Cancún hotel vicini a MUSA

Punti positivi: Il personale era eccezionale

Punti positivi: Il personale era molto disponibile. Molte scelte alimentari diverse. La camera nella torre turchese era la più bella che la nostra famiglia abbia mai visto. La piscina e la spiaggia sono semplicemente perfette! Consiglierei a chiunque vada a Cancun.

Punti positivi: Il personale, la struttura, i servizi, e il paesaggio sono incredibili

Punti positivi: Ottima esperienza e strutture. Piscine fantastiche e aree ricreative, tra cui la spiaggia. Mi è piaciuto molto che avessero kayak e paddleboarding gratis.

Punti positivi: Spiaggia Nord e piscina, ottimo cibo (a volte era freddo ma buono il gusto), Spa.

Punti positivi: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.

Punti positivi: Il personale è stato sempre gentile e molto attento. Splendido resort.

Punti positivi: Tutto è perfetto!!

Punti positivi: Tutto era perfetto, questo hotel è ottimo. Ogni dettaglio è stato curato. Che splendido soggiorno!

Punti positivi: Bellissima vista a bordo piscina della spiaggia Camera confortevole con vista straordinaria della piscina e della spiaggia Il personale era molto cordiale!

Punti positivi: Servizio impeccabile! Molto pulita la spiaggia! Buon cibo! Le camere sono stupende! Mi è piaciuto molto la parte "solo per adulti"! Una vacanza perfetta!!

Punti positivi: Ci è piaciuto il cibo e il servizio era eccellente

Punti positivi: Best sulla strip

Punti positivi: I massaggi presso la spa erano incredibili!

Punti positivi: Cibo buono e tutto il resto.

Punti positivi: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.

Punti positivi: Servizi fantastici e personale incredibilmente accogliente. I pasti erano eccezionali e ogni richiesta veniva gestita prontamente e rapidamente. Consiglio vivamente questo Hyatt!! L'aspetto per soli adulti lo rende un ambiente più sereno e rilassante per singoli o adulti che vogliono rilassarsi.

Punti positivi: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.

Punti positivi: Room was clean. Staff were friendly and helpful.

Punti positivi: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!

Punti positivi: It was relaxing, i enjoyed the ocean and the staff was very good

Punti positivi: Excellent In All Respects

Punti positivi: I came few days ago, but I still have no words to express all my admire for this hotel. It is worth every dollar and even more. Professional Stuff, excellent food(they have Buffet, but every from 7 restaurants are a la Carte). Hotel has own large beach, on the best location in Cancun. I have been many times in Cancun, in many nice hotels. This is the best one in Cancun, I am so sure. You need only to aviod so called "Guest Services Desk". It is Timesharing company. You will lose precious time for one scrap bag - 5 USD worth.All drinks are premium quality and they have very good choice for every taste. All Rooms have magnificient ocean view.The centre of nightlife is only 1 km from the Hotel. Go to website of this hotel.Everything is true.

Punti positivi: Good food friendly staff 24/7 room service nice steak large selection of alcohol pool nice

Punti positivi: Loved the spa area but services could have been better, food/rooms/staff were outstanding

Punti positivi: $self.pros

Punti positivi: La camera era a pagamento e non ho mai potuto fare il check-in per cercare un altro hotel dell'ultimo minuto

Punti positivi: Il personale cordiale e il comfort del resort. Ci siamo sentiti completamente riposati e rilassati. Il guardiano della piscina e della spiaggia Javier era molto disponibile e si accertava che la spiaggia fosse pulita e sicura. Il portiere dell'hotel Humberto è molto cordiale e disponibile e non cerca di parlarvi di cose che non volete fare. Gladys è il più cordiale cameriere del bar sulla spiaggia e gli altri sono in gamba. Ci tornerò ancora e ancora.

Punti positivi: Nulla da distinguere da questo hotel sul fronte spiaggia. Sono competenti e hanno tutte le comodità. Ma è freddo, senz'anima.

Punti positivi: Hotel sulla costa ben mantenuto. Le camere con vista Oceano sono fantastici. La piscina è veramente soddisfacente. La spiaggia pulita. Il personale è veramente ottimo.

