Trova voli economici da Nur-Sultan per l'Italia

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "The crew was good. The seats were not comfortable."
Punti negativi: "food could have been better."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"

Punti positivi: "Everything good"

Punti positivi: "Every thing about my trip"
Punti negativi: "The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey"

Punti negativi: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Punti negativi: "My bag didn’t arrive"

Punti negativi: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Punti positivi: "Aeverthing"
Punti negativi: "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"

Punti positivi: "Everything was fine"

Punti positivi: "Always excellent"

Punti positivi: "I liked the food, it was delicious. The flight was on time, the boarding was organized."
Punti negativi: "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."

Punti negativi: "Nothing"

Punti positivi: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Punti negativi: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Punti positivi: "No any trouble during flight."
Punti negativi: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."

Punti positivi: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Punti negativi: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Punti negativi: "It was too warm and the seats had very little legroom"

Punti positivi: "Food was good but needs bigger portion."
Punti negativi: "Not many choice for drinks, some fly attendance need to know smiling is good ."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Punti negativi: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Punti negativi: "No complaints"

Punti positivi: "Nothing, sorry!"
Punti negativi: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."

Punti positivi: "Service and food"

Punti positivi: "Crew was very helpful and nice."

Punti negativi: "No being able to rebook!"

Punti positivi: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Punti positivi: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Punti negativi: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."

Punti positivi: "Aircraft good, crew members respectful, food was good."
Punti negativi: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"

Punti positivi: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Punti negativi: "Nothing to complain about honestly."

Punti negativi: "The crew was very professional and helpful"

Punti positivi: "Crew and entertainment were excellent"
Punti negativi: "Seat assignments I made on line got changed."

Punti negativi: "On this trip with Turkish Airlines, I had bought two tickets but my girlfriend had to change her plans and was unable to fly with me. I thought that was fine and I would be able to sit next to the empty seat. But as soon as we boarded they moved a person into that empty seat which i had paid for. It was very disappointing because I have always liked Turkish in the past."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Food was very good"
Punti negativi: "the smell of the airplain was very bad"

Punti positivi: "Pleasant service, good food, and excellent entertainment"

Punti positivi: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."

Punti positivi: "Seats and entertainment, seat comfort"

Punti positivi: "SEE above"

Punti negativi: "Agaun same food..."

Punti positivi: "There was a real good meal included on this relatively short flight. The crew was friendly. Best airline I've experienced in a while. ."
Punti negativi: "Too little leg room. My knees touched the seat in front. Boarding was a little weird. It was announced that families with children etc were to board first. But then the groups were not called when each of them started boarding (or was that the flight to LAX? Anyway, only a minor thing)"

"There was not enough time between connecting flights to be able to make them comfortably. I had to RUN to each one. The food on the United flight was deplorable for a 1st/business class ticket. YUKKKKK!"

"My luggage got delayed, trying to reach out the airline and no updates for me where my luggage is and when it will be delivered to me."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Crew was awful. Grumpy and not friendly. They hate their customers especially children."
Punti negativi: "This was my worst experience on any Lufthansa flights. Worst ever!"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Customer service is excellent"
Punti negativi: "At SFO customer service with extra charge could not able to explain the amount of extra charges and not quiet professional"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "More leg room"

Punti positivi: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Punti negativi: "Perhaps meals. Maybe more options."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti negativi: "Tight seating"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "I brought my wedding dress with me and on both flights, the flight attendents were so attentive to that and hung in it the cabin crew closet. It was that extra step of care that I am grateful for!"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "I always had a great experience with Lufthansa."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Punti negativi: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Great crew and service."
Punti negativi: "The online check-in didn’t let me select Green Card only Visa. I couldn’t check in and when I called Lufthansa I was on wait for over 30 minutes. When I finally got to speak to someone, this person couldn’t help me. I got terrible seats because of this, luckily they could switch me to a better seat right before the flight. Think Online check-in should be arranged better."

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "boarding area was bit confusing"

Punti positivi: "Il personale gentile e cordiale."

Punti positivi: "Sit was not comfortable, looks like that airplane was not for long trip."
Punti negativi: "Comfortable seats, screen, usb charger."

Punti negativi: "The airplane is to small inside, very limited space."

Punti negativi: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"

Punti positivi: "Nothing"
Punti negativi: "All"

Punti negativi: "On top of what I rated, the flight was delayed by 1 hour in Chicago, enough to miss the flight to Sofia and have to spend the night in Warsaw. It’s been one terrible experience. A lot of things can be better. The ratings are pretty descriptive."

Punti positivi: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Punti negativi: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Punti positivi: "LOT kept seating set up for comfort of all passengers."

