Trova offerte per voli da Sud America a Roma Fiumicino

I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.

Nothing, missed the connection

No flight to Faro during late arrival from

I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit.

Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors.

Smooth flight

We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person

Everything

Nothing

The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible.

A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew.

Food as per.always was.great and choice of entertainment also good.

Bording was delayed because of inbound flight delays.

My languages are all damaged.

My languages are all damaged

The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it

Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding.

Not many toilets serving the back of the plane.

Landed ahead of schedule. Left on time

There was nothing I didn't like

Professional crew

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

Crew and food was good

I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board.

The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

The crew is nice. And I feel bad for them because everything else is terrible. They have to deal with a lot of upset people.

Very poor communication about delays and arrivals and cancelations. Not reliable at all. Be prepared to have to travel for 2 days and good luck catching your connecting flight. They are short staffed on pilots so they are over worked. The plane was a disaster very dirty, loud, and two fights broke out. I couldn't even sleep to turn my brain off. No entertainment either.

Efficiency and pleasant and professional service

The food could have better. They should have served traditional Moroccan food on all legs of the trip since it is a Moroccan airline

like flying used to be. free, high quality food, pillows, blankets, comfort kits that included socks, earplugs and eye masks. friendly staff. beautiful new 787. the puddle jumper from Casablanca to Agadir is much less comfortable. It's an older, smaller plane. No amenities at all but still very friendly staff. they are only 6% on time for the JFK-Casablanca route but they boarded and pulled away from the gate on time. the tower made them wait on the runway for 2 hours due to traffic, so I suspect that terrible statistic isn't the airline's fault.

the phone charging stations never work or only work when you hold your charging cord just so. annoying.

Onboard entertainment was truncated on this flight. 4 Hour Direct flight turned into 6 Hour Flight with a stop in Mauritania.

Food and staff behaviour

Entertainment

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

Meals, crew, movies

N/A

Absolutely no leg room despite paying additional fee

No TV or entertainment. Very little leg room... !!

The absurd delay and the fact that last row seats can’t be reclined and have no windows. Not a nice experience.

Food and entertainment low only because they weren’t included. Flight experience was very good. Left a little late

The crew on board seemed efficient and friendl for this short 2.5 hour flight.

No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine.

Todo excelente, ningún problema, el abordaje, el servicio dentro del avión, el personal, todo como debe ser!

Ningino, no hay quejas al respecto, no hubieron retrasos, todo se realizó de acuerdo a la establecido

MeL and wine

3+3 seating in biz class

Their evacution video is interesting

The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class

Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow.

Everything was fine

Quiet! No noise-canceling earphones needed. Delicious food.

12 hours flight just one hot meal.

Everything

There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face.

Very positive experience.

Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided

I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.

Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort).

flight crew can be more friendly in my opinion.

I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit.

Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors.

Everything

The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible.

A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew.

Everything

Nothing

Vree

A little late

Crew were great and the airane was clean.

The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked.

I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.

Delayed

Nothing, missed the connection

No flight to Faro during late arrival from

late flight lost my connection

Crew were great and the airane was clean.

The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked.

Everything was good apart from food

The low calories special meal was inedible. The protein was so overcooked.

Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad.

Flight was delayed on the runway, no real announcements about the delay were made.

Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane

Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort).

flight crew can be more friendly in my opinion.

Delayed

Everything

O

Crew and food was good

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

They we're on time and orderly boarding.

I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN.

A Mix Of Spanish and Hungarian Staff. Overall Freindly crew did the best with what they had to work with.

Poorly maintained aircraft, all most everything was broken and dirty!! No inflght entertainment, screens, controls, and programs did not work! Torture on a 9 hour flight!! SEats small, tight & broken. Toilets dirty un maintained.

The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it

Good