Trova voli economici da Poznań per l'Italia

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Everything is well organized, crew members were great."
Punti negativi: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."

Punti positivi: "The crew and snacks"
Punti negativi: "They take the headphones about an hour before landing which isn’t ideal."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "-"
Punti negativi: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "the flight was late in leaving, and although the lateness was not the airline's fault, the scramble of repeated announcements of Boarding is delayed for 10 minutes...3 or 4 times...was not smooth or comfortable...or very professional."
Punti negativi: "the sound system on cut out of and on repeatedly, and shifted program and then would interrupt what was playing again and again, except when it would block the program out. aside from that, it was all pretty ok."

Punti positivi: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Punti negativi: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Improving customer service during delay but overall good"

Punti negativi: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

Punti negativi: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."

Punti positivi: "Excellent"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "the seating supports under the seats are truly ridiculous. impossible to store bags"
Punti negativi: "seating"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti positivi: "Crew was nice. I will go again with Lufthansa."

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Service and hospitality. On dot service with no major delays."

Punti positivi: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Punti negativi: "I think the process was too long in Lagos, but in London it was smooth."

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "Fast check in and politeness"
Punti negativi: "Not comfortable seats"

Punti negativi: "More movie choices and more music choices"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "The crew was polite and professional."
Punti negativi: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Punti negativi: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti positivi: "Nothing"
Punti negativi: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Punti negativi: "Troppo freddo"

Punti positivi: "Easy boarding. Nice crew. Good leg room"
Punti negativi: "The seat was so hard and my seat back was broken so I could not recline. I paid extra for these seats and it was not comfortable."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "movie selection"
Punti negativi: "I missed my lufthanza connection"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "The selection of in-flight movies is excellent. That has been my only positive experience"
Punti negativi: "Lufthansa is always late, every single flight I have caught with them has been at least 45 minutes late. Additionally they are very inflexible if you want to make a change to your tickets after purchasing. Boarding the plane is handled very inefficiently and takes much longer than most other airlines. The food is mediocre and the drink cart only comes by every 2 hours or so which is far too infrequent"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

"Thanx"

"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti negativi: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Punti positivi: "They vere OK!"
Punti negativi: "Food and drinks!"

Punti negativi: "To arrive on time."

Punti positivi: "Professional crew"
Punti negativi: "Depart on time"

Punti positivi: "Amazing crew"
Punti negativi: "WIFI"

Punti positivi: "Puntualità"

Punti positivi: "Crew was good and entertainment was great."
Punti negativi: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Punti positivi: "Flight time was quite good"
Punti negativi: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Punti positivi: "Very comfortable journey, leaving on time, arriving on time"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Crew was friendly and the flight was nice and smooth."
Punti negativi: "No expectations as the flight was less than an hour."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "Good service overall, the ground crew was very helpful and friendly"

Punti negativi: "very late"

Punti positivi: "Everything was awesome best flight i had in my life."
Punti negativi: "Nothing"

Punti positivi: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Punti negativi: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Punti positivi: "Crew were polite and accommodating."
Punti negativi: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Punti negativi: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Punti positivi: "Fast disembark. Used both ends."
Punti negativi: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."

Punti negativi: "Delayed longer than the flight time"

Punti negativi: "We had a delay of nearly two hours."

Punti positivi: "Timing flight people working very nice and hospitality"
Punti negativi: "Na"

Punti positivi: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Punti negativi: "This was a great flying experience."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Punti positivi: "no complaints"

Punti negativi: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Punti negativi: "I remember a time when these flights had entertainment on them..."

Punti positivi: "Nothing stood out compared to other airlines"

Punti positivi: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Punti negativi: "Hot tee was only offered after hot meal service not before."

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Not much"
Punti negativi: "Lateness and virtually no food at lunchtime"

Punti positivi: "crew"

Punti positivi: "Great experience, friendly crew!"

Punti positivi: "The crew was very professional and kind and evetything was on time. The food is tasty."
Punti negativi: "No entertainment at all."

