Trova voli economici da San Francisco Bay Area per Bologna

Punti negativi: "Had unknown jump grade to much better seats No explanation given Too bad it wasn’t on a 6 hour flight"

Punti positivi: "The boarding was quick and the plane departed early."
Punti negativi: "I had an exit row seat (21G). The seat felt like a church pew and the right armrest was lower than normal since it was mounted on the exit door. This was by far the most uncomfortable flight I've had. My back started to hurt even before the plane took off."

Punti negativi: "It was the last row, could not sleep on it"

Punti positivi: "We landed safely"
Punti negativi: "Out of everyone’s control Mother Nature"

Punti positivi: "Cleanliness. Safety. Friendly."

Punti positivi: "Yes"
Punti negativi: "Delightful experience except at SFO checkin."

Punti positivi: "A box was under my feet, not sure what it was. A part of plane! ATL - EZE uncomfortable Crew great in spite of ongoing turbulence!"

Punti negativi: "Aircraft was too warm. Needed more air!"

Punti negativi: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."

Punti positivi: "Check in person was very helpful in rerouting our flight."
Punti negativi: "Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage"

Punti positivi: "I liked the crew."
Punti negativi: "I didn’t appreciate the women at the boarding counter. She had a very bad attitude and was not approachable."

Punti positivi: "Quick boarding"
Punti negativi: "More water offered by crew"

Punti negativi: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."

Punti negativi: "Crew could be on time for work so the flights aren’t delayed"

Punti negativi: "Flight was delayed, for unkown reasons."

Punti negativi: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "The sits are uncomfortable"

Punti positivi: "No delays..arrived early"
Punti negativi: "Restrooms were dirty"

Punti positivi: "Nice Airbus plane. Due to thunderstorm in Dallas, pilot not able to leave DAL to come to fly the plane in LAX on time. We delayed around 45 minutes. Otherwise, crews were professional and efficient. Excellent movies choices."
Punti negativi: "Boarding announcement in SFO was bad. No one can hear what the agent announced. Random sequence of boarding with confusion. In LAX, we supposed to go to a different terminal by a bus. There is no guidance out of gate to assist passengers that transfer to get on the right gate on the right bus. In AUS, there is not any announcement for luggage belt. An announcement would be helpful to new arrivals to this airport."

Punti positivi: "Cheese plate"
Punti negativi: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Punti positivi: "Entertainment"
Punti negativi: "The plane was hot"

Punti positivi: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Punti negativi: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Flight was great"
Punti negativi: "The waiting area at gate 47 is a joke. Doesn't anyone care that it was filthy and had 10 seats for passenger waiting to board their flight?"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Call center tried moving us to later flight that was also delayed by 3 hrs despite telling us it was on time. Fortunately a gate agent moved us back to orig flight"

Punti positivi: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Punti negativi: "The gate staff and the flight staff. Rude"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Call back service was best part."
Punti negativi: "Booked ticket through venture card points. This meant that the email address and phone number to contact us in the event of changes was mediocre information. I was informed from Tripit that the flight was delayed, not by Delta. Reservation personnel took logical course of action to find new flight for connection that we could make because of delayed initial flight. I would recommend that they first see if there is an earlier initial flight that the customer could make, then look at finding later connecting flights. We found out about delay 8 hours prior, so we had plenty of time to get to the airport earlier. Total delay required me to take additional day off of work."

Punti positivi: "Entertainment"
Punti negativi: "Attendant probably trying to be funny"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti positivi: "Sky Lounge at SFO and onboard entertainment"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Once aboard, flight went without a hitch and flight crew was attentive"
Punti negativi: "The inflight entertainment options need to be expanded - I've run out of movies that I want to watch!!!"

Punti positivi: "Entertainment. Large overhead compartments. Clean."
Punti negativi: "The temperature in the plane was too hot and made for a very uncomfortable flight. The individual air conditioner spewed out hot air. My kids and I took off as much clothing as possible and still remained hot. We were putting ice on our wrist to try to cool down! I sat with my hand against the window to capture some cool air. We were in Row 37. I am not sure if we were in a hot seat or if the other passengers experienced the same."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "The flight left anfd arrived on time"
Punti negativi: "We were in "prefered". still the seats were very tight with little leg room. I am a 150 lb guy and cannot imaginer the discomfort of a large person."

Punti positivi: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Punti negativi: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."

