Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
Vai al contenuto
Informazioni auto a noleggio Napoli
| Ritiro | Napoli |
|---|---|
| Tipi di auto | Cabrio, Compatta, Economy, Furgone, Furgone con cassone, Grande, Lusso, Media, Mini, Premium, SUV, Standard |
| Punti di autonoleggio | 69 |
| Punti di ritiro in aeroporto | 32 |
| Agenzie popolari | Hertz, Avis, NOLEGGIARE , LOCAUTO , Europcar |
Auto economiche a Napoli
| Economy | 5 €/al giorno |
| Compatta | 7 €/al giorno |
| Media | 9 €/al giorno |
| Standard | 12 €/al giorno |
| Grande | 26 €/al giorno |
| SUV | 18 €/al giorno |
Migliori tariffe trovate dagli utenti KAYAK nelle ultime 24 ore.
Napoli recensioni di auto e directory
da 13 € al giorno
N°1 in classifica
Enterprise
Migliore valutazione
8,5 Ottimo (12.793 recensioni)
2 posti a Napoli
╳
Enterprise recensioni
Punti di autonoleggio
Enterprise
Punti di autonoleggio in Napoli
Viale Comandante Umberto
+39 081 741 9613
Viale Umberto Maddalena N. 21
+39 081 751 8899
Tutte le recensioni Enterprise
Enterprise recensioni a Napoli
da 13 € al giorno
N°2 in classifica
Avis
7,6 Buono (2.242 recensioni)
2 posti a Napoli
╳
Avis recensioni
Punti di autonoleggio
Avis
Punti di autonoleggio in Napoli
Aeroporto Di Napoli
+39 081 780 5790
Pizza Garibaldi 92
+39 081 284 041
Tutte le recensioni Avis
Avis recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
3,6
Not what I expected
Punti negativi: Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.
recensione fornita da
-
10,0
Grande Renault Megane SW
Punti positivi: Autovettura perfetta,splendida,confortevole e dai bassissimi consumi. Servizio impeccabile,efficiente. Da consigliare vivamente.
recensione fornita da
-
2,0
Terrible Service / No Lost and Found
Punti positivi: The people did a quick check on the vehicle and processed the return quickly.
Punti negativi: We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.
recensione fornita da
-
3,6
Not what I expected
Punti negativi: Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.
recensione fornita da
-
2,0
Terrible Service / No Lost and Found
Punti positivi: The people did a quick check on the vehicle and processed the return quickly.
Punti negativi: We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.
recensione fornita da
da 10 € al giorno
N°3 in classifica
Budget
7,4 Buono (4.186 recensioni)
2 posti a Napoli
╳
Budget recensioni
Punti di autonoleggio
Budget
Punti di autonoleggio in Napoli
Aeroporto Di Napoli
+39 081 780 5790
Piazza Garibaldi 92
Tutte le recensioni Budget
Budget recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
2,0
Punti positivi: The drop off was easy and the courtesy bus was waiting but I think that was more luck than their efficiency.
Punti negativi: Everything. The office location , the poor Signage, the attitude of the staff. It was not progressive. Perhaps it felt like hiring a car, from my memory, say in the 1990s when it was such a hassle.
recensione fornita da
-
2,8
Punti negativi: Auto non ben tenuta, sporca e aria condizionata non funzionante.
recensione fornita da
-
10,0
Great service!
Punti positivi: Shuttle pick up was smooth and easy. Not a long wait at the rental Center. While returning the car was met by a pleasant representative who quickly processed us so we could get to the airport !
Punti negativi: N/A
recensione fornita da
-
2,0
Punti positivi: Nothing
Punti negativi: We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?
recensione fornita da
-
3,2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGE
Punti positivi: nothing
Punti negativi: Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.
recensione fornita da
-
7,2
Punti positivi: Enrico at drop-off was great. Car was great.
Punti negativi: I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extra
recensione fornita da
-
7,6
Surprise!
Punti positivi: The car was almost brand new and was very nice.
