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Aeroporto di Cancún recensioni di auto e directory
N°1 in classifica
Avis
Migliore valutazione
7,6 Buono (3 recensioni)
1 sede at Aeroporto di Cancún
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Avis recensioni
Punti di autonoleggio
Avis
Punti di ritiro a Aeroporto di Cancún
Carratera Cancun Chetumal Km22
+52 998 886 0221
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Avis
Recensioni per Avis a Aeroporto di Cancún
N°2 in classifica
National
6,0 Buono (24 recensioni)
1 sede at Aeroporto di Cancún
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National recensioni
Punti di autonoleggio
National
Punti di ritiro a Aeroporto di Cancún
International Airport
+52 998 277 2796
| lunedì | 07:00 - 23:00 |
| martedì | 07:00 - 23:00 |
| mercoledì | 07:00 - 23:00 |
| giovedì | 07:00 - 23:00 |
| venerdì | 07:00 - 23:00 |
| sabato | 07:00 - 23:00 |
| domenica | 07:00 - 23:00 |
Tutte le recensioni National
Recensioni per National a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
2,0
Horrible experience
Punti negativi: Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.
recensione fornita da
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10,0
Perfect and easy
Punti positivi: Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.
recensione fornita da
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5,6
Get ready for hidden fees
Punti positivi: Easy shuttle to the car rental. Good car
Punti negativi: You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.
recensione fornita da
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2,0
Ran out of car seats
Punti positivi: Price looked good online
Punti negativi: We arrived early in the morning only to find they were new car seats. What do you do in a foreign country with a two and four-year-old without a car seat? This place sucks.
recensione fornita da
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3,2
Dishonest Staff National
Punti positivi: nothing positive
Punti negativi: 1.I reserved, via Kayak.com, an “intermediate SUV or similar” for six (6) days in Cancun, Mexico for $110.08. the reservation said that it included “all taxes and fee”. 2.When I arrive I was told I had to purchase 3rd party insurance for 50 dollar a day. When I questioned the teller I determined that the legal minimum was really $26.00 per day (6*26+ 18% tax=$184.08. This more than doubled by initial reservation price. My new expected total is $294.08, wait it gets better. 3.The first SUV they checked out did not have a working seat beat. The second car they tried to put us in would not start at all. Finally the 3rd vehicle, a minivan, had working seatbelts and would start. The AC was struggling but we had to get going so we accepted it. I took pictures of the first two vehicles but by the 3rd van I was tired and forgot to take picture with my phone for later reference/proof; this will be important later. This process took 2 hours to pickup our “SUV”. This wasted daylight as I had to drive 5 hours to Merida that afternoon. 4.For Six (6) days the van was mediocre adequate for our needs. 5.I return the vehicle with a full tank of gas; I take a video of the exterior and Interior. The attendant filled out the damage assessment as “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6.I was not given a copy of the report showing “no damage” 7.I was not given a final bill. 8.They said that everything was fine and I would receive an email with the bill later. I never did. 9.My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10.I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
recensione fornita da
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10,0
Know about renting in mexico
Punti positivi: National was great! The sales rep was really nice and honest which is rare for a car rental place.
Punti negativi: Realize in Mexico you have to get insurance which adds to your rate. Actually US insurance companies often don't cover cars in Mexico so it's best to get full coverage. Adds like 30 per day.
recensione fornita da
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8,8
All good, except for dropoff
Punti positivi: Pickup was efficient, car was great.
Punti negativi: Delay at dropoff because they couldn't find my credit card. It took awhile but the staff person was helpful.
recensione fornita da
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6,4
BRING PROOF OF THIRD PARTY LIABILITY COVERAGE
Punti positivi: Staff was friendly.
Punti negativi: You must bring proof of third party liability coverage if you do not wish to purchase any insurance. Our 9 day rental was to cost US$46.18 through priceline. Since we did not bring proof of third party liability, we paid over US$280. This should be listed under 'important information' in the booking itinerary. Not cool.
recensione fornita da
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2,0
Cancelled my reservation
Punti negativi: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
recensione fornita da
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4,0
Waited 2 hours for shuttle and paid 50% more than
Punti positivi: Car was clean, and drop off was easy.
Punti negativi: Waited 2 hours at the Cancun airport for the National Shuttle to arrive. Guy kept saying it should be here any minute. We could have walked there and back 10 times if he would have told us where it was. When we finally got to the rental car office, they told us our quote did not include insurance that was mandatory. Even though all other rental car companies did include this in their quote. Then, tried to give us a lower level car than what we booked for the same price. I was at least able to pull up the confirmation email to show the car level I had booked. After all of this, we ended up losing 4 hours of our vacation and paying 50% more that expected. Totally going with Hertz next time. Saw shuttles every 5 minutes, and quoted us a lower price at the airport and assured it was with the mandatory insurance.
recensione fornita da
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6,0
typical rental
Punti positivi: easy
Punti negativi: not specific to National but all the hidden "liability" clauses are a pain.
recensione fornita da
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2,4
Mexican insurance laws!
Punti positivi: I booked for $4 usd a day, after mandatory liability insurance and the imposed 16% and 18% taxes, the car was close to 400 for 6 days!!!!!!!
recensione fornita da
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10,0
Perfect and easy
Punti positivi: Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.
recensione fornita da
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10,0
Know about renting in mexico
Punti positivi: National was great! The sales rep was really nice and honest which is rare for a car rental place.
Punti negativi: Realize in Mexico you have to get insurance which adds to your rate. Actually US insurance companies often don't cover cars in Mexico so it's best to get full coverage. Adds like 30 per day.
recensione fornita da
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8,8
All good, except for dropoff
Punti positivi: Pickup was efficient, car was great.
Punti negativi: Delay at dropoff because they couldn't find my credit card. It took awhile but the staff person was helpful.
recensione fornita da
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2,0
Horrible experience
Punti negativi: Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.
recensione fornita da
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5,6
Get ready for hidden fees
Punti positivi: Easy shuttle to the car rental. Good car
Punti negativi: You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.
recensione fornita da
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2,0
Ran out of car seats
Punti positivi: Price looked good online
Punti negativi: We arrived early in the morning only to find they were new car seats. What do you do in a foreign country with a two and four-year-old without a car seat? This place sucks.
recensione fornita da
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3,2
Dishonest Staff National
Punti positivi: nothing positive
Punti negativi: 1.I reserved, via Kayak.com, an “intermediate SUV or similar” for six (6) days in Cancun, Mexico for $110.08. the reservation said that it included “all taxes and fee”. 2.When I arrive I was told I had to purchase 3rd party insurance for 50 dollar a day. When I questioned the teller I determined that the legal minimum was really $26.00 per day (6*26+ 18% tax=$184.08. This more than doubled by initial reservation price. My new expected total is $294.08, wait it gets better. 3.The first SUV they checked out did not have a working seat beat. The second car they tried to put us in would not start at all. Finally the 3rd vehicle, a minivan, had working seatbelts and would start. The AC was struggling but we had to get going so we accepted it. I took pictures of the first two vehicles but by the 3rd van I was tired and forgot to take picture with my phone for later reference/proof; this will be important later. This process took 2 hours to pickup our “SUV”. This wasted daylight as I had to drive 5 hours to Merida that afternoon. 4.For Six (6) days the van was mediocre adequate for our needs. 5.I return the vehicle with a full tank of gas; I take a video of the exterior and Interior. The attendant filled out the damage assessment as “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6.I was not given a copy of the report showing “no damage” 7.I was not given a final bill. 8.They said that everything was fine and I would receive an email with the bill later. I never did. 9.My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10.I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
recensione fornita da
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6,4
BRING PROOF OF THIRD PARTY LIABILITY COVERAGE
Punti positivi: Staff was friendly.
Punti negativi: You must bring proof of third party liability coverage if you do not wish to purchase any insurance. Our 9 day rental was to cost US$46.18 through priceline. Since we did not bring proof of third party liability, we paid over US$280. This should be listed under 'important information' in the booking itinerary. Not cool.
recensione fornita da
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2,0
Cancelled my reservation
Punti negativi: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
recensione fornita da
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4,0
Waited 2 hours for shuttle and paid 50% more than
Punti positivi: Car was clean, and drop off was easy.
