Hotel a Cancún

Hotel a Cancún

Cerca subito  hotels in  a Cancún confrontando centinaia di siti di viaggio

Cancún, Quintana Roo, Messico
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Informazioni utili

Bassa stagione ottobre
Alta stagione marzo
  Prezzo medio (settimana): 156 €
  Prezzo medio (weekend): 281 €

mese più economico per il soggiorno

19%

si stima una diminuzione dei prezzi

periodo più costoso per soggiornare

36%

si stima un aumento dei prezzi

(prezzo medio nelle ultime 2 settimane)

dom - gio

(notti in settimana)

(prezzo medio nelle ultime 2 settimane)

ven e sab

(notti nel weekend)

Domande frequenti di chi prenota hotel a Cancún

Quanto costa un hotel economico a Cancún?
Gli utenti KAYAK hanno trovato una camera doppia a Cancún per 6 € negli ultimi 3 giorni. Il prezzo medio è di 150 €.
Quanto costa un hotel a Cancún per questa sera?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Cancún per questa notte a partire da 9 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 19 € e hotel 4 stelle a partire da 35 €.
Quanto costa un hotel a Cancún per questo weekend?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Cancún per questo weekend a partire da 6 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 7 € e hotel 4 stelle a partire da 39 €.
Come posso trovare hotel in zona?
Guarda la nostra Heatmaps per trovare il migliore hotel vicino a te.

Dove soggiornare a Cancún?

La nostra Heatmap ti aiuta a trovare l'area perfetta in cui soggiornare a Cancún mostrandoti la vicinanza ai negozi, ristoranti e bar.

