Cancún hotel vicini a Cancún

Punti positivi: Quello che era incluso nel prezzo della camera: Piatti, ecc. La vicinanza al centro commerciale per lo shopping e ristoranti

Punti negativi: La pulizia della biancheria da letto e gli asciugamani non erano così freschi

Punti positivi: Molto facile andare in giro. Molto vicino al Plaza Americas. Era conveniente

Punti negativi: Niente

Punti positivi: Ci è piaciuto molto il 2-2 bagni dei letti appartamento. Molto lussuoso e ha tutto il necessario per una famiglia. TV via cavo in ogni camera. Cucina completamente arredata. Lavatrice e asciugatrice. Ottimi panorami e piscina e balcone meraviglioso. Connessione internet wi-fi gratuita. Molto sicuro e sicuro. Le pulizie vengono fatte tutti i giorni.

Punti positivi: Conveniently located to go to the mall

Punti positivi: attached to large mall

Punti negativi: the cabs in cancun rip you off need uber

Punti positivi: I really like the location as it is located strategically next to the biggest mall with lots of restaurants and just outside of the hotel zone. It makes moving around Cancun very convenient. The views are so relaxing and beautiful.

Punti negativi: nothing

Punti positivi: Everything was perfect!

Punti positivi: Everything else!

Punti negativi: The entrance is a bit tricky when it's the first time you're entering the property.

Punti positivi: View Comfort Pool Bed Spacious Great value for money

Punti negativi: Breakfast quality is not top notch A bit hard to find the entrance the first time

Punti positivi: Comfortable Rooms and nice Pool. Staff was very friendly. Shopping Mall is directly beside. Bus Terminal is 2-3km away.

Punti positivi: La seconda camera al 16 piano 100 mq di appartamento e non si sentiva discoteca come al 1 appartenento al 12 piano pulitissimo con lavatrice ed asciugatrice , buona colazione , centro commerciale attaccato ed Hertz x affitto auto , affaccio su laguna di cancun

Punti positivi: Pulito e personale molto disponibile ! Peccato per la colazione non inclusa nel prezzo

Punti negativi: La colazione dovrebbe essere più abbondante !!!

Punti positivi: It was awesome.

Punti negativi: Honestly, I had no complaints.

Punti positivi: Spacious apartment

Punti negativi: No dryer

Punti positivi: Posizione , parcheggio privato , piscina , staff.

Punti negativi: Orari della pulizia della camera molto irregolari , generalmente nel pomeriggio quando si tornava in camera , quindi un po’ fastidioso .

Punti positivi: Pulito, moderno e di livello superiore rispetto al prezzo

Punti negativi: Letto piccoli

Punti positivi: Spazi ampi e puliti. Ottima colazione

Punti negativi: Il locale al lato effettivamente fa un po’ di rumore fino a notte tarda

Punti positivi: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.

Punti negativi: I didn't get a 'chance' to try the restaurant but was informed by other guests that it wasn't so well. Additionally, although an extremely small Hotel, there is no elevator. I had assistance checking into my room, but not checking out. Therefore, I had to carry my luggage down a flight of stairs.

Punti positivi: location, rooms

Punti positivi: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.

Punti positivi: It was very closed off from the road and felt very safe. Personnel is very friendly.

Punti negativi: Location is near alot of shops and restaurants but far away from downtown and the hotel zone

Punti positivi: Camere pulite , spaziose !

Punti negativi: Rumorose fino a tarda notte , a causa di un pub vicino alla struttura

Punti positivi: Receptionists were helpful and friendly.

Punti negativi: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.

Punti positivi: Nice hotel with a very pleasant atmosphere. Spacous room with comfortable beds, nice bathroom. The hotel and the room was clean, staff was helpful. Although breakfast was not included in our price, the hotel provided a good selection of typical local food to chose from (to be paid).

Punti negativi: Our room's window was facing to a firewall. But as we spent very limited time in the room during the day, it was not annoying. Nothing else to mention.

Punti positivi: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.

Punti negativi: Nothing. All was good.

Punti positivi: I stayed one night, the staff were helpful and friendly, location was good to walk around, the room is big and comfortable

Punti negativi: The breakfast was really bad sorry

Punti positivi: Great location, super comfortable and clean!

Punti negativi: Slow internet in the rooms.

Punti positivi: La camera era bella

Punti negativi: La palestra non era buona

Punti positivi: Molto carino, camere pulite immacolata e il servizio eccellente camere

Punti positivi: I really liked that the staff was so kind!

Punti positivi: La piscina dopo cena è il fiore all accoglierlo !!