Punti negativi: However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.
recensione fornita da
-
5,6
Punti negativi: The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.
recensione fornita da
-
2,4
Worst place to drop off a car.
Punti positivi: Nothing - when I finally got to leave the car at the rental place.
Punti negativi: No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.
recensione fornita da
-
4,0
Punti positivi: it takes more than to hours to recieve the car
recensione fornita da
-
7,2
Needs better hours, and better drop off locations. More clarity!
Punti positivi: The car. it was good.
Punti negativi: The rep told us 3pm sunday the office closed, but in fact, it closed at 1pm. i think she mixed up 13:00 and 3:00 Anyway, the alternative hotel location was given, but there was no one there to do the check in check. so...a little unnerving to hand over your keys to someone.
recensione fornita da
-
7,6
Good car, poor rental agency location
Punti positivi: The car was clean and worked fine. The staff were friendly and helpful.
Punti negativi: This agency is NOT at the airport. We had to take a taxi for 20 Euro to get the car, which took another 30 minutes, and then pay 14 Euro extra to be able to drop it off at the airport, which significantly increased the overall cost of the car. Very disappointed that this agency was presented as being at the airport.
recensione fornita da
-
7,2
Punti positivi: Enrico at drop-off was great. Car was great.
Punti negativi: I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extra
recensione fornita da
-
7,6
Surprise!
Punti positivi: The car was almost brand new and was very nice.
Punti negativi: However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.
recensione fornita da
-
7,2
Needs better hours, and better drop off locations. More clarity!
Punti positivi: The car. it was good.
Punti negativi: The rep told us 3pm sunday the office closed, but in fact, it closed at 1pm. i think she mixed up 13:00 and 3:00 Anyway, the alternative hotel location was given, but there was no one there to do the check in check. so...a little unnerving to hand over your keys to someone.
recensione fornita da
-
7,6
Good car, poor rental agency location
Punti positivi: The car was clean and worked fine. The staff were friendly and helpful.
Punti negativi: This agency is NOT at the airport. We had to take a taxi for 20 Euro to get the car, which took another 30 minutes, and then pay 14 Euro extra to be able to drop it off at the airport, which significantly increased the overall cost of the car. Very disappointed that this agency was presented as being at the airport.
recensione fornita da
-
2,0
Punti positivi: The drop off was easy and the courtesy bus was waiting but I think that was more luck than their efficiency.
Punti negativi: Everything. The office location , the poor Signage, the attitude of the staff. It was not progressive. Perhaps it felt like hiring a car, from my memory, say in the 1990s when it was such a hassle.
recensione fornita da
-
2,8
Punti negativi: Auto non ben tenuta, sporca e aria condizionata non funzionante.
recensione fornita da
-
2,0
Punti positivi: Nothing
Punti negativi: We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?
recensione fornita da
-
3,2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGE
Punti positivi: nothing
Punti negativi: Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.
recensione fornita da
-
5,6
Punti negativi: The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.
recensione fornita da
-
2,4
Worst place to drop off a car.
Punti positivi: Nothing - when I finally got to leave the car at the rental place.
Punti negativi: No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.
recensione fornita da
-
4,0
Punti positivi: it takes more than to hours to recieve the car
recensione fornita da
da 10 € al giorno
N°4 in classifica
Hertz
7,4 Buono (3.864 recensioni)
10 posti a Napoli
╳
Hertz recensioni
Punti di autonoleggio
Hertz
Punti di autonoleggio in Napoli
Corso Arnaldo Lucci 171
+39 081 202 860
Naples Airport
+39 081 231 1200
Stazione Marittima
+39 081 551 7721
Via Berlinguer 1
+39 033 3500 1374
Via E. Berlinguer 2
+39 081 1997 6092
Via Giordano Bruno 161 162
+39 081 761 7404
Via Guido De Ruggiero 112
+39 081 560 3760
Via Sepe
+39 081 761 2168
Viale Di Augusto 128
+39 081 1853 3382
Viale Umberto Maddalena 196
+39 081 780 5681
Tutte le recensioni Hertz
Hertz recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
2,0
Punti negativi: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
recensione fornita da
-
6,4
Punti negativi: Waiting time for picking up the car
recensione fornita da
-
6,0
The car was not great
Punti positivi: I liked the staff at Hertz very attentive and explained everything.
