Hotel a Cancún

Hotel a Cancún

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Informazioni utili

Bassa stagione ottobre
Alta stagione dicembre
  Prezzo medio (settimana): 183 €
  Prezzo medio (weekend): 161 €

mese più economico per il soggiorno

13%

si stima una diminuzione dei prezzi

periodo più costoso per soggiornare

31%

si stima un aumento dei prezzi

(prezzo medio nelle ultime 2 settimane)

dom - gio

(notti in settimana)

(prezzo medio nelle ultime 2 settimane)

ven e sab

(notti nel weekend)

Domande frequenti di chi prenota hotel a Cancún

Quanto costa un hotel economico a Cancún?
Gli utenti KAYAK hanno trovato una camera doppia a Cancún per 6 € negli ultimi 3 giorni. Il prezzo medio è di 147 €.
Quanto costa un hotel a Cancún per questa sera?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Cancún per questa notte a partire da 6 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 11 € e hotel 4 stelle a partire da 37 €.
Quanto costa un hotel a Cancún per questo weekend?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Cancún per questo weekend a partire da 6 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 13 € e hotel 4 stelle a partire da 46 €.
Come posso trovare hotel in zona?
Guarda la nostra Heatmaps per trovare il migliore hotel vicino a te.

Dove soggiornare a Cancún?

La nostra Heatmap ti aiuta a trovare l'area perfetta in cui soggiornare a Cancún mostrandoti la vicinanza ai negozi, ristoranti e bar.

