Hotel a Cancún

Hotel a Cancún

Cerca subito  hotels in  a Cancún confrontando centinaia di siti di viaggio

Cancún, Quintana Roo, Messico
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Informazioni utili

Bassa stagione settembre
Alta stagione dicembre
  Prezzo medio (settimana): 205 €
  Prezzo medio (weekend): 194 €

mese più economico per il soggiorno

15%

si stima una diminuzione dei prezzi

periodo più costoso per soggiornare

27%

si stima un aumento dei prezzi

(prezzo medio nelle ultime 2 settimane)

dom - gio

(notti in settimana)

(prezzo medio nelle ultime 2 settimane)

ven e sab

(notti nel weekend)

Domande frequenti di chi prenota hotel a Cancún

Quanto costa un hotel economico a Cancún?
Gli utenti KAYAK hanno trovato una camera doppia a Cancún per 7 € negli ultimi 3 giorni. Il prezzo medio è di 139 €.
Quanto costa un hotel a Cancún per questa sera?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Cancún per questa notte a partire da 7 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 12 € e hotel 4 stelle a partire da 37 €.
Quanto costa un hotel a Cancún per questo weekend?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Cancún per questo weekend a partire da 7 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 13 € e hotel 4 stelle a partire da 37 €.
Come posso trovare hotel in zona?
Guarda la nostra Heatmaps per trovare il migliore hotel vicino a te.

Dove soggiornare a Cancún?

La nostra Heatmap ti aiuta a trovare l'area perfetta in cui soggiornare a Cancún mostrandoti la vicinanza ai negozi, ristoranti e bar.