Punti negativi: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
recensione fornita da
-
2,0
Punti positivi: Nothing
Punti negativi: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
recensione fornita da
-
6,0
Punti positivi: new and clean car
Punti negativi: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
recensione fornita da
-
8,0
Difficult drop off, signs to small and to few!
Punti negativi: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
recensione fornita da
-
6,8
Inefficent
Punti positivi: No cleasr process for drop off. Took too long.
recensione fornita da
-
9,6
Great service in Italy
Punti positivi: We loved the quick and efficient service we received in Italy both in Naples (Garibaldi) and at the Rome airport too. They had our car but offered an upgrade and it was perfect for our road trip. Thanks again to the team at Hertz.
Punti negativi: The cost of renting a car in Naples is a little higher than other cities in Italy so that stung a little.
recensione fornita da
-
4,4
Not the car we paid for & the wait time was 2 hours.
Punti positivi: Intentionally left blank.
Punti negativi: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
recensione fornita da
-
8,4
Almost perfect
Punti positivi: The car was great, clean, full of gas and perfect size for our trip.
Punti negativi: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
recensione fornita da
-
3,6
Do not rent from carentals.com
Punti negativi: They rented us a car to a station that wasn't open on Sunday's....the time & money spent in this was unbelievable! Not to mention we're in Italy so we couldn't get the issue solved
recensione fornita da
-
3,6
Worst Store
Punti negativi: 1- The location is not convenient at all. 2- The place was dirty, super dirty. 3- No chairs to sit during the 30' wait. 4- The Staff was rude. 5- Was not the car we rented.
recensione fornita da
-
8,0
Difficult drop off, signs to small and to few!
Punti negativi: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
recensione fornita da
-
6,8
Inefficent
Punti positivi: No cleasr process for drop off. Took too long.
recensione fornita da
-
8,4
Almost perfect
Punti positivi: The car was great, clean, full of gas and perfect size for our trip.
Punti negativi: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
recensione fornita da
-
2,0
Punti negativi: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
recensione fornita da
-
6,4
Punti negativi: Waiting time for picking up the car
recensione fornita da
-
6,0
The car was not great
Punti positivi: I liked the staff at Hertz very attentive and explained everything.
Punti negativi: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
recensione fornita da
-
2,0
Punti positivi: Nothing
Punti negativi: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
recensione fornita da
-
6,0
Punti positivi: new and clean car
Punti negativi: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
recensione fornita da
-
4,4
Not the car we paid for & the wait time was 2 hours.
Punti positivi: Intentionally left blank.
Punti negativi: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
recensione fornita da
-
3,6
Do not rent from carentals.com
Punti negativi: They rented us a car to a station that wasn't open on Sunday's....the time & money spent in this was unbelievable! Not to mention we're in Italy so we couldn't get the issue solved
recensione fornita da
-
3,6
Worst Store
Punti negativi: 1- The location is not convenient at all. 2- The place was dirty, super dirty. 3- No chairs to sit during the 30' wait. 4- The Staff was rude. 5- Was not the car we rented.
recensione fornita da
da 11 € al giorno
N°5 in classifica
Dollar
7,3 Buono (6.362 recensioni)
1 posto a Napoli
╳
Dollar recensioni
Punti di autonoleggio
Dollar
Punti di autonoleggio in Napoli
Naples
+39 081 231 1200
Tutte le recensioni Dollar
Dollar recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
4,0
Punti positivi: Great rate for the car
Punti negativi: Service was terrible. We waited almost 2hrs in line to pickup the car.