I migliori hotel a Cancún

Mostra tutto
Generale Recensioni
Con una buona posizione in riva al mare, questo resort tutto compreso si trova a 1,7 km da Terminal dei traghetti Punta Sam e a 5 km da Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Luoghi di interesse come Molo di Gran Puerto e Spiaggia di Shark si trovano a meno di 15 km di distanza.
10,0 Ottimo
Punti positivi: Il cibo, l'atmosfera, le dimensioni e il centro benessere erano fantastici!
Punti negativi: Non potremmo pensare a niente - tranne le più informazioni sul Web site circa nessun bisogno di preoccuparsi per fare le prenotazioni del pranzo, come ottenere un taxi/shuttle dall'aeroporto, il fatto che la sessione di idroterapia prende l'ora completa...
9,1 Ottimo
Punti positivi: Staff was very friendly and accommodating Landscaping beautiful.
Punti negativi: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Ottimo
Punti positivi: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Punti negativi: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Finest Playa Mujeres by Excellence Group - Cancún - Edificio
2
9,4 Ottimo (2.938 recensioni)
451 €+
Generale Recensioni
Non lontano dalla spiaggia di Playa Mujeres, questo resort adiacente a un campo da golf si trova a 5 km da Terminal dei traghetti Punta Sam, Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Parco Naturale Garrafón e Molo di Gran Puerto si trovano a meno di 10 km di distanza.
10,0 Ottimo
Punti positivi: Staff and food were excellent. Exceeded our expectations. Beautiful grounds that were immaculately maintained.
9,4 Ottimo
Punti positivi: This resort is massive with beautiful ground and kind staff. Room was huge, comfortable bed and was always cleaned
Punti negativi: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.
1,0 Scadente
Punti positivi: Food was good.
Punti negativi: The hotel was supposed to be family oriented but everything is separated between adults/children. Receptionists were not willing to accommodate for a child with a broken foot and actually put us on a room with roof top that had stairs...
9,0 Ottimo
Punti positivi: Lovely room. Staff is friendly. We like the ocean, pool, and food.
Punti negativi: Our room is on the ground floor and close to the elevator. The people in the aisle were very noisy & kept us awake until late-night.
10,0 Ottimo
Punti positivi: Best food
3,0 Mediocre
Punti positivi: I spoke to a gentleman upon checkout; however, it was quite late and he assured me that someone would be in touch regarding some issues of service and billing the same day. I have never received any correspondence from the hotel as follow-up.
Punti negativi: Never acknowledged our anniversary even after asking us several times about our reason for visit Continually served items to my wife that she was allergic to after continually expressing those allergens. Incorrect Billing
10,0 Ottimo
Punti positivi: Location, attention to detail.
Punti negativi: Although there were 11 restaurants, the food had a lot of overlapping, especially breakfast.
10,0 Ottimo
Punti positivi: Everything was awesome! The staff was great from hotel employee helping us at initial check in to all the help we received. The beach staff and wait staff was excellent. one of the hotel employee was also a great waiter. Highly recommend.
10,0 Ottimo
Punti positivi: The staff is so warming and so helpful! They go the extra mile.
Punti negativi: That I could not stay longer!
10,0 Ottimo
Punti positivi: This is the best all-inclusive resort I have stayed at. The restaurants are very well styled and the food quality is high. The staff great, rooms are wonderful and amenities are superior. Definitely spring for the club rooms - the added value is great!
9,0 Ottimo
Punti positivi: Very friendly and fun staff!
Punti negativi: There was nothing I disliked
10,0 Ottimo
Punti positivi: Immaculate upkeep of the property, location, beach, service, food and beach activities (kayaks, hobie cats, paddleboards, snorkeling gear all available for no additional fee.)
Excellence Playa Mujeres - Adults Only - Cancún - Edificio
3
9,4 Ottimo (2.834 recensioni)
526 €+
Generale Recensioni
Non lontano dalla spiaggia di Playa Mujeres, questo resort adiacente a un campo da golf si trova a 5 km da Terminal dei traghetti Punta Sam, Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Parco Naturale Garrafón e Molo di Gran Puerto si trovano a meno di 10 km di distanza.
10,0 Ottimo
Punti positivi: Il servizio è stato eccezionale. Erano tutti così cordiali. Ci sono un sacco di scelte del ristorante e il cibo era buono. L'hotel è molto grande ma sparso che da la sensazione più intimo.
Punti negativi: C'è nessuna privacy in bagno.
8,5 Ottimo
Punti positivi: I giardini sono fantastici. Mi è piaciuto molto l'installazione. La gente era molto bello. Questo è davvero un posto fantastico da visitare.
Punti negativi: NON come le porte del bagno in vetro. Nessuna privacy.
10,0 Ottimo
Punti positivi: Tutto è pulito e gustoso e progettato per rendere felici gli ospiti.
Punti negativi: L'aria condizionata non era abbastanza forte nei ristoranti principali.
10,0 Ottimo
Punti positivi: Il personale era eccellente. L'intero complesso era estremamente pulito e molto bello!! Ci tornerò sicuramente!!
9,0 Ottimo
Punti positivi: Posizione Servizio Ambiente
Punti negativi: Il cibo Letti Cuscini
10,0 Ottimo
Punti positivi: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Punti negativi: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10,0 Ottimo
Punti positivi: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Punti negativi: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9,7 Ottimo
Punti positivi: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Punti negativi: Sunscreen too expensive
9,7 Ottimo
Punti positivi: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Punti negativi: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
Nizuc Resort and Spa - Cancún - Edificio
4
9,3 Ottimo (2.034 recensioni)
588 €+
Generale Recensioni
Se decidi di alloggiare presso Nizuc Resort and Spa di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Spiaggia Playa Delfines e Sito Archeologico di El Rey. Potrai usufruire di un business center, servizio auto o limousine e check-in veloce. Stai pianificando un evento a Cancún? Presso questo resort avrai a disposizione 765 metri quadrati di spazio con un centro congressi. Il un parcheggio gratuito è disponibile in loco.
10,0 Ottimo
Punti positivi: Architettura
10,0 Ottimo
Punti positivi: Tutto! È un resort magnifico, non c’è nulla che non sia perfetto. La spiaggia è bellissima, le camere sono spaziose e arredate magnificamente. I ristoranti sono ottimi, il cibo è fenomenale; e lo staff è eccellente, tutti sono gentilissimi e pieni di attenzioni. Consigliatissimo!!!
Punti negativi: Niente
9,5 Ottimo
Punti positivi: Design and location are special. Beginning from approaching to the entrance, there was very nice sequence. I stayed suite, room ceiling height is high, and there is nothing to interrupt ocean view. Site is very big, but you can approach everywhere using by cart.
10,0 Ottimo
Punti positivi: perfect pools and activites.
10,0 Ottimo
Punti positivi: il posto è incantevole. Vale la pena fare 30 ore di viaggio per arrivare a destinazione. Spiaggia fantastica, struttura con design stupendi, camera assolutamente top. la villa con piscina è stupenda, ristoranti di qualità un SOGNO.
Punti negativi: un pò il wifi, ma forse perché la struttura era al completo. per il resto NULLA!
10,0 Ottimo
Punti positivi: Very stylish hotel, great restaurants and location but more importantly the staff is amazing always trying their best to make your stay the best they can
10,0 Ottimo
Punti positivi: I don’t often write reviews but on this occasion I had to. From the moment we came to hotel to the moment we left it was fantastic. The staff, the beach, the food the atmosphere you could not fault anything. It was so relaxing and peaceful. Can’t wait to come back.
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: this place was everything and more i was honestly shocked upon arrival
Punti negativi: f
10,0 Ottimo
Punti positivi: Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.
Punti negativi: If you’re looking for a place to have fun and crazy party, this is not the place.
