Trova voli economici da Toscana per Cancún

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding."
Punti negativi: "See above. I will only buy further tickets directly from airline"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Punti positivi: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."

Punti positivi: "Crew was attentive"
Punti negativi: "We sat on the runway for an hour."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Punti negativi: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "The only thing that was iffy were the movies Most were not recent But I did watch Bohemian Rhapsody Excellent"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Very nice flight, the food was super delicious and the crew very professional"
Punti negativi: "N/A"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Punti negativi: "Food could be a bit tastier ..."

Punti positivi: "Flight was very delayed in Munich"
Punti negativi: "Flight was very delayed in Munich due to a shortage of land and handling crew. Very disappointing. Everyone I know who takes this flight complains about the same problem. Arrived in Geneva around 21:00, 1 1/2 hours later than anticipated time of arrival."

Punti positivi: "Lounge was very clean"
Punti negativi: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."

Punti positivi: "The airline crew was responsive and professional. The flight was also very smooth."
Punti negativi: "The boarding process was like a buffet: first come first served."

Punti positivi: "The staff is good"
Punti negativi: "The service for a wheelchair is extremely bad"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti negativi: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Punti positivi: "That we made it alive."
Punti negativi: "The 1 hr flight that turned into an 8 hour fiasco."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room.Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."
Punti negativi: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Punti negativi: "Still in Munich."

Punti negativi: "Cancelled flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Water and juice served all the time"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Smooth and comfortable flight . Awesome service by the crew"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."

Punti negativi: "Free wifi"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Salimos a tiempo . El business es muy confortable"
Punti negativi: "La comida horrible . No se limpian los baños"

Punti positivi: "Terrific hot breakfast in bus. class"
Punti negativi: "Window did not darken like the others."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Punti positivi: "Professional crew. Good simple check in."
Punti negativi: "Nothing."

Punti positivi: "Excellent crew, good food & movie selection."

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"

Punti positivi: "Reasonable space in economy class seats"
Punti negativi: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti positivi: "Seat was good"
Punti negativi: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Punti negativi: "Troppo ritardo"

Punti positivi: "Nice attention and good food. Plane and seats are confortable"

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti positivi: "The crew are amazing! Attentive and friendly."
Punti negativi: "The seats could have been bigger."

Punti positivi: "Awful"
Punti negativi: "Everything"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "It was all fine"
Punti negativi: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "The flight arrived a few minutes early."
Punti negativi: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Punti negativi: "Turn the lights on early making it hard to sleep"

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Punti positivi: "Nothing to mention"
Punti negativi: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Punti positivi: "Great service"

Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "Comfort was better than on the previous Dash-8. Food was OK."
Punti negativi: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Very friendly crew going out of way to assist in making trip comfortable"
Punti negativi: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Punti negativi: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Punti positivi: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti positivi: "Excellent very good"
Punti negativi: "Everting so good ex"

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti negativi: "Dutch sub titels would be nice."

Punti positivi: "Service provided by the staff"
Punti negativi: "The navigation of the entertainment system is not very friendly"

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "Cabin Crew was awesome."
Punti negativi: "Entertainment System was not working and no Non-veg food option in flight."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti positivi: "Jet airways flight till mumbai"
Punti negativi: "Poor legspace in Klm flight till Amsterdam"

"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."

Punti negativi: "Entertainment system was not working on all seats"

Punti positivi: "Punctual"
Punti negativi: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Punti negativi: "Flight was delayed for 4+ hours"

Punti positivi: "The crew was great"
Punti negativi: "1-2 +cms leg space"

Punti positivi: "n/a"
Punti negativi: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "Seat angle adjustment was not the most comfortable for sleeping."

Punti positivi: "Incredible staff. Super polite"

Punti positivi: "The schedule and timing"
Punti negativi: "The airport, some of the crew, the aircraft seats, the entertainment system"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Staff were friendly and seats in business were super comfortable."

Punti negativi: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Punti positivi: "Arrived on time."
Punti negativi: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Everything was great"
Punti negativi: "N/A"

Punti positivi: "The cue lines per zone are the most brilliant idea!"
Punti negativi: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "WiFi"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Punti positivi: "Crew was very nice and the food was excellent."