Punti negativi: "Ottimo"

Punti positivi: "The crew did a great job of dealing with delays beyond their control and made sure we - and our luggage - made a connecting flight."
Punti negativi: "No complaints."

Punti positivi: "They say us together (we had seats apart -- even though it stated our children are 4 & 1). They gave them wings and each an extra little snack. I felt they were supportive of us."
Punti negativi: "Paying to check our bags!! We were forced to... too much stuff traveling with kids. It sucked to have to pay $50 when Alaska airlines saw we were struggling, they checked our carry one for free to ease our time in the airport!"

Punti positivi: "the meal was OK and they served ice cream midway between SFO and JFK."
Punti negativi: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Comfort and boarding"
Punti negativi: "Delay and food"

Punti positivi: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Punti negativi: "My seat wouldn't recline at all. I think it was broken. Not the end of the world, but a bit of a bummer as it was an overnight flight."

Punti positivi: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Punti negativi: "No complaints!"

Punti negativi: "there is little time for lay over in turkey going to Egypt one hours is not enough."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "They were making luggage issues with all passengers"

Punti positivi: "Love love love this airlines! I wish the US carriers were like this!"

Punti negativi: "Free wifi"

Punti positivi: "The food and the fast and efficient customer service."
Punti negativi: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."

Punti positivi: "The crew and the food were amazing! The seats in Business Class were bery comfortable."

Punti positivi: "Requested for a aisle seat. Done without any issue. Very good food."
Punti negativi: "Airport in Istanbul"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."

Punti positivi: "Good food for economy and crew was really nice . Great movie selection , nice amenity kit for economy."
Punti negativi: "They weigh your carry on making you shift things . 31 inch pitch is tight for a long flight. Didn’t give 5 stars to the entertainment because although excellent selection , the touch screen is very slow to react making it frustrating."

Punti negativi: "Had to wait an hour in line at SFO to check in for Flight . Online check in was hard because there was a need for redress code ?"

Punti positivi: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Punti negativi: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."

Punti negativi: "Seats allocation was uncertain until we checked in"

Punti negativi: "The serbice qnd food was terrible"

Punti negativi: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."

Punti positivi: "Overall experience was good."
Punti negativi: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."

Punti positivi: "The flight was for the most part quite comfortable"
Punti negativi: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"

Punti positivi: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."

Punti positivi: "Friendly staff,"
Punti negativi: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."

Punti positivi: "Everything was great, thank you for your service."
Punti negativi: "NA"

Punti positivi: "N/A"
Punti negativi: "Connecting both flights would be good"

Punti positivi: "Entertainment was OK boarding was a good comfortable sitting."
Punti negativi: "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."

Punti positivi: "Friendly staff, decent meals, comfortable seating"
Punti negativi: "Istanbul airport- needs major refurbishment"

Punti positivi: "Food was too complicated and saucy. Simple dishes preferred. My fork had chunks of fried on food (was dirty) snd unusable. Interior of plane was tired."
Punti negativi: "LOts of water available. I like the menu being given at beginning of flight as one could plan the hours."

Punti positivi: "Service, Media"
Punti negativi: "Seat room, very tight."

Punti positivi: "Food"

Punti positivi: "Amazing service and food/drinks! Tons of movies. Overnight sleeping kit included."
Punti negativi: "Nothing!"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"

Punti positivi: "Flight attendants were not helpful or friendly."
Punti negativi: "Flight attendants were not helpful or friendly."

Punti positivi: "Professional and friendly staff"
Punti negativi: "N/A"

Punti positivi: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Punti negativi: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
Punti negativi: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."

Punti positivi: "The boarding was fast and smooth"
Punti negativi: "The food"

Punti negativi: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

Punti negativi: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."

Punti positivi: "It was not expensive"
Punti negativi: "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."

Punti negativi: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"

Punti positivi: "It is just superb"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Giving the kids a gift"
Punti negativi: "Worker the didn't smile and not helping very well and getting angry when I asked for help or even they didn't know how to serve people. Airline to bad 2 airlines I go with them is very hot inside. Having bad AC. Thanks"

Punti positivi: "Low prices & generally good service and entertainment"
Punti negativi: "This airline used to be excellent. Now, the prices have been going up and the standards down. Service not as good, food not as tasty, plentiful and varied, crew not as warm and attentive. Instabul airport was the usual chaos, which does not add to the experience for transfers. Also: boarding started late and of course was not done and time and since we lost our slot we were further delayed taking off. That made the transfer time even less and the situation more stressful."

