firenze

╳

Alamo recensioni

Punti di autonoleggio

Alamo

Punti di autonoleggio in Firenze

Via Maso Finiguerra 31/r

+39 055 285 456

Via Palagio Degli Spini Snc

+39 055 310 150

Tutte le recensioni Alamo

Alamo recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

9,2

Punti positivi: Great Car ... Great Mileage ... Built-In Navigation System

Punti negativi: A little more information regarding the toll roads and how to navigate them

Recensione del lug 2019

recensione fornita da
8,8

Great car Nissan Micra

Punti positivi: Service good. Car excellent services

Recensione del giu 2018

recensione fornita da
7,6

Roma thumbs up, Firenze not so much

Punti positivi: The car, itself, was just as advertised.

Punti negativi: The pickup address in Florence was not correct. Evidently this is so common that the nice lady in the store next door to the home address that we were given answered our question before it was asked. When we did find then place they gave us a GPS that was USB powered even though our car had no USB and told us to walk to a parking garage around the corner. The whole impression at pick up was very poor. Drop off was much better.

Recensione del giu 2018

recensione fornita da
10,0

Tuscan Trip Rental

Punti positivi: Easy to rent online. Had requested car ready at quoted rate. Easy to decline insurance since Chase had that covered as part of their credit card. Easy to return. Got confirmation next day that CC hold had been lifted.

Punti negativi: None to mention. This all went smoothly without issue.

Recensione del apr 2018

recensione fornita da
8,4

Punti positivi: The car drove well, was clean, and comfortable. There was a bit of a walk to pick up car, which was hard given we had all our luggage with us. the person behind the counter was very nice. I give her 5 stars.

Punti negativi: I would have liked a USB port in the car. The drop-off fee seemed high (60 €) from Florence to Rome, but relative to driving back to Florence and paying for a train ticket, it was about the same but saved on time.

Recensione del ago 2017

recensione fornita da
8,8

Macchina fantastica Nissan Micra

Punti positivi: Il servizio è buono. Servizi eccellenti per auto

Recensione del giu 2018

recensione fornita da

9,2

Punti positivi: Great Car ... Great Mileage ... Built-In Navigation System

Punti negativi: A little more information regarding the toll roads and how to navigate them

Recensione del lug 2019

recensione fornita da
8,8

Great car Nissan Micra

Punti positivi: Service good. Car excellent services

Recensione del giu 2018

recensione fornita da
10,0

Tuscan Trip Rental

Punti positivi: Easy to rent online. Had requested car ready at quoted rate. Easy to decline insurance since Chase had that covered as part of their credit card. Easy to return. Got confirmation next day that CC hold had been lifted.

Punti negativi: None to mention. This all went smoothly without issue.

Recensione del apr 2018

recensione fornita da
8,8

Macchina fantastica Nissan Micra

Punti positivi: Il servizio è buono. Servizi eccellenti per auto

Recensione del giu 2018

recensione fornita da

7,6

Roma thumbs up, Firenze not so much

Punti positivi: The car, itself, was just as advertised.

Punti negativi: The pickup address in Florence was not correct. Evidently this is so common that the nice lady in the store next door to the home address that we were given answered our question before it was asked. When we did find then place they gave us a GPS that was USB powered even though our car had no USB and told us to walk to a parking garage around the corner. The whole impression at pick up was very poor. Drop off was much better.

Recensione del giu 2018

recensione fornita da
8,4

Punti positivi: The car drove well, was clean, and comfortable. There was a bit of a walk to pick up car, which was hard given we had all our luggage with us. the person behind the counter was very nice. I give her 5 stars.

Punti negativi: I would have liked a USB port in the car. The drop-off fee seemed high (60 €) from Florence to Rome, but relative to driving back to Florence and paying for a train ticket, it was about the same but saved on time.

Recensione del ago 2017

recensione fornita da

da 38 € al giorno

N°2 in classifica

Enterprise

8,5 Ottimo (12.805 recensioni)

2 posti a Firenze

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Enterprise recensioni

Punti di autonoleggio

Enterprise

Punti di autonoleggio in Firenze

Aeroporto Amerigo Vespucci

+39 055 310 150

Via Maso Finiguerra 31/r

+39 055 285 456

Tutte le recensioni Enterprise

Enterprise recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

4,8

Always naaty suprises

Punti positivi: Car was great, newish with good features and very clean.

Punti negativi: Whenever I rent a car I go in ready to have a battle over extra charges. How ever much research I do I know that when I go to pick it up there will be some sort of extra charge. On this occasion there was 2! Deluxe damage waiver cover, to avoid the ludicrously high excess €1800!!! In the event the car gets damaged. Thia cover cost almost as much as the car hire itself, I wasn't offered any options for level of cover, but I'm assuming as this was referred to as deluxe on my receipt there may have been other cheaper options that may have suited my needs, but no one mentioned these to me. Then secondly a €20 charge if I wanted to return the vehicle at 10pm ( as had been stated on my initial hire request that was quoted on - as there was a charge for returning the vehicle outside of normal working hours. I hate hate hate renting Cara, and it is because there are always hidden charges sold to me out of fear. An awfully customer experience, and as soon as a provider offers clear pricing up front with no surprise charges they will get my custom every time! Based on my previous experience with enterprise I don't expect any response to this feedback. Your adverts in the UK state, UK car hire with US customer expeeience. Well you live up to that in some respects; the US are masters of the extra hidden charges!!

Recensione del apr 2018

recensione fornita da
2,0

Punti negativi: Enterprise put a Hold of several hundred euros on my wife's credit card and when the car was returned in fine condition and full of fuel I was told it would take 5 days for the hold to be lifted.

Recensione del giu 2017

recensione fornita da
4,0

Non transparent costs

Punti negativi: The website accepted my 1-day booking from 9am to 9pm, but there was an additional after hours return charge of 20 euros paid upon return. I was definitely not informed of this upon reservation.

Recensione del dic 2016

recensione fornita da
8,8

Successful rental within walking distance of the t

Punti positivi: We liked receiving a new hybrid Toyota with automatic shift. It was also convenient to the train station.

Punti negativi: We had to wait in line nearly 45 minutes to pick up the car. But once we got to check in, the representatives were very efficient and professional.

Recensione del nov 2016

recensione fornita da
5,2

Punti negativi: Windows were filthy, both inside and outside.

Recensione del ott 2016

recensione fornita da
5,2

Worst check in experience

Punti negativi: It took us almost an hour to pick up our rental, even though we had booked in advance and were only the 2nd people in line when we arrived. The Florence Italy airport enterprise desk was the most inefficient check in I've ever experienced

Recensione del set 2016

recensione fornita da
2,8

Good car very very very poor service

Punti positivi: Car was good

Punti negativi: Office opened 90 min late. He said he had car trouble. Then it took another 45 min to get the car after the rental started because it still had to be cleaned. Filled up the tank before drop off but they park it on an incline so make sure you too it off or you will pay 50 euro for 1 liter of fuel. Worst customer service I have experienced in a long time. Thought Enterprise would have been better.

Recensione del giu 2016

recensione fornita da
4,0

Long long wait to pickup car

Punti positivi: That a car was available after all

Punti negativi: It took about an hour for the agent to process the three people's rentals in front of us. This reflects very poorly on Enterprise as a car rental company. The agent was making seemingly personal phone calls, and hand writing so much information. Photocopies of credit cards were made in addition to passports and stored in a filing cabinet that could be accessible. Maybe that's just the norm in Italy but there's no sense of schedule whatsoever there.

Recensione del giu 2016

recensione fornita da
7,6

Took too long

Punti positivi: Once we got to the counter, it still tok another 45 minutes. Since everything was done on line I am not sure what took so darn long!! The guys were friendly but in total it was well over an hour. The price was very good!!

Recensione del giu 2016

recensione fornita da
3,6

Punti positivi: Proximity to train station

Punti negativi: GPS was reserved. GPS was confirmed later. No GPS available upon check in.. Driving in & out of Florence Italy was a nightmare with no GPS.

Recensione del giu 2016

recensione fornita da
4,8

Punti positivi: Cleanliness of car.

Punti negativi: Pick up took an hour. Reps are not the friendliest. No agent at drop off. Since we had to catch a flight out, we just had to leave keys with pick up agent with no final check of car.

Recensione del mag 2016

recensione fornita da
5,2

Punti negativi: Finestre erano sporchi, sia all'interno che all'esterno.

Recensione del ott 2016

recensione fornita da

8,8

Successful rental within walking distance of the t

Punti positivi: We liked receiving a new hybrid Toyota with automatic shift. It was also convenient to the train station.

Punti negativi: We had to wait in line nearly 45 minutes to pick up the car. But once we got to check in, the representatives were very efficient and professional.