I migliori hotel a Cancún

Mostra tutto
Generale Recensioni
Con una buona posizione in riva al mare, questo resort tutto compreso si trova a 1,3 km da Terminal dei traghetti Punta Sam e a 5 km da Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Molo di Gran Puerto si trova a soli 7,8 km di distanza.
10,0 Ottimo
Punti positivi: Il cibo, l'atmosfera, le dimensioni e il centro benessere erano fantastici!
Punti negativi: Non potremmo pensare a niente - tranne le più informazioni sul Web site circa nessun bisogno di preoccuparsi per fare le prenotazioni del pranzo, come ottenere un taxi/shuttle dall'aeroporto, il fatto che la sessione di idroterapia prende l'ora completa...
9,1 Ottimo
Punti positivi: Staff was very friendly and accommodating Landscaping beautiful.
Punti negativi: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Ottimo
Punti positivi: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Punti negativi: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Finest Playa Mujeres by Excellence Group - Cancún - Edificio
2
9,4 Ottimo (3.042 recensioni)
455 €+
Generale Recensioni
Non lontano dalla spiaggia di Playa Mujeres, questo resort adiacente a un campo da golf si trova a 5 km da Terminal dei traghetti Punta Sam, Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Museo Subacuático de Arte (Cancún) si trova a 4,5 km di distanza.
10,0 Ottimo
Punti positivi: Staff and food were excellent. Exceeded our expectations. Beautiful grounds that were immaculately maintained.
10,0 Ottimo
Punti positivi: EVERYTHING!
Punti negativi: I have no complaints.
10,0 Ottimo
Punti positivi: Best staff service and inclusive deal! I am coming back here again!
Punti negativi: There was nothing I did not like about hotel
9,0 Ottimo
Punti positivi: Lovely room. Staff is friendly. We like the ocean, pool, and food.
Punti negativi: Our room is on the ground floor and close to the elevator. The people in the aisle were very noisy & kept us awake until late-night.
10,0 Ottimo
Punti positivi: Best food
3,0 Mediocre
Punti positivi: I spoke to a gentleman upon checkout; however, it was quite late and he assured me that someone would be in touch regarding some issues of service and billing the same day. I have never received any correspondence from the hotel as follow-up.
Punti negativi: Never acknowledged our anniversary even after asking us several times about our reason for visit Continually served items to my wife that she was allergic to after continually expressing those allergens. Incorrect Billing
10,0 Ottimo
Punti positivi: Location, attention to detail.
Punti negativi: Although there were 11 restaurants, the food had a lot of overlapping, especially breakfast.
10,0 Ottimo
Punti positivi: Everything was awesome! The staff was great from hotel employee helping us at initial check in to all the help we received. The beach staff and wait staff was excellent. one of the hotel employee was also a great waiter. Highly recommend.
10,0 Ottimo
Punti positivi: The staff is so warming and so helpful! They go the extra mile.
Punti negativi: That I could not stay longer!
10,0 Ottimo
Punti positivi: This is the best all-inclusive resort I have stayed at. The restaurants are very well styled and the food quality is high. The staff great, rooms are wonderful and amenities are superior. Definitely spring for the club rooms - the added value is great!
9,0 Ottimo
Punti positivi: Very friendly and fun staff!
Punti negativi: There was nothing I disliked
10,0 Ottimo
Punti positivi: Immaculate upkeep of the property, location, beach, service, food and beach activities (kayaks, hobie cats, paddleboards, snorkeling gear all available for no additional fee.)
Excellence Playa Mujeres - Adults Only - Cancún - Camera da letto
3
9,3 Ottimo (2.848 recensioni)
531 €+
Generale Recensioni
Non lontano dalla spiaggia di Playa Mujeres, questo resort adiacente a un campo da golf si trova a 5 km da Terminal dei traghetti Punta Sam, Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Museo Subacuático de Arte (Cancún) si trova a 4,4 km di distanza.
10,0 Ottimo
Punti positivi: Il servizio è stato eccezionale. Erano tutti così cordiali. Ci sono un sacco di scelte del ristorante e il cibo era buono. L'hotel è molto grande ma sparso che da la sensazione più intimo.
Punti negativi: C'è nessuna privacy in bagno.
8,5 Ottimo
Punti positivi: I giardini sono fantastici. Mi è piaciuto molto l'installazione. La gente era molto bello. Questo è davvero un posto fantastico da visitare.
Punti negativi: NON come le porte del bagno in vetro. Nessuna privacy.
10,0 Ottimo
Punti positivi: Tutto è pulito e gustoso e progettato per rendere felici gli ospiti.
Punti negativi: L'aria condizionata non era abbastanza forte nei ristoranti principali.
10,0 Ottimo
Punti positivi: Il personale era eccellente. L'intero complesso era estremamente pulito e molto bello!! Ci tornerò sicuramente!!
9,0 Ottimo
Punti positivi: Posizione Servizio Ambiente
Punti negativi: Il cibo Letti Cuscini
10,0 Ottimo
Punti positivi: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Punti negativi: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10,0 Ottimo
Punti positivi: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Punti negativi: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9,7 Ottimo
Punti positivi: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Punti negativi: Sunscreen too expensive
9,7 Ottimo
Punti positivi: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Punti negativi: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
Nizuc Resort and Spa - Cancún - Camera da letto
4
9,3 Ottimo (2.070 recensioni)
593 €+
Generale Recensioni
Se decidi di alloggiare presso Nizuc Resort and Spa di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Spiaggia Playa Delfines e Sito Archeologico di El Rey. Potrai usufruire di un business center, servizio auto o limousine e check-in veloce. Stai pianificando un evento a Cancún? Presso questo resort avrai a disposizione 765 metri quadrati di spazio con un centro congressi. Gli ospiti avranno a disposizione una navetta da e per l'aeroporto a pagamento e il un parcheggio gratuito è disponibile in loco.
10,0 Ottimo
Punti positivi: Architettura
9,6 Ottimo
Punti positivi: Design and location are special. Beginning from approaching to the entrance, there was very nice sequence. I stayed suite, room ceiling height is high, and there is nothing to interrupt ocean view. Site is very big, but you can approach everywhere using by cart.
10,0 Ottimo
Punti positivi: Very stylish hotel, great restaurants and location but more importantly the staff is amazing always trying their best to make your stay the best they can
10,0 Ottimo
Punti positivi: The Nizuc has the be the nicest hotel in cancun. The grounds are breathtaking with views to the sea from most rooms. The suites are incredible high ceilings beautifully decorated and very clean. The hotel also offers some of the best food I have ever had. But what really makes the whole experience is the staff, they are there to help at any moment and have made is feel so welcome and looked after. Their attention to detail and service is outstanding and left us wanting to return again and again.
Punti negativi: everything is perfect here
10,0 Ottimo
Punti positivi: Great and friendly staff, they take care of everything. Villa was sparkling clean. Good food from the room service
Punti negativi: Nothing
9,6 Ottimo
Punti positivi: The property is just perfect for family or couples. Has great restaurants and the facilities are great. Their Indochine Restaurant and Ramona restaurant serve exquisite meals that are flavorful and fulfilling. The service throughout the resort was exceptional.
10,0 Ottimo
Punti positivi: this place was everything and more i was honestly shocked upon arrival
Punti negativi: f
9,2 Ottimo
Punti positivi: It was great experience with large beautiful room with ocean view and tinkling about every little thing. The staff were so generous and always ready to serve with a smile.
Punti negativi: Every thing was perfect beside the location that far from bus station or downtown.
9,6 Ottimo
Punti positivi: The staff and service was excellent. Also the property was beautiful and super clean!
Punti negativi: The breakfast buffet is way over price. Lunch and dinner was excellent.
10,0 Ottimo
Punti positivi: Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.