Punti negativi: Waited 2 hours at the Cancun airport for the National Shuttle to arrive. Guy kept saying it should be here any minute. We could have walked there and back 10 times if he would have told us where it was. When we finally got to the rental car office, they told us our quote did not include insurance that was mandatory. Even though all other rental car companies did include this in their quote. Then, tried to give us a lower level car than what we booked for the same price. I was at least able to pull up the confirmation email to show the car level I had booked. After all of this, we ended up losing 4 hours of our vacation and paying 50% more that expected. Totally going with Hertz next time. Saw shuttles every 5 minutes, and quoted us a lower price at the airport and assured it was with the mandatory insurance.
recensione fornita da
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6,0
typical rental
Punti positivi: easy
Punti negativi: not specific to National but all the hidden "liability" clauses are a pain.
recensione fornita da
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2,4
Mexican insurance laws!
Punti positivi: I booked for $4 usd a day, after mandatory liability insurance and the imposed 16% and 18% taxes, the car was close to 400 for 6 days!!!!!!!
recensione fornita da
N°3 in classifica
Alamo
5,5 OK (115 recensioni)
1 sede at Aeroporto di Cancún
╳
Alamo recensioni
Punti di autonoleggio
Alamo
Punti di ritiro a Aeroporto di Cancún
Intl And Domestic Arrivals
+52 998 886 0100
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Alamo
Recensioni per Alamo a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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2,0
Punti negativi: When I got there they tried to rip me with the cost for insurance. I walked out and did not rent the car. It was the worst car rental experience I have ever had in 31 years renting a car in Cancun.
recensione fornita da
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2,0
Punti positivi: The car itself was fine.
Punti negativi: Totally ripped me off. The Kayak shown price was $21 for the weekend, INCLUDING taxes. That’s why I chose this reservation—even though it was a dinky little car, that was a fantastic sale price. When I arrived, there was mandatory insurance, a different rate, new taxes, and mandatory prepaid tank of gas, all resulting in a price of $175 for the weekend—almost 9 times more than I had planned to pay. By the time I was there it was too late to change to another company... no need to spend more hours of an already short weekend getaway shopping for rental cars. But this was totally deceptive and I’m very unhappy. Kayak should not be listing Alamo’s deceptive prices in the future.
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: Had the car available, I went to alamo and they told me is no more cars for my reservation, I had to spend tons more money to get a rent car the same day. Bad service
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: Their CUSTOMER service is horrific. Showed up to get my car on time & there were no cars! Just left myself & my kids standing there no assistance no sorry nothing! Horrible
recensione fornita da
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2,0
Punti negativi: They didn’t have any car for me. Can you imagine!!! A rental car agency that ran out of cars by 10am in the morning.
recensione fornita da
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10,0
Punti positivi: Friendly staff!
Punti negativi: Nothing! Everything is great!
recensione fornita da
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2,0
Punti negativi: We arrived and they did not have the car available
recensione fornita da
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4,4
Punti negativi: Poner precios reales porque en la app salen unos y ya llegando allí me cobraron mucho mas
recensione fornita da
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4,8
Punti positivi: The car was the exact size we needed
Punti negativi: Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was told
recensione fornita da
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3,6
Punti positivi: Drop off was easy.
Punti negativi: There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
recensione fornita da
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6,4
Punti positivi: I liked being able to shop prior to my arrival
Punti negativi: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
recensione fornita da
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2,0
Punti negativi: When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
recensione fornita da
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2,0
Punti negativi: When I got there they tried to rip me with the cost for insurance. I walked out and did not rent the car. It was the worst car rental experience I have ever had in 31 years renting a car in Cancun.
recensione fornita da
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2,0
Punti positivi: The car itself was fine.
Punti negativi: Totally ripped me off. The Kayak shown price was $21 for the weekend, INCLUDING taxes. That’s why I chose this reservation—even though it was a dinky little car, that was a fantastic sale price. When I arrived, there was mandatory insurance, a different rate, new taxes, and mandatory prepaid tank of gas, all resulting in a price of $175 for the weekend—almost 9 times more than I had planned to pay. By the time I was there it was too late to change to another company... no need to spend more hours of an already short weekend getaway shopping for rental cars. But this was totally deceptive and I’m very unhappy. Kayak should not be listing Alamo’s deceptive prices in the future.
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: Had the car available, I went to alamo and they told me is no more cars for my reservation, I had to spend tons more money to get a rent car the same day. Bad service
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: Their CUSTOMER service is horrific. Showed up to get my car on time & there were no cars! Just left myself & my kids standing there no assistance no sorry nothing! Horrible
recensione fornita da
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2,0
Punti negativi: They didn’t have any car for me. Can you imagine!!! A rental car agency that ran out of cars by 10am in the morning.
recensione fornita da
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2,0
Punti negativi: We arrived and they did not have the car available
recensione fornita da
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4,4
Punti negativi: Poner precios reales porque en la app salen unos y ya llegando allí me cobraron mucho mas
recensione fornita da
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4,8
Punti positivi: The car was the exact size we needed
Punti negativi: Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was told
recensione fornita da
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3,6
Punti positivi: Drop off was easy.
Punti negativi: There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
recensione fornita da
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6,4
Punti positivi: I liked being able to shop prior to my arrival
Punti negativi: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
recensione fornita da
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2,0
Punti negativi: When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
recensione fornita da
N°4 in classifica
Hertz
5,5 OK (11 recensioni)
1 sede at Aeroporto di Cancún
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Hertz recensioni
Punti di autonoleggio
Hertz
Punti di ritiro a Aeroporto di Cancún
Intl Airport Of Cancun
+52 999 911 8040
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Hertz
Recensioni per Hertz a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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6,0
Punti negativi: Wait time at pick up location excessively long
recensione fornita da
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8,8
Punti positivi: pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were coming
Punti negativi: drop-off was slow with a long line; stressful when trying to make a plane!
recensione fornita da
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8,0
Punti positivi: The car was great
Punti negativi: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
recensione fornita da
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4,4
Punti negativi: Surprised me with a mandatory insurance policy that more than doubled the price of the rental.
recensione fornita da
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6,0
Punti negativi: Many extra costs, more than $150 above quote
recensione fornita da
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2,0
poor
Punti negativi: the price didnt include insurance and was 3 times more
recensione fornita da
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5,6
Punti positivi: service was good
Punti negativi: Ended up payin 3 times more than the reservation
recensione fornita da
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3,6
Punti negativi: They change in the last moment the car I did choose I got car without power steering. It was nightmare to drive such little car without that future
recensione fornita da
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4,8
Punti negativi: The staff member who went over the contract and additional fees/charges was not clear or open about all the various charges that would be added on to our base rate. Throughout the course of our trip, we realized that both hubcaps on the drivers side were not the right size for the wheel/tire and were attached with zip ties. While driving around on surface streets and highways, both drivers side hubcaps came off because they were not appropriately attached.
recensione fornita da
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6,0
Punti negativi: Tiempo de espera excesivo en el lugar de recogida
recensione fornita da
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8,8
Punti positivi: la recogida fue fácil y sencilla, el cuidado estaba en buenas condiciones , era caro, pero habíamos hecho investigación antes y se estaban cobrando nuevos cargos adicionales
Punti negativi: ¡la caída fue lenta con una larga línea; estresante al tratar de hacer un avión!
recensione fornita da
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8,0
Punti positivi: El coche era genial
Punti negativi: Los chicos que le daban el coche y lo comprobaban, tomando fotos, pedían una sugerencia, diciendo que no les pagan Hertz, sólo trabajan para la punta.. ¿Qué verdad es esto??
recensione fornita da
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8,8
Punti positivi: pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were coming
Punti negativi: drop-off was slow with a long line; stressful when trying to make a plane!
recensione fornita da
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8,8
Punti positivi: la recogida fue fácil y sencilla, el cuidado estaba en buenas condiciones , era caro, pero habíamos hecho investigación antes y se estaban cobrando nuevos cargos adicionales
Punti negativi: ¡la caída fue lenta con una larga línea; estresante al tratar de hacer un avión!
recensione fornita da
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8,0
Punti positivi: The car was great
Punti negativi: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
recensione fornita da
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8,0
Punti positivi: El coche era genial
Punti negativi: Los chicos que le daban el coche y lo comprobaban, tomando fotos, pedían una sugerencia, diciendo que no les pagan Hertz, sólo trabajan para la punta.. ¿Qué verdad es esto??
recensione fornita da
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6,0
Punti negativi: Wait time at pick up location excessively long
recensione fornita da
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4,4
Punti negativi: Surprised me with a mandatory insurance policy that more than doubled the price of the rental.