Punti negativi: "Arrived 5 hours late"

Punti negativi: "Missed the flight due to late landing from earlier connection"

Punti positivi: "Food was good, crew was very professional and courteous. Flight was smooth."
Punti negativi: "Coach was cramped and the video system didn’t work very well"

Punti positivi: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Punti negativi: "Le capitain et l’aterrisage"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "It was a nice plane and boarding was well organized."
Punti negativi: "I was assigned a middle seat, if not for that I would have given a higher rating."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Punti positivi: "Very good male crew member. Pilot genuinely apologetic for the delay."
Punti negativi: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Punti positivi: "Ok"
Punti negativi: "Nothing"

Punti negativi: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Arriving safely."
Punti negativi: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Standard on most parts with pleasant staff"
Punti negativi: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Punti negativi: "The flight was late, real late."

Punti positivi: "Comfort, food and service are better than average."
Punti negativi: "When stewardess opened overhead locker, something fell on my head."

Punti negativi: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Punti negativi: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Punti positivi: "What’s not to like!"

Punti positivi: "Staff was nice"
Punti negativi: "MD planes are old and not very comfortable."

Punti positivi: "Short & easy flight"
Punti negativi: "All ok"

Punti positivi: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Punti negativi: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

"Canceled our flight and didn’t notify us Terrible customer service"

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti positivi: "everything was fine. uneventful"
Punti negativi: "food"

Punti negativi: "Cibo"

Punti positivi: "Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??"
Punti negativi: "Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Crew were nice"
Punti negativi: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "The one saving grace, however, was the arrival lounge at Heathrow, which did have excellent breakfast food."
Punti negativi: "The seats in business class were very small and uncomfortable. We are not large people, but there was no room to sleep. Plus the service was not warm, the food unappetizing. We will never fly on British Airways again."

Punti positivi: "Flight crew was friendly. Getting to leave the plane."
Punti negativi: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti positivi: "New clean plane"
Punti negativi: "Limited leg room if unable to upgrade. Unexciting food."

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "Boarding and on time departure."
Punti negativi: "Nothing to dislike"

Punti positivi: "The fact that it got me there"

Punti negativi: "Our flight was delayed causing us to take a red eye, missing our connection,long layover, missed our hotel for the night, thripled our time in transit. The worst travel experience I have had."

Punti negativi: "Lunch was adequate but evening meal was half a sandwich"

Punti positivi: "Everything was fine"
Punti negativi: "Layover was too long (6 hours) n the departure board showed the next flight just 1 hour before the next flight"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "Flight was smooth"
Punti negativi: "I upgraded to business class and the seat felt like a cage. The flight attendants were much more interested in talking to each other than helping a paying customer. Terrible customer service with bitchy attitudes from a bunch of men."

Punti positivi: "The crew was very friendly and kind, and the flight was very easy. The food was good and not too expensive. Security was not crowded at all (afternoon on a Tuesday). My bag got pulled in security and the man who inspected it was incredibly nice and was efficient and helpful."
Punti negativi: "Boarding started a bit late, but I was running late as well so I can't complain much! The flight still landed on time."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Nice flight and service. Very professional crew."

Punti negativi: "No food available on flight in business class. Kitchen breakdown"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti negativi: "No free food nor drinks"

Punti positivi: "Not a lot"
Punti negativi: "Tiny space, uncomfortable seats, poor food"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Plenty of food and polite crew."
Punti negativi: "Leg space and lack of movie selection."

Punti negativi: "The only problem that I had with my flight is that my luggage did not arrive on the same flight. Possibly due to my connecting flight from DCA to JFK. Both American Airlines and British Airways reassured me that it would be at Gatwick Airport when I arrived. Unfortunately, it did not. It took approximately four days to get my luggage. This was definitely a lessons learned."

Punti positivi: "Ground staff and crew excellent Boarding was confusing and not announced"
Punti negativi: "The breakfast was kind of gnarly - the eggs were oversalted and slimy, like worse than the usual airplane meal"

Punti negativi: "It was on Air Lingus not BA. No Entertainment -"

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

"No water provided the entire 3hr flight."

Punti positivi: "El servicio de atención por parte de la tripulación es muy bueno."
Punti negativi: "Si para el primer tramo escoge uno tres películas para ver aunque no las termine, para el segundo tramo del vuelo no se pueden cambiar."

Punti positivi: "El vuelo es bastante tranquilo y la tripulación es muy atenta."
Punti negativi: "El servicio de entretenimiento te limita a un vuelo de casi doce horas solo a ver Máximo tres películas o series."