I migliori hotel a Cancún

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Generale Recensioni
Con una buona posizione in riva al mare, questo resort tutto compreso si trova a 1,3 km da Terminal dei traghetti Punta Sam e a 5 km da Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Molo di Gran Puerto si trova a soli 7,8 km di distanza.
10,0 Ottimo
Punti positivi: Il cibo, l'atmosfera, le dimensioni e il centro benessere erano fantastici!
Punti negativi: Non potremmo pensare a niente - tranne le più informazioni sul Web site circa nessun bisogno di preoccuparsi per fare le prenotazioni del pranzo, come ottenere un taxi/shuttle dall'aeroporto, il fatto che la sessione di idroterapia prende l'ora completa...
9,1 Ottimo
Punti positivi: Staff was very friendly and accommodating Landscaping beautiful.
Punti negativi: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Ottimo
Punti positivi: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Punti negativi: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Generale Recensioni
Non lontano dalla spiaggia di Playa Mujeres, questo resort adiacente a un campo da golf si trova a 2 km da Terminal dei traghetti Punta Sam e Playa Mujeres. Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Staff and food were excellent. Exceeded our expectations. Beautiful grounds that were immaculately maintained.
10,0 Ottimo
Punti positivi: EVERYTHING!
Punti negativi: I have no complaints.
10,0 Ottimo
Punti positivi: Best staff service and inclusive deal! I am coming back here again!
Punti negativi: There was nothing I did not like about hotel
9,0 Ottimo
Punti positivi: Lovely room. Staff is friendly. We like the ocean, pool, and food.
Punti negativi: Our room is on the ground floor and close to the elevator. The people in the aisle were very noisy & kept us awake until late-night.
10,0 Ottimo
Punti positivi: Best food
3,0 Mediocre
Punti positivi: I spoke to a gentleman upon checkout; however, it was quite late and he assured me that someone would be in touch regarding some issues of service and billing the same day. I have never received any correspondence from the hotel as follow-up.
Punti negativi: Never acknowledged our anniversary even after asking us several times about our reason for visit Continually served items to my wife that she was allergic to after continually expressing those allergens. Incorrect Billing
10,0 Ottimo
Punti positivi: Location, attention to detail.
Punti negativi: Although there were 11 restaurants, the food had a lot of overlapping, especially breakfast.
10,0 Ottimo
Punti positivi: Everything was awesome! The staff was great from hotel employee helping us at initial check in to all the help we received. The beach staff and wait staff was excellent. one of the hotel employee was also a great waiter. Highly recommend.
10,0 Ottimo
Punti positivi: The staff is so warming and so helpful! They go the extra mile.
Punti negativi: That I could not stay longer!
10,0 Ottimo
Punti positivi: This is the best all-inclusive resort I have stayed at. The restaurants are very well styled and the food quality is high. The staff great, rooms are wonderful and amenities are superior. Definitely spring for the club rooms - the added value is great!
9,0 Ottimo
Punti positivi: Very friendly and fun staff!
Punti negativi: There was nothing I disliked
10,0 Ottimo
Punti positivi: Immaculate upkeep of the property, location, beach, service, food and beach activities (kayaks, hobie cats, paddleboards, snorkeling gear all available for no additional fee.)
Generale Recensioni
Non lontano dalla spiaggia di Playa Mujeres, questo resort adiacente a un campo da golf si trova a 2 km da Terminal dei traghetti Punta Sam e Playa Mujeres. Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Il servizio è stato eccezionale. Erano tutti così cordiali. Ci sono un sacco di scelte del ristorante e il cibo era buono. L'hotel è molto grande ma sparso che da la sensazione più intimo.
Punti negativi: C'è nessuna privacy in bagno.
8,5 Ottimo
Punti positivi: I giardini sono fantastici. Mi è piaciuto molto l'installazione. La gente era molto bello. Questo è davvero un posto fantastico da visitare.
Punti negativi: NON come le porte del bagno in vetro. Nessuna privacy.
10,0 Ottimo
Punti positivi: Tutto è pulito e gustoso e progettato per rendere felici gli ospiti.
Punti negativi: L'aria condizionata non era abbastanza forte nei ristoranti principali.
10,0 Ottimo
Punti positivi: Il personale era eccellente. L'intero complesso era estremamente pulito e molto bello!! Ci tornerò sicuramente!!
9,0 Ottimo
Punti positivi: Posizione Servizio Ambiente
Punti negativi: Il cibo Letti Cuscini
10,0 Ottimo
Punti positivi: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Punti negativi: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
4,0 OK
Punti positivi: Good service
Punti negativi: Terrible Mosquito
10,0 Ottimo
Punti positivi: Our room and how close the beach was from the pool.
10,0 Ottimo
Punti positivi: The rooms are amazing. The grounds are beautiful. Many restaurants to choose from. Good food. Very clean!! Stylish. Wonderful staff. We loved our concierge Ignacio. Amazing! Luxury and romance. Perfect for couples!
Punti negativi: The spa could be a bit better.
10,0 Ottimo
Punti positivi: The resort was exceptional both in decor/amenities and staff!
10,0 Ottimo
Punti positivi: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Punti negativi: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
10,0 Ottimo
Punti positivi: The spa, restaurants, activities, room, staff, location, and cleanliness!
Punti negativi: No, everything was perfect!
10,0 Ottimo
Punti positivi: What stood out to us above the amazing room, grounds, amenities, and food was how attentive and caring the staff was to us. Everyone from every level of staff treated us like family. Hotel employee was amazing as the Beach Concierge.
10,0 Ottimo
Punti positivi: The variety of activities, food and drink. Staff was phenomenal.
10,0 Ottimo
Punti negativi: Only thing I do not like is the WiFi is extremely slow!
Nizuc Resort and Spa - Cancún - Camera da letto
4
9,4 Ottimo (2.089 recensioni)
593 €+
Generale Recensioni
Se decidi di alloggiare presso Nizuc Resort and Spa di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Spiaggia Playa Delfines e Sito Archeologico di El Rey. Potrai usufruire di un business center, servizio auto o limousine e check-in veloce. Stai pianificando un evento a Cancún? Presso questo resort avrai a disposizione 765 metri quadrati di spazio con un centro congressi. Gli ospiti avranno a disposizione una navetta da e per l'aeroporto a pagamento e il un parcheggio gratuito è disponibile in loco.
10,0 Ottimo
Punti positivi: Architettura
9,0 Ottimo
Punti positivi: room and atmospfere are great...
Punti negativi: Breakfast and dineer are very expensive..!
10,0 Ottimo
Punti positivi: The service was the best across the board of any hotel I have been to. Everyone was so gracious and hospitable! The food was exceptional and so were all of the facilities.
10,0 Ottimo
Punti positivi: Our room was amazing, great view and very comfortable. The food was exceptional at every meal. The service was excellent- above and beyond (everyone- including Alejandro and Abel- butlers, Tomas and Miguel- waitstaff, Patricia- fitness staff, but really everyone) The beach was lovely- excellent snorkeling and swimming, view of sunrise and sunset, comfortable beach chairs with umbrellas. We had a wonderful week- relaxing and enjoyed every moment.
10,0 Ottimo
Punti positivi: Tutto! È un resort magnifico, non c’è nulla che non sia perfetto. La spiaggia è bellissima, le camere sono spaziose e arredate magnificamente. I ristoranti sono ottimi, il cibo è fenomenale; e lo staff è eccellente, tutti sono gentilissimi e pieni di attenzioni. Consigliatissimo!!!
Punti negativi: Niente
10,0 Ottimo
Punti positivi: il posto è incantevole. Vale la pena fare 30 ore di viaggio per arrivare a destinazione. Spiaggia fantastica, struttura con design stupendi, camera assolutamente top. la villa con piscina è stupenda, ristoranti di qualità un SOGNO.
Punti negativi: un pò il wifi, ma forse perché la struttura era al completo. per il resto NULLA!
10,0 Ottimo
Punti positivi: Tutto. Profumi, design, architettura, custoner care. Tutto perfetto.
10,0 Ottimo
Punti positivi: Everything was perfect
9,6 Ottimo
Punti positivi: Hotel stupendo. Spiaggia incantevole. Personale molto attento.
Punti negativi: Nulla
10,0 Ottimo
Punti positivi: Tutto! Il migliore hotel dove abbia mai soggiornato.
10,0 Ottimo
Punti positivi: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Punti negativi: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
9,6 Ottimo
Punti positivi: La struttura è molto elegante, le camere sono spaziose e curate, ci sono diverse possibilità per fare il bagno fra mare e piscine e tutte piacevoli e c’è un’ampia scelta di buoni ristoranti
Punti negativi: La mancanza di percorsi pedonali interni ombreggiati e la gestione delle mance al personale all’interno della struttura