8,8 Ottimo
Punti positivi: Great ambience
Punti negativi: Restaurants were very expensive and there should be all inclusive deals . Also separate tours were three times more expensive
10,0 Ottimo
Punti positivi: Great hospitality, great facility and food!!
9,5 Ottimo
Punti positivi: Hotel stupendo. Spiaggia incantevole. Personale molto attento.
Punti negativi: Nulla
9,3 Ottimo
Punti positivi: Very private and clean.
Hyatt Ziva Cancun - Cancún - Stanza da letto
5
9,2 Ottimo (6.043 recensioni)
537 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort si trova a pochi passi da Spiaggia di Gaviota Azul e Delphinus Dreams. Spiaggia Forum e Spiaggia di Caracol si trovano ugualmente a meno di 5 minuti di distanza.
10,0 Ottimo
Punti positivi: Il personale era molto disponibile. Molte scelte alimentari diverse. La camera nella torre turchese era la più bella che la nostra famiglia abbia mai visto. La piscina e la spiaggia sono semplicemente perfette! Consiglierei a chiunque vada a Cancun.
10,0 Ottimo
Punti positivi: Il personale, la struttura, i servizi, e il paesaggio sono incredibili
10,0 Ottimo
Punti positivi: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Punti negativi: Absolutely nothing, would go back again, in a heartbeat!!!
9,3 Ottimo
Punti positivi: Clean and modern with great facilities. Nice pool area, attentive staff. Plenty of restaurant choices. Perfect for a short vacation! All inclusive option is good. Beach area is nice. Short walk to downtown Cancun.
Punti negativi: Dolphin pool is uncomfortably akin to a zoo. Extra activities eg snorkelling, jet ski etc are expensive.
8,3 Ottimo
Punti positivi: Hospitality of staff.
Punti negativi: Overbooking happened and it took much time to complete check-in. Operation at the restaurants was not sophisticated.
10,0 Ottimo
Punti positivi: What didn’t we like. Literally everything is perfect.
10,0 Ottimo
Punti positivi: Everything was awesome and gorgeous! Very friendly and cheerful staff, a great variety of tasty food and drinks, everyday activities and shows. Special thank to butler Carmen for everything! Absolutely recommend this hotel!
10,0 Ottimo
Punti positivi: The location, views, service, cleanliness and the pools
Punti negativi: Very less Vegetarian options for breakfast, lunch and dinner
9,5 Ottimo
Punti positivi: Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
Punti negativi: The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
10,0 Ottimo
Punti positivi: Everything was great the food , staff, room etc...Great choice .
Punti negativi: Nothing
9,3 Ottimo
Punti positivi: I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
Punti negativi: The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
9,5 Ottimo
Punti positivi: We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is really nice! We recomends it! The hotel is very very near of CocoBongo and others places to enjoy the night.
Punti negativi: They dont have a late checkout courtesy to honeymoon couple, thats sad :( Well the room have a lot of noise, we taken a room in the 8 floor, in “The Club Lounge” and all the nights and mornings we heared a lot of noise, like a party in the other rooms
10,0 Ottimo
Punti positivi: Location,views,accessible, personal treat you like a king
Punti negativi: -
10,0 Ottimo
Punti positivi: Pulito e posizione stupenda
Punti negativi: Curare la cucina
Riu Palace Las Americas - Cancún - Edificio
6
9,2 Ottimo (4.102 recensioni)
299 €+
Generale Recensioni
Alloggia sulla spiaggia di Cancún, in questo resort adiacente a un campo da golf si trova a pochi passi da Centro commerciale Plaza Caracol e Spiaggia di Caracol. Centro convegni di Cancún e Spiaggia Forum si trovano ugualmente a meno di 10 minuti di distanza.
10,0 Ottimo
Punti positivi: Era tutto eccezionale. All inclusive è migliore.
Punti negativi: Difficile trovare qualcosa che è stato male. Ci ritornerei.
10,0 Ottimo
Punti positivi: Camere pulite e personale cortese
Punti negativi: La pioggia
8,2 Ottimo
Punti positivi: Il personale più cordiale che abbia mai incontrato.
10,0 Ottimo
Punti positivi: Tutto. La camera per i servizi. Le persone erano molto disponibili e cordiali!
Punti negativi: Niente. Tutto era fantastico!
10,0 Ottimo
Punti positivi: love the location, walk to the beach.
Punti negativi: the rooms have so thin walls.
10,0 Ottimo
Punti negativi: Every thing
1,0 Scadente
Punti positivi: The staffs are terribly rude,they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
9,4 Ottimo
Punti positivi: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Punti negativi: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
9,0 Ottimo
Punti positivi: people there are very nice and friendly and helpful
10,0 Ottimo
Punti positivi: The staff was super helpful and the service was great
Punti negativi: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9,0 Ottimo
Punti positivi: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Punti negativi: Need one more stair from the beach on the other side and one restroom
2,0 Mediocre
Punti positivi: The best thing is the Beach front area and the views in the room
Punti negativi: The food, no real room service, room was dirty,no bottled water or things stocked. Felt like we had to tip all the time. couldn't get breakfast room service or coffee up to the room. breakfast buffet ends at 1030a, too early. crap drinks by the pool
10,0 Ottimo
Punti positivi: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Punti negativi: No
10,0 Ottimo
Punti positivi: We love the restaurant, the room, the services...Everything
Punti negativi: The day I have to leave
10,0 Ottimo
Punti positivi: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Punti negativi: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
10,0 Ottimo
Punti positivi: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Punti negativi: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Le Blanc Spa Resort - Adults Only - Cancún - Edificio
7
9,2 Ottimo (1.167 recensioni)
672 €+
Generale Recensioni
Questo hotel a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Spiaggia di Chac Mool e Spiaggia Forum. Centro convegni di Cancún e Spiaggia di Caracol si trovano ugualmente a meno di 2 km di distanza.
9,4 Ottimo
Punti positivi: Il cibo e il servizio
Punti negativi: Era stato prenotato come parte anteriore dell'oceano. Mi ha dato la vista parziale sull'oceano. In caso contrario non una sola cosa negativa da dire
10,0 Ottimo
Punti positivi: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
10,0 Ottimo
Punti positivi: Everything is great
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Awesome property with great staff!
Punti negativi: Nothing, it was perfect!
9,4 Ottimo
Punti positivi: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Punti negativi: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,5 Ottimo
Punti positivi: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Punti negativi: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
6,8 Buono
Punti positivi: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Punti negativi: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10,0 Ottimo
Punti positivi: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Punti negativi: Nothing. There was not a single complaint.
5,0 OK
Punti negativi: Shower floor drain need to be fixed. Water drain Too slow
10,0 Ottimo
Punti positivi: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Punti negativi: I liked everything!!
10,0 Ottimo
Punti positivi: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Punti negativi: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
9,1 Ottimo
Punti positivi: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Punti negativi: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
7,5 Buono
Punti positivi: Rooms were great. Staff super friendly and attentive.
Punti negativi: Food was underwhelming for the cost to stay.
Iberostar Cancun - Cancún - Stanza da letto
8
9,1 Ottimo (8.598 recensioni)
339 €+
Generale Recensioni
Con una buona posizione sulla spiaggia di Cancún, questo resort si trova a 15 minuti a piedi da Spiaggia Playa Delfines, Sito Archeologico di El Rey e Museo Maya Cancún. Aquaworld si trova a 2 km di distanza.
10,0 Ottimo
Punti positivi: Siamo rimasti molto soddisfatti in ogni aspetto del nostro soggiorno all'Iberostar di Cancun.