Recensione del nov 2016

recensione fornita da

7,6

Took too long

Punti positivi: Once we got to the counter, it still tok another 45 minutes. Since everything was done on line I am not sure what took so darn long!! The guys were friendly but in total it was well over an hour. The price was very good!!

Recensione del giu 2016

recensione fornita da

4,8

Always naaty suprises

Punti positivi: Car was great, newish with good features and very clean.

Punti negativi: Whenever I rent a car I go in ready to have a battle over extra charges. How ever much research I do I know that when I go to pick it up there will be some sort of extra charge. On this occasion there was 2! Deluxe damage waiver cover, to avoid the ludicrously high excess €1800!!! In the event the car gets damaged. Thia cover cost almost as much as the car hire itself, I wasn't offered any options for level of cover, but I'm assuming as this was referred to as deluxe on my receipt there may have been other cheaper options that may have suited my needs, but no one mentioned these to me. Then secondly a €20 charge if I wanted to return the vehicle at 10pm ( as had been stated on my initial hire request that was quoted on - as there was a charge for returning the vehicle outside of normal working hours. I hate hate hate renting Cara, and it is because there are always hidden charges sold to me out of fear. An awfully customer experience, and as soon as a provider offers clear pricing up front with no surprise charges they will get my custom every time! Based on my previous experience with enterprise I don't expect any response to this feedback. Your adverts in the UK state, UK car hire with US customer expeeience. Well you live up to that in some respects; the US are masters of the extra hidden charges!!

Recensione del apr 2018

recensione fornita da
2,0

Punti negativi: Enterprise put a Hold of several hundred euros on my wife's credit card and when the car was returned in fine condition and full of fuel I was told it would take 5 days for the hold to be lifted.

Recensione del giu 2017

recensione fornita da
4,0

Non transparent costs

Punti negativi: The website accepted my 1-day booking from 9am to 9pm, but there was an additional after hours return charge of 20 euros paid upon return. I was definitely not informed of this upon reservation.

Recensione del dic 2016

recensione fornita da
5,2

Punti negativi: Windows were filthy, both inside and outside.

Recensione del ott 2016

recensione fornita da
5,2

Worst check in experience

Punti negativi: It took us almost an hour to pick up our rental, even though we had booked in advance and were only the 2nd people in line when we arrived. The Florence Italy airport enterprise desk was the most inefficient check in I've ever experienced

Recensione del set 2016

recensione fornita da
2,8

Good car very very very poor service

Punti positivi: Car was good

Punti negativi: Office opened 90 min late. He said he had car trouble. Then it took another 45 min to get the car after the rental started because it still had to be cleaned. Filled up the tank before drop off but they park it on an incline so make sure you too it off or you will pay 50 euro for 1 liter of fuel. Worst customer service I have experienced in a long time. Thought Enterprise would have been better.

Recensione del giu 2016

recensione fornita da
4,0

Long long wait to pickup car

Punti positivi: That a car was available after all

Punti negativi: It took about an hour for the agent to process the three people's rentals in front of us. This reflects very poorly on Enterprise as a car rental company. The agent was making seemingly personal phone calls, and hand writing so much information. Photocopies of credit cards were made in addition to passports and stored in a filing cabinet that could be accessible. Maybe that's just the norm in Italy but there's no sense of schedule whatsoever there.

Recensione del giu 2016

recensione fornita da
3,6

Punti positivi: Proximity to train station

Punti negativi: GPS was reserved. GPS was confirmed later. No GPS available upon check in.. Driving in & out of Florence Italy was a nightmare with no GPS.

Recensione del giu 2016

recensione fornita da
4,8

Punti positivi: Cleanliness of car.

Punti negativi: Pick up took an hour. Reps are not the friendliest. No agent at drop off. Since we had to catch a flight out, we just had to leave keys with pick up agent with no final check of car.

Recensione del mag 2016

recensione fornita da
5,2

Punti negativi: Finestre erano sporchi, sia all'interno che all'esterno.

Recensione del ott 2016

recensione fornita da

da 22 € al giorno

N°3 in classifica

Avis

7,6 Buono (2.269 recensioni)

2 posti a Firenze

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Avis recensioni

Punti di autonoleggio

Avis

Punti di autonoleggio in Firenze

Via Borgo Ognissanti 128

+39 055 213 629

Via Palagio Degli Spini

+39 055 315 588

Tutte le recensioni Avis

Avis recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

8,8

Punti negativi: The car quality is excellent, clean and new. My critics would be that before I head to Italy, I called customer service line in USA and asked if we add a driver can the second driver drop the car off, the Avis USA customer service line said yes. But when we got there in Italy they said no

Recensione del giu 2019

recensione fornita da
9,6

Ok but could be better

Punti positivi: Car was as almost as expected

Punti negativi: - I got a Mercedes CLA - while I booked a Mercedes C - it took one hour to pick up the car from the avis premium line (it would have taken 3 Hours at the normal pick up line)

Recensione del lug 2018

recensione fornita da
6,0

Punti negativi: Pick up was terrilbly slow. Waiting in line and then waiting for the car.

Recensione del lug 2018

recensione fornita da
2,0

No one in drop off area

Punti positivi: Also nothing comes to mind

Punti negativi: In this case, the drop off area was closed so we had to walk to pickup counter where there was one person covering both Avid and Budget and about 8 customers. She managed to get through the customers faster (this time we were only waiting 39 minutes), but how can they actually understaff as much as they do! How can they not have a single person waiting at drop off?

Recensione del mag 2018

recensione fornita da
7,2

Worked out well - Pick up process wasn't great

Punti positivi: The car was great for what we needed & wanted. Mileage was great, drove well on highway & in town.

Punti negativi: Car was pretty beat on the outside. Not very clean inside or out. Driver seat was broken. The attendant at check out kind of slammed the seat forward & said it was okay, but it got worse during the trip. Got to the point we needed to leave in one position & not adjust. Luckily we took pictures of the whole vehicle & the attendant in Zurich was great on return.

Recensione del set 2017

recensione fornita da
2,0

Punti negativi: I went to the counter and the counter said they need to wait for 3 hours before they can get me the car with the price I booked because I booked late...

Recensione del set 2017

recensione fornita da
6,4

Punti positivi: The customer service in Florence was excellent. She upgraded our car without charge.

Punti negativi: The dropoff location in Rome led us to the middle of a random parking lot on the outskirts of Rome. We put the address in Google Maps and in the GPS in the car. Wasted 3 hours trying to figure out where to take it. Very frustrating.

Recensione del lug 2017

recensione fornita da
10,0

Punti positivi: good service, people were nice and professional

Punti negativi: didn't have maps of surrounding area

Recensione del mag 2017

recensione fornita da
7,6

Punti negativi: I was expecting to rent an Audi A3 manual convertible or equivalent, but when I arrived at the pickup, the only car available was a Fiat automatic convertible. I find it a leap to say these cars are equivalent. The trip was to tour though Tuscany mountainside. The little Fiat automatic was not up to the challenge and not what I was expecting.

Recensione del mag 2017

recensione fornita da
8,0

Don't be in a hurry

Punti positivi: Car was excellent and great price. Staff was helpful and apologized about the waiting times - evidently this wasn't a new issue.

Punti negativi: Waited about 1h45 to pick up the car due to insane queues, and another solid half-hour to return it. I was due for a pick-up at 11 am, ended up leaving at 1 pm.

Recensione del apr 2017

recensione fornita da
3,6

Wrong Car

Punti positivi: Location and Easy to Rent and Drop Off

Punti negativi: We booked a van for 7 people and they gave us a car

Recensione del gen 2017

recensione fornita da
2,0

Punti positivi: Nothing

Punti negativi: They didn't have the car for us at all so we had to cancel. The office was a mess. 0/10

Recensione del ott 2016

recensione fornita da

8,8

Punti negativi: The car quality is excellent, clean and new. My critics would be that before I head to Italy, I called customer service line in USA and asked if we add a driver can the second driver drop the car off, the Avis USA customer service line said yes. But when we got there in Italy they said no

Recensione del giu 2019

recensione fornita da
9,6

Ok but could be better

Punti positivi: Car was as almost as expected

Punti negativi: - I got a Mercedes CLA - while I booked a Mercedes C - it took one hour to pick up the car from the avis premium line (it would have taken 3 Hours at the normal pick up line)

Recensione del lug 2018

recensione fornita da
10,0

Punti positivi: good service, people were nice and professional

Punti negativi: didn't have maps of surrounding area

Recensione del mag 2017

recensione fornita da

7,2

Worked out well - Pick up process wasn't great

Punti positivi: The car was great for what we needed & wanted. Mileage was great, drove well on highway & in town.

Punti negativi: Car was pretty beat on the outside. Not very clean inside or out. Driver seat was broken. The attendant at check out kind of slammed the seat forward & said it was okay, but it got worse during the trip. Got to the point we needed to leave in one position & not adjust. Luckily we took pictures of the whole vehicle & the attendant in Zurich was great on return.