10,0 Ottimo
Punti positivi: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Punti negativi: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
Le Blanc Spa Resort - Adults Only - Cancún - Edificio
5
9,4 Ottimo (1.205 recensioni)
679 €+
Generale Recensioni
Questo hotel a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Spiaggia di Chac Mool e Spiaggia Forum. Centro convegni di Cancún e Spiaggia di Caracol si trovano ugualmente a meno di 2 km di distanza.
9,1 Ottimo
Punti positivi: Un resort davvero incantevole. Siamo venuti a Cancun da molti anni, ma questa è la nostra prima volta che alloggiamo in un hotel all-inclusive. Il blog fa un ottimo lavoro. Il cibo era abbondante e molto buono e vario tra cinque ristoranti. Il personale non avrebbe potuto essere più cordiale e disponibile. La piscina e la spiaggia sono pulite e molto belle. Il centro fitness e il centro benessere erano di prima classe.
Punti negativi: La nostra suite era fantastica, con grandi porte scorrevoli che si aprivano sulla spiaggia e sull'oceano. L'unica cosa deludente era che non includeva un balcone per sedersi e rilassarsi con un drink alla fine della giornata. Questo è stato un errore architettonico. Inoltre, gli hotel che circondano le Blanc non sono di alto livello come quelli che circondano il nostro hotel precedente, il JW Marriott. Non è un gran problema, ma è evidente quando si fa una passeggiata sulla spiaggia.
9,4 Ottimo
Punti positivi: Esperienza senza precedenti. Il cibo è buono, le strutture sono ben tenute e le strutture sono fantastiche
Punti negativi: Questa è la seconda volta che sono stato - era molto più affollata questa visita credo che sia un momento popolare per venire, ma ho sentito un leggero calo del servizio. Tutti sono eccezionalmente cordiali ma non hanno ricevuto alcune richieste, ma il servizio è comunque di gran lunga superiore rispetto a qualsiasi altro posto
9,1 Ottimo
Punti positivi: Tutto
Punti negativi: Anche se ho ricevuto un'e-mail di conferma da parte del kayak che la mia prenotazione non era da nessuna parte nel loro sistema. Non voglio più usare il kayak. Sono stato turbato da esso.
9,4 Ottimo
Punti positivi: Il cibo e il servizio
Punti negativi: Era stato prenotato come parte anteriore dell'oceano. Mi ha dato la vista parziale sull'oceano. In caso contrario non una sola cosa negativa da dire
10,0 Ottimo
Punti positivi: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
10,0 Ottimo
Punti positivi: Loved the hotel, so nice and clean and upscale. Loved the in room dispensers and food was over the top. Service was incredible. We will be back.
Punti negativi: Bathroom in suite could have been bigger, seems small for such a high price hotel.
9,6 Ottimo
Punti positivi: Everything is great! Food is better than expected
Punti negativi: The only thing I didn’t like was the one thing I paid for, spa package... the facial they didn’t even remove my makeup.
10,0 Ottimo
Punti positivi: The staff was incredibly helpful, polite, thorough, warm, and welcoming. The service we received was the best we’ve had. Both of our butlers were exceptional. This was the most relaxed I’ve felt in a very long time. Additionally, the property itself is impeccable.
Punti negativi: There were times when we felt *too* catered to. We turned on the do not disturb a couple of times, but that didn’t stop staff from ringing the room and seeing if we needed anything. I had an allergy flare up one day that left me mostly bedridden, but I kept having to get up and tell housekeeping and other staff that I was trying to sleep.
8,0 Ottimo
Punti positivi: Staff were very friendly and helpful - especially Elizabeth from PR.
Punti negativi: Toilet was broken several times. Telephone power socket didn't work several times.
The Grand at Moon Palace Cancun - Cancún - Edificio
6
9,3 Ottimo (3.199 recensioni)
508 €+
Generale Recensioni
Nella splendida cornice della spiaggia di Cancún, questo hotel si trova a 15 km da Parco acquatico Wet n' Wild Cancun, Campo da golf Cancun Country Club e Parco Divertimenti a Tema Xoximilco. Spiaggia Playa Delfines e Baia di Petempich si trovano a meno di 20 km di distanza.
9,0 Ottimo
Punti positivi: The property has a lot to offer. Honestly, we did not come close to experiencing all the activities. I think at least 10 days is required to enjoy it all with a few nothing days on the beach.
Punti negativi: Although many restaurants, they were closed 4-6, which is understandable for setup but wish more options during that time.
7,0 Buono
Punti positivi: They had shuttle buses to get you to your room. The staff was very friendly. The Speakeasy is the best bar on the resort and I spent a lot of time there. Food was great and some of the staff really went above and beyond.
Punti negativi: Firstly, I tried to cancel this reservation, but due to their lack of communication, I was unable to and had to keep it otherwise suffer a cancellation penalty. Also they won't let you pay for someone else. My mother was also going and i wanted to pay for her room as a gift to her. They absolutely refused, which made no sense, especially because they saw I had a separate reservation, so I was going to be there if they needed to see the card. They told me to change the room name to my own so I could pay, then when I get to the resort to switch the name back...like, what?! That sounds sketchy as heck! One night my coworkers and I went to a nightclub at the Sunrise resort and caught the Palace bus there. Well the bus stops running at 3am, which is when the nightclub closes and we ended up being stranded. Why not stop the bus at 3:30 so those of us spending money in your nightclub can make it back to our side of the resort. Some of the managers are jerks. I got chased by the raccoons one night when I was headed back to my room. Bars ran out of certain alcohols.
10,0 Ottimo
Punti positivi: Cleanliness, accessibility, maps, signage...all so perfect!!
9,2 Ottimo
Punti positivi: Loved the spaciousness even though the place is packed you never have to fight for a place by the pool! Also loved the service at the pools and in restaurants - for the most part it was great
Punti negativi: The steak house service was poor, we were the last sitting and had to wait 30mi S even to be offered drinks! It would also be nice if the staff knew a bit more about the hotel, many of them were not able to answer fairly basic questions about the resort
8,8 Ottimo
Punti positivi: The facilities are beautiful , the rooms are spacious and well equipped . Great spa and fitness centers , staff is friendly and there was enough to do.
Punti negativi: Dinner reservation system was a huge pain required me to go argue with customer service
10,0 Ottimo
Punti positivi: Olympic pool was excellent, headed and huge, lots of volleyball and pool parties in there :)
JW Marriott Cancun Resort & Spa - Cancún - Edificio
7
9,3 Ottimo (2.167 recensioni)
268 €+
Generale Recensioni
Se ti muovi in auto, JW Marriott Cancun Resort & Spa di Cancún (Zona Hotelera) ti permette di raggiungere molti luoghi interessanti in pochissimo tempo: in 2 minuti arriverai a Aquaworld e in 5 minuti a Interactive Aquarium Cancún. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta da e per l'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Tutto era fantastico. Il personale era meraviglioso. Cibo incredibile. Servizio impeccabile
Punti negativi: Piscina e Spiaggia ingresso puzza tappeto bagnato.
2,8 Mediocre
Punti negativi: Sono stato discriminato
10,0 Ottimo
Punti positivi: Il servizio era molto buono
8,0 Ottimo
Punti positivi: L'atmosfera generale, personale gentile, ottima posizione.
Punti negativi: Nessuno
10,0 Ottimo
Punti positivi: Amazing View.
Punti negativi: Old elevators.
10,0 Ottimo
Punti positivi: Everything else very clean Excellent food Excellent service everybody Kind The beach beautiful
Punti negativi: The bathrooms at the pool
7,5 Buono
Punti positivi: Room has good enough space to accommodate 2-3 member families. Ocean view was beautiful from Pools inside resort and bar were excellent and memorable from balcony. Beach is just 1 minute walk from lobby.
Punti negativi: Bathroom was clean but leaking water from sideways, toilet and dressing area got filled with leaked water, had to put a towel and walkover as it was so slippery. TV was showing the watch history of previous guests. I made this reservation for 3 people, they just provided toothbrush, bath soap and personal care kit for just 1 person. Finally “Not up to my expectations”.
10,0 Ottimo
Punti positivi: World-class staff and service!!! It is not all inclusive so a bit pricey on the food and drinks, but you are on vacation, its okay to splurge. Hands down the best experience. Amazing rooms and location, step right onto the beach!
Punti negativi: ZERO complaints!
9,0 Ottimo
Punti positivi: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Punti negativi: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
10,0 Ottimo