Punti positivi: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Punti negativi: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"

Punti negativi: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."

Punti positivi: "The boarding was smooth and efficient. We left and landed on time."
Punti negativi: "One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant."

Punti positivi: "The crew was super nice"
Punti negativi: "No leg room."

Punti negativi: "Uncomfortable temperature"

Punti positivi: "The direct flight from PHX to FRA"
Punti negativi: "pretty much everything about this experience. To start, the agents and online chat customer service were extremely rude and unhelpful, even after calling several times and waiting up to an hour on hold. At one point i expressed my frustration and answer i got was "I'm sorry you feel that way". No sympathy what so ever. On the flight -the seats were horrible and food was disgusting."

Punti positivi: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."

Punti positivi: "I like the crew and nothing more"
Punti negativi: "The food is very bad Any thing normal cost money Food.tv.drink. It was very cold or too hot that everybody was complaining about"

Punti negativi: "There were only two movies for free. You have to pay for all others."

Punti positivi: "Smooth flight and I always appreciate the flight tracker!"
Punti negativi: "Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier."

Punti positivi: "I found the flight, plane and crew to be very well planned and presented. Food was much better than expected. Ok I expected pretzels... thanks for a good trip!"

Punti positivi: "food dinner good staff was wonderful"
Punti negativi: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."

Punti positivi: "I was impressed with the crew and the plane. While there were issues in the destination airport, they were not the fault nor the responsibility of Condor. The plane was clean and neat. The in flight food was much better than pretzels or crackers I have encountered recently on many short international and local flights. I will use Condor again when possible."

Punti positivi: "The absolute most uncomfortable seats I have ever flown in. Not something to save $$"

Punti positivi: "Crew attentive"
Punti negativi: "Food, seats, crew reating station, toiletts"

Punti positivi: "It was on time"
Punti negativi: "Impolite and poor checkin. arogant staff least legroom I have ever haad on any flight terrible food poor coffee I will never fly condor again unless no other choice I will pay more to tkae a different carrier."

Punti positivi: "crew spoke English well and was very friendly and helpful, good selection of new movies"
Punti negativi: "middle seat and real tight, no climate control, so was really warm whole trip, and kept interrupting our movies with pointless annoucements"

Punti negativi: "I did not like that my flight with Air Dolomiti did not leave on time."

Punti positivi: "Bypassing Athens was great but the very very early, extremely early departure was not good."
Punti negativi: "Low cost and not going through Athens. Also we flew condor from Seattle. We should have been able to check our bags all the way through to Samos"

Punti positivi: "Safety procedures were outlined very well with German audio and English caption. It was a clever video and clearly made its point with one go. Soft pillows and warm blankets were provided. Only one selection for food made things flow smoothly."
Punti negativi: "Entertainment provided was too limited for an 8 hour flight in my opinion. Two movies, one of which was animated, was an extremely slim selection. Also, entertainment was interrupted for the first hour of the flight as the audio was cut for a lengthy German announcement that was repeated in English. I felt like time was wasted when the same safety video was shown with English audio and a German subtitle. If there was a way to cut the second showing or display it in a different way, it could make the flight experience more enjoyable. The advanced headrest style wasn't implemented in the economy class. The long flight would have been more forgiving on my back and neck if the headrests could be the trifold model found on most modern airplanes. One meal type may have limited people enjoying or even eating their main cuisine."

Punti positivi: "Crew was friendly."
Punti negativi: "Seats were so crowded. I am only 5 9 1/2 feet tall, but my knees touched the seat in front of me! Also - why not provide more movies? Other international flights always provide more entertainment. Plus, one shouldn't have to pay to choose vegetarian food."

Punti positivi: "Nothing no one was helpful I sat at that gate for 3 hours"
Punti negativi: "Everything no screen near the gate telling you about the changes, I was tired from coming from the USA so wasn't walking around!!"

Punti negativi: "Premium entertainment???"

