Trova voli economici da Nur-Sultan per Roma

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "In general service was great and professional"
Punti negativi: "I honestly don’t any complains about the fly. It was an outstanding fly"

Punti positivi: "Great food. Great seats. Great stuff. Great plane and the landing did not feel st all! Definitely am happy!"

Punti positivi: "Overall the flight experience was very good"
Punti negativi: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."

Punti positivi: "Good food good movies"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "All around quality Airline..."
Punti negativi: "Redundant security checks, even at the gate area!"

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Punti negativi: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Punti negativi: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."

Punti positivi: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Punti negativi: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Punti positivi: "Food"
Punti negativi: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Punti positivi: "Same!"

Punti positivi: "The staff, the comfort, the food, the green tea aroma scents in the restrooms. <3"
Punti negativi: "N/A"

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "including new releases"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "Food was good! Loved all the goodies! Crew was friendly"
Punti negativi: "The airplane was way to warm, for such a long flight it should've been a better temperature inside the plane, you dont want to get all sweaty and smelly while traveling!"

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "food, entertainment"
Punti negativi: "I liked everything"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti negativi: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Punti positivi: "Nobody wants to sit on a plane for 10-14 hours but Turkish airlines made it enjoyable! Excellent customer service. We had plenty of beverages, sleeping kits, a wide range of entertainment on the screens, and they had my vegetarian meals ready. Always friendly and helpful."
Punti negativi: "If there was about a foot more legroom, that would be awesome! But I would probably have to pay for first-class to achieve that. ;-)"

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "food was good."
Punti negativi: "When I got Istanbul Ataturk Airport, they left me in baggage area with my wheel chair. I had to carry my two luggage through the exit door."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
Punti negativi: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"

Punti negativi: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The food was excellent (dinner and breakfast). The service was also exceptional."
Punti negativi: "Nothing...great flight and great crew."

Punti positivi: "Very good service, nice food, comfortable plane, Wi-Fi available"

Punti positivi: "Na"
Punti negativi: "Na"

Punti positivi: "Plane was nice. Crew was very nice."
Punti negativi: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Flights attendants very nice, offered full meal if hungry"
Punti negativi: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Punti positivi: "None"
Punti negativi: "Flight was delayed by one hour"

Punti positivi: "Still able to rest & crew very nice and helpful"

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti negativi: "They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours."

Punti positivi: "The coffee"
Punti negativi: "That I do not pay 50 € just for a piece of luggage"

Punti negativi: "food"

Punti positivi: "Food is good"
Punti negativi: "Wifi is $45 for a 300 MBytes, what a waste! Too strict rules for a luggage lead to delays in checking in the bags, so they need to deliver the late luggage by themselves."

Punti positivi: "Il personale molto gentile"

Punti negativi: "My skis did not arrive in the luggage. Airline company or airport needs to have a better sustem tracking luggage and making sure no items are lost."

Punti positivi: "Just on time flight, good service from crew on board."
Punti negativi: "They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability."

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti positivi: "Nothing"
Punti negativi: "The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them."

Punti positivi: "Nothing"
Punti negativi: "The service and general help of the airport staff."

Punti positivi: "Sandwhich"

Punti positivi: "Friendliness and professionalism of the crew, food variety and quality,"

Punti negativi: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "Efficient boarding"
Punti negativi: "Absolutely no leg space you're packed like sardines in a can. I couldn't fit into my seat by luck no one was next to me so I sat sideways which was also vey uncomfortable. The food was cold and I wldnt take it again"

Punti positivi: "Very professional and helpful & friendly staff"

Punti positivi: "food. staff"
Punti negativi: "none"

Punti positivi: "Price"
Punti negativi: "1 hr+ delay Many noisy orthodox families who do not quiet their kids. Slow flight attendants 1 booth for passport control in moscow"

Punti positivi: "Crew only!"
Punti negativi: "I've got my daughters wheelchair broken"

Punti negativi: "Deleys"

Punti positivi: "The food was good. A lot of space to stretch out and sleep on economy."
Punti negativi: "I can't get over how much Delta/United/American airlines are worst in the industry. Aeroflot, however cannot compare."

Punti positivi: "Nothing!"
Punti negativi: "1 hour late, sitting in the plane in tel aviv, with no explanation whatsoever. Then when arrived to Moscow after plane taxiing, STILL 1 hour INSIDE THE PLANE without letting the people out!!! I Missed my train and I will have to stay a night in moscow for nothing!! Horrible experience. I will never in my life fly aeroflot again."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Halal meal service was great."
Punti negativi: "Aeroflot always looses luggages, they lost my luggage as well, posted it to my apartment after two days."

Punti positivi: "Excellent flight. Prompt service. Very organized."

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: "Both flights on time, plane clean & comfortable, good food, courteous service. Would consider them again in the future."

Punti positivi: "food was good crew was also very professional"
Punti negativi: "flight was delayed 3 hours very inconvenient for us since we had to work the next day"

Punti positivi: "Everything was fine."

Punti negativi: "Got food poisoning during the flight."

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "Very frienfly, flexible and attentive flight attendants. Comfortable sits."
Punti negativi: "Food could be better"

Punti positivi: "Everything!!!"

Punti positivi: "Quick flight without delays on both legs."
Punti negativi: "Food on the second leg. Stewardess were unfriendly..."

Punti positivi: "Good crew. Good airplane."
Punti negativi: "Poor lunch."

Punti positivi: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Punti negativi: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."

Punti positivi: "Everything was ok"
Punti negativi: "No real concerns"

Punti positivi: "My initial flight from LAX to Moscow 10 days before the video entertainment system wasn't working for anyone, so we had to endure a 12 hour flight without movies or music. But this flight the system was working so I was happy for that. Food was fair."
Punti negativi: "Again the on boarding process was a mess. Gate number changed and everyone was once again cramming them selves into the line from all directions. Essentially there was no line. We also were at a gate where another flight ahead of us was still boarding (to London) so I think that made people more anxious and frustrated. When we finally passed through the gate and boarded a transport bus, the bus only took us a few feet away to the next gate, and they had us climb up a set of stairs up to the entry way from where our original gate number was located. Why even bother changing the gate then!"

Punti positivi: "Besides delay, captain tried to recover time."
Punti negativi: "Presented TK card, recorded LH card 1 hour delay"

Punti positivi: "Aeroflot magazine is the best informative iszue among all airlines."

Punti positivi: "Flight crew was nice/large seats"
Punti negativi: "Lack of vegetarian food options"

Punti positivi: "The flight was on time and flight attendants were up to the highest level. Good experience."
Punti negativi: "The boarding crew people were non professional. When I approached them they made every effort not to make eye contact with me. I had to interrupt their not business related conversation to ask my question how to collect miles for this flight to my frequent fliers program, they advised me to serf internet. In civilized word this suppose to be done on the spot."

Punti negativi: "Food was terrible"