Punti negativi: If you’re looking for a place to have fun and crazy party, this is not the place.
10,0 Ottimo
Punti positivi: Everyone was beyond friendly and aim to please. Also met some great people at the resort.
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Tutto! Il migliore hotel dove abbia mai soggiornato.
9,6 Ottimo
Punti positivi: La struttura è molto elegante, le camere sono spaziose e curate, ci sono diverse possibilità per fare il bagno fra mare e piscine e tutte piacevoli e c’è un’ampia scelta di buoni ristoranti
Punti negativi: La mancanza di percorsi pedonali interni ombreggiati e la gestione delle mance al personale all’interno della struttura
Le Blanc Spa Resort - Adults Only - Cancún - Edificio
5
9,3 Ottimo (1.167 recensioni)
678 €+
Generale Recensioni
Questo hotel a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Spiaggia di Chac Mool e Spiaggia Forum. Centro convegni di Cancún e Spiaggia di Caracol si trovano ugualmente a meno di 2 km di distanza.
9,1 Ottimo
Punti positivi: Un resort davvero incantevole. Siamo venuti a Cancun da molti anni, ma questa è la nostra prima volta che alloggiamo in un hotel all-inclusive. Il blog fa un ottimo lavoro. Il cibo era abbondante e molto buono e vario tra cinque ristoranti. Il personale non avrebbe potuto essere più cordiale e disponibile. La piscina e la spiaggia sono pulite e molto belle. Il centro fitness e il centro benessere erano di prima classe.
Punti negativi: La nostra suite era fantastica, con grandi porte scorrevoli che si aprivano sulla spiaggia e sull'oceano. L'unica cosa deludente era che non includeva un balcone per sedersi e rilassarsi con un drink alla fine della giornata. Questo è stato un errore architettonico. Inoltre, gli hotel che circondano le Blanc non sono di alto livello come quelli che circondano il nostro hotel precedente, il JW Marriott. Non è un gran problema, ma è evidente quando si fa una passeggiata sulla spiaggia.
9,4 Ottimo
Punti positivi: Esperienza senza precedenti. Il cibo è buono, le strutture sono ben tenute e le strutture sono fantastiche
Punti negativi: Questa è la seconda volta che sono stato - era molto più affollata questa visita credo che sia un momento popolare per venire, ma ho sentito un leggero calo del servizio. Tutti sono eccezionalmente cordiali ma non hanno ricevuto alcune richieste, ma il servizio è comunque di gran lunga superiore rispetto a qualsiasi altro posto
9,1 Ottimo
Punti positivi: Tutto
Punti negativi: Anche se ho ricevuto un'e-mail di conferma da parte del kayak che la mia prenotazione non era da nessuna parte nel loro sistema. Non voglio più usare il kayak. Sono stato turbato da esso.
9,4 Ottimo
Punti positivi: Il cibo e il servizio
Punti negativi: Era stato prenotato come parte anteriore dell'oceano. Mi ha dato la vista parziale sull'oceano. In caso contrario non una sola cosa negativa da dire
10,0 Ottimo
Punti positivi: This is an amazing hotel. Staff is super friendly and accommodating. It is clear that much thought was spent on anticipating visitors comfort and pleasure. We would definitely come back if we can afford such a visit again.
10,0 Ottimo
Punti positivi: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
10,0 Ottimo
Punti positivi: Everything is great
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Awesome property with great staff!
Punti negativi: Nothing, it was perfect!
9,6 Ottimo
Punti positivi: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Punti negativi: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
6,7 Buono
Punti positivi: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Punti negativi: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10,0 Ottimo
Punti positivi: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Punti negativi: Nothing. There was not a single complaint.
10,0 Ottimo
Punti positivi: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Punti negativi: I liked everything!!
8,8 Ottimo
Punti positivi: The staff went beyond to make me feel Comfortable. Even st the buffet they carried your plates. Beautiful property and very relaxing
Punti negativi: The staff reserves some loungers for platinum members. I would have like to known that before booking. They don’t have very many activities or staff entering entertainment. Even for the morning yoga you are supposed to sign up. The played New Age music( music that plays in lobby’s) all day and could have easily played so pop music
10,0 Ottimo
Punti positivi: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Punti negativi: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
7,5 Buono
Punti positivi: Rooms were great. Staff super friendly and attentive.
Punti negativi: Food was underwhelming for the cost to stay.
Iberostar Cancun - Cancún - Edificio
6
9,1 Ottimo (8.616 recensioni)
342 €+
Generale Recensioni
Con una buona posizione sulla spiaggia di Cancún, questo resort si trova a 15 minuti a piedi da Spiaggia Playa Delfines, Sito Archeologico di El Rey e Museo Maya Cancún. Aquaworld si trova a 2 km di distanza.
10,0 Ottimo
Punti positivi: Siamo rimasti molto soddisfatti in ogni aspetto del nostro soggiorno all'Iberostar di Cancun.
7,9 Buono
Punti positivi: Show at night was fantastic!
Punti negativi: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Ottimo
Punti positivi: Friendliness of staff/drinks/food/beach/pools
Punti negativi: Some things weren’t fixed soon/had to report several times.
9,6 Ottimo
Punti positivi: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Punti negativi: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
8,8 Ottimo
Punti positivi: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Punti negativi: The front desk staff they don't have empathy.
10,0 Ottimo
Punti positivi: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Punti negativi: No top shelf alcohol choices.
5,4 OK
Punti positivi: the Swiming pools are good. Staff in swimming pools are good.
Punti negativi: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
4,6 OK
Punti positivi: Some of the staff people were very nice.
Punti negativi: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
7,5 Buono
Punti positivi: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Punti negativi: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Ottimo
Punti positivi: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Punti negativi: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
10,0 Ottimo
Punti positivi: Everything!
Punti negativi: Loved it all
Riu Palace Peninsula - Cancún - Edificio
7
9,1 Ottimo (6.498 recensioni)
299 €+
Generale Recensioni
A breve distanza dalla spiaggia di Cancún, questo resort adiacente a un campo da golf si trova a 15 minuti a piedi da Spiaggia di Langosta e Spiaggia di Tortuga. Playa Linda e Spiaggia di Caracol si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Tutto
10,0 Ottimo
Punti positivi: Il servizio, il cibo, la posizione e l'intrattenimento
7,0 Buono
Punti positivi: The hotel was beautiful and the location was perfect!
10,0 Ottimo
Punti positivi: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Punti negativi: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Ottimo
Punti positivi: Very clean and up to date. Professional friendly staff.
Punti negativi: I can't think of anything that we didn't like.
10,0 Ottimo
Punti positivi: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Punti negativi: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Ottimo
Punti positivi: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Punti negativi: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 OK
Punti positivi: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Punti negativi: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
5,0 OK
Punti positivi: The staff
Punti negativi: Outdated. Rooms sub par. Allow smoking
10,0 Ottimo
Punti positivi: The architect the people where so friendly and kind
Punti negativi: No nothing at all
7,0 Buono
Punti positivi: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Punti negativi: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 OK
Punti positivi: The waiters at the restaurant made it feel like home.
Punti negativi: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 OK
Punti positivi: The hotel was decorated nicely. The room was adequate as well.
Punti negativi: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Ottimo
Punti positivi: excelente lugar muy completo dispuesto a repetir la experiencia.