recensione fornita da
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6,0
Punti negativi: Many extra costs, more than $150 above quote
recensione fornita da
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2,0
poor
Punti negativi: the price didnt include insurance and was 3 times more
recensione fornita da
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5,6
Punti positivi: service was good
Punti negativi: Ended up payin 3 times more than the reservation
recensione fornita da
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3,6
Punti negativi: They change in the last moment the car I did choose I got car without power steering. It was nightmare to drive such little car without that future
recensione fornita da
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4,8
Punti negativi: The staff member who went over the contract and additional fees/charges was not clear or open about all the various charges that would be added on to our base rate. Throughout the course of our trip, we realized that both hubcaps on the drivers side were not the right size for the wheel/tire and were attached with zip ties. While driving around on surface streets and highways, both drivers side hubcaps came off because they were not appropriately attached.
recensione fornita da
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6,0
Punti negativi: Tiempo de espera excesivo en el lugar de recogida
recensione fornita da
N°5 in classifica
Enterprise
5,4 OK (36 recensioni)
1 sede at Aeroporto di Cancún
╳
Enterprise recensioni
Punti di autonoleggio
Enterprise
Punti di ritiro a Aeroporto di Cancún
International Airport
0180 0737 3722
| lunedì | 07:00 - 23:00 |
| martedì | 07:00 - 23:00 |
| mercoledì | 07:00 - 23:00 |
| giovedì | 07:00 - 23:00 |
| venerdì | 07:00 - 23:00 |
| sabato | 07:00 - 23:00 |
| domenica | 07:00 - 23:00 |
Tutte le recensioni Enterprise
Recensioni per Enterprise a Aeroporto di Cancún
Recensioni recenti
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- Positive
- Neutrali
- Negative
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7,6
Decent
Punti positivi: Fast service, helpful attendants. Clean car, ran well.
Punti negativi: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
recensione fornita da
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2,0
Worst rental experience ever...
Punti positivi: Nothing
Punti negativi: The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.
recensione fornita da
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10,0
Azgad is the best!!!!
Punti positivi: Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!
recensione fornita da
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8,0
One way or another you're going to end up paying the rate they want
Punti positivi: Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.
Punti negativi: I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.
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10,0
Punti positivi: I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.
Punti negativi: Everything was great - not a single issue!
recensione fornita da
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6,4
You do NOT get E Plus points from the Cancun location -
Punti positivi: Very nice staff. Efficient given the extensive paper documents and countless signatures.
Punti negativi: Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.
recensione fornita da
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3,6
NOT LOCATED BY THE AIRPORT, SURPRISE YOU WITH "REQUIRED" INSURANCE
Punti positivi: Car itself was clean and functional.
Punti negativi: - I selected this location because it was in the airport. It is not. It is a 15 minute bus ride away. There is a shuttle, but I only found out about the shuttle at the airport, because I couldn't find their office, and it helped that I speak Spanish fluently. - When you make the reservation on the website, there is nothing stating that you have to buy their insurance. Yet when I got there they gave me no option. They say my credit card doesn't cover it. Had I known, I could have been prepared to show the necessary insurance policy to show my coverage. The insurance was 3 times more than the actual rental rate. - Not at all what I thought I was getting in terms of price, convenience or location. Kayak you need to take responsibility and update your site as it currently has incorrect and inaccurate information, which I depended on when making my reservation.
recensione fornita da
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2,0
Not organized at all
Punti negativi: Office was closed when I arrived at 11pm Nobody called me. Nobody mat me at the airport nobody notified me. I called company and they were closed already. I end up to rent fromHertz with 100$ more price.
recensione fornita da
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4,4
Punti negativi: Falsely advertised at $2 per day. I was forced to buy 22$ per day insurance. Then gas tank would not fill meter past 1/2. Scam to get you to put more money in tank.
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9,6
Best car rental experience I've had in mexico
Punti positivi: Friendly shuttle driver and super friendly rental agent. You just have to get over the fact that any time you rent in Mexico, you are required to buy liability coverage, which always feels like highway robbery. This is true with every rental company. If you can't get over this, then you should not rent in Mexico.
recensione fornita da
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3,6
Over charged
Punti negativi: They will say they are charging you one price but charge you another. Be very careful with this place. It will not be a lot of money but still be carful!!
recensione fornita da
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9,2
Easy!
Punti positivi: The service at the counter and space of the car were great.
Punti negativi: It was a little difficult to make contact initially when we arrived at the airport. Also, I wish we had known that the original price quoted on Kayak didn't include the insurance that we were required to purchase upon pickup.
recensione fornita da
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10,0
Azgad is the best!!!!
Punti positivi: Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!
recensione fornita da
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10,0
Punti positivi: I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.
Punti negativi: Everything was great - not a single issue!
recensione fornita da
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9,6
Best car rental experience I've had in mexico
Punti positivi: Friendly shuttle driver and super friendly rental agent. You just have to get over the fact that any time you rent in Mexico, you are required to buy liability coverage, which always feels like highway robbery. This is true with every rental company. If you can't get over this, then you should not rent in Mexico.
recensione fornita da
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9,2
Easy!
Punti positivi: The service at the counter and space of the car were great.
Punti negativi: It was a little difficult to make contact initially when we arrived at the airport. Also, I wish we had known that the original price quoted on Kayak didn't include the insurance that we were required to purchase upon pickup.
recensione fornita da
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7,6
Decent
Punti positivi: Fast service, helpful attendants. Clean car, ran well.
Punti negativi: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
recensione fornita da
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8,0
One way or another you're going to end up paying the rate they want
Punti positivi: Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.
Punti negativi: I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.
recensione fornita da
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2,0
Worst rental experience ever...
Punti positivi: Nothing
Punti negativi: The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.
recensione fornita da
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6,4
You do NOT get E Plus points from the Cancun location -
Punti positivi: Very nice staff. Efficient given the extensive paper documents and countless signatures.
Punti negativi: Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.
recensione fornita da
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3,6
NOT LOCATED BY THE AIRPORT, SURPRISE YOU WITH "REQUIRED" INSURANCE
Punti positivi: Car itself was clean and functional.
Punti negativi: - I selected this location because it was in the airport. It is not. It is a 15 minute bus ride away. There is a shuttle, but I only found out about the shuttle at the airport, because I couldn't find their office, and it helped that I speak Spanish fluently. - When you make the reservation on the website, there is nothing stating that you have to buy their insurance. Yet when I got there they gave me no option. They say my credit card doesn't cover it. Had I known, I could have been prepared to show the necessary insurance policy to show my coverage. The insurance was 3 times more than the actual rental rate. - Not at all what I thought I was getting in terms of price, convenience or location. Kayak you need to take responsibility and update your site as it currently has incorrect and inaccurate information, which I depended on when making my reservation.
recensione fornita da
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2,0
Not organized at all
Punti negativi: Office was closed when I arrived at 11pm Nobody called me. Nobody mat me at the airport nobody notified me. I called company and they were closed already. I end up to rent fromHertz with 100$ more price.
recensione fornita da
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4,4
Punti negativi: Falsely advertised at $2 per day. I was forced to buy 22$ per day insurance. Then gas tank would not fill meter past 1/2. Scam to get you to put more money in tank.
recensione fornita da
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3,6
Over charged
Punti negativi: They will say they are charging you one price but charge you another. Be very careful with this place. It will not be a lot of money but still be carful!!
recensione fornita da
N°6 in classifica
Thrifty
5,3 OK (42 recensioni)
1 sede at Aeroporto di Cancún
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Thrifty recensioni
Punti di autonoleggio
Thrifty
Punti di ritiro a Aeroporto di Cancún
Carr, Cancun Chetumal Km 22
180 0365 1111
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Thrifty
Recensioni per Thrifty a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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5,2
Be ware
Punti positivi: Car was clean and reliable. I had no issues with the car whatsoever.
Punti negativi: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
recensione fornita da
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2,0
Weren’t able to rent a car!
Punti positivi: Nothing
Punti negativi: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
recensione fornita da
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9,2
Punti positivi: Pick up and drop off take ages. It staff were accommodating and vehicle was great
recensione fornita da
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2,0
Fraudulent price scams
Punti negativi: I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.
recensione fornita da
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10,0
Simple and easy
Punti positivi: They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.
recensione fornita da
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6,0
Punti negativi: Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhere
recensione fornita da
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2,0
You need to read the fine print.
Punti positivi: The price if it would have been the price I expected.
Punti negativi: Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.
recensione fornita da
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2,0
Lie
Punti positivi: Nothing
Punti negativi: Lie, prices not as described
recensione fornita da
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2,0
Closed
Punti positivi: Nothing! the location was closed, and I was left hanging looking for another car company.
Punti negativi: The location was closed, I had to get Eurocar to rent me at a higher price and back of the line...
recensione fornita da
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10,0
Price was real.
