Trova offerte per voli da Roma a Connecticut

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Crew is excellent, polite and personal!"
Punti negativi: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "Professional crew. Good simple check in."
Punti negativi: "Nothing."

Punti positivi: "The crew."
Punti negativi: "The time between flights."

Punti negativi: "Flight got cancelled"

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti positivi: "No delay and nice staff"

Punti negativi: "Troppo ritardo"

Punti positivi: "The flight crew was so friendly and the food was really good."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nice aircraft"
Punti negativi: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti positivi: "Just the cabin crew being nice"
Punti negativi: "Punctuality KLM is always late"

Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Punti negativi: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Punti positivi: "the crew was nice"
Punti negativi: "Seat confort on long flights, leg rooms,"

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti positivi: "Light snack and complementary wine"

Punti negativi: "old screens and entertainment system leg room to small"

Punti negativi: "Our lougage did not arrive"

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "The staff tried to help me when it was evident we would not arrive on time"
Punti negativi: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Punti positivi: "kLM staff was great."

Punti positivi: "The leg room, was surprisingly roomy"
Punti negativi: "The food and that there was no entertainment."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Punti negativi: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti positivi: "The flight crew was nice. Plane departed/arrived on time."
Punti negativi: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Punti positivi: "The food was excelent"
Punti negativi: "I have to pay to pay a little more confort"

Punti negativi: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Punti positivi: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Punti negativi: "The food was okay, not that great."

Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "The crew service is impeccable. Ground services very friendly and professional."
Punti negativi: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti positivi: "Nothing"
Punti negativi: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Punti negativi: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Punti positivi: "The food and entertainment were great."
Punti negativi: "The flight could have been on time."

Punti positivi: "The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual."
Punti negativi: "Serve some pretzels at least."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "It was comfortable..the food was plentiful, but the chicken wraps were like eating cardboard...ice cream a delight."
Punti negativi: "The chicken wraps were almost unedible..."

Punti negativi: "Flight was delayed by two hours. We missed our connection from Montreal to SFO. Air Canada rebooked us so we flew Montreal to Toronto then Toronto to SFO.. It was nice that Air Canada proactively rebooked people with connections."

Punti negativi: "Grouchy attendants....even though I did my best to stay out of their way or interact positively, they were determined to be brusque and uncooperative. I understand they have a tough job to do, but pushing past people who are in the process of getting out of their way (even holding a baby!) is uncalled for. This happened not once, but 3 or 4 times in the course of the flight to my traveling companion and me."

Punti positivi: "Impeccable service and comfortable flight with no delays!!!!"

Punti positivi: "airline hostess were friendly and positive"
Punti negativi: "food - seats tight"

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "The movie collection is pretty decent. The food is decent and they provided snacks, etc as well. The stars is nice and I saw them helping out the parents who flied with small toddlers."
Punti negativi: "There was 40 mins delayed because there is Toronto flight canceled and they tried to reroute those people to our flight. But a lot of these people have connection flights and we have to run through the long connections platform to get to the other side as well as go through the customs because it's the point of entry back from Rome."

Punti positivi: "I got an aisle seat"
Punti negativi: "Unable to use washroom as both units on our aisle were disabled. When crossing the walkway to get to the washroom on the other side, one customer sitting on that row said we cannot pass. She even stretched out her leg to touch the wall in front in order to block passages. She must also be upset as a result of the disabled washrooms. Food was really sub standard. Breakfast was a so called chicken sandwich that looks like a cherry pie from McDonald. I got water spilled over me when water was poured for my neighbor customer. My jacket, pants and even right sock were all wet Crew did not apologize even when I asked for napkins to help dry my clothes. Very unprofessional. He should have used a tray to hold the cup when he"

Punti positivi: "Boarding was quick. Crew were good."
Punti negativi: "We left Rome over an hour late due to a computer problem that had to be reset. The pods in business class were the old style and not very comfortable for sleeping."