Punti positivi: "Boarding was easy, on time"
Punti negativi: "Crew's attitude for any request was snobby and harsh"

Punti negativi: "It was late No food"

Punti positivi: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti negativi: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Punti positivi: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Punti negativi: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Punti positivi: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Punti negativi: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

"Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot"

"They canceled our flights but the flight went on anyway."

"They canceled our flights that went on anyway."

Punti positivi: "Staff were polite"
Punti negativi: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Everything perfect and arrive to destination on perfect time."
Punti negativi: "All positive."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Punti negativi: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Punti positivi: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Punti negativi: "Move the drapes a few more inches back."

Punti positivi: "The socks offered in business were comfortable and nice looking. The red wine was good."
Punti negativi: "The food was just average and the seat not too comfortable"

Punti negativi: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti positivi: "The crew was informative"
Punti negativi: "Inflight sandwiches"

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "Reclinable seats."
Punti negativi: "The food!! The lights could be dimmed as it was a night flight."

Punti positivi: "Boarding was quick and flight was calm"
Punti negativi: "The coffe and breakfast."

Punti positivi: "Fantastic gate agents!"
Punti negativi: "The food was terrible."

Punti positivi: "The crew was pleasant"
Punti negativi: "Baggage checkin & flight boarding was slow & disorganized."

Punti negativi: "Troppo ritardo"

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Punti negativi: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Punti positivi: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Punti negativi: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Punti positivi: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Punti negativi: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Punti negativi: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Punti negativi: "old screens and entertainment system leg room to small"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Crew was very friendly. Nice that wine was served without charge."
Punti negativi: "Announcements from the cockpit were hard to hear. Food has been better in past."

Punti positivi: "Friendly staff"
Punti negativi: "Leg room"

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Punti negativi: "Boarding was chaotic and congested with not much information or order."

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Punti positivi: "Nice flight ...was comfortable travel ...good food.Thanks"
Punti negativi: "No such things"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Punti negativi: "there was no lounge close to our departure gate"

Punti positivi: "Nothing really"
Punti negativi: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti positivi: "Food was good and crew members were very nice"
Punti negativi: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Punti negativi: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti positivi: "Very friendly crew"

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti positivi: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Punti negativi: "Nothing to be honest . All positive."

"Stop using the 737MAX. It's 100% safe but very uncomfortable."

Punti positivi: "Il personale gentile e cordiale."

Punti positivi: "Crew was very professional. USB port to charge your phone or tablet. Nice selection of music from many different eras."
Punti negativi: "No maps on the screen in front of me. Not the best selection of comedy TV shows. No veggie option for Vegans."

Punti negativi: "I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!"

Punti positivi: "Nothing in particular."
Punti negativi: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Punti positivi: "LOT kept seating set up for comfort of all passengers."

Punti positivi: "Airplane meal was certainly above average"

Punti positivi: "Overall good flight"
Punti negativi: "Food"

Punti positivi: "Complimentary upgrade to business class - wonderful!"
Punti negativi: "Delightful service and food."

Punti negativi: "Boarding went chaotic and slow, this resulted in at least a half hour delay. People were allowed to bring to nuch hand luggage into the cabin."

Punti positivi: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Punti negativi: "Food could be better, but it wasn't bad in any way."

Punti negativi: "The flight was canceled without notice."

Punti positivi: "Roomy"

Punti positivi: "Funny english"
Punti negativi: "1h 10' delayed bording"

Punti negativi: "Flight was delayed"

Punti negativi: "We had for different flights with LOT airlines and all of them were delayed. No updates were given at the gate and some announcements were only in Polish. Landing in Warsaw we had to circle around for a while because the airport was closed due to air parade."

Punti positivi: "787 Dreamliner is the most spacious"
Punti negativi: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Punti negativi: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Punti positivi: "Comfortable seats"
Punti negativi: "No TV monitors. 1-hour delay both trips."

Punti positivi: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Punti negativi: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."