Punti positivi: I paid 85 cents a day. I did leave a $2000 visa security deposit for insurance but i was refunded all of it back and only paid 168 pesos total for 7 days of rental...this was including tax.
recensione fornita da
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8,8
Price is in the insurance
Punti positivi: Good service
Punti negativi: Rates online overly reasonable but the entire price of the car was in the insurance. Even the lowest level, just liability was over 3x the daily rental fee. Not a fun surprise.
recensione fornita da
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4,0
Punti negativi: Unprofessional service.
recensione fornita da
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9,2
Punti positivi: Pick up and drop off take ages. It staff were accommodating and vehicle was great
recensione fornita da
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10,0
Simple and easy
Punti positivi: They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.
recensione fornita da
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10,0
Price was real.
Punti positivi: I paid 85 cents a day. I did leave a $2000 visa security deposit for insurance but i was refunded all of it back and only paid 168 pesos total for 7 days of rental...this was including tax.
recensione fornita da
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8,8
Price is in the insurance
Punti positivi: Good service
Punti negativi: Rates online overly reasonable but the entire price of the car was in the insurance. Even the lowest level, just liability was over 3x the daily rental fee. Not a fun surprise.
recensione fornita da
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5,2
Be ware
Punti positivi: Car was clean and reliable. I had no issues with the car whatsoever.
Punti negativi: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
recensione fornita da
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2,0
Weren’t able to rent a car!
Punti positivi: Nothing
Punti negativi: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
recensione fornita da
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2,0
Fraudulent price scams
Punti negativi: I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.
recensione fornita da
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6,0
Punti negativi: Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhere
recensione fornita da
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2,0
You need to read the fine print.
Punti positivi: The price if it would have been the price I expected.
Punti negativi: Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.
recensione fornita da
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2,0
Lie
Punti positivi: Nothing
Punti negativi: Lie, prices not as described
recensione fornita da
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2,0
Closed
Punti positivi: Nothing! the location was closed, and I was left hanging looking for another car company.
Punti negativi: The location was closed, I had to get Eurocar to rent me at a higher price and back of the line...
recensione fornita da
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4,0
Punti negativi: Unprofessional service.
recensione fornita da
N°7 in classifica
Budget
5,0 OK (141 recensioni)
1 sede at Aeroporto di Cancún
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Budget recensioni
Punti di autonoleggio
Budget
Punti di ritiro a Aeroporto di Cancún
Carratera Cancun Chetumal Km22
+52 998 886 0252
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Budget
Recensioni per Budget a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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4,4
Punti negativi: We were given a car that was much, much smaller than what was reserved. We arrived late due to delayed flight but that’s no excuse to give away our car and offer us something half the size of what I booked. Never will rent from Budget again.
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: I booked my car from USA when I went there the personal told me that they don’t have Jeep and said his friend will take care of me I don’t speak Spanish and I needed up with Firefly by Herrz as it seems like that there is guy at airport who get commission from rental car company and other rental car companies employees give him business I needed up paying 140 more because budget can’t keep their part of bargain I will never use third party site and budget ever again
recensione fornita da
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8,8
Punti negativi: Everything was great but we were given a price of $72.01 for 5 days including taxes. In reality, it costs us over $400 by adding the no fault insurance. There has to be a happy medium where good coverage does not cost an arm and a leg !
recensione fornita da
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2,8
Punti positivi: After I complained they changed me the vehicle for another brand, and cleaner, not perfectly clean but cleaner.
Punti negativi: Don't show photos of cars the rental hasn't in stock, and don't offer things that will never be true, I choosed Budget because of the photo (A Jeep Wrangler) and the price $35 (When I payed more than $400).
recensione fornita da
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2,0
Punti positivi: When I got to the budget the receptionist said that they didnt have my car ready.
recensione fornita da
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2,0
Punti negativi: Our flight was late so we showed up to Budget in Cancun an hour and a half after our car should have been ready. When we got to the desk, they informed us we had to purchase car insurance for $350 for the week. When our car was finally ready a half hour later (two hours after it should have been ready), it was dark and the car had an empty gas tank. We decided to ditch the car rental and take a taxi, which ended up being a great decision. Do not use Budget.
recensione fornita da
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2,0
Punti negativi: The total cost by kayak was 93.89 and i paid the doble
recensione fornita da
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2,0
Punti positivi: yes
Punti negativi: if you guys tell the truth about what cars they dont have.
recensione fornita da
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2,0
Punti negativi: I booked a jeep wrangler from kayak and when i got there, they said they don’t even carry out jeeps. I was forced to get a nissan instead!
recensione fornita da
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10,0
Punti positivi: Staff was great! Even gave us a ride to our terminal in our rental so that we didn’t have to switch our luggage to the shuttle!
Punti negativi: Nothing! Everything was great!
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: From the moment you get there it is just one big hustle. The rates on this site show $80 for the week but when you get there they try to sell you insurance for 600 and some odd dollars. After you tell him it’s too much then ask you if you have AAA or American Express and It drops to 430. Bull!
recensione fornita da
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2,0
Punti positivi: The online booking experience was easy but it was a front for a scam bait and switch operation in Cancun.
Punti negativi: The Budget in Cancun does not have any Jeep Wranglers in their entire inventory. The local attendant tried upcharging me to take the SUV he had that was comparable (3x more than I was quoted online) plus wanted up to $1,200 deposit for the car. I went back to the airport and hired a driver.
recensione fornita da
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8,8
Punti negativi: Everything was great but we were given a price of $72.01 for 5 days including taxes. In reality, it costs us over $400 by adding the no fault insurance. There has to be a happy medium where good coverage does not cost an arm and a leg !
recensione fornita da
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10,0
Punti positivi: Staff was great! Even gave us a ride to our terminal in our rental so that we didn’t have to switch our luggage to the shuttle!
Punti negativi: Nothing! Everything was great!
recensione fornita da
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4,4
Punti negativi: We were given a car that was much, much smaller than what was reserved. We arrived late due to delayed flight but that’s no excuse to give away our car and offer us something half the size of what I booked. Never will rent from Budget again.
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: I booked my car from USA when I went there the personal told me that they don’t have Jeep and said his friend will take care of me I don’t speak Spanish and I needed up with Firefly by Herrz as it seems like that there is guy at airport who get commission from rental car company and other rental car companies employees give him business I needed up paying 140 more because budget can’t keep their part of bargain I will never use third party site and budget ever again
recensione fornita da
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2,8
Punti positivi: After I complained they changed me the vehicle for another brand, and cleaner, not perfectly clean but cleaner.
Punti negativi: Don't show photos of cars the rental hasn't in stock, and don't offer things that will never be true, I choosed Budget because of the photo (A Jeep Wrangler) and the price $35 (When I payed more than $400).
recensione fornita da
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2,0
Punti positivi: When I got to the budget the receptionist said that they didnt have my car ready.
recensione fornita da
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2,0
Punti negativi: Our flight was late so we showed up to Budget in Cancun an hour and a half after our car should have been ready. When we got to the desk, they informed us we had to purchase car insurance for $350 for the week. When our car was finally ready a half hour later (two hours after it should have been ready), it was dark and the car had an empty gas tank. We decided to ditch the car rental and take a taxi, which ended up being a great decision. Do not use Budget.
recensione fornita da
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2,0
Punti negativi: The total cost by kayak was 93.89 and i paid the doble
recensione fornita da
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2,0
Punti positivi: yes
Punti negativi: if you guys tell the truth about what cars they dont have.
recensione fornita da
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2,0
Punti negativi: I booked a jeep wrangler from kayak and when i got there, they said they don’t even carry out jeeps. I was forced to get a nissan instead!
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: From the moment you get there it is just one big hustle. The rates on this site show $80 for the week but when you get there they try to sell you insurance for 600 and some odd dollars. After you tell him it’s too much then ask you if you have AAA or American Express and It drops to 430. Bull!
recensione fornita da
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2,0
Punti positivi: The online booking experience was easy but it was a front for a scam bait and switch operation in Cancun.
Punti negativi: The Budget in Cancun does not have any Jeep Wranglers in their entire inventory. The local attendant tried upcharging me to take the SUV he had that was comparable (3x more than I was quoted online) plus wanted up to $1,200 deposit for the car. I went back to the airport and hired a driver.
recensione fornita da
N°8 in classifica
Dollar
5,0 OK (44 recensioni)
1 sede at Aeroporto di Cancún
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Dollar recensioni
Punti di autonoleggio
Dollar
Punti di ritiro a Aeroporto di Cancún
Carretera Cancun-Chetumal Km 22
180 0365 1111
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Dollar
Recensioni per Dollar a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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3,2
Punti negativi: Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak
recensione fornita da
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2,0
Punti positivi: Nothing, bad service. They tell lies and do not comply with reservations and prices
Punti negativi: first of all they should comply with what they offer
recensione fornita da
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2,0
Terrible gave my car away
Punti negativi: Avoid!!!
recensione fornita da
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5,6
Holy Insurance Batman!