Fiesta Americana Condesa Cancun - Cancún - Edificio
8
9,1 Ottimo (5.979 recensioni)
388 €+
Generale Recensioni
Questo hotel a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Aquaworld e Museo Maya Cancún. Spiaggia Playa Delfines e Sito Archeologico di El Rey si trovano ugualmente a meno di 3 km di distanza.
7,1 Buono
Punti positivi: Bella piscina e bar. Camere confortevoli. Vicino alla spiaggia.
Punti negativi: Il personale voleva sempre la mancia. Le camere non sono pulite. Niente da fare la sera. Poco alcol nelle bevande. Scarsa varietà di cibo.
9,4 Ottimo
Punti positivi: Il cibo era eccezionale
Punti negativi: Venditore di condividere del tempo sono fastidioso
9,1 Ottimo
Punti positivi: Il personale più cordiale e disponibile che abbia mai provato. Ci hanno dato un sorriso.
Punti negativi: Il cibo era deludente e l'alcol non era il migliore. Forse avere più di una varietà e ripiano superiore . Potreste offrire un upgrade tutto incluso per offrire una scelta migliore. L'upgrade tutto compreso richiederebbe una banda di colori diversa e pagherete extra.
4,5 OK
Punti positivi: andava bene. Niente di speciale. Era troppo costoso per il valore. Il personale era disponibile.
Punti negativi: Vecchio resort. Le camere erano fredde, anche se ho preso una delle migliori camere con vista sull'oceano. Il blocco non funzionava. La porta si è bloccata più volte. Per me non vale il denaro che abbiamo speso
10,0 Ottimo
Punti positivi: Il servizio era eccezionalmente cordiale e facilmente accessibile sia per gli inglesi che per gli spagnoli. Buona varietà di cibo. Le strutture e i giardini erano ben tenuti. Camere molto pulite con acqua potabile in camera. Spiaggia molto grande con un bar sulla spiaggia. Le tartarughe marine depongono le uova sulla spiaggia durante il nostro soggiorno e siamo stati in grado di rilasciare le tartarughe di mare del bambino nell'oceano in una delle notti. Ci torneremo sicuramente in futuro.
10,0 Ottimo
Punti positivi: Il cibo era ottimo cosi' come posizione. Ottimi servizi in tutto l'hotel.
Punti negativi: I letti non erano molto confortevole
4,0 OK
Punti positivi: Dalla spiaggia, bevande gratuite
Punti negativi: Il personale era scortese. Le camere e i ristoranti erano calde e afose. Il servizio clienti era scarso.
10,0 Ottimo
Punti positivi: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
10,0 Ottimo
Punti positivi: Staff is friendly, and accommodating! The resort is beautiful and offers a wide variety of activities and food.
Punti negativi: Music selection
8,8 Ottimo
Punti positivi: Every thing is perfect Just pool is not clean
10,0 Ottimo
Punti positivi: Very nice and huge room
Punti negativi: Always humid
7,9 Buono
Punti negativi: We were not informed about the contruction works between the pool and the beach which were obnoxiously loud. Didnt help that there was loud music playing at the pool area incessantly during the day.
9,6 Ottimo
Punti positivi: We stayed there for 5 nights for our honeymoon. We really loved the food. There were tons of options to go with. And also staff was really kind. They also made couple of surprises for a honeymoon couple.
Punti negativi: The sea had a bit too much seaweed in the first couple of days but we then swam.
10,0 Ottimo
Punti positivi: We celebrated our honeymoon here around first week of September. We selected this resort because they have a turtle conservation project (they look after the turtle eggs) within the property- which is really a plus point for us. We managed to relax and unwind during our stay here. Whenever we wanted to do some activities, the resort had some activities lined up for their guest- so we were not bored at all even if we stayed 3 straight days at the resort. The personal touches they offer, even without requesting, such as they gave us a "See you soon" cake on our last night's stay. It was really heartwarming! We didn't tell them we were leaving the next day. The service was outstanding. The resort staff were really making sure that the hotel lives up to its standards. We noticed hardwork the staff in the background- those cleaning the sun beds or those cleaning the escalators in the morning needed some praise as well. We are sure there are other staff in the background who makes sure the cleanliness of the resort is well maintained. Kudos to all the staff! The food was excellent as well! I have never felt so full in my life. Great variety of food and drink choices. Yes there is an ongoing works near the pool, hence the loud music to cover the drilling noises. But it didn't bother us. We were busy swimming, sun-bathing and eating by the pool. And oh, the beach was gorgeous! White sand and immaculate blue beach.
Punti negativi: One thing though, we only stayed for less than a week and we did not get the chance to book to their steak house restaurant as it is always full. Would it be possible to be more flexible with this? We wanted to try it in our last few days but we were turned down. We told them that on certain day we were out and couldn't reserve on the dedicated time (2-3PM) but asked if they can accommodate us some other time. There should be something that could check if a guest has tried the restaurant during their stay. I am sure other guests are able to eat there more than once during their stay. Another reason for the 9 score was due to the fact that our toiletries was not topped up regularly. On our first day, we were inside the room when our room was supposed to get cleaned. So we asked the housekeeper to go back. Yes, he cleaned the room but didn't supply us with shampoo and soap, etc. We have to ring the operator to request for extra supply after realising the next day that we do not have enough toiletries. The staff took 30-45 mins. to deliver it to our room. As we were keen to get moving on our second day, my husband has to go down to the reception to request for toiletries again. Not realising that it has been delivered. A minor mishap, but better communication among staff will help improve this.
10,0 Ottimo
Punti positivi: The food quality and variety were great. Every restaurant gave us a special dessert when we told them we were celebrating our anniversary. The staff was so incredible and beyond accommodating. The pools were really nice and warm! Everything overall was awesome.
Punti negativi: The pools close at 8pm, which is a tad early, but that's when the sun set so I understand. Also, a few a the bars (including the swim up bar) were all closed for construction.
9,6 Ottimo
Punti positivi: People, people, and people. They are very hospitable, always smiling and go the extra mile. I felt pampered.
Punti negativi: There was construction in the property that was noisy and inconvenient to go around. Also, lack of availability of affordable taxis that take credit cards too. Paid $250 USD for a trip to a theme park and back.
9,2 Ottimo
Punti positivi: Pasti in generale buoni e abbondanti, tutti i ristoranti inclusi nell'offerta, anche quelli alla carta. Stanze grandi e pulite. Posto molto bello.
Punti negativi: Un po' affollato ma è normale per la grandezza dell'hotel, in ogni caso tutti i servizi funzionano a dovere.
7,1 Buono
Punti positivi: The hotel has a good location. The excellent service and the super nice and attentive employees made us feel really special. The food was really good and the entertainment group did a very good job. The combination of these three pros made us to avoid the cons and really consider to go back in the future. Hope they decide to do some upgrades to the rooms, the theater and the swimming pool pretty soon.
Punti negativi: We never imagine that, as soon as we arrived, they are going to schedule an appointment for selling a membership. We understood that we just booked a vacations in a regular hotel. In addition, the room was little bit smaller than spected. We didn’t like the bathroom set up at all (not much privacy) because it just have a shower with a door and another little room for the toilet. Also the room and also the theater has a kind of mold and old stuff odor.
9,6 Ottimo
Punti positivi: Where to begin, exceptional stay here at the fiesta Americana CONDESA Cancun. From the moment we checked in to the moment we left the staff were impeccable and made us feel so welcome during our stay. Restaurant wise the Mexican was probably our favourite Restaurant. The pool is really good and the entertainment is there playing songs all day. The swim up bar is quality! If you want a beach day it's literally just off the hotel..whitest of sand. Overall my partner and i had a great time here celebrating our engagement