Punti positivi: Di fronte alla spiaggia

Punti positivi: The staff was very helpful, even though I had problems expressing what I wanted.

Punti positivi: The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.

Punti positivi: the rooms had a crisp clean feel. the phone service was good and the beaches were clean

Punti positivi: Fantastic beach and pool area. This is one of the oldest hotels on the `Hotel Zone` strip and so has BY FAR the best position; some of the other newer hotels have very small beach areas and tiny pools. Intercontinental has two large pools, several bars/restaurants and masses of sunbathing/lounger space. Lobby is impressive. Next to golf course (although the course next to the Hilton about 1 mile away is better and half the price!) masses of free parking plus valet parking. Excellent value for money rooms via booking.com. Bed comfortable.

Punti positivi: newly remodeled but lack of detail finish.nice pool and beach

Punti positivi: beato

Punti positivi: Niente

Punti positivi: Avevo una camera fantastica e ad un ottimo prezzo. L'hotel è a poca distanza a piedi dalla maggior parte delle attrazioni turistiche. Io ci tornerei senza alcun dubbio

Punti positivi: Spiaggia," la posizione, il servizio in camera. Miguel era il migliore.

Punti positivi: Potrebbe essere un resort di diamanti

Punti positivi: La posizione, il servizio, le attrezzature

Punti positivi: La posizione non era male e a pochi passi dal movimento

Punti positivi: Nice room, good food

Punti positivi: The service and assistance at the front desk and the concierge were excellent - responsive, well-informed and courteous. Kitchen facilities in the room made it easy and convenient for us. It is a beautiful hotel!

Punti positivi: The deals said "FREE Sunset Cruise and Matis Jewelry Gift", but the hotel had no clue about the Cruise or the Jewelry Gift. So, it is a rip-off when you provide a hotel but they have no clue on the deals.

Punti positivi: Confort of rooms

Punti positivi: Food is upper tier for traditional All-Inclusive Facilities are clean The staff are friendly

Punti positivi: Il personale è molto gentile e disponibile. Ci hanno aiutato con un sacco di cose tra cui cibo, check-out in camera, prenotazione di un ristorante italiano all'ultimo minuto e altri. Si tratta di un posto fantastico, se state progettando di visitare cancun, andate in questo hotel. È il miglior rapporto qualità-prezzo.

Punti positivi: After a recent stay at the Park Royal, I would recommend looking elsewhere for your stay in Cancun, especially if you're hoping to visit their "spa"- there isn't one. There's a Fitness Center with a man apparently available for massages but definitely nothing fancy- I'm not even sure where the room for massages was located within the Fitness Center. That being said, there were a lot of things that were pretty unclear and confusing. I have stayed in different parts of Mexico and at a number of resorts, varying in price range and this was definitely not the least expensive place that I have stayed at that definitely had the least amount of amenities. It can be pretty chilly at times during the winter months (even in Mexico!) so we were surprised that there was no hot tub. There were two small pools but they weren't heated, so between that and the lack of what we thought would be an actual spa (the website would have you believe that there was a pretty extensive one) we were surprised about how unaccomodating the front desk staff was. When we asked for recommendations for a spa we could cab or walk to, they had no recommendations and sent us out the door telling us to "try the hotel next door", which turned out to not allow non-guests to even book an appointment at their spa. I have never had a concierge not even ask a co-worker if they didn't have a recommendation, let alone not offer to call and book something for you since it isn't available. The restaurant staff and really all the staff sans the front desk were very polite and helpful; I think that's why it was so surprising when even getting change was an issue at the desk. We decided to do do our own research and found our own spa and a couple of restaurants to get off the resort via Trip Advisor since the front desk seemed pretty inept at helping with that sort of thing. There is only one non-buffet, reservation only situation that's a little difficult to get a spot at but decent. Overall the food wasn't the best I've had at an all-inclusive but it was not the worst. Do not expect to order guacamole and chips poolside- they aren't set up for it. If you're a fan of Mimosas unfortunately this isn't the place for you, either. They have a choice of white or red but that's the end of their wine "selection". The beds are incredibly firm, which can be a positive or negative depending on your preference. Also not a negative but just an FYI- the water is a super wavy, beautiful and clear and fun to wade into. For snorkeling you can get a really great tour over protected reefs via Aqua World that's completely reasonably priced. The hotel actually said that snorkeling was included when we booked but it turned out that was only true if you sat through a Time Share presentation which for us wasn't worth it, we just paid for the experience and it was a lot of fun. Summary? Spend a little more and get a lot more seemed to be the lesson we learned for All Inclusives in Cancun.