Recensione del set 2017

recensione fornita da
7,6

Punti negativi: I was expecting to rent an Audi A3 manual convertible or equivalent, but when I arrived at the pickup, the only car available was a Fiat automatic convertible. I find it a leap to say these cars are equivalent. The trip was to tour though Tuscany mountainside. The little Fiat automatic was not up to the challenge and not what I was expecting.

Recensione del mag 2017

recensione fornita da
8,0

Don't be in a hurry

Punti positivi: Car was excellent and great price. Staff was helpful and apologized about the waiting times - evidently this wasn't a new issue.

Punti negativi: Waited about 1h45 to pick up the car due to insane queues, and another solid half-hour to return it. I was due for a pick-up at 11 am, ended up leaving at 1 pm.

Recensione del apr 2017

recensione fornita da

6,0

Punti negativi: Pick up was terrilbly slow. Waiting in line and then waiting for the car.

Recensione del lug 2018

recensione fornita da
2,0

No one in drop off area

Punti positivi: Also nothing comes to mind

Punti negativi: In this case, the drop off area was closed so we had to walk to pickup counter where there was one person covering both Avid and Budget and about 8 customers. She managed to get through the customers faster (this time we were only waiting 39 minutes), but how can they actually understaff as much as they do! How can they not have a single person waiting at drop off?

Recensione del mag 2018

recensione fornita da
2,0

Punti negativi: I went to the counter and the counter said they need to wait for 3 hours before they can get me the car with the price I booked because I booked late...

Recensione del set 2017

recensione fornita da
6,4

Punti positivi: The customer service in Florence was excellent. She upgraded our car without charge.

Punti negativi: The dropoff location in Rome led us to the middle of a random parking lot on the outskirts of Rome. We put the address in Google Maps and in the GPS in the car. Wasted 3 hours trying to figure out where to take it. Very frustrating.

Recensione del lug 2017

recensione fornita da
3,6

Wrong Car

Punti positivi: Location and Easy to Rent and Drop Off

Punti negativi: We booked a van for 7 people and they gave us a car

Recensione del gen 2017

recensione fornita da
2,0

Punti positivi: Nothing

Punti negativi: They didn't have the car for us at all so we had to cancel. The office was a mess. 0/10

Recensione del ott 2016

recensione fornita da

da 19 € al giorno

N°4 in classifica

Budget

7,4 Buono (4.228 recensioni)

2 posti a Firenze

╳

Budget recensioni

Punti di autonoleggio

Budget

Punti di autonoleggio in Firenze

Aeroporto Di Firenze Peretola

+39 055 315 588

Via Borgo Ognissanti 128

+39 055 213 629

Tutte le recensioni Budget

Budget recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,8

Punti positivi: Staff here was more helpful than Milan. At Florence out Reserved luxury class of vehicle was not available but they offered a higher class vs. being downgraded & given a manual shifter by Budget in Milan the prior week.

Punti negativi: Faster service would be nice - wait was < 30 min vs. 3+ hrs experience in Milan even with a reservation.

Recensione del lug 2019

recensione fornita da
4,4

Punti negativi: Pick up very long. 45 minutes waiting time. They talked me into buying full insurance although at the booking I already did. I forgot on the moment but they should have known....

Recensione del lug 2019

recensione fornita da
10,0

Punti negativi: Efficient, professional, and friendly suggestions from Simone

Recensione del lug 2019

recensione fornita da
2,0

Punti positivi: Nothing, they were rude and stole my money. They are falsely accusing me of damaging a vehicle and refusing to refund my security deposit.

Punti negativi: Not renting from here.

Recensione del lug 2019

recensione fornita da
7,6

Punti positivi: Staff friendly but drop off parking lot very hard to find; spent half an hour looking for it

Punti negativi: Better drop off parking lot

Recensione del mag 2019

recensione fornita da
3,2

Punti positivi: Nothing good.

Punti negativi: Staff are not friendly and slow in response, the operating hour is very short during weekend and holiday, that make car return become extremely difficult. Staff did not explain the ZTL thing at all, luckily we did research ourselves in advance, otherwise it's very high chance to get fine in Italy.

Recensione del apr 2019

recensione fornita da
8,0

Punti positivi: Yes

Punti negativi: Price

Recensione del feb 2019

recensione fornita da
2,0

Rental office was closed, never got the car.

Punti negativi: Our flight was delayed and got to the rental office around 7pm and it was closed. No msg no arrangement, we were stucked. Went to another budget office in the nearby airport, they said sorry we can’t help you. That was it.

Recensione del set 2018

recensione fornita da
7,6

Good car, good service, but upsell took time

Punti positivi: Local team was professional and efficient, car was good, overall experience was good.

Punti negativi: At pick-up, there were several up-sell attempts, additional drivers, additional insurance, etc... added time to picking up the vehicle and I had already turned down those options when I booked the car.

Recensione del ago 2018

recensione fornita da
4,8

Florence airport

Punti positivi: Price.

Punti negativi: Pushy agent. Terrible signage and directions to rental car return. Dirty facility.

Recensione del ago 2018

recensione fornita da
8,0

Punti positivi: Great car for travelling!

Punti negativi: Budget would not recognize the insurance bought on line.

Recensione del lug 2018

recensione fornita da
4,0

Punti positivi: Clean car easy drop off

Punti negativi: I made the res but my husband went to get the car because I broke my arm right before our trip. They said they needed to cancel my res completely and make a new res, charged us 340 euro for a smaller cheaper car instead of my original 150$.

Recensione del giu 2018

recensione fornita da

10,0

Punti negativi: Efficient, professional, and friendly suggestions from Simone

Recensione del lug 2019

recensione fornita da

6,8

Punti positivi: Staff here was more helpful than Milan. At Florence out Reserved luxury class of vehicle was not available but they offered a higher class vs. being downgraded & given a manual shifter by Budget in Milan the prior week.

Punti negativi: Faster service would be nice - wait was < 30 min vs. 3+ hrs experience in Milan even with a reservation.

Recensione del lug 2019

recensione fornita da
7,6

Punti positivi: Staff friendly but drop off parking lot very hard to find; spent half an hour looking for it

Punti negativi: Better drop off parking lot

Recensione del mag 2019

recensione fornita da
8,0

Punti positivi: Yes

Punti negativi: Price

Recensione del feb 2019

recensione fornita da
7,6

Good car, good service, but upsell took time

Punti positivi: Local team was professional and efficient, car was good, overall experience was good.

Punti negativi: At pick-up, there were several up-sell attempts, additional drivers, additional insurance, etc... added time to picking up the vehicle and I had already turned down those options when I booked the car.

Recensione del ago 2018

recensione fornita da
8,0

Punti positivi: Great car for travelling!

Punti negativi: Budget would not recognize the insurance bought on line.

Recensione del lug 2018

recensione fornita da

4,4

Punti negativi: Pick up very long. 45 minutes waiting time. They talked me into buying full insurance although at the booking I already did. I forgot on the moment but they should have known....

Recensione del lug 2019

recensione fornita da
2,0

Punti positivi: Nothing, they were rude and stole my money. They are falsely accusing me of damaging a vehicle and refusing to refund my security deposit.

Punti negativi: Not renting from here.

Recensione del lug 2019

recensione fornita da
3,2

Punti positivi: Nothing good.

Punti negativi: Staff are not friendly and slow in response, the operating hour is very short during weekend and holiday, that make car return become extremely difficult. Staff did not explain the ZTL thing at all, luckily we did research ourselves in advance, otherwise it's very high chance to get fine in Italy.

Recensione del apr 2019

recensione fornita da
2,0

Rental office was closed, never got the car.

Punti negativi: Our flight was delayed and got to the rental office around 7pm and it was closed. No msg no arrangement, we were stucked. Went to another budget office in the nearby airport, they said sorry we can’t help you. That was it.

Recensione del set 2018

recensione fornita da
4,8

Florence airport

Punti positivi: Price.

Punti negativi: Pushy agent. Terrible signage and directions to rental car return. Dirty facility.

Recensione del ago 2018

recensione fornita da
4,0

Punti positivi: Clean car easy drop off

Punti negativi: I made the res but my husband went to get the car because I broke my arm right before our trip. They said they needed to cancel my res completely and make a new res, charged us 340 euro for a smaller cheaper car instead of my original 150$.

Recensione del giu 2018

recensione fornita da

da 20 € al giorno

N°5 in classifica

Hertz

7,4 Buono (3.934 recensioni)

4 posti a Firenze

╳

Hertz recensioni

Punti di autonoleggio

Hertz

Punti di autonoleggio in Firenze

A Vespucci Airport

+39 055 307 370

Via Borgo Ognissanti 137r

+39 055 239 8205

Via Del Sansovino 53

+39 055 713 5172

Via Giorgio Ambrosoli 30

+39 550 950 022

Tutte le recensioni Hertz

Hertz recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

3,2

Punti positivi: Car was nice and spacious. Drop off in Rome was easy.