recensione fornita da
-
2,0
Pick up location did not exist
Punti negativi: The address for the pick up location in Naples, Italy DID NOT EXIST. We were scheduled to pick up our rental car June 2, 2018 at Dollar Piazza Sanazzaro 142 in Naples Italy. Our confirmation # H5490576537. We had also purchased rental car damage protection from Allianz for $153.00. We did NOT pick up a car. We took the train from the main train station in Naples to the Mergillina station which was closest to the Dollar rental car address given. We walked from the train station pulling our luggage to the Piazza Sanazzaro. We could not find 142 in the piazza. My husband went to one of the local businesses to ask for assistance. The three locals said that number did not exist., that it was a fake address. One of the men called the phone number for Dollar +39 081 761 2168 and spoke Italian to the person who answered. He was told that Dollar pick up was back at the train station. We walked back uphill to the train station. There was no Dollar rental at the train station. Two men that worked in a shop in the train station said that it was located in a parking garage back down the hill near the plaza. We walked back to the parking garage, it was NOT in the garage. Walked back to the train station and tried calling the number again, no answer. We asked three cab drivers who said it was back down the hill near the piazza. They tried to call Dollar on their phone, but no answer. My husband went back downhill and walked a 360 degree circle around the piazza. He did find a 142 address, but it looked like a backdoor service entrance to a closed business it was not in the piazza, but on a side street near there. Dollar did NOT EXIST. We ended up taking the train back to Naples main station, and taking another train to Solerno, our destination for the night.. The next day we rented a car from Hertz in Solerno. We had to wait until 2:00 pm that day to pick up the car. This mess up by your business cost us a full day of vacation and much frustration. We are very surprised that such a reputable company as KAYAK would not investigate the companies you represent. I booked through KAYAK because I trusted your reputation. We will NOT use Kayak again, or Dollar.
recensione fornita da
-
2,0
Rent a car location was closed
Punti negativi: Hello, I wanted to rent a car in Naples in Italy and that's what I typed in the search box on kayak and when I went to pick up the car from the airport, they told me that it's in another location. I'm a bit surprised that Kayak would give me a suggestion for booking a rent a car from another location besides the airport. Later I went to the location where I was suppose to pick it up and I noticed that Hertz (Dollar) location was closed for holiday. If they are closed for holiday then why was I able to book it in the first place? So I went back to the airport location and they told me they can transfer the reservation but the rate would be different which even upset me even further cause I paid for something that I wasn't able to get. After arguing with the agent they finally told me that my reservation has actually been canceled. I just don't know how it was possible to get my reservation canceled since they were able to look it up perfectly fine in the beginning and all of a sudden it got canceled. Horrible horrible service and customer service of hertz was absolutely useless.
recensione fornita da
-
3,6
unknown location
Punti positivi: there was no dollar rent at address provided
Punti negativi: bad service
recensione fornita da
-
6,4
Very confusing
Punti positivi: Once we finally found the car rental place (which was a Hertz, not a dollar rental and also not at the address listed in the receipt,) the receptionist was very kind.
Punti negativi: The return was very confusing, finding the airport and the correct location to drop off the car was stressful.
recensione fornita da
-
8,0
No Dollar counter in Naples!
Punti positivi: Once we finished paperwork and left the lot we were able to do just fine. The car was nice and clean.
Punti negativi: Dollar doesn't have their own counter at Naples. You are essentially renting from the Hertz counter. There's almost no signage indicating this either, so it was a bit difficult to figure out.
recensione fornita da
-
4,0
Punti positivi: Ottimo prezzo per l'auto
Punti negativi: Il servizio era terribile. Abbiamo aspettato quasi 2 ore in fila per ritirare l'auto.
recensione fornita da
-
3,6
Posizione sconosciuta
Punti positivi: C'è nessun canone del dollaro all'indirizzo fornito
Punti negativi: Servizio pessimo
recensione fornita da
-
4,0
Punti positivi: Great rate for the car
Punti negativi: Service was terrible. We waited almost 2hrs in line to pickup the car.