Punti positivi: "Airbus 787"

Punti negativi: "Customer Service was horrible"

Punti negativi: "tight seats, charge for food"

Punti positivi: "Leg room was good"
Punti negativi: "Video screen"

Punti positivi: "The ice cream and the one woman in customer service that actually seemed to care."
Punti negativi: "My husband and I were flying to Italy, on the first leg of our flight neither of our screens worked so we had six hours with no entertainment. They gave us a card to make it up to us but (wisely) don't tell you what it is for. It turned out to be for 10% off your next flight if you book it through their website within a year. Useless. On our return flight we were delayed on the tarmac for over an hour with no air conditioning, they originally said they were waiting for a signature but then said that there was something wrong with the engines that help us take off, then the cabin filled with a fuel smell, then they said they had brought the wrong item for the repair and we were waiting for the correct one. When we finally took off my husband's screen didn't work yet again and this was a 9 hour flight. The flight attendant said that some of the screens hadn't worked for a while ( probably cheaper to hand out useless discounts than to fix them.). We received another 10% off card, which we cannot combine or transfer, again useless. We missed our connection because of the delay, they booked us on another flight but because they didn't tell us that we had to pick up our luggage or where (it was on a different carousel than the rest of the luggage from our flight) and that we had to go through customs we (and many others) missed that flight too. We finally got a flight out the next morning and they put us up at a hotel. We both had to miss another day of work and it was quite an ordeal. My husband's screen worked for almost all of that last flight before it seized up. We didn't bother to report it that time since another 10% off coupon wasn't going to do us any good. Overall it is concerning that Air Canada doesn't seem to be maintaining their planes in optimal condition and that their idea of compensation involves them making even more money from me. Never again."

Punti positivi: "II was disappointed with the food. Last May when I used AC it was much better, even edible. I left my IPad on the flight and it was not only retrieved and properly identified but was delivered to me on my connecting flight. Most grateful."
Punti negativi: "The food."

Punti negativi: "When boarding the plane in Rome, there was not rhyme or reason. Seats towards the back should have been urged to use the back stairs. Two way traffic down the aisle of a plane does not work with suitcases, backpacks, etc, in tow."

Punti positivi: "The food was good, very attentive staff, OK legroom (coach), and the cabin was kept cool, with pillow and blanket"
Punti negativi: "Bathroom was a mess, boarding was a zoo, however, in all fairness, this was due to the construction at the airport, not necessarily Air Canada"

Punti positivi: "Good legroom in economy"

Punti positivi: "Going through customs and immigration in Canada before returning to the US is very convenient and saves time after you land."

Punti positivi: "Flights were on time and all flight staff very nice and courteous. Planes were clean."
Punti negativi: "On rerun fights had delays leaving. The flight from Toronto to Columbus did not have a bathroom to use Had used trash in the seat pockets on all flights. On the flight from Toronto was sitting by emergency exit door and flight attendant said to read the instructions located I seat pocket but there were none ."

Punti negativi: "4 hour delay without proper warning, not announced until I reached the airport ( I did check before)"

Punti positivi: "Food is okay. No delay on time flight I enjoyed it"
Punti negativi: "So far nothing flight attendants are very nice"

Punti positivi: "Media on plane selection was great. (Best with less greasy finger prints)"
Punti negativi: "Any type of line or zones. Fill front then back to front?? Kids first? I still resent the handkerchief guy who sat around then cut into position ahead of people who had stood and waited for a lot longer!! Including me!"

Punti positivi: "I really enjoyed the amount of food we got. Especially for the long flight we had. Chicken , snack and then a wrap. Very good. Please continue this."
Punti negativi: "The seat in front didn't have the foot rest and it was really uncomfortable. Anyway to make the seat go back a bit more would be ideal , other then that the flight was great. Crew was very helpful and friendly"

Punti positivi: "I appreciated the varied entertainment options available for such a long flight."
Punti negativi: "The cabin was absolutely freezing! Everyone in the area I was seated was complaining, wearing coats and blankets and still very uncomfortable. The crew was surly and not at all helpful. The flight was very, very late, which caused me to miss my connecting flight in Toronto. If that were an isolated incident, I would be able to look past it, but every leg of the trip I took was late. The boarding process in Rome was so completely unorganized, it was like being in a giant herd pressed against one another and nobody could move to allow the boarding to proceed as called. It was complete chaos from the earliest part of the trip to the very end."