Punti negativi: "I arrived in Seattle on time expecting a 2.5 hour lay over for our 5:15 p.m Condor flight to Munich. All the reader board said was Condor Flight to Munich-Canceled with no other information provided. The condor website said the flight was on time as scheduled. We roamed around the Seattle airport for over an hour trying to find a Condor booth, apparently they don't have a permanent one. When we finally found a Condor booth I was told, "The good news is the flight isn't cancelled, it's just delayed." It was delayed 18 HOURS to 11:15 the following morning. We were told we would have to exit the airport and go to the Condor ticket booth for more information. I nervously exited the airport, because I knew I couldn't get back in without a ticket. I waited in line for over TWO HOURS to find out the plane was still in Germany! No other information was given. I was told I was going to be provided a hotel along with meal vouchers for dinner and breakfast. I was told to come back by 8:00 a.m. in the morning to get my ticket to Munich. Why? BECAUSE THEY WOULD ONLY BE AT THEIR BOOTH UNTIL 10:00 a.m. I was given a room at Days Inn Tukwilla which is right outside the South Center Mall and was in a very sketchy part of town. I did not feel safe there. The room was dirty, the lights didn't work, the deadbolt didn't work and when I tried to charge my phone the plug fell out of the outlet. Also, the front desk staff had no idea I was coming and did not know anything about meal vouchers. I got up early and arrived at 7:30 a.m. No one from Condor even showed up until 8:15 a.m. I finally got my ticket to Munich which was delayed another THREE HOURS to 2:15 p.m. Again, with no notice. I asked for my connecting flight info because I from Munich I was going to Rome. I was told that someone would be helping me with that once I landed in Germany. I was also told I would be able to file a claim for my meals once in Germany. When I debarked the plane in Germany there was an angry worker hurriedly yelling at us to get on the bus if our connecting flight was with Lufthansa, which mine was. I was not helped with filing a claim at all. I finally arrived in Rome and the airline had lost my luggage. So if you fly with condor expect the first two days of your vacation/travel plans to be ruined and expect three days for your luggage to get sent to you. I will never ever book a flight with Condor again. They ruined the first four days of my 10 day vacation."

Punti positivi: "The staff on the flight was friendly. That was about it."
Punti negativi: "The boarding staff were extremely poor. Totally disorganized - failed to explain the multiple lines, made everyone go through a separate line just to ask us if we'd give up our seats. Then had to move to another line to check our boarding passes and passports for the 4th time. Staff was extremely unhelpful and rude. Will not be flying condor again."

Punti positivi: "!!!!!!!!"
Punti negativi: "Ok...... I was the only Black person on this flight!!! So between the guest that thought I was not supposed to put my seat back because that made his 12yr old behind uncomfortable to the flight attendant that thought I should keep my knees smashed into the seat in front of me it was very uncomfortable for 11 hours!!! So the boy behind me played kick my seat for 3 hours while his mother who sat across from me found it funny!! Considering I am a black woman and the only black person on this flight I did not want to end up dead or brutally injured if I spoke up to the flight attendant again about this young boys behavior!!! I have flown Condor several times and usually enjoy flying with condor/ Thomas Cook!! But this was one of the worse flights yet!!"

Punti positivi: "Painless boarding, adequate albeit sometimes crowded lavatories."
Punti negativi: "Very poor entertainment in economy without spending money on premium features. The last meal of the flight was served still frozen."

Punti positivi: "Quick loading, great service, nice seats (in Bus at least)"

Punti positivi: "The boarding is terrible"
Punti negativi: "Food is good"

Punti positivi: "Crew were very kind and hospitable. The aircraft was comfortable. There were a good number of restrooms that were easily accessible."
Punti negativi: "The food was not good. I was not given any options in meal choice. That was a bit of a problem as I have lactose issues, so I did not eat much. The entertainment was rather disappointing. The economy/free selection consisted of only two movies that are better for children and teens (Garfield and Harry Potter). All other selections required a purchase of 8 euro. I have flown internationally on several occasions, and this is the first time I have been compelled to pay for entertainment. It seems that for the price and length of such flights more economy options could be given, even if they are older movies."

Punti positivi: "Long line through customs , which caused delays to boarding overall was nothing different during the process of the whole trans action of flight 2082."

Punti negativi: "Having used kayak many times, this was my first international flight and wildly disappointing as we were delayed multiple times and connection flight was messed with no more flights today."

Punti negativi: "I mailed the company before my flight to ask for a kosher meal and was told they don't offer kosher meals even if you're willing to pay an extra. They offer dozen of special meals, vegan, vegetarian, lactose free, gluten free, kids... you name it, but kosher isn't one of them. One of the crew member was kind enough to offer me fruits instead of a meal but a 10 hour trans-atlantic flight with no proper meal is extremely hard. Also they charge extra for a lot of things (3.5 euro for headphones). I wasn't satisfied and won't fly Condor in the future."