recensione fornita da
-
2,0
Pick up location did not exist
Punti negativi: The address for the pick up location in Naples, Italy DID NOT EXIST. We were scheduled to pick up our rental car June 2, 2018 at Dollar Piazza Sanazzaro 142 in Naples Italy. Our confirmation # H5490576537. We had also purchased rental car damage protection from Allianz for $153.00. We did NOT pick up a car. We took the train from the main train station in Naples to the Mergillina station which was closest to the Dollar rental car address given. We walked from the train station pulling our luggage to the Piazza Sanazzaro. We could not find 142 in the piazza. My husband went to one of the local businesses to ask for assistance. The three locals said that number did not exist., that it was a fake address. One of the men called the phone number for Dollar +39 081 761 2168 and spoke Italian to the person who answered. He was told that Dollar pick up was back at the train station. We walked back uphill to the train station. There was no Dollar rental at the train station. Two men that worked in a shop in the train station said that it was located in a parking garage back down the hill near the plaza. We walked back to the parking garage, it was NOT in the garage. Walked back to the train station and tried calling the number again, no answer. We asked three cab drivers who said it was back down the hill near the piazza. They tried to call Dollar on their phone, but no answer. My husband went back downhill and walked a 360 degree circle around the piazza. He did find a 142 address, but it looked like a backdoor service entrance to a closed business it was not in the piazza, but on a side street near there. Dollar did NOT EXIST. We ended up taking the train back to Naples main station, and taking another train to Solerno, our destination for the night.. The next day we rented a car from Hertz in Solerno. We had to wait until 2:00 pm that day to pick up the car. This mess up by your business cost us a full day of vacation and much frustration. We are very surprised that such a reputable company as KAYAK would not investigate the companies you represent. I booked through KAYAK because I trusted your reputation. We will NOT use Kayak again, or Dollar.
recensione fornita da
-
2,0
Rent a car location was closed
Punti negativi: Hello, I wanted to rent a car in Naples in Italy and that's what I typed in the search box on kayak and when I went to pick up the car from the airport, they told me that it's in another location. I'm a bit surprised that Kayak would give me a suggestion for booking a rent a car from another location besides the airport. Later I went to the location where I was suppose to pick it up and I noticed that Hertz (Dollar) location was closed for holiday. If they are closed for holiday then why was I able to book it in the first place? So I went back to the airport location and they told me they can transfer the reservation but the rate would be different which even upset me even further cause I paid for something that I wasn't able to get. After arguing with the agent they finally told me that my reservation has actually been canceled. I just don't know how it was possible to get my reservation canceled since they were able to look it up perfectly fine in the beginning and all of a sudden it got canceled. Horrible horrible service and customer service of hertz was absolutely useless.
recensione fornita da
-
3,6
unknown location
Punti positivi: there was no dollar rent at address provided
Punti negativi: bad service
recensione fornita da
-
6,4
Very confusing
Punti positivi: Once we finally found the car rental place (which was a Hertz, not a dollar rental and also not at the address listed in the receipt,) the receptionist was very kind.
Punti negativi: The return was very confusing, finding the airport and the correct location to drop off the car was stressful.
recensione fornita da
-
4,0
Punti positivi: Ottimo prezzo per l'auto
Punti negativi: Il servizio era terribile. Abbiamo aspettato quasi 2 ore in fila per ritirare l'auto.