Punti positivi: "Checkin agent was very friendly and helpful."
Punti negativi: "The food options were exhausted by the time service reached my seat; so had to eat whatever is available, which is still good."

"They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit"

Punti positivi: "amazing and great customer service"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Very smooth flight. Everything was perfect."

Punti positivi: "Nothing much to say. The crew was polite, kind and professional."
Punti negativi: "nothing."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "They were smiling and very welcoming"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew good, food good, plane clean"
Punti negativi: "Temperature on plane was warm."

Punti negativi: "The food"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Everything, I love Lufthansa"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti negativi: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"

Punti negativi: "I arranged assistance but nobody showed up."

Punti positivi: "From stevards to comfort, everything was just perfect!"
Punti negativi: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

Punti positivi: "Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched."
Punti negativi: "Pasta with beef can be better."

Punti negativi: "Good was average to bad"

Punti positivi: "Direct from SJC, not crowded"
Punti negativi: "Guy in front of me was reclined whole time and very little room like that."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The food and attention of personal crew"
Punti negativi: "Delays in the itineraries and the entertainment system did not work well"

Punti positivi: "The staff on board the plane was excellent. I thoroughly enjoyed the flight! Food was delishious!"
Punti negativi: "The ticket kiosk would not read passports. It was so frustrating to have to continuously try over and over again. With no attendant at the location and a long line, I wasn’t sure how to proceed. There were plenty of people having the same difficulty. It took about 12 minutes to occomplish a minut long job."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "I'll probably never fly Basic Economy again....it's worth the extra money."

Punti positivi: "Flight, crew, arrival were good"
Punti negativi: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Flight was delay for almost a hour."

Punti positivi: "We liked it all. Great flight!"
Punti negativi: "The big layover but even that worked out well"

Punti negativi: "First time took Lufthansa airlines and it was my one of the worst experience. Hospitality is respected when customer is helped when they are in trouble not when they is happily boarded. I have to travel from Milan to San Francisco and I missed flight of my one leg ( milan to frankfurt) of journeyand I went for help and non of the Lufthansa staff at Milan airport helped me. Although my connecting flight was after 12hr they just gave me some random number which to call. I have never experience this in my 8yr of international travel."

Punti negativi: ":)"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "the on time scheduled departure"
Punti negativi: "the long complicated walk to terminal"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti positivi: "Nice food"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Very nice airplane and pleasant crew"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Punti negativi: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti negativi: "Flight got delayed 30 minutes"

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Punti positivi: "Crew was friendly"
Punti negativi: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Punti negativi: "Troppo ritardo"

Punti positivi: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Punti negativi: "Everything was very good."

Punti negativi: "There was no wifi on flight"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti negativi: "Flight cancelled"

Punti negativi: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti positivi: "Crew were great, food, entertainment, seat and everything else was great as well."

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti positivi: "great crew and comfortable flight."
Punti negativi: "sceens in the plane to show map and direction of travel"

Punti negativi: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Punti negativi: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti positivi: "Crew was excellent -kind nice and very attentive"
Punti negativi: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."

Punti positivi: "Able to fly direct to ansterdam"
Punti negativi: "Have to lay over on the way back. More expensive than other airlines."

Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Punti negativi: "infotainment was down. Lost my luggage the flight was delayed"

Punti positivi: "Left ontime and service was excellent."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Punti positivi: "Good service onboard, good food. On time."

Punti positivi: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Punti negativi: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Punti positivi: "The flight crew was nice. Plane departed/arrived on time."
Punti negativi: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti negativi: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Punti positivi: "The flight attendants could not do enough for you."
Punti negativi: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Punti positivi: "Cabin Crew was awesome."
Punti negativi: "Entertainment System was not working and no Non-veg food option in flight."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Arriving more or less on time"
Punti negativi: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Punti positivi: "Nothing"
Punti negativi: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "Free wee cake."
Punti negativi: "Nothing in particular."

"It was a small Regional plane. Not much to expect"

"Flight were delayed which made me miss all the other flights. Bags are still missing from 2 weeks ago. This airline is worse the Spirit Airlines!"

Punti positivi: "Personale gentilissimo!"