Punti positivi: The beach is amazing. The rooms are ok and also the comforts.

Punti positivi: I liked the location and the food was realy good at both restaurants. The staff was helpfull and friendly. It was clean and comfy.

Punti positivi: buffet buono

Punti positivi: Pulizia, efficienza, cortesia e ottimo rapporto qualità prezzo.

Punti positivi: Animacion

Punti positivi: La pulizia accurata di tuttol l'hotel, la posizione per andare al mare, l'alimentazione di qualità, varietà e quantità.

Punti positivi: Convenient location, near many shops and entertainment. Excellent food, spacious clean room. Well appointed surroundings, clean beach. Very responsive staff.

Punti positivi: The hotel has such a friendly staff inside and out. The room was exactly how it was described. I recommend getting the free breakfast with whatever room you choose. It is definitely not a typical free breakfast. We are definitely staying here again!!

Punti positivi: Great location. Not too big of a hotel and right on the beach. The front doorman, hotel employee took great care of us. He suggested restaurants and hotel employee also scheduled taxis. Prices for food and drinks were very reasonable.

Punti positivi: Overall treatment

Punti positivi: Nice rooms, great breakfast, clean pools , excellent staff. Would particularly like to single out who seems to do everything at the hotel! He went out of his way to be helpful. Doormen, front desk, all were friendly and helpful.

Punti positivi: Location, great food, lots of choices in the breakfast buffet. Very clean, staff nice and friendly. They are hard workers

Punti positivi: Nothing

Punti positivi: Location. Beachfront.

Punti positivi: È stato tutto meraviglioso!

Punti positivi: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!

Punti positivi: The breakfast buffet, included, was fantastic with good food and great variety.

Punti positivi: Che era sulla spiaggia

Punti positivi: È stata un'esperienza fantastica. Il personale era fantastico e molto cordiale

Punti positivi: Tutto il personale del servizio è estremamente cordiale e disponibile. Enrique al bar è un ottimo punto di forza, ed eccelle nel prendersi cura degli ospiti. Anche Ismael al bar è fantastico. Il personale è molto gentile a dare un motivo per tornare a trovarci.

Punti positivi: Un'offerta incredibile per il prezzo - decisamente prendere il pacchetto tutto compreso. Le bevande erano ottime, il cibo era eccezionale e la spiaggia era piuttosto tranquilla considerando che si trova a Cancun. La camera era una delle più belle in cui siamo mai stati - vivamente consigliato!

Punti positivi: Posizione sulla spiaggia

Punti positivi: Il personale dell'Hotel era gentile e l'ambiente rilassante.

Punti positivi: Non sono rimasto molto colpito dal flamingo. Non consiglierei questo hotel.

Punti positivi: Went to Cancun for a wedding and needed an affordable hotel with standard amenities. Staff was friendly, rooms were nicely renovated, everything seemed very clean, pool and beach facilities were very nice and the main restaurant, Albatros, was pretty good.

Punti positivi: The staff was very accommodating. The food was surprisingly good and fresh for a buffet. The sit down restaurant had a great selection and comfortable setting. The hotel throughout had marble floors and tasteful, fun decor. It is somewhat luxurious without being pretentious or intimidating.

Punti positivi: I found this hotel the most convenient place for an overnight stay in Cancun.

Punti positivi: Il cibo non era male per essere un buffet e per quanti ospiti c'erano

Punti positivi: Ottimo hotel, ottima posizione, ottimo soggiorno. Personale fantastico.

Punti positivi: Nice pool area, great service, fresh fruit was abundant.

Punti positivi: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.