Punti negativi: Nothing
Hyatt Ziva Cancun - Cancún - Camera da letto
9
9,1 Ottimo (5.973 recensioni)
542 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort si trova a pochi passi da Spiaggia di Gaviota Azul e Delphinus Dreams. Spiaggia Forum e Spiaggia di Caracol si trovano ugualmente a meno di 5 minuti di distanza.
10,0 Ottimo
Punti positivi: Il personale era molto disponibile. Molte scelte alimentari diverse. La camera nella torre turchese era la più bella che la nostra famiglia abbia mai visto. La piscina e la spiaggia sono semplicemente perfette! Consiglierei a chiunque vada a Cancun.
10,0 Ottimo
Punti positivi: Il personale, la struttura, i servizi, e il paesaggio sono incredibili
9,4 Ottimo
Punti positivi: Spiaggia Nord e piscina, ottimo cibo (a volte era freddo ma buono il gusto), Spa.
Punti negativi: Wifi intermittente e TV via cavo, supplemento per persona aggiuntiva.
10,0 Ottimo
Punti positivi: Everything was perfect - beautiful location, big variety of activities and restaurants. Everyone was super nice and friendly. Great value for money! I recommend it - totally worth it!
10,0 Ottimo
Punti positivi: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Punti negativi: Absolutely nothing, would go back again, in a heartbeat!!!
8,8 Ottimo
Punti positivi: Excellent service and pools, great variety of food.
Punti negativi: The beach is below expectations. A bit noisy neighbors (very heavy foot steps).
10,0 Ottimo
Punti positivi: ALL WAS PERFECT !
10,0 Ottimo
Punti positivi: Amenities, pool, beaches, restaurants, rooms, personnel
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: There are many restaurants in the hotel, and all inclusive. You can eat everything when you want.
10,0 Ottimo
Punti positivi: Beautiful setting, located in a great spot with gorgeous views and calm waters. Lots to do.
Punti negativi: The desserts were terrible. Need to hire I pastry chef. Food overall was average.
10,0 Ottimo
Punti positivi: Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus
Punti negativi: Only thing that could’ve been better was the cleanliness of the beach. But the seaweed is typical for this part of the year
10,0 Ottimo
Punti positivi: evrything! the best hotel ever.
Punti negativi: nothing
10,0 Ottimo
Punti positivi: Tutto!!!! Tutto perfetto
10,0 Ottimo
Punti positivi: The beach front access and cleanliness was superb.
Punti negativi: There was nothing we didn’t like. Everything was wonderful.
7,1 Buono
Punti positivi: La posizione a Punta Cancún, è un vantaggio per la presenza ormai costante delle alghe in tutta la zona..
Punti negativi: Siamo tornati dopo 2 anni e tutto è peggiorato: livello della ristorazione sceso; pulizia drasticamente peggiorata, le piscine il pomeriggio erano sporchissime; il livello di manutenzione è peggiorato; i lettini in spiaggia ed in piscina sono ormai fatiscenti; sabbia sempre sporca con la presenza di sigarette e piccoli rifiuti di carta o plastica. Nella nostra camera, molto umida, c’era un orribile cattivo odore di muffa!
Secrets The Vine Cancun Adults Only - Cancún - Camera da letto
10
9,1 Ottimo (4.468 recensioni)
484 €+
Generale Recensioni
A breve distanza dalla spiaggia di Cancún, questo hotel adiacente a un campo da golf si trova a 15 minuti a piedi da Spiaggia Ballenas e Aquaworld. Interactive Aquarium Cancún e La Isla Shopping Mall si trovano ugualmente a meno di 3 km di distanza.
9,7 Ottimo
Punti positivi: Tutto è di prim'ordine.
Punti negativi: Posizione della camera era orribile.
10,0 Ottimo
Punti positivi: Tutto era fantastico!
Punti negativi: Il nostro lavandino oltre scorrevano nel la nostra seconda camera
8,5 Ottimo
Punti positivi: Le camere sono meravigliose, la vista è fantastica, i servizi sono ottimi per una vacanza.
Punti negativi: Il cibo nei ristoranti è davvero cattivo, i piatti sono estremamente piccoli, il cibo è poco cotto e il servizio è anche piuttosto cattivo. È un peccato perché i ristoranti sono tutti molto belli e l'hotel è bellissimo.
10,0 Ottimo
Punti positivi: Tutto è andato ben oltre le nostre aspettative! INCREDIBILE! Una vera esperienza da sogno! Lo consiglio a chiunque al 100%
8,5 Ottimo
Punti positivi: Un'ottima camera junior suite Una bella spiaggia Il personale era fantastico
Punti negativi: Pensateci 2 volte se viaggiate da soli. Questo hotel era per coppie e famiglie.
8,0 Ottimo
Punti positivi: Buon cibo
Punti negativi: Personale scortese e poco professionale
10,0 Ottimo
Punti positivi: Questo posto è incredibile. Ci siamo sentiti come dei re una volta che siamo arrivati. Le attrezzature sono di prim'ordine. Hotel bellissimo, con viste mozzafiato da tutte le camere. Il cibo era delizioso. Il personale era cordiale. Il personale di intrattenimento era eccezionale. Altamente raccomandato. Vorrei scegliere questo hotel ogni volta che mi trovo a Cancun.
Punti negativi: C'erano alcune formiche nella nostra camera, ma che probabilmente è normale per la maggior parte dei luoghi in Messico. Il cercare di rimanere al di sopra di esso. La connessione Wifi era incredibilmente lento se non inesistente. Provate a trovare un piano internazionale di dati che non vite sulle tariffe.
10,0 Ottimo
Punti negativi: Presentazione di vendite club vacanze.
10,0 Ottimo
Punti positivi: Mi è piaciuto molto l'Hotel e i giardini. Spiaggia, era perfetta. Il servizio è di prima classe superiore e attento a tutte le esigenze. Ha avuto un problema con la nostra camera ed era gestito in pochi minuti. Il cibo è buono e o eccezionale. Sono stato qui per un alleggerimento con un grande gruppo e un sacco di divertimento, con un non preoccupatevi del mondo.
10,0 Ottimo
Punti positivi: Il cibo, la spiaggia, hotel, personale attento.
Punti negativi: La donna delle pulizie ci ha rubato 100 dollari. Non molte prese elettriche
10,0 Ottimo
Punti positivi: L'hotel era molto bello. Tutto era molto pulito. Avevano eccellente servizio clienti. È in grado di prevedere le esigenze ed erano Johnny sul posto. Il personale era super cordiale e molto felice.
Punti negativi: Niente a che non piace.
3,1 Mediocre
Punti positivi: Le strutture erano belle.
Punti negativi: Terribile esperienza nel complesso. Incrinato il mio dente sul cibo del servizio in camera e nessuno sembrava interessarsi. Tutto Il viaggio è stato un incubo.
9,0 Ottimo
Punti positivi: The customer service (the people) were very friendly. The food was amazing. We felt very safe.
Punti negativi: The Dragon restaurant in the hotel.
10,0 Ottimo
Punti positivi: Beautiful place and friendly staff.. EXCELLENT ..
9,6 Ottimo
Punti positivi: Hotel staff very friendly, the room very comfortable, good food quality and high variety of beverages! In overall, exceeded my expectations.
Punti negativi: The beach was dirty with sargaco
10,0 Ottimo
Punti positivi: Being fairly close to everything we needed!
Punti negativi: Some of the food choices
7,0 Buono
Punti positivi: Upgraded room means better service
Punti negativi: Restrictions on dinner based on your shoes
5,8 OK
Punti positivi: The room
Punti negativi: If you are looking for good service and good food and drinks, don't come to this hotel. The staff is rude, the food and drinks have a very low quality.
10,0 Ottimo
Punti positivi: It was beautiful, great service.
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: I liked how attentive all the staff was to everything. Whatever we needed they were already on top of it. The food everywhere was so good, as well as all the drinks.
Punti negativi: No complaints!
10,0 Ottimo
Punti positivi: The property by far was one of the cleanest well maintained resorts I have ever stayed at. The customer service from the staff was beyond amazing. I stayed in a preferred Junior Suite Room on the 24th floor, the views were amazing. Loved the resort so much I’ve actually already booked to come back next year.
Punti negativi: Honestly can’t think of anything bad about the property.
10,0 Ottimo
Punti positivi: Very nice hotel, great staff and amenities.
Punti negativi: The food can definitely use improvement
9,0 Ottimo
Punti positivi: Gorgeous resort with good food and good service. It's a luxury all-inclusive resort.