Punti positivi: Dollar rental was a good value. I liked having unlimited miles for our roadtrip.
Punti negativi: I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.
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9,6
Convenient location right by the airport terminal
Punti positivi: All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.
Punti negativi: Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.
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2,0
Hard No
Punti positivi: Did not rent, was not informed of $2000 deposit.
Punti negativi: Over $2,000 deposit for a $5 rental. Went with Hertz.
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6,0
Punti positivi: car was a little beat up
Punti negativi: It took forever to get out of the rental car pickup (1 Hour)
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9,6
Excellent
Punti positivi: Perfect
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8,0
Punti negativi: it takes to long to get through the paperwork and drive away 40 minutes
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4,0
Punti positivi: That they were fast in and out once you got to the counter
Punti negativi: The prices that they had on there kayak website was wrong... it state that the rental is $4.65 for six days.. when I got there it was 88 dollars a day 300 hold on the credit card.. I need a car to get to the hotel so i got the car for one day then I return before my trip was over they have me 388 dollars back before 24 hour...
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4,0
Punti negativi: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract. In US we just drop the car and go. In Mexico you have to wait the rep to release the contract then you have to sign all the paper. then you can go. I will not happy and never rent at dollar
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2,0
Estafa
Punti positivi: No me gustó nada
Punti negativi: Reserve por Kayak un precio de 7,50 al llegar al counter la tarifa con sus impuestos ascendían a un TOTAL de Usd 400 aproximadamente y si no tomas sus seguros quieren una garantía por Usd 2500. Nunca más usaré esa tentadora les recomiendo FOX es a lado y tiene muy buenas tarifas.
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9,6
Convenient location right by the airport terminal
Punti positivi: All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.
Punti negativi: Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.
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9,6
Excellent
Punti positivi: Perfect
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3,2
Punti negativi: Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak
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2,0
Punti positivi: Nothing, bad service. They tell lies and do not comply with reservations and prices
Punti negativi: first of all they should comply with what they offer
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2,0
Terrible gave my car away
Punti negativi: Avoid!!!
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5,6
Holy Insurance Batman!
Punti positivi: Dollar rental was a good value. I liked having unlimited miles for our roadtrip.
Punti negativi: I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.
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2,0
Hard No
Punti positivi: Did not rent, was not informed of $2000 deposit.
Punti negativi: Over $2,000 deposit for a $5 rental. Went with Hertz.
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6,0
Punti positivi: car was a little beat up
Punti negativi: It took forever to get out of the rental car pickup (1 Hour)
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4,0
Punti positivi: That they were fast in and out once you got to the counter
Punti negativi: The prices that they had on there kayak website was wrong... it state that the rental is $4.65 for six days.. when I got there it was 88 dollars a day 300 hold on the credit card.. I need a car to get to the hotel so i got the car for one day then I return before my trip was over they have me 388 dollars back before 24 hour...
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4,0
Punti negativi: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract. In US we just drop the car and go. In Mexico you have to wait the rep to release the contract then you have to sign all the paper. then you can go. I will not happy and never rent at dollar
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2,0
Estafa
Punti positivi: No me gustó nada
Punti negativi: Reserve por Kayak un precio de 7,50 al llegar al counter la tarifa con sus impuestos ascendían a un TOTAL de Usd 400 aproximadamente y si no tomas sus seguros quieren una garantía por Usd 2500. Nunca más usaré esa tentadora les recomiendo FOX es a lado y tiene muy buenas tarifas.
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N°9 in classifica
Europcar
4,8 OK (73 recensioni)
1 sede at Aeroporto di Cancún
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Europcar recensioni
Punti di autonoleggio
Europcar
Punti di ritiro a Aeroporto di Cancún
Carretera Cancun - Chetumal Km 22
+52 998 886 0920
Tutte le recensioni Europcar
Recensioni per Europcar a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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2,0
Punti positivi: The staff was inconsistent, and I had a tiny accident, w a little kid rear ending me. Europcar insurance didn't show up till 2 hours later. Police was furious with me bc the insurance wouldn't show up, insurance guy shows up late and smelling like alcohol. He tells me the accident wasn't my fault and take it in and I wouldn't have any problems. I take the car back on the due date, and the supervisor of Europcar in Playa Del Carmen Mexico says the kid rear ending me was my fault and came out of my deductible. Very shady, very money hungry. Beware, don't believe anything these people tell you.
Punti negativi: Eurocar could be more honest and upfront with their customers. I will be leaving bad reviews about my horrific experience on google.
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3,6
Punti positivi: Car was reliable Great on gas
Punti negativi: The price quoted through Kayak ($2 per Day) plus insurance ($65) is completely false and misleading. When I went to Europcar in Cancun they charged me another $25 a day plus another insurance policy. It was completely overpriced and I was not notified about the additional charges that we were going to be added. The insurance that I ordered through HotWire was completely pointless because Europcar made me purchase their insurance. My company and I will never book a car through Europcar and/or HotWire due to the misleading prices and additional charges.
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3,6
Punti positivi: Nothing at all. Nothing to like. They advertise these dishonest almost free pricing and charge you the moon in insurance . I saw everyone taking pics before of the car . Apparently it's a thing with the rental car companies to claim damage on the car. I brought it back . With absolutely no damage from me. And they showed me 2 tiny dents from the bumper on bottom. It must have been there before. They said they will go over video footage with me . Showing me leaving lot . To see if damage was there . I kept waiting and waiting and waiting, nervous to miss my flight. With them saying over and over another 5 minutes another 10 etc.... Totally delaying the process . Finally they said we will leave the contract open until we send you the video. On the plane I got my contract without video of course with damages included
Punti negativi: Umm. An honest experience. It's dishonest from when you reserve car all the way to the return
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2,0
Punti positivi: Nothing, the rent was a rip off. When we arrived they wanted to force us hiring a separate kind of insurance even though we had one that was bought through kayak. Then, they wanted to charge us double for the insurance than what i was advertised online. In the end, we had to rent another car at a separate company.
Punti negativi: The company refused to accept the insurance we had through kayak. If they don't accept that kind of insurance then it shouldn't be advertise.
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4,0
Punti positivi: The staff was not friendly, and the drop off was a nightmare. We got scammed when we dropped off the car, which was a long process. It ended up costing us an extra $100.00.
Punti negativi: They could be more personable, and act like they care about there costumers.
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4,8
Punti positivi: The staff was friendly.
Punti negativi: It took over 2.5 hours between arriving at Europcar to when I left with the car. The car had tons of scratches and dents. Overall a terrible experience.
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4,0
Punti positivi: Pickup from airport was good, check in was fairly easy.
Punti negativi: Hidden fine print mandatory insurance. Prices high and especially high for dealing in USD. My car was a bit banged up, needed to take lots of pics of scratches/dents. Car was near empty on fuel on pickup (around 1/4 tank full). Ended up accidentally filling it all the way up for a hefty price. No refund.
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9,6
Punti negativi: Overall great, professional service and clean car. Reducing time at car pick up would have been nice
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2,0
Punti positivi: Company force you to buy additional insurance and liability. They will never accept any credit card coverage. Thus making the price of any rental higher.
Punti negativi: Price should include everything, it is another scam to feel travellers they can use their card and get the coverage which is incorrect. No rental company in Mexico accepts coverage from credit cards.
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8,4
Punti positivi: It was efficient and quick
Punti negativi: Their required insurance is outrageously expensive, like $60/day expensive. We have insurance through our credit card and had our credit card company quickly send over a letter while we were at the rental agency to allow us to waive their insurance but we still had to buy the supposedly mandatory by Mexican government 3rd party liability insurance for $16 day.
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5,6
Punti negativi: My rental was $2 for 4 days. I get there at 5am thinking I would be ok and my credit card would cover the rental and they tell me they need a special letter but MasterCard Dept is closed until 8am so they wanted a $1200 deposit. In addition they forced me to get additional liability insurance for $85. So I think the rental is for $2 and it's for $87 which is a huge jump. No email telling me any of this was required so seems like a giant racket to lure you in and make you pay extra she. You get there and have no other choice but to be stranded for 3 hours.