recensione fornita da
-
3,6
Posizione sconosciuta
Punti positivi: C'è nessun canone del dollaro all'indirizzo fornito
Punti negativi: Servizio pessimo
recensione fornita da
da 13 € al giorno
N°6 in classifica
Thrifty
7,1 Buono (2.730 recensioni)
2 posti a Napoli
╳
Thrifty recensioni
Punti di autonoleggio
Thrifty
Punti di autonoleggio in Napoli
Naples
+39 081 231 1200
Piazza Sannazzaro 142 (na)
+39 081 761 2168
Tutte le recensioni Thrifty
Thrifty recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
2,0
Terrible experience
Punti positivi: Nothing
Punti negativi: Waited for over an hour and was nowhere near being waited on. I finally left and went to another car rental agency. Worst car rental experience I have ever had
recensione fornita da
-
2,0
Punti positivi: Nulla
Punti negativi: Non ho avuto l auto chiesta e nemmeno una similare c era a disposizione solo un auto o quella o niente si sono trattenuti soldi in cauzione che dal sito non se ne parla nemmeno e ancora oggi non sono stati sbloccati mai piu una prenotaziona kajak
recensione fornita da
-
2,0
This rental company is not good
Punti positivi: Nothing I never got the car rental
Punti negativi: I purchased renters insurance from kayak and was told when I got there that they did not except there insurance aND told me I had to pay a 400 dollar premium if I was going to use kayaks insurance! So the price was a lie and I never got my insurance money back from kayak that I spent! All in all I will never rent from this company or kayak ever again! I went with another rental company instead!!
recensione fornita da
-
2,8
Punti negativi: un ora per un ritiro. rifilata auto non concordata
recensione fornita da
-
2,0
Terribile esperienza
Punti positivi: Niente
Punti negativi: Abbiamo aspettato per più di un'ora ed era un posto vicino a essere serviti. Mi sono lasciata e siamo andati in un'altra agenzia di noleggio auto. Noleggio auto esperienza peggiore che io abbia mai avuto
recensione fornita da
-
2,0
Terrible experience
Punti positivi: Nothing
Punti negativi: Waited for over an hour and was nowhere near being waited on. I finally left and went to another car rental agency. Worst car rental experience I have ever had
recensione fornita da
-
2,0
Punti positivi: Nulla
Punti negativi: Non ho avuto l auto chiesta e nemmeno una similare c era a disposizione solo un auto o quella o niente si sono trattenuti soldi in cauzione che dal sito non se ne parla nemmeno e ancora oggi non sono stati sbloccati mai piu una prenotaziona kajak
recensione fornita da
-
2,0
This rental company is not good
Punti positivi: Nothing I never got the car rental
Punti negativi: I purchased renters insurance from kayak and was told when I got there that they did not except there insurance aND told me I had to pay a 400 dollar premium if I was going to use kayaks insurance! So the price was a lie and I never got my insurance money back from kayak that I spent! All in all I will never rent from this company or kayak ever again! I went with another rental company instead!!
recensione fornita da
-
2,8
Punti negativi: un ora per un ritiro. rifilata auto non concordata
recensione fornita da
-
2,0
Terribile esperienza
Punti positivi: Niente
Punti negativi: Abbiamo aspettato per più di un'ora ed era un posto vicino a essere serviti. Mi sono lasciata e siamo andati in un'altra agenzia di noleggio auto. Noleggio auto esperienza peggiore che io abbia mai avuto
recensione fornita da
da 11 € al giorno
N°7 in classifica
Europcar
7,6 Buono (355 recensioni)
3 posti a Napoli
╳
Europcar recensioni
Punti di autonoleggio
Europcar
Punti di autonoleggio in Napoli
Capodichino Airport
+39 081 780 5643
Corso Meridionale, 60/62
+39 081 764 9838
Via Giulio Cesare 18
+39 081 593 2650
Tutte le recensioni Europcar
Europcar recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
2,0
Punti positivi: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Punti negativi: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
recensione fornita da
-
8,0
Car drop off point so poorly signposted - we nearly missed our flight!
Punti positivi: Great value, easy pick up
Punti negativi: The car drop off is very badly signposted and easily missed - which made an otherwise good experience almost turn into a nightmare!
recensione fornita da
-
6,4
2 hour wait to collect car
Punti positivi: Friendly staff. Upgraded car for free.