Punti negativi: Car was not ready at scheduled pickup time. Hertz staff in Florence was not helpful.

Recensione del giu 2019

recensione fornita da
2,8

Punti negativi: 3 hour wait at the Florence Hertz office due to system crash. since this was a 1 day tour, in practice, this ruined my day.

Recensione del giu 2019

recensione fornita da
7,6

Punti negativi: Vehicle was in rough shape, but it did the job.

Recensione del apr 2019

recensione fornita da
9,2

Punti positivi: Staff was friendly and spoke English. They provided me with direct answers to my questions.

Punti negativi: The process of getting the car took some time (40 minutes) from paperwork, paying, and actual pickup of car.

Recensione del apr 2019

recensione fornita da
6,4

Punti positivi: The pickup process went smoothly and the car was in good condition

Punti negativi: I was a couple hours late returning my car to Vicenza (their office was closed), and am being charged for a full extra day. I would understand a modest late charge, but to charge a full extra day for a couple hours seems punitive and unfair. The employees I spoke with about this lacked empathy.

Recensione del apr 2019

recensione fornita da
3,2

Punti negativi: One hour and a half later of the reservation time I was picking the car up...very slow service. In the other hand, no damage on the car in the initial papers but in the pick up, the logo was missing... I am afraid they will charge me later... They have no control of damage

Recensione del apr 2019

recensione fornita da
3,6

Terrible experience

Punti negativi: I rented the car for less than 24 hours, picked it up at Firenze, dropped it off at Rome. It was advertised that the price would be 49 euros. That is what I paid when I picked it up. The lady that provided the rental agreement at the counter asked me if I wanted to fill up the gas before dropping it off in Rome or if they can do it for me for a ridiculous amount of money, like 3 times the amount it costs to fill up the gas.I said I would fill it up. She laughed and said OK. I didn't understand what that meant but didn't think much of it. She knew the are in Rome because she explained to me how hard it was to get there, to find the little garage door in between the skinny streets of Rome. When I was ready to drop it off, It took me around 2 hours to find the ONLY gas pump in the whole area and it was broken. THEN, I understand why that lady laughed at my thought of attempting to find a gas station around the area. WHY DIDN'T SHE SAY SOMETHING AND JUST LAUGHED? It was just after midnight, around 12:25 and I had to drop the car off at midnight. There was nobody at the drop off location ( so nobody waiting for the car). At the end my bill was for 134 euros! SO like $180 for less than a day! And today, 4 months later, they attempted to charge my credit card again for an extra $35, for no reason. Stay away from Hertz! You have been warned. oh! And customer service ignored my request to go over charges. They didn't even send me an updated bill until I requested it. Never again Hertz.

Recensione del ott 2018

recensione fornita da
7,6

Car was great, difficult to find Hertz location for car drop-off.

Punti positivi: Car and how it worked. Was fun driving.

Punti negativi: Trying to find the drop off point in Florence was very confusing!!!

Recensione del set 2018

recensione fornita da
6,4

very very long wait at the Firenze office

Punti positivi: friendly and detailed service when it was our turn

Punti negativi: very long line out the door into the street, cramped environment for waiting. We had no idea there was a machine inside to take a number (because there was no indication and no staff providing direction to people waiting outside) so we wasted some time in the queue before getting a number.

Recensione del set 2018

recensione fornita da
10,0

Courteous and friendly

Punti positivi: Location was good for me to get in and out of the city. Pick up and drop off was done easily and professionally. Cute car.

Recensione del set 2018

recensione fornita da
2,0

Wrong car

Punti negativi: We rented an automatic Jeep Cherokee or similar SUV through your website and it came through to the rental agency in Florence as a Jeep Wrangler. There were three of us with 6 pieces of luggage. The Florence agency did their best to accommodate us. It appears the problem was with your website.

Recensione del set 2018

recensione fornita da
2,0

Company policy would not let me rent a car

Punti positivi: Price was a great value, but not at all honest for what I was paying for.

Punti negativi: I went to pick up the rental and, because I am 22, I expected that I would have to pay more. However, Hertz does not allow rentals under the age of 23 so my friend offered to be the rental driver. They do not accept bank cards - only credit cards and could not use the bank card my 25 year old friend had, so we had to rent from another company and got charged €170 instead of the €46 Hertz offered. Super upsetting.

Recensione del ago 2018

recensione fornita da

9,2

Punti positivi: Staff was friendly and spoke English. They provided me with direct answers to my questions.

Punti negativi: The process of getting the car took some time (40 minutes) from paperwork, paying, and actual pickup of car.

Recensione del apr 2019

recensione fornita da
10,0

Courteous and friendly

Punti positivi: Location was good for me to get in and out of the city. Pick up and drop off was done easily and professionally. Cute car.

Recensione del set 2018

recensione fornita da

7,6

Punti negativi: Vehicle was in rough shape, but it did the job.

Recensione del apr 2019

recensione fornita da
7,6

Car was great, difficult to find Hertz location for car drop-off.

Punti positivi: Car and how it worked. Was fun driving.

Punti negativi: Trying to find the drop off point in Florence was very confusing!!!

Recensione del set 2018

recensione fornita da

3,2

Punti positivi: Car was nice and spacious. Drop off in Rome was easy.

Punti negativi: Car was not ready at scheduled pickup time. Hertz staff in Florence was not helpful.

Recensione del giu 2019

recensione fornita da
2,8

Punti negativi: 3 hour wait at the Florence Hertz office due to system crash. since this was a 1 day tour, in practice, this ruined my day.

Recensione del giu 2019

recensione fornita da
6,4

Punti positivi: The pickup process went smoothly and the car was in good condition

Punti negativi: I was a couple hours late returning my car to Vicenza (their office was closed), and am being charged for a full extra day. I would understand a modest late charge, but to charge a full extra day for a couple hours seems punitive and unfair. The employees I spoke with about this lacked empathy.

Recensione del apr 2019

recensione fornita da
3,2

Punti negativi: One hour and a half later of the reservation time I was picking the car up...very slow service. In the other hand, no damage on the car in the initial papers but in the pick up, the logo was missing... I am afraid they will charge me later... They have no control of damage

Recensione del apr 2019

recensione fornita da
3,6

Terrible experience

Punti negativi: I rented the car for less than 24 hours, picked it up at Firenze, dropped it off at Rome. It was advertised that the price would be 49 euros. That is what I paid when I picked it up. The lady that provided the rental agreement at the counter asked me if I wanted to fill up the gas before dropping it off in Rome or if they can do it for me for a ridiculous amount of money, like 3 times the amount it costs to fill up the gas.I said I would fill it up. She laughed and said OK. I didn't understand what that meant but didn't think much of it. She knew the are in Rome because she explained to me how hard it was to get there, to find the little garage door in between the skinny streets of Rome. When I was ready to drop it off, It took me around 2 hours to find the ONLY gas pump in the whole area and it was broken. THEN, I understand why that lady laughed at my thought of attempting to find a gas station around the area. WHY DIDN'T SHE SAY SOMETHING AND JUST LAUGHED? It was just after midnight, around 12:25 and I had to drop the car off at midnight. There was nobody at the drop off location ( so nobody waiting for the car). At the end my bill was for 134 euros! SO like $180 for less than a day! And today, 4 months later, they attempted to charge my credit card again for an extra $35, for no reason. Stay away from Hertz! You have been warned. oh! And customer service ignored my request to go over charges. They didn't even send me an updated bill until I requested it. Never again Hertz.

Recensione del ott 2018

recensione fornita da
6,4

very very long wait at the Firenze office

Punti positivi: friendly and detailed service when it was our turn

Punti negativi: very long line out the door into the street, cramped environment for waiting. We had no idea there was a machine inside to take a number (because there was no indication and no staff providing direction to people waiting outside) so we wasted some time in the queue before getting a number.

Recensione del set 2018

recensione fornita da
2,0

Wrong car

Punti negativi: We rented an automatic Jeep Cherokee or similar SUV through your website and it came through to the rental agency in Florence as a Jeep Wrangler. There were three of us with 6 pieces of luggage. The Florence agency did their best to accommodate us. It appears the problem was with your website.

Recensione del set 2018

recensione fornita da
2,0

Company policy would not let me rent a car

Punti positivi: Price was a great value, but not at all honest for what I was paying for.

Punti negativi: I went to pick up the rental and, because I am 22, I expected that I would have to pay more. However, Hertz does not allow rentals under the age of 23 so my friend offered to be the rental driver. They do not accept bank cards - only credit cards and could not use the bank card my 25 year old friend had, so we had to rent from another company and got charged €170 instead of the €46 Hertz offered. Super upsetting.