8,0 Ottimo
Punti positivi: Show at night was fantastic!
Punti negativi: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Ottimo
Punti positivi: Friendliness of staff/drinks/food/beach/pools
Punti negativi: Some things weren’t fixed soon/had to report several times.
9,5 Ottimo
Punti positivi: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Punti negativi: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
3,8 Mediocre
Punti positivi: Junior staff friendly and helpful. Grounds kept clean. Food and drink plenty. Lots of potential
Punti negativi: Suggestion to booking.com: Modify questions as, for example, one can go with family but not including children under the age of 18. Property's style: other less favorable options should be included. Iberostar: Despite confirmation from booking.com & getting in contact with Iberostar to ensure everything was in order and also obtaining their own code #s, staff could not find our reservation on arrival (around 11 pm). We had to have the rooms changed because not what our booking said and bathroom (especially tub) dirty and VERY OLD. Staff somewhat unfamiliar with what the hotel offers - shows lack of training. Higher ranking staff incredibly arrogant as they approach you to "find out" abou your stay, but when you tell them about some issues, they only say it is the "best" in Cancun! Their only mission seems to be trying to sell their "prestige" brand! Food is plenty but not of quality and the same over and again. They have a French restaurant which is the biggest insult to the name: poorly prepared, tasteless and served cold! Their so called "Mexican" food is limited to some basic Tacos and poorly made Chilaquiles! Ther New Year party was a disaster. Again, we were sat but were moved around by staff twice and then an arrogant head staff comes and ... well, we prefered to leave in order not to spoil our night. Lack of organization easily visible as junior staff are working round the clock but tasks are dup/triplicated. When you get your room key card, ask for cards to get towels, otherwise you'd have to go back to reception desk. Why they don't give it to you on arrival just shows NO regard.
10,0 Ottimo
Punti positivi: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Punti negativi: No top shelf alcohol choices.
5,5 OK
Punti positivi: the Swiming pools are good. Staff in swimming pools are good.
Punti negativi: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
7,5 Buono
Punti positivi: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Punti negativi: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Ottimo
Punti positivi: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Punti negativi: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
10,0 Ottimo
Punti positivi: Everything!
Punti negativi: Loved it all
3,8 Mediocre
Punti positivi: The beach of the hotel is really good. The food of the buffet is also not bad.
Punti negativi: The facilities are so old, and there is no sleepers, no kettle, no toothbrush and toothpaste provided in the room. For families with baby, it would be very difficult for you to making milk. I tried to ask them to provide some hot water to make the milk, but the water was not hot enough, and they sent the water to the room in a very slow speed. The first room we were provided was located on the first floor, and the bathtub was broken. We asked to change the room and were told to come to the checkin counter at 12:00 of the next day. We came to the counter at 12:00 and was told to wait for another 5 minutes for the cleaning lady to tidy the room. In fact we were in a emergency situation at that time. My one and half year old boy fall into the sea and needed to change his clothes as soon as possible. However we still agreed to wait. 5 minutes later we were told to wait another one hour, and then we were told to wait another half an hour. Finally when we got our new room, we’d been waiting for almost two hours, and my son had a running nose for the rest days. The room service is poor. Maybe there’s a shortage of staffs, we once ordered two glasses of milk, and it took one and a half hour to be sent to our room. I tried to asked the room service staffs if they can send the milk to our room as soon as possible, the lady answered my phone in a very cold tone and said “ sorry we have a lot of services.” We also ordered two sandwiches, and they only sent one to our room and forgot the other. The guest service line was always busy, sometimes it takes almost an hour to get access to. If it’s not because of the beautiful beach, I really want to rate the hotel zero star. This is the worst hotel experience I’ve ever had. We will definitely not choose this hotel again, neither will we recommend this hotel to any of our friend.
Riu Palace Peninsula - Cancún - Edificio
9
9,1 Ottimo (6.427 recensioni)
296 €+
Generale Recensioni
A breve distanza dalla spiaggia di Cancún, questo resort adiacente a un campo da golf si trova a 15 minuti a piedi da Spiaggia di Langosta e Spiaggia di Tortuga. Playa Linda e Spiaggia di Caracol si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Tutto
10,0 Ottimo
Punti positivi: Il servizio, il cibo, la posizione e l'intrattenimento
7,0 Buono
Punti positivi: The hotel was beautiful and the location was perfect!
10,0 Ottimo
Punti positivi: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Punti negativi: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Ottimo
Punti positivi: Very clean and up to date. Professional friendly staff.
Punti negativi: I can't think of anything that we didn't like.
10,0 Ottimo
Punti positivi: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Punti negativi: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Ottimo
Punti positivi: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Punti negativi: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 OK
Punti positivi: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Punti negativi: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
7,4 Buono
Punti positivi: Great seating and overal service was wonderful....but....
Punti negativi: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
10,0 Ottimo
Punti positivi: I loved best about this hotel was the staff. All of them. I mean everyone of them were friendly, helpful and excited that you were there with them. I was just really impressed with the staff.
Punti negativi: Hard to come up with anything bad about this place. There were no surprises. Very accommodating.
7,0 Buono
Punti positivi: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Punti negativi: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 OK
Punti positivi: The waiters at the restaurant made it feel like home.
Punti negativi: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 OK
Punti positivi: The hotel was decorated nicely. The room was adequate as well.
Punti negativi: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Ottimo
Punti positivi: The beach is beautiful and didn’t have that strong waves so my son enjoyed swimming. The pools are nice. The foods have many varieties and it was amazing.
Punti negativi: Many guests smoke everywhere even in the pools!!! I think the hotel should have the smoking areas separately. The events and parties were boring. I think they should have family friendly events and parties.
Fiesta Americana Condesa Cancun - Cancún - Edificio
10
9,1 Ottimo (5.932 recensioni)
385 €+
Generale Recensioni
Questo hotel a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Aquaworld e Museo Maya Cancún. Spiaggia Playa Delfines e Sito Archeologico di El Rey si trovano ugualmente a meno di 3 km di distanza.
7,1 Buono
Punti positivi: Bella piscina e bar. Camere confortevoli. Vicino alla spiaggia.
Punti negativi: Il personale voleva sempre la mancia. Le camere non sono pulite. Niente da fare la sera. Poco alcol nelle bevande. Scarsa varietà di cibo.
9,4 Ottimo
Punti positivi: Il cibo era eccezionale
Punti negativi: Venditore di condividere del tempo sono fastidioso
10,0 Ottimo
Punti positivi: Il cibo era ottimo cosi' come posizione. Ottimi servizi in tutto l'hotel.
Punti negativi: I letti non erano molto confortevole
4,0 OK
Punti positivi: Dalla spiaggia, bevande gratuite