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2,0
Punti positivi: There was nothing to like about the company or their service
Punti negativi: Beware, they will not honor any coverage offered by AMAX, VISA or MASTERCARD. Thus you will end up paying extra for it. They will keep making new excuses that it is not in their system to accept.
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2,0
Punti positivi: The staff was inconsistent, and I had a tiny accident, w a little kid rear ending me. Europcar insurance didn't show up till 2 hours later. Police was furious with me bc the insurance wouldn't show up, insurance guy shows up late and smelling like alcohol. He tells me the accident wasn't my fault and take it in and I wouldn't have any problems. I take the car back on the due date, and the supervisor of Europcar in Playa Del Carmen Mexico says the kid rear ending me was my fault and came out of my deductible. Very shady, very money hungry. Beware, don't believe anything these people tell you.
Punti negativi: Eurocar could be more honest and upfront with their customers. I will be leaving bad reviews about my horrific experience on google.
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3,6
Punti positivi: Car was reliable Great on gas
Punti negativi: The price quoted through Kayak ($2 per Day) plus insurance ($65) is completely false and misleading. When I went to Europcar in Cancun they charged me another $25 a day plus another insurance policy. It was completely overpriced and I was not notified about the additional charges that we were going to be added. The insurance that I ordered through HotWire was completely pointless because Europcar made me purchase their insurance. My company and I will never book a car through Europcar and/or HotWire due to the misleading prices and additional charges.
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3,6
Punti positivi: Nothing at all. Nothing to like. They advertise these dishonest almost free pricing and charge you the moon in insurance . I saw everyone taking pics before of the car . Apparently it's a thing with the rental car companies to claim damage on the car. I brought it back . With absolutely no damage from me. And they showed me 2 tiny dents from the bumper on bottom. It must have been there before. They said they will go over video footage with me . Showing me leaving lot . To see if damage was there . I kept waiting and waiting and waiting, nervous to miss my flight. With them saying over and over another 5 minutes another 10 etc.... Totally delaying the process . Finally they said we will leave the contract open until we send you the video. On the plane I got my contract without video of course with damages included
Punti negativi: Umm. An honest experience. It's dishonest from when you reserve car all the way to the return
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2,0
Punti positivi: Nothing, the rent was a rip off. When we arrived they wanted to force us hiring a separate kind of insurance even though we had one that was bought through kayak. Then, they wanted to charge us double for the insurance than what i was advertised online. In the end, we had to rent another car at a separate company.
Punti negativi: The company refused to accept the insurance we had through kayak. If they don't accept that kind of insurance then it shouldn't be advertise.
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4,0
Punti positivi: The staff was not friendly, and the drop off was a nightmare. We got scammed when we dropped off the car, which was a long process. It ended up costing us an extra $100.00.
Punti negativi: They could be more personable, and act like they care about there costumers.
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4,8
Punti positivi: The staff was friendly.
Punti negativi: It took over 2.5 hours between arriving at Europcar to when I left with the car. The car had tons of scratches and dents. Overall a terrible experience.
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4,0
Punti positivi: Pickup from airport was good, check in was fairly easy.
Punti negativi: Hidden fine print mandatory insurance. Prices high and especially high for dealing in USD. My car was a bit banged up, needed to take lots of pics of scratches/dents. Car was near empty on fuel on pickup (around 1/4 tank full). Ended up accidentally filling it all the way up for a hefty price. No refund.
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2,0
Punti positivi: Company force you to buy additional insurance and liability. They will never accept any credit card coverage. Thus making the price of any rental higher.
Punti negativi: Price should include everything, it is another scam to feel travellers they can use their card and get the coverage which is incorrect. No rental company in Mexico accepts coverage from credit cards.
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5,6
Punti negativi: My rental was $2 for 4 days. I get there at 5am thinking I would be ok and my credit card would cover the rental and they tell me they need a special letter but MasterCard Dept is closed until 8am so they wanted a $1200 deposit. In addition they forced me to get additional liability insurance for $85. So I think the rental is for $2 and it's for $87 which is a huge jump. No email telling me any of this was required so seems like a giant racket to lure you in and make you pay extra she. You get there and have no other choice but to be stranded for 3 hours.
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2,0
Punti positivi: There was nothing to like about the company or their service
Punti negativi: Beware, they will not honor any coverage offered by AMAX, VISA or MASTERCARD. Thus you will end up paying extra for it. They will keep making new excuses that it is not in their system to accept.
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N°10 in classifica
Economy Rent a Car
4,4 OK (46 recensioni)
2 sedi at Aeroporto di Cancún
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Economy Rent a Car recensioni
Punti di autonoleggio
Economy Rent a Car
Punti di ritiro a Aeroporto di Cancún
Av. Tulum SM 05 Mza 01 lte 13 local 02
+52 998 253 6112
Calle acceso a las bodegas Sm 301 mz 30 lote 30
+52 998 253 6112
Tutte le recensioni Economy Rent a Car
Recensioni per Economy Rent a Car a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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4,4
Punti positivi: Nice people and fast service.
Punti negativi: They forced me to purchase a $250 full-coverage insurance, which was not expected and not clearly stated when I made the reservation. This meant a 50% increase on our rental budget. This needs to be made clear during the online reservation and not as a surprise when you are all ready to go on site.
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2,0
Punti negativi: The right reservation and a bullshit run around ending up with the rental company telling us they could drive us back to the airport after arriving in cancun, never rent with america xar rentals or economy while their trust me I go here a lot and have rented cars from other spots.
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2,0
Worst service
Punti negativi: The car I originally signed up for I couldn’t get due their not being enough of those cars. I got a crappy dodge attitude brakes and shocks were blown and bunch of ants inside the car. I wasn’t able to switch the car till 2-3 days later due to their not being other cars in the level rental I got
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4,4
watch for insurance
Punti positivi: The airport meet and pick up was great. The port drop off was good too.
Punti negativi: At pick up we had reserved a Chevy Tahoe. We got a dodge journey, which is hardly similar. Then they pushed the insurance so hard I had to call my credit card company to get a letter sent verifying I had coverage, then they still authorized $15,000.00 (yes, fifteen thousand USD) on my card. The counter man in Cozumel, and lady in Playa del Carmen could not have been less friendly.
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3,6
Worst place complete ripoff
Punti positivi: Being able to drive
Punti negativi: Very rude and everything is a complete lie. Says car is 9 dollars a day online, then you go and you must buy their insurance.so the price at all is not liated The online insurance for 67 covers nothing with them. You have to pay for insurance in different tiers $240 with a $2000 hold, $260 with 1000 hold, $300 with a 600 hold.
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2,0
false quote
Punti negativi: I quoted for a car with a different drop-off place, got charged for it in advanced and when I arrived to the dealer in charged in mexico for the rental of Economy Rental who are not them, but America Car Rental they wanted to charge me an extra for the drop off. America said they couldn't give me the car until I signed and payed the different location option and that Economy should be the one responding, tried to speak with Economy but was not possible to communicate and said kayak was responsable for that and I could never get them on the phone... The full service from start to end was a disaster
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2,0
Worst company ever
Punti positivi: Car was drivable.
Punti negativi: The list goes on and on, but the horrible customer service and the ridiculous over charges are just the beginning. They charged us almost double the agreed on rate for "insurance" or suggested we pay for the total value of the car!! Basically, it's giant rip off scheme.
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5,6
Hidden Fees
Punti positivi: The rental company would have gotten 5 stars if they would simply be upfront about the real price and all the hidden fees . At the end of the day the car was fine and the shuttle service no problems. Just don’t like arriving to get your car and being told that you have to sign up for insurance or they will place an $18,000 hold on your credit card while you are on vacation. And if you choose to get the basic insurance they will then only place an $8000 hold on your credit card!!!! So they force you into the maximum insurance package which only places a $690 hold on you card. Just as a business owner I would never treat my customers like that.
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2,0
These guys are a joke
Punti positivi: Nothing. We were so mad by their not honoring the reservation cost we’d paid, that we ended up having to book with a different company.
Punti negativi: They won’t honor your reservation quote and will ask you to pay way more.
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4,0
Punti positivi: Shuttle service was ok, somewhat confusing on where to meet driver. Drop off of rental and shuttle to airport was as it should be efficient and easy.
Punti negativi: 1. Personal liability insurance requirement not disclosed at $35/day. This is not covered by any credit card or personal auto insurance in Mexico. Pay it or they will drive you back to airport. You may be able to get a Rider on your own insurance for personal liability in Mexico, bring proof of policy. I will do this next time just to stick it to them. They tease you in with low rates and then stick it to you with the liability insurance! 2. Received vehicle on empty. 3. Rental company is actually American Car Rental, not Economy, in Mexico. 4. Credit card got skimmed same day multiple fraud purchases. It was the only place I used the card that day in Mexico.