Punti positivi: "Everything on time and as scheduled. Bag were delivered in good condition."

Punti negativi: "delay 3 times out of 4"

Punti negativi: "Late boarding, late in arrival, not so great service"

Punti positivi: "Everything went good. Thank you."

Punti positivi: "Plane was clean"
Punti negativi: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Punti positivi: "Seat was ok"

Punti positivi: "I am fine with everything"

Punti positivi: "Crew was nice!"
Punti negativi: "It was an old plane"

Punti positivi: "Easy to navigate crew speak English and friendly"

Punti positivi: "Entertainment"
Punti negativi: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

Punti negativi: "The flight was canceled without notice."

Punti negativi: "So late. Missed next flight. Could have been ok had crew got me off plane quicker like promised."

Punti positivi: "Everything"

Punti positivi: "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Punti negativi: "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."

Punti negativi: "Limited leg room and cramped quarters when person in front of you leans back."

Punti positivi: "Direct flying"
Punti negativi: "Not on time, 3 hrs delay flying in and 1hr delay coming back"

Punti positivi: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Punti negativi: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."

Punti positivi: "Movie selection was good"
Punti negativi: "The boarding was very slow."

Punti positivi: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Punti negativi: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."

Punti positivi: "Seat comfort. Smooth flight."
Punti negativi: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Punti positivi: "Great food and nice airplane"
Punti negativi: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"

Punti negativi: "The service was terrible. The flight went AOG, but not until midnight. We all sat around with barely any info all night long. Finally at 11:30pm they put out some water and said sandwiches but I did not see any. LOT Polish service was VERY disappointing. I cancelled my flight all together on them."

Punti negativi: "Maybe I didn't ask or figure out how to conveniently watch films on the screen too far away for viewing. I do watch T.V. without glasses, but this was frustrating."

Punti positivi: "The flight was good. Budapest is an easy enough airport to deal with though why LOT only has one desk available at check in for economy passengers is questionable. The second desk for important passengers did become available when there was no one in line there, but still. Flight crew, staff were all helpful and approachable. Captain gave passengers relevant information and cabin crew did the same. The Flight was problem free no turbulence no delays just well run and well organized."
Punti negativi: "All good."

Punti positivi: "Crew was friendly. Modern aircraft."
Punti negativi: "Uncomfortable seating for long-haul flight. I survived, though."

Punti negativi: "the crew wasn't so nice and helpful"

Punti positivi: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."

Punti positivi: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Punti negativi: "Again same thing crew unfriendly not even the smallest smile."

Punti positivi: "I flew the dreamliner."
Punti negativi: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."

Punti positivi: "Flight was smooth with no problems."
Punti negativi: "No entertainment system."

Punti positivi: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Punti negativi: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"

Punti positivi: "Getting iff"
Punti negativi: "Overcrowded Poorly organized"

Punti positivi: "Friendly Crew"
Punti negativi: "My outbound flight was cancelled and i had to wait 3h to re book."

Punti positivi: "Plenty of leg space in economy."
Punti negativi: "Flight was delayed half an hour"

Punti positivi: "On time"
Punti negativi: "Baggage charge and hot plane"

Punti positivi: "They had a overbooked flight I volunteer to give way my seat didn't ask for any money and return I lost my seat that I pay for it with no refund!"
Punti negativi: "Lost my seat that I pay for it after volunteer to help!"

Punti positivi: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Punti negativi: "Weather related delay not airline dependent"

Punti negativi: "The entertainment system was broken in my chair"

Punti negativi: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."

Punti positivi: "very good service"

Punti positivi: "Good onboard service."
Punti negativi: "LOT runs on very outdated IT systems and as a consequence often ends up losing your reservation. This has happened to us again. To fix it we have no navigate a series of different agents all of whom had the attitude you'd expect from an ex-communist airline. Pity because onboard staff and planes are ok. Overall proceed with caution."

Punti positivi: "New aircraft, friendly crew"
Punti negativi: "Guys, 1 hour delay for short flight is too much !"

Punti negativi: "Delayed by 30 minutes on 1h flight is just way too much"

Punti negativi: "Small plane but got us to where we wanted to go"

Punti negativi: "Baggage check in was delayed 3 hours stupid and unacceptable"

Punti positivi: "Everything was awesome. Thanks a lot nothing"
Punti negativi: "Nothing."

Punti positivi: "Súper comfortable"
Punti negativi: "Entertaiment"

Punti negativi: "Better care about passenger's fragile baggage"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty"

Punti positivi: "Modern, efficient, friendly, and economical (good price)"
Punti negativi: "Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this."