Punti positivi: Service
Punti negativi: None
9,6 Ottimo
Punti positivi: Very friendly staff. Great view. Outstanding Beach (white sands and not rocky)
10,0 Ottimo
Punti positivi: Great location on the beach, proper 5-star hotel service.
10,0 Ottimo
Punti positivi: Staff was amazing. Great hotel and rooms
10,0 Ottimo
Punti positivi: The pool area was unbelievably gorgeous and serene and HUGE. The scuba pool and staff to teach you was great. Great location with many restaurants close. They can be pricey, but they are good. The staff was so kind of friendly, we felt at home in Cancun!
Punti negativi: The adult pool bar could use a little renovation. It was awkward trying to eat there. Maybe it isn't meant for that? There are only 2 hot tubs and they were crowded most of the time. Literally the only two things I could see that could be improved.
10,0 Ottimo
Punti positivi: Gorgeous.
Punti negativi: Nothing.
10,0 Ottimo
Punti positivi: This was my 4th Trip to Cancun and this property exceeded expectations at every corner---Check in---Escort to your room---Room Quality and comfort---Beach Access and Pool set up----Restaurants----We are ready to book it again! Perfect Hotel!
Punti negativi: Nothing!
Fiesta Americana Condesa Cancun - Cancún - Edificio
8
9,2 Ottimo (6.565 recensioni)
388 €+
Generale Recensioni
Questo hotel a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Aquaworld e Museo Maya Cancún. Spiaggia Playa Delfines e Sito Archeologico di El Rey si trovano ugualmente a meno di 3 km di distanza.
7,1 Buono
Punti positivi: Bella piscina e bar. Camere confortevoli. Vicino alla spiaggia.
Punti negativi: Il personale voleva sempre la mancia. Le camere non sono pulite. Niente da fare la sera. Poco alcol nelle bevande. Scarsa varietà di cibo.
9,4 Ottimo
Punti positivi: Il cibo era eccezionale
Punti negativi: Venditore di condividere del tempo sono fastidioso
9,1 Ottimo
Punti positivi: Il personale più cordiale e disponibile che abbia mai provato. Ci hanno dato un sorriso.
Punti negativi: Il cibo era deludente e l'alcol non era il migliore. Forse avere più di una varietà e ripiano superiore . Potreste offrire un upgrade tutto incluso per offrire una scelta migliore. L'upgrade tutto compreso richiederebbe una banda di colori diversa e pagherete extra.
4,5 OK
Punti positivi: andava bene. Niente di speciale. Era troppo costoso per il valore. Il personale era disponibile.
Punti negativi: Vecchio resort. Le camere erano fredde, anche se ho preso una delle migliori camere con vista sull'oceano. Il blocco non funzionava. La porta si è bloccata più volte. Per me non vale il denaro che abbiamo speso
10,0 Ottimo
Punti positivi: Il servizio era eccezionalmente cordiale e facilmente accessibile sia per gli inglesi che per gli spagnoli. Buona varietà di cibo. Le strutture e i giardini erano ben tenuti. Camere molto pulite con acqua potabile in camera. Spiaggia molto grande con un bar sulla spiaggia. Le tartarughe marine depongono le uova sulla spiaggia durante il nostro soggiorno e siamo stati in grado di rilasciare le tartarughe di mare del bambino nell'oceano in una delle notti. Ci torneremo sicuramente in futuro.
10,0 Ottimo
Punti positivi: Il cibo era ottimo cosi' come posizione. Ottimi servizi in tutto l'hotel.
Punti negativi: I letti non erano molto confortevole
4,0 OK
Punti positivi: Dalla spiaggia, bevande gratuite
Punti negativi: Il personale era scortese. Le camere e i ristoranti erano calde e afose. Il servizio clienti era scarso.
10,0 Ottimo
Punti positivi: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
7,1 Buono
Punti positivi: Same rooms is not good condition
Punti negativi: Staff was friendly
9,0 Ottimo
Punti positivi: The food was quite good in both the specialty restaurants and the buffet. The waitstaff was excellent and extremely attentive. The fish tacos from the cevicheria by the beach did not disappoint.
Punti negativi: The only complaint I had was about the liquor. It seems as though the mixers they used were not good quality so it gave the mixed drinks an off taste. So I just stuck to champagne most of the time.
9,2 Ottimo
Punti positivi: Pasti in generale buoni e abbondanti, tutti i ristoranti inclusi nell'offerta, anche quelli alla carta. Stanze grandi e pulite. Posto molto bello.
Punti negativi: Un po' affollato ma è normale per la grandezza dell'hotel, in ogni caso tutti i servizi funzionano a dovere.
5,0 OK
Punti negativi: Lo staff è scortese. Non ci hanno assegnato la camera pagata con la motivazione "restate una sola notte, cosa volete?" I bagagli, dopo 45 minuti dall'arrivo, erano ancora alla reception. Siamo dovute andare a recuperarli di persona e nessuno si è mai scusato per i vari disservizi.
5,8 OK
Punti negativi: Attitude of Key Manager Attitude of Employees at Reception
10,0 Ottimo
Punti positivi: All the staffs are very friendly and helpful. The food is great and has a lot of varieties.
10,0 Ottimo
Punti positivi: beach so bad alot of seaweed
Punti negativi: its so good hotel put the beach so bad not clean at all alot of seaweed
9,6 Ottimo
Punti positivi: Pool and staff is great. Enough food options and really good quality. We never had “cheap buffe” feeling. We stayed for a 7 nights and there were enough options not to have dinner at the same place twice. Clean nice beach. New year Eve show was great and everyone worked extremly hard to provide a great night for us!
Punti negativi: We booked a premium garden view room. We prefer garden view as it usually really quite and we are ok to pay more for premium rooms. Here we got a VERY standard room for premium:(. 1st floor, no balcony ( but on premium room photos there is balcony). We spent the winter break there, so for the price we paid we had much higher expaction on room.
10,0 Ottimo
Punti positivi: We stayed at this hotel for 10 days and liked everything. Nice facilities, friendly and helpful staff, great beach and good food. We’ll stay here again when we come back to Cancun.
Punti negativi: Nothing
7,1 Buono
Punti negativi: I ristoranti sono mediocri, non ce ne sono tante scelte
9,0 Ottimo
Punti positivi: Pretty much everything was on point or great!
Punti negativi: Some of the walls needed to be touched up
Live Aqua Beach Resort Cancun - Cancún - Edificio
9
9,2 Ottimo (3.225 recensioni)
522 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo hotel si trova a pochi passi da Museo della Tequila e Interactive Aquarium Cancún. La Isla Shopping Mall e Aquaworld si trovano ugualmente a meno di 3 km di distanza.
5,4 OK
Punti positivi: Questo posto offrirebbe buon rapporto qualità/prezzo con un personale da tre stelle, ma il rumoroso night club accanto ha rovinato tutto.
Punti negativi: Questo posto offrirebbe buon rapporto qualità/prezzo con un personale da tre stelle, ma il rumoroso night club accanto ha rovinato tutto.
10,0 Ottimo
Punti positivi: Hotel bellissimo, cibo delizioso, posizione eccellente. Lo consiglio vivamente!
Punti negativi: Il personale è riservato ad un massimo-vendere altri prodotti
6,0 Buono
Punti positivi: Il cibo non era buono , il posto dovrebbe essere rinnovato
7,1 Buono
Punti positivi: I giardini sono belli, anche se sembrano un po' vecchi. Il personale era fantastico, ognuno di loro La spa era fantastica.
Punti negativi: Il cibo era cattivo. Ho continuato a cercare di dare a questo posto una 2° e 3° possibilità per vedere se c'era qualcosa di buono. Ma sono rimasto costantemente deluso. Era commestibile, ma tutt'altro che buono. Il problema è quando abbiamo preso un taco dall'aeroporto ed era molto meglio di tutto il cibo che abbiamo mangiato in quest'albergo. La camera era un po' sporca, la doccia perdeva, la porta di vetro della doccia aveva un graffio con il nome di qualcuno inciso.
10,0 Ottimo
Punti positivi: Un posto fantastico, ho incontrato i miei bambini per una vacanza rilassante! Il personale è cordiale, disponibile senza essere invadenti. Il posto è pulito, bello e rilassato. Persone provenienti da tutto il mondo per incontrare e la varietà di cibo e divertirsi.
Punti negativi: Questa volta non era troppo affollato, ma altre volte era molto pieno sopratutto in piscina. Ci siamo andati perché ci piace il posto e abbiamo fatto un ottimo affare tramite Kayak, ma non ci potevamo permettere il prezzo normale. Se sapessi di non trovare un soggiorno affollato, ci tornerei subito.
6,2 Buono
Punti positivi: L'hotel dovrebbe esser uno dei migliori di Cancun, ma è una grande delusione
9,0 Ottimo
Punti positivi: Resort is newly renovated and beautiful, room was modern and clean, food was very good, staff was friendly. Pool and Beach seating is clean and very comfortable. Chose a room with access to Aqua Club, and felt it was well worth it! Can't wait to go back!
Punti negativi: Resort is awesome. The only negative is that the drinks are extremely watered down.
10,0 Ottimo
Punti positivi: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Punti negativi: that I couldn't stay longer
10,0 Ottimo
Punti positivi: Beach. Dining. Pool. Wifi speed & Range. Staff.