Recensione del ago 2018

recensione fornita da

da 11 € al giorno

N°6 in classifica

Dollar

7,3 Buono (6.372 recensioni)

1 posto a Firenze

╳

Dollar recensioni

Punti di autonoleggio

Dollar

Punti di autonoleggio in Firenze

A Vespucci Airport

+39 055 307 370

Tutte le recensioni Dollar

Dollar recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Nothing, had to cancel due to complications with system.

Punti negativi: Your system is flawed if you have to adjust reservation. It doesn't work and no o e answers the phone to call for fixes.

Recensione del giu 2019

recensione fornita da
10,0

La migliore esperienza che ho mai avuto da un Rent a Car

Punti positivi: Il ritiro e la riconsegna sono stati ottimi. Il prezzo è stato giusto. La macchina nuova e pulita. Il personale sono stati amabili ed efficientissimo!

Punti negativi: Non trovo niente spiacevole!

Recensione del dic 2018

recensione fornita da
5,6

Pick Up/Drop Off Needs Improvement

Punti positivi: The car itself was in good condition.

Punti negativi: The line to check in was ridiculously long, the longest I have ever seen. It took 45 minutes to reach the counter. The line was as long when we returned the car. My father had a separate contract and wanted to pay cash, but couldn’t wait in such a long line. The counter outside to pick up the car was overwhelmed and we had to wait 30 minutes for one of our cars to be ready. There was no area to sit or get out of the sun.

Recensione del ago 2018

recensione fornita da
3,6

A nightmare

Punti positivi: That we actually found the rental car return lot.

Punti negativi: I would strongly suggest no one return a car to Florence as their location is difficult to find, signage is absent, and it was stressful navigating our way because car rental is not right at airport. Check-in is at a mobile home-like setting.

Recensione del lug 2018

recensione fornita da
2,0

A nightmare

Punti positivi: Nothing

Punti negativi: We got to the desk and they couldn’t find our reservations even though we had our reservation number. I called your 800 number and they said there’s nothing they could do. We were at the airport rental car counters for over 4 hrs. We had to make new reservations on line and wait to get the car. The rental car counters in Florence are full of people and it takes hours to get things done.

Recensione del mag 2018

recensione fornita da
8,4

They had an automatic

Punti positivi: Liked that I can get automatic. Very confusing about fuel surcharge. Said I didn’t want it for 95 euros but it was on my receipt so I didn’t fill it up. At drop off I was told that was just shown but would have not charged so I got stuck paying that and a 36 Euro additional service charge.

Recensione del apr 2018

recensione fornita da
5,2

An expensive mess cleaned up.

Punti positivi: The check in person eventually fixed all the problems.

Punti negativi: Though I did no additional damage to the car I am not so sure this would have been accepted if I had not spent the 200 euro for the full insurance and had pictures. Thus my euros made Dollars created mess go away by using the insurance I purchased to pay the damage done previously by someone else and not documented properly.

Recensione del ott 2017

recensione fornita da
8,8

Smooth rental experience, underpowered car.

Punti positivi: The Check in/check out was great. No hustle, no surprise charges. Nice personnel.

Punti negativi: The car (Fiat 500) seemed underpowered.

Recensione del ott 2017

recensione fornita da
2,0

Some issues

Punti positivi: The person at the counter was pleasant. The cars were fine.

Punti negativi: We were informed at the counter that we would be charged identical prices for the two cars that were rented. However this was NOT what happened. The second car ended up costing more than twice what we were told the price would be. We also should have been informed about ZTL restrictions

Recensione del set 2017

recensione fornita da
2,0

incommentabile

Punti positivi: truffa

Punti negativi: tutto servizio scadentissimo, non usate kayak !!!!

Recensione del lug 2017

recensione fornita da
6,0

Punti positivi: The staff was nice

Punti negativi: It was very hard to return the car because the rental place was not in the airport and there were no signs that would lead to the place. We almost missed our flight

Recensione del giu 2017

recensione fornita da
6,0

Rental lot location is very difficult to locate

Punti negativi: It took us 20 minutes of circling to find the auto rental lot! Very confusing directions, and a GPS was no help.

Recensione del apr 2017

recensione fornita da

10,0

La migliore esperienza che ho mai avuto da un Rent a Car

Punti positivi: Il ritiro e la riconsegna sono stati ottimi. Il prezzo è stato giusto. La macchina nuova e pulita. Il personale sono stati amabili ed efficientissimo!

Punti negativi: Non trovo niente spiacevole!

Recensione del dic 2018

recensione fornita da
8,8

Smooth rental experience, underpowered car.

Punti positivi: The Check in/check out was great. No hustle, no surprise charges. Nice personnel.

Punti negativi: The car (Fiat 500) seemed underpowered.

Recensione del ott 2017

recensione fornita da

8,4

They had an automatic

Punti positivi: Liked that I can get automatic. Very confusing about fuel surcharge. Said I didn’t want it for 95 euros but it was on my receipt so I didn’t fill it up. At drop off I was told that was just shown but would have not charged so I got stuck paying that and a 36 Euro additional service charge.

Recensione del apr 2018

recensione fornita da

2,0

Punti positivi: Nothing, had to cancel due to complications with system.

Punti negativi: Your system is flawed if you have to adjust reservation. It doesn't work and no o e answers the phone to call for fixes.

Recensione del giu 2019

recensione fornita da
5,6

Pick Up/Drop Off Needs Improvement

Punti positivi: The car itself was in good condition.

Punti negativi: The line to check in was ridiculously long, the longest I have ever seen. It took 45 minutes to reach the counter. The line was as long when we returned the car. My father had a separate contract and wanted to pay cash, but couldn’t wait in such a long line. The counter outside to pick up the car was overwhelmed and we had to wait 30 minutes for one of our cars to be ready. There was no area to sit or get out of the sun.

Recensione del ago 2018

recensione fornita da
3,6

A nightmare

Punti positivi: That we actually found the rental car return lot.

Punti negativi: I would strongly suggest no one return a car to Florence as their location is difficult to find, signage is absent, and it was stressful navigating our way because car rental is not right at airport. Check-in is at a mobile home-like setting.

Recensione del lug 2018

recensione fornita da
2,0

A nightmare

Punti positivi: Nothing

Punti negativi: We got to the desk and they couldn’t find our reservations even though we had our reservation number. I called your 800 number and they said there’s nothing they could do. We were at the airport rental car counters for over 4 hrs. We had to make new reservations on line and wait to get the car. The rental car counters in Florence are full of people and it takes hours to get things done.

Recensione del mag 2018

recensione fornita da
5,2

An expensive mess cleaned up.

Punti positivi: The check in person eventually fixed all the problems.

Punti negativi: Though I did no additional damage to the car I am not so sure this would have been accepted if I had not spent the 200 euro for the full insurance and had pictures. Thus my euros made Dollars created mess go away by using the insurance I purchased to pay the damage done previously by someone else and not documented properly.

Recensione del ott 2017

recensione fornita da
2,0

Some issues

Punti positivi: The person at the counter was pleasant. The cars were fine.

Punti negativi: We were informed at the counter that we would be charged identical prices for the two cars that were rented. However this was NOT what happened. The second car ended up costing more than twice what we were told the price would be. We also should have been informed about ZTL restrictions

Recensione del set 2017

recensione fornita da
2,0

incommentabile

Punti positivi: truffa

Punti negativi: tutto servizio scadentissimo, non usate kayak !!!!

Recensione del lug 2017

recensione fornita da
6,0

Punti positivi: The staff was nice

Punti negativi: It was very hard to return the car because the rental place was not in the airport and there were no signs that would lead to the place. We almost missed our flight

Recensione del giu 2017

recensione fornita da
6,0

Rental lot location is very difficult to locate

Punti negativi: It took us 20 minutes of circling to find the auto rental lot! Very confusing directions, and a GPS was no help.

Recensione del apr 2017

recensione fornita da

da 25 € al giorno

N°7 in classifica

Europcar

7,6 Buono (366 recensioni)

3 posti a Firenze

╳

Europcar recensioni

Punti di autonoleggio

Europcar

Punti di autonoleggio in Firenze

Borgo Ognissanti 53 - 55 R

+39 055 290 438

Via Del Palagio Degli Spini Snc

+39 055 318 609

Via Forlanini 2

+39 055 422 1088

Tutte le recensioni Europcar

Europcar recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,4

Punti positivi: The Fiat upgrade was fun and the check in service super

Punti negativi: At drop off it was not clear on what to do and after figuring out I needed to drop the key in a hole I realized my bag was in the car. After a good stressful hour and zero help from Europcar somebody exited the garrafa and luckily I was able to collect the key. Horrible drop off service. I would have hated to be in a car accident after hours

Recensione del giu 2018

recensione fornita da
2,0

Punti positivi: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...