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2,4
Stay away
Punti positivi: The advertised price looked good.
Punti negativi: Upon arrival they would not accept my international rental insurance. I travel frequently for business and have good international car rental coverage. After speaking to a manager the reluctantly would accept it but stated that I should be cautioned that i would be responsible for any damage. It was presented as a threat and I felt that they would fund a way to charge me for something upon return. So I agreed to purchase additional coverage. That was the better part.... Upon arrival I was charged an additional fee for fuel. When i picker up the van it had a little under a half tank. I returned it a little over a quarter tank. I expected a possible modest fee. I was charged 750 pesos. About 4p use. Excessive but fine...what really got me was the late fee. When setting up the rental months ago I selected the travel dates, pick up and return times. Anyone who travels knows that these are never exact and change as flights change. I was 1 and a half hours late for the return. I am not sure what the fee was but I was floored and could not believe the were trying to pull more cash out of me after arguing over the excessive fuel charge. No I didn't get credit for picking up the vehicle late. Really poor customer service from America Car rental Cancun
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4,8
Mexico rental car rates and insurance rates very misleading!
Punti positivi: Car was new and clean.
Punti negativi: While booking through the car rental site prior to our visit i was quoted and made a reservation for 8 days for $135. It suggested no additional fees or insurance were required. I always decline additional insurance when in central America as I hold full coverage through my credit card provider. They however refused to rent me the car without paying their expensive insurance premium. This was a serious inconvenience we did not budget for!! The additional insurance costs incurred brought our estimated rental cost from $135 all the way to $466!!! OVER 3 TIMES THE QUOTED PRICE! IMO this is an unacceptable practice. These things need to be disclosed at time of booking.... NOT when you arrive at the rental agency. Over all this made our experience with AMERICA's Car rental (subsidiary of Economy i take it?), very unpleasant . I will doubtfully use them again on our next trip.
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4,4
Punti positivi: Nice people and fast service.
Punti negativi: They forced me to purchase a $250 full-coverage insurance, which was not expected and not clearly stated when I made the reservation. This meant a 50% increase on our rental budget. This needs to be made clear during the online reservation and not as a surprise when you are all ready to go on site.
recensione fornita da
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2,0
Punti negativi: The right reservation and a bullshit run around ending up with the rental company telling us they could drive us back to the airport after arriving in cancun, never rent with america xar rentals or economy while their trust me I go here a lot and have rented cars from other spots.
recensione fornita da
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2,0
Worst service
Punti negativi: The car I originally signed up for I couldn’t get due their not being enough of those cars. I got a crappy dodge attitude brakes and shocks were blown and bunch of ants inside the car. I wasn’t able to switch the car till 2-3 days later due to their not being other cars in the level rental I got
recensione fornita da
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4,4
watch for insurance
Punti positivi: The airport meet and pick up was great. The port drop off was good too.
Punti negativi: At pick up we had reserved a Chevy Tahoe. We got a dodge journey, which is hardly similar. Then they pushed the insurance so hard I had to call my credit card company to get a letter sent verifying I had coverage, then they still authorized $15,000.00 (yes, fifteen thousand USD) on my card. The counter man in Cozumel, and lady in Playa del Carmen could not have been less friendly.
recensione fornita da
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3,6
Worst place complete ripoff
Punti positivi: Being able to drive
Punti negativi: Very rude and everything is a complete lie. Says car is 9 dollars a day online, then you go and you must buy their insurance.so the price at all is not liated The online insurance for 67 covers nothing with them. You have to pay for insurance in different tiers $240 with a $2000 hold, $260 with 1000 hold, $300 with a 600 hold.
recensione fornita da
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2,0
false quote
Punti negativi: I quoted for a car with a different drop-off place, got charged for it in advanced and when I arrived to the dealer in charged in mexico for the rental of Economy Rental who are not them, but America Car Rental they wanted to charge me an extra for the drop off. America said they couldn't give me the car until I signed and payed the different location option and that Economy should be the one responding, tried to speak with Economy but was not possible to communicate and said kayak was responsable for that and I could never get them on the phone... The full service from start to end was a disaster
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2,0
Worst company ever
Punti positivi: Car was drivable.
Punti negativi: The list goes on and on, but the horrible customer service and the ridiculous over charges are just the beginning. They charged us almost double the agreed on rate for "insurance" or suggested we pay for the total value of the car!! Basically, it's giant rip off scheme.
recensione fornita da
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5,6
Hidden Fees
Punti positivi: The rental company would have gotten 5 stars if they would simply be upfront about the real price and all the hidden fees . At the end of the day the car was fine and the shuttle service no problems. Just don’t like arriving to get your car and being told that you have to sign up for insurance or they will place an $18,000 hold on your credit card while you are on vacation. And if you choose to get the basic insurance they will then only place an $8000 hold on your credit card!!!! So they force you into the maximum insurance package which only places a $690 hold on you card. Just as a business owner I would never treat my customers like that.
recensione fornita da
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2,0
These guys are a joke
Punti positivi: Nothing. We were so mad by their not honoring the reservation cost we’d paid, that we ended up having to book with a different company.
Punti negativi: They won’t honor your reservation quote and will ask you to pay way more.
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4,0
Punti positivi: Shuttle service was ok, somewhat confusing on where to meet driver. Drop off of rental and shuttle to airport was as it should be efficient and easy.
Punti negativi: 1. Personal liability insurance requirement not disclosed at $35/day. This is not covered by any credit card or personal auto insurance in Mexico. Pay it or they will drive you back to airport. You may be able to get a Rider on your own insurance for personal liability in Mexico, bring proof of policy. I will do this next time just to stick it to them. They tease you in with low rates and then stick it to you with the liability insurance! 2. Received vehicle on empty. 3. Rental company is actually American Car Rental, not Economy, in Mexico. 4. Credit card got skimmed same day multiple fraud purchases. It was the only place I used the card that day in Mexico.
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2,4
Stay away
Punti positivi: The advertised price looked good.
Punti negativi: Upon arrival they would not accept my international rental insurance. I travel frequently for business and have good international car rental coverage. After speaking to a manager the reluctantly would accept it but stated that I should be cautioned that i would be responsible for any damage. It was presented as a threat and I felt that they would fund a way to charge me for something upon return. So I agreed to purchase additional coverage. That was the better part.... Upon arrival I was charged an additional fee for fuel. When i picker up the van it had a little under a half tank. I returned it a little over a quarter tank. I expected a possible modest fee. I was charged 750 pesos. About 4p use. Excessive but fine...what really got me was the late fee. When setting up the rental months ago I selected the travel dates, pick up and return times. Anyone who travels knows that these are never exact and change as flights change. I was 1 and a half hours late for the return. I am not sure what the fee was but I was floored and could not believe the were trying to pull more cash out of me after arguing over the excessive fuel charge. No I didn't get credit for picking up the vehicle late. Really poor customer service from America Car rental Cancun
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4,8
Mexico rental car rates and insurance rates very misleading!
Punti positivi: Car was new and clean.
Punti negativi: While booking through the car rental site prior to our visit i was quoted and made a reservation for 8 days for $135. It suggested no additional fees or insurance were required. I always decline additional insurance when in central America as I hold full coverage through my credit card provider. They however refused to rent me the car without paying their expensive insurance premium. This was a serious inconvenience we did not budget for!! The additional insurance costs incurred brought our estimated rental cost from $135 all the way to $466!!! OVER 3 TIMES THE QUOTED PRICE! IMO this is an unacceptable practice. These things need to be disclosed at time of booking.... NOT when you arrive at the rental agency. Over all this made our experience with AMERICA's Car rental (subsidiary of Economy i take it?), very unpleasant . I will doubtfully use them again on our next trip.
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N°11 in classifica
Payless
4,3 OK (30 recensioni)
1 sede at Aeroporto di Cancún
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Payless recensioni
Punti di autonoleggio
Payless
Punti di ritiro a Aeroporto di Cancún
Carratera Cancun Chetumal Km22
+52 998 886 0252
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Payless
Recensioni per Payless a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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2,0
Hidden charges and no pick up
Punti positivi: Nothing
Punti negativi: Our shuttle was over an hour late. When we finally got to the car rental agency they tried to demand huge fees for extra insurance and taxes that made the rental extremely higher than other agencies. We ended up renting from another company all together and cancelling our reservation and additional purchased insurance because the customer service was so terrible.
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2,8
Punti positivi: Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?