Punti negativi: Nessuno parla inglese ..

Punti positivi: 5-10 min walk from ADO bus station, some nearby restaurants. Towels by the pool, good aircon and wifi. Breakfast ok. Shuttle to beach.

Punti positivi: Everything. Breakfast included in price...great. Not far from activities. English speaking staff a big plus

Punti positivi: Check in staff were friendly & efficient. Very close to ADOS bus station.

Punti negativi: The room smelt very damp. The bedding was poor quality; it was rough & felt dirty. The room was really worn and this made it feel unclean though I think the cleaners did a pretty good job.

Punti positivi: Location very near the bus station. The room was big, comfortable bed, nice shower. Breakfast buffet was quite good.

Punti negativi: The check in process was too long. I arrived at 3 am and had to leave for the airport at 8 am and we had to stand at the reception for a 45-minute check in. I did not get a receipt of my payment, I requested it by email and received a cancellation of my booking instead...

Punti positivi: It's few minutes walking from bus station from where bus leaves to airport, pool side is cute, breakfast is buffet with eggs and waffles cooked for you

Punti positivi: The room is nice. hotel looks good & well maintained.

Punti negativi: Breakfast is poor, location not great

Punti positivi: The staff were really helpful and the breakfast was very good with made to order omelettes.

Punti negativi: The free shuttle bus to the beach only goes at 10 am or 11 am and only returns at 4:30 pm.

Punti positivi: Very helpful staff and excellent breakfast

Punti negativi: The WiFi was not great

Punti positivi: Location is awesome as it’s located downtown Cancun walking distance to so many things like the mercado 28 and Ave Tulum which is one of the important streets. It’s relatively safe too. The breakfast was pretty good and tasty as well serving traditional Mexican which was a difference to the norm. Overall, my experience was great and will book again if visiting Cancun.

Punti negativi: The pillows were too flat hence found it hard to sleep on them.

Punti positivi: Colazione e piscina

Punti negativi: Nulla

Punti positivi: Il personale alla reception era eccezionale!!!

Punti negativi: Il cibo

Punti positivi: La posizione era ottima per noi. Si trova tra la striscia degli hotel americani e l'area messicana di Cancun, dandoci un facile accesso a entrambi i mondi. Dall'hotel c'è un ottimo accesso ai mezzi di trasporto.

Punti negativi: Non è stato facile ottenere fondi USD cambiati in Peso MX.

Punti positivi: Posizione

Punti negativi: È stata un'esperienza assolutamente pessima, non ci tornerò: sconsigliato!!

Punti positivi: Letti

Punti positivi: The hotel did grant me an late checkout and gave me an extra hour.

Punti negativi: Limited places to sit down to relax / wait. I had the afternoon to wait after check out and decided to wait in the attached cafe.

Punti positivi: Lovely breakfast and the huge bed!!

Punti positivi: Very clean, breakfast variety was amazing! Plenty of restaurants around the property. Staff very nice and accommodating.

Punti negativi: This hotel has really thin walls. I could hear people next door partying and laughing really late at night. The workers would talk really loud early in the morning as well, like yelling.

Punti positivi: Good breakfast, staff gave us great recommendation for dinner place nearby

Punti positivi: Ottimo business hotel con colazione abbondante, pulizia impeccabile, stanze enormi. Wi-Fi eccellente. Staff cordiale (ma quanti problemi con sta lingua inglese)

Punti negativi: Tutto perfetto

Punti positivi: Niente!!! solo i receptionist si salvano

Punti negativi: Struttura un po’ fatiscente rispetto alle strutture della catena che ho utilizzato x il viaggio USA. Non proprio tenuto bene ne tantomeno pulitissimo.. al prezzo che ho pagato io non sono rimasta soddisfatta per niente.

Punti negativi: Bad air conditioning and humidity

Punti positivi: Needs more variety of products. Fruits good, coffee good. Cafeteria staff good. Needs improve in housekeeping service at the rooms.

Punti negativi: Not Applicable

Punti positivi: The location and staff

Punti negativi: The hot tub didn't work and the pool was not as big as pictured.

Punti positivi: Welcoming and helpful staff, big room and super-size confo bed

Punti negativi: We booked months in advance for a room with 2 queen size beds (for 4 people). They weren’t able to provide the bookend room and offered us a king size bed with a small and uncomfortable single bed. Only after arguing we were able to obtain another small uncomfortable single bed for the 4th person.

Punti positivi: Really nice place to stay. All very clean and staff was great! We stayed for 1 night to continu our road trip.