Punti negativi: Glass stall bathrooms in the rooms offered no privacy. Also, the poolside entertainment was sporadic. Would be better if music was played at just one of the 4 pools theoughout the day.
10,0 Ottimo
Punti positivi: The master suite was AMAZING!! Got a complimentary upgrade for our honeymoon and the whole experience was just perfect..
Hyatt Zilara Cancun - Adults Only - Cancún - Edificio
11
9,1 Ottimo (3.493 recensioni)
498 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort nel quartiere dei cinema/teatri si trova a 2 km da Spiaggia di Chac Mool, La Isla Shopping Mall e Interactive Aquarium Cancún. Spiaggia Forum e Centro convegni di Cancún si trovano ugualmente a meno di 3 km di distanza.
10,0 Ottimo
Punti positivi: Il personale è stato sempre gentile e molto attento. Splendido resort.
10,0 Ottimo
Punti positivi: Tutto è perfetto!!
10,0 Ottimo
Punti positivi: Tutto era perfetto, questo hotel è ottimo. Ogni dettaglio è stato curato. Che splendido soggiorno!
10,0 Ottimo
Punti positivi: Bellissima vista a bordo piscina della spiaggia Camera confortevole con vista straordinaria della piscina e della spiaggia Il personale era molto cordiale!
Punti negativi: Ottimo cibo, se siete amanti del pesce. Se no, potreste non apprezzare le altre opzioni disponibili. Spice dovrebbe aggiungere tostadas nel loro menu della colazione!
10,0 Ottimo
Punti positivi: Servizio impeccabile! Molto pulita la spiaggia! Buon cibo! Le camere sono stupende! Mi è piaciuto molto la parte "solo per adulti"! Una vacanza perfetta!!
Punti negativi: Non c'è nulla che non mi è piaciuto!
8,8 Ottimo
Punti positivi: Ci è piaciuto il cibo e il servizio era eccellente
Punti negativi: Non c'era un bar notturno e niente da fare dopo le 9 di sera. C'era poca scelta di ristoranti per la cena
10,0 Ottimo
Punti positivi: Best sulla strip
9,7 Ottimo
Punti positivi: I massaggi presso la spa erano incredibili!
7,7 Buono
Punti positivi: Cibo buono e tutto il resto.
Punti negativi: Camera con due letti separati. Scomodo.
8,8 Ottimo
Punti positivi: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.
10,0 Ottimo
Punti negativi: Esigenze intrattenimento più ore di notte.
9,7 Ottimo
Punti positivi: Servizi fantastici e personale incredibilmente accogliente. I pasti erano eccezionali e ogni richiesta veniva gestita prontamente e rapidamente. Consiglio vivamente questo Hyatt!! L'aspetto per soli adulti lo rende un ambiente più sereno e rilassante per singoli o adulti che vogliono rilassarsi.
10,0 Ottimo
Punti positivi: Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.
10,0 Ottimo
Punti positivi: Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Punti negativi: Everything was perfect , the only down side was that they were filming a movie on site so I feel Like I didn't get to fully appreciate the resorts lobby area .
3,0 Mediocre
Punti positivi: LOTS ACTIVITIES.
Punti negativi: SOME RESTAURANTS NEED FEE, AND POOR STAFF EXPERIENCE. SO MANY REPAIR. ROOM IS OLD AND DIRTY
10,0 Ottimo
Punti positivi: Everything
10,0 Ottimo
Punti positivi: Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.
Punti negativi: Nothing. It was perfect.
10,0 Ottimo
Punti positivi: The rest TOTALLY FINE 100% NEW SPA AMAZING
Punti negativi: Elevator BAD
9,6 Ottimo
Punti positivi: There is a Japanese staff. You can go anywhere wo a wallet in the hotel. Spa is fantastic.
Punti negativi: Some of the food is not good. There is no choice about alcohol beverage.
9,2 Ottimo
Punti positivi: I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.
Punti negativi: Smokers everywhere- blowing it in your face. The hotel should have a policy about this and designate areas if people must smoke. There are areas I saw but i feel like people should not be able to smoke on the beach, or in the areas where everyone gathers for night time activities. Made my head hurt.
10,0 Ottimo
Punti positivi: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
9,6 Ottimo
Punti positivi: Staff are so helpful and really look after you. The facilities are very clean and the hotel is located in a great area. The beach is really nice and well maintained. The food in all the restaurants is really good.
Punti negativi: The room we were staying in originally wasn’t to our liking. We upgraded to a new room for an additional $80 per night and the new room was perfect. It was a recently refurbished room and really well laid out and spacious. Bit disappointed to not have a few more drinks in the mini bar and expected to have spirits in the room which we didn’t?!
9,6 Ottimo
Punti positivi: The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .
Punti negativi: Constant upselling, do you want to rent a cabana, do you want to book a massage, do you want to schedule an excursion?? All day every day upselling.
Live Aqua Beach Resort Cancun - Cancún - Edificio
12
9,1 Ottimo (2.978 recensioni)
522 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo hotel si trova a pochi passi da Museo della Tequila e Interactive Aquarium Cancún. La Isla Shopping Mall e Aquaworld si trovano ugualmente a meno di 3 km di distanza.
10,0 Ottimo
Punti positivi: Hotel bellissimo, cibo delizioso, posizione eccellente. Lo consiglio vivamente!
Punti negativi: Il personale è riservato ad un massimo-vendere altri prodotti
6,0 Buono
Punti positivi: Il cibo non era buono , il posto dovrebbe essere rinnovato
10,0 Ottimo
Punti positivi: Un posto fantastico, ho incontrato i miei bambini per una vacanza rilassante! Il personale è cordiale, disponibile senza essere invadenti. Il posto è pulito, bello e rilassato. Persone provenienti da tutto il mondo per incontrare e la varietà di cibo e divertirsi.
Punti negativi: Questa volta non era troppo affollato, ma altre volte era molto pieno sopratutto in piscina. Ci siamo andati perché ci piace il posto e abbiamo fatto un ottimo affare tramite Kayak, ma non ci potevamo permettere il prezzo normale. Se sapessi di non trovare un soggiorno affollato, ci tornerei subito.
6,2 Buono
Punti positivi: L'hotel dovrebbe esser uno dei migliori di Cancun, ma è una grande delusione
8,8 Ottimo
Punti positivi: Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Punti negativi: Only 1 breakfast restaurant choice
9,6 Ottimo
Punti negativi: Food
9,6 Ottimo
Punti positivi: The staff are all very friendly, pools are fantastic, free foot massage with cabana was very relaxing, love the spa-like aroma throughout
Punti negativi: Schedule of events and restaurant options not always accurate
10,0 Ottimo
Punti positivi: Super well located, clean and the food was great!
Punti negativi: The sushi station was delish, but it could be faster in the service.
9,6 Ottimo
Punti positivi: Resort molto bello, personale sempre disponibile. Ristoranti ottimi con diverse scelte di menù sia a buffet che alla carta (tutti i ristoranti sono inclusi nel pacchetto all inclusive tranne uno).
Punti negativi: Aria condizionata forte in tutta la struttura, ma a Cancun è cosa comune in tutti i posti!
10,0 Ottimo
Punti positivi: Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Punti negativi: Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
9,2 Ottimo
Punti positivi: There was beautiful view to the ocean, nice beach and pool area, nice sunny weather. there are many possibility to have an excursion (snorkeling, maya ruins, etc).
6,3 Buono
Punti positivi: -*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
Punti negativi: -*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
10,0 Ottimo
Punti positivi: Beautiful hotel and grounds. Great food and employees.
Punti negativi: No complaint at all.
8,5 Ottimo
Punti positivi: I LOVE THE FACT THE HOTEL WAS RECENTLY BUILT AND IS VERY POSH. LOVE THE DECOR THROUGHOUT THE HOTEL. THERE ARE 3 MALLS RIGHT ACROSS THE STREET WHICH MADE IT CONVENIENT TO GET SLIP AWAY FOR SITESEEEING.
Punti negativi: ALL STAFF WAS KIND, HELPFULL AND PLEASANT except FOR "JOSE" LOCATED NEAR THE SEAFOOD DINER. HE WAS RUDE AND UNATTENTIVE MOST OF MY TIME THERE.
10,0 Ottimo
Punti positivi: Tutto perfetto! Al nostro arrivo ci è stato proposto un upgrade nella suite "viento", a dir poco stupenda, con balcone vista fronte mare, jacuzzi e super moderna! La struttura bellissima sul mare, pulitissima e con un grande giardino sempre ben tenuto, con molti bar e ristoranti. Il migliore secondo noi il Siete dove ci è capitato spesso di fare colazione/pranzo/cena. Un particolare grazie va a tutto il personale, sempre molto gentile, sorridente, professionale, e disponibile a tener conto di ogni nostra richiesta. Un grazie particolare a Marco Antonio del Siete Restaurant x i suoi smoothies deliziosi e a Carla del Concierge! Grazie mille Live Aqua! Y hasta luego!