9,6 Ottimo
Punti positivi: Resort molto bello, personale sempre disponibile. Ristoranti ottimi con diverse scelte di menù sia a buffet che alla carta (tutti i ristoranti sono inclusi nel pacchetto all inclusive tranne uno).
Punti negativi: Aria condizionata forte in tutta la struttura, ma a Cancun è cosa comune in tutti i posti!
7,0 Buono
Punti positivi: The food was amazing
Punti negativi: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.
10,0 Ottimo
Punti positivi: Staff had incredible hospitality. Beautiful location away from the busy down town but close enough if you wanted to go.
Punti negativi: Pool and beach side areas were limited unless reserved .
10,0 Ottimo
Punti positivi: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.
Punti negativi: The elevators
10,0 Ottimo
Punti positivi: Tutto perfetto! Al nostro arrivo ci è stato proposto un upgrade nella suite "viento", a dir poco stupenda, con balcone vista fronte mare, jacuzzi e super moderna! La struttura bellissima sul mare, pulitissima e con un grande giardino sempre ben tenuto, con molti bar e ristoranti. Il migliore secondo noi il Siete dove ci è capitato spesso di fare colazione/pranzo/cena. Un particolare grazie va a tutto il personale, sempre molto gentile, sorridente, professionale, e disponibile a tener conto di ogni nostra richiesta. Un grazie particolare a Marco Antonio del Siete Restaurant x i suoi smoothies deliziosi e a Carla del Concierge! Grazie mille Live Aqua! Y hasta luego!
5,8 OK
Punti positivi: La spiaggia curata, le camere finalmente rinnovate. Personale cortese.
Punti negativi: La spa, vecchia e mal funzionante oltre ai massaggi effettuati da personale poco capace. La nuova proprietà ha abbassato la qualità del cibo ma non i prezzi dei soggiorni.
10,0 Ottimo
Punti positivi: Many restaurants and places to sit staff the best this was out 12 th time at Liveaqua we are hopefully going back in September
Iberostar Cancun - Cancún - Edificio
10
9,1 Ottimo (8.836 recensioni)
342 €+
Generale Recensioni
Con una buona posizione sulla spiaggia di Cancún, questo resort si trova a 15 minuti a piedi da Spiaggia Playa Delfines, Sito Archeologico di El Rey e Museo Maya Cancún. Aquaworld si trova a 2 km di distanza.
10,0 Ottimo
Punti positivi: Siamo rimasti molto soddisfatti in ogni aspetto del nostro soggiorno all'Iberostar di Cancun.
7,9 Buono
Punti positivi: Show at night was fantastic!
Punti negativi: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Ottimo
Punti positivi: Friendliness of staff/drinks/food/beach/pools
Punti negativi: Some things weren’t fixed soon/had to report several times.
9,6 Ottimo
Punti positivi: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Punti negativi: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
8,8 Ottimo
Punti positivi: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Punti negativi: The front desk staff they don't have empathy.
10,0 Ottimo
Punti positivi: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Punti negativi: No top shelf alcohol choices.
4,6 OK
Punti positivi: Some of the staff people were very nice.
Punti negativi: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
7,5 Buono
Punti positivi: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Punti negativi: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Ottimo
Punti positivi: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Punti negativi: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
8,0 Ottimo
Punti positivi: Nice and helpful people, very good food (with one exception)
Punti negativi: Slow elevators, horrible Japanese restaurant
Riu Palace Peninsula - Cancún - Edificio
11
9,1 Ottimo (6.749 recensioni)
299 €+
Generale Recensioni
A breve distanza dalla spiaggia di Cancún, questo resort adiacente a un campo da golf si trova a 15 minuti a piedi da Spiaggia di Langosta e Spiaggia di Tortuga. Playa Linda e Spiaggia di Caracol si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Tutto
10,0 Ottimo
Punti positivi: Il servizio, il cibo, la posizione e l'intrattenimento
3,0 Mediocre
Punti positivi: Staff was mostly kind and good at making you feel valued and getting your needs met food was good compared to other all inclusive resorts have visited
Punti negativi: Cockroaches, yes indeed cockroaches in our room and was really difficult to change rooms and when did given room with broken toilet, fan and double bed instead of king with no concern for making things right - not a 4 star resort
10,0 Ottimo
Punti positivi: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Punti negativi: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Ottimo
Punti positivi: Very clean and up to date. Professional friendly staff.
Punti negativi: I can't think of anything that we didn't like.
10,0 Ottimo
Punti positivi: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Punti negativi: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Ottimo
Punti positivi: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Punti negativi: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,0 OK
Punti positivi: The staff
Punti negativi: Outdated. Rooms sub par. Allow smoking
10,0 Ottimo
Punti positivi: Riu Palace Peninsula is a classy hotel for all ages! The staff are all nice and attentive to your needs. They have good selections of food at the buffet restaurant. They have fun activities everyday (foam pool party is the best) unlimited food and drinks!
Punti negativi: Not really an issue but this hotel is located 10-20 minutes aways from the heart and night life of cancun. You need to ride a bus ($1) if you want to just walk and visit the souvenir shops and the luxury lane/shops. Bus stop is 1-2 min walk from hotel.
10,0 Ottimo
Punti positivi: The architect the people where so friendly and kind
Punti negativi: No nothing at all
5,0 OK
Punti positivi: The staff was amazing!
Punti negativi: Room was outdated and had a mold smell. Husband got food poisoning.
5,0 OK
Punti positivi: The waiters at the restaurant made it feel like home.
Punti negativi: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 OK
Punti positivi: The hotel was decorated nicely. The room was adequate as well.
Punti negativi: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Ottimo
Punti positivi: excelente lugar muy completo dispuesto a repetir la experiencia.
Hyatt Ziva Cancun - Cancún - Camera da letto
12
9,1 Ottimo (5.980 recensioni)
542 €+
Generale Recensioni
A due passi dalla spiaggia di Cancún, questo resort si trova a pochi passi da Spiaggia di Gaviota Azul e Delphinus Dreams. Spiaggia Forum e Spiaggia di Caracol si trovano ugualmente a meno di 5 minuti di distanza.
10,0 Ottimo
Punti positivi: Il personale era molto disponibile. Molte scelte alimentari diverse. La camera nella torre turchese era la più bella che la nostra famiglia abbia mai visto. La piscina e la spiaggia sono semplicemente perfette! Consiglierei a chiunque vada a Cancun.
10,0 Ottimo
Punti positivi: Il personale, la struttura, i servizi, e il paesaggio sono incredibili
9,4 Ottimo
Punti positivi: Spiaggia Nord e piscina, ottimo cibo (a volte era freddo ma buono il gusto), Spa.
Punti negativi: Wifi intermittente e TV via cavo, supplemento per persona aggiuntiva.
8,2 Ottimo
Punti positivi: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Punti negativi: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Ottimo
Punti positivi: The facility and location was great. The staff was always friendly and welcoming.
Punti negativi: One of the restaurants over cooked the steak one night
9,0 Ottimo
Punti positivi: Large variety of foods, spa, pool, amenities, activities and checkout excellent. View from king Ziva room are beautiful.
Punti negativi: Many people outside the hotel who take a bath and stay in the Habanero restaurant area No enough chairs on the beach , people go there and put towels to reserve them at 6-7 am.
6,3 Buono
Punti positivi: Hotel stuff ok
Punti negativi: Waiting too long for dinner, and the food quality not good
10,0 Ottimo
Punti positivi: Tutto!!!! Tutto perfetto
10,0 Ottimo
Punti positivi: Clean, contemporary, first rate facilities.
Punti negativi: Beautiful location. Two beaches.
10,0 Ottimo
Punti positivi: Amazing staff service
Punti negativi: Food.
7,1 Buono
Punti positivi: La posizione a Punta Cancún, è un vantaggio per la presenza ormai costante delle alghe in tutta la zona..
Punti negativi: Siamo tornati dopo 2 anni e tutto è peggiorato: livello della ristorazione sceso; pulizia drasticamente peggiorata, le piscine il pomeriggio erano sporchissime; il livello di manutenzione è peggiorato; i lettini in spiaggia ed in piscina sono ormai fatiscenti; sabbia sempre sporca con la presenza di sigarette e piccoli rifiuti di carta o plastica. Nella nostra camera, molto umida, c’era un orribile cattivo odore di muffa!
9,6 Ottimo
Punti positivi: Tutto perfetto, camera, ristoranti, piscine e dintorni Vicinissimo ai locali piu' famosi di Cancun
10,0 Ottimo
Punti positivi: Pulito e posizione stupenda
Punti negativi: Curare la cucina

