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4,8
Punti positivi: The car was the exact size we needed
Punti negativi: Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was told
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3,6
Punti positivi: Drop off was easy.
Punti negativi: There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
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6,4
Punti positivi: I liked being able to shop prior to my arrival
Punti negativi: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
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2,0
Punti negativi: When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
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3,6
Punti positivi: The staff was super friendly and the chauffeur were on time
Punti negativi: Didn’t have inventory for the specific car I selected and was forced to take a full coverage insurance. They didn’t give me any other option.
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2,0
Punti negativi: More clarity on insurance they want to charge 39 dollars per day for insurance which they say is mandatory, if so they should be more transparent when advertising pricing
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2,0
Punti positivi: Nothing, worst experience i ever had with a car rental agency. The car was dirty and not even maintained.
Punti negativi: Everything!! Broken and dirty car MXN liability insurance of $750,000 pesos that was "included" in my booking was, according to the representative, under the minimum required by law (minimum was 3 millions pesos) so he only gave me the option to buy the full coverage which cost me over USD 800.00!!
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2,0
Punti negativi: I cancelled this refundable reservation and they still charged me.
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5,6
Punti positivi: The car was good. The staff was okay.
Punti negativi: Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
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10,0
Punti positivi: The staff was great, and fully bilingual. Pickup and dropoff didn't take long.
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4,0
Punti positivi: none
Punti negativi: Coustumer Service need to improve
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2,0
Punti positivi: Over charged and staff were very rude. Made us buy that was not minatory
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4,8
Punti positivi: The car was the exact size we needed
Punti negativi: Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was told
recensione fornita da
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3,6
Punti positivi: Drop off was easy.
Punti negativi: There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
recensione fornita da
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6,4
Punti positivi: I liked being able to shop prior to my arrival
Punti negativi: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
recensione fornita da
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2,0
Punti negativi: When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
recensione fornita da
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3,6
Punti positivi: The staff was super friendly and the chauffeur were on time
Punti negativi: Didn’t have inventory for the specific car I selected and was forced to take a full coverage insurance. They didn’t give me any other option.
recensione fornita da
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2,0
Punti negativi: More clarity on insurance they want to charge 39 dollars per day for insurance which they say is mandatory, if so they should be more transparent when advertising pricing
recensione fornita da
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2,0
Punti positivi: Nothing, worst experience i ever had with a car rental agency. The car was dirty and not even maintained.
Punti negativi: Everything!! Broken and dirty car MXN liability insurance of $750,000 pesos that was "included" in my booking was, according to the representative, under the minimum required by law (minimum was 3 millions pesos) so he only gave me the option to buy the full coverage which cost me over USD 800.00!!
recensione fornita da
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2,0
Punti negativi: I cancelled this refundable reservation and they still charged me.
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5,6
Punti positivi: The car was good. The staff was okay.
Punti negativi: Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
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4,0
Punti positivi: none
Punti negativi: Coustumer Service need to improve
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2,0
Punti positivi: Over charged and staff were very rude. Made us buy that was not minatory
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