Punti negativi: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!

Recensione del giu 2018

recensione fornita da
8,8

Punti positivi: great service and very helpful

Punti negativi: I would have liked to know what options the car had. I would liked if it had cruise control as I was doing a lot of long distance highway driving and an auxiliary input or Bluetooth for the stereo so I could have listened to recordings/audible books/podcasts from my own phone In the future how would I know this information ahead of time?

Recensione del ott 2017

recensione fornita da
5,6

Renter beware!

Punti positivi: The car was decent and clean and worked well for what I needed. I was able to pick up the car an hour early.

Recensione del lug 2017

recensione fornita da
2,0

They charge me additional €75

Punti positivi: I didn't like the fact that they vhare me €75 even though I had a full insurance protection.

Recensione del gen 2017

recensione fornita da
8,4

Punti negativi: Hard to find drop-off at Florence Airport

Recensione del gen 2017

recensione fornita da
7,6

Punti positivi: Everything went smoothly and was exactly how I had planned it. Car was clean, modern, and the preexisting damage was well documented. I decided to change my drop off date and location mid trip, after a very short phone call to the Florence office where I picked it up Europcar was able to make the changes without incident. Great experience

Punti negativi: Everything was good,

Recensione del nov 2016

recensione fornita da
8,0

Punti positivi: Drop off procedure easy.

Punti negativi: Need more signs at the drop of place in Florence.

Recensione del ott 2016

recensione fornita da
6,8

Costly extras

Punti positivi: All aspects of vehicle and service were ok

Punti negativi: The insurance charge was as much as the rental. If you declined the insurance, ,which I usually do,if something happened there was a 90 euro "administration fee" So they had you either way. Check in process should be quicker and more automated like Emerald Aisle in USA.

Recensione del ott 2016

recensione fornita da
5,6

Attenzione al noleggiatore!

Punti positivi: La macchina era decente e pulita e funzionava bene per quello che mi serviva. Ho potuto ritirare la macchina un'ora prima.

Recensione del lug 2017

recensione fornita da
2,0

Mi pagano €75

Punti positivi: Non mi è piaciuto il fatto che mi vhare €75 anche se ho avuto una piena protezione assicurativa.

Recensione del gen 2017

recensione fornita da
8,4

Punti negativi: Difficile da trovare rientro all'Aeroporto di Firenze

Recensione del gen 2017

recensione fornita da

8,8

Punti positivi: great service and very helpful

Punti negativi: I would have liked to know what options the car had. I would liked if it had cruise control as I was doing a lot of long distance highway driving and an auxiliary input or Bluetooth for the stereo so I could have listened to recordings/audible books/podcasts from my own phone In the future how would I know this information ahead of time?

Recensione del ott 2017

recensione fornita da

8,4

Punti negativi: Hard to find drop-off at Florence Airport

Recensione del gen 2017

recensione fornita da
7,6

Punti positivi: Everything went smoothly and was exactly how I had planned it. Car was clean, modern, and the preexisting damage was well documented. I decided to change my drop off date and location mid trip, after a very short phone call to the Florence office where I picked it up Europcar was able to make the changes without incident. Great experience

Punti negativi: Everything was good,

Recensione del nov 2016

recensione fornita da
8,0

Punti positivi: Drop off procedure easy.

Punti negativi: Need more signs at the drop of place in Florence.

Recensione del ott 2016

recensione fornita da
6,8

Costly extras

Punti positivi: All aspects of vehicle and service were ok

Punti negativi: The insurance charge was as much as the rental. If you declined the insurance, ,which I usually do,if something happened there was a 90 euro "administration fee" So they had you either way. Check in process should be quicker and more automated like Emerald Aisle in USA.

Recensione del ott 2016

recensione fornita da
8,4

Punti negativi: Difficile da trovare rientro all'Aeroporto di Firenze

Recensione del gen 2017

recensione fornita da

6,4

Punti positivi: The Fiat upgrade was fun and the check in service super

Punti negativi: At drop off it was not clear on what to do and after figuring out I needed to drop the key in a hole I realized my bag was in the car. After a good stressful hour and zero help from Europcar somebody exited the garrafa and luckily I was able to collect the key. Horrible drop off service. I would have hated to be in a car accident after hours

Recensione del giu 2018

recensione fornita da
2,0

Punti positivi: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...

Punti negativi: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!

Recensione del giu 2018

recensione fornita da
5,6

Renter beware!

Punti positivi: The car was decent and clean and worked well for what I needed. I was able to pick up the car an hour early.

Recensione del lug 2017

recensione fornita da
2,0

They charge me additional €75

Punti positivi: I didn't like the fact that they vhare me €75 even though I had a full insurance protection.

Recensione del gen 2017

recensione fornita da
5,6

Attenzione al noleggiatore!

Punti positivi: La macchina era decente e pulita e funzionava bene per quello che mi serviva. Ho potuto ritirare la macchina un'ora prima.

Recensione del lug 2017

recensione fornita da
2,0

Mi pagano €75

Punti positivi: Non mi è piaciuto il fatto che mi vhare €75 anche se ho avuto una piena protezione assicurativa.

Recensione del gen 2017

recensione fornita da

da 10 € al giorno

N°8 in classifica

Firefly

Offerta più economica

7,3 Buono (324 recensioni)

1 posto a Firenze

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Firefly recensioni

Punti di autonoleggio

Firefly

Punti di autonoleggio in Firenze

Apt Vespucci

+39 5531 7543

Tutte le recensioni Firefly

Firefly recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Tutto ottimo!

Punti positivi: Veloci e cortesi.

Punti negativi: Nulla.

Recensione del feb 2017

recensione fornita da

10,0

Tutto ottimo!

Punti positivi: Veloci e cortesi.

Punti negativi: Nulla.

Recensione del feb 2017

recensione fornita da

da 11 € al giorno

N°9 in classifica

Goldcar Rental SP

5,7 OK (411 recensioni)

1 posto a Firenze

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Goldcar Rental SP recensioni

Punti di autonoleggio

Goldcar Rental SP

Punti di autonoleggio in Firenze

Aeropuerto de Florencia

+39 199 151 151

Tutte le recensioni Goldcar Rental SP

Goldcar Rental SP recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

7,6

Punti positivi: Diciamo che si potrebbe migliorare

Punti negativi: Auto non tenuta bene

Recensione del mar 2019

recensione fornita da
8,0

Punti negativi: Scarsissima scelta delle vetture. Supplemento da pagare per i diesel.

Recensione del feb 2018

recensione fornita da
5,6

Punti positivi: Ottima autovettura

Punti negativi: Tempo di attesa nel ritiro mancata pulizia nei particolari: interno del parabrezza e zona contachilometri contagiri Lungo blocco della carta di credito che non permette successivo noleggio

Recensione del set 2016

recensione fornita da
2,0

Punti positivi: Niente

Punti negativi: Che la differenza tra quanto promesso nel sito, rispetto alla realtà è enorme, almeno che non si vada a leggere le 10 pagine di note, che ci sono, ma sono scritte talmente in piccolo che sono praticamente illeggibili.

Recensione del mag 2016

recensione fornita da

7,6

Punti positivi: Diciamo che si potrebbe migliorare

Punti negativi: Auto non tenuta bene

Recensione del mar 2019

recensione fornita da
8,0

Punti negativi: Scarsissima scelta delle vetture. Supplemento da pagare per i diesel.

Recensione del feb 2018

recensione fornita da

5,6

Punti positivi: Ottima autovettura

Punti negativi: Tempo di attesa nel ritiro mancata pulizia nei particolari: interno del parabrezza e zona contachilometri contagiri Lungo blocco della carta di credito che non permette successivo noleggio

Recensione del set 2016

recensione fornita da
2,0

Punti positivi: Niente

Punti negativi: Che la differenza tra quanto promesso nel sito, rispetto alla realtà è enorme, almeno che non si vada a leggere le 10 pagine di note, che ci sono, ma sono scritte talmente in piccolo che sono praticamente illeggibili.

Recensione del mag 2016

recensione fornita da

da 17 € al giorno

N°10 in classifica

INTERRENT

6,4 Buono (88 recensioni)

1 posto a Firenze

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INTERRENT recensioni

Punti di autonoleggio

INTERRENT

Punti di autonoleggio in Firenze

Via Francesco Basili 23

+39 068 983 0777

Tutte le recensioni INTERRENT

INTERRENT recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: Il servizio e’ stato scadente. Non ho potuto ritirare la macchina all’orario stabilito e non e’ stato possibile contattare l’agenzia di noleggio dal momento che le istruzione del loro messaggio pre registrato del call center sono poco chiare. Arrivata all’autonoleghio la macchina che avevo prenotato non era piu’ Disponibile e sono stata costretta a pagare un sovrapprezzo per una macchina che non era in condizioni ottimali. sporca, con molte ammaccature.

