Auto a noleggio economiche a Napoli

Punti negativi: The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.

Worst place to drop off a car.

Punti positivi: Nothing - when I finally got to leave the car at the rental place.

Punti negativi: No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.

Punti positivi: it takes more than to hours to recieve the car

Terrible experience!

Punti negativi: The rental location was unexpectedly closed (Naples Central Station in Italy) and we couldn't get the car we booked or any other. At the last minute, we had to rent from another company and pay a premium. Stressful and bad experience!

Punti positivi: Si impiegano più che per ore per ricevere l'auto

2cm Scratch

Punti negativi: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.

Not the car we paid for & the wait time was 2 hours.

Punti positivi: Intentionally left blank.

Punti negativi: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.

Worst Store

Punti negativi: 1- The location is not convenient at all. 2- The place was dirty, super dirty. 3- No chairs to sit during the 30' wait. 4- The Staff was rude. 5- Was not the car we rented.

Punti negativi: Slow pickup, drop off was a slow. no one at office (during operation hours).

Not up to Hertz Standard - possibly worst assetts

Punti positivi: The price was ok.

Punti negativi: First, the cars Hertz has at this location seemed abused, old and dirty. All cars were filthy. Seems they buy used old cars for their fleet. The shuttle was filthy, smelly and vents pumping stinky air on passengers.

Made us drive around for 1 liter of gas!

Punti positivi: Nothing

Punti negativi: We arrived and the gas tank was full, but we forgot the receipt because we cleaned out the car. The rental office worker made us leave the rental car office and go find gas. I put 1 liter in the tank, and came back and everything was fine. We were dropping it off at an airport, this could have made us late for a flight.

Archivio peggiore

Punti negativi: 1- La posizione non è affatto facile. 2- Il posto era sporco, super sporca. 3- Senza sedie per sedersi durante il 30' aspettare. 4 - Il personale era scortese. 5- Non era la macchina che avevamo affittato.