Punti positivi: "Nothing"
Punti negativi: "Rude personnel, junk food, no entertainment system — S7 at its best"

Punti negativi: "Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done"

Punti positivi: "Nothing"
Punti negativi: "Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia."

Punti positivi: "Nothing good"
Punti negativi: "Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at."

Punti positivi: "Staff"

Punti positivi: "Very nice food and service! Flight attendants pay attention to any requests."
Punti negativi: "Nothing"

Punti positivi: "Good new and clean airplane. Good meal"
Punti negativi: "Boarding was poor"

Punti negativi: "S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them."

Punti positivi: "The attendants were Very Gracious"

Punti positivi: "Everything was smooth and on time"
Punti negativi: "Price was too high but I waited til the last minute"

Punti positivi: "On time arrival in Moscow"
Punti negativi: "Didn’t like boarding up a ramp in the mid day heat"

Punti positivi: "Overall"
Punti negativi: "Limited crew who sling another language"

Punti positivi: "Good service, organized, really good food, comfortable seats."
Punti negativi: "Bad baggage policy. No entertainment."

Punti negativi: "There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place."

Punti positivi: "nothing"
Punti negativi: "Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit."

Punti negativi: "Задержали рейс более чем на 2 часа. Посадка была плохая."

Punti positivi: "The flight was smooth, and the flight attendants were hardworking and attentive."
Punti negativi: "The meals smelled so bad when the trolley went past that I actually thought it was a problem with the toilets. A roll, a slice of brown bread, no butter, a packet of ketchup, and a yellow jelly/jello with tiny pieces of canned pineapple suspended. The main course featured rice that somehow managed to be dry and overcooked at the same time, and a flavorless chicken patty. Our flight was nearly four hours late taking off, because the incoming flight required a replacement aircraft. We were promised a complimentary drink that never appeared. No entertainment on a four-hour flight, which is standard."

Punti negativi: "I didn't like that the air company charged me additional $70 for bagadge."

Punti positivi: "All on time as expected"
Punti negativi: "Could not check in online for utair"

Punti positivi: "decent leg room good food"
Punti negativi: "plane too hot"

Punti positivi: "On time, no issues"
Punti negativi: "No entertainment ,"

Punti positivi: "Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight."
Punti negativi: "Nothing to dislike for a 2 hour flight."

Punti positivi: "Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))"
Punti negativi: "Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt"

Punti negativi: "Flight was on time"

Punti negativi: "Pay a lot for check in luggage. No onboard entertainment"

Punti positivi: "good crew, food was ok"
Punti negativi: "no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again."

Punti positivi: "Clean and efficient service. Smooth comfortable flight."
Punti negativi: "Only being allowed one carry on item. My new luggage was stained by something."

Punti positivi: "Excellent service"
Punti negativi: "Delayed departure."

Punti positivi: "Great-looking, efficient and pleasant stewardesses."
Punti negativi: "Everything went well, thank you!"

Punti positivi: "Late boarding but otherwise good"
Punti negativi: "Cancelled flight and replaced it with a flight 24 hours earlier but would not work due to visa requirements."

Punti positivi: "Budget airline, decent experience"
Punti negativi: "Fare did not include a single piece of baggage on international flight! Misleading pricing"

Punti positivi: "For such a short flight ... They give you food (simple bread sandwiches) and the crew is friendly. Seating is fine if you're not too large, and if there's room on board, you can reseat yourselves if you do get separated from your fiance (separate bookings) From the boarding agents to the gate attendants, friendly folks. Passengers aren't rush (and friendly as well). No complaints, good flight, on time and no issues!"
Punti negativi: "Boarding can be a bit chaotic."

Punti positivi: "It got me to where I was going"
Punti negativi: "A 3 hour flight was a 25 hour process, bouncing from one place to the next. Nobody knew what they were doing."

Punti negativi: "The food was so terrible. The craft in the bad condition"

Punti positivi: "Nothing"
Punti negativi: "Check in took 1,5 hours, while the S7 who was operating the flight representative was just walking around and disturbing the airport employees which made check in slower. There was no space for the hand luggage inside the plane. Seems that it is too small for such flights. The crew was not nice at all. This is the worst flight experience I have ever had in my life. Flew with S7 around 10 years ago, when they were called Siberia Airways - nothing changed since then."

Punti positivi: "Punctuality and Arriving safely"
Punti negativi: "Minimal leg room"

Punti positivi: "thank you"

Punti positivi: "Our bags were lost in the system but an airline representative took the initiative to find them and make sure they arrived on time with us at our final destination."

Punti positivi: "Liked the free sandwich on the flight which was over the lunch hour."

Punti positivi: "Over an hour late for departure, but besides that and the screaming baby, the flight was OK."

Punti negativi: "the food was truly dreadful"