9,6 Ottimo
Punti positivi: Never thought that this hotel will be so good! Italian, Japanese, Mexican and allot more food! The variety is big. You will not get hungry. 24 hours room service works fine. Room + hotel is very clean! They cleaned my room 2-3 times a day! Wifi is great!
Punti negativi: Nothing
JW Marriott Cancun Resort & Spa - Cancún - Edificio
13
9,1 Ottimo (1.954 recensioni)
268 €+
Generale Recensioni
Se decidi di alloggiare presso JW Marriott Cancun Resort & Spa di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Aquaworld e Interactive Aquarium Cancún. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta da e per l'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Tutto era fantastico. Il personale era meraviglioso. Cibo incredibile. Servizio impeccabile
Punti negativi: Piscina e Spiaggia ingresso puzza tappeto bagnato.
2,8 Mediocre
Punti negativi: Sono stato discriminato
10,0 Ottimo
Punti positivi: Il servizio era molto buono
8,0 Ottimo
Punti positivi: L'atmosfera generale, personale gentile, ottima posizione.
Punti negativi: Nessuno
10,0 Ottimo
Punti positivi: Best hotel I have ever stayed in, and I travel a lot. Discrete luxury is the theme of hotel decoration, management and service. The rooms are spacious and bright, beds and pillows very comfortable. Bathrooms are no less than decadent, special mention to motion-detection peripheral lighting. The service level is extraordinary, everyone goes above and beyond the required, this place is very well organised and managed. Suitable for both rest and work.
Punti negativi: Despite many restaurants, there was little Mexican food available (other than TexMex), and few lunch places.
9,6 Ottimo
Punti positivi: Clean, spacious and modern
8,8 Ottimo
Punti positivi: Loved the pool and jaccuzi. Great buffet breakfast. Lovely hotel and nice staff.
10,0 Ottimo
Punti positivi: the staff are the best; we welcoming
Punti negativi: no
9,6 Ottimo
Punti positivi: Safety Clean Food The pool Room is very well decorated We relaxed a lot , love this hotel !
Punti negativi: Nothing , thank you Marriott
10,0 Ottimo
Punti positivi: Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!
10,0 Ottimo
Punti positivi: We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.
9,0 Ottimo
Punti positivi: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Punti negativi: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
10,0 Ottimo
Punti positivi: Classy, staff was professional and friendly, food was delicious..also 150 flavors of margarita!
Punti negativi: nothing
9,6 Ottimo
Punti positivi: Everything
10,0 Ottimo
Punti positivi: Just perfect and even better if you book the Club 91 package
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Excellent breakfast and the accommodations superb thanks
Punti negativi: Longer stay
The Ritz-Carlton Cancun - Cancún - Edificio
14
9,1 Ottimo (1.847 recensioni)
432 €+
Generale Recensioni
Durante il tuo soggiorno presso The Ritz-Carlton, Cancun a Cancún (Zona Hotelera), sarai a 5 minuti di auto da Centro commerciale Luxury Avenue e Aquaworld. Potrai usufruire di un business center, servizio auto o limousine e quotidiani gratuiti nella hall. Stai pianificando un evento a Cancún? Presso questo resort avrai a disposizione 27000 metri quadrati di spazio con un centro congressi. Potrai usufruire di una navetta da e per l'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con posti limitati.
10,0 Ottimo
Punti positivi: Ottimo servizio che è impareggiabile. Un'atmosfera molto calda e accogliente
7,1 Buono
Punti positivi: Pulito Tranquillo Posizione
Punti negativi: Spa non è da 5 stelle Scelta limitata di ristoranti
10,0 Ottimo
Punti positivi: La reception
9,6 Ottimo
Punti positivi: The staff was so friendly and helpful. The hotel is beautiful and the food delicious. Will definitely be coming back!
10,0 Ottimo
Punti positivi: Breakfast excellent. All facilities and services- Excellent! Hospitality- most Excellent! If ever I get married, I'm coming right back for a 2 week stay!
Punti negativi: None. Keep up the good work!
9,6 Ottimo
Punti positivi: Old fashion hospitality. From the desk,staff on arrival colette and others at check,in. Through out stay and checkout. The entire,stay throughout
Punti negativi: The loud lounge entertainment Good. Singer. But crasy loud that we decided not to have a night cap
10,0 Ottimo
Punti positivi: loved everything. lovely experience
10,0 Ottimo
Punti positivi: Excellent service. Everyone one was friendly and attentive.
Punti negativi: There were a lot of seaweed on the shore. Aside from that everything was perfect.
9,6 Ottimo
Punti positivi: Everything was wonderful
Punti negativi: I was given one room in the third floor and there were bugs coming from the balcony. I was moved to a room in the 4th floor but there was a bad smell coming from the AC.
10,0 Ottimo
Punti positivi: The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Punti negativi: Nothing. It was absolutely perfect.
10,0 Ottimo
Punti negativi: Cibo della cena in spiaggia davvero immangiabile. È un problema di tutta Cancun comunque. Si mangia davvero malissimo. La nostra cazuela de pescado era terribile. Il pesce sapeva di acido fenico , il riso era insapore ed acquoso, il polpo gommoso e stantio. Il personale di una cortesia unica e veramente commovente. Ma devono rivedere la loro gastronomia completamente. Anche il bar non eccelle: margarita e piña colada piuttosto cattive, bloody mary insapore fatto con succo di pomodoro di infima qualità. Peccato perché l’hotel è di alto livello e la spiaggia bellissima. Un ottimo rifugio dove scappare per rilassarsi veramente.
10,0 Ottimo
Punti positivi: Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Punti negativi: Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
9,2 Ottimo
Punti positivi: The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
9,6 Ottimo
Punti positivi: I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
9,6 Ottimo
Punti positivi: Food was amazing. Staff attentive, all round great stay as usual
Beach Palace - Cancún - Camera da letto
15
9,1 Ottimo (1.701 recensioni)
442 €+
Generale Recensioni
Questo resort a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Area archeologica di Yamil Lu'um e Interactive Aquarium Cancún. La Isla Shopping Mall e Spiaggia Forum si trovano ugualmente a meno di 3 km di distanza.
6,2 Buono
Punti positivi: Posizione sulla spiaggia
Punti negativi: Abbiamo avuto difficoltà a trovare cibo vegetariano, avevamo due letti di dimensioni standard, non comodi per un gruppo di 4 persone, potevamo avere solo un letto extra portatile.
8,0 Ottimo
Punti positivi: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Punti negativi: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
8,8 Ottimo
Punti positivi: The Room was great! Beds were super comfortable. The kids loved the little kids center. Beach was clean and beautiful!! And the scents in the lobby is sooooo wonderful, I just loved walking through the doors.
Punti negativi: This was our first vaca with our kids (9,6). We typically stay at the Sun Palace (kid free) so the difference there was obvious. The restaurants were so busy that the wait time would be over an hour. So we ended up eating room service just about every meal except breakfast.
2,0 Mediocre
Punti positivi: Beach.
Punti negativi: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10,0 Ottimo
Punti positivi: Palace Resorts are always an enjoyable experience
Punti negativi: No
Royal Service at Paradisus Cancun - Cancún - Piscina
16
9,1 Ottimo (1.351 recensioni)
398 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort si trova a pochi passi da Spiaggia Ballenas e Aquaworld. Spiaggia Playa Delfines e Museo Maya Cancún si trovano ugualmente a meno di 3 km di distanza.
10,0 Ottimo
Punti positivi: My stay here was way beyond my expectations. Since I was a kid I wanted to stay in this hotel because it was appearing in some telenovelas that were widely popular in my country. I had amazing experience, everything was spectacular, from check in to rooms, food, view.
10,0 Ottimo
Punti positivi: The royal service is amazing. Was perfect
8,8 Ottimo
Punti positivi: The staff was great!
Punti negativi: That our room didn’t have a jacuzzi tub