Punti positivi: "- At Rome FCO, one of the Air Canada representatives pulled out of the line to get us into the business class check-in line since we had 2 kids - we totally loved this focus on families and respect the attention to detail! - The flight from FCO to YYZ was awesome! great food, great service, constant flow of drinks and the dessert was awesome! my kids are picky eaters and even they enjoyed the food - Movie and entertainment selection was awesome - Lastly, appreciated the prompt service for getting child stroller at the door of the aircraft at all times (from FCO-YYZ-PDX)"
Punti negativi: "- The new designed aircraft are meant to pack more passengers which means the aisle for rolling the trolley is very narrow - poor flight attendants were having a challenge and bumping trolley into seats (not their fault at all) - given likelihood of injuries and lawsuits, I highly recommend AIR CANADA management to do something about this narrow aisle before it is too late (i.e. major lawsuit filed by future passenger on account of injury sustained because of getting hurt by food trolley)"

Punti positivi: "Like? Not really."
Punti negativi: "I asked a flight attendant for help to put my hand luggage over head, but she advised me me next time to bring lighter bag and walked away!!! Nice! The bag was 4,5 kg! A gentleman from next seat kindly helped me without asking."

Punti positivi: "The on board service was fine."
Punti negativi: "The plane was late. We had to spend night in Toronto. We have not received our luggage yet after being assured it would be on plane with us. the boarding in Rome was pure chaos. The Italian staff were totally out of control"

Punti positivi: "The crew in the flight from Rome were marvelous. I was sick during the flight and they were helpful"
Punti negativi: "The flight was horribly delayed and my plans and onwards transit was seriously affected. I missed my connecting flight from Toronto to New York and as a result, my plans to proceed to Boston was destroyed. When I spoke to the agent in Toronto, to route me to Boston, she told me that Air Canada's contract with me is to a place and not necessarily at a particular time. That was unbelievable. I arrived New York stranded, at 1:30pm, with no ability to continue to Boston. I had to spend so much money to get me to Boston. It was a horribly long day. Over 25 hours on the road, counting when I arrived Rome airport and when I finally got home."

Punti positivi: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."

Punti positivi: "Nothing"
Punti negativi: "Air Canada was a horrible experience from beginning to end"

Punti negativi: "I didn't like that I did not get home on the original day specified. I didn't like that my luggage was lost because you all directed me to another airline to get home. It was very stressful and exhausting."

Punti negativi: "There was no working charge for electronics."

Punti positivi: "Movies were good. Landing was good."
Punti negativi: "Ventilation was not great. And the Wrap was awful."

Punti positivi: "Our family of four took this nine and a half hour flight on a day when it was important we stay awake. The inflight entertainment helped. My husband watched three movies, my kids and I played games (often together), and we used the accurate flight tracker to monitor our status. The food wasn't bad at all. Lunch was either chicken or pasta (which my son and I enjoyed) and we had wraps for snack (chicken or veg, which were very good). The beverage service was good and they came around a couple of extra times with water. The flight staff were friendly and helpful. My son is special needs and they were very accommodating."
Punti negativi: "Boarding this flight was a zoo. Instead of orderly calling zones as usual, it was an every-man-for-himself atmosphere. And then boarding was actually onto a bus which carried us out to the plane. Boarding was in front and back of the plane, but deplaning was only at the front of the plane, which took forever and we had a connecting flight. Word of advice: don't try to connect with less than two hours if you're heading to the US. We had at least four checkpoints to go through. (But that clearly wasn't on Air Canada and they, in fact, had someone at Customs watching out for us.)"