Punti negativi: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Punti negativi: "2 н in plane, then tecnicans search and fix problems"

Punti positivi: "Crew was pleasant."
Punti negativi: "Very old plane with seatback screens or USB ports for charging."

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti negativi: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Punti positivi: "The crew were helpful, pleasant and professional"
Punti negativi: "There wasn't anything we actively didn't like. It was a good flight."

Punti negativi: "elayed, bad and rood personal, bad food. I am last time use Finnair."

Punti negativi: "Did not like stress of having to check in 24 hours ahead of time just to get a free seat assignment. Why should we have to purchase a seat on a plane we already bought a ticket for?"

Punti positivi: "Food, entertainment, service"

Punti positivi: "The blueberry juice was good!!"
Punti negativi: "Sitting by the bathrooms. There weren’t even pretzels."

Punti positivi: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Punti negativi: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."

Punti positivi: "it was just okay. nothing spectacular."
Punti negativi: "my luggage was misplaced and I didnt have it for 3 days."

Punti positivi: "Good flight, on time, nice crew"

Punti positivi: "excellent service, loads of attention, good gluten free food choices with a finnish twist"

Punti positivi: "Crew were great / free wine !"
Punti negativi: "Crowded and chaotic boarding"

Punti positivi: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Punti positivi: "рейсы точно по расписанию, без задержек, персонал внимателный"
Punti negativi: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Punti positivi: "Professional staff. Easy boarding."
Punti negativi: "entertainment seemed more oriented towards Asian passengers"

Punti positivi: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Punti negativi: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("

Punti negativi: "Delay"

Punti positivi: "The flight overall was okey. Pleasant crew."

Punti positivi: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Punti negativi: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Punti positivi: "Comfort?: had a fat neighbor whose elbow was in my robs"

Punti positivi: "Good movie selection"
Punti negativi: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Punti positivi: "All around great service and reliability"
Punti negativi: "Alittle more seat spacing"

Punti negativi: "The meal made me sick."

Punti positivi: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Punti negativi: "The weird on board shopping thing."

Punti positivi: "The flight was spacious, on time and everything went smoothly."
Punti negativi: "-"

Punti positivi: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Punti negativi: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Punti positivi: "Pleasant staff and crew."
Punti negativi: "Tv screens are old and function very poorly."

Punti positivi: "Not much to enjoy"
Punti negativi: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."

Punti positivi: "Food was good for airplane food."
Punti negativi: "Plane only had screens for the movie in the center aisle and only every five rows or so."

Punti positivi: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."

Punti positivi: "Polite crew.. 2 meals.. very smooth overall"
Punti negativi: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Punti positivi: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Punti positivi: "Boarded, departed on time arrived early. Food was good snd served timely. Attendents were very friendly"

Punti positivi: "Nothing"
Punti negativi: "Small plane incredibly cramped for8 hour flight"

Punti positivi: "The crew were trying to help and accommodate the bad situation."
Punti negativi: "Couldn't check in online 24 hours ahead. When called Finnair on the phone, they couldn't check us in, told us we have to check in at counter, by then all good seats were taken and I couldn't sit next to my husband, and this is our honeymoon trip. It's a full flight and All upgrades were booked by then so couldn't even upgrade to business class. Requested a gluten free meal, no crew can figure out it that meal was on board (not in system nor on paper list), so at the end no food for me. I have been dying BA for last five years and this had to be the worst BA flight I have taken, absolute chaos at the check in counter and no organization. One BA counter agent Alexa tried to help but it is just too late. I expected more from BA."

Punti positivi: "Good"
Punti negativi: "Breakfast"

Punti positivi: "Overall a great flight."
Punti negativi: "Breakfast not their best meal. No tea or coffee served, very disappointing."

Punti positivi: "We got there"
Punti negativi: "No way to get seat assignments until 4 hours before flight"

Punti positivi: "My son and I requested gluten free meals when we reserved our tickets. When the meal was being served the crew had NO record of our meals needing to be gluten free. So we had to get one of the meals that was being offered. This was unfortunate and they made no other attempts to rectify the situation. Also, many TV monitors were malfunctioning, including mine which did not have clear sound. It was jumbled and not even clear enough to make out words in a movie or song on the radio channels. Thank you, Emily Snyder"

Punti negativi: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Punti positivi: "Lenght of flight"
Punti negativi: "Babies crying :("

Punti positivi: "easy - no surprises"