Punti negativi: Il personale era scortese. Le camere e i ristoranti erano calde e afose. Il servizio clienti era scarso.
10,0 Ottimo
Punti positivi: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
9,5 Ottimo
Punti positivi: The food, drinks and customer service
Punti negativi: We had to leave
10,0 Ottimo
Punti positivi: Everything was perfect! This was our first time in Cancun and at this resort and it definitely wont be the last! From the staff to the food everything was so good! It was my anniversary and they went above and beyond for us! The resort was always clean, our room was clean and freshed up everyday we were there. I can't even explain how great this resort is. And did I mention the food awesome!!! Every restaurant or grill was so good!! Just go don't listen to the negative reviews this resort is perfect!
Punti negativi: Everything was perfect!
10,0 Ottimo
Punti positivi: Beautiful, comfortable, great accommodations
Punti negativi: You had to reserve the steakhouse only between two and three the day before in order to eat there
9,3 Ottimo
Punti positivi: The location of the property and the excellent food and service.
Punti negativi: They didn’t have any American beer on property.
9,3 Ottimo
Punti positivi: Pasti in generale buoni e abbondanti, tutti i ristoranti inclusi nell'offerta, anche quelli alla carta. Stanze grandi e pulite. Posto molto bello.
Punti negativi: Un po' affollato ma è normale per la grandezza dell'hotel, in ogni caso tutti i servizi funzionano a dovere.
9,5 Ottimo
Punti positivi: The location was GREAT, booked trip for my boyfriends 30th birthday. food was great, must make reservation for steakhouse a day ahead of time between 2-3 pm but really doesn't matter when you make the reservation. Hookah available at 30 dollar charge but resort does offer 50 dollar credit everyday to different things. had the premium garden view room on the first floor with small deck. room is great size and nice and clean. staff was very accommodating in decorating the room for his birthday but needed to be reminded.
Punti negativi: BE AWARE THERE ARE KIDS EVERYWHERE. They need to have a control over this because there is a kid pool with a ship and slide but kids still entered the adult pool where there is a BAR! Which shouldn't be allowed at any resort. only negative about the resort. I was also charged more than what I booked on booking.com.
10,0 Ottimo
Punti positivi: The food and the staff were unbeatable! Great beach as well.
10,0 Ottimo
Punti positivi: It’s a very large resort next to the beach. Half way through the hotel zone. It’s a short taxi ride 7-10 dollars U.S. to many fine restaurants on the bay side with great sunsets. The resort is all inclusive and they have many different cuisines to offer. The staff is just awesome very friendly and attentive to your needs. This is our first time here and we enjoyed every minute. Very clean, rooms modern and nice, comfortable. Cleaning staff did an excellent job. Some new construction near pool area for additional pool sidebar and grills but didn’t take away from the poolside experience. Lots of activities to participate in, bar very active. Drinks seem a bit watered down stick with beer for a quicker buzz.
Punti negativi: A little too much overselling of addition services like excursions and massages. I guess you have to be aggressive but I will say they were friendly and of you said no they respected it.
9,5 Ottimo
Punti positivi: The Fiesta Americana Condessa in Cancun was a fabulous resort with extraordinary staff and wonderful facilities. The restaurants had a wonderful array of different foods and friendly people. And everyone there seemed to love their job and tried to make our stay extra special.
Punti negativi: When you arrive there are many "worker" standing at the top of the escalators who make it seem like they are there to help you get acquainted with the hotel layout, etcetera. They all work for a Vacation Club. They want to help you so that you will take a tour and join the club. They were not pushy but I wished they had been upfront and told us who they were before we sat down.
7,5 Buono
Punti positivi: Great outlook over pool area. The multiple food options and bars around the pool was great! Clean and tidy place. Very secure.
Punti negativi: Rooms were noisy
6,3 Buono
Punti negativi: All inclusive is not all Inclusive- they catch u out on lots of different charges!
Secrets The Vine Cancun Adults Only - Cancún - Stanza da letto
11
9,1 Ottimo (4.411 recensioni)
480 €+
Generale Recensioni
A breve distanza dalla spiaggia di Cancún, questo hotel adiacente a un campo da golf si trova a 15 minuti a piedi da Spiaggia Ballenas e Aquaworld. Interactive Aquarium Cancún e La Isla Shopping Mall si trovano ugualmente a meno di 3 km di distanza.
9,7 Ottimo
Punti positivi: Tutto è di prim'ordine.
Punti negativi: Posizione della camera era orribile.
10,0 Ottimo
Punti positivi: Tutto era fantastico!
Punti negativi: Il nostro lavandino oltre scorrevano nel la nostra seconda camera
10,0 Ottimo
Punti positivi: Tutto è andato ben oltre le nostre aspettative! INCREDIBILE! Una vera esperienza da sogno! Lo consiglio a chiunque al 100%
8,5 Ottimo
Punti positivi: Un'ottima camera junior suite Una bella spiaggia Il personale era fantastico
Punti negativi: Pensateci 2 volte se viaggiate da soli. Questo hotel era per coppie e famiglie.
8,0 Ottimo
Punti positivi: Buon cibo
Punti negativi: Personale scortese e poco professionale
10,0 Ottimo
Punti positivi: Questo posto è incredibile. Ci siamo sentiti come dei re una volta che siamo arrivati. Le attrezzature sono di prim'ordine. Hotel bellissimo, con viste mozzafiato da tutte le camere. Il cibo era delizioso. Il personale era cordiale. Il personale di intrattenimento era eccezionale. Altamente raccomandato. Vorrei scegliere questo hotel ogni volta che mi trovo a Cancun.
Punti negativi: C'erano alcune formiche nella nostra camera, ma che probabilmente è normale per la maggior parte dei luoghi in Messico. Il cercare di rimanere al di sopra di esso. La connessione Wifi era incredibilmente lento se non inesistente. Provate a trovare un piano internazionale di dati che non vite sulle tariffe.
10,0 Ottimo
Punti negativi: Presentazione di vendite club vacanze.
10,0 Ottimo
Punti positivi: Mi è piaciuto molto l'Hotel e i giardini. Spiaggia, era perfetta. Il servizio è di prima classe superiore e attento a tutte le esigenze. Ha avuto un problema con la nostra camera ed era gestito in pochi minuti. Il cibo è buono e o eccezionale. Sono stato qui per un alleggerimento con un grande gruppo e un sacco di divertimento, con un non preoccupatevi del mondo.
10,0 Ottimo
Punti positivi: Il cibo, la spiaggia, hotel, personale attento.
Punti negativi: La donna delle pulizie ci ha rubato 100 dollari. Non molte prese elettriche
10,0 Ottimo
Punti positivi: L'hotel era molto bello. Tutto era molto pulito. Avevano eccellente servizio clienti. È in grado di prevedere le esigenze ed erano Johnny sul posto. Il personale era super cordiale e molto felice.
Punti negativi: Niente a che non piace.
3,1 Mediocre
Punti positivi: Le strutture erano belle.
Punti negativi: Terribile esperienza nel complesso. Incrinato il mio dente sul cibo del servizio in camera e nessuno sembrava interessarsi. Tutto Il viaggio è stato un incubo.
10,0 Ottimo
Punti positivi: Mi è piaciuto tutto, come vicino all'aeroporto, il personale, la colazione a buffet è organizzato in modo accogliente con un sacco di varietà, deliziosi ristoranti tra cui scegliere ogni sera, la splendida piscina a sfioro
9,3 Ottimo
Punti positivi: Restaurants are amazing and the food is yummy the fact that everything is inclusive makes the staying more relaxing there are variable entertaining shows and all are nice
Punti negativi: rooms that are facing the ocean are actually facing part of it (when you tilt your head 90 degrees). you have to choose room front ocean to actually face the ocean some furniture inside the room haves some stains from long use the activity concierge doesn't give you the best price you have to brag
10,0 Ottimo
Punti negativi: food in the Mexican restaurant downstairs was a let down
10,0 Ottimo
Punti positivi: The property was immaculately gorgeous!!!