Le migliori camere a Cancún

Sun Palace - Cancún - Edificio
1
9,2 Ottimo (988 recensioni)
414 €+
Generale Recensioni
Questo resort di Cancún si trova sulla spiaggia, a 2 km da Museo Subacuático de Arte (Punta Nizuc), Sito Archeologico di El Rey e Spiaggia Playa Delfines. Aquaworld e Museo Maya Cancún si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: L'albergo in generale era bellissimo. Le piscine erano fantastiche e tutti i giorni abbiamo giocato a biliardo e pallavolo. Il cibo era ottimo e c'erano abbastanza opzioni da non annoiarsi mai. Il servizio era meraviglioso e siamo stati così contenti di poter passare alla camera Grand Level con Concierge tramite la nostra prenotazione Kayak!
10,0 Ottimo
Punti positivi: Tutto era fantastico dal momento in cui siamo arrivati. La reception vi accoglie con un drink di benvenuto rinfrescante, asciugamani freddi per rinfrescarvi e un fiore per me. Il personale dell'hotel è fantastico, il cibo è eccellente e le bevande e la selezione di alcolici sono eccellenti e di alto livello. Se cercate una fuga romantica, solo per coppie, non per bambini, questo è un posto fantastico. OH sì, anche la spiaggia è fantastica!!!
9,2 Ottimo
Punti positivi: All the restaurant staff, bar staff, entertainment staff, and cleaning staff were amazing. The rooms were beautiful, the food and drinks were excellent.
Punti negativi: The front desk staff was very slow and rude most of the time. The checkin experience was disappointing even compared to less expensive hotel.
9,2 Ottimo
Punti positivi: This was the case that second experience was much better than the first. The hotel applied incredible improvements as compared to the last year regarding quality of food, attention and of conditions of the room. The staff remembered me from the last year, which appeared to be quite pleasant. The food here is exquisite, high quality, for example the seafood grill or sweets or waffles! And you do not have to worry as it is a truly all inclusive hotel, I was not put under stress in any of the cases. They let me attend lunch after my check-out, which was such a pleasant surprise. I was staying at ocean view room on the 8th floor and it was totally enjoyable! The service got much friendlier even though still not pushing or distractive. There are many options for different types of leisure. I totally liked my stay here and will try to return as soon as there is opportunity. And it is SOOOO GREAT it is adult only! It was so great the staff was not trying to bother me in the morning this time.
Punti negativi: Well... it is a kind of force majeure, but 4 out of 6 days of my stay there was seagrass very close to the beach and the sea was not that pleasant to swim in, a lot of seagrass was on the beach as well. The ones who are ok with amazing swimming pools at Sun Palace did not feel the difference, but for me the sea is important and it was a bit of a disappointment. But what can you do with the mother nature in such circumstances? So it is more about my personal disappointment than about disadvantages of the hotel. Also, early in the morning one day the staff was doing something in the corridor and it was heard from the room, it was at about 7 a.m. Not that much kind of a bother, but still. Probably, some soundproof could be added to the rooms.
10,0 Ottimo
Punti positivi: Friendly staff Spacious room Great entertainment Excellent service Beach cleanliness
Punti negativi: Add transportation to airport
7,5 Buono
Punti positivi: Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.
10,0 Ottimo
Punti positivi: The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.
Punti negativi: Only the VIP section of the beach had sun after 3pm.
10,0 Ottimo
Punti positivi: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Punti negativi: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
9,6 Ottimo
Punti positivi: Martin Cano went beyond our expectation the food at this resort is way above other hotels the service is over the top you will never be without food or a drink
Punti negativi: Its not a tropical resort but if you want good service a top of the line room and great food then this is for you
10,0 Ottimo
Punti positivi: Best all inclusive resort we have stayed at. The hotel was always clean, the food was great and the service was excellent. This is an adults/couples only resort which was nice. It is also a smaller hotel so it keeps an intimate setting.
10,0 Ottimo
Punti positivi: Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff
Punti negativi: There wasn’t anything not to like
10,0 Ottimo
Punti positivi: It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!
10,0 Ottimo
Punti positivi: The staff goes out of thier way to accomdate your every need. They were the friendliness most accomidating people we have ever experienced.their attitudes abour rheir jobs are fantastic. I've never experienced people who were so passonate about their work to fufill our desires. We will definately return, again and again. Our stay at sun palace exceeded our expectations. Mr/Mrs Henry Alford.
10,0 Ottimo
Punti positivi: The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.
Punti negativi: My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...
Nizuc Resort and Spa - Cancún - Camera da letto
2
9,4 Ottimo (2.089 recensioni)
593 €+
Generale Recensioni
Se decidi di alloggiare presso Nizuc Resort and Spa di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Spiaggia Playa Delfines e Sito Archeologico di El Rey. Potrai usufruire di un business center, servizio auto o limousine e check-in veloce. Stai pianificando un evento a Cancún? Presso questo resort avrai a disposizione 765 metri quadrati di spazio con un centro congressi. Gli ospiti avranno a disposizione una navetta da e per l'aeroporto a pagamento e il un parcheggio gratuito è disponibile in loco.
10,0 Ottimo
Punti positivi: Architettura
9,0 Ottimo
Punti positivi: room and atmospfere are great...
Punti negativi: Breakfast and dineer are very expensive..!
10,0 Ottimo
Punti positivi: The service was the best across the board of any hotel I have been to. Everyone was so gracious and hospitable! The food was exceptional and so were all of the facilities.
10,0 Ottimo
Punti positivi: Our room was amazing, great view and very comfortable. The food was exceptional at every meal. The service was excellent- above and beyond (everyone- including Alejandro and Abel- butlers, Tomas and Miguel- waitstaff, Patricia- fitness staff, but really everyone) The beach was lovely- excellent snorkeling and swimming, view of sunrise and sunset, comfortable beach chairs with umbrellas. We had a wonderful week- relaxing and enjoyed every moment.
10,0 Ottimo
Punti positivi: Tutto! È un resort magnifico, non c’è nulla che non sia perfetto. La spiaggia è bellissima, le camere sono spaziose e arredate magnificamente. I ristoranti sono ottimi, il cibo è fenomenale; e lo staff è eccellente, tutti sono gentilissimi e pieni di attenzioni. Consigliatissimo!!!
Punti negativi: Niente
10,0 Ottimo
Punti positivi: il posto è incantevole. Vale la pena fare 30 ore di viaggio per arrivare a destinazione. Spiaggia fantastica, struttura con design stupendi, camera assolutamente top. la villa con piscina è stupenda, ristoranti di qualità un SOGNO.
Punti negativi: un pò il wifi, ma forse perché la struttura era al completo. per il resto NULLA!
10,0 Ottimo
Punti positivi: Tutto. Profumi, design, architettura, custoner care. Tutto perfetto.
10,0 Ottimo
Punti positivi: Everything was perfect
9,6 Ottimo
Punti positivi: Hotel stupendo. Spiaggia incantevole. Personale molto attento.
Punti negativi: Nulla
10,0 Ottimo
Punti positivi: Tutto! Il migliore hotel dove abbia mai soggiornato.
10,0 Ottimo
Punti positivi: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Punti negativi: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
9,6 Ottimo
Punti positivi: La struttura è molto elegante, le camere sono spaziose e curate, ci sono diverse possibilità per fare il bagno fra mare e piscine e tutte piacevoli e c’è un’ampia scelta di buoni ristoranti
Punti negativi: La mancanza di percorsi pedonali interni ombreggiati e la gestione delle mance al personale all’interno della struttura
10,0 Ottimo
Punti positivi: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Punti negativi: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
Grand City Hotel - Cancún - Piscina
3
8,8 Ottimo (419 recensioni)
Generale Recensioni
Grand City Hotel ti permette di soggiornare nel centro di Cancún e di raggiungere a piedi Mercado 28 (mercato) e Plaza Las Americas in meno di un quarto d'ora. Il un parcheggio gratuito è disponibile in loco.
6,8 Buono
Punti positivi: Pulito e semplice. Buono per ciò di cui avevamo bisogno.
Punti negativi: Il "terzo letto" nella stanza si è rivelato un divano che si è ripiegato. OK, ma non come previsto.
10,0 Ottimo
Punti positivi: Pulito, moderno e di livello superiore rispetto al prezzo
Punti negativi: Letto piccoli
9,2 Ottimo
Punti negativi: La prima colazione, non inclusa, era un po' scarsa.
9,2 Ottimo
Punti positivi: Camera moderna e spaziosa
Punti negativi: Illuminazione nel bagno insufficiente
7,9 Buono
Punti positivi: Spazi ampi e puliti. Ottima colazione
Punti negativi: Il locale al lato effettivamente fa un po’ di rumore fino a notte tarda
10,0 Ottimo
Punti positivi: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
8,8 Ottimo
Punti positivi: It was very closed off from the road and felt very safe. Personnel is very friendly.
Punti negativi: Location is near alot of shops and restaurants but far away from downtown and the hotel zone
8,3 Ottimo
Punti positivi: Camere pulite , spaziose !
Punti negativi: Rumorose fino a tarda notte , a causa di un pub vicino alla struttura
7,5 Buono
Punti positivi: Receptionists were helpful and friendly.
Punti negativi: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.
5,0 OK
Punti positivi: The room was huge, free coffee, 2 bottles of free water, 13 minute walk to Walmart, 3 minute walk to Burger King,The hotel is very well kept. Breakfast runs about $5. Will stay again. The hotel is very secure and I felt safe.
Punti negativi: The shower water flow could have been better.
9,6 Ottimo
Punti positivi: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Punti negativi: Nothing. All was good.
10,0 Ottimo
Punti negativi: Everything was awesome
7,9 Buono
Punti positivi: Large room, nice pool and cafe
Punti negativi: Main problem was nighttime noise from a nearby club. Live music from midnight until around 3am some nights.
Generale Recensioni
Con una buona posizione in riva al mare, questo resort tutto compreso si trova a 1,3 km da Terminal dei traghetti Punta Sam e a 5 km da Playa Mujeres Golf Club (campo da golf) e Sito archeologico di El Meco. Molo di Gran Puerto si trova a soli 7,8 km di distanza.
10,0 Ottimo
Punti positivi: Il cibo, l'atmosfera, le dimensioni e il centro benessere erano fantastici!
Punti negativi: Non potremmo pensare a niente - tranne le più informazioni sul Web site circa nessun bisogno di preoccuparsi per fare le prenotazioni del pranzo, come ottenere un taxi/shuttle dall'aeroporto, il fatto che la sessione di idroterapia prende l'ora completa...
9,1 Ottimo
Punti positivi: Staff was very friendly and accommodating Landscaping beautiful.
Punti negativi: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Ottimo
Punti positivi: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Punti negativi: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!