Recensione del lug 2018

recensione fornita da
9,6

servizio ecellente

Punti positivi: servizio eccellente, senza "sorprese". Professionalità e tempestività. Tutto ottimo davvero

Recensione del apr 2017

recensione fornita da

9,6

servizio ecellente

Punti positivi: servizio eccellente, senza "sorprese". Professionalità e tempestività. Tutto ottimo davvero

Recensione del apr 2017

recensione fornita da

2,0

Punti negativi: Il servizio e’ stato scadente. Non ho potuto ritirare la macchina all’orario stabilito e non e’ stato possibile contattare l’agenzia di noleggio dal momento che le istruzione del loro messaggio pre registrato del call center sono poco chiare. Arrivata all’autonoleghio la macchina che avevo prenotato non era piu’ Disponibile e sono stata costretta a pagare un sovrapprezzo per una macchina che non era in condizioni ottimali. sporca, con molte ammaccature.

Recensione del lug 2018

recensione fornita da

da 12 € al giorno

N°11 in classifica

Thrifty

8,9 Ottimo (10 recensioni)

1 posto a Firenze

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Thrifty recensioni

Punti di autonoleggio

Thrifty

Punti di autonoleggio in Firenze

A Vespucci Airport

+39 055 307 370

Tutte le recensioni Thrifty

Thrifty recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Friendly overall.

Punti negativi: Nothing, really.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Very friendly staff comfortable with English. Free upgrade.

Recensione del mag 2019

recensione fornita da
6,8

Punti positivi: Picking up the car took almost an hour. The thrifty counter was closed and everyone had to pickup their cars at the Hertz counter. There were only two people working the desk and each rental took so long that there was a huge line out the door. It delayed our departure so we missed an appointment

Punti negativi: More people working, faster service

Recensione del mag 2019

recensione fornita da
10,0

How Did They Make Money?

Punti positivi: We rented a small SUV (Fiat 500S) from Florence, Italy and dropped off in Rome, Italy. We had the car a week and the charge was 33Euros (about $40) FOR THE WEEK!!! With taxes and fees the total was 126 Euros. The vehicle had a GPS so we didn't have to pay extra for that. It was awesome having the freedom to drive through Tuscany and stop wherever we wanted and sightsee.

Recensione del lug 2017

recensione fornita da

10,0

Punti positivi: Friendly overall.

Punti negativi: Nothing, really.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Very friendly staff comfortable with English. Free upgrade.

Recensione del mag 2019

recensione fornita da
10,0

How Did They Make Money?

Punti positivi: We rented a small SUV (Fiat 500S) from Florence, Italy and dropped off in Rome, Italy. We had the car a week and the charge was 33Euros (about $40) FOR THE WEEK!!! With taxes and fees the total was 126 Euros. The vehicle had a GPS so we didn't have to pay extra for that. It was awesome having the freedom to drive through Tuscany and stop wherever we wanted and sightsee.

Recensione del lug 2017

recensione fornita da

6,8

Punti positivi: Picking up the car took almost an hour. The thrifty counter was closed and everyone had to pickup their cars at the Hertz counter. There were only two people working the desk and each rental took so long that there was a huge line out the door. It delayed our departure so we missed an appointment

Punti negativi: More people working, faster service

Recensione del mag 2019

recensione fornita da

da 17 € al giorno

N°12 in classifica

SICILY BY CAR

I più cercati

5,9 OK (3 recensioni)

2 posti a Firenze

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SICILY BY CAR recensioni

Punti di autonoleggio

SICILY BY CAR

Punti di autonoleggio in Firenze

Florence Airport Area Rent a Car Via Palagio degli Spini snc

+39 055343 6031 / 345/7462661

Via Borgo Ognissanti, 100/R

Tutte le recensioni SICILY BY CAR

SICILY BY CAR recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

9,2

Great value fpr money

Punti positivi: Almost new dacia Sandero rented for 10 days for a superdeal, car was good and while the crowd was staying in the AVIS counter there was no line at the SBC desk. Had the car 10 minutes after arrival

Punti negativi: Nothing to dislike

Recensione del ago 2019

recensione fornita da
2,0

Beware!

Punti positivi: Nothing.

Punti negativi: THIS WAS HORRIBLE! Kayak DID NOT advertise that this service is done via a different broker called cartrawler and did not inform me till after purchase. I cancelled the rental because the whole situation was extremely sketchy - internet reviews of cartrawler advise people that they steal from customers - and sure enough cartrawler would not give me my reservation back after cancelling. Kayak is wrong to partner with them, and it is sketchy that Kayak does not tell you you are purchasing from cartrawler until you have already confirmed.

Recensione del nov 2017

recensione fornita da

9,2

Great value fpr money

Punti positivi: Almost new dacia Sandero rented for 10 days for a superdeal, car was good and while the crowd was staying in the AVIS counter there was no line at the SBC desk. Had the car 10 minutes after arrival

Punti negativi: Nothing to dislike

Recensione del ago 2019

recensione fornita da

2,0

Beware!

Punti positivi: Nothing.

Punti negativi: THIS WAS HORRIBLE! Kayak DID NOT advertise that this service is done via a different broker called cartrawler and did not inform me till after purchase. I cancelled the rental because the whole situation was extremely sketchy - internet reviews of cartrawler advise people that they steal from customers - and sure enough cartrawler would not give me my reservation back after cancelling. Kayak is wrong to partner with them, and it is sketchy that Kayak does not tell you you are purchasing from cartrawler until you have already confirmed.

Recensione del nov 2017

recensione fornita da

N°13 in classifica

Advantage

5,2 OK (1 recensione)

2 posti a Firenze

╳

Advantage recensioni

Punti di autonoleggio

Advantage

Punti di autonoleggio in Firenze

Florence City - Europcar Via Borgognissanti 53-55 R

+39 5529 0438

Florence Peretola Airport - Europcar VIA DEL PALAGIO DEGLI SPINI SNC

+39 5531 8609

Tutte le recensioni Advantage

Advantage recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

5,2

Punti positivi: I liked the car. It was clean. The location was relatively convenient

Punti negativi: They tried to charge me a much higher price than quoted. When I showed them the quote they tried to get the diff back by overcharging me for the They tried to charge me significantly more than the price I had been quoted. Then tried to overcharge for the GPS gps

Recensione del apr 2019

recensione fornita da

5,2

Punti positivi: I liked the car. It was clean. The location was relatively convenient

Punti negativi: They tried to charge me a much higher price than quoted. When I showed them the quote they tried to get the diff back by overcharging me for the They tried to charge me significantly more than the price I had been quoted. Then tried to overcharge for the GPS gps

Recensione del apr 2019

recensione fornita da

N°14 in classifica

Ace

4,7 OK (6 recensioni)

2 posti a Firenze

╳

Ace recensioni

Punti di autonoleggio

Ace

Punti di autonoleggio in Firenze

Goldcar Rhodium Via Del Termine 11

+39 199 151 151

Via Francesco Basili 21

+39 055 373 933

Tutte le recensioni Ace

Ace recensioni a Firenze

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

5,6

ACE doesn't rent cars in Italia, no info on this.

Punti positivi: Little Fiat was nice, workers at Rhodium were nice

Punti negativi: Many upcharges on the rental. The biggest problem though was that ACE does not rent cars in Italy, they use Rhodium. This information is not listed anywhere however and it took us nearly 2 hours to figure that out. I'm very disappointed that KAYAK did not inform us of this....and customer service when I called had no idea.

Recensione del ago 2017

recensione fornita da
4,0

Mediocre

Punti positivi: The car

Punti negativi: Paperwork took a really long time

Recensione del mag 2017

recensione fornita da
4,4

Beware extra fees and insurance up selling

Punti positivi: Car was the perfect choice for 3 adults with a normal amount of luggage. Fiat 500L.

Punti negativi: Unexpected extra fees, strong up selling of insurance, if not taken, large deposit charged against credit card to scare you into taking insurance. Wrong instructions for returning car to Rome FCO Airport, nearly missing flight. Long wait to get car. Overall horrible experience, probably best to stick to the big boys, where you will know upfront what you will be paying.

Recensione del mag 2017

recensione fornita da
2,0

A waste of time and money. AVOID for a better vaca

Punti positivi: the size of the car.

Punti negativi: the service the hidden fees feeling threatened to take insurance rather then being explained clearly and objectively looking for problems to charge us for and did will never recommend nor use their services again we are thankful it is behind us

Recensione del ago 2016

recensione fornita da
2,0

Don't do it

Punti positivi: nothing

Punti negativi: Know one knew or heard of ace car rental. We finally figured out it was gold car. Then I was denied the car because I didn't have an international drivers licence even though the other rental companies didn't require one. Ended up having to rent from a competitor for twice the amount. I'll let you decide if you think I'll ever use this company again.