Punti positivi: La piscina era bella e la palestra

Punti negativi: La colazione orribile!!!! Solo il succo d'arancia era buona

Punti positivi: La connessione wi-fi, la nostra camera era molto bella!

Punti negativi: Durante il giorno c'era una ristrutturazione rumorosa nell'edificio. Solo un ascensore, l'attesa è molto lunga

Punti negativi: Il Check-out è stato deludente e il mio water perdeva ogni giorno.

Punti positivi: Il personale era super cordiale . Soprattutto Carla . Mi è piaciuto molto il suo :) Il cibo era ottimo . Grazie al personale della cucina !! Ci vedremo presto!

Punti positivi: La piscina era molto bella. Stretti collegamenti di autobus in autobus.

Punti negativi: Molto lontano dalla spiaggia. Camera puzzava un po' di muffa quando siamo arrivati. Club un po' rumoroso proprio sotto di noi.

Punti positivi: Nothing. It was the worst start to my holiday.

Punti negativi: Over 2 hours to check in. Long waits for restaurant, couldn’t get water easily. Tv didn’t work, called reception 5 times no one would come fix it. Room service over 2 hour wait. Check out wasn’t easy through machines had to again line up for ages to check out. Honestly I would never go back.

Punti positivi: Staff was very nice

Punti negativi: Overall too many little things left us disappointed. The First morning our water went out, electrical tape was holding our key access together, our window would shift and make noise (we had to place a towel in between the glass so it wouldn’t keep us up), the shower set up made for water to get everywhere, our cable would go in and out eventually the English channels going completely out, and lastly the water goes from hot to cold while showering. I understand it is a budget hotel but there should still be a standard.

Punti positivi: Nice pool.

Punti negativi: Location isn’t the best. Food is terrible. Staff tried to over charge us upon arrival.

Punti positivi: Camera ampia (ma ho fatto un upgrade), letto grande e comodo, televisione grande). Struttura in generale piccola, ma accogliente e meno chiassosa e affollata delle grandi strutture della zona hotelera.

Punti negativi: Colazione non particolarmente ricca (ma era compresa nel prezzo), piscina molto bella peccato per le jacuzzi vuote o mezze piene con acqua stagnante e sporca. L'ultimo giorno per la pioggia si sono allagati I corridoi ed è caduta pioggia pure nella stanza dal soffitto.

Punti positivi: Great staff and services.

Punti negativi: Location is quiet far from the clubs.

Punti positivi: We were upgraded for free,

Punti negativi: they don't have free wifi u have to pay. That's terrible since we're travelling for business

Punti positivi: We liked that it was close to many restaurants and markets you can actually walk there and it’s on a safe area,we loved the pool area is gorgeous and the prices for the drinks are affordable, breakfast it was actually great but foremost the staff is great they make sure your stay is comfortable.

Punti negativi: The only thing we didn’t like was the Wi-Fi it didn’t work at all for us.

Punti positivi: Pool

Punti negativi: Location

Punti positivi: Property does what it says on the tin - will provide a good clean room. Not in the best location if you want to go to the beach, but good if you are doing the Chichen Itza tour

Punti negativi: Both nights I stayed here it was very noisy outside my room - and both nights it was staff members shouting and laughing. They were on the radios and very loud whilst attending the ice machine. It was only about 10pm but I had travelled long with the time difference and needed sleep

Punti positivi: The breakfast was really good and also had a lot compared to other Mexican Hotels I have been. The pool area is quite nice. The are is for sure not on the beach, but is perfect for ADO Bus which we took.

Punti negativi: It's extremely loud!!! As I first entered the room I thought the window is open, cause the traffic was insane loud (and there is a big street in front of the hotel), but the windows had been closed. The noise was just terrible. The "quick" checkin with an employee of the hotel at a "machine" took so much longer than a normal checkin via a person - I really don't understand this ridiculous procedure!

Punti positivi: Good rate and clean hotel for quick stays

Punti negativi: The pool area and bar had very little service in the middle of the afternoon.

Punti positivi: Molto bella la piscina, il ristorante moderno, ottima la colazione.

Punti negativi: Purtroppo le stanze non sono molto pulite sopratutto le lenzuola, molto piccola eravamo 4 adulti, il bagno molto vecchio. Condizionatore rumoroso. Lontano dal centro e dal mare.

Punti positivi: Good location

Punti negativi: Constant nickel and dime you!!!

Punti positivi: Everything was great!

Punti negativi: The staff at the reception area could be a little friendlier...

Punti positivi: All good. (I think a four star hotel should have a refrigerator).