Punti positivi: "People at check-in were lovely. Crew was overall great. One crew member was snippy about the window shade being open. same one was sarcastic about delivering wine to us."
Punti negativi: "Waiting area at Rome were mediocre and boarding via a bus cumbersome."

Punti positivi: "New plane, nothing was run down, the seats and tvs were in good repair."
Punti negativi: "The board in and baggage drop of in Rome were a bit hectic and disorganized"

Punti positivi: "Staff are wonderful."
Punti negativi: "Not comfortable compared to other airlines."

Punti positivi: "wonderful airplane fantastic crew endless options for entertainment"
Punti negativi: "wonderful airplane fantastic crew endless options for entertainment"

Punti positivi: "Flight from Vancouver to Frankfort was perfect. All crew members and gate members were pleasant to deal with."

Punti negativi: "Air Canada is not really an airline, I suspect they are trying to go bankrupt or some wire stuff because there is no way they are trying to be a real airline with what they offer, worst airline in the world."

Punti positivi: "Safe landing"
Punti negativi: "Service. French crew from Montreal. Rude at best. They were bothered to do anything. Awful service. Movies only via iPad with Air Canada app. Old movies. No free wine with dinner on international flight. Both luggage damaged and they do not cover it."

Punti positivi: "The costumer service desk in Toronto on the way home was very curtious and helpful. They helped us get back on our original flight home, avoiding the 6 hour layover caused by their rescheduling after we got to Rome."
Punti negativi: "2 of our 4 flight legs were changed last minute creating great difficulties making the first flight and causing a 6 hr layover on the way home. The crews to and from Rome acted like they had to be there and wished they weren't. that made the flight much less pleasant. The line through customs in Rome was 90 minutes long, way understaffed."

Punti positivi: "Good food. Easy flight"

Punti positivi: "Flight crew was friendly and helpful. Montreal is a very manageable airport. Staff there was also courteous and efficient. Food was very good for airline fare. Renting an IPad for $10 to watch movies in-flight was a reasonable option for distraction on a 9 hour flight. We were quite pleased with Air Canada and will not hesitate to book with them again."

Punti negativi: "My seat back was not reclining for the entire 9 hour trip"

Punti positivi: "Nothing"
Punti negativi: "How about a sip of water atleast"

Punti negativi: "Nothing all good"

Punti negativi: "90 minute delay almost caused missed connection"

Punti positivi: "Seat was comfortable. Crew was helpful. Flight was on time."

Punti negativi: "Check-in process took nearly two hours because of other flight cancellations. Very chaotic process. Seat on plane was not very comfortable and arm rest was broken. However, flight went smoothly with an early arrival. Very good flight attendants and good food."

Punti positivi: "This plane is 4 seats across ... no middle seats"
Punti negativi: "Overhead bins are tight even for standard suitcases."

Punti positivi: "for economy on an American carrier it was fine."
Punti negativi: "American carriers just aren't as good at international as non-american carriers. Seats/food/entertainment/overall experience just not as good. Pick an international carrier when you can"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Great inflight service! On the ground faster than expected."
Punti negativi: "I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/."

Punti positivi: "Nothing!"
Punti negativi: "Kayak sent me a message that our connecting flight out of O'Hare was boarding at gate B5. However, checking the monitors in the terminal showed the correct gate was B21, which is on the opposite end of the terminal. I don't know why Kayak had the wrong information on this. We barely made our connecting flight because our starting flight was over 30 minutes late, which was United's fault. This made rushing to the correct gate for our connecting flight all the more stressful. No time to stop at the bathrooms or pick up something to eat. Both United and Kayak let me down on getting back to Hartford. We arrived at the end of boarding with no room left for our bags in the overheads so we had to check them and pick them up at the carousel. A totally BAD flight experience."