I migliori hotel di Cancún vicino a Centro de Convenciones de Cancún

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Riu Palace Las Americas - Cancún - Edificio
1
9,2 Ottimo (4.091 recensioni)
302 €+
Generale Recensioni
Alloggia sulla spiaggia di Cancún, in questo resort adiacente a un campo da golf si trova a pochi passi da Centro commerciale Plaza Caracol e Spiaggia di Caracol. Centro convegni di Cancún e Spiaggia Forum si trovano ugualmente a meno di 10 minuti di distanza.
10,0 Ottimo
Punti positivi: Era tutto eccezionale. All inclusive è migliore.
Punti negativi: Difficile trovare qualcosa che è stato male. Ci ritornerei.
10,0 Ottimo
Punti positivi: Camere pulite e personale cortese
Punti negativi: La pioggia
8,2 Ottimo
Punti positivi: Il personale più cordiale che abbia mai incontrato.
10,0 Ottimo
Punti positivi: Tutto. La camera per i servizi. Le persone erano molto disponibili e cordiali!
Punti negativi: Niente. Tutto era fantastico!
10,0 Ottimo
Punti positivi: love the location, walk to the beach.
Punti negativi: the rooms have so thin walls.
10,0 Ottimo
Punti negativi: Every thing
1,0 Scadente
Punti positivi: The staffs are terribly rude,they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
9,4 Ottimo
Punti positivi: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Punti negativi: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
9,0 Ottimo
Punti positivi: people there are very nice and friendly and helpful
10,0 Ottimo
Punti positivi: The staff was super helpful and the service was great
Punti negativi: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9,0 Ottimo
Punti positivi: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Punti negativi: Need one more stair from the beach on the other side and one restroom
2,0 Mediocre
Punti positivi: The best thing is the Beach front area and the views in the room
Punti negativi: The food, no real room service, room was dirty,no bottled water or things stocked. Felt like we had to tip all the time. couldn't get breakfast room service or coffee up to the room. breakfast buffet ends at 1030a, too early. crap drinks by the pool
10,0 Ottimo
Punti positivi: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Punti negativi: No
10,0 Ottimo
Punti positivi: We love the restaurant, the room, the services...Everything
Punti negativi: The day I have to leave
10,0 Ottimo
Punti positivi: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Punti negativi: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
10,0 Ottimo
Punti positivi: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Punti negativi: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Generale Recensioni
Soggiornando presso Grand Fiesta Americana Coral Beach Cancun di Cancún (Zona Hotelera), ti troverai a pochi passi da Spiaggia Forum e da Spiaggia di Caracol. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta dall'hotel all'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Siamo stati qui per un viaggio di 10 anni. Era un resort di classe che ci è piaciuto molto perché aveva uno stile diverso da quello degli stereotipati resort primaverili. Camere, ristoranti, piscina, spiaggia, tutte molto spaziose ed eleganti.
2,0 Mediocre
Punti positivi: Mi piace la struttura
Punti negativi: Non mi è piaciuto il personale! Avevo pagato per il mio soggiorno in kayak e sono arrivato in hotel tardi e il personale non mi ha permesso di fare il check-in
10,0 Ottimo
Punti positivi: Tutto era squisito!! Ho portato mio marito per il suo compleanno 40 °. Il servizio era perfetto tutto intorno. Le persone sono così gentili e accomodanti. Il mare era stupendo... rilassanti, perfezione tutto!!
Punti negativi: Niente!
8,0 Ottimo
Punti negativi: Il servizio di navetta
8,8 Ottimo
Punti positivi: Il personale era eccellente, molto attento e disponibile e soprattutto bilingue. Ci siamo stati a marzo e il tempo è stato ottimo, ma la spiaggia è ombreggiata abbastanza presto nel pomeriggio. Abbiamo dovuto continuare a muoversi intorno alla piscina per stare al sole. Per fortuna il villaggio non era pieno, quindi non era un problema. Non abbiamo mangiato al buffet, ma ordinata dal menu e il cibo era molto buono.
8,0 Ottimo
Punti positivi: Ottima spiaggia anche se fa ombra a partire dalle 3:00 alle 22:00. Il personale è cordiale. Incredibile ristorante Basilic. Le bustine di tè e caffè in camera si pagano come se fossero minibar. Bisogna pagare per usare la palestra e il centro benessere, anche se la camera in cui ho alloggiato era US$500 a notte!
9,7 Ottimo
Punti positivi: Si trova proprio sulla spiaggia, con molte piscine e bar dove rilassarsi. Il personale è molto professionale e > 90% bilingue. C'è anche un capanno per sport acquatici alla fine della spiaggia dove è possibile noleggiare moto d'acqua, parasailing, jet pack acqua, ecc
Punti negativi: Se andate qui in bassa stagione, come abbiamo fatto noi, vorrei notare che il lato posteriore dell'hotel (dove si trovano tutte le piscine e la spiaggia) NON si affaccia sul sole!! Così diventa scuro un po 'presto per il nostro gusto. Il sole è sceso dietro il grande hotel alle 15:00 ogni giorno. Abbiamo iniziato a svegliarci alle 8:00 per ottenere il massimo dalla nostra giornata, una volta che abbiamo dormito troppo e abbiamo scoperto il modo più difficile.
10,0 Ottimo
Punti positivi: La posizione era ottima, A 5 minuti a piedi da Coco Bongo area ma comunque tranquillo. il servizio era perfetto, il personale era molto gentile e ha sempre chiesto se avevamo bisogno di qualcosa. La spiaggia dell'hotel è incredibile e molto comodo per andare nell'area della piscina. La camera era perfetta, pulita, confortevole
Punti negativi: Acqua e caffè in camera non dovrebbe essere con supplemento.
10,0 Ottimo
Punti positivi: Il servizio è perfetto
8,0 Ottimo
Punti positivi: Buone piscine e accesso alla spiaggia
Punti negativi: Tutto era extra, niente compreso, restrizioni di fuori cibo e bevande
10,0 Ottimo
Punti positivi: Mi è piaciuta molto la posizione. Il personale era meraviglioso, soprattutto la passeggiata fino bar. La colazione a buffet era eccellente.
10,0 Ottimo
Punti positivi: It was beautiful and spotlessly clean. From the lobby, spa, and other public portions of the building to the rooms, everything was perfect. The pools and beach were lovely and the staff and service was wonderful.
Punti negativi: The music at the pool. No music at all would be my preference, just the sounds of the surf and the water features in the pools. But if music is necessary, then we would have preferred some actual music, and not the noise that was played. Also, the food at the outdoor restaurant and the La Joya restaurant was just mediocre, at best. The buffet was very nice, but we didn’t try Le Basilic due to the other places not being very good. Given that they don’t want you to bring food in, they should serve better food at their restaurants. We would have been happy to never leave the resort if the food had been better.
10,0 Ottimo
Punti positivi: Friendly, clean, beautiful view from our rooms and a lovely beach!
Punti negativi: I didn’t like being approached on arrival by a woman selling something (timeshare?) and wanting us to attend a 45 minute breakfast meeting. Having said that, she was very nice and polite.
10,0 Ottimo
Punti positivi: Yes,finest hotel in Mexico/Cancun
Punti negativi: Nothing, perfect vacation
10,0 Ottimo
Punti positivi: Everything...
Punti negativi: The pool and beach weren't open 24 hrs.
3,8 Mediocre
Punti positivi: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
Punti negativi: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
10,0 Ottimo
Punti positivi: What’s not to like, this hotel was very professional and had great costumer service. The view was breathtaking and the food was delicious. I would consider on coming back for another stay.
10,0 Ottimo
Punti negativi: Great location and an amazing hotel
9,6 Ottimo
Punti positivi: My first experience in cancun with this hotel will definitely have me coming back with more people. The guy who greeted me in concierge on September 19th 2019 is worth every penny spent at this resort.
Punti negativi: The concierge service was superb, their help with transportation was great and security, i felt at home with their service, they remembered my name. It was a relaxed environment. I would recommend them even though the house keeping stole my phone charger. Outside of her it was an amazing experience. The room service is second to none.
10,0 Ottimo
Punti positivi: The beach, the Service, the location.
Punti negativi: They don’t accept Discover.
10,0 Ottimo
Punti positivi: The staff was amazing, the toilet paper smelled so good, the location was perfect, the spa experience changed my life. I am recommending everyone I know to go see you!
Punti negativi: Nothing, every single thing was perfect!
8,0 Ottimo
Punti positivi: Location and pools
Punti negativi: Everything wasn't included. For a higher price but everything included would be great.
10,0 Ottimo
Punti positivi: very professional staff
Punti negativi: nothing
Riu Cancun - Cancún - Edificio
3
8,8 Ottimo (5.528 recensioni)
246 €+
Generale Recensioni
Alloggia sulla spiaggia di Cancún, in questo resort adiacente a un campo da golf si trova a pochi passi da Centro commerciale Plaza Caracol e Spiaggia di Caracol. Centro convegni di Cancún e Spiaggia Forum si trovano ugualmente a meno di 10 minuti di distanza.
9,0 Ottimo
Punti positivi: The many pools and location of the resort
Punti negativi: It didnt offer room service, and really didnt have a place to get activity stuff.
9,0 Ottimo
Punti positivi: Location and variety
Punti negativi: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
10,0 Ottimo
Punti positivi: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Punti negativi: Food was okay, nothing great.
10,0 Ottimo
Punti positivi: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Punti negativi: Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
10,0 Ottimo
Punti positivi: Location view shows food
Punti negativi: Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
8,0 Ottimo
Punti positivi: Balcony with ocean view
Punti negativi: the pools closed at 7:00 pm
9,0 Ottimo
Punti positivi: Great location... close to bars and shops Friendly staff
Punti negativi: More entertainment at night for guests
10,0 Ottimo
Punti positivi: As expected, brilliant
4,0 OK
Punti positivi: The staff!! They were outstanding!
Punti negativi: How early the pools close. The temp of the pools was too warm. The lack of beer choices.
10,0 Ottimo
Punti positivi: location
Punti negativi: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
10,0 Ottimo
Punti positivi: The location . The pools and the staff was friendly.
Punti negativi: The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
9,0 Ottimo
Punti positivi: The outstanding, friendly staff and the location.
Punti negativi: The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
Krystal Grand Punta Cancun - Cancún - Edificio
4
8,2 Ottimo (21 recensioni)
313 €+
7,1 Buono
Punti positivi: Posizione della Spiaggia con pareti di roccia vicino aiuta domare le onde stazionarie. Piscine all'aperto e della spiaggia bella. Tutto il personale è gentile e disponibile.
10,0 Ottimo
Punti positivi: Un luogo pulito e sicuro con personale gentile e disponibile . La posizione è buona. Facile accesso alla vita notturna sulla spiaggia.
7,3 Buono
Punti positivi: La spiaggia
Punti negativi: I tempi di attesa alla reception. E si può sentire il sole all'interno della lobby.
10,0 Ottimo
Punti positivi: L'area della piscina era fantastica, con sedie a sdraio integrate nella piscina, quindi stendermi su una, l'acqua mi copriva appena il corpo ---bello
Punti negativi: I club all'aperto pieni di partner e la musica forte può essere ascoltata in camera di notte
10,0 Ottimo
Punti positivi: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Punti negativi: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4,8 OK
Punti positivi: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Punti negativi: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
4,8 OK
Punti positivi: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
10,0 Ottimo
Punti positivi: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
7,7 Buono
Punti positivi: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
4,0 OK
Punti positivi: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
8,0 Ottimo
Punti positivi: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Punti negativi: It was all most enjoyable and relaxing.
8,0 Ottimo
Punti positivi: Assolutamente centrale rispetto ai locali per la cena e per la serata. Sul mare, bellissima spiaggia attrezzata e comodo per lo shopping con 10 minuti di taxi.
Punti negativi: Nessuno.
5,7 OK
Punti positivi: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Punti negativi: I booked a Regency Club level room expecting something for my money. I got nothing. Everything at the hotel is charged for and I felt like an Economy class passenger paying luxury, first class prices. I was charged for everything from Internet to towels at the pool. This was a horrible, second class service from a first class (supposedly) hotel. I will never again stay at any Hyatt and I am a very, very frequent flyer and traveler.
3,7 Mediocre
Punti positivi: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Punti negativi: Very ineficient stuff to the front desk,i had to change 3 times the room till I had to pay extra for a ocean view room cause the most of the standard rooms are on the front of the hotel and they are very noisy(to close to the air conditioning big,big machine).to much umidity and shits smell
3,4 Mediocre
Punti positivi: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Punti negativi: This hotel is a 3* hotel maximum that is sold as a cheap 5* hotel. It has small rooms and bathrooms (building from the 70-s), very low ceilings, unpleasant smell from the bathroom and from the airconditioning, holes in linen. The baby cot that was given to us looked as if it was eaten by dogs - terrible. If you expect Hayatt 5* luxury - do not stay here.