Punti negativi: Understaffed Europcar desk. Unacceptable 2 hour wait time to collect vehicle. Otherwise no issues.
recensione fornita da
-
6,0
2cm Scratch
Punti negativi: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.
recensione fornita da
-
8,0
Punti positivi: Really liked how close it was to the Napoli train station. Everything went smoothly
Punti negativi: Maybe have a larger/better signs pointing out the location
recensione fornita da
-
8,0
Punti positivi: Mi è piaciuto molto quanto fosse vicino alla stazione dei treni di Napoli. Tutto è andato liscio
Punti negativi: Forse potrebbero avere le indicazioni grandi/migliori per la posizione
recensione fornita da
-
8,0
Car drop off point so poorly signposted - we nearly missed our flight!
Punti positivi: Great value, easy pick up
Punti negativi: The car drop off is very badly signposted and easily missed - which made an otherwise good experience almost turn into a nightmare!
recensione fornita da
-
8,0
Punti positivi: Really liked how close it was to the Napoli train station. Everything went smoothly
Punti negativi: Maybe have a larger/better signs pointing out the location
recensione fornita da
-
8,0
Punti positivi: Mi è piaciuto molto quanto fosse vicino alla stazione dei treni di Napoli. Tutto è andato liscio
Punti negativi: Forse potrebbero avere le indicazioni grandi/migliori per la posizione
recensione fornita da
-
2,0
Punti positivi: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Punti negativi: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
recensione fornita da
-
6,4
2 hour wait to collect car
Punti positivi: Friendly staff. Upgraded car for free.
Punti negativi: Understaffed Europcar desk. Unacceptable 2 hour wait time to collect vehicle. Otherwise no issues.
recensione fornita da
-
6,0
2cm Scratch
Punti negativi: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.
recensione fornita da
da 5 € al giorno
N°8 in classifica
SICILY BY CAR
Offerta più economica
7,2 Buono (10 recensioni)
1 posto a Napoli
╳
SICILY BY CAR recensioni
Punti di autonoleggio
SICILY BY CAR
Punti di autonoleggio in Napoli
c/o Aeroporto Capodichino
+39 081 789 6252 / +347/2797013
Tutte le recensioni SICILY BY CAR
SICILY BY CAR recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
da 7 € al giorno
N°9 in classifica
Firefly
5,9 Ok (5 recensioni)
1 posto a Napoli
╳
Firefly recensioni
Punti di autonoleggio
Firefly
Punti di autonoleggio in Napoli
Capodichino Airport
+39 081 231 1200
Tutte le recensioni Firefly
Firefly recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
9,2
economico e comodo
Punti positivi: Auto nuova e pulita con 3000km, prezzo economico (13 euro/giorno) parcheggio facile da raggiungere. Impiegate al desk gentili e sorridenti.
Punti negativi: fila al desk troppo lunga, i clienti soprattutto stranieri ci impiegano in media 30-40 minuti a capire e svolgere tutte le operazioni di presa in carico dell'auto e sono stato in fila quasi 2 ore prima che fosse il mio turno nonostante avessi avanti solo altri 3 clienti.
recensione fornita da
-
10,0
Punti positivi: Gentili e disponibili
recensione fornita da
-
9,2
economico e comodo
Punti positivi: Auto nuova e pulita con 3000km, prezzo economico (13 euro/giorno) parcheggio facile da raggiungere. Impiegate al desk gentili e sorridenti.
Punti negativi: fila al desk troppo lunga, i clienti soprattutto stranieri ci impiegano in media 30-40 minuti a capire e svolgere tutte le operazioni di presa in carico dell'auto e sono stato in fila quasi 2 ore prima che fosse il mio turno nonostante avessi avanti solo altri 3 clienti.