Punti negativi: Everything, nothing was good and we walked to the nearest Enterprise
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2,0
Punti negativi: No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.
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2,4
Mal Servicio y p3wima la atención del Supervisor Aeropuerto Cancún
Punti positivi: Mal servicio
Punti negativi: Mal Servicio, me entregaron el carro más chico categoría A cuando yo rente un Full size, la atención pésima del Supervisor, carísimo el tipo de cambio 22, , quedaron de cambiarme el carro al día siguiente y fue hasta en 4 dias despues q porque no tenían, se quedaron con la información de tarjetas siendo que se pago todo y no me la entregaron, gente por medio de kayak y la tarifa mucho más cara, no te respetan, y por ser temporada alta se ponen muy sangrones
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4,4
Punti negativi: They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\
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3,6
DO NOT GET THE PRICELINE/KAYAK INSURANCE!
Punti negativi: The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.
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8,0
Mexico Payless Rental
Punti positivi: Friendliness of staff, new and clean car
Punti negativi: No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.
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2,0
payless sucks
Punti positivi: they cancelled the reservation at the last minute.
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4,0
Punti positivi: It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.
Punti negativi: Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
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3,6
Schmeservation
Punti positivi: It had 4 wheels.
Punti negativi: We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.
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3,6
I will never rent from Payless again
Punti negativi: The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the gas we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead. Elias said there was nothing wrong with the car and then said "this kind of thing always happens with people like you". He said we were lying about the car and although he eventually did, he did not want to reimburse us for the 250 pesos of gas that we were owed. He was rude and believed that having a string tied to the broken door handle in the car was also acceptable. He is a total crook and we will not be back.
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7,2
Mediocre
Punti positivi: Staff was friendly and made pick up and drop off smooth
Punti negativi: Unclear pricing. Advertisement says nothing about the insurance which is required and costs two orders of magnitude more than the rental
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8,0
Mexico Payless Rental
Punti positivi: Friendliness of staff, new and clean car
Punti negativi: No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.
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7,2
Mediocre
Punti positivi: Staff was friendly and made pick up and drop off smooth
Punti negativi: Unclear pricing. Advertisement says nothing about the insurance which is required and costs two orders of magnitude more than the rental
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2,0
Hidden charges and no pick up
Punti positivi: Nothing
Punti negativi: Our shuttle was over an hour late. When we finally got to the car rental agency they tried to demand huge fees for extra insurance and taxes that made the rental extremely higher than other agencies. We ended up renting from another company all together and cancelling our reservation and additional purchased insurance because the customer service was so terrible.
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2,8
Punti positivi: Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?
Punti negativi: Everything, nothing was good and we walked to the nearest Enterprise
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2,0
Punti negativi: No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.
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2,4
Mal Servicio y p3wima la atención del Supervisor Aeropuerto Cancún
Punti positivi: Mal servicio
Punti negativi: Mal Servicio, me entregaron el carro más chico categoría A cuando yo rente un Full size, la atención pésima del Supervisor, carísimo el tipo de cambio 22, , quedaron de cambiarme el carro al día siguiente y fue hasta en 4 dias despues q porque no tenían, se quedaron con la información de tarjetas siendo que se pago todo y no me la entregaron, gente por medio de kayak y la tarifa mucho más cara, no te respetan, y por ser temporada alta se ponen muy sangrones
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4,4
Punti negativi: They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\
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3,6
DO NOT GET THE PRICELINE/KAYAK INSURANCE!
Punti negativi: The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.
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2,0
payless sucks
Punti positivi: they cancelled the reservation at the last minute.
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4,0
Punti positivi: It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.
Punti negativi: Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
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3,6
Schmeservation
Punti positivi: It had 4 wheels.
Punti negativi: We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.
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3,6
I will never rent from Payless again
Punti negativi: The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the gas we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead. Elias said there was nothing wrong with the car and then said "this kind of thing always happens with people like you". He said we were lying about the car and although he eventually did, he did not want to reimburse us for the 250 pesos of gas that we were owed. He was rude and believed that having a string tied to the broken door handle in the car was also acceptable. He is a total crook and we will not be back.
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N°12 in classifica
E-Z Rent-A-Car
4,2 OK (15 recensioni)
1 sede at Aeroporto di Cancún
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E-Z Rent-A-Car recensioni
Punti di autonoleggio
E-Z Rent-A-Car
Punti di ritiro a Aeroporto di Cancún
Cancun International Airport
+52 998 892 7017
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni E-Z Rent-A-Car
Recensioni per E-Z Rent-A-Car a Aeroporto di Cancún
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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3,2
Punti positivi: Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.
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2,0
Punti negativi: Car was old and smelled bad insurance was very expensive
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2,0
Punti negativi: They gave me the wrong car that was not even close to what I picked out
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2,0
Punti negativi: Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all
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2,0
Punti negativi: I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.
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3,2
Asked us for a $30k deposit for a used Grand Caravan....LOL. Clowns
Punti negativi: Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.
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3,2
Not recommended
Punti negativi: The insurance is obligatory and very expensive, it changes the price of the car completely
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6,4
Punti positivi: good price
Punti negativi: I have ordered Chevrolet Tahoe or similar and I got just Jeep Wrangler what is way smaller and I have huge problem to fit all our luggage into car....
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6,4
Punti negativi: Had to do a $10,000 deposit for the car because I had my own insurance. That's just too much and maxed out my credit card. This is not 5 minutes from airport like advertised. Consider 15 minutes transportation from airport to pick up location. Car provided was old. Mosquitoes were eating us alive at pick up location. By the way, pick up location is very sketchy.
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2,8
Punti positivi: Open 24 x 7
Punti negativi: In Cancún the service is provided by AMERICA car rental. Coordinating the pickup was difficult, we lost about an hour waiting and arranging, the guy on the phone was a little bit rude. After we were brought to the office, we had to wait another hour because they had more customers in the line. They try to force you to take their insurance by putting a deposit of $7000 for a compact car if you want to use your own insurance. I booked a Dodge Avenger and they offered a VM Gol and I was told it was one of the newest cars: it was a lie. The car had scratches everywhere, it was dirty with stains on the roof, broken pieces, seat couldn't be adjusted and had noises while driving.
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8,0
Punti negativi: No incluia en el precio publicado el seguro del auto. Lo cual eleva a más del doble es costó total.
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2,4
Horrible
Punti positivi: The size of the vehicle was sufficient.
Punti negativi: Customer service. Hidden cost.
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3,2
Punti positivi: Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.
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2,0
Punti negativi: Car was old and smelled bad insurance was very expensive
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2,0
Punti negativi: They gave me the wrong car that was not even close to what I picked out
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2,0
Punti negativi: Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all
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2,0
Punti negativi: I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.
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3,2
Asked us for a $30k deposit for a used Grand Caravan....LOL. Clowns
Punti negativi: Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.
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3,2
Not recommended
Punti negativi: The insurance is obligatory and very expensive, it changes the price of the car completely
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6,4
Punti positivi: good price
Punti negativi: I have ordered Chevrolet Tahoe or similar and I got just Jeep Wrangler what is way smaller and I have huge problem to fit all our luggage into car....
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6,4
Punti negativi: Had to do a $10,000 deposit for the car because I had my own insurance. That's just too much and maxed out my credit card. This is not 5 minutes from airport like advertised. Consider 15 minutes transportation from airport to pick up location. Car provided was old. Mosquitoes were eating us alive at pick up location. By the way, pick up location is very sketchy.
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2,8
Punti positivi: Open 24 x 7
Punti negativi: In Cancún the service is provided by AMERICA car rental. Coordinating the pickup was difficult, we lost about an hour waiting and arranging, the guy on the phone was a little bit rude. After we were brought to the office, we had to wait another hour because they had more customers in the line. They try to force you to take their insurance by putting a deposit of $7000 for a compact car if you want to use your own insurance. I booked a Dodge Avenger and they offered a VM Gol and I was told it was one of the newest cars: it was a lie. The car had scratches everywhere, it was dirty with stains on the roof, broken pieces, seat couldn't be adjusted and had noises while driving.
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2,4
Horrible
Punti positivi: The size of the vehicle was sufficient.
Punti negativi: Customer service. Hidden cost.
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Agenzie di autonoleggio a Aeroporto di Cancún
Consigli per noleggiare auto a Aeroporto di Cancún
- Il 25% degli utenti trova auto a noleggio a Aeroporto di Cancún per 11 € o meno
- Prenota la tua auto a noleggio Aeroporto di Cancún con almeno 1 giorno di anticipo per assicurarti prezzi più bassi