I migliori hotel di Cancún vicino a Centro de Convenciones de Cancún

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Riu Palace Las Americas - Cancún - Edificio
1
9,1 Ottimo (4.327 recensioni)
302 €+
Generale Recensioni
Alloggia sulla spiaggia di Cancún, in questo resort adiacente a un campo da golf si trova a pochi passi da Centro commerciale Plaza Caracol e Spiaggia di Caracol. Centro convegni di Cancún e Spiaggia Forum si trovano ugualmente a meno di 10 minuti di distanza.
10,0 Ottimo
Punti positivi: Era tutto eccezionale. All inclusive è migliore.
Punti negativi: Difficile trovare qualcosa che è stato male. Ci ritornerei.
10,0 Ottimo
Punti positivi: Camere pulite e personale cortese
Punti negativi: La pioggia
8,2 Ottimo
Punti positivi: Il personale più cordiale che abbia mai incontrato.
10,0 Ottimo
Punti positivi: Tutto. La camera per i servizi. Le persone erano molto disponibili e cordiali!
Punti negativi: Niente. Tutto era fantastico!
9,0 Ottimo
Punti positivi: Staff was great. Place was super clean!!!food was good. Entertainment 8/10.
7,0 Buono
Punti positivi: Perfect location and its got all the amenities you need and staff were friendly
Punti negativi: No
4,0 OK
Punti positivi: The beach was beautiful and had great sand! Good location.
Punti negativi: Food was edible at best. The mint in the mojoito tasted like mint. Very little alcohol pours with generic liquor. Room bathroom sink backed up. It took them 2 days to address the brown sludge. Possible bed bugs. Covered in bites on our back
10,0 Ottimo
Punti positivi: Friendly staff
6,0 Buono
Punti positivi: Kind staff and clean
Punti negativi: Terrible mildew smell; bad food; toilets that don’t flush; shadow shade on beach; limited options
2,0 Mediocre
Punti positivi: Friendly staff, great facilities, wonderful location, extremely clean. Good selection of restaurants and bars.
Punti negativi: Some guests "reserve" beach and deck chairs (by placing towels or personal items on them) even when they are not nearby. The hotel says that this is not allowed, but there seems to be no enforcement of that rule.
10,0 Ottimo
Punti positivi: The staff was super helpful and the service was great
Punti negativi: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9,0 Ottimo
Punti positivi: Beautiful property food in black and white was the best very clean
Punti negativi: customer service at the pools was not very good not enough for the amount of people and not enough choices to eat lunch should do more outside grilling very congested by pool
10,0 Ottimo
Punti positivi: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Punti negativi: No
10,0 Ottimo
Punti positivi: The service was excellent great location, good food variety
4,0 OK
Punti positivi: The room was great.
Punti negativi: This was a couples resort, which I was not expecting. Also, the weather was bad and there is much else to do here if you can’t lay out on the beach for swim in the pool.
10,0 Ottimo
Punti positivi: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Punti negativi: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
Generale Recensioni
Soggiornando presso Grand Fiesta Americana Coral Beach Cancun di Cancún (Zona Hotelera), ti troverai a pochi passi da Spiaggia Forum e da Spiaggia di Caracol. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta dall'hotel all'aeroporto (24 ore su 24) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Siamo stati qui per un viaggio di 10 anni. Era un resort di classe che ci è piaciuto molto perché aveva uno stile diverso da quello degli stereotipati resort primaverili. Camere, ristoranti, piscina, spiaggia, tutte molto spaziose ed eleganti.
2,0 Mediocre
Punti positivi: Mi piace la struttura
Punti negativi: Non mi è piaciuto il personale! Avevo pagato per il mio soggiorno in kayak e sono arrivato in hotel tardi e il personale non mi ha permesso di fare il check-in
10,0 Ottimo
Punti positivi: Tutto era squisito!! Ho portato mio marito per il suo compleanno 40 °. Il servizio era perfetto tutto intorno. Le persone sono così gentili e accomodanti. Il mare era stupendo... rilassanti, perfezione tutto!!
Punti negativi: Niente!
8,0 Ottimo
Punti negativi: Il servizio di navetta
8,8 Ottimo
Punti positivi: Il personale era eccellente, molto attento e disponibile e soprattutto bilingue. Ci siamo stati a marzo e il tempo è stato ottimo, ma la spiaggia è ombreggiata abbastanza presto nel pomeriggio. Abbiamo dovuto continuare a muoversi intorno alla piscina per stare al sole. Per fortuna il villaggio non era pieno, quindi non era un problema. Non abbiamo mangiato al buffet, ma ordinata dal menu e il cibo era molto buono.
8,0 Ottimo
Punti positivi: Ottima spiaggia anche se fa ombra a partire dalle 3:00 alle 22:00. Il personale è cordiale. Incredibile ristorante Basilic. Le bustine di tè e caffè in camera si pagano come se fossero minibar. Bisogna pagare per usare la palestra e il centro benessere, anche se la camera in cui ho alloggiato era US$500 a notte!
9,7 Ottimo
Punti positivi: Si trova proprio sulla spiaggia, con molte piscine e bar dove rilassarsi. Il personale è molto professionale e > 90% bilingue. C'è anche un capanno per sport acquatici alla fine della spiaggia dove è possibile noleggiare moto d'acqua, parasailing, jet pack acqua, ecc
Punti negativi: Se andate qui in bassa stagione, come abbiamo fatto noi, vorrei notare che il lato posteriore dell'hotel (dove si trovano tutte le piscine e la spiaggia) NON si affaccia sul sole!! Così diventa scuro un po 'presto per il nostro gusto. Il sole è sceso dietro il grande hotel alle 15:00 ogni giorno. Abbiamo iniziato a svegliarci alle 8:00 per ottenere il massimo dalla nostra giornata, una volta che abbiamo dormito troppo e abbiamo scoperto il modo più difficile.
10,0 Ottimo
Punti positivi: La posizione era ottima, A 5 minuti a piedi da Coco Bongo area ma comunque tranquillo. il servizio era perfetto, il personale era molto gentile e ha sempre chiesto se avevamo bisogno di qualcosa. La spiaggia dell'hotel è incredibile e molto comodo per andare nell'area della piscina. La camera era perfetta, pulita, confortevole
Punti negativi: Acqua e caffè in camera non dovrebbe essere con supplemento.
10,0 Ottimo
Punti positivi: Il servizio è perfetto
8,0 Ottimo
Punti positivi: Buone piscine e accesso alla spiaggia
Punti negativi: Tutto era extra, niente compreso, restrizioni di fuori cibo e bevande
10,0 Ottimo
Punti positivi: Mi è piaciuta molto la posizione. Il personale era meraviglioso, soprattutto la passeggiata fino bar. La colazione a buffet era eccellente.
6,0 Buono
Punti positivi: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Punti negativi: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
3,0 Mediocre
Punti negativi: I was double charged for the resort fee for about $150, which I realized when I came back home. During check out, the front desk charged my credit card for the full amount including the resort fee. The check that they gave me was in pesos, and I failed to realize that it was actually the full amount if you transfer this to dollars. The front desk also asked me to pay in cash in pesos for the resort fee, but did not give me the check for the cash payment. When I got home and checked my bank statement, I realized this double charge, and tried to contact the hotel, but got a reply 15 days later saying that since I don't have check for the cash payment they cannot do anything. I contacted booking.com but they keep saying that they are trying to contact the hotel. So, only thing I can do is to warn people about the potential scam. Please convert the amount you paid at the checkout to dollars and verify whether it is the right sum. Also, keep all the checks.
