Krystal Cancun

Punti positivi: Easy access to the pool

Punti negativi: The elevator wouldnt always work

Punti positivi: la stanza con vista sul mare

Punti negativi: lo staff

Punti positivi: The view was amazing. The waiter in the restrauant was very helpful.

Punti negativi: The lack of hot water in the early morning. The lady at check out told me she would email a receipt to me. I have yet to receive anything. That will give you a good general idea of the staff.

Punti positivi: Great location, right on the beach. Our room was nice and spacious and had a fridge and microwave. The pools and the beach views are great!

Punti negativi: The location was right next to the night clubs, which was good for going out but not so good for sleeping at night. The staff were extremely slow and not very helpful.

Punti positivi: Good location, and on the beach. Rooms were very spacious also

Punti negativi: Poor lunch and dinner options also there was no explanation on what was included in the all-inclusive option

Punti positivi: Location, buffet and friendly wait staff in Aquamarina. Also, a great massage.

Punti negativi: I requested a 'wake up' which I did not receive. When I complained at reception, staff member he just shrugged his shoulders as he acknowledged that my recorded request did not happen. I ...