Punti positivi: "Snacks were tight, and appreciated the free Bailey's. But I would need way more Bailey's to fall asleep comfortably in that plane."
Punti negativi: "Leg room. On a nine hour flight. Overnight. I maybe slept for an hour."

Punti positivi: "Good value for semi-business class to FRA and they let you book each way separately Now an alliance partner with Alaska Good food"
Punti negativi: "Flight does not depart until late evening so everyone's tired and sleepy. Departure was delayed because of lack of cleaning people Condor Website is cumbersome"

Punti positivi: "The seats were surprisingly comfortable. The staff was pleasant."
Punti negativi: "The food was 80's style pasta and everyone got the same. The entertainment system, even if you pay, is lacking in decent content."

Punti positivi: "One of the flight attendants treated me like a human."
Punti negativi: "They over booked the flight and we were told we would have to miss our trip to Europe that we had planned for six months. They didn't communicate with us at all about what was happening until suddenly giving us two separated seats one minute before the cabin doors were shut. The flight attendants were disrespectful and demeaning to us, despite us having done nothing wrong. We ordered meals with dietary restrictions and those were ignored. In flight entertainment for the 10 hour flight was limited to two (old, terrible) movies and two TV shows. The seats were extremely uncomfortable and made it almost impossible to sleep. I will personally never fly Condor again and I would strongly suggest that you not either."

Punti positivi: "Staff was friendly and the price was affordable."
Punti negativi: "I think the meals would be much better if more vegetables and fruits were included. The meals were almost entirely made up of carbs"

Punti negativi: "Nulla"

Punti positivi: "Customer service was great. The flight was pleasant and inexpensive."
Punti negativi: "If I had to say something negative, I would say I didn't like that much of the information was in German, although it was a German airline."

Punti positivi: "The food, the crew on the plane, the flight was smooth. And my luggage made it with me."
Punti negativi: "There is no clear communication between the company and the website. The weight limit of the luggage, both checked and hand one, was hard to find on the website, as well as on the phone."

Punti positivi: "Water was free. And 2 meals - no, based on portion size, I guess those were snacks. Everything else cost extra."
Punti negativi: "Tightest passenger seating I have experienced in over 60 years of flying and the MOST UNCOMFORTABLE seat. I am just 6' and my knees pressed agsinst the seatback in the upright position. Firmly. First time ever I couldn't sleep. Accoustics meant the talking of a passenger across the aisle and against the window sounded like he was in my lap! HORRIBLE design. A ceiling panel came loose and swung down in flight (lights attached). Nobody knew how to fix it so the entire wait crew just stood and stared at it for 10 minutes until one woman swung it back into place. AWFUL training."

Punti negativi: "It's been my 4th flight with Condor over a 3-month period and the movie/show selection which was not all that great to begin with, has remained exactly the same. Basically there is no entertainment available to me at this point (other than music which is pretty good). The boarding should have been better organized - the crowd was just standing by the exit for like a half an hour even though the boarding was announced."

Punti positivi: "New Plane"
Punti negativi: "Low cost airline so entertainment cost"

Punti positivi: "Good Flight ,Crew was nice, Flight on time"
Punti negativi: "Food was not very good What I really did not Ike was that we got served soon after take off and then not again until 11/2 before we landed in Las Vegas and that Food was awful .The Movies are a Joke on such a long Flight come on Condor you can do better than that.Sorry Condor I took you before and that was the worst so far."

Punti positivi: "I like the entertainment system, they have two free movies on economy class . For 8 euros you can access the entire repertoire. The food was ok, nothing spectacular."
Punti negativi: "The seats in economy don't have a lot of space, this can make long haul flights very uncomfortable. The boarding from Frankfurt to San Juan had no order whatsoever."

Punti positivi: "Crew is friendly and helpful, always a big plus on a long flight or any flight for that matter"
Punti negativi: "I had an exit row with extra leg room, which was fantastic, but the seat was so worn down, there was barely any padding left, and it was extremely uncomfortable for a long flight. it was like sitting on a metal bench for 11 hours, your legs keep going numb and have to continue to get up. The food is pretty poor, I know it's a plane, but it was rough. The entertainment is extremely limited, even the stuff you can pay for, you have to talk to a crew member - very old system."