8,0 Ottimo
Punti positivi: Turnover and cleaning service daily
Punti negativi: Mold spots Noticed on bedskirting
10,0 Ottimo
Punti positivi: Great location, incredible service everywhere you turned.
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Amazing facilities - great gym and spa, our room had a beautiful view and the pool and beach were lovely. The hotel was very clean and the staff went out of their way to accommodate
Punti negativi: There’s nothing really not to like, it is a beautiful clean hotel with everything you might need
1,0 Scadente
Punti positivi: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Punti negativi: The wait for the check in was 20 min!! They weren't even busy!!! They were occupied with checking in a large group of flight attendants and pilot. Wish they had a separate person dealing with major groups. Also bedsheets were not cleaned properly.
7,0 Buono
Punti positivi: Location
Punti negativi: Hotel has a sad atmosphere inside...
8,0 Ottimo
Punti positivi: Location and pools
Punti negativi: Everything wasn't included. For a higher price but everything included would be great.
10,0 Ottimo
Punti positivi: very professional staff
Punti negativi: nothing
8,0 Ottimo
Punti positivi: Except cleaning service, everything was perfect. Location was really good such as close to ferry terminal, local supermarket, local restaurants. It has a nice view, friendly service and a delicious cafe and so on.
Punti negativi: Cleaning service didn't seem to be standard. For instance, we stayed 5 days there, but sometimes there were free water bottles in the room, others weren't.
10,0 Ottimo
Punti positivi: Everything was absolutely wonderful this staff especially Adrien at the beach everybody was fantastic I felt like I was a queen the spa was amazing the restaurants Dorman the cleaning ladies everyone was kind the facilities were beautiful the beach was incredible
10,0 Ottimo
Punti positivi: The staff were amazing. I loved the cold wet towels that smelled so good as you enter the hotel...so refreshing! Spa was the best I’ve ever been to. Pool and beach incredible.
Punti negativi: Nothing
Riu Cancun - Cancún - Edificio
3
8,7 Ottimo (5.586 recensioni)
246 €+
Generale Recensioni
Alloggia sulla spiaggia di Cancún, in questo resort adiacente a un campo da golf si trova a pochi passi da Centro commerciale Plaza Caracol e Spiaggia di Caracol. Centro convegni di Cancún e Spiaggia Forum si trovano ugualmente a meno di 10 minuti di distanza.
9,0 Ottimo
Punti positivi: The many pools and location of the resort
Punti negativi: It didnt offer room service, and really didnt have a place to get activity stuff.
9,0 Ottimo
Punti positivi: Location and variety
Punti negativi: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
8,0 Ottimo
Punti positivi: The location of the hotel was walking distance to a variety of shops/restaurants, and the strip. I loved that it was right on the beach.
Punti negativi: When we first got to the hotel our original room wasn't ready so they put us in a room with the "best view", this room was not clean whatsoever. The next day we checked out to get the room we originally booked & had to wait awhile so it was inconvenient.
10,0 Ottimo
Punti positivi: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Punti negativi: Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
10,0 Ottimo
Punti positivi: Location view shows food
Punti negativi: Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
8,0 Ottimo
Punti positivi: Balcony with ocean view
Punti negativi: the pools closed at 7:00 pm
9,0 Ottimo
Punti positivi: Great location... close to bars and shops Friendly staff
Punti negativi: More entertainment at night for guests
10,0 Ottimo
Punti positivi: As expected, brilliant
4,0 OK
Punti positivi: The staff!! They were outstanding!
Punti negativi: How early the pools close. The temp of the pools was too warm. The lack of beer choices.
10,0 Ottimo
Punti positivi: location
Punti negativi: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
10,0 Ottimo
Punti positivi: The location . The pools and the staff was friendly.
Punti negativi: The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
9,0 Ottimo
Punti positivi: The outstanding, friendly staff and the location.
Punti negativi: The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
Krystal Grand Punta Cancun - Cancún - Edificio
4
8,2 Ottimo (21 recensioni)
313 €+
Recensioni
7,1 Buono
Punti positivi: Posizione della Spiaggia con pareti di roccia vicino aiuta domare le onde stazionarie. Piscine all'aperto e della spiaggia bella. Tutto il personale è gentile e disponibile.
10,0 Ottimo
Punti positivi: Un luogo pulito e sicuro con personale gentile e disponibile . La posizione è buona. Facile accesso alla vita notturna sulla spiaggia.
7,3 Buono
Punti positivi: La spiaggia
Punti negativi: I tempi di attesa alla reception. E si può sentire il sole all'interno della lobby.
10,0 Ottimo
Punti positivi: L'area della piscina era fantastica, con sedie a sdraio integrate nella piscina, quindi stendermi su una, l'acqua mi copriva appena il corpo ---bello
Punti negativi: I club all'aperto pieni di partner e la musica forte può essere ascoltata in camera di notte
10,0 Ottimo
Punti positivi: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Punti negativi: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4,8 OK
Punti positivi: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Punti negativi: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
4,8 OK
Punti positivi: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
10,0 Ottimo
Punti positivi: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
7,7 Buono
Punti positivi: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
4,0 OK
Punti positivi: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
8,0 Ottimo
Punti positivi: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Punti negativi: It was all most enjoyable and relaxing.
8,0 Ottimo
Punti positivi: Assolutamente centrale rispetto ai locali per la cena e per la serata. Sul mare, bellissima spiaggia attrezzata e comodo per lo shopping con 10 minuti di taxi.
Punti negativi: Nessuno.
5,7 OK
Punti positivi: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Punti negativi: I booked a Regency Club level room expecting something for my money. I got nothing. Everything at the hotel is charged for and I felt like an Economy class passenger paying luxury, first class prices. I was charged for everything from Internet to towels at the pool. This was a horrible, second class service from a first class (supposedly) hotel. I will never again stay at any Hyatt and I am a very, very frequent flyer and traveler.
3,7 Mediocre
Punti positivi: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Punti negativi: Very ineficient stuff to the front desk,i had to change 3 times the room till I had to pay extra for a ocean view room cause the most of the standard rooms are on the front of the hotel and they are very noisy(to close to the air conditioning big,big machine).to much umidity and shits smell
3,4 Mediocre
Punti positivi: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Punti negativi: This hotel is a 3* hotel maximum that is sold as a cheap 5* hotel. It has small rooms and bathrooms (building from the 70-s), very low ceilings, unpleasant smell from the bathroom and from the airconditioning, holes in linen. The baby cot that was given to us looked as if it was eaten by dogs - terrible. If you expect Hayatt 5* luxury - do not stay here.