Punti negativi: The food and drinks could’ve been a little more appetizing. However I did enjoy the dining experience as a whole. Although the entertainment was nice, I’d desired a little more upbeat entertainment. I’d like to be able to party a little bit without having to leave the property to do so.
10,0 Ottimo
Punti positivi: Service was fantastic! Ultimate luxury
10,0 Ottimo
Punti positivi: Everything was amazing. We loved the honeymoon suite.
Punti negativi: We couldn’t play music poolside with our speaker.
10,0 Ottimo
Punti negativi: I wish there was more exciting music at the pool
10,0 Ottimo
Punti positivi: The stafff the hospitality. The food drinks cleanliness everything
Punti negativi: Dj needs to play more variety of music. Pop, rap, r-n-b
9,0 Ottimo
Punti positivi: The hotel was beautiful and very well maintained. The staff was incrediable - always available to help and ensure you have an amazing time. The entertainment staff did a great job at keeping you busy with a variety of activities.
Punti negativi: None of the food was bad, but it was just average.
9,5 Ottimo
Punti positivi: No kids and the staff
10,0 Ottimo
Punti positivi: Everything... and I mean everything !!
Punti negativi: There was nothing...and I mean nothing
10,0 Ottimo
Punti positivi: The decorations are so beautiful and the unlimited drinks and the staff where absolutely sweethearts all of them . A total dreamy vacation . Thanks secrets
9,5 Ottimo
Punti positivi: The friendliness of the staff, the facilities. The spa is really nice
Punti negativi: The food, very low quality, in all restaurants (some worst than others)
Live Aqua Beach Resort Cancun - Cancún - Edificio
12
9,1 Ottimo (2.976 recensioni)
517 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo hotel si trova a pochi passi da Museo della Tequila e Interactive Aquarium Cancún. La Isla Shopping Mall e Aquaworld si trovano ugualmente a meno di 3 km di distanza.
10,0 Ottimo
Punti positivi: Hotel bellissimo, cibo delizioso, posizione eccellente. Lo consiglio vivamente!
Punti negativi: Il personale è riservato ad un massimo-vendere altri prodotti
6,0 Buono
Punti positivi: Il cibo non era buono , il posto dovrebbe essere rinnovato
10,0 Ottimo
Punti positivi: Un posto fantastico, ho incontrato i miei bambini per una vacanza rilassante! Il personale è cordiale, disponibile senza essere invadenti. Il posto è pulito, bello e rilassato. Persone provenienti da tutto il mondo per incontrare e la varietà di cibo e divertirsi.
Punti negativi: Questa volta non era troppo affollato, ma altre volte era molto pieno sopratutto in piscina. Ci siamo andati perché ci piace il posto e abbiamo fatto un ottimo affare tramite Kayak, ma non ci potevamo permettere il prezzo normale. Se sapessi di non trovare un soggiorno affollato, ci tornerei subito.
6,2 Buono
Punti positivi: L'hotel dovrebbe esser uno dei migliori di Cancun, ma è una grande delusione
8,8 Ottimo
Punti positivi: Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Punti negativi: Only 1 breakfast restaurant choice
10,0 Ottimo
Punti positivi: it was amazing. i'm traveling all over the world . this is the best value for money I ever had. amazing staff !!! food was great . rooms are great
8,3 Ottimo
Punti positivi: The room was nice with a great view, clean and new. Good cleaning service, nice and helpful staff
Punti negativi: The food is so so, big queues on the breakfast. Plastic glasses for drinks are looking bad and old, not always look clean. The bed was old and too soft for me, not good for the back
10,0 Ottimo
Punti positivi: Super well located, clean and the food was great!
Punti negativi: The sushi station was delish, but it could be faster in the service.
9,5 Ottimo
Punti positivi: Resort molto bello, personale sempre disponibile. Ristoranti ottimi con diverse scelte di menù sia a buffet che alla carta (tutti i ristoranti sono inclusi nel pacchetto all inclusive tranne uno).
Punti negativi: Aria condizionata forte in tutta la struttura, ma a Cancun è cosa comune in tutti i posti!
10,0 Ottimo
Punti positivi: Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Punti negativi: Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
6,3 Buono
Punti positivi: -*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
Punti negativi: -*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
10,0 Ottimo
Punti positivi: Beautiful hotel and grounds. Great food and employees.
Punti negativi: No complaint at all.
8,5 Ottimo
Punti positivi: I LOVE THE FACT THE HOTEL WAS RECENTLY BUILT AND IS VERY POSH. LOVE THE DECOR THROUGHOUT THE HOTEL. THERE ARE 3 MALLS RIGHT ACROSS THE STREET WHICH MADE IT CONVENIENT TO GET SLIP AWAY FOR SITESEEEING.
Punti negativi: ALL STAFF WAS KIND, HELPFULL AND PLEASANT except FOR "JOSE" LOCATED NEAR THE SEAFOOD DINER. HE WAS RUDE AND UNATTENTIVE MOST OF MY TIME THERE.
10,0 Ottimo
Punti positivi: Tutto perfetto! Al nostro arrivo ci è stato proposto un upgrade nella suite "viento", a dir poco stupenda, con balcone vista fronte mare, jacuzzi e super moderna! La struttura bellissima sul mare, pulitissima e con un grande giardino sempre ben tenuto, con molti bar e ristoranti. Il migliore secondo noi il Siete dove ci è capitato spesso di fare colazione/pranzo/cena. Un particolare grazie va a tutto il personale, sempre molto gentile, sorridente, professionale, e disponibile a tener conto di ogni nostra richiesta. Un grazie particolare a Marco Antonio del Siete Restaurant x i suoi smoothies deliziosi e a Carla del Concierge! Grazie mille Live Aqua! Y hasta luego!
5,5 OK
Punti positivi: The rooms are nice, modern, clean and beautiful. The rest of the hotel and the service do not match.
Punti negativi: We had high expectations for this resort: many review sites rate describe it as one of the most luxurious and modern hotels in Cancun Riviera. It did not meet our expectations at all. The check-in process was long. We arrived at 2.30pm (official check in at 3pm) and were asked to wait around the property. When we returned at almost 4pm, it still took some time to give us the key. Then we got stuck in an elevator. There were no towels at the pool. The barmen at the bar were quite rude. The bar looked dirty and unpleasant. Drinks are cheap. Overall service was very poor (except for the doormen and valet - these guys were excellent). We ended up leaving the property within 1.5 hours, in frustration. It almost ruined our vacation. We are used to the quality of the Ritz, Hyatt and Four Seasons; this hotel may be good for another clientele but we do not recommend it.
10,0 Ottimo
Punti positivi: The staff, The modern room, The service, Quality of food and great smoothies! Private beach, infinity pool etc..
Punti negativi: The paid restaurant, paid Cabanas These should be visible to guests while booking a room online as you are booking an all-inclusive hotel. However other hotels do this as well even worse.
JW Marriott Cancun Resort & Spa - Cancún - Edificio
13
9,1 Ottimo (1.964 recensioni)
265 €+
Generale Recensioni
Se decidi di alloggiare presso JW Marriott Cancun Resort & Spa di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Aquaworld e Interactive Aquarium Cancún. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta da e per l'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Tutto era fantastico. Il personale era meraviglioso. Cibo incredibile. Servizio impeccabile
Punti negativi: Piscina e Spiaggia ingresso puzza tappeto bagnato.
2,8 Mediocre
Punti negativi: Sono stato discriminato
10,0 Ottimo
Punti positivi: Il servizio era molto buono
8,0 Ottimo
Punti positivi: L'atmosfera generale, personale gentile, ottima posizione.
Punti negativi: Nessuno
10,0 Ottimo
Punti positivi: Everything
Punti negativi: Nothing
2,5 Mediocre