Recensione del giu 2016

recensione fornita da
4,0

Mediocre

Punti positivi: L'auto

Punti negativi: Documenti Cartacei ha preso un sacco di tempo

Recensione del mag 2017

recensione fornita da
2,0

Uno spreco di tempo e di denaro. EVITATE

Punti positivi: Dimensioni dell'auto.

Punti negativi: Il servizio Le tasse nascoste Mi sono sentito minacciato dal dover prendere l'assicurazione invece di ricevere una spiegazione chiara e oggettiva Cercare problemi da farci pagare e ci sono riusciti Non consiglierò mai di rivolgersi a questo servizio Siamo grati che sia tutto finito

Recensione del ago 2016

recensione fornita da

5,6

ACE doesn't rent cars in Italia, no info on this.

Punti positivi: Little Fiat was nice, workers at Rhodium were nice

Punti negativi: Many upcharges on the rental. The biggest problem though was that ACE does not rent cars in Italy, they use Rhodium. This information is not listed anywhere however and it took us nearly 2 hours to figure that out. I'm very disappointed that KAYAK did not inform us of this....and customer service when I called had no idea.

Recensione del ago 2017

recensione fornita da
4,0

Mediocre

Punti positivi: The car

Punti negativi: Paperwork took a really long time

Recensione del mag 2017

recensione fornita da
4,4

Beware extra fees and insurance up selling

Punti positivi: Car was the perfect choice for 3 adults with a normal amount of luggage. Fiat 500L.

Punti negativi: Unexpected extra fees, strong up selling of insurance, if not taken, large deposit charged against credit card to scare you into taking insurance. Wrong instructions for returning car to Rome FCO Airport, nearly missing flight. Long wait to get car. Overall horrible experience, probably best to stick to the big boys, where you will know upfront what you will be paying.

Recensione del mag 2017

recensione fornita da
2,0

A waste of time and money. AVOID for a better vaca

Punti positivi: the size of the car.

Punti negativi: the service the hidden fees feeling threatened to take insurance rather then being explained clearly and objectively looking for problems to charge us for and did will never recommend nor use their services again we are thankful it is behind us

Recensione del ago 2016

recensione fornita da
2,0

Don't do it

Punti positivi: nothing

Punti negativi: Know one knew or heard of ace car rental. We finally figured out it was gold car. Then I was denied the car because I didn't have an international drivers licence even though the other rental companies didn't require one. Ended up having to rent from a competitor for twice the amount. I'll let you decide if you think I'll ever use this company again.

Recensione del giu 2016

recensione fornita da
4,0

Mediocre

Punti positivi: L'auto

Punti negativi: Documenti Cartacei ha preso un sacco di tempo

Recensione del mag 2017

recensione fornita da
2,0

Uno spreco di tempo e di denaro. EVITATE

Punti positivi: Dimensioni dell'auto.

Punti negativi: Il servizio Le tasse nascoste Mi sono sentito minacciato dal dover prendere l'assicurazione invece di ricevere una spiegazione chiara e oggettiva Cercare problemi da farci pagare e ci sono riusciti Non consiglierò mai di rivolgersi a questo servizio Siamo grati che sia tutto finito

Recensione del ago 2016

recensione fornita da

Sunnycars

10 posti a Firenze

╳

Punti di autonoleggio

Sunnycars

Punti di autonoleggio in Firenze

Via Ambrosoli 30

Via Borgo Ognissanti 137/R

Via Borgognissanti 53-57 R

Via Borgognissanti, 100/R

Via Forlanini 2

Via Francesco Baracca 150/152

Via Palagio degli Spini

Via Palazzuolo 146

Via Santa Lucia 16/R

Via del Sansovino 53

da 20 € al giorno

MAGGIORE

4 posti a Firenze

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Punti di autonoleggio

MAGGIORE

Punti di autonoleggio in Firenze

Via Francesco Basili, 21

Via Maso Finiguerra, 11/R

Via Palagio Degli Spini, Snc 5

+39 055 311 256

Viale Amendola, 36 C/o Aci

da 21 € al giorno

keddy by Europcar

3 posti a Firenze

╳

Punti di autonoleggio

keddy by Europcar

Punti di autonoleggio in Firenze

Via Borgognissanti 53 55 R

+39 055 290 438

Via Forlanini 2

+39 055 422 1088

Via Palagio Degli Spini Snc

+39 055311256

da 31 € al giorno

Sixt

3 posti a Firenze

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Punti di autonoleggio

Sixt

Punti di autonoleggio in Firenze

Piazza della Stazione

+39 029 475 7979

Via Palazzuolo 146/R

+39 055 285 975

Via del Palagio degli Spini

+39 029 475 7979

da 26 € al giorno

Ecovia

2 posti a Firenze

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Punti di autonoleggio

Ecovia

Punti di autonoleggio in Firenze

Florence Airport

Via Borgo Ognissanti 133/r Firenze, FI

+39 055 373 933

Elite Rent A Car

2 posti a Firenze

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Punti di autonoleggio

Elite Rent A Car

Punti di autonoleggio in Firenze

Florence Airport

Florence Delivery Center

da 30 € al giorno

LOCAUTO

2 posti a Firenze

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Punti di autonoleggio

LOCAUTO

Punti di autonoleggio in Firenze

Via Del Palagio Degli Spini Snc

3487815800

Via Santa Lucia 16 R

+39 377 542 5722

Morini Rent

2 posti a Firenze

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Punti di autonoleggio

Morini Rent

Punti di autonoleggio in Firenze

Via Lucchese 90

+39 055 345 4120

Via Rocca Tedalda 160

+39 055 204 8300

National

2 posti a Firenze

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Punti di autonoleggio

National

Punti di autonoleggio in Firenze

Via Maso Finiguerra 31/r

+39 055 285 456

Via Palagio Degli Spini Snc

+39 055 310 150

OptimoRent

2 posti a Firenze

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Punti di autonoleggio

OptimoRent

Punti di autonoleggio in Firenze

Via Borgo Ognissanti, 133/R

+39 320 770 6697

Via Del Palagio Degli Spini Snc

+39 320 770 6697

da 21 € al giorno

Win Rent

2 posti a Firenze

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Punti di autonoleggio

Win Rent

Punti di autonoleggio in Firenze

Florence airport

Via Borgognissanti, 96

YourRent

2 posti a Firenze

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Punti di autonoleggio

YourRent

Punti di autonoleggio in Firenze

Florence Peretola Airport

Florence Santa Maria Novella

AutoEurope

1 posto a Firenze

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Punti di autonoleggio

AutoEurope

Punti di autonoleggio in Firenze

Europcar Aeroporto Peretola

da 22 € al giorno

Autovia

1 posto a Firenze

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Punti di autonoleggio

Autovia

Punti di autonoleggio in Firenze

133/R, Via Borgognissanti

da 12 € al giorno

B-Rent

1 posto a Firenze

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Punti di autonoleggio

B-Rent

Punti di autonoleggio in Firenze

Via Del Palagio Degli Spini Snc

FLIZZR

1 posto a Firenze

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Punti di autonoleggio

FLIZZR

Punti di autonoleggio in Firenze

Florence airport

+39 029 475 7979

Holiday Autos

1 posto a Firenze

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Punti di autonoleggio

Holiday Autos

Punti di autonoleggio in Firenze

VIA PALAGIO DEGLI SPINI SNC

da 15 € al giorno

JoyRent

1 posto a Firenze

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Punti di autonoleggio

JoyRent

Punti di autonoleggio in Firenze

Via F.baracca 150/152 Firenze, FI

+39 348 150 6678

King Rent a Car

1 posto a Firenze

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Punti di autonoleggio

King Rent a Car

Punti di autonoleggio in Firenze

Florence airport

+41 335 333 533

King Rent Exclusive Services

1 posto a Firenze

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Punti di autonoleggio

King Rent Exclusive Services

Punti di autonoleggio in Firenze

Via Del Palagio Degli Spini Snc

+39 413 3533 3533

Ofran Holiday Autos

1 posto a Firenze

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Punti di autonoleggio

Ofran Holiday Autos

Punti di autonoleggio in Firenze

Peretola Apt

Prime Rent Exclusive

1 posto a Firenze

╳

Punti di autonoleggio

Prime Rent Exclusive

Punti di autonoleggio in Firenze

Florence Airport

da 21 € al giorno

Rhodium

1 posto a Firenze

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Punti di autonoleggio

Rhodium

Punti di autonoleggio in Firenze

Via Palagio Degli Spini Snc

+39 392 221 160

Smile Rent

1 posto a Firenze