Punti positivi: "The crew on the flight were very friendly, very attentive and always smiling. They took great care of the passengers and in particular a woman with a crying baby. It didn't bother me at all, but I know the parents were concerned and the flight attendants were so kind and helpful. The food was truly fantastic, and served hot and with a smile. They repeatedly asked us about water, as the cabin was dry. I would give the crew an A+!"
Punti negativi: "My husband and I have not flown for several years and have always enjoyed past flights. However, it seems as if the seats have much less leg room than years ago. I am only 5 foot 4 inches, and was very uncomfortable. My husband is 6 feet tall and he was miserable. Sleeping on this 9 hour flight would have been helpful, but due to the cramped seating, it was pretty much impossible. The little pillow and blanket did help with some back support, but I guess making more money per flight is more important than comfort."

Punti positivi: "Crew attitude and service excellent"

Punti positivi: "The flight was very smooth. Didn't get hungry, because they provided snacks, beverages, and a decent lunch/dinner. Liked that pillows and a blanket were provided. Liked the free entertainment with some good movie and TV choices to help pass the time."
Punti negativi: "Hated the tight seating, very narrow, so uncomfortable; Couldn't sleep and I WAS FREEZING. Ended up with a terrible cold and sore throat. Angry that I had to pay $100 each way for my second checked bag. Terrible policy. Probably won't fly anymore, if I can help it!"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Due to earlier delay, was not able to make this flight"
Punti negativi: "Did not take flight due to earlier delay"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti negativi: "The crew was very rude, I was told I had to store my purse, the person next to me wouldn't store the carry on baggage, I needed to take scheduled medicine in flight, I couldn't as my purse was stowed. I was delayed for over and hour and a half after arriving. I had to stop and eat in the airport. With chronic health issues addressed this way I will probably not use United again."

Punti positivi: "Free snacks"
Punti negativi: "Not a lot of foot room"

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti negativi: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "Nice plane, looks clean and new"
Punti negativi: "Seats were surprisingly uncomfortable for some reason. They were new, but I think they're just new and not "broken in"?"

Punti positivi: "The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad."
Punti negativi: "My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized."

Punti positivi: "Flight was on time. This shouldn't have to be a "positive" aspect of the trip but unfortunately was the only flight during my trip that was on time."

Punti negativi: "The plane was dirty. Has crumbs of food all over the floor and I had to sweep off my seat before I sat down. There was trash beside my seat The attendants were loud and not professional with how they talked like they were from the hood. They kept the lights on making it hard to sleep"

Punti positivi: "THE SECURITY CHECK WAS A BIT TO MUCH, BUT OVERALL A WONDERFUL FLIGHT."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "Everything"

Punti positivi: "Very efficient check in,leaving Rome."
Punti negativi: "Strong bathroom oder in flight. "Cow cart transpot"t in DC"

Punti negativi: "Took a long time to get support when gate changed. Could not walk at the time due to skiing accident."

Punti positivi: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."

Punti positivi: "The TV's on the plane were newer and easy to use."
Punti negativi: "The crew was not friendly, particularly one woman who would roll her eyes at folks anytime they asked for anything. Occasionally, they would say they were out of something only to "magically" have it appear later. The landing was about the worst I have experience. Must have been a rookie pilot."

Punti positivi: "crew ok"
Punti negativi: "two delays caused anguish no info on connecting flight on board plane couldn't access entertainment without additional software arrived ewr late would almost ;miss boarding after running from gate 82 to 114 to find the flight was late," waiting for a plane." could not get accurate departure info. (people were waiting to pick us up) arrived at bdl just before midnight two bad flights not good at all"

Punti positivi: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Punti negativi: "Nothing."

Punti positivi: "Quick flight time."
Punti negativi: "The crew seemed so much less friendly on this flight, however they got the job done. I was scolded for having a carry on with me, although I did notice there was still a portion of overhead space that was unused. Also, no in-flight wifi service like the last flight was available it seemed. That was a bummer"

Punti positivi: "On time, good service very attentive crew"
Punti negativi: "Ice cream desert served was Toffee flavor, ugh..."

Punti positivi: "Great attendance kind courtesy"

Punti negativi: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."

Punti positivi: "The movie selection was great"
Punti negativi: "The food was horrible"