Punti negativi: This was the worst hotel stay Ive ever had! I didn't get new dental kit for the first two days of my stay, they told me later (after I came back to New York) that new ones will only be provided upon request. So I used the same toothbrush. But when I was about to brush my teeth the last night, the toothbrush was very odorous and smelly and had obvious yellow stains on it. It was apparently used to clean the toilet! I complained to the supervisor on duty who kept saying that there's no reason the housekeeper would do this and didn't offer any apologies to me at all. He promised to give me an explanation the next morning. I waited until 11 am and still didn't get any answer. Later the housekeeping director and another supervisor came to talk to me and promised to write me as soon as possible since I was checking out that day at 12 pm. When I got back to New York, I received an email the next day saying that everything the housekeeper did was up to the Marriott standard, without any explanation about how the investigation was conducted (I took a photo of the toothbrush and left the stained toothbrush for them to investigate) and how my toothbrush was odorous and stained. I replied to the email and have got no response for over two weeks. I continued to pursue the case and finally got an email saying they have investigated the incident and were completely sure the toothbrush was not used to clean the toilet without providing a convincing explanation. I demanded to know the investigation procedure and they said the information is confidential. I made it clear to them I was not seeking monetary compensation in case they might think I'm making this up. But Im not happy with the this result. My trip was completely ruined by the tainted toothbrush, and I left Cancun feeling very upset. This is not how a five-star treats its guests and handles incidents like this. Marriott was implicated in similar scandals.
10,0 Ottimo
Punti positivi: Everything
10,0 Ottimo
Punti positivi: I don’t know where to begin. This hotel went above and beyond to meet All my needs. I went to relax and was able to do just that. Especially with my view and great room. Get the club 91 package it’s amazing and worth every penny. If you’re looking to party this is not the hotel for you as there isn’t much entertainment. If you’re going for pure bliss you won’t be disappointed
Punti negativi: Loved everything, I didn’t want to leave
10,0 Ottimo
Punti positivi: the staff are the best; we welcoming
Punti negativi: no
8,8 Ottimo
Punti positivi: Beautiful and huge pool area! Great location with nice view. Nice breakfast buffet. Good WiFi
Punti negativi: Some elevators didn’t work ATM did not work Sometimes suboptimal smell from humidity in the rooms Breakfast room was small so that there were long wait times when outside area was closed
10,0 Ottimo
Punti positivi: Our first time in this hotel and we really loved everything. Location was perfect and service was awesome. Food in general was good with lots of options.
Punti negativi: The fact that because of the seaweed on the beach we couldn't get in the water at all, although we understand it wasn't the hotel's fault.
10,0 Ottimo
Punti positivi: The food, the pool area, the cleanness, the staff and the property is beautiful
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Pool, beach, room, staff; all great
Punti negativi: There are really only hotel and high end places to eat nearby, so basically forced to have higher cost options on food all the time.
10,0 Ottimo
Punti positivi: Everything
Punti negativi: Elevators were hard to find
10,0 Ottimo
Punti positivi: All- location, service, food. Great job
10,0 Ottimo
Punti positivi: Great location, clean, had everything needed. No need to venture out.
Punti negativi: Ocean front and beach access
Beach Palace - Cancún - Stanza da letto
14
9,1 Ottimo (1.934 recensioni)
438 €+
Generale Recensioni
Questo resort a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Area archeologica di Yamil Lu'um e Interactive Aquarium Cancún. La Isla Shopping Mall e Spiaggia Forum si trovano ugualmente a meno di 3 km di distanza.
8,0 Ottimo
Punti positivi: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Punti negativi: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
6,2 Buono
Punti positivi: Beach location
Punti negativi: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
7,5 Buono
Punti positivi: Overall, a good place to stay. Plenty of tourists with families. A little old facility but well maintained.
8,8 Ottimo
Punti positivi: The Room was great! Beds were super comfortable. The kids loved the little kids center. Beach was clean and beautiful!! And the scents in the lobby is sooooo wonderful, I just loved walking through the doors.
Punti negativi: This was our first vaca with our kids (9,6). We typically stay at the Sun Palace (kid free) so the difference there was obvious. The restaurants were so busy that the wait time would be over an hour. So we ended up eating room service just about every meal except breakfast.
10,0 Ottimo
Punti positivi: Everything, will go to the same hotel when I go back.
Punti negativi: Nothing liked everything
2,0 Mediocre
Punti positivi: Beach.
Punti negativi: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10,0 Ottimo
Punti positivi: Palace Resorts are always an enjoyable experience
Punti negativi: No
The Ritz-Carlton Cancun - Cancún - Edificio
15
9,1 Ottimo (1.819 recensioni)
428 €+
Generale Recensioni
Se decidi di alloggiare presso The Ritz-Carlton, Cancun di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Aquaworld e Interactive Aquarium Cancún. Potrai usufruire di un business center, servizio auto o limousine e quotidiani gratuiti nella hall. Stai pianificando un evento a Cancún? Presso questo resort avrai a disposizione 27000 metri quadrati di spazio con un centro congressi. Potrai usufruire di una navetta da e per l'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con posti limitati.
10,0 Ottimo
Punti positivi: Ottimo servizio che è impareggiabile. Un'atmosfera molto calda e accogliente
7,1 Buono
Punti positivi: Pulito Tranquillo Posizione
Punti negativi: Spa non è da 5 stelle Scelta limitata di ristoranti
10,0 Ottimo
Punti positivi: La reception
10,0 Ottimo
Punti positivi: We Love this property and everyone is super nice! The breakfast buffet and beach food service is wonderful! We typically spend all day at the beach...its absolutely Beautiful!!
Punti negativi: The only thing I didn't like was the crazy amount of seaweed...but I know the Ritz has no control over that! :) But they usually do a great job of keeping the beaches clean....there was just so much this trip.
10,0 Ottimo
Punti positivi: loved everything. lovely experience
10,0 Ottimo
Punti positivi: Excellent service. Everyone one was friendly and attentive.
Punti negativi: There were a lot of seaweed on the shore. Aside from that everything was perfect.
10,0 Ottimo
Punti positivi: The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Punti negativi: Nothing. It was absolutely perfect.
9,3 Ottimo
Punti positivi: Cleanliness anf staff friendliness
Punti negativi: The expensive cost of mesls
10,0 Ottimo
Punti positivi: Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Punti negativi: Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
9,3 Ottimo
Punti positivi: The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
6,8 Buono
Punti negativi: Staff & service was very friendly. Although, the hotel feels dated - for the amount of money I spent, I feel some amenities (even 1 complimentary alcoholic beverage a day) should be included. Also many other hotels I’ve stayed at are far more modern and simply have a far more luxurious feel for the money. Again, staff is great, but I probably would not choose ritz over other hotels.
9,5 Ottimo
Punti positivi: I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
9,5 Ottimo
Punti positivi: Food was amazing. Staff attentive, all round great stay as usual
10,0 Ottimo
Punti positivi: The hotel, staff, top service around premices.
Punti negativi: The beach. Always waves and wind a part of sea wead... if you go for the beach you can forget it...
Royal Service at Paradisus Cancun - Cancún - Edificio
16
9,1 Ottimo (1.053 recensioni)
394 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort si trova a pochi passi da Spiaggia Ballenas e Aquaworld. Spiaggia Playa Delfines e Museo Maya Cancún si trovano ugualmente a meno di 3 km di distanza.
10,0 Ottimo
Punti positivi: My stay here was way beyond my expectations. Since I was a kid I wanted to stay in this hotel because it was appearing in some telenovelas that were widely popular in my country. I had amazing experience, everything was spectacular, from check in to rooms, food, view.
10,0 Ottimo
Punti positivi: The royal service is amazing. Was perfect
8,8 Ottimo
Punti positivi: The staff was great!
Punti negativi: That our room didn’t have a jacuzzi tub