Punti negativi: Rooms not ready: We were not originally booked in this hotel and had to relocate as the original hotel had building works ongoing which we were only alerted to at the airport arrivals which was really disappointing. As such we made a booking for that evening at 6.30pm for a STD Room with Queen-size bed. When we arrived at the hotel, approximately 7.30pm they told us the rooms weren’t ready and we would have to have a twin room. Obviously I wasn’t happy and asked why they had taken the booking which said it was available. So they placed us in the twin and we could move rooms the following morning. We went to reception the following morning again to be told no rooms were available and that they wouldn’t be until 1pm. This we complained about and ultimately managed to get into our new room at 11am. By this time we had been travelling and not unpacked for almost 36hrs in the same clothes so we were not happy and it spoilt the start of our holiday. Toilet flushing problems. 1. Continual flushing - Eng fixed 2. Really poor flushing & returning of waste (this really needs sorting) Safe Access Faulty This became faulty and needed an engineer to fix it. Door Access: This became faulty and needed 2 separate engineers to attend and enable access to our rooms in the early hours of the morning Drying of towels / clothes. There was nowhere to hang wet towels / clothes. We did place them outside on the balcony but were asked to remove them. Large balcony, A nice large balcony would have benefitted from some furniture.

Punti positivi: Every thing!

Punti negativi: Every thing EXELENT!

Punti positivi: Well the reception people didn’t feel like answering questions. They didn’t know places supposedly. The girl at the Starbucks girl looked like she didn’t feel like selling anything. Come to find out she was the same way with my sister. Bell boys are awesome those are the only people who feel like talking to you. The place is old and smelly not what the web says but for the price it was cheap.

Punti negativi: The service was horrible

Punti positivi: A ridosso del centro di Cancùn (15 minuti a piedi dal Mercado 23), hotel molto moderno con camere spaziose. Colazione molto ben fornita.

Punti positivi: Very convenient to either Hotel zone for the beach or the ferry by taxi

Punti positivi: The amazing view from the pool was extremely impressive as well all the staff & my room was upgraded because the first room had an extremely ugly smell but the upgraded meet all my expectations and more , thanks to all the staff including the extremely nice person( male houseman) that cleaned my room, I stayed 5 days & 6 nights , I stayed in 1005 by the way .. Thanks for making my incredible vacation in Mexico awesome ...

Punti negativi: The first room had a bad smell like an old teen sock was left ..

Punti positivi: It was clean, and the rooms were satisfactory

Punti negativi: All felt rather impersonal. Absolutely no character. Thankfully we were only staying for one night. Got hit with an “additional” tax which “had been introduced” since we booked. I don’t believe that explanation but even if it had then the hotel should have contacted us to tell us.

Punti positivi: The first day when I arrived I checked out the balcony, by accident I closed the door behind me and it locked. It’s a big hotel with lots of noise outside. I was screaming, howling and waving, but nobody could hear me nor see me, as I was at the seventh floor. After three hours crying for help, and all sunburned, I was finally rescued. The staff was completely oblivious to how terrifying and humiliating this experience was and how dangerous these balcony doors are. They just told me to keep the balcony door open, not shut it. These doors should at least have a warning sign, as if you’re by yourself you risk to stay locked out until the cleaning-staff arrives. The WiFi-connection was very poor, and you’ll have to reconnect all the time. The hallways had a strong stench of mildew. The restaurant felt cheap, and served overpriced dry beef. The staff wasn’t helpful. This place did neither have the charm and hospitality of a smaller hotel, nor the professionalism you’d expect from a big and expensive hotel like this.

Punti negativi: Balcony doors shut me out. Dangerous patent. No warning on the door. No possibility to get help when your locked out.

Punti positivi: King size bed. AC worked fine (even though it was noisy).

Punti negativi: We stayed in the 7th floor, as soon as the elevator opens it smelled bad, like humidity, then we realized the AC on the hallways was off! In the morning they turn off the AC on the lobby too, we don’t understand why. There is no mini fridge, no cremora or sugar for the complementary coffee they put in the bathroom. There are no bedside lamps and the AC is very noisy. We ordered sushi (room-service), we just tasted it and it was terrible, so we called to give it back. They did not give us a refund or said anything. We think that they should not sell sushi if it’s of such bad quality and taste. The bathroom smelled like urin when we got there, we had to ask for them to clean it. The location is great if you have a car if not, is expensive to get to the hotel zone, THERE IS NO UBER, so you have to take a taxi everywhere you go and is very expensive. We ended up renting a car, and we regret not doing it at the airport.