recensione fornita da
-
10,0
Punti positivi: Gentili e disponibili
recensione fornita da
N°10 in classifica
Advantage
2,0 Mediocre (1 recensione)
1 posto a Napoli
╳
Advantage recensioni
Punti di autonoleggio
Advantage
Punti di autonoleggio in Napoli
Naples Capodichino Airport - Europcar
+39 817 805 643
Tutte le recensioni Advantage
Advantage recensioni a Napoli
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
╳
Punti di autonoleggio
Sunnycars
Punti di autonoleggio in Napoli
Aeroporto Napoli-Capodichino
Calata Porta di Massa
Corso Arnaldo Lucci 171
Meridionale 60-62
V.le Comandante Maddalena Umberto 196
Via E. Berlinguer 2
Via Giordano Bruno 161-162
Via Guido de Ruggeiro 83-85
Via Piedigrotta 53
Via Scarfoglio 11
╳
Punti di autonoleggio
MAGGIORE
Punti di autonoleggio in Napoli
FS - Railway Station Centrale
P.le Immacolatella Vecchia,
Via Oreste Salomone, 52/54
c/o Aeroporto Capodichino
0039 081 780 3011
Agenzie di autonoleggio a Napoli
Informazioni utili
| Agenzia più cercata | B-Rent |
|---|---|
| Tipo di auto più richiesto | Mini |
| Prezzo medio | 10 €/al gg |
| Buona offerta | 8 €/al gg |
Quando prenotare un'auto a noleggio a Napoli
Prezzo medio per giorno al mese
Evoluzione dei prezzi per auto a noleggio all'avvicinarsi della data del ritiro
-1 giorno
-2 giorni
Consigli per noleggiare auto a Napoli
- Il 25% degli utenti trova auto a noleggio a Napoli per 8 € o meno
- Prenota la tua auto a noleggio a Napoli con almeno 1 giorno di anticipo per assicurarti prezzi più bassi
- In media i prezzi per noleggio auto fuori dall’aeroporto (con navetta) a Napoli hanno un prezzo più basso (3% in meno) rispetto al noleggio auto allinterno dell’aeroporto |2#In media i prezzi per noleggio auto fuori dall’aeroporto (con navetta) a Napoli hanno un prezzo più alto (3% in più) rispetto al noleggio auto allinterno dell’aeroporto
- In media i prezzi per auto a noleggio Mini a Napoli sono più economici del 45% rispetto ad altre tipologie
Domande frequenti sul noleggio auto a Napoli
Quanto costa noleggiare un'auto a noleggio a Napoli?
Il costo medio di un'auto a noleggio a Napoli è di 14 € al giorno.
Qual è l'agenzia di auto a noleggio più scelta a Napoli?
Mini (Fiat Panda o simile) è il modello di auto a noleggio più prenotato a Napoli.
Qual è l'agenzia di auto a noleggio più economica a Napoli?
Nelle ultime 72 ore le migliori offerte di auto a noleggio sono state trovate con OptimoRent (5 € al giorno), B-Rent (7 € al giorno) e SICILY BY CAR (9 € al giorno).
Qual è la migliore agenzia di auto a noleggio a Napoli?
In base alla valutazioni e alle recensioni di utenti reali di KAYAK, la migliore compagnia di auto a noleggio a Napoli sono Enterprise (8,5, 12793 recensioni), National (8,2, 3388 recensioni), e Avis (7,6, 2242 recensioni).
Quali compagnie di auto a noleggio si trovano a Aeroporto di Aeroporto Internazionale di Napoli (NAP)?
Compagnie di auto a noleggio a Aeroporto di Aeroporto Internazionale di Napoli: B-Rent, SICILY BY CAR, Firefly, Budget, Autovia, Avis, Hertz, Ecovia, LOCAUTO e Europcar.
Quale compagnia di auto a noleggio sceglieresti a Aeroporto di Aeroporto Internazionale di Napoli (NAP)?
Compagnie di auto a noleggio che offrono servizio shuttle da Aeroporto di Aeroporto Internazionale di Napoli verso destinazioni vicine all'aeroporto: B-Rent, SICILY BY CAR, Firefly, Budget, Autovia, Avis, Hertz, Ecovia, LOCAUTO e Europcar.
Qual è la località più economica per noleggiare un'auto a Napoli?
Nelle ultime 72 ore l'auto a noleggio più economica è stata trovata con OptimoRent Naples airport null (4 km dal centro città).
Come posso trovare l'agenzia di auto a noleggio più vicina a Napoli?
Guarda la mappa delle agenzie di auto a noleggio per trovare quella più vicina.