I migliori hotel di Cancún vicino a Centro de Convenciones de Cancún

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Generale Recensioni
Soggiornando presso Grand Fiesta Americana Coral Beach Cancun di Cancún (Zona Hotelera), ti troverai a pochi passi da Spiaggia Forum e da Spiaggia di Caracol. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta dall'hotel all'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Tutto era squisito!! Ho portato mio marito per il suo compleanno 40 °. Il servizio era perfetto tutto intorno. Le persone sono così gentili e accomodanti. Il mare era stupendo... rilassanti, perfezione tutto!!
Punti negativi: Niente!
8,0 Ottimo
Punti negativi: Il servizio di navetta
8,8 Ottimo
Punti positivi: Il personale era eccellente, molto attento e disponibile e soprattutto bilingue. Ci siamo stati a marzo e il tempo è stato ottimo, ma la spiaggia è ombreggiata abbastanza presto nel pomeriggio. Abbiamo dovuto continuare a muoversi intorno alla piscina per stare al sole. Per fortuna il villaggio non era pieno, quindi non era un problema. Non abbiamo mangiato al buffet, ma ordinata dal menu e il cibo era molto buono.
8,0 Ottimo
Punti positivi: Ottima spiaggia anche se fa ombra a partire dalle 3:00 alle 22:00. Il personale è cordiale. Incredibile ristorante Basilic. Le bustine di tè e caffè in camera si pagano come se fossero minibar. Bisogna pagare per usare la palestra e il centro benessere, anche se la camera in cui ho alloggiato era US$500 a notte!
10,0 Ottimo
Punti positivi: La posizione era ottima, A 5 minuti a piedi da Coco Bongo area ma comunque tranquillo. il servizio era perfetto, il personale era molto gentile e ha sempre chiesto se avevamo bisogno di qualcosa. La spiaggia dell'hotel è incredibile e molto comodo per andare nell'area della piscina. La camera era perfetta, pulita, confortevole
Punti negativi: Acqua e caffè in camera non dovrebbe essere con supplemento.
10,0 Ottimo
Punti positivi: Il servizio è perfetto
8,0 Ottimo
Punti positivi: Buone piscine e accesso alla spiaggia
Punti negativi: Tutto era extra, niente compreso, restrizioni di fuori cibo e bevande
10,0 Ottimo
Punti positivi: Mi è piaciuta molto la posizione. Il personale era meraviglioso, soprattutto la passeggiata fino bar. La colazione a buffet era eccellente.
6,0 Buono
Punti positivi: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Punti negativi: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
6,8 Buono
Punti negativi: The hotel seemed a little bit lacking liveliness but maybe thats because the time we went was not too busy.
9,5 Ottimo
Punti positivi: The staff, location
Punti negativi: Expensive restaurants, annoying membership seminars
9,5 Ottimo
Punti positivi: The club
10,0 Ottimo
Punti positivi: Great service
Punti negativi: My suite was far from the elevator
10,0 Ottimo
Punti positivi: This is a great hotel with very friendly staff. They make you feel important from the moment you walk in. If you go to eat in the resort your room will be cleaned again wile you eat. They have 24hr room service at very reasonable prices. There spa is top notch. The beach view is breath taking.
Punti negativi: It is hard to find something that we didn’t like but if there is something, it would be that the breakfast wasn’t included in the price witch is included in similar hotels.
9,3 Ottimo
Punti positivi: The hotel was beautiful with many amenities and good restaurants to choose from. The pool was very nice and staff there were great! Our room was very nice, ocean view, roomy and comfortable! Unfortunately we didn't stay long enough to enjoy all they had to offer.
Punti negativi: We didn't like be solicited by one of the staff members immediately after checking in. We were pressured to give some of our time to hear a presentation on joining their member club which was only supposed to last 45 minutes and would be done during breakfast. It ended up being 1 1/2 hours and the presentation was done after breakfast. We also found out that the members program was also a scam when we researched after leaving the presentation. Thank goodness we knew not to jump into signing up for something with out research plus we were not there to waste time on joining some type of time share. So unfortunately that put a bad feeling on the hotel with us.
10,0 Ottimo
Punti positivi: We love Everything.Specially Lizbeth in front desk she made us happier.She upgraded us because we are in honeymoon.Because of her great welcome we extended 7 days. I recommend this hotel
Punti negativi: Nothing
9,5 Ottimo
Punti positivi: It was very clean .
8,8 Ottimo
Punti positivi: Yes loved it.
Punti negativi: Didn’t like the fact they didn’t tell us we could kayak for free. And didn’t like the fact you have to pay for a third person even tho it was a double standard room. Only 3 ppl is allowed max to that type of room.
1,0 Scadente
Punti positivi: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Punti negativi: The wait for the check in was 20 min!! They weren't even busy!!! They were occupied with checking in a large group of flight attendants and pilot. Wish they had a separate person dealing with major groups. Also bedsheets were not cleaned properly.
9,3 Ottimo
Punti positivi: The hotel was lovely! Went to the spa and got a relaxing massage (it includes the 10 step hydrotherapy) while my friend hit the gym. We both loved our experience (jet skiing, lounging around the pool).
Punti negativi: The only thing that was a bit pricey was the breakfast buffet (not worth it if you’re stuffed after 3 pancakes) but the choice and variety of food was amazing
Generale Recensioni
InterContinental Presidente Cancun Resort si trova a Cancún (Zona Hotelera) a meno di un quarto d'ora di cammino da Spiaggia di Caracol e Centro convegni di Cancún. Potrai usufruire di un business center, quotidiani gratuiti nella hall e un pratico servizio di lavanderia/lavaggio a secco.
8,2 Ottimo
Punti positivi: Nulla da distinguere da questo hotel sul fronte spiaggia. Sono competenti e hanno tutte le comodità. Ma è freddo, senz'anima.
10,0 Ottimo
Punti positivi: Hotel sulla costa ben mantenuto. Le camere con vista Oceano sono fantastici. La piscina è veramente soddisfacente. La spiaggia pulita. Il personale è veramente ottimo.
Punti negativi: Nessuna navetta per l'aeroporto. È stata una delusione, ma credo che pochi alberghi forniscano tale servizio a Cancun. Sarebbe davvero bello averlo, anche a pagamento...
8,3 Ottimo
Punti positivi: Great beach, nice heated pools, location
Punti negativi: Price/value relationship of food and drinks. Rooms too small.
7,5 Buono
Punti positivi: It smelled very good the second we walked in and everybody was very friendly.
Punti negativi: The room wasn’t cleaned properly throughout the day.
4,3 OK
Punti negativi: I checked into your hotel in Cancun late afternoon on Thursday, went directly to the pool and dinner came back and the temperature in the room was 76°. I hadn’t noticed previously because I hadn’t spent any time in the room. I set the temperature down to 65 and went to bed hoping the room would cool overnight. When we woke up it was still 76 and we immediately called the front desk for maintenance. We waited for him to arrive instead of enjoying sleeping in on our last vacation day. He determined it would take 2 to 3 hours to repair the AC. The front desk called & I simply requested a free breakfast for the two of us as a amicable solution to having spent our time in a room with little to no AC. We were offered to switch of rooms at 10 AM , but we were checking out in only a couple hours so it was really pointless to pack up, move to another room, unpack and then repack to check out. The front desk said they would get back to us about the free breakfast, but didn’t & after waiting 20 minutes I contacted them again, they offered one breakfast not two. I requested to at least get the two breakfasts as I wasn’t even going to purchase another breakfast, they said they would call me back in five minutes.15 minutes later with no return call I contacted them again, they again said let me get back to you in 5 to 10 minutes to see if we can give you the second breakfast. When I didn’t hear back by 10:30, (breakfast ends at 11) and we are already spent our entire morning trying to resolve this irritating situation, we went to breakfast assuming that surely they would give us two breakfasts for having a room with no AC and we had the two breakfast, then went to the front desk who informed me all I was getting was 50% off my breakfast. I think for a four-star hotel this experience was inexcusable & petty.
8,3 Ottimo
Punti positivi: The beach was the cleanest in the area - better than with more expensive hotels which had some seaweed at their beaches
Punti negativi: some walls at the corridors obviously require some refurbishment
8,0 Ottimo
Punti positivi: The food here is really good. Wish there would have been a bit more attention to service on the beach. The pool side bar was also very slow to get us drinks even when there were only 4 or 5 people sitting at the bar.
10,0 Ottimo
Punti positivi: Nice
10,0 Ottimo
Punti positivi: The beach of hotel is very good and area is the best. It’s close to centre of zona hotelera. Rooms are wide and clean. There is a good cafe who’s name is urban we had breakfast, it was delicious. You should try to stay.
Punti negativi: The corridor which go to rooms is so long.
9,3 Ottimo
Punti positivi: Fantastic beach, the most beautiful in the area.
Punti negativi: Uncomfortable beach chairs/beds. Noisy watersport vehicles rentable. Hotels nearby were playing very loud music most of the daytime
9,0 Ottimo
Punti positivi: Staff is friendly, hotel is modern, food was much better than we expected.
Punti negativi: Prices were higher than expected. Similar to Florida prices.
10,0 Ottimo
Punti positivi: Excelent food!
8,3 Ottimo
Punti positivi: the space, I didnt feel crowded, the natural fauna and flora was great, the iguana was a bit scary, the cat was friendly, the crab bit my toe
Punti negativi: the beds are very soft, my back hurts and my elderly parents had back pain all week. staff great music was ok, sometimes old fashin and loud
2,0 Mediocre
Punti positivi: The room was charged and I was never able to check in had to look for another last minute hotel
Grand Park Royal Cancún Caribe - Cancún - Edificio
3
8,6 Ottimo (5.041 recensioni)
260 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort si trova a 15 minuti a piedi da Spiaggia di Chac Mool e Spiaggia Forum. La Isla Shopping Mall e Interactive Aquarium Cancún si trovano ugualmente a meno di 2 km di distanza.
10,0 Ottimo
Punti positivi: Amo il personale di intrattenimento Il Manager di cibi e bevande era incredibile! Super pulito resort Le docce con l'idromassaggio!
5,5 OK
Punti positivi: Nice facility beautiful view nice rooms
Punti negativi: Staff very rude They have stupid policies in place The phones were out in the rooms so we couldn’t order room service My safe broke with my passports in it they said the battery went out We had ants in the room for the first three days
9,5 Ottimo
Punti positivi: Variety of foods
Punti negativi: music all day , specially very loud
3,3 Mediocre
Punti positivi: The people in the cocay restaurant very nice.
Punti negativi: The front people provided very bad service and attitude, the manager Alberto very bad and cheap attitude, hotel wasn't available for a day pass, access for handicap very poor in the hotel not enough ramps. To much money paid for such a bad experience in Grand Park Royal Cancun it makes you feel very unwelcome.
10,0 Ottimo
Punti positivi: It was super nice and clean
Punti negativi: Food was about a 6 but still good
8,8 Ottimo
Punti positivi: La struttura è stupenda, pulitissima, tutto perfetto.Offrono tantissimi servizi per far godere un relax massimo. non ho dato 10 solo per il check in
Punti negativi: L’unica cosa che mi ha lasciato molto perplessa è stato proprio all’inizio al check in.Noi avevamo ordinata una stanza per soli due notti tutto incluso a 375€. Per il check in alla reception ci viene detto che con 150€ in più in promozione avremmo avuto una suite sul mare in una struttura senza famiglia e bambini.Noi gli rispondiamo che non volevamo spendere altri soldi, lui insiste chiedendoci quanto eravamo disposti ad uscire per questa suite che lui tanto ci decantava, io infastidita gli rispondo Nulla.Lui a quel punto mi risponde che c’è la regalava
4,5 OK
Punti positivi: Bartenders were nice
Punti negativi: It’s definitely dated and needs some major renovations. They were hosting 450 high school graduates which made for a bad stay for me and my friends. We get it, we were 18 once too but they hotel should have told us or warned us during booking. We actually tried to check out but the hotel refused to refund us our money so we were stuck there. The food was probably the worst hotel food I’ve ever eaten. The pizza place was the best which is pretty sad to say. They advertise as “all inclusive” but we were charged for ordering wine to our room which is ridiculous given we had a swim up pool and wanted to enjoy it. All in all the management was rude, the hotel is old, and the food was not good. I felt like I got ripped off and taken advantage of. I love Cancun and every time we left the resort we had a great time. Coming back to the hotel was a buzz kill for sure.
7,0 Buono
Punti positivi: Mostly friendly staff. Room was nice. Beach was beautiful. Plenty of food and drink. Good food variety
Punti negativi: Noisy by the pool. People smoking in the pool. Very noisy neighbours. Others were given a welcome & orientation but for some reason I wasn’t. Management promised a bottle of bubbles for my birthday but after asking 3 seperate times I gave up
9,3 Ottimo
Punti positivi: Ottimo Hotel dotato di tutti i comfort. La struttura si presenta bene e ci si sente subito a casa. L' all inclusive parte subito dall'arrivo anche se non si ha la camera. I vari ristoranti presentano tanti menu e punti di ristoro per gli snack non mancano. Alcool di qualità servito ovunque 24 ore su 24. Spiaggia e piscine attrezzate. Animazione discreta e piacevole.
Punti negativi: Consiglio l'aggiunta di ombrelloni in spiaggia e in piscina in quanto ogni tanto è difficile trovare posto.
10,0 Ottimo
Punti positivi: The Hotel was fantastic. All the staff were friendly and helpful. The food was incredible. The buffet meals were really beautiful as well as restaurants. Activities arranged by hotel staff were so much fun. Tours were arranged by Expedia who have a desk at hotel. The snorkelling tour took us to 3 different Cenotes and we snorkelled through caves as well as cliff jumped and zip lined. Pools at the hotel were warm and the ocean was warm and crystal clear with a lifeguard. This hotel exceeded all expectations.
Punti negativi: We loved everything about this hotel.
8,3 Ottimo
Punti positivi: I loved the pools, the cleanliness, and the scenery.
Punti negativi: How early some of the restaurants closed.
10,0 Ottimo
Punti positivi: Had a great time hotel was beautiful and food was amazing.
Punti negativi: Wish there was more options for not using the stairs. Hurt my knee was having trouble climbing so many stairs.
10,0 Ottimo
Punti positivi: Great place will come back
Punti negativi: Food was a little bland but still not bad