Punti negativi: "Crew was grumpy. It was a problem to get a full glass of water. It was always a half of glass and no ice. Even in warm pop-no ice Food was not up to standards. Seats no leg room If crew was nice and smiled. Would have helped"

Punti negativi: "Bad flight over all was delayed 3 times for no reason No one tells you anything"

Punti positivi: "Poor boarding processs"

Punti positivi: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
Punti negativi: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."

Punti positivi: "It was delayed, making me late for the connecting flight"

Punti positivi: "New airplane, good food."
Punti negativi: "nothing"

Punti negativi: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."

Punti positivi: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Punti positivi: "I like comfort in business class. Choice of food and wine was good too."
Punti negativi: "Entertainment movies were a bit aged."

Punti negativi: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Punti positivi: "the flight and service was decent"
Punti negativi: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."

Punti negativi: "the cabin was so hot!"

Punti positivi: "Friendly service"
Punti negativi: "Was not aware that choosing a seat in the front row would mean I will be next to all the babies on the plane."

Punti positivi: "The flight attendants seemed nice and courteous."
Punti negativi: "They didn't start boarding until 5 minutes before take off and this was just onto the bus that would take us to the airplane. There was no communication why they were running so far behind. Once we landed in Warsaw, we sat on the plane for around 20 minutes waiting for them to bring the bus to pick us up and remove our luggage from underneath. I had a connecting flight I would have missed if it wasn't delayed. They also had the door open while waiting and the heat and humidity was pretty stifling with everyone already standing up waiting to disembark."

Punti positivi: "The staff was nice"
Punti negativi: "The flights were late"

Punti negativi: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Punti negativi: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Punti positivi: "The crew has always been extremely friendly and accommodating"

Punti positivi: "Comfortable and no fuss"
Punti negativi: "We boarded about 10 minutes late"

Punti negativi: "Size for carry-on baggage is different than on Toronto-Warsaw flight."

Punti positivi: "Attendants were nice. Flight was okay."
Punti negativi: "Lost my bag. Didn't have vegetarian sandwich from the menu. Delayed by 30mins."

Punti positivi: "Thank you very much"

Punti negativi: "No good meals available in the flight."

Punti negativi: "Unable to choose seat at ticket purchase."

Punti negativi: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Punti positivi: "The staff was amazing on the flight"

Punti positivi: "The seats were comfortable."
Punti negativi: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."

Punti positivi: "Cute flight attendant guy !☺️"
Punti negativi: "Crying children every time. Took forever to take off because the wing was hit by lightning apparently ."

Punti positivi: "The movie selection was great. In ear headphones."
Punti negativi: "The food was terrible. And I wanted the attendance to give a a water bottle instead of drinks in cups"

Punti positivi: "Detailed informations before and during the flight, the crew was very professional."

"Di positivo solo la gentilezza di tutto l'equipaggio. Purtroppo la partenza con più di un'ora e mezza di ritardo di cui più di mezz'ora inspiegabilmente fermi in pista."

"Sono molto efficienti nel dirigere i passeggeri in uno sbarco educato"

"Siamo arrivati anche in anticipo, ottimo!"

"Worse airline. Charged me for a check bag and didn't check it"

Punti positivi: "Nulla"
Punti negativi: "Pulizia sericizio cortesia tutto"

Punti negativi: "Il passaggio del bagaglio a mano ho dovuto pagare per una valigia 45x25x30 ...una differenza di 50€ ...una rapina che schifo non viaggerò più su voli Rainer...strategia da schifo....sfruttate così i passeggeri..con trucco del bagaglio a mano.."

Punti positivi: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Punti negativi: "Nothing. It was perfect for the service provided"

Punti positivi: "Speed"
Punti negativi: "Boarding in Eindhoven is outside the terminal building"

Punti negativi: "The landing was very rough. My mom and I felt sick."

Punti negativi: "Un decollo in ritardo di due ore e mezza crea non solo disagio, ma soprattutto grandi problemi di organizzazione a tutto ciò a cui il viaggio è collegato. Sette ore da Eindhoven ad Orio al Serio le trovo inaccettabili."

Punti negativi: "Abbiamk avuto quasi 2 ore di ritardo"

Punti positivi: "The crew was very hospitable."
Punti negativi: "Having all of us line up for boarding on the second floor, only to have us stand in that room for another 15-20 minutes before beginning the boarding process didn't seem to make much sense."

Punti negativi: "We were cooped in a very small area before boarding and it was too hot and not enough seats."

Punti positivi: "Per il ritorno da Siviglia a Venezia il posto era buono"
Punti negativi: "Basta passare alla mattina presto con promozioni o altro per tutto il viaggio; paghiamo l'operatore per un trasporto non per venderci o farsi pubblicità come per i viaggio low cost per le pentole!"

Punti negativi: "Ultimi posti vicini ai bagni, puzza e rumore incredibile."

Punti positivi: "Ho dovuto pagare per un bagaglio in più, quando con la priority avrei dovuto avere due bagagli a mano"

Punti positivi: "Nella norma, solo potrebbero far rispettare di più il silenzio ed inoltre in 3 ore di viaggio notturno spegnere anche le luci e non vendere prodotti in continuo"

Punti positivi: "Tutto liscio, volo puntuale"
Punti negativi: "Limite 10 kg"

Punti positivi: "C ERA UNO STUART MOLTO SIMPATICO CHE HA STEMPERATO L ATTESA DEL RITARDO IN MANIERA SIMPATICA E COINVOLGENTE ; UN PO MENO IL PILOTA CHE HA FATTO UN ATTERRAGGIO E UNA DISCESA POCO MORBIDA E ABBASTANZA A SCATTI, A DIR POCO PIACEVOLE ....E QUESTO E' SUCCESSO ANCHE ALL ANDATA ANCOR PEGGIO DEL RITORNO...."
Punti negativi: "LA PUNTUALITA' SOPR.NEI RITORNI ,E CERTE MANOVRE DI VOLO ..... ALL ANDATA 25 MIN DI ANTICIPO PER ATTERRARE SALTELLANDO NON E' STATO UN GRAN CHE PIACEVOLE, DEL RESTO NORMALISSIMO VOLO"

Punti positivi: "fast service"

Punti positivi: "la Ryanair ci ha informati dei disagi al gate causa agitazioni sindacali solo un'ora prima della partenza e cosi non siamo riusciti a passare il security check in tempo. Abbiamo perso il volo, sia io che un mio dipendente"
Punti negativi: "le informazioni ai clienti"

Punti positivi: "Il costo conveniente"
Punti negativi: "Personale poco gentile e accogliente, veicolo vecchio e trasandato, sedili sporchi e consumati, esperienza di volo pessima come al solito"

Punti negativi: "Troppo freddo. Regolare meglio l’aria condizionata"

Punti positivi: "It was a great flight staff A1 and beautiful flying from knock, hadn't done for years , hot paninis great food better than Emmirates I flew with over the Christmas"

Punti negativi: "-spazio per le gambe - comodità delle poltrone - eliminiazione della vendita dei biglietti - imbarco più lungo - chiamata dei passeggeri assenti all’imbarco - gestione bagagli . Non si può far pagare il bagaglio in cappelliera - le poltrone a pagamento. Perché pagare la scelta della poltrona"

Punti negativi: "Orario puntualita'"

Punti positivi: "Personale cordiale e preparato"
Punti negativi: "Un po’ lento l’imbarco"

Punti negativi: "ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!"

Punti positivi: "Il finger per imbarcare nel l’aeroporto di Bologna"
Punti negativi: "La fila lunga dei clienti priority e nessuna agevolazione per viaggiare con bimbi"

Punti positivi: "Nulla in particolare"
Punti negativi: "Unica compagnia che fa pagare il bagaglio a mano. Mi sembra illogico"

Punti positivi: "Perfetto orario sia all’andata che il ritorno che ha avuto persino un leggero anticipo (15 minuti circa)"
Punti negativi: "Imbarco senza navetta sotto una pioggia incessante. Cibo a bordo di qualità bassissima giusto sopra l’immangiabilità, visto il prezzo si può fare un po’ meglio."

Punti positivi: "L’ora di partenza comodo"
Punti negativi: "La ressa agli imbarchi non gestita adeguatamente!"

Punti negativi: "1 hours delay is not acceptable"

Punti positivi: "Everything"
Punti negativi: "?"

Punti negativi: "Il volo ritorno malta Bologna in notevole ritardo non lo preso la. Compagnia a proposto rimborso come fare???."

Punti negativi: "quasi 3 ore di ritardo, dalla partenza, e io sono andato via prima .......arrivo a napoli 1ll'0'1 di mattina del 2/10....da quello che ho letto"

Punti positivi: "La puntualità"

Punti negativi: "Unica nota negativa l'aeroporto di partenza in quanto non era chiaramente indicato al momento dell'acquisto che si trattasse di un aeroporto così lontano dalla città e servito solo da un unico mezzo di trasporto a 15€ ciascuno."

Punti negativi: "Over 2 hour delay, and they lost my checked bag."

Punti positivi: "La puntualita"
Punti negativi: "Tt ok"

Punti negativi: "Mancava solo il ritardo una compagnia dove l'utente non conta nulla"

Punti negativi: "Non sono riuscito a fare il check-in online mi è costato caro. Sul sito dichiarano 3 modi per recuperare la prenotazione. Io avevo il codice + carta. Non è stato possibile fare nulla online. Solo al check in scopro di dover andare agli acquisti biglietti e dopo ritornare al check in. Una truffa!! Architettata da truffatori. Al telefono il call center inesistente."

Punti positivi: "Efficient - low cost - no frills - worth paying the few euro extra for seat, priority boarding and cabin bag . Bus to station is right outside airport In Treviso and it is only $3.50 for train to Venice sl ! Bargain travel can’t get much better than this :)"
Punti negativi: "Perfect for the price"

Punti positivi: "Best Ryanair flight I have been on. We'll organized from start to finish"

Punti positivi: "There was basically nothing that I liked/enjoyed"
Punti negativi: "The staff was rude and unhelpful"

Punti positivi: "La puntualità nell’arrivo a destinazione."
Punti negativi: "Ancora una volta l’apertura puntuale del gate è stata seguita da un’attesa alla porta di accesso alla pista e poi sulla pista stessa, mentre si effettuava il rifornimento. A parte la frustrazione per aver speso inutilmente i soldi della priorità, anche il rischio!"

Punti positivi: "Low cost."
Punti negativi: "Non mi è piaciuta quella che ormai sembra una costante dei check-in Ryanair: farlo e sottoporre i passeggeri ad attese incomprensibili. Questa volta la procedura è iniziata per tempo, ma poi siamo stati costretti ad attendere quasi mezz’ora l’apertura della porta del gate e l’accesso in aereo."

Punti positivi: "Gentilezza personale"
Punti negativi: "ritardo esagerato, scomodità postini, nessuna distribuzione acqua, sequestrati oer 1 ora e mezza nel velivolo"

Punti positivi: "That I finally got to Marrakesh."
Punti negativi: "Price was outrageous. check-in a nightmare. their site said technical problem, Ryanair staff person said she would explain to check-in woman who promptly said no! Download the check-in and return after 50 minutes in line! Or pay 55 Euro for us to do it! No helpful; Awful service; Ticket sales people after queing for another 30 minutes-same no help-just put new client all this from 4:45 am in the airport. Finally with 10 minutes to spare before being blocked off the flight; check-in deemed to check me and suitcase it requesting 20 Euro. I refused...other passengers got mad so she let me pass. Small crowded plane/no leg room/ constant hostess annoucing buy duty free, food. No landing cards provided! Nothing-you pay, do it all and you are lucky to arrive--NOT WORTH THE HASSLE AND STRESS."

Punti